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市場調查報告書

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1735618

B2B通訊市場（2026-2032 年）：按解決方案、公司規模、最終用途產業和地區分類

B2B Telecommunication Market by Solution, Enterprise Size, End-use Industry (Banking, Financial Services, & Insurance, Healthcare, Media & Entertainment, Government), & Region for 2026-2032

出版日期: 2025年05月02日 | 出版商:

Verified Market Research | 英文 202 Pages | 商品交期: 2-3個工作天內

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簡介目錄

B2B通訊市場評估 - 2026-2032

物聯網和 5G 技術在零售、醫療保健、金融服務業 (BFSI) 等各行各業的應用日益廣泛，加上對雲端服務、整合通訊和協作解決方案的需求，正在推動 B2B通訊市場的發展。根據 Verified Market Research 分析師預測，B2B通訊市場規模預計將在 2024 年下降至約 516.4 億美元，並在預測期內達到 1,295.5 億美元。

B2B通訊市場受到企業數位轉型舉措激增的推動，這些舉措促使企業尋求高速連接、資料安全和擴充性的通訊解決方案，以在日益激烈的競爭中提高業務效率和客戶參與，這將推動市場在 2026 年至 2032 年期間以 13.44% 的複合年成長率成長。

B2B通訊市場：定義/概述

B2B通訊是指企業之間提供的通訊服務，包括一系列旨在促進企業間高效安全通訊的解決方案。這些服務包括網際網路存取、資料傳輸、IP 語音 (VoIP)、雲端基礎的通訊平台、託管網路服務等等。 B2B通訊應用範圍廣泛，透過更順暢的數據共用、更強大的遠距辦公能力和更完善的協作工具，為銀行、醫療保健和零售等行業提供支援。在數位化和互聯互通的世界中，此類基礎設施對於企業保持競爭力和敏捷性至關重要。

推動B2B通訊市場成長的關鍵因素有哪些？

企業領域日益普及的雲端基礎解決方案，催生了可靠 B2B通訊服務的需求。根據 Gartner 預測，全球終端用戶在公共雲端服務上的支出預計將成長 20.7%，從 2022 年的 4,903 億美元增至 5,918 億美元。雲端應用的快速成長需要現代化的通訊基礎設施，以實現組織與雲端平台之間的無縫連接和資料傳輸。

5G 網路的引入正在透過實現更快的資料傳輸和更低的延遲來改變 B2B通訊。愛立信預計，到 2027 年，5G 用戶數量將達到 44 億，約佔所有行動用戶的 48%。這種快速普及主要由企業使用案例推動，企業希望將 5G 用於物聯網、邊緣運算和即時數據分析。

此外，隨著企業互聯互通程度不斷加深，對安全通訊路徑的需求也日益凸顯。根據 IBM 2022 年資料外洩成本報告，2022 年全球資料外洩的平均成本將達到 435 萬美元的歷史最高水準。這種不斷變化的威脅情勢正促使企業投資於具有強大安全措施的現代通訊解決方案。

哪些挑戰推動了 B2B通訊的需求？

遷移到現代化 B2B通訊系統需要在基礎設施、技術和培訓方面進行大量的前期投資。許多組織，尤其是中小企業 (SME)，難以負擔這些費用，並且不願升級系統。這些財務負擔限制了現有通訊技術的使用，阻礙了各行各業的成長，並阻礙企業充分享受數位轉型的益處。

此外，嚴重依賴數位通訊解決方案的企業更容易受到資料外洩和駭客攻擊等網路安全問題的影響。跨平台保護敏感資訊的複雜性阻礙了人們使用複雜的通訊服務。對資料隱私和監管合規性日益成長的擔憂使情況更加複雜，導致人們不願意採用新技術和服務。

The growing use of IoT and 5G technologies in a variety of industries, such as retail, healthcare, and BFSI, and the need for cloud services, unified communication, and collaboration solutions, are driving the B2B telecommunication market. According to the analyst from Verified Market Research, the B2B telecommunication market size is estimated to reach a valuation of USD 129.55 Billion over the forecast subjugating around USD 51.64 Billion valued in 2024.

The B2B telecommunication market is driven by a surge in enterprise digital transformation initiatives, as businesses seek high-speed connectivity, data security, and scalable communication solutions to improve operational efficiency and customer engagement in an increasingly competitive landscape. It enables the market to grow at a CAGR of 13.44% from 2026 to 2032.

B2B Telecommunication Market: Definition/ Overview

B2B telecommunication refers to communication services given from one business to another, which include a variety of solutions aimed at facilitating efficient and secure communications between enterprises. These services include internet access, data transfer, Voice over IP (VoIP), cloud-based communication platforms, and managed network services. B2B telecommunication applications are broad, supporting industries such as banking, healthcare, and retail by allowing for smooth data sharing, improving remote work capabilities, and providing improved collaboration tools. This infrastructure is critical for organizations to remain competitive and responsive in an increasingly digitized and linked world.

What are the Key Factors Supporting the B2B Telecommunication Market's Growth?

The rising adoption of cloud-based solutions in the corporate sector is creating demand for reliable B2B telecommunications services. According to Gartner, worldwide end-user expenditure on public cloud services is expected to rise 20.7% to USD 591.8 Billion in 2023, up from $490.3 billion in 2022. This rapid increase in cloud adoption needs modern telecommunication infrastructure to provide seamless connectivity and data transfer between organizations and cloud platforms.

The implementation of 5G networks is transforming B2B telecommunications by allowing for greater data rates and lower latency. According to Ericsson, 5G subscriptions will total 4.4 billion by 2027, accounting for around 48% of all mobile subscriptions. This quick adoption is mostly driven by enterprise use cases, with organizations looking to employ 5G for IoT, edge computing, and real-time data analytics.

Furthermore, the necessity for secure communication routes is critical as businesses become more interconnected. According to the IBM Cost of a Data Breach Report 2022, the global average cost of a data breach reached an all-time high of USD 4.35 Million in 2022. This evolving threat landscape is prompting enterprises to invest in modern telecommunications solutions with strong security measures.

What are the Challenges Influencing the Demand for B2B Telecommunications?

The shift to modern B2B communications systems requires significant initial expenditures in infrastructure, technology, and training. Many organizations, particularly small and medium-sized enterprises (SMEs), struggle with these expenditures, making them hesitant to improve their systems. This financial burden restricts access to current communication technology, impeding overall industry growth and preventing businesses from reaping the full benefits of digital transformation.

Furthermore, businesses that rely heavily on digital communication solutions grow more vulnerable to cybersecurity concerns such as data breaches and hacking attempts. The complexity of safeguarding sensitive information across multiple platforms discourages businesses from using sophisticated telecommunications services. Increased worries about data privacy and regulatory compliance complicate the picture, leading to reluctance to engage in emerging technology and services.

Category-Wise Acumens

How Does the Demand for WAN Propel the B2B Telecommunication Market?

According to VMR analysis, the WAN segment is estimated to hold the largest market share during the forecast period. The need for strong and comprehensive connection solutions rises as companies go global with their operations. WANs enable enterprises to easily connect various sites, allowing for effective communication and cooperation across geographies. This capability is necessary for worldwide trade and commercial operations, making WAN an important part of modern company infrastructure.

The WAN segment is critical to several new technologies, including SD-WAN, which improves network performance and flexibility. Businesses are increasingly using these technologies to optimize their communication infrastructure, lower costs, and improve service delivery. WANs' capacity to accommodate developing technologies such as IoT and cloud services strengthens their commercial position.

Furthermore, WAN solutions improve business efficiency by allowing for rapid and secure data transmission across networks. This efficiency enables businesses to streamline their processes, manage resources more effectively, and respond rapidly to market needs. The increased emphasis on digital transformation projects among organizations highlights the need for strong WAN solutions to achieve operational excellence.

How Does the BFSI Sector Support the Growing Demand in the Market?

The banking, financial services, & insurance (BFSI) segment is estimated to dominate the B2B telecommunication market during the forecast period. Strong and secure communication channels are necessary for the BFSI industry to support financial transactions and safeguard private client information. As cyber risks grow, financial institutions are spending extensively on modern telecommunications systems that provide greater security, ensure regulatory compliance, and maintain customer trust.

The continuing digital transformation of the BFSI business has increased the demand for integrated communication solutions. Banks and financial institutions are implementing unified communication solutions to provide smooth interactions across several media, hence boosting customer service and operational efficiency. The transition to digital services necessitates the development of dependable and scalable telecommunications infrastructure.

Furthermore, The BFSI business must adhere to strict regulatory regulations that need secure and efficient communication processes. As rules change, financial institutions must adjust their telecommunication strategy to guarantee compliance, resulting in greater investment in B2B telecommunication services. This requirement for regulatory compliance strengthens the BFSI segment's market leadership.

Country/Region-wise Acumens

How Does Rapid Digitalization of SMEs in Asia Pacific Impact the Market?

According to VMR analyst, the Asia Pacific region is estimated to exhibit the highest growth within the B2B telecommunication market during the forecast period. The Asia Pacific region is experiencing an increase in SME digitalization, which is increasing demand for B2B telecommunications services. According to a Cisco study, digitally sophisticated SMEs in Asia Pacific generate 3.1 times more revenue than their less technologically advanced competitors. According to the Association of Southeast Asian Nations (ASEAN), Southeast Asia's digital economy is expected to reach USD 1 Trillion by 2030, with SMEs playing a critical role in this expansion. This rapid digitalization is increasing the demand for modern telecommunications technologies to support cloud computing, e-commerce, and digital collaboration.

Furthermore, the Asia Pacific region is experiencing exceptional growth in mobile internet usage and 5G implementation, propelling the B2B telecommunications market forward. According to GSMA Intelligence, the Asia-Pacific region will have 1.2 billion 5G connections by 2025, accounting for roughly half of the global total. This widespread use is opening up new prospects for B2B telecommunications, notably in fields like the Industrial Internet of Things (IIoT), smart cities, and advanced mobile enterprise apps.

What are the Main Drivers Propelling the B2B Telecommunication Market in North America?

North America is estimated to dominate the market during the forecast period. North America leads in digital transformation activities, which fuels demand for advanced B2B telecommunications services. According to IDC, US firms spent USD 1.8 Trillion on digital transformation in 2022, accounting for approximately one-third of worldwide investment. This tremendous investment is increasing the demand for strong telecommunications infrastructure to enable cloud computing, IoT, and other digital technologies across multiple industries.

Furthermore, with increased cyber dangers, North American firms are emphasizing secure communication routes. According to the United States Bureau of Labor Statistics, information security analyst positions will expand by 35% between 2021 and 2031, well above the national average. This development underscores the growing significance of cybersecurity in B2B telecommunications. Furthermore, Gartner predicts that global security and risk management investment will total USD 188.3 Billion by 2023, with North America remaining the largest regional market.

Competitive Landscape

The B2B telecommunication market is extremely competitive, with several companies fighting for market share. Key market players are prioritizing strategic partnerships, alliances, and ecosystem collaborations to drive innovation, interoperability, and value-added services.

Some of the prominent players operating in the B2B telecommunication market include:

Telstra Corporation
Verizon Communications, Inc.
Telefonica S.A.
Deutsche Telekom AG
Sprint Corporation
AT&T, Inc.
Vodafone Group PLC
NTT Communications Corporation

Latest Developments

In January 2024, NEC Corporation granted an excellence award for the most innovative product/service for telecom B2B leadership. They bring tremendous value to services provided to large Enterprise/Government customers as well as Small and Medium-sized Enterprises (SMEs), greatly improving the digital experience for telecom operators' B2B customers.
In July 2023, ZTE implemented native-AI-based traffic stimulation and computing integrated RAN facilities 5G innovations.
In November 2023, Bharti Airtel's B2B arm launched a platform for interconnect solutions. The platform improves international carrier agreements with transparency and agility by providing voice, SMS, DID, ITFS, real-time analytics, and a pay-as-you-go strategy.

1 INTRODUCTION OF GLOBAL B2B TELECOMMUNICATION MARKET

1.1 Introduction of the Market
1.2 Scope of Report
1.3 Assumptions

2 EXECUTIVE SUMMARY

3 RESEARCH METHODOLOGY OF VERIFIED MARKET RESEARCH

3.1 Data Mining
3.2 Validation
3.3 Primary Interviews
3.4 List of Data Sources

4 GLOBAL B2B TELECOMMUNICATION MARKET OUTLOOK

4.1 Overview
4.2 Market Dynamics
- 4.2.1 Drivers
- 4.2.2 Restraints
- 4.2.3 Opportunities
4.3 Porters Five Force Model
4.4 Value Chain Analysis

5 GLOBAL B2B TELECOMMUNICATION MARKET, BY SOLUTION

5.1 Overview
5.2 WAN
5.3 VoIP
5.4 Cloud Services
5.5 M2M Communication
5.6 Unified Communication
5.7 Collaboration

6 GLOBAL B2B TELECOMMUNICATION MARKET, BY ENTERPRISE SIZE

6.1 Overview
6.2 Small and Medium Enterprise
6.3 Large Enterprise

7 GLOBAL B2B TELECOMMUNICATION MARKET, BY END-USER INDUSTRY

7.1 Overview
7.2 Banking, Financial Services, and Insurance (BFSI)
7.3 Healthcare
7.4 Media and Entertainment
7.5 Government
7.6 Others

8 GLOBAL B2B TELECOMMUNICATION MARKET, BY GEOGRAPHY

8.1 Overview
8.2 North America
- 8.2.1 U.S.
- 8.2.2 Canada
- 8.2.3 Mexico
8.3 Europe
- 8.3.1 Germany
- 8.3.2 U.K.
- 8.3.3 France
- 8.3.4 Rest of Europe
8.4 Asia Pacific
- 8.4.1 China
- 8.4.2 Japan
- 8.4.3 India
- 8.4.4 Rest of Asia Pacific
8.5 Rest of the World
- 8.5.1 Latin America
- 8.5.2 Middle East and Africa

9 GLOBAL B2B TELECOMMUNICATION MARKET COMPETITIVE LANDSCAPE

9.1 Overview
9.2 Company Market Ranking
9.3 Key Development Strategies

10 COMPANY PROFILES

10.1 Telstra Corporation
- 10.1.1 Overview
- 10.1.2 Financial Performance
- 10.1.3 Product Outlook
- 10.1.4 Key Developments
10.2 Verizon Communications, Inc
- 10.2.1 Overview
- 10.2.2 Financial Performance
- 10.2.3 Product Outlook
- 10.2.4 Key Developments
10.3 Telefonica S.A.
- 10.3.1 Overview
- 10.3.2 Financial Performance
- 10.3.3 Product Outlook
- 10.3.4 Key Developments
10.4 Deutsche Telekom AG
- 10.4.1 Overview
- 10.4.2 Financial Performance
- 10.4.3 Product Outlook
- 10.4.4 Key Developments
10.5 Sprint Corporation
- 10.5.1 Overview
- 10.5.2 Financial Performance
- 10.5.3 Product Outlook
- 10.5.4 Key Developments
10.6 AT&T Inc.
- 10.6.1 Overview
- 10.6.2 Financial Performance
- 10.6.3 Product Outlook
- 10.6.4 Key Developments
10.7 Vodafone Group PLC
- 10.7.1 Overview
- 10.7.2 Financial Performance
- 10.7.3 Product Outlook
- 10.7.4 Key Developments
10.8 NTT Communications Corporation
- 10.8.1 Overview
- 10.8.2 Financial Performance
- 10.8.3 Product Outlook
- 10.8.4 Key Developments