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市場調查報告書
商品編碼
1951235
語音生物識別市場 - 全球產業規模、佔有率、趨勢、機會及預測(按類型、部署模式、產業垂直領域、應用、地區和競爭格局分類,2021-2031年)Voice Biometrics Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, Segmented By Type, By Deployment Model, By Industry Vertical, By Application, By Region & Competition, 2021-2031F |
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全球語音生物識別市場預計將從 2025 年的 35.8 億美元大幅成長至 2031 年的 86.7 億美元,複合年成長率為 15.88%。
這項透過分析節奏、音調和音色等獨特語音特徵來驗證身份的技術,主要受安全遠端銀行服務和在保持用戶便利性的同時降低詐欺需求的推動。金融機構和通訊業者正積極採用這項技術,以取代傳統的知識為基礎的安全問題,從而簡化身分驗證流程。註冊舞弊審查師協會 (ACFE) 的一項調查也支持了這一趨勢,該調查預測,到 2024 年,40% 的機構會將包括語音特徵在內的生物生物識別納入其防欺詐策略,這標誌著安全防護正朝著使用生理特徵的方向發展。
| 市場概覽 | |
|---|---|
| 預測期 | 2027-2031 |
| 市場規模:2025年 | 35.8億美元 |
| 市場規模:2031年 | 86.7億美元 |
| 複合年成長率:2026-2031年 | 15.88% |
| 成長最快的細分市場 | 說話者驗證 |
| 最大的市場 | 北美洲 |
儘管取得了這些進展,但該行業仍面臨著一項重大挑戰:合成媒體的日益複雜化。生成式人工智慧的興起使得創建逼真的音訊深度造假造成可能,這些偽造內容可以繞過標準的身份驗證方法,從而威脅到人們對這項技術的信任。這種漏洞需要不斷改進活體檢測通訊協定,而這又需要投入高成本,這為高安全領域的市場應用帶來了重大障礙。
金融詐騙和身分盜竊的猖獗是推動全球語音生物識別普及的主要因素。隨著惡意行為者擴大繞過傳統的安全屏障,例如基於知識的答案和靜態密碼,各組織機構正轉向語音特徵,將其作為一種更安全、更防篡改的身份驗證方法。鑑於日益成長的金融風險,這種轉變至關重要。根據美國聯邦貿易委員會 (FTC) 消費者哨兵網路資料輯2024 年 2 月發布的報告,2023 年消費者詐騙損失將超過 100 億美元,凸顯了加強防禦的必要性。語音生物識別利用獨特的生物特徵標記來應對這項挑戰,這些標記比字母數位憑證更難複製,從而有效地加強了網路基地台防禦,防止未授權存取的存取。
同時,市場格局正因對便利、非接觸式身分驗證日益成長的需求而重塑,尤其是在客戶服務領域。現代消費者追求無縫互動,他們拋棄了耗時的安全問題和PIN碼驗證流程,轉而選擇語音驗證,後者可在自然對話中即時確認身分。 Experian於2024年8月發布的《2024年美國身分詐騙報告》顯示,81%的消費者對提供便利準確身分驗證服務的公司表示更信任。即使威脅不斷演變,這種偏好仍在推動投資。 Pindrop於2024年5月發布的《2024年語音智慧與安全報告》指出,過去兩年客服中心詐欺案件增加了60%,凸顯了生物識別的必要性,它既便捷又安全。
全球語音生物識別市場面臨的一項關鍵挑戰是生成式人工智慧的快速發展,這項技術催生了被稱為「深度造假)的高精度合成語音媒體。這項技術進步直接威脅到語音生物識別的核心提案,使其作為獨立身分驗證方法的可靠性受到質疑。隨著這些人工智慧工具能夠更精確地複製語音特徵,並使其更容易被惡意行為者利用,原本考慮採用語音身份驗證的組織機構由於擔心高超的冒名頂替風險而猶豫不決,導致採用延遲和銷售週期延長。
這種漏洞對企業領域的影響尤其顯著。身分定義安全聯盟 (IDSA) 發布的《2025 年報告》顯示,20% 的受訪企業曾遭受利用人工智慧身分的攻擊。人工智慧驅動的詐騙行為日益猖獗,迫使供應商投入大量資源開發先進的活體偵測系統,而非擴展其核心功能;同時,潛在客戶也面臨更高的成本,以確保擁有足夠的防禦機制。因此,對深度造假入侵的擔憂正在造成摩擦,並減緩醫療保健和金融等敏感行業的市場接受度。
為了抵禦生成式人工智慧的威脅,供應商正積極開發能夠區分合成語音和真人語音的活體偵測技術。這項創新至關重要,因為攻擊者擴大利用語音克隆來繞過傳統的安全措施,從而引發了一場區分真人語音和演算法複製語音的技術競賽。 Pindrop 於 2025 年 6 月發布的《語音智慧與安全報告》印證了這一趨勢的迫切性。該報告指出,2024 年深度造假活動將年增 680%,凸顯了市場對強大的防冒用能力以維護語音認證系統完整性的迫切需求。
語音生物識別正日益成為多模態安全框架中的關鍵組成部分,而非獨立解決方案。這種策略整合使得語音認證能夠與行為分析和臉部辨識協同工作,從而增強多因素認證 (MFA) 並解決單模態系統中存在的安全漏洞。這項轉變的驅動力在於詐騙的日益複雜化。根據 Sumsub 於 2025 年 11 月發布的《2025-2026 年身分詐騙報告》,到 2025 年,多階段詐騙攻擊將佔所有身分詐騙案件的 28%,迫使各組織採用整合式多層身分模型,以全面抵禦高階威脅。
The Global Voice Biometrics Market is projected to expand significantly, rising from USD 3.58 Billion in 2025 to USD 8.67 Billion by 2031 at a CAGR of 15.88%. This technology authenticates identity by analyzing distinct vocal traits like cadence, pitch, and tone, and is largely propelled by the need for secure remote banking and fraud reduction that preserves user convenience. Financial institutions and telecommunications providers are actively adopting these systems to replace traditional knowledge-based security questions, thereby streamlining the verification process. This trend is corroborated by the Association of Certified Fraud Examiners, which noted in 2024 that 40% of organizations incorporated physical biometrics, including vocal features, into their anti-fraud strategies, signaling a shift toward physiological markers for robust security.
| Market Overview | |
|---|---|
| Forecast Period | 2027-2031 |
| Market Size 2025 | USD 3.58 Billion |
| Market Size 2031 | USD 8.67 Billion |
| CAGR 2026-2031 | 15.88% |
| Fastest Growing Segment | Speaker Verification |
| Largest Market | North America |
Despite these advancements, the industry confronts a significant obstacle regarding the increasing sophistication of synthetic media. The rise of generative artificial intelligence has facilitated the production of realistic voice deepfakes that can circumvent standard authentication methods, thereby undermining trust in the technology. This vulnerability necessitates continuous, expensive improvements to liveness detection protocols and poses a major barrier that could hinder wider market adoption in high-security sectors.
Market Driver
The rising frequency of financial fraud and identity theft serves as a major catalyst for the global adoption of voice biometrics. As malicious actors increasingly evade traditional security barriers such as knowledge-based answers and static passwords, organizations are turning to vocal characteristics as a more secure, immutable verification method. This transition is vital given the escalating financial damages; the Federal Trade Commission's Consumer Sentinel Network Data Book 2023 reported in February 2024 that consumers lost over $10 billion to fraud in 2023, highlighting the critical need for stronger defenses. Voice biometrics addresses this by utilizing unique biological markers that are far more difficult to duplicate than alphanumeric credentials, effectively hardening access points against unauthorized entry.
Simultaneously, the market is being reshaped by a growing demand for frictionless and contactless authentication, especially within customer service operations. Modern consumers demand seamless interactions and reject the time-consuming processes associated with security questions and PINs, favoring voice authentication that verifies identity instantly during natural conversation. According to the 2024 U.S. Identity and Fraud Report by Experian in August 2024, 81% of consumers express greater trust in businesses that provide easy and accurate identification. This preference drives investment even amidst evolving threats, as Pindrop's 2024 Voice Intelligence and Security Report from May 2024 notes a 60% increase in contact center fraud over the last two years, emphasizing the need for biometrics to provide both convenience and advanced security.
Market Challenge
The principal challenge obstructing the Global Voice Biometrics Market is the swift advancement of generative artificial intelligence, which enables the creation of high-fidelity synthetic voice media known as deepfakes. This technological progression directly threatens the core value proposition of voice biometrics by casting doubt on the reliability of voice prints as a standalone authentication method. As these AI tools become more capable of precisely cloning vocal attributes and more accessible to bad actors, organizations that were previously ready to implement voice verification are now hesitating due to the risks of sophisticated spoofing, resulting in delayed implementations and extended sales cycles.
The ramifications of this vulnerability are substantial within the enterprise sector, as evidenced by the Identity Defined Security Alliance's 2025 report, which found that 20% of surveyed businesses were targeted by attacks using AI-based identities. This prevalence of AI-driven fraud forces vendors to divert significant resources toward developing advanced liveness detection systems rather than expanding core functionalities, while prospective buyers encounter higher costs to ensure adequate defense mechanisms. Consequently, the apprehension surrounding deepfake intrusions creates friction that decelerates broader market adoption in sensitive industries such as healthcare and finance.
Market Trends
To enable defense against generative AI threats, vendors are aggressively creating liveness detection technologies designed to differentiate between synthetic voices and live human speech. This innovation is essential as attackers increasingly utilize cloned audio to circumvent traditional security measures, necessitating a technological arms race to separate organic speech from algorithmic replications. The urgency of this trend is underscored by Pindrop's June 2025 Voice Intelligence + Security Report, which recorded a 680% year-over-year increase in deepfake activity in 2024, highlighting the critical market requirement for robust anti-spoofing capabilities to maintain the integrity of voice verification systems.
Voice biometrics is increasingly being implemented as a crucial component within multimodal security frameworks rather than as a standalone solution. This strategic convergence sees vocal verification operating alongside behavioral analysis or facial recognition to bolster Multi-Factor Authentication (MFA) and address security vulnerabilities found in single-modality systems. This shift is driven by the rising complexity of fraud; according to Sumsub's Identity Fraud Report 2025-2026 released in November 2025, the proportion of multi-step fraud attacks increased to 28% of all identity fraud cases in 2025, compelling organizations to adopt unified, layered identity models for comprehensive protection against sophisticated threats.
Report Scope
In this report, the Global Voice Biometrics Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:
Company Profiles: Detailed analysis of the major companies present in the Global Voice Biometrics Market.
Global Voice Biometrics Market report with the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report: