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市場調查報告書
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1914616

多廠商支援服務市場－全球產業規模、佔有率、趨勢、機會和預測：按服務類型、業務應用、組織規模、最終用戶、地區和競爭格局分類，2021-2031年

Multi-Vendor Support Services Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, Segmented By Service Type, By Business Application, By Organization Size, By End User, By Region & Competition, 2021-2031F
出版日期: | 出版商: TechSci Research | 英文 181 Pages | 商品交期: 2-3個工作天內

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簡介目錄

全球多廠商支援服務市場預計將從2025年的573.9億美元顯著成長至2031年的957.7億美元，複合年成長率達8.91%。在這種服務模式下，單一的第三方服務提供者負責管理和維護由多家原始設備製造商（OEM）提供的各種硬體和軟體資產。企業採用這種整合模式的主要動機在於簡化複雜的IT維，延長傳統基礎設施的運作（超出標準保固期），並透過統一的合約管理實現顯著的成本節約。因此，越來越多的公司開始採用此類服務，以減輕管理多個廠商合約的行政負擔，同時確保其技術堆疊的服務標準統一。

市場概覽
預測期 2027-2031
市場規模：2025年 573.9億美元
市場規模：2031年 957.7億美元
複合年成長率：2026-2031年 8.91%
成長最快的細分市場 小型企業
最大的市場 北美洲

經濟獎勵在推廣應用過程中發揮關鍵作用。正如 CompTIA 在 2024 年的報告所述，約 46% 使用託管服務的組織機構將其年度 IT 成本降低了 25% 以上。然而，儘管存在這些經濟效益，市場仍面臨著許多障礙，例如原始設備製造商 (OEM) 限制對專有韌體和軟體更新的存取。這些限制往往阻礙了第三方供應商提供全面的支持，對於那些要求嚴格遵守原始設備製造商制定的安全性和性能標準的客戶而言，這構成了一大障礙。

市場促進因素

異質IT基礎設施日益複雜，是推動全球多廠商支援服務市場成長的主要動力。隨著企業將人工智慧和高效能運算硬體整合到現有的傳統架構中，維護這些混合環境所面臨的實體和技術挑戰也日益嚴峻。這種高密度部署，加上複雜的冷卻和電力需求，往往難以由企業內部團隊管理，需要專業的第三方技術支援。根據AFCOM發布的《2025年資料中心現況報告》，平均機架密度已達到每機架16kW，凸顯了基礎設施日益複雜，需要高度整合的支援。此外，企業仍在維護大規模的傳統環境來管理這種多樣性。根據Service Express發布的《2025年資料中心與基礎架構報告》，45%的基礎設施位於企業內部資料中心，凸顯了在混合環境中進行整合式多廠商管理的必要性。

同時，隨著企業在IT成本不斷上漲的背景下更加重視財務責任，與OEM維護和支援相關的不斷成長的費用正在加速向獨立支援模式的轉變。對投資回報率的日益關注迫使IT領導者尋求成本效益更高的替代方案，以取代昂貴的製造商保固和保固期結束後的合約。這種財務上的迫切需求正在改變支援策略，並推動市場轉向能夠以具有競爭力的價格提供靈活服務等級協定（SLA）的第三方維護提供者。 Flexera於2025年3月發布的《2025年雲端狀態報告》也印證了降低營運成本的這種趨勢，該報告發現，87%的受訪者將成本效益視為評估基礎設施進展的關鍵指標，這從根本上支持了對多供應商服務的需求。

市場挑戰

全球多廠商支援服務市場的一大障礙是原始設備製造商 (OEM) 對其專有韌體和軟體更新的存取權限。這種排他性策略阻礙了第三方供應商實施必要的安全性修補程式和效能升級，使託管基礎設施面臨潛在威脅。因此，企業往往被迫維持昂貴的 OEM 契約，以確保其關鍵資產能夠獲得這些至關重要的數位防禦措施，從而限制了其他多廠商解決方案的市場規模潛力。

近期一項關於基礎設施維護不當風險的產業調查結果凸顯了這些限制所帶來的營運風險。 ISACA 2024年的數據顯示，38%的組織機構面臨網路攻擊風險上升的局面，而未打補丁的系統是導致安全漏洞的主要來源。延遲更新與安全事件增加之間的明顯關聯促使決策者選擇直接尋求製造商支持，而非僅僅追求成本節約。因此，只要第三方供應商無法存取韌體系統，他們的市場佔有率將主要局限於安全合規性要求較低的非關鍵或已停產硬體。

市場趨勢

自動化和人工智慧驅動的預測性維護的融合正在從根本上改變多廠商支援領域的服務交付模式。透過將人工智慧融入診斷工具，服務供應商正在加速從被動的故障修復策略轉向主動解決方案策略的轉變。正如思科在2024年5月發布的《2024年全球網路趨勢報告》中所指出的，60%的IT領導者計劃在其網路的所有領域實施人工智慧驅動的預測性自動化，以提高營運效率。

同時，循環經濟原則和永續性理念正在重塑市場需求。隨著企業將IT生命週期策略與公司環境、社會和管治（ESG）目標相契合，多廠商支援服務供應商正利用這一趨勢來延長功能性傳統設備的使用壽命，從而有效延緩與主導的快速硬體更新周期相關的電子廢棄物的產生。這項策略使企業能夠將硬體壽命與製造商保固期脫鉤，在最佳化資產效用的同時，積極支持循環經濟目標的實現。綠色營運的動力如此強勁，以至於根據IBM於2024年11月發布的《2024年永續發展準備報告》，88%的受訪企業領導者計劃在未來一年內增加IT投資，特別是用於永續發展舉措的投資。

目錄

第1章概述

第2章調查方法

第3章執行摘要

第4章：客戶評價

第5章 全球多廠商支援服務市場展望

  • 市場規模及預測
    • 按金額
  • 市佔率及預測
    • 依服務類型（硬體支援服務、軟體支援服務）
    • 按業務應用領域（財務和會計、人力資源、供應鏈、IT營運、銷售和行銷等）
    • 依公司規模（中小企業、大型企業）
    • 按最終用戶分類（銀行、金融服務和保險 (BFSI)、IT 和電信、醫療保健、能源和電力、工業製造、其他）
    • 按地區
    • 按公司（2025 年）
  • 市場地圖

6. 北美多廠商支援服務市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 北美洲：國家分析
    • 美國
    • 加拿大
    • 墨西哥

7. 歐洲多廠商支援服務市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 歐洲：國家分析
    • 德國
    • 法國
    • 英國
    • 義大利
    • 西班牙

8. 亞太地區多廠商支援服務市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 亞太地區：國家分析
    • 中國
    • 印度
    • 日本
    • 韓國
    • 澳洲

9. 中東和非洲多廠商支援服務市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 中東和非洲：國家分析
    • 沙烏地阿拉伯
    • 阿拉伯聯合大公國
    • 南非

10. 南美多廠商支援服務市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 南美洲：國家分析
    • 巴西
    • 哥倫比亞
    • 阿根廷

第11章 市場動態

  • 促進要素
  • 任務

第12章 市場趨勢與發展

  • 併購
  • 產品發布
  • 最新進展

第13章 全球多廠商支援服務市場：SWOT分析

第14章：波特五力分析

  • 產業競爭
  • 新進入者的可能性
  • 供應商電力
  • 顧客權力
  • 替代品的威脅

第15章 競爭格局

  • IBM Corporation
  • Oracle Corporation
  • Microsoft Corporation
  • Clear Technologies, Inc.
  • Dell Technologies Inc
  • Evernex Group SAS
  • Hewlett Packard Enterprise Co
  • Quantum Corp
  • Blue Sky Group Ltd
  • Softcat plc

第16章 策略建議

第17章：關於研究公司及免責聲明

簡介目錄
Product Code: 3279

The Global Multi-Vendor Support Services Market is projected to expand significantly, rising from USD 57.39 Billion in 2025 to USD 95.77 Billion by 2031, reflecting a Compound Annual Growth Rate (CAGR) of 8.91%. This service model involves a single third-party provider managing and maintaining a diverse array of hardware and software assets originating from various original equipment manufacturers (OEMs). The primary motivation for adopting this consolidated approach lies in the enterprise need to simplify complex IT operations, prolong the operational life of legacy infrastructure beyond standard warranty terms, and secure notable cost savings through unified contract management. Consequently, corporations are increasingly leveraging these services to reduce the administrative strain of navigating multiple vendor agreements while ensuring uniform service standards across their technology stacks.

Market Overview
Forecast Period2027-2031
Market Size 2025USD 57.39 Billion
Market Size 2031USD 95.77 Billion
CAGR 2026-20318.91%
Fastest Growing SegmentSmall & Medium-Sized Enterprises
Largest MarketNorth America

Financial incentives play a crucial role in this adoption, as highlighted by CompTIA in 2024, which reported that nearly 46 percent of organizations using managed services cut their annual IT costs by 25 percent or more. However, despite these economic benefits, the market faces a substantial obstacle in the form of restrictions imposed by OEMs regarding access to proprietary firmware and software updates. These limitations frequently hinder third-party providers from offering comprehensive support, creating significant hurdles for clients who demand strict adherence to the security and performance standards established by the original manufacturers.

Market Driver

The escalating complexity of heterogeneous IT infrastructures acts as a major catalyst for the growth of the Global Multi-Vendor Support Services Market. As businesses incorporate artificial intelligence and high-performance computing hardware into existing legacy frameworks, the physical and technical challenges of maintaining these mixed environments have intensified. This increase in density requires specialized third-party expertise to handle intricate cooling and power demands that internal teams often find difficult to manage. According to the '2025 State of the Data Center Report' by AFCOM, average rack density has risen to 16 kW per rack, underscoring a leap in infrastructure sophistication that necessitates advanced, unified support. Furthermore, organizations continue to maintain substantial legacy footprints to manage this diversity; the '2025 Data Center & Infrastructure Report' by Service Express notes that 45 percent of infrastructure resides in on-premises data centers, reinforcing the need for consolidated multi-vendor management in hybrid environments.

Simultaneously, the rising expenses associated with OEM maintenance and support are accelerating the transition toward independent support models, as enterprises emphasize fiscal responsibility amid increasing IT costs. With growing scrutiny on return on investment, IT leaders are driven to find cost-efficient alternatives to costly manufacturer warranties and post-warranty agreements. This financial imperative is transforming support strategies, pushing the market toward third-party maintenance providers capable of delivering flexible Service Level Agreements (SLAs) at lower prices. Highlighting this focus on operational savings, the '2025 State of the Cloud Report' by Flexera in March 2025 revealed that 87 percent of respondents identify cost efficiency as the primary metric for evaluating infrastructure progress, which fundamentally supports the demand for multi-vendor services.

Market Challenge

A critical impediment to the Global Multi-Vendor Support Services Market is the restriction placed by original equipment manufacturers on accessing proprietary firmware and software updates. This exclusionary tactic effectively prevents third-party providers from implementing necessary security patches and performance upgrades, thereby exposing managed infrastructure to potential threats. As a result, enterprises are often forced to maintain expensive OEM contracts for their mission-critical assets to guarantee access to these essential digital defenses, which limits the potential scope of the market for multi-vendor alternatives.

The operational risks linked to these limitations are underscored by recent industry findings regarding the dangers of neglected infrastructure. Data from ISACA in 2024 indicates that 38 percent of organizations saw a rise in cyber-attacks, with unpatched systems serving as a major vulnerability for breaches. This clear link between delayed updates and increased security incidents compels decision-makers to favor direct manufacturer support over the cost savings of consolidation. Consequently, as long as third-party providers are denied access to the firmware ecosystem, their market share remains largely restricted to non-critical or end-of-life hardware where security compliance is less rigorous.

Market Trends

The integration of automation and AI-driven predictive maintenance is fundamentally transforming service delivery within the multi-vendor support sector. Providers are increasingly incorporating artificial intelligence into their diagnostic tools to shift from reactive break-fix approaches to preemptive resolution strategies. By processing vast amounts of telemetry data from various hardware assets, these systems can detect impending failures before they interrupt operations, drastically minimizing downtime for critical infrastructure. This technological evolution is fast becoming a standard requirement for enterprises aiming to modernize network management; as noted in Cisco's '2024 Global Networking Trends Report' from May 2024, 60 percent of IT leaders intend to deploy AI-enabled predictive automation across all domains to streamline network operations.

Concurrently, the incorporation of circular economy principles and sustainability is reshaping market demand as organizations align their IT lifecycle strategies with corporate environmental, social, and governance (ESG) goals. Multi-vendor support providers are leveraging this trend by facilitating the prolonged use of functional legacy equipment, effectively postponing the e-waste generation linked to premature hardware refresh cycles driven by OEMs. This strategy enables enterprises to separate hardware longevity from manufacturer warranty schedules, actively supporting circular economy objectives while optimizing asset utility. The drive for environmentally conscious operations is substantial; according to IBM's 'State of Sustainability Readiness Report 2024' from November 2024, 88 percent of surveyed business leaders intend to boost their IT investment specifically for sustainability initiatives over the coming year.

Key Market Players

  • IBM Corporation
  • Oracle Corporation
  • Microsoft Corporation
  • Clear Technologies, Inc.
  • Dell Technologies Inc
  • Evernex Group SAS
  • Hewlett Packard Enterprise Co
  • Quantum Corp
  • Blue Sky Group Ltd
  • Softcat plc

Report Scope

In this report, the Global Multi-Vendor Support Services Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

Multi-Vendor Support Services Market, By Service Type

  • Hardware Support Services
  • Software Support Services

Multi-Vendor Support Services Market, By Business Application

  • Financial & Accounting
  • Human Resource
  • Supply Chain
  • IT Operations
  • Sales & Marketing
  • Others

Multi-Vendor Support Services Market, By Organization Size

  • Small & Medium-Sized Enterprises
  • Large Enterprises

Multi-Vendor Support Services Market, By End User

  • Banking
  • Financial Services & Insurance (BFSI)
  • IT & Telecommunication
  • Healthcare
  • Energy & Power
  • Industrial Manufacturing
  • Others

Multi-Vendor Support Services Market, By Region

  • North America
    • United States
    • Canada
    • Mexico
  • Europe
    • France
    • United Kingdom
    • Italy
    • Germany
    • Spain
  • Asia Pacific
    • China
    • India
    • Japan
    • Australia
    • South Korea
  • South America
    • Brazil
    • Argentina
    • Colombia
  • Middle East & Africa
    • South Africa
    • Saudi Arabia
    • UAE

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in the Global Multi-Vendor Support Services Market.

Available Customizations:

Global Multi-Vendor Support Services Market report with the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report:

Company Information

  • Detailed analysis and profiling of additional market players (up to five).

Table of Contents

1. Product Overview

  • 1.1. Market Definition
  • 1.2. Scope of the Market
    • 1.2.1. Markets Covered
    • 1.2.2. Years Considered for Study
    • 1.2.3. Key Market Segmentations

2. Research Methodology

  • 2.1. Objective of the Study
  • 2.2. Baseline Methodology
  • 2.3. Key Industry Partners
  • 2.4. Major Association and Secondary Sources
  • 2.5. Forecasting Methodology
  • 2.6. Data Triangulation & Validation
  • 2.7. Assumptions and Limitations

3. Executive Summary

  • 3.1. Overview of the Market
  • 3.2. Overview of Key Market Segmentations
  • 3.3. Overview of Key Market Players
  • 3.4. Overview of Key Regions/Countries
  • 3.5. Overview of Market Drivers, Challenges, Trends

4. Voice of Customer

5. Global Multi-Vendor Support Services Market Outlook

  • 5.1. Market Size & Forecast
    • 5.1.1. By Value
  • 5.2. Market Share & Forecast
    • 5.2.1. By Service Type (Hardware Support Services, Software Support Services)
    • 5.2.2. By Business Application (Financial & Accounting, Human Resource, Supply Chain, IT Operations, Sales & Marketing, Others)
    • 5.2.3. By Organization Size (Small & Medium-Sized Enterprises, Large Enterprises)
    • 5.2.4. By End User (Banking, Financial Services & Insurance (BFSI), IT & Telecommunication, Healthcare, Energy & Power, Industrial Manufacturing, Others)
    • 5.2.5. By Region
    • 5.2.6. By Company (2025)
  • 5.3. Market Map

6. North America Multi-Vendor Support Services Market Outlook

  • 6.1. Market Size & Forecast
    • 6.1.1. By Value
  • 6.2. Market Share & Forecast
    • 6.2.1. By Service Type
    • 6.2.2. By Business Application
    • 6.2.3. By Organization Size
    • 6.2.4. By End User
    • 6.2.5. By Country
  • 6.3. North America: Country Analysis
    • 6.3.1. United States Multi-Vendor Support Services Market Outlook
      • 6.3.1.1. Market Size & Forecast
        • 6.3.1.1.1. By Value
      • 6.3.1.2. Market Share & Forecast
        • 6.3.1.2.1. By Service Type
        • 6.3.1.2.2. By Business Application
        • 6.3.1.2.3. By Organization Size
        • 6.3.1.2.4. By End User
    • 6.3.2. Canada Multi-Vendor Support Services Market Outlook
      • 6.3.2.1. Market Size & Forecast
        • 6.3.2.1.1. By Value
      • 6.3.2.2. Market Share & Forecast
        • 6.3.2.2.1. By Service Type
        • 6.3.2.2.2. By Business Application
        • 6.3.2.2.3. By Organization Size
        • 6.3.2.2.4. By End User
    • 6.3.3. Mexico Multi-Vendor Support Services Market Outlook
      • 6.3.3.1. Market Size & Forecast
        • 6.3.3.1.1. By Value
      • 6.3.3.2. Market Share & Forecast
        • 6.3.3.2.1. By Service Type
        • 6.3.3.2.2. By Business Application
        • 6.3.3.2.3. By Organization Size
        • 6.3.3.2.4. By End User

7. Europe Multi-Vendor Support Services Market Outlook

  • 7.1. Market Size & Forecast
    • 7.1.1. By Value
  • 7.2. Market Share & Forecast
    • 7.2.1. By Service Type
    • 7.2.2. By Business Application
    • 7.2.3. By Organization Size
    • 7.2.4. By End User
    • 7.2.5. By Country
  • 7.3. Europe: Country Analysis
    • 7.3.1. Germany Multi-Vendor Support Services Market Outlook
      • 7.3.1.1. Market Size & Forecast
        • 7.3.1.1.1. By Value
      • 7.3.1.2. Market Share & Forecast
        • 7.3.1.2.1. By Service Type
        • 7.3.1.2.2. By Business Application
        • 7.3.1.2.3. By Organization Size
        • 7.3.1.2.4. By End User
    • 7.3.2. France Multi-Vendor Support Services Market Outlook
      • 7.3.2.1. Market Size & Forecast
        • 7.3.2.1.1. By Value
      • 7.3.2.2. Market Share & Forecast
        • 7.3.2.2.1. By Service Type
        • 7.3.2.2.2. By Business Application
        • 7.3.2.2.3. By Organization Size
        • 7.3.2.2.4. By End User
    • 7.3.3. United Kingdom Multi-Vendor Support Services Market Outlook
      • 7.3.3.1. Market Size & Forecast
        • 7.3.3.1.1. By Value
      • 7.3.3.2. Market Share & Forecast
        • 7.3.3.2.1. By Service Type
        • 7.3.3.2.2. By Business Application
        • 7.3.3.2.3. By Organization Size
        • 7.3.3.2.4. By End User
    • 7.3.4. Italy Multi-Vendor Support Services Market Outlook
      • 7.3.4.1. Market Size & Forecast
        • 7.3.4.1.1. By Value
      • 7.3.4.2. Market Share & Forecast
        • 7.3.4.2.1. By Service Type
        • 7.3.4.2.2. By Business Application
        • 7.3.4.2.3. By Organization Size
        • 7.3.4.2.4. By End User
    • 7.3.5. Spain Multi-Vendor Support Services Market Outlook
      • 7.3.5.1. Market Size & Forecast
        • 7.3.5.1.1. By Value
      • 7.3.5.2. Market Share & Forecast
        • 7.3.5.2.1. By Service Type
        • 7.3.5.2.2. By Business Application
        • 7.3.5.2.3. By Organization Size
        • 7.3.5.2.4. By End User

8. Asia Pacific Multi-Vendor Support Services Market Outlook

  • 8.1. Market Size & Forecast
    • 8.1.1. By Value
  • 8.2. Market Share & Forecast
    • 8.2.1. By Service Type
    • 8.2.2. By Business Application
    • 8.2.3. By Organization Size
    • 8.2.4. By End User
    • 8.2.5. By Country
  • 8.3. Asia Pacific: Country Analysis
    • 8.3.1. China Multi-Vendor Support Services Market Outlook
      • 8.3.1.1. Market Size & Forecast
        • 8.3.1.1.1. By Value
      • 8.3.1.2. Market Share & Forecast
        • 8.3.1.2.1. By Service Type
        • 8.3.1.2.2. By Business Application
        • 8.3.1.2.3. By Organization Size
        • 8.3.1.2.4. By End User
    • 8.3.2. India Multi-Vendor Support Services Market Outlook
      • 8.3.2.1. Market Size & Forecast
        • 8.3.2.1.1. By Value
      • 8.3.2.2. Market Share & Forecast
        • 8.3.2.2.1. By Service Type
        • 8.3.2.2.2. By Business Application
        • 8.3.2.2.3. By Organization Size
        • 8.3.2.2.4. By End User
    • 8.3.3. Japan Multi-Vendor Support Services Market Outlook
      • 8.3.3.1. Market Size & Forecast
        • 8.3.3.1.1. By Value
      • 8.3.3.2. Market Share & Forecast
        • 8.3.3.2.1. By Service Type
        • 8.3.3.2.2. By Business Application
        • 8.3.3.2.3. By Organization Size
        • 8.3.3.2.4. By End User
    • 8.3.4. South Korea Multi-Vendor Support Services Market Outlook
      • 8.3.4.1. Market Size & Forecast
        • 8.3.4.1.1. By Value
      • 8.3.4.2. Market Share & Forecast
        • 8.3.4.2.1. By Service Type
        • 8.3.4.2.2. By Business Application
        • 8.3.4.2.3. By Organization Size
        • 8.3.4.2.4. By End User
    • 8.3.5. Australia Multi-Vendor Support Services Market Outlook
      • 8.3.5.1. Market Size & Forecast
        • 8.3.5.1.1. By Value
      • 8.3.5.2. Market Share & Forecast
        • 8.3.5.2.1. By Service Type
        • 8.3.5.2.2. By Business Application
        • 8.3.5.2.3. By Organization Size
        • 8.3.5.2.4. By End User

9. Middle East & Africa Multi-Vendor Support Services Market Outlook

  • 9.1. Market Size & Forecast
    • 9.1.1. By Value
  • 9.2. Market Share & Forecast
    • 9.2.1. By Service Type
    • 9.2.2. By Business Application
    • 9.2.3. By Organization Size
    • 9.2.4. By End User
    • 9.2.5. By Country
  • 9.3. Middle East & Africa: Country Analysis
    • 9.3.1. Saudi Arabia Multi-Vendor Support Services Market Outlook
      • 9.3.1.1. Market Size & Forecast
        • 9.3.1.1.1. By Value
      • 9.3.1.2. Market Share & Forecast
        • 9.3.1.2.1. By Service Type
        • 9.3.1.2.2. By Business Application
        • 9.3.1.2.3. By Organization Size
        • 9.3.1.2.4. By End User
    • 9.3.2. UAE Multi-Vendor Support Services Market Outlook
      • 9.3.2.1. Market Size & Forecast
        • 9.3.2.1.1. By Value
      • 9.3.2.2. Market Share & Forecast
        • 9.3.2.2.1. By Service Type
        • 9.3.2.2.2. By Business Application
        • 9.3.2.2.3. By Organization Size
        • 9.3.2.2.4. By End User
    • 9.3.3. South Africa Multi-Vendor Support Services Market Outlook
      • 9.3.3.1. Market Size & Forecast
        • 9.3.3.1.1. By Value
      • 9.3.3.2. Market Share & Forecast
        • 9.3.3.2.1. By Service Type
        • 9.3.3.2.2. By Business Application
        • 9.3.3.2.3. By Organization Size
        • 9.3.3.2.4. By End User

10. South America Multi-Vendor Support Services Market Outlook

  • 10.1. Market Size & Forecast
    • 10.1.1. By Value
  • 10.2. Market Share & Forecast
    • 10.2.1. By Service Type
    • 10.2.2. By Business Application
    • 10.2.3. By Organization Size
    • 10.2.4. By End User
    • 10.2.5. By Country
  • 10.3. South America: Country Analysis
    • 10.3.1. Brazil Multi-Vendor Support Services Market Outlook
      • 10.3.1.1. Market Size & Forecast
        • 10.3.1.1.1. By Value
      • 10.3.1.2. Market Share & Forecast
        • 10.3.1.2.1. By Service Type
        • 10.3.1.2.2. By Business Application
        • 10.3.1.2.3. By Organization Size
        • 10.3.1.2.4. By End User
    • 10.3.2. Colombia Multi-Vendor Support Services Market Outlook
      • 10.3.2.1. Market Size & Forecast
        • 10.3.2.1.1. By Value
      • 10.3.2.2. Market Share & Forecast
        • 10.3.2.2.1. By Service Type
        • 10.3.2.2.2. By Business Application
        • 10.3.2.2.3. By Organization Size
        • 10.3.2.2.4. By End User
    • 10.3.3. Argentina Multi-Vendor Support Services Market Outlook
      • 10.3.3.1. Market Size & Forecast
        • 10.3.3.1.1. By Value
      • 10.3.3.2. Market Share & Forecast
        • 10.3.3.2.1. By Service Type
        • 10.3.3.2.2. By Business Application
        • 10.3.3.2.3. By Organization Size
        • 10.3.3.2.4. By End User

11. Market Dynamics

  • 11.1. Drivers
  • 11.2. Challenges

12. Market Trends & Developments

  • 12.1. Merger & Acquisition (If Any)
  • 12.2. Product Launches (If Any)
  • 12.3. Recent Developments

13. Global Multi-Vendor Support Services Market: SWOT Analysis

14. Porter's Five Forces Analysis

  • 14.1. Competition in the Industry
  • 14.2. Potential of New Entrants
  • 14.3. Power of Suppliers
  • 14.4. Power of Customers
  • 14.5. Threat of Substitute Products

15. Competitive Landscape

  • 15.1. IBM Corporation
    • 15.1.1. Business Overview
    • 15.1.2. Products & Services
    • 15.1.3. Recent Developments
    • 15.1.4. Key Personnel
    • 15.1.5. SWOT Analysis
  • 15.2. Oracle Corporation
  • 15.3. Microsoft Corporation
  • 15.4. Clear Technologies, Inc.
  • 15.5. Dell Technologies Inc
  • 15.6. Evernex Group SAS
  • 15.7. Hewlett Packard Enterprise Co
  • 15.8. Quantum Corp
  • 15.9. Blue Sky Group Ltd
  • 15.10. Softcat plc

16. Strategic Recommendations

17. About Us & Disclaimer