B2B通訊市場規模、佔有率、成長分析（按解決方案、公司規模、垂直產業和地區）－2025 年至 2032 年產業預測

預計 2023 年全球 B2B通訊市場規模將達到 624 億美元，並從 2024 年的 717 億美元成長到 2032 年的 2,178 億美元，預測期內（2025-2032 年）的複合年成長率為 14.9%。

雲端基礎方案日益普及以及對安全可靠通訊的需求推動，B2B通訊服務市場正經歷顯著成長。隨著全球企業進行數位轉型，對先進通訊基礎設施的需求日益成長，尤其是 5G 技術的出現和高速網路的推動。值得注意的是，愛立信最近與巴帝電信簽署了一份價值數十億美元的多年期契約，以加強其 4G 和 5G 網路。 B2B通訊包括一系列服務，包括網際網路連線、VoIP 和託管網路服務，使企業能夠簡化流程、提高效率並促進安全通訊。這些解決方案對於尋求在當今快速發展的數位環境中保持競爭力的組織至關重要。

目錄

介紹

• 調查目的
• 研究範圍
• 定義

調查方法

• 資訊採購
• 二次資料和一次資料方法
• 市場規模預測
• 市場假設與限制

執行摘要

• 全球市場展望
• 供需趨勢分析
• 細分機會分析

市場動態與展望

• 市場概覽
• 市場規模
• 市場動態
  • 促進因素和機會
  • 限制與挑戰
• 波特的分析

關鍵市場考察

• 關鍵成功因素
• 競爭程度
• 主要投資機會
• 市場生態系統
• 市場吸引力指數（2024年）
• PESTEL分析
• 總體經濟指標
• 價值鏈分析
• 技術分析

B2B通訊市場規模（按解決方案和複合年成長率） (2025-2032)

• 市場概覽
• 雲端服務
• 整合通訊與協作
• VoIP
• WAN
• M2M通訊

B2B通訊市場規模：依公司規模及複合年成長率（2025-2032 年）

• 市場概覽
• 主要企業
• 小型企業

B2B通訊市場規模：依產業及複合年成長率（2025-2032 年）

• 市場概覽
• BFSI
• 資訊科技/通訊
• 媒體與娛樂
• 衛生保健
• 政府
• 零售與電子商務
• 其他

B2B通訊市場規模（按地區）及複合年成長率（2025-2032）

• 北美洲
  • 美國
  • 加拿大
• 歐洲
  • 德國
  • 西班牙
  • 法國
  • 英國
  • 義大利
  • 其他歐洲國家地區
• 亞太地區
  • 中國
  • 印度
  • 日本
  • 韓國
  • 其他亞太地區
• 拉丁美洲
  • 巴西
  • 其他拉丁美洲
• 中東和非洲
  • 海灣合作理事會國家
  • 南非
  • 其他中東和非洲地區

競爭資訊

• 前五大公司對比
• 主要企業市場定位（2024年）
• 主要市場參與者所採取的策略
• 近期市場趨勢
• 公司市場佔有率分析（2024年）
• 主要企業簡介
  • 公司詳情
  • 產品系列分析
  • 公司分部佔有率分析
  • 收益與前一年同期比較對比（2022-2024 年）

主要企業簡介

• Deutsche Telekom AG（Germany）
• Verizon Communications Inc.（US）
• CenturyLink（Lumen Technologies）（US）
• Cisco Systems Inc.（US）
• AT&T Inc.（US）
• Vodafone Group PLC（UK）
• NTT Communications（Japan）
• Orange SA（France）
• Tata Communications（India）
• Telefonica SA（Spain）
• Comarch SA（Poland）
• British Telecom Group（BT）（UK）
• SK Telecom（South Korea）
• China Mobile Ltd.（China）

結論和建議

Global B2B Telecommunication Market size was valued at USD 62.4 billion in 2023 and is poised to grow from USD 71.7 billion in 2024 to USD 217.8 billion by 2032, growing at a CAGR of 14.9% during the forecast period (2025-2032).

The market for B2B telecommunications services is experiencing significant growth, driven by the rising adoption of cloud-based solutions and the demand for secure, reliable communication. As businesses worldwide undergo digital transformation, the need for advanced telecommunications infrastructure intensifies, particularly with the advent of 5G technology and the appetite for high-speed internet. A noteworthy example is Ericsson's recent multi-year agreement with Bharti Airtel, valued in the billions, to enhance 4G and 5G networks. B2B telecommunications encompass a range of services including internet connectivity, VoIP, and managed network services, enabling firms to streamline processes, boost efficiency, and foster secure communication. These solutions are crucial for organizations seeking to maintain competitiveness in today's rapidly evolving digital landscape.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global B2B Telecommunication market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Global B2B Telecommunication Market Segments Analysis

Global B2B Telecommunication Market is segmented by Solution, Enterprise Size, Industry Vertical and region. Based on Solution, the market is segmented into Cloud Services, Unified Communication & Collaboration, VoIP, WAN and M2M Communication. Based on Enterprise Size, the market is segmented into Large Enterprises and SMEs. Based on Industry Vertical, the market is segmented into BFSI, IT & Telecom, Media & Entertainment, Healthcare, Government, Retail & ECommerce and Others. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.

Driver of the Global B2B Telecommunication Market

The Global B2B Telecommunication market is experiencing significant growth driven by the increasing adoption of cloud-based communication solutions. Organizations are increasingly drawn to cloud computing due to its flexibility, cost-effectiveness, and scalability. For instance, Microsoft introduced advanced cloud communication features in 2024 through its Azure platform, which enables businesses to improve connectivity and streamline operations. As companies continue to seek more adaptable and efficient communication systems, this trend towards cloud solutions is expected to remain strong, further propelling the expansion of the B2B telecommunication sector in the coming years.

Restraints in the Global B2B Telecommunication Market

Despite the numerous advantages that advanced telecommunications solutions offer, many organizations face constraints primarily due to the substantial upfront costs associated with implementing and setting up the necessary infrastructure. For small and medium-sized enterprises (SMEs), these enterprise-level communication solutions often remain financially inaccessible. In developing nations, the steep expenses have particularly hindered small businesses from transitioning to cloud-based telecommunications systems in 2024, creating barriers to adoption in those areas. As a result, the potential benefits of modern telecommunication technologies remain untapped for many companies struggling to afford the initial investment.

Market Trends of the Global B2B Telecommunication Market

The Global B2B Telecommunication market is witnessing a transformative shift driven by the integration of AI and automation technologies. With solutions such as T-Mobile and OpenAI's 2024 launch of IntentCX, AI is enhancing customer care by predicting and resolving issues proactively, thereby improving service quality and operational efficiency. Businesses are increasingly adopting AI-powered network management, chatbots, and voice assistants, which streamline processes and reduce costs. This trend highlights a growing reliance on automated systems to meet the evolving demands of B2B interactions, ultimately positioning AI as a pivotal component in the telecommunication landscape for enhanced competitiveness and customer satisfaction.

Table of Contents

Introduction

• Objectives of the Study
• Scope of the Report
• Definitions

Research Methodology

• Information Procurement
• Secondary & Primary Data Methods
• Market Size Estimation
• Market Assumptions & Limitations

Executive Summary

• Global Market Outlook
• Supply & Demand Trend Analysis
• Segmental Opportunity Analysis

Market Dynamics & Outlook

• Market Overview
• Market Size
• Market Dynamics
  • Drivers & Opportunities
  • Restraints & Challenges
• Porters Analysis
  • Competitive rivalry
  • Threat of substitute
  • Bargaining power of buyers
  • Threat of new entrants
  • Bargaining power of suppliers

Key Market Insights

• Key Success Factors
• Degree of Competition
• Top Investment Pockets
• Market Ecosystem
• Market Attractiveness Index, 2024
• PESTEL Analysis
• Macro-Economic Indicators
• Value Chain Analysis
• Technology Analysis

Global B2B Telecommunication Market Size by Solution & CAGR (2025-2032)

• Market Overview
• Cloud Services
• Unified Communication & Collaboration
• VoIP
• WAN
• M2M Communication

Global B2B Telecommunication Market Size by Enterprise Size & CAGR (2025-2032)

• Market Overview
• Large Enterprises
• SMEs

Global B2B Telecommunication Market Size by Industry Vertical & CAGR (2025-2032)

• Market Overview
• BFSI
• IT & Telecom
• Media & Entertainment
• Healthcare
• Government
• Retail & ECommerce
• Others

Global B2B Telecommunication Market Size & CAGR (2025-2032)

• North America (Solution, Enterprise Size, Industry Vertical)
  • US
  • Canada
• Europe (Solution, Enterprise Size, Industry Vertical)
  • Germany
  • Spain
  • France
  • UK
  • Italy
  • Rest of Europe
• Asia Pacific (Solution, Enterprise Size, Industry Vertical)
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia-Pacific
• Latin America (Solution, Enterprise Size, Industry Vertical)
  • Brazil
  • Rest of Latin America
• Middle East & Africa (Solution, Enterprise Size, Industry Vertical)
  • GCC Countries
  • South Africa
  • Rest of Middle East & Africa

Competitive Intelligence

• Top 5 Player Comparison
• Market Positioning of Key Players, 2024
• Strategies Adopted by Key Market Players
• Recent Developments in the Market
• Company Market Share Analysis, 2024
• Company Profiles of All Key Players
  • Company Details
  • Product Portfolio Analysis
  • Company's Segmental Share Analysis
  • Revenue Y-O-Y Comparison (2022-2024)

Key Company Profiles

• Deutsche Telekom AG (Germany)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Verizon Communications Inc. (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• CenturyLink (Lumen Technologies) (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Cisco Systems Inc. (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• AT&T Inc. (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Vodafone Group PLC (UK)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• NTT Communications (Japan)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Orange S.A. (France)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Tata Communications (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Telefonica S.A. (Spain)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Comarch S.A. (Poland)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• British Telecom Group (BT) (UK)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• SK Telecom (South Korea)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• China Mobile Ltd. (China)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments

Conclusion & Recommendations