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市場調查報告書
商品編碼
1961295

個人服務機器人市場－全球產業規模、佔有率、趨勢、機會、預測：按組件、應用、地區和競爭對手分類，2021-2031年

Personal Services Robotics Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, Segmented By Component, By Application, By Region & Competition, 2021-2031F
出版日期: | 出版商: TechSci Research | 英文 185 Pages | 商品交期: 2-3個工作天內

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簡介目錄

全球個人服務機器人市場預計將從 2025 年的 129.3 億美元成長到 2031 年的 216.1 億美元，複合年成長率達到 8.94%。

這些自動化系統旨在為非商業環境中的個人提供協助，執行從家務維護、娛樂到老年護理等各種任務。市場成長的根本驅動力是全球人口加速老化，這不僅需要可擴展的技術干預措施來實現獨立生活，也增加了家事服務的人力成本。這些結構性的經濟和人口因素正在形成一個永續的需求基礎，超越了短暫的技術趨勢和功能更新。

市場概覽
預測期 2027-2031
市場規模：2025年 129.3億美元
市場規模：2031年 216.1億美元
複合年成長率：2026-2031年 8.94%
成長最快的細分市場 軟體
最大的市場 亞太地區

另一方面，阻礙市場擴張的主要障礙是對資料隱私和自主設備在家中運作安全性的擔憂。這些擔憂是推廣應用的主要障礙，尤其對於那些希望確保個人生活空間安全的謹慎消費者而言更是如此。儘管面臨這些挑戰，該產業仍展現出強大的韌性。根據國際機器人聯合會的數據，到2024年，全球整體消費服務機器人市場銷售將達到約2,000萬台。

市場促進因素

由於消費者對智慧家庭管理的日益偏好以及機器人系統與智慧家庭環境的無縫整合，市場正在迅速擴張。現代消費者優先考慮能夠減輕家務負擔的設備，因此配備先進導航系統的智慧吸塵器和拖地機器人的普及率正在飆升。這種消費趨勢的轉變也反映在主要製造商的財務表現中。根據科沃斯機器人公司2025年4月發布的《2024年度報告》，該公司服務機器人部門的營收達到80.8億元（年增5.2%）。同樣，根據《中國日報》2025年報道，夢創科技的全球機器人吸塵器銷量在1月至5月期間成長了178%，凸顯了高性能清潔解決方案的強勁成長勢頭。

同時，全球人口的快速老化催生了對輔助老年人獨立生活的照護機器人的結構性需求。隨著人口結構變化給傳統護理體系帶來巨大壓力，迫切需要能夠為老年人提供身體輔助和健康監測的可擴充性技術。這種需求正推動該行業從試驗計畫走向大規模商業部署，尤其是在專業護理機構中。根據國際機器人聯合會於2025年10月發布的《2025年世界機器人：服務機器人》報告，2024年商用服務機器人的銷售量將達到約20萬台，成長9%，主要受醫療需求和勞動力短缺的驅動。這證實了人口老化正在鞏固服務機器人在基本家庭用途之外的經濟合理性。

市場挑戰

消費者對資料隱私和自主設備安全性的擔憂仍然是全球個人服務機器人市場擴張的一大障礙。這些系統在私人住宅環境中運行，持續收集敏感的行為和環境數據，因此其風險高於一般消費性電子產品。如果使用者擔心其私人環境遭到未經授權的監視或網路入侵，那麼使用者接受這些系統所需的基本信任就會受到損害。這種疑慮會延長銷售週期，並將市場主要限制在早期採用者群體中，從而延緩其向大眾市場滲透的過渡。

互聯設備生態系統中持續存在的漏洞進一步加劇了這種擔憂。根據物聯網安全基金會 (IoT Security Foundation) 統計，截至 2024 年，僅有 35.6% 的消費物聯網公司製定了漏洞揭露政策。這項數據表明，絕大多數製造商缺乏識別和修復安全漏洞的正式流程，使得設備面臨被惡意利用的風險。這種普遍存在的不穩定性加劇了消費者的抵觸情緒，並擴大了市場面臨的挑戰，即如何為智慧家庭技術提供必要的安全保障，使其獲得廣泛認可。

市場趨勢

生成式人工智慧與大規模語言模式的融合正在變革全球個人服務機器人市場，推動該產業從僵化的預編程指令轉向直覺的互動式自適應。與需要特定輸入的傳統系統相比，這一趨勢賦予了機器人更大的柔軟性，使其能夠理解非結構化的自然語言，並推理完成諸如整理雜亂房間等複雜任務。這種變革正推動著以軟體為中心的機器人企業獲得大量投資，這些企業專注於開發通用機器人大腦。例如，2024年11月，《紐約時報》報道稱，Start-UpsPhysical Intelligence已籌集4億美元，用於開發一種能夠驅動各種家用機器人硬體（例如折疊衣物）的通用人工智慧模型。這進一步凸顯了向更高階認知處理能力的轉變。

同時，通用型人形助手的興起標誌著其形態的重大演變。它正從單一功能的輪式設備轉向專為在人類環境中進行多功能操作而設計的雙足機器人。這一趨勢透過提供必要的垂直移動能力和操控技能，彌補了現有個人機器人的物理局限性，使其能夠上下樓梯並在家中搬運易碎物品。製造商正積極瞄準消費市場，推出以安全為核心、旨在滿足日常互動需求的機器人設計。正如TechCrunch在2024年8月的一篇報導中所述，1X公司發布了“Neo Beta”，這是一款採用柔軟肌肉結構設計的雙足機器人，旨在確保其在人群周圍安全移動。這標誌著家用人形助手的商業性化進程邁出了重要一步。

目錄

第1章概述

第2章：調查方法

第3章執行摘要

第4章：客戶心聲

第5章：全球個人服務機器人市場展望

  • 市場規模及預測
    • 按金額
  • 市佔率及預測
    • 依組件（硬體、軟體）
    • 依應用領域（清潔機器人、娛樂/玩具機器人、教育機器人、殘障人士輔助機器人、陪伴機器人、個人移動機器人、保全機器人）
    • 按地區
    • 按公司（2025 年）
  • 市場地圖

第6章：北美個人服務機器人市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 北美洲：國別分析
    • 美國
    • 加拿大
    • 墨西哥

第7章：歐洲個人服務機器人市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 歐洲：國別分析
    • 德國
    • 法國
    • 英國
    • 義大利
    • 西班牙

第8章：亞太地區個人服務機器人市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 亞太地區：國別分析
    • 中國
    • 印度
    • 日本
    • 韓國
    • 澳洲

第9章：中東和非洲個人服務機器人市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 中東與非洲：國別分析
    • 沙烏地阿拉伯
    • 阿拉伯聯合大公國
    • 南非

第10章：南美洲個人服務機器人市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 南美洲：國別分析
    • 巴西
    • 哥倫比亞
    • 阿根廷

第11章 市場動態

  • 促進因素
  • 任務

第12章 市場趨勢與發展

  • 併購
  • 產品發布
  • 近期趨勢

第13章：全球個人服務機器人市場：SWOT分析

第14章：波特五力分析

  • 產業競爭
  • 新進入者的潛力
  • 供應商的議價能力
  • 顧客權力
  • 替代品的威脅

第15章 競爭格局

  • iRobot Corporation
  • SoftBank Group Corp.
  • Blue Ocean Robotics
  • Toyota Ventures, LLC
  • Samsung Electronics Co., Ltd.
  • Panasonic Corporation
  • Hanson Robotics Ltd.
  • Ekso Bionics Holdings, Inc.
  • Intuitive Surgical Operations, Inc.
  • Cyberdyne Inc.

第16章 策略建議

第17章：關於研究公司及免責聲明

簡介目錄
Product Code: 22271

The Global Personal Services Robotics Market is projected to expand from USD 12.93 Billion in 2025 to USD 21.61 Billion by 2031, achieving a CAGR of 8.94%. These automated systems are engineered to support individuals in non-commercial settings, performing duties ranging from household maintenance and entertainment to elderly care. The market's growth is fundamentally anchored by the accelerating aging of the global population, which demands scalable technological interventions for independent living, coupled with the increasing expense of human labor for domestic services. These structural economic and demographic drivers establish a durable foundation for demand that transcends fleeting technological fads or feature additions.

Market Overview
Forecast Period2027-2031
Market Size 2025USD 12.93 Billion
Market Size 2031USD 21.61 Billion
CAGR 2026-20318.94%
Fastest Growing SegmentSoftware
Largest MarketAsia Pacific

Conversely, a major obstacle hindering widespread market growth is the apprehension surrounding data privacy and the security of autonomous units functioning within private homes. This concern creates a significant barrier to mass adoption, particularly among cautious consumers who need guarantees regarding the sanctity of their personal living spaces. Despite these challenges, the industry exhibits strong resilience; data from the International Federation of Robotics indicates that the consumer service robot market achieved sales of approximately 20 million units globally in 2024.

Market Driver

The market is rapidly expanding due to growing consumer preference for automated household maintenance and the seamless integration of robotic systems into smart home environments. As modern consumers prioritize devices that alleviate domestic chores, there is a surge in the adoption of intelligent vacuums and mopping robots featuring advanced navigation systems. This shift in consumption is reflected in the financial results of major manufacturers; according to the '2024 Annual Report' by Ecovacs Robotics in April 2025, revenue from their service robotics segment hit RMB 8.08 billion, a 5.2% year-on-year increase. Similarly, China Daily reported in 2025 that Dreame Technology saw a 178% surge in global sales of robotic vacuum cleaners between January and May, underscoring the aggressive growth of high-performance cleaning solutions.

Simultaneously, the rapidly aging global population is establishing a structural need for assistive and care robots to support independent living. With demographic shifts placing immense pressure on traditional caregiving frameworks, there is an urgent requirement for scalable technologies capable of handling physical support tasks and health monitoring for the elderly. This demand is propelling the sector from pilot programs to significant commercial deployment, especially in professional care contexts. According to the International Federation of Robotics' 'World Robotics 2025 Service Robots' report released in October 2025, sales of professional service robots reached nearly 200,000 units in 2024-a 9% increase largely driven by healthcare needs and staffing shortages-confirming that aging demographics are solidifying the economic justification for service robotics beyond basic domestic use.

Market Challenge

Consumer reluctance regarding data privacy and the security of autonomous devices remains a significant barrier to the scalability of the Global Personal Services Robotics Market. Because these systems function within intimate domestic settings and continuously harvest sensitive behavioral and environmental data, they present a higher risk profile than standard consumer electronics. When users fear their private environments might be subject to unauthorized surveillance or cyber intrusions, the essential trust needed for adoption is compromised. This skepticism prolongs sales cycles and restricts the market largely to early adopters, thereby delaying the shift toward mass-market saturation.

This apprehension is reinforced by persistent vulnerabilities across connected device ecosystems. According to the IoT Security Foundation, only 35.6% of consumer IoT companies had established a Vulnerability Disclosure Policy in 2024. This statistic suggests that a vast majority of manufacturers lack formal protocols for identifying and rectifying security flaws, leaving devices open to potential exploitation. Such prevalent insecurity bolsters consumer resistance, as the market faces difficulties in providing the assurance required for the widespread acceptance of autonomous household technologies.

Market Trends

The integration of Generative AI and Large Language Models is transforming the Global Personal Services Robotics Market, shifting the industry from rigid, pre-programmed commands to intuitive, conversational adaptability. By enabling robots to interpret unstructured natural language and reason through complex tasks-such as organizing a cluttered room-this trend allows for greater flexibility unlike traditional systems requiring specific inputs. This evolution is driving substantial investment into software-centric robotics ventures focused on developing universal robotic brains. For instance, The New York Times reported in November 2024 that the startup Physical Intelligence raised $400 million specifically to create a general-purpose AI model capable of powering various robotic hardware for household chores like folding laundry, validating the move toward high-level cognitive processing.

Concurrently, the rise of General-Purpose Humanoid Assistants marks a critical evolution in form factor, moving away from single-function wheeled devices toward bipedal machines designed for multi-functional use in human environments. This trend tackles the physical limitations of existing personal robots by providing the vertical mobility and manipulation skills needed to navigate stairs and handle delicate objects at home. Manufacturers are actively targeting the consumer market with safety-oriented designs meant for daily interaction; as noted by TechCrunch in August 2024, 1X introduced 'Neo Beta,' a bipedal android built with soft, muscle-like anatomy to ensure safe operation around people, signaling a significant advancement toward the commercial viability of home-based humanoid assistants.

Key Market Players

  • iRobot Corporation
  • SoftBank Group Corp.
  • Blue Ocean Robotics
  • Toyota Ventures, LLC
  • Samsung Electronics Co., Ltd.
  • Panasonic Corporation
  • Hanson Robotics Ltd.
  • Ekso Bionics Holdings, Inc.
  • Intuitive Surgical Operations, Inc.
  • Cyberdyne Inc.

Report Scope

In this report, the Global Personal Services Robotics Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

Personal Services Robotics Market, By Component

  • Hardware
  • Software

Personal Services Robotics Market, By Application

  • Cleaning Robot
  • Entertainment & Toy Robot
  • Education Robot
  • Handicap Assistance Robot
  • Companion Robot
  • Personal Transportation Robot
  • Security Robot

Personal Services Robotics Market, By Region

  • North America
    • United States
    • Canada
    • Mexico
  • Europe
    • France
    • United Kingdom
    • Italy
    • Germany
    • Spain
  • Asia Pacific
    • China
    • India
    • Japan
    • Australia
    • South Korea
  • South America
    • Brazil
    • Argentina
    • Colombia
  • Middle East & Africa
    • South Africa
    • Saudi Arabia
    • UAE

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in the Global Personal Services Robotics Market.

Available Customizations:

Global Personal Services Robotics Market report with the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report:

Company Information

  • Detailed analysis and profiling of additional market players (up to five).

Table of Contents

1. Product Overview

  • 1.1. Market Definition
  • 1.2. Scope of the Market
    • 1.2.1. Markets Covered
    • 1.2.2. Years Considered for Study
    • 1.2.3. Key Market Segmentations

2. Research Methodology

  • 2.1. Objective of the Study
  • 2.2. Baseline Methodology
  • 2.3. Key Industry Partners
  • 2.4. Major Association and Secondary Sources
  • 2.5. Forecasting Methodology
  • 2.6. Data Triangulation & Validation
  • 2.7. Assumptions and Limitations

3. Executive Summary

  • 3.1. Overview of the Market
  • 3.2. Overview of Key Market Segmentations
  • 3.3. Overview of Key Market Players
  • 3.4. Overview of Key Regions/Countries
  • 3.5. Overview of Market Drivers, Challenges, Trends

4. Voice of Customer

5. Global Personal Services Robotics Market Outlook

  • 5.1. Market Size & Forecast
    • 5.1.1. By Value
  • 5.2. Market Share & Forecast
    • 5.2.1. By Component (Hardware, Software)
    • 5.2.2. By Application (Cleaning Robot, Entertainment & Toy Robot, Education Robot, Handicap Assistance Robot, Companion Robot, Personal Transportation Robot, Security Robot)
    • 5.2.3. By Region
    • 5.2.4. By Company (2025)
  • 5.3. Market Map

6. North America Personal Services Robotics Market Outlook

  • 6.1. Market Size & Forecast
    • 6.1.1. By Value
  • 6.2. Market Share & Forecast
    • 6.2.1. By Component
    • 6.2.2. By Application
    • 6.2.3. By Country
  • 6.3. North America: Country Analysis
    • 6.3.1. United States Personal Services Robotics Market Outlook
      • 6.3.1.1. Market Size & Forecast
        • 6.3.1.1.1. By Value
      • 6.3.1.2. Market Share & Forecast
        • 6.3.1.2.1. By Component
        • 6.3.1.2.2. By Application
    • 6.3.2. Canada Personal Services Robotics Market Outlook
      • 6.3.2.1. Market Size & Forecast
        • 6.3.2.1.1. By Value
      • 6.3.2.2. Market Share & Forecast
        • 6.3.2.2.1. By Component
        • 6.3.2.2.2. By Application
    • 6.3.3. Mexico Personal Services Robotics Market Outlook
      • 6.3.3.1. Market Size & Forecast
        • 6.3.3.1.1. By Value
      • 6.3.3.2. Market Share & Forecast
        • 6.3.3.2.1. By Component
        • 6.3.3.2.2. By Application

7. Europe Personal Services Robotics Market Outlook

  • 7.1. Market Size & Forecast
    • 7.1.1. By Value
  • 7.2. Market Share & Forecast
    • 7.2.1. By Component
    • 7.2.2. By Application
    • 7.2.3. By Country
  • 7.3. Europe: Country Analysis
    • 7.3.1. Germany Personal Services Robotics Market Outlook
      • 7.3.1.1. Market Size & Forecast
        • 7.3.1.1.1. By Value
      • 7.3.1.2. Market Share & Forecast
        • 7.3.1.2.1. By Component
        • 7.3.1.2.2. By Application
    • 7.3.2. France Personal Services Robotics Market Outlook
      • 7.3.2.1. Market Size & Forecast
        • 7.3.2.1.1. By Value
      • 7.3.2.2. Market Share & Forecast
        • 7.3.2.2.1. By Component
        • 7.3.2.2.2. By Application
    • 7.3.3. United Kingdom Personal Services Robotics Market Outlook
      • 7.3.3.1. Market Size & Forecast
        • 7.3.3.1.1. By Value
      • 7.3.3.2. Market Share & Forecast
        • 7.3.3.2.1. By Component
        • 7.3.3.2.2. By Application
    • 7.3.4. Italy Personal Services Robotics Market Outlook
      • 7.3.4.1. Market Size & Forecast
        • 7.3.4.1.1. By Value
      • 7.3.4.2. Market Share & Forecast
        • 7.3.4.2.1. By Component
        • 7.3.4.2.2. By Application
    • 7.3.5. Spain Personal Services Robotics Market Outlook
      • 7.3.5.1. Market Size & Forecast
        • 7.3.5.1.1. By Value
      • 7.3.5.2. Market Share & Forecast
        • 7.3.5.2.1. By Component
        • 7.3.5.2.2. By Application

8. Asia Pacific Personal Services Robotics Market Outlook

  • 8.1. Market Size & Forecast
    • 8.1.1. By Value
  • 8.2. Market Share & Forecast
    • 8.2.1. By Component
    • 8.2.2. By Application
    • 8.2.3. By Country
  • 8.3. Asia Pacific: Country Analysis
    • 8.3.1. China Personal Services Robotics Market Outlook
      • 8.3.1.1. Market Size & Forecast
        • 8.3.1.1.1. By Value
      • 8.3.1.2. Market Share & Forecast
        • 8.3.1.2.1. By Component
        • 8.3.1.2.2. By Application
    • 8.3.2. India Personal Services Robotics Market Outlook
      • 8.3.2.1. Market Size & Forecast
        • 8.3.2.1.1. By Value
      • 8.3.2.2. Market Share & Forecast
        • 8.3.2.2.1. By Component
        • 8.3.2.2.2. By Application
    • 8.3.3. Japan Personal Services Robotics Market Outlook
      • 8.3.3.1. Market Size & Forecast
        • 8.3.3.1.1. By Value
      • 8.3.3.2. Market Share & Forecast
        • 8.3.3.2.1. By Component
        • 8.3.3.2.2. By Application
    • 8.3.4. South Korea Personal Services Robotics Market Outlook
      • 8.3.4.1. Market Size & Forecast
        • 8.3.4.1.1. By Value
      • 8.3.4.2. Market Share & Forecast
        • 8.3.4.2.1. By Component
        • 8.3.4.2.2. By Application
    • 8.3.5. Australia Personal Services Robotics Market Outlook
      • 8.3.5.1. Market Size & Forecast
        • 8.3.5.1.1. By Value
      • 8.3.5.2. Market Share & Forecast
        • 8.3.5.2.1. By Component
        • 8.3.5.2.2. By Application

9. Middle East & Africa Personal Services Robotics Market Outlook

  • 9.1. Market Size & Forecast
    • 9.1.1. By Value
  • 9.2. Market Share & Forecast
    • 9.2.1. By Component
    • 9.2.2. By Application
    • 9.2.3. By Country
  • 9.3. Middle East & Africa: Country Analysis
    • 9.3.1. Saudi Arabia Personal Services Robotics Market Outlook
      • 9.3.1.1. Market Size & Forecast
        • 9.3.1.1.1. By Value
      • 9.3.1.2. Market Share & Forecast
        • 9.3.1.2.1. By Component
        • 9.3.1.2.2. By Application
    • 9.3.2. UAE Personal Services Robotics Market Outlook
      • 9.3.2.1. Market Size & Forecast
        • 9.3.2.1.1. By Value
      • 9.3.2.2. Market Share & Forecast
        • 9.3.2.2.1. By Component
        • 9.3.2.2.2. By Application
    • 9.3.3. South Africa Personal Services Robotics Market Outlook
      • 9.3.3.1. Market Size & Forecast
        • 9.3.3.1.1. By Value
      • 9.3.3.2. Market Share & Forecast
        • 9.3.3.2.1. By Component
        • 9.3.3.2.2. By Application

10. South America Personal Services Robotics Market Outlook

  • 10.1. Market Size & Forecast
    • 10.1.1. By Value
  • 10.2. Market Share & Forecast
    • 10.2.1. By Component
    • 10.2.2. By Application
    • 10.2.3. By Country
  • 10.3. South America: Country Analysis
    • 10.3.1. Brazil Personal Services Robotics Market Outlook
      • 10.3.1.1. Market Size & Forecast
        • 10.3.1.1.1. By Value
      • 10.3.1.2. Market Share & Forecast
        • 10.3.1.2.1. By Component
        • 10.3.1.2.2. By Application
    • 10.3.2. Colombia Personal Services Robotics Market Outlook
      • 10.3.2.1. Market Size & Forecast
        • 10.3.2.1.1. By Value
      • 10.3.2.2. Market Share & Forecast
        • 10.3.2.2.1. By Component
        • 10.3.2.2.2. By Application
    • 10.3.3. Argentina Personal Services Robotics Market Outlook
      • 10.3.3.1. Market Size & Forecast
        • 10.3.3.1.1. By Value
      • 10.3.3.2. Market Share & Forecast
        • 10.3.3.2.1. By Component
        • 10.3.3.2.2. By Application

11. Market Dynamics

  • 11.1. Drivers
  • 11.2. Challenges

12. Market Trends & Developments

  • 12.1. Merger & Acquisition (If Any)
  • 12.2. Product Launches (If Any)
  • 12.3. Recent Developments

13. Global Personal Services Robotics Market: SWOT Analysis

14. Porter's Five Forces Analysis

  • 14.1. Competition in the Industry
  • 14.2. Potential of New Entrants
  • 14.3. Power of Suppliers
  • 14.4. Power of Customers
  • 14.5. Threat of Substitute Products

15. Competitive Landscape

  • 15.1. iRobot Corporation
    • 15.1.1. Business Overview
    • 15.1.2. Products & Services
    • 15.1.3. Recent Developments
    • 15.1.4. Key Personnel
    • 15.1.5. SWOT Analysis
  • 15.2. SoftBank Group Corp.
  • 15.3. Blue Ocean Robotics
  • 15.4. Toyota Ventures, LLC
  • 15.5. Samsung Electronics Co., Ltd.
  • 15.6. Panasonic Corporation
  • 15.7. Hanson Robotics Ltd.
  • 15.8. Ekso Bionics Holdings, Inc.
  • 15.9. Intuitive Surgical Operations, Inc.
  • 15.10. Cyberdyne Inc.

16. Strategic Recommendations

17. About Us & Disclaimer