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1624526

全球工作流程自動化市場規模依流程、組織規模、組件、部署類型、營運、垂直、地區、範圍和預測劃分

Global Workflow Automation Market Size By Process, By Organization Size, By Component, By Deployment Mode, By Operation, By Vertical, By Geographic Scope And Forecast

出版日期: 2024年10月04日 | 出版商:

Verified Market Research | 英文 202 Pages | 商品交期: 2-3個工作天內

價格

簡介目錄

工作流程自動化市場規模及預測

2023 年工作流程自動化市場規模價值 158 億美元，預計到 2031 年將達到 788 億美元，2024 年至 2031 年的複合年增長率為 23.4%。工作流程自動化是指使用技術和軟體工具來簡化和最佳化組織內的一組任務、功能或流程。透過自動執行重複的手動步驟，工作流程自動化旨在提高效率、減少錯誤並提高整體生產力。這種方法涉及不同任務的系統規劃、執行和監控，從而實現流程不同階段之間的無縫整合。工作流程自動化通常涉及使用專門的軟體、腳本和與現有系統的集成，以自動執行日常任務、資料輸入和各利益相關者之間的溝通。

工作流程自動化的目標是提高組織效率，最大限度地減少資源浪費，並讓團隊專注於更具策略性、增值的活動。

改善團隊成員之間的協作和溝通自動化的工作流程確保不同部門和人員之間的資訊和任務交換，減少延誤並提高整體生產力。這對於擁有眾多利害關係人並涉及複雜營運的大公司尤其有用。

工作流程自動化的一個用例是合規性管理。在必須滿足嚴格法規和標準的行業（例如醫療保健和金融）中，實施高效、自動化的工作流程可以降低不合規和相關處罰的風險。

工作流程自動化可以降低不合規和相關處罰的風險。數據分析和報告。與分析工具的整合使自動化工作流程能夠及時準確地收集、處理和呈現數據，使組織能夠做出新的、更明智的決策。

工作流程改善了客戶體驗。我們提供快速的回應時間和個人化的互動。例如，自動電子郵件程式和聊天機器人可以即時與客戶互動，以解決他們的問題和疑慮。

全球工作流程自動化市場動態

影響工作流程自動化市場的關鍵市場動態是：

主要市場推動因素

降低成本、提高效率：

組織不斷尋找優化營運和降低成本的方法。透過減少勞動力、消除手動任務和減少錯誤來顯著降低成本並提高營運效率。

節省時間：

減少完成一項任務或流程所需的時間。附加功能。這項節省時間的功能對於尋求提高員工生產力的企業來說是強大的動力。

提高準確度和精確度：

自動化確保工作的一致性和準確性，並降低人為錯誤的風險。在監管要求很重要的行業中這一點尤其重要。

可擴充性和靈活性：

自動化平台旨在與您的組織共同成長。它在響應不斷變化的業務需求方面的靈活性使其對管理需求不斷擴大或變化的公司具有吸引力。

與現有系統整合：

工作流程自動化技術可以與各種現有軟體和系統交互，使企業可以輕鬆採用自動化而不會影響其現有基礎設施。這種無縫整合是採用的關鍵推動因素。

快速的技術進步：

人工智慧（AI）、機器學習、機器人流程自動化（RPA）等持續的技術創新正在協助建立日益複雜和強大的工作流程自動化系統。這迫使企業投資這些技術以保持競爭力。

遠距工作趨勢：

遠距工作和分散式勞動力的興起正在推動對自動化的需求。企業正在採用工作流程自動化來幫助遠端團隊協作、確保流程統一併在虛擬環境中保持生產力水準。

主要課題

人體抵抗力：

員工可能會拒絕自動化他們的工作流程，因為他們擔心失去工作、對新技術感到不舒服或擔心他們的工作職責發生變化。

舊版系統：

將自動化整合到現有的遺留系統中可能具有課題性，特別是在舊系統與新的自動化工具不相容的情況下。

資料遷移：

將資料從手動系統遷移到自動化系統非常困難，需要精心準備以防止資料遺失或損壞。

自動化調整：

開發自動化解決方案需要時間並且需要專業技能。

可擴展性問題

讓您的自動化工作流程與您的組織一起成長非常重要。一些自動化解決方案無法跟上日益增長的工作量和業務運作。

資料安全：

在自動化程序時，處理敏感資料是很常見的。確保整個自動化過程中的資料安全對於避免違規和未經授權的存取至關重要。

遵守：

在實現程序自動化時，複雜性會增加，因為滿足行業特定的法規和合規標準變得非常重要。

主要趨勢

基於雲端的解決方案：

雲端運算由於其可擴展性、靈活性和可訪問性，已成為工作流程自動化的強大動力。企業經常採用雲端的工作流程自動化工具來改善協作、降低成本並簡化營運。

整合人工智慧和機器學習：

透過將人工智慧 (AI) 和機器學習 (ML) 技術整合到工作流程自動化平台中，可以實現智慧決策、預測分析和更複雜流程的自動化。預計這一趨勢將持續下去，從而提高工作流程自動化系統的功能和有效性。

低程式碼/無程式碼開發平台：

這些越來越流行的工具允許使用者在很少甚至沒有任何程式設計知識的情況下設計自己的工作流程自動化解決方案。使業務使用者能夠自動化自己的工作和程序，使自動化民主化並減少了對 IT 團隊的需求。

超自動化：

超自動化利用人工智慧 (AI)、機器學習 (ML)、機器人流程自動化 (RPA) 和流程挖掘等尖端技術，從頭到尾實現業務流程的自動化和最佳化。超自動化技術作為提高生產力、靈活性和創造力的一種方式，在組織中越來越受歡迎。

關注員工體驗：

隨著工作流程自動化變得越來越普遍，改善員工體驗變得越來越重要。自動化解決方案的目的不僅是簡化程序：它們還旨在改善團隊合作，消除單調乏味的任務，並讓員工專注於更重要的任務。

Workflow Automation Market size was valued at USD 15.8 Billion in 2023 and is projected to reach USD 78.8 Billion by 2031, growing at a CAGR of 23.4% from 2024 to 2031 . Workflow automation means the use of technology and software tools to simplify and optimize the sequence of tasks, functions and processes in an organization. By automating repetitive and manual steps, workflow automation aims to improve efficiency, reduce errors and improve overall productivity. This approach involves systematic planning, execution and monitoring of different tasks, which allows for seamless integration between different stages of the process. Workflow automation often involves the use of specialized software, scripting and integration with existing systems, enabling automated processing of routine tasks, data entry and communication between various stakeholders.

The goal of workflow automation is to improve organizational efficiency, minimize resource waste, and allow the team to focus on more strategic and value-added activities.

Better collaboration and communication between team members. Automated workflows ensure the exchange of information and tasks between different departments or people, reducing delays and improving overall productivity. This is especially useful for large companies with many stakeholders involved in complex operations.

The use of workflow automation is in compliance management. Industries that must meet strict regulations and standards, such as healthcare or finance, can reduce the risk of non-compliance and related penalties by implementing efficient and automated workflows.

Workflow automation can reduce risk. for non-compliance and related penalties. Data analysis and reporting. Integration with analytics tools enables automated workflows to collect, process and present data in a timely and accurate manner, enabling organizations to make new informed decisions.

Workflows can improve the customer experience. It offers fast response times and personalized interactions. For example, automated email programs and chatbots can interact with customers in real time to resolve their questions and concerns.

Global Workflow Automation Market Dynamics

The key market dynamics that are shaping the workflow automation market include:

Key Market Drivers:

Reduce Costs and Improve Efficiency:

Organizations are always looking for ways to optimize operations and reduce costs. Significantly reduce costs and increase operational efficiency by reducing labor, eliminating manual work and reducing errors.

Save Time:

Reduce the time required to complete tasks and processes. value functions. Additional functions. This time-saving feature is a powerful driver for companies looking to increase the productivity of their employees.

Improve Accuracy and Precision:

Automation ensures consistency and accuracy of work and reduces the risk of human error. This is especially important in industries where regulatory requirements are critical.

Scalability and Flexibility:

The automation platform is designed to accommodate the growth of your organization. It is flexible to adapt to changing business needs, which is attractive to companies with growing or changing management needs.

Integration With Existing Systems:

Workflow automation technologies may interact with a wide range of existing software and systems, making it easier for businesses to incorporate automation without affecting their existing infrastructure. This seamless integration is a key driver of adoption.

Rapid Technological Advancements:

Ongoing technological breakthroughs, such as artificial intelligence (AI), machine learning, and robotic process automation (RPA), help to create increasingly sophisticated and powerful workflow automation systems. This pushes businesses to invest in these technologies to remain competitive.

Remote Work Trends:

The growth of remote and scattered workforces has increased the demand for automation. Organizations are implementing workflow automation to help remote teams collaborate, assure uniform processes, and maintain productivity levels in a virtual environment.

Key Challenges:

Human Resistance:

Employees may reject workflow automation as they are afraid of losing their jobs, are uncomfortable with new technologies, or are concerned that their job functions may change.

Legacy Systems:

Integrating automation into existing legacy systems can be difficult, especially if they are antiquated or incompatible with newer automation tools.

Data Migration:

Moving data from manual to automated systems can be difficult and necessitates careful preparation to prevent data loss or corruption.

Tailoring Automation:

Each firm has its own set of procedures, and developing tailored automation solutions to meet these demands can take time and require specialized skills.

Scalability issues

: It is critical to ensure that automated workflows can grow with the organization. Some automation solutions may struggle to handle higher loads or more operations.

Data Security:

Working with sensitive data is common while automating procedures. Ensuring the security of this data throughout the automation process is critical to avoiding breaches or unauthorized access.

Compliance:

Meeting industry-specific regulations and compliance standards becomes crucial when automating procedures, which adds another degree of complexity.

Key Trends:

Cloud-Based Solutions:

With its scalability, flexibility, and accessibility, cloud computing has emerged as the mainstay of workflow automation. Cloud-based workflow automation tools are being adopted by businesses more frequently in an effort to improve cooperation, cut expenses, and streamline operations.

AI and Machine Learning Integration:

Intelligent decision-making, predictive analytics, and the automation of more complex processes are made possible by the integration of artificial intelligence (AI) and machine learning (ML) technology into workflow automation platforms. It is anticipated that this tendency will continue, improving workflow automation systems' functionality and effectiveness.

Platforms for Low-Code/No-Code Development:

These increasingly popular tools enable users to design unique workflow automation solutions with little to no programming knowledge. By enabling business users to automate jobs and procedures on their own, this democratization of automation lessens the need for IT teams.

Hyper automation:

Using cutting-edge technologies like artificial intelligence (AI), machine learning (ML), robotic process automation (RPA), and process mining, hyper automation automates and optimizes business processes from start to finish. Hyper automation techniques are becoming more and more popular among organizations as a means of boosting productivity, flexibility, and creativity.

Emphasis on Employee Experience:

Improving the employee experience is becoming more and more important as workflow automation spreads. Automation solutions are made to not just simplify procedures but also help improve teamwork, eliminate menial jobs, and free up staff members to concentrate on more important work.

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Global Workflow Automation Market Regional Analysis

Here is a more detailed regional analysis of the security robot's market:

North America

North America, particularly the United States, has been a major player in the workflow automation market.

North America, notably the United States, has been a global center for technical innovation. Many top workflow automation organizations, including software developers and tech behemoths, are headquartered in the region. This concentration of innovative enterprises promotes the development and implementation of cutting-edge workflow automation technology.

North American corporations, particularly in the United States, were early adopters of automation technologies. enterprises in the region have gained a competitive advantage by being prepared to invest in and experiment with innovative solutions, allowing them to optimize their workflows and acquire efficiency faster than enterprises in other regions.

The region has a powerful IT infrastructure enabling the seamless implementation and operation of workflow automation technologies. The availability of high-speed internet, dependable data centers, and powerful cloud computing services lays the groundwork for enterprises to successfully adopt and maintain automation solutions.

The massive scale of the North American market, along with a strong need for efficiency gains, has fueled the expansion of workflow automation. Many businesses in the region, including finance, healthcare, and manufacturing, have realized the benefits of automation for optimizing operations and lowering operational costs.

Asia Pacific

The Asia Pacific region is anticipated to experience the highest Compound Annual Growth Rate (CAGR) in the workflow automation market.

The Asia Pacific region has been witnessing substantial economic growth, with countries such as China, India, and Southeast Asian nations playing pivotal roles. As businesses expand and modernize, there is a growing demand for efficient workflow automation solutions to streamline processes and enhance productivity.

Many countries in the Asia Pacific region have been actively investing in digital transformation initiatives. Organizations are increasingly adopting advanced technologies to stay competitive, and workflow automation is a key component in this shift towards digitization.

With the rising importance of technology in business operations, there has been a significant increase in IT investments across the Asia Pacific region. Organizations are allocating budgets to implement automation solutions to optimize their workflows, reduce manual errors, and improve overall efficiency.

Emerging markets within the Asia Pacific region present significant opportunities for workflow automation vendors. As businesses in these markets grow and modernize, they are likely to invest in automation technologies to stay agile and competitive in their respective industries.

Global Workflow Automation Market Segmentation Analysis

The Global Workflow Automation Market is segmented into the Process, Organization Size, Component, Deployment Mode, Operation, Vertical and Geography.

Workflow Automation Market, By Process

Automated Solution
Interaction Solution
Decision Support and Management Solution

Based on the process, the market is bifurcated into an Automated Solution, Interaction Solution, and Decision Support and Management Solution. The automated solution segment is expected to hold the largest market share. The factors can be attributed to the high degree of flexibility and scalability of the automated solution.

Workflow Automation Market, By Organization Size

Large Enterprises
Small and Medium Organizations

Based on the Organization Size, the market is bifurcated into Large Enterprises and Small & Medium Organizations. Large Enterprises are predicted to hold the most significant CAGR in the forecasted period due to the rising number of large enterprises are deploying workflow automation.

Workflow Automation Market, By Component

Software
Services

Based on the component, the market is bifurcated into software and services. The Software segment is expected to hold the largest market share. These factors can be credited for the demand for software in the structured data format in various organizations.

Workflow Automation Market, By Deployment Mode

Cloud-based
On-premises

Based on the deployment mode, the market is bifurcated into Cloud-Based and On-Premises. The Cloud-based segment is anticipated to have the highest CAGR in the forecasted period as software helps the customers to maintain flexibility in operations and gain real-time access to data regardless of the location of the employees.

Workflow Automation Market, By Operation

Robotic Process Automation (RPA)
Intelligent Process Automation (IPA)
Business Process Automation (BPA)

Based on the operation, the market is bifurcated into Robotic Process Automation, Business Process Automation, and Intelligent Process Automation. The BPA is the dominant segment It is designed to offer tools to automate a wide range of repetitive tasks across various business functions, enabling it retain the top position in the global platform.

Workflow Automation Market, By Vertical

Healthcare and Pharmaceuticals
Government and Defense
IT and Telecom
Banking, Financial Services, and Insurance (BFSI)
Travel and Hospitality
Retail and Consumer Goods
Manufacturing and Logistics
Others

Based on the vertical, the market is bifurcated into healthcare & pharmaceuticals, government & defense, IT & telecom, banking, financial services, & insurance (BFSI), travel & hospitality, retail & consumer goods, manufacturing & logistics, and others. Banking, Financial Services, & Insurance (BFSI) segment is predicted to hold the most significant CAGR in the forecasted period due to perform processes such as data entry for clearance and registration processes, gathering information from various systems, producing client information, updating systems, and generating a renewal premium.

Workflow Automation Market, By Geography

North America
Europe
Asia Pacific
Rest of the world
On the basis of Geography, the global workflow automation market is classified into North America, Europe, Asia Pacific, and the Rest of the world. The largest share in the market will be dominated by North America owing to the growing adoption of cloud technology, penetration of process management & automation solutions, and rising focus on digital transformation initiatives in this region. The Asia Pacific is anticipated to grow with the highest CAGR due to increasing online transactions and an upsurge in the demand for automation of business processes.

Key Players

The "Global Workflow Automation Market" study report will provide valuable insight with an emphasis on the global market. The major players in the market are
Oracle Corporation, IBM Corporation, Software AG, Appian, Xerox Corporation, Ipsoft, Inc., Nintex Global Limited, Newgen Software Technologies Limited, Bizagi, Pegasystems Inc.
These Major Players have adopted various organic as well as inorganic growth strategies such as mergers & acquisitions, new product launches, expansions, agreements, joint ventures, partnerships, and others to strengthen their position in this market.
Workflow Automation Market Recent Developments
In May 2023, Bandwidth launched workflow automation for multiple global workflows with API solutions to automate number management across more than 60 countries for customers to engage, buy, enable, and configure phone numbers. Bandwidth has built application program interfaces (APIs) for number ordering, porting, and notifications that are all conveniently housed within a global portal. The Automated Workflow solutions allow software engineers to automate communications without requiring telecom industry expertise.
In April 2023, CrowdStrike Falcon Fusion is a sophisticated cloud-based security orchestration, automation, and response (SOAR) framework. It seamlessly integrates with the CrowdStrike Falcon platform and is provided to our valued customers at no additional expense. From the convenience of the Falcon console, SOC analysts are empowered to effortlessly create comprehensive automated workflows utilizing a user-friendly interface, pre-designed workflow templates, and personalized scripts to efficiently execute a wide range of actions directly on the endpoint.

1 INTRODUCTION OF GLOBAL WORKFLOW AUTOMATION MARKET

1.1 Overview of the Market
1.2 Scope of Report
1.3 Assumptions

2 EXECUTIVE SUMMARY

3 RESEARCH METHODOLOGY OF VERIFIED MARKET RESEARCH

3.1 Data Mining
3.2 Validation
3.3 Primary Interviews
3.4 List of Data Sources

4 GLOBAL WORKFLOW AUTOMATION MARKET OUTLOOK

4.1 Overview
4.2 Market Dynamics
- 4.2.1 Drivers
- 4.2.2 Restraints
- 4.2.3 Opportunities
4.3 Porters Five Force Model
4.4 Value Chain Analysis
4.5 Regulatory Framework

5 GLOBAL WORKFLOW AUTOMATION MARKET, BY PROCESS

5.1 Overview
5.2 Automated solution
5.3 Interaction solution
5.4 Decision support and Management solution

6 GLOBAL WORKFLOW AUTOMATION MARKET, BY ORGANIZATION SIZE

6.1 Overview
6.2 Large Enterprises
6.3 Small and Medium Organizations

7 GLOBAL WORKFLOW AUTOMATION MARKET, BY COMPONENT

7.1 Overview
7.2 Software
7.3 Services

8 GLOBAL WORKFLOW AUTOMATION MARKET, BY DEPLOYMENT MODEL

8.1 Overview
8.2 Cloud-based
8.3 On-premises

9 GLOBAL WORKFLOW AUTOMATION MARKET, BY OPERATION

9.1 Overview
9.2 Automation-based
9.3 Rule-based
9.4 Knowledge-based

10 GLOBAL WORKFLOW AUTOMATION MARKET, BY VERTICAL

10.1 Overview
10.2 Healthcare and Pharmaceuticals
10.3 Government and Defense
10.4 IT and Telecom
10.5 Banking, Financial Services, and Insurance (BFSI)
10.6 Travel and Hospitality
10.7 Retail and Consumer Goods
10.8 Manufacturing and Logistics
10.9 Others

11 GLOBAL WORKFLOW AUTOMATION MARKET, BY GEOGRAPHY

11.1 Overview
11.2 North America
- 11.2.1 U.S.
- 11.2.2 Canada
- 11.2.3 Mexico
11.3 Europe
- 11.3.1 Germany
- 11.3.2 U.K.
- 11.3.3 France
- 11.3.4 Rest of Europe
11.4 Asia Pacific
- 11.4.1 China
- 11.4.2 Japan
- 11.4.3 India
- 11.4.4 Rest of Asia Pacific
11.5 Rest of the World
- 11.5.1 Latin America
- 11.5.2 Middle East & Africa

12 GLOBAL WORKFLOW AUTOMATION MARKET COMPETITIVE LANDSCAPE

12.1 Overview
12.2 Company Market Share
12.3 Vendor Landscape
12.4 Key Development Strategies

13 COMPANY PROFILES

13.1 Oracle Corporation
- 13.1.1 Overview
- 13.1.2 Financial Performance
- 13.1.3 Product Outlook
- 13.1.4 Key Developments
13.2 IBM Corporation
- 13.2.1 Overview
- 13.2.2 Financial Performance
- 13.2.3 Product Outlook
- 13.2.4 Key Developments
13.3 Software AG
- 13.3.1 Overview
- 13.3.2 Financial Performance
- 13.3.3 Product Outlook
- 13.3.4 Key Developments
13.4 Appian
- 13.4.1 Overview
- 13.4.2 Financial Performance
- 13.4.3 Product Outlook
- 13.4.4 Key Developments
13.5 Xerox Corporation
- 13.5.1 Overview
- 13.5.2 Financial Performance
- 13.5.3 Product Outlook
- 13.5.4 Key Developments
13.6 Ipsoft, Inc.
- 13.6.1 Overview
- 13.6.2 Financial Performance
- 13.6.3 Product Outlook
- 13.6.4 Key Developments
13.7 Nintex Global Limited
- 13.7.1 Overview
- 13.7.2 Financial Performance
- 13.7.3 Product Outlook
- 13.7.4 Key Developments
13.8 Newgen Software Technologies Limited
- 13.8.1 Overview
- 13.8.2 Financial Performance
- 13.8.3 Product Outlook
- 13.8.4 Key Developments
13.9 Bizagi
- 13.9.1 Overview
- 13.9.2 Financial Performance
- 13.9.3 Product Outlook
- 13.9.4 Key Developments
13.10 Pegasystems Inc.
- 13.10.1 Overview
- 13.10.2 Financial Performance
- 13.10.3 Product Outlook
- 13.10.4 Key Developments