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市場調查報告書

商品編碼

1733257

2026 年至 2032 年業務流程管理市場（依解決方案、部署類型、組織規模、最終用戶產業和地區分類）

Business Process Management Market By Solution, By Deployment Mode, By Organization Size, By End-User Industry, And Region for 2026-2032

出版日期: 2025年04月30日 | 出版商:

Verified Market Research | 英文 202 Pages | 商品交期: 2-3個工作天內

價格

簡介目錄

業務流程管理（BPM）市場評估-2026-2032

面對數位轉型和不斷變化的商業環境的壓力，企業對卓越營運和效率的持續渴望推動了業務流程管理 (BPM) 市場的發展，企業經常使用 BPM 方法來降低成本和簡化流程。據 Verified Market Research 分析師稱，業務流程管理市場規模預計將從 2024 年的約 126.1 億美元下降到 2032 年的 260.9 億美元。

對雲端基礎的BPM 解決方案、自動化技術和嵌入式人工智慧的需求不斷成長，都促進了市場的成長潛力，使 BPM 成為企業最佳化業務和提高生產力的關鍵策略工具。這將有助於市場在 2026 年至 2032 年期間以 10.5% 的複合年成長率成長。

業務流程管理市場定義/概述

業務流程管理是一種系統方法，涉及發現、建模、分析、測量、改進、最佳化和自動化業務流程，以提高組織的效率和效力。該學科使公司能夠充分了解和管理其工作流程，確保程序與策略目標保持一致並適應不斷變化的業務條件。 BPM 的應用範圍很廣，包括最佳化製造工作流程、簡化客戶服務業務、改善供應鏈管理以及簡化受監管行業的合規性。透過使用 BPM 方法，組織可以最大限度地降低營運成本、提高產品品質並更快地回應市場需求。

什麼成長要素？

BPM 的採用受到多個產業數位轉型加速的推動。根據美國人口普查局的年度商業調查 (ABS)，到 2022 年，63.3% 的企業將採用新的數位技術和業務流程。根據美國勞工部的數據，到 2022 年，投資業務流程自動化的公司生產力平均將提高 25%，營運成本將降低 30%，證明了 BPM 實施的真正好處。

向遠端和混合工作轉變需要複雜的流程管理解決方案。根據美國勞工統計局的數據，到 2022 年，將有 27.6% 的員工進行遠距辦公；而根據 Gartner 的數據，74% 的公司希望維持或擴大對業務流程管理技術的投資，以支持分散式業務。根據世界經濟論壇《2023 年就業未來報告》，84% 的公司正在實現業務流程數位化，而 BPM 平台是關鍵推動因素。

此外，監管合規要求正在推動各個領域採用 BPM。美國證券交易委員會（SEC）宣布，2022年合規相關罰款將增加35%，總額達64億美元。根據美國生產力與品質中心 (APQC) 的調查，實施 BPM 系統進行合規管理的組織報告合規相關事件減少了 45%，這推動了流程管理工具的採用。

哪些挑戰阻礙了業務流程管理市場的成長？

許多企業，尤其是中小型企業 (SME)，在實施 BPM 時面臨高昂的前期成本。這些支出包括軟體和技術的投資以及必要的培訓和變革管理工作。對於許多企業，尤其是預算較低的企業，預算限制阻礙了他們採用 BPM 計劃並限制了他們的發展潛力。

此外，將 BPM 解決方案與目前的 IT 系統和工作流程整合非常困難且耗時。組織難以確保新的 BPM 工具和舊有系統之間的互通性，從而導致業務中斷。此外，複雜的業務流程需要大量客製化，這使得整合過程變得複雜，並延遲了 BPM 優勢的實現。

The organizations' continuous desire for operational excellence and efficiency is driving the business process management (BPM) market as they use BPM approaches more frequently to save costs and streamline procedures in the face of pressure from digital transformation and changing business environments. According to the analyst from Verified Market Research, the Business Process Management Market is estimated to reach a valuation of USD 26.09 Billion in 2032, by subjugating around USD 12.61 Billion valued in 2024.

The rising demand for cloud-based BPM solutions, automation technologies, and the incorporation of artificial intelligence all contribute to the market's growth potential, establishing BPM as a critical strategic tool for businesses looking to optimize their operations and increase productivity. It enables the market to grow at a CAGR of 10.5% from 2026 to 2032.

Business Process Management Market: Definition/ Overview

Business Process Management (BPM) is a systematic technique that involves discovering, modeling, analyzing, measuring, improving, optimizing, and automating business processes to increase organizational efficiency and effectiveness. This discipline enables businesses to fully understand and manage their workflows, ensuring that procedures are aligned with strategic goals and adaptable to changing business contexts. BPM applications are broad, including optimizing manufacturing workflows, streamlining customer service operations, improving supply chain management, and easing compliance in regulated industries. Organizations can use BPM approaches to minimize operating costs, improve product quality, and respond more quickly to market needs.

What Factors Contribute to the Growth of the Business Process Management Market?

BPM adoption is being driven by the acceleration of digital transformation in several industries. According to the U.S. Census Bureau's Annual Business Survey (ABS), 63.3% of enterprises adopted new digital technology and business processes in 2022. According to the US Department of Labor, firms that invested in business process automation witnessed an average productivity boost of 25% and operational cost reduction of 30% in 2022, illustrating the practical benefits of BPM implementation.

The shift to remote and hybrid work patterns necessitates sophisticated process management solutions. According to the Bureau of Labor Statistics, 27.6% of employees worked remotely in 2022, while Gartner reports that 74% of businesses want to retain or grow their investment in business process management technologies to support distributed workforce operations. According to the World Economic Forum's Future of Jobs Report 2023, 84% of companies are advancing the digitalization of work processes, with BPM platforms serving as a significant enabler.

Furthermore, regulatory compliance requirements are driving BPM adoption across sectors. The United States Securities and Exchange Commission (SEC) announced a 35% rise in compliance-related penalties in 2022, totaling USD 6.4 Billion. According to the American Productivity & Quality Center (APQC), organizations that implemented BPM systems for compliance management reported a 45% drop in compliance-related events, which drove increased adoption of process management tools.

What are the Challenges that Hinder the Growth of the Business Process Management Market?

Many businesses, particularly small and medium-sized firms (SMEs), face high upfront expenses associated with BPM deployment. These expenditures include not only software and technology investments but also the necessary training and change management initiatives. For many firms, particularly those with low budgets, budgetary constraints prevent them from adopting BPM efforts, restricting market development potential.

Furthermore, the integration of BPM solutions with current IT systems and workflows is difficult and time-consuming. Organizations have difficulty assuring interoperability between new BPM tools and legacy systems, resulting in operational disruptions. Also, the complex nature of business processes necessitates substantial customization, which complicates the integration process and delays the realization of BPM benefits.

Category-Wise Acumens

How does the Increased Demand for Efficiency Influence the Dominance of Automation BPM Solutions?

According to VMR Analysis, the automation solution segment is estimated to hold the largest market share during the forecast period. Organizations are increasingly seeking ways to improve operational efficiency and eliminate manual errors, increasing in demand for automation solutions. Businesses that automate repetitive processes can streamline their workflows, reduce delays, and better allocate resources. This emphasis on efficiency not only boosts output but also allows businesses to respond more quickly to market changes.

The integration of technology such as artificial intelligence (AI) and machine learning (ML) into automation solutions is driving growth in this market. These technologies enable intelligent process automation, which allows businesses to examine data in real time and make informed decisions. As organizations grasp the benefits of using modern technology for automation, the demand for these solutions grows.

Furthermore, as businesses undergo digital transformation, automation becomes an essential component in updating business operations. Organizations are implementing BPM solutions that integrate seamlessly with existing systems and support agile approaches. This integration with digital initiatives not only improves process efficiency but also encourages innovation, making automation a critical driver of growth in the BPM market.

What are the Factors that Contribute to the Market Dominance of BFSI Industry in the BPM Market?

The banking, financial services, and insurance (BFSI) segment is estimated to dominate the Business Process Management Market during the forecast period. The BFSI industry is progressively using automation technologies to streamline operations and improve efficiency. BPM systems automate repetitive operations like loan processing, compliance checks, and customer support contacts, allowing financial institutions to cut operational expenses while improving service delivery. This trend is being driven by the demand for speed and precision in financial transactions, which BPM efficiently solves.

Financial institutions must meet severe regulatory obligations, which entail meticulous paperwork and reporting. BPM solutions assist these firms in managing compliance more effectively by automating workflows and ensuring that all processes adhere to regulatory norms. This capability not only reduces the risk of noncompliance but also improves openness and accountability in financial processes, making BPM critical for the BFSI industry.

Furthermore, in a competitive industry, BFSI organizations are focusing on improving the customer experience to retain and attract new customers. BPM enables businesses to improve customer interactions by providing a consistent experience across several channels, including online banking and mobile apps. Financial companies can better respond to client needs by using BPM technologies to analyze feedback and streamline procedures, resulting in increased satisfaction and loyalty.

Country/Region-wise Acumens

How Does the Stringent Regulatory Environment Contribute to the Dominance of North America in the Market?

According to VMR Analyst, North America is estimated to dominate the Business Process Management Market during the forecast period. North America's rigorous regulatory environment pushes BPM adoption across industries. According to the United States Securities and Exchange Commission (SEC), compliance-related penalties totaled USD 6.4 Billion in 2022, a 35% increase over the previous year. According to the US Department of Labor Statistics, firms in regulated industries spent an average of $10,000 per employee on compliance management in 2022, making BPM solutions crucial for regulatory adherence and cost management.

Furthermore, the region's excellent digital infrastructure and cloud adoption hasten BPM deployment. According to the US Census Bureau's Annual Business Survey, 85% of large North American firms have embraced cloud-based business process solutions by 2022. Also, according to the US Bureau of Economic Analysis, U.S. corporations invested USD 240 Billion in digital transformation initiatives in 2022, with BPM platforms accounting for around 18% of total spending.

What are the Key Drivers Influencing the Adoption of BPM in the Asia Pacific?

The Asia Pacific region is estimated to exhibit the highest growth within the Business Process Management Market during the forecast period. The rapid digital transformation of Asia Pacific SMEs is pushing BPM adoption. According to the Asian Development Bank (ADB), digital transformation expenditure in Asia Pacific reached USD 375 Billion in 2022, representing a 15.4% year-over-year growth rate. According to Singapore's Infocomm Media Development Authority (IMDA), 72% of SMEs deployed digital business process solutions in 2022, a 45% increase from the previous year.

Furthermore, the region's growing e-commerce industry demands advanced process management systems. According to the Japan External Trade Organization (JETRO), e-commerce transactions in APAC reached USD 2.45 Trillion in 2022, representing an annual growth rate of 18.3%. According to data from China's Ministry of Commerce, businesses that implemented BPM solutions witnessed a 35% improvement in order processing efficiency and a 28% reduction in operational expenses in 2022, spurring significant adoption in the retail sector.

Competitive Landscape

The competitive landscape of the business process management (BPM) market is characterized by a dynamic interplay of innovation, strategic collaborations, and an emphasis on improving operational efficiencies. Companies are rapidly spending in R&D to develop advanced BPM systems that incorporate emerging technologies like artificial intelligence and machine learning, which are critical for automating processes and boosting decision-making.

Some of the prominent players operating in the Business Process Management Market include:

IBM Corporation, Oracle Corporation, SAP SE, Pegasystems, Inc., Appian Corporation, Adobe Systems.

Latest Developments

In March 2024, Appian introduced a new version of the Appian Platform that includes generative AI to speed up business operations.

In February 2024, Fujitsu expanded its relationship with Celonis to accelerate digital and business transformation for customers. Fujitsu's relationship enables clients to increase their productivity.

In August 2023, Infosys BPM launched a new center in Bhubaneshwar to better serve their customers.

1 INTRODUCTION OF GLOBAL BUSINESS PROCESS MANAGEMENT MARKET

1.1 Overview of the Market
1.2 Scope of Report
1.3 Assumptions

2 EXECUTIVE SUMMARY

3 RESEARCH METHODOLOGY OF VERIFIED MARKET RESEARCH

3.1 Data Mining
3.2 Validation
3.3 Primary Interviews
3.4 List of Data Sources

4 GLOBAL BUSINESS PROCESS MANAGEMENT MARKET OUTLOOK

4.1 Overview
4.2 Market Dynamics
- 4.2.1 Drivers
- 4.2.2 Restraints
- 4.2.3 Opportunities
4.3 Porters Five Force Model
4.4 Value Chain Analysis
4.5 Regulatory Framework

5 GLOBAL BUSINESS PROCESS MANAGEMENT MARKET, BY SOLUTION

5.1 Overview
5.2 Automation
5.3 Process Modeling
5.4 Content and Document Management
5.5 Monitoring and Optimization
5.6 Integration
5.7 Others

6 GLOBAL BUSINESS PROCESS MANAGEMENT MARKET, BY DEPLOYMENT MODE

6.1 Overview
6.2 Cloud
6.3 On-premises

7 GLOBAL BUSINESS PROCESS MANAGEMENT MARKET, BY ORGANIZATION SIZE

7.1 Overview
7.2 Small and Medium-sized Enterprises (SMEs)
7.3 Large Enterprises

8 GLOBAL BUSINESS PROCESS MANAGEMENT MARKET, BY END-USER INDUSTRY

8.1 Overview
8.2 Banking, Financial Services, and Insurance (BFSI)
8.3 Healthcare
8.4 IT and Telecom
8.5 Consumer Goods and Retail
8.6 Media and Entertainment
8.7 Others

9 GLOBAL BUSINESS PROCESS MANAGEMENT MARKET, BY GEOGRAPHY

9.1. Overview
9.2. North America
- 9.2.1. U.S.
- 9.2.2. Canada
- 9.2.3. Mexico
9.3. Europe
- 9.3.1. Germany
- 9.3.2. U.K.
- 9.3.3. France
- 9.3.4. Rest of Europe
9.4. Asia Pacific
- 9.4.1. China
- 9.4.2. Japan
- 9.4.3. India
- 9.4.4. Rest of Asia Pacific
9.5. Rest of the World
- 9.5.1. Latin America
- 9.5.2. Middle East & Africa

10 GLOBAL BUSINESS PROCESS MANAGEMENT MARKET COMPETITIVE LANDSCAPE

10.1 Overview
10.2 Company Market ranking
10.3 Vendor Landscape
10.4 Key Development Strategies

11 COMPANY PROFILES

11.1 IBM Corporation
- 11.1.1 Overview
- 11.1.2 Financial Performance
- 11.1.3 Component Outlook
- 11.1.4 Key Developments
11.2 Oracle Corporation
- 11.2.1 Overview
- 11.2.2 Financial Performance
- 11.2.3 Component Outlook
- 11.2.4 Key Developments
11.3 SAP SE
- 11.3.1 Overview
- 11.3.2 Financial Performance
- 11.3.3 Component Outlook
- 11.3.4 Key Developments
11.4 Pegasystems Inc.
- 11.4.1 Overview
- 11.4.2 Financial Performance
- 11.4.3 Component Outlook
- 11.4.4 Key Developments
11.5 Appian Corporation
- 11.5.1 Overview
- 11.5.2 Financial Performance
- 11.5.3 Component Outlook
- 11.5.4 Key Developments
11.6 Adobe Systems
- 11.6.1 Overview
- 11.6.2 Financial Performance
- 11.6.3 Component Outlook
- 11.6.4 Key Developments