電信營運管理市場 - 全球產業規模、佔有率、趨勢、機會和預測，按解決方案類型、服務類型、垂直產業、地區和競爭細分，2020-2030 年預測

2024 年全球電信營運管理市場價值為 137.3 億美元，預計到 2030 年將達到 226.6 億美元，複合年成長率為 8.71%。全球電信營運管理市場是指電信業中專注於管理、簡化和最佳化電信服務供應商日常營運活動的部門。

這包括網路營運、客戶服務、計費、收入保障和業務流程自動化的管理。電信營運管理可協助服務供應商確保網路效能不間斷，管理複雜的基礎設施，並提供無縫的客戶體驗。隨著電信網路的不斷發展和數據驅動服務需求的不斷成長，高效的營運管理已成為維持獲利能力和競爭優勢的關鍵。

隨著5G的推出、物聯網設備的普及以及對雲端服務的日益依賴等技術進步，電信網路將快速擴張，預計市場將大幅成長。這些發展增加了電信基礎設施的複雜性，促使服務供應商採用提供自動化、預測分析和即時監控功能的先進營運管理解決方案。此外，客戶對高品質、不間斷服務的期望日益成長，也促使電信業者投資先進的營運管理平台，以提升網路效能和客戶滿意度。

電信公司在降低營運成本的同時保持服務品質的壓力日益增大，這推動了對整合營運管理系統的需求。這些解決方案可協助電信業者簡化工作流程、實現日常流程自動化、最佳化資源配置並確保合規性。新興市場，尤其是亞太和拉丁美洲市場，由於數位轉型的快速推進、行動普及率的不斷提高以及電信基礎設施投資的不斷增加，帶來了巨大的成長機會。隨著全球互聯互通的不斷擴展和網路的日益複雜，對強大的電信營運管理解決方案的需求也將持續成長，這將為未來幾年市場持續成長奠定基礎。

關鍵市場促進因素

對先進網路效能和服務品質管理的需求不斷成長

主要市場挑戰

管理多供應商和多技術環境的複雜性

主要市場趨勢

人工智慧與機器學習在電信營運管理的融合

目錄

第 1 章：產品概述

第2章：研究方法

第3章：執行摘要

第4章：顧客之聲

第5章：全球電信營運管理市場展望

• 市場規模和預測
  • 按價值
• 市場佔有率和預測
  • 依解決方案類型（網路管理、服務管理、安全管理、雲端管理、其他）
  • 依服務類型（託管服務、專業服務、其他）
  • 按垂直產業（電信、IT 和 ITES、BFSI、醫療保健、製造、零售、政府和公共部門、其他）
  • 按地區（北美、歐洲、南美、中東和非洲、亞太地區）
• 按公司分類（2024）
• 市場地圖

第6章：北美電信營運管理市場展望

• 市場規模和預測
• 市場佔有率和預測
• 北美：國家分析
  • 美國
  • 加拿大
  • 墨西哥

第7章：歐洲電信營運管理市場展望

• 市場規模和預測
• 市場佔有率和預測
• 歐洲：國家分析
  • 德國
  • 法國
  • 英國
  • 義大利
  • 西班牙

第8章：亞太電信營運管理市場展望

• 市場規模和預測
• 市場佔有率和預測
• 亞太地區：國家分析
  • 中國
  • 印度
  • 日本
  • 韓國
  • 澳洲

第9章：中東和非洲電信營運管理市場展望

• 市場規模和預測
• 市場佔有率和預測
• 中東和非洲：國家分析
  • 沙烏地阿拉伯
  • 阿拉伯聯合大公國
  • 南非

第10章：南美電信營運管理市場展望

• 市場規模和預測
• 市場佔有率和預測
• 南美洲：國家分析
  • 巴西
  • 哥倫比亞
  • 阿根廷

第 11 章：市場動態

• 驅動程式
• 挑戰

第 12 章：市場趨勢與發展

• 合併與收購（如有）
• 產品發布（如有）
• 最新動態

第13章：公司簡介

• IBM Corporation
• Cisco Systems, Inc.
• Huawei Technologies Co., Ltd.
• Oracle Corporation
• Nokia Corporation
• Amdocs Limited
• Accenture plc
• NEC Corporation

第 14 章：策略建議

第15章調查會社について,免責事項

Global Telecom Operations Management Market was valued at USD 13.73 Billion in 2024 and is expected to reach USD 22.66 Billion by 2030 with a CAGR of 8.71% through 2030. The Global Telecom Operations Management Market refers to the segment of the telecommunications industry focused on managing, streamlining, and optimizing the daily operational activities of telecom service providers.

This includes the management of network operations, customer services, billing, revenue assurance, and business process automation. Telecom operations management helps service providers ensure uninterrupted network performance, manage complex infrastructures, and offer seamless customer experiences. With the continuous evolution of telecom networks and increasing demand for data-driven services, efficient operations management has become critical for sustaining profitability and competitive advantage.

The market is expected to rise significantly due to the rapid expansion of telecom networks driven by technological advancements such as the rollout of 5G, the proliferation of Internet of Things devices, and the increasing reliance on cloud-based services. These developments have increased the complexity of telecom infrastructures, pushing service providers to adopt advanced operations management solutions that offer automation, predictive analytics, and real-time monitoring. Additionally, growing customer expectations for high-quality, uninterrupted services are compelling telecom operators to invest in sophisticated operations management platforms that enhance network performance and customer satisfaction.

The increasing pressure on telecom companies to reduce operational costs while maintaining service quality is driving demand for integrated operations management systems. These solutions help telecom providers streamline workflows, automate routine processes, optimize resource allocation, and ensure regulatory compliance. Emerging markets, particularly in Asia Pacific and Latin America, present significant growth opportunities due to rapid digital transformation, rising mobile penetration, and increased investments in telecom infrastructure. As global connectivity continues to expand and networks become more complex, the demand for robust telecom operations management solutions is set to rise, positioning the market for sustained growth in the coming years.

Key Market Drivers

Growing Demand for Advanced Network Performance and Service Quality Management

The expanding complexity of telecommunication networks worldwide has fueled a critical need for advanced network performance and service quality management solutions. Telecom service providers are under constant pressure to deliver seamless connectivity, uninterrupted service, and high-speed data transfer, especially in the era of fifth-generation wireless technology and the exponential growth of connected devices. Managing network efficiency and minimizing disruptions require robust telecom operations management systems that offer real-time monitoring, predictive analytics, automated fault resolution, and dynamic network optimization. These solutions ensure that telecom operators can proactively manage service delivery, anticipate issues before they affect customers, and maintain superior service quality in increasingly competitive markets.

With the rise of multi-service networks supporting everything from mobile broadband to enterprise-grade solutions, telecom providers require integrated operational platforms to manage diverse infrastructure within a unified control system. The transition toward intelligent network operation centers powered by artificial intelligence and machine learning further amplifies this need. These technologies help detect anomalies, predict outages, and streamline maintenance activities, ultimately improving customer satisfaction and operational efficiency. Emerging markets are also embracing these solutions to support their growing digital infrastructure, reflecting a global shift toward smarter network management. In 2024, global mobile data traffic surpassed 130 exabytes per month, marking a 25% annual increase, fueled by streaming services, IoT devices, and cloud applications. This surge highlights the critical necessity for efficient telecom operations management to ensure consistent network performance and service quality under escalating data demands.

Key Market Challenges

Complexity of Managing Multi-Vendor and Multi-Technology Environments

The global telecommunications landscape is marked by a highly diversified ecosystem of vendors, technologies, and service platforms. Telecom operators often source network components, software systems, and operational tools from multiple vendors, each with distinct standards, protocols, and integration requirements. This results in fragmented operational environments that are difficult to harmonize under a unified telecom operations management framework. Managing interoperability across these diverse systems becomes a significant operational challenge, particularly as new technologies such as fifth-generation wireless technology, cloud computing, and Internet of Things solutions are layered onto existing legacy infrastructures. The lack of standardized integration protocols further complicates efforts to streamline network monitoring, fault management, and performance optimization, making the operational landscape both costly and technically cumbersome.

The continuous evolution of telecommunications technologies demands that operations management systems remain flexible and scalable to accommodate new innovations without disrupting existing services. Integrating emerging technologies-such as software-defined networking, virtualized network functions, and edge computing-into legacy operational environments increases the complexity of network orchestration and control. Telecom operators often face delays in deployment and higher operational costs due to the need for custom integration, extensive testing, and ongoing system maintenance. This challenge is particularly acute for multinational operators managing networks across different regulatory jurisdictions, technological ecosystems, and vendor landscapes. Overcoming this fragmentation requires significant investment in adaptable operations management platforms, yet such investments are often constrained by budgetary pressures and the risk of vendor lock-in, further inhibiting seamless operational management and service delivery.

Key Market Trends

Integration of Artificial Intelligence and Machine Learning in Telecom Operations Management

Artificial intelligence and machine learning are reshaping telecom operations management by enabling intelligent automation, predictive maintenance, and advanced analytics. Telecom operators are increasingly integrating these technologies into their operations management platforms to enhance real-time decision-making, optimize network performance, and reduce human intervention in routine tasks. Artificial intelligence-driven analytics help operators identify patterns in vast datasets, predict potential network failures, and recommend proactive measures to prevent service disruptions. This shift toward intelligent automation significantly improves operational efficiency, accelerates problem resolution, and enhances the overall quality of service delivered to end-users.

Machine learning algorithms are enabling dynamic network optimization by continuously analyzing network traffic, user behavior, and performance metrics. This allows telecom operators to automatically adjust configurations, allocate resources effectively, and fine-tune service delivery in real time. The integration of artificial intelligence and machine learning not only reduces operational costs but also empowers telecom providers to offer personalized services and maintain a competitive edge in the market. As artificial intelligence technologies mature, their role within telecom operations management is expected to become even more critical, driving a fundamental shift in how telecom networks are monitored, maintained, and optimized.

Key Market Players

• IBM Corporation
• Cisco Systems, Inc.
• Huawei Technologies Co., Ltd.
• Oracle Corporation
• Nokia Corporation
• Amdocs Limited
• Accenture plc
• NEC Corporation

Report Scope:

In this report, the Global Telecom Operations Management Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

Telecom Operations Management Market, By Solution Type:

• Network Management
• Service Management
• Security Management
• Cloud Management
• Others

Telecom Operations Management Market, By Service Type:

• Managed Services
• Professional Services
• Others

Telecom Operations Management Market, By Vertical:

• Telecommunications
• IT & ITES
• BFSI
• Healthcare
• Manufacturing
• Retail
• Government & Public Sector
• Others

Telecom Operations Management Market, By Region:

• North America
  • United States
  • Canada
  • Mexico
• Europe
  • Germany
  • France
  • United Kingdom
  • Italy
  • Spain
• Asia Pacific
  • China
  • India
  • Japan
  • South Korea
  • Australia
• Middle East & Africa
  • Saudi Arabia
  • UAE
  • South Africa
• South America
  • Brazil
  • Colombia
  • Argentina

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in the Global Telecom Operations Management Market.

Available Customizations:

Global Telecom Operations Management Market report with the given market data, Tech Sci Research offers customizations according to a company's specific needs. The following customization options are available for the report:

Company Information

• Detailed analysis and profiling of additional market players (up to five).

Table of Contents

1. Product Overview

• 1.1. Market Definition
• 1.2. Scope of the Market
  • 1.2.1. Markets Covered
  • 1.2.2. Years Considered for Study
  • 1.2.3. Key Market Segmentations

2. Research Methodology

• 2.1. Objective of the Study
• 2.2. Baseline Methodology
• 2.3. Key Industry Partners
• 2.4. Major Association and Secondary Sources
• 2.5. Forecasting Methodology
• 2.6. Data Triangulation & Validation
• 2.7. Assumptions and Limitations

3. Executive Summary

• 3.1. Overview of the Market
• 3.2. Overview of Key Market Segmentations
• 3.3. Overview of Key Market Players
• 3.4. Overview of Key Regions/Countries
• 3.5. Overview of Market Drivers, Challenges, and Trends

4. Voice of Customer

5. Global Telecom Operations Management Market Outlook

• 5.1. Market Size & Forecast
  • 5.1.1. By Value
• 5.2. Market Share & Forecast
  • 5.2.1. By Solution Type (Network Management, Service Management, Security Management, Cloud Management, Others)
  • 5.2.2. By Service Type (Managed Services, Professional Services, Others)
  • 5.2.3. By Vertical (Telecommunications, IT & ITES, BFSI, Healthcare, Manufacturing, Retail, Government & Public Sector, Others)
  • 5.2.4. By Region (North America, Europe, South America, Middle East & Africa, Asia Pacific)
• 5.3. By Company (2024)
• 5.4. Market Map

6. North America Telecom Operations Management Market Outlook

• 6.1. Market Size & Forecast
  • 6.1.1. By Value
• 6.2. Market Share & Forecast
  • 6.2.1. By Solution Type
  • 6.2.2. By Service Type
  • 6.2.3. By Vertical
  • 6.2.4. By Country
• 6.3. North America: Country Analysis
  • 6.3.1. United States Telecom Operations Management Market Outlook
    • 6.3.1.1. Market Size & Forecast
      • 6.3.1.1.1. By Value
    • 6.3.1.2. Market Share & Forecast
      • 6.3.1.2.1. By Solution Type
      • 6.3.1.2.2. By Service Type
      • 6.3.1.2.3. By Vertical
  • 6.3.2. Canada Telecom Operations Management Market Outlook
    • 6.3.2.1. Market Size & Forecast
      • 6.3.2.1.1. By Value
    • 6.3.2.2. Market Share & Forecast
      • 6.3.2.2.1. By Solution Type
      • 6.3.2.2.2. By Service Type
      • 6.3.2.2.3. By Vertical
  • 6.3.3. Mexico Telecom Operations Management Market Outlook
    • 6.3.3.1. Market Size & Forecast
      • 6.3.3.1.1. By Value
    • 6.3.3.2. Market Share & Forecast
      • 6.3.3.2.1. By Solution Type
      • 6.3.3.2.2. By Service Type
      • 6.3.3.2.3. By Vertical

7. Europe Telecom Operations Management Market Outlook

• 7.1. Market Size & Forecast
  • 7.1.1. By Value
• 7.2. Market Share & Forecast
  • 7.2.1. By Solution Type
  • 7.2.2. By Service Type
  • 7.2.3. By Vertical
  • 7.2.4. By Country
• 7.3. Europe: Country Analysis
  • 7.3.1. Germany Telecom Operations Management Market Outlook
    • 7.3.1.1. Market Size & Forecast
      • 7.3.1.1.1. By Value
    • 7.3.1.2. Market Share & Forecast
      • 7.3.1.2.1. By Solution Type
      • 7.3.1.2.2. By Service Type
      • 7.3.1.2.3. By Vertical
  • 7.3.2. France Telecom Operations Management Market Outlook
    • 7.3.2.1. Market Size & Forecast
      • 7.3.2.1.1. By Value
    • 7.3.2.2. Market Share & Forecast
      • 7.3.2.2.1. By Solution Type
      • 7.3.2.2.2. By Service Type
      • 7.3.2.2.3. By Vertical
  • 7.3.3. United Kingdom Telecom Operations Management Market Outlook
    • 7.3.3.1. Market Size & Forecast
      • 7.3.3.1.1. By Value
    • 7.3.3.2. Market Share & Forecast
      • 7.3.3.2.1. By Solution Type
      • 7.3.3.2.2. By Service Type
      • 7.3.3.2.3. By Vertical
  • 7.3.4. Italy Telecom Operations Management Market Outlook
    • 7.3.4.1. Market Size & Forecast
      • 7.3.4.1.1. By Value
    • 7.3.4.2. Market Share & Forecast
      • 7.3.4.2.1. By Solution Type
      • 7.3.4.2.2. By Service Type
      • 7.3.4.2.3. By Vertical
  • 7.3.5. Spain Telecom Operations Management Market Outlook
    • 7.3.5.1. Market Size & Forecast
      • 7.3.5.1.1. By Value
    • 7.3.5.2. Market Share & Forecast
      • 7.3.5.2.1. By Solution Type
      • 7.3.5.2.2. By Service Type
      • 7.3.5.2.3. By Vertical

8. Asia Pacific Telecom Operations Management Market Outlook

• 8.1. Market Size & Forecast
  • 8.1.1. By Value
• 8.2. Market Share & Forecast
  • 8.2.1. By Solution Type
  • 8.2.2. By Service Type
  • 8.2.3. By Vertical
  • 8.2.4. By Country
• 8.3. Asia Pacific: Country Analysis
  • 8.3.1. China Telecom Operations Management Market Outlook
    • 8.3.1.1. Market Size & Forecast
      • 8.3.1.1.1. By Value
    • 8.3.1.2. Market Share & Forecast
      • 8.3.1.2.1. By Solution Type
      • 8.3.1.2.2. By Service Type
      • 8.3.1.2.3. By Vertical
  • 8.3.2. India Telecom Operations Management Market Outlook
    • 8.3.2.1. Market Size & Forecast
      • 8.3.2.1.1. By Value
    • 8.3.2.2. Market Share & Forecast
      • 8.3.2.2.1. By Solution Type
      • 8.3.2.2.2. By Service Type
      • 8.3.2.2.3. By Vertical
  • 8.3.3. Japan Telecom Operations Management Market Outlook
    • 8.3.3.1. Market Size & Forecast
      • 8.3.3.1.1. By Value
    • 8.3.3.2. Market Share & Forecast
      • 8.3.3.2.1. By Solution Type
      • 8.3.3.2.2. By Service Type
      • 8.3.3.2.3. By Vertical
  • 8.3.4. South Korea Telecom Operations Management Market Outlook
    • 8.3.4.1. Market Size & Forecast
      • 8.3.4.1.1. By Value
    • 8.3.4.2. Market Share & Forecast
      • 8.3.4.2.1. By Solution Type
      • 8.3.4.2.2. By Service Type
      • 8.3.4.2.3. By Vertical
  • 8.3.5. Australia Telecom Operations Management Market Outlook
    • 8.3.5.1. Market Size & Forecast
      • 8.3.5.1.1. By Value
    • 8.3.5.2. Market Share & Forecast
      • 8.3.5.2.1. By Solution Type
      • 8.3.5.2.2. By Service Type
      • 8.3.5.2.3. By Vertical

9. Middle East & Africa Telecom Operations Management Market Outlook

• 9.1. Market Size & Forecast
  • 9.1.1. By Value
• 9.2. Market Share & Forecast
  • 9.2.1. By Solution Type
  • 9.2.2. By Service Type
  • 9.2.3. By Vertical
  • 9.2.4. By Country
• 9.3. Middle East & Africa: Country Analysis
  • 9.3.1. Saudi Arabia Telecom Operations Management Market Outlook
    • 9.3.1.1. Market Size & Forecast
      • 9.3.1.1.1. By Value
    • 9.3.1.2. Market Share & Forecast
      • 9.3.1.2.1. By Solution Type
      • 9.3.1.2.2. By Service Type
      • 9.3.1.2.3. By Vertical
  • 9.3.2. UAE Telecom Operations Management Market Outlook
    • 9.3.2.1. Market Size & Forecast
      • 9.3.2.1.1. By Value
    • 9.3.2.2. Market Share & Forecast
      • 9.3.2.2.1. By Solution Type
      • 9.3.2.2.2. By Service Type
      • 9.3.2.2.3. By Vertical
  • 9.3.3. South Africa Telecom Operations Management Market Outlook
    • 9.3.3.1. Market Size & Forecast
      • 9.3.3.1.1. By Value
    • 9.3.3.2. Market Share & Forecast
      • 9.3.3.2.1. By Solution Type
      • 9.3.3.2.2. By Service Type
      • 9.3.3.2.3. By Vertical

10. South America Telecom Operations Management Market Outlook

• 10.1. Market Size & Forecast
  • 10.1.1. By Value
• 10.2. Market Share & Forecast
  • 10.2.1. By Solution Type
  • 10.2.2. By Service Type
  • 10.2.3. By Vertical
  • 10.2.4. By Country
• 10.3. South America: Country Analysis
  • 10.3.1. Brazil Telecom Operations Management Market Outlook
    • 10.3.1.1. Market Size & Forecast
      • 10.3.1.1.1. By Value
    • 10.3.1.2. Market Share & Forecast
      • 10.3.1.2.1. By Solution Type
      • 10.3.1.2.2. By Service Type
      • 10.3.1.2.3. By Vertical
  • 10.3.2. Colombia Telecom Operations Management Market Outlook
    • 10.3.2.1. Market Size & Forecast
      • 10.3.2.1.1. By Value
    • 10.3.2.2. Market Share & Forecast
      • 10.3.2.2.1. By Solution Type
      • 10.3.2.2.2. By Service Type
      • 10.3.2.2.3. By Vertical
  • 10.3.3. Argentina Telecom Operations Management Market Outlook
    • 10.3.3.1. Market Size & Forecast
      • 10.3.3.1.1. By Value
    • 10.3.3.2. Market Share & Forecast
      • 10.3.3.2.1. By Solution Type
      • 10.3.3.2.2. By Service Type
      • 10.3.3.2.3. By Vertical

11. Market Dynamics

• 11.1. Drivers
• 11.2. Challenges

12. Market Trends and Developments

• 12.1. Merger & Acquisition (If Any)
• 12.2. Product Launches (If Any)
• 12.3. Recent Developments

13. Company Profiles

• 13.1. IBM Corporation
  • 13.1.1. Business Overview
  • 13.1.2. Key Revenue and Financials
  • 13.1.3. Recent Developments
  • 13.1.4. Key Personnel
  • 13.1.5. Key Product/Services Offered
• 13.2. Cisco Systems, Inc.
• 13.3. Huawei Technologies Co., Ltd.
• 13.4. Oracle Corporation
• 13.5. Nokia Corporation
• 13.6. Amdocs Limited
• 13.7. Accenture plc
• 13.8. NEC Corporation

14. Strategic Recommendations

15. About Us & Disclaimer