![]() |
市場調查報告書
商品編碼
1843561
2025年全球服務業人工智慧市場報告AI As A Service Global Market Report 2025 |
||||||
近年來,人工智慧即服務(AIaaS)的市場規模呈指數級成長,從2024年的140.3億美元成長到2025年的200.8億美元,複合年成長率高達43.1%。這段時期的成長歸功於雲端運算的進步、數據的可用性和規模、經濟高效的解決方案、演算法的進步以及特定產業應用的發展。
預計未來幾年人工智慧即服務(AIaaS)市場規模將呈指數級成長,到2029年將達到761.8億美元,年複合成長率(CAGR)高達39.6%。預測期內的成長主要受以下因素驅動:人工智慧在永續性的應用、人工智慧賦能的客戶體驗、對人工智慧主導的洞察的需求、人工智慧倫理與監管,以及對可解釋人工智慧的關注。預測期內的關鍵趨勢包括人工智慧的普及化、人工智慧與物聯網的融合、人工智慧賦能的自動化、增強型分析以及對話式人工智慧的興起。
AIaaS(人工智慧即服務)是指商業化的AI解決方案,使公司能夠利用和部署AI技術,而無需建立大規模的內部AI基礎設施,從而使個人和企業能夠以更少的初始投資和更低的風險探索和實施AI的各種用途。
人工智慧即服務 (AIaaS) 的關鍵組成部分是解決方案和服務。 AI 解決方案是預先建立或可自訂的程序,旨在解決特定用例和應對特定業務挑戰。這些 AI 技術利用結構化和非結構化資料來預測事件、發出警報並識別對企業有用的趨勢。 AIaaS 涵蓋基礎設施即服務 (IaaS)、平台即服務 (PaaS) 和軟體即服務 (SaaS),可以公共、私人或混合模式部署,既能滿足大型企業的需求,也能滿足中小企業的需求。可從 AIaaS 中受益的行業包括銀行、金融服務和保險 (BFSI)、IT 和通訊、零售、製造、公共公共產業、醫療保健等等。
美國關稅的突然上調以及由此引發的貿易摩擦,在2025年春季對資訊科技產業,尤其是硬體製造、資料基礎設施和軟體部署領域,產生了重大影響。進口半導體、電路基板和網路設備的關稅提高,並推高了高科技公司、雲端服務供應商和資料中心的生產和營運成本。在全球範圍內採購筆記型電腦、伺服器和消費電子產品零件的公司面臨更長的前置作業時間和價格壓力。同時,對專用軟體徵收的關稅以及主要國際市場的報復性措施,擾亂了全球IT供應鏈,並降低了海外對美國製造技術的需求。為了應對這些挑戰,該行業正在加大對國內晶片生產的投資,擴大供應商網路,並利用人工智慧驅動的自動化技術來增強韌性並簡化成本管理。
本研究報告是商業研究公司(The Business Research Company)最新系列報告的一部分,該系列報告提供人工智慧服務行業的市場統計數據,包括全球市場規模、區域佔有率、人工智慧服務市場佔有率競爭對手、詳細的人工智慧服務市場細分、市場趨勢和商業機會,為您提供在人工智慧服務行業取得成功所需的數據。這份人工智慧服務市場研究報告對該行業的現狀和未來發展趨勢進行了詳細分析,為您提供全面觀點該行業所需的一切資訊。
我們預測未來五年該市場將成長39.6%,較先前預測略微下調0.2%。這一下調主要歸因於美國與其他國家之間的關稅影響。由於資料中心GPU和TPU主要來自台灣和美國(依賴海外供應鏈),關稅可能直接推高美國雲端AI訂閱價格。此外,由於相互關稅以及貿易緊張局勢和限制加劇對全球經濟和貿易的負面影響,關稅的影響範圍也將更加廣泛。
人工智慧的日益普及預計將推動未來人工智慧服務市場的擴張。人工智慧是指機器(尤其是電腦系統)模擬人類認知功能。這項技術使個人和組織能夠以較低的初始投資和最小的風險嘗試將人工智慧應用於各種領域。例如,總部位於比利時的統計機構歐盟統計局(Eurostat)在2024年5月發布的報告顯示,使用人工智慧技術的大型企業比例將從2021年的28.4%上升至2023年的30.4%,凸顯了這些組織採用人工智慧解決方案的顯著成長。因此,人工智慧的日益普及正在推動人工智慧服務市場的未來成長。
雲端運算技術的日益普及預計將加速人工智慧即服務(AIaaS)市場的成長。雲端運算由可透過網際網路存取的遠端伺服器網路組成,用於儲存、管理和交付資料、應用程式和服務給使用者和組織。雲端運算對於人工智慧即服務至關重要,因為它提供了可擴展的基礎設施,支援高效處理和儲存大型資料集,提高了人工智慧資源的可存取性,並促進了各種應用程式的順利整合和部署。例如,總部位於比利時的歐盟委員會在2024年4月發布的報告顯示,到2023年,77.6%的大型企業將使用雲端處理服務,比2021年成長了6個百分點。同樣,中型企業的雲端運算使用率將從2021年的53%成長到2023年的59%,而中小企業的雲端運算使用率將達到41.7%,成長了3.8個百分點。因此,雲端運算服務的普及正在推動人工智慧即服務市場的成長。
技術進步已成為人工智慧即服務(AIaaS)市場的主要趨勢,各公司積極採用新技術來鞏固其市場地位。 2023年3月,美國軟體公司英偉達(Nvidia Corporation)發布了DGX Cloud,一項提供GPU超級電腦即服務的全新雲端超級運算服務技術。該服務使企業能夠同時利用硬體和軟體開發生成式人工智慧等高階模型,展現了人工智慧即服務領域持續不斷的技術創新。
人工智慧服務市場的主要企業正致力於推出創新產品以獲得競爭優勢。安永全球有限公司於2023年9月推出的EY.ai就是一個顯著的例子。 EY.ai是一個整合平台,利用人工智慧簡化和最佳化業務流程,為企業提供數據分析、自動化和智慧決策的全面解決方案。安永全球有限公司已在該平台上投資14億美元,整合了安永領先的技術平台和人工智慧能力以及深厚的行業專業知識。 EY.ai旨在透過提供廣泛的人工智慧生態系統,幫助企業自信且負責任地採用人工智慧,該生態系統包括與創新組織的合作以及名為EY.ai EYQ的安全、大規模語言模型。
2022年7月,美國跨國科技公司國際商業機器公司(IBM)以1.5億美元收購了Databand.AI。透過此次策略性收購,IBM增強了其在混合雲和人工智慧領域的能力,尤其是在數據品質、管道健康監控和高級數據運維流程自動化方面。 Databand.AI是一家總部位於以色列的科技公司,專注於數據品質追蹤、管道健康監控和數據維運流程自動化,這與IBM致力於加強其在這些領域的能力不謀而合。
人工智慧即服務市場的主要參與者包括亞馬遜網路服務公司、Salesforce公司、國際商業機器公司、微軟公司、Google公司、SAP SE、英特爾公司、BigML公司、Fair Isaac公司、SAS研究所、西門子、蘋果公司、CognitiveScale、Dataiku SAS、甲骨文公司、H2O.AI、Craft. LP、百度公司、英偉達公司、通用電氣公司、Infosys有限公司、Wipro有限公司、塔塔諮詢服務有限公司、埃森哲公司、CloudMinds Technology公司、Palantir Technologies、C3.ai和Databricks。
2024年,北美是人工智慧即服務市場最大的區域。預計在預測期內,亞太地區將成為全球人工智慧即服務市場報告中成長最快的區域。該人工智慧即服務市場報告涵蓋亞太地區、西歐、中東歐、北美、南美以及中東和非洲。
人工智慧服務市場報告涵蓋以下國家:澳洲、巴西、中國、法國、德國、印度、印尼、日本、俄羅斯、韓國、英國、美國、加拿大、義大利和西班牙。
人工智慧即服務市場包括企業透過支援其人工智慧未來規劃,並在可擴展、可適應的雲端環境中提供人工智慧工具和技能而獲得的收入。市場價值還包括服務供應商銷售的或包含在其服務產品中的相關商品的價值。它僅包括企業之間交易或銷售給最終消費者的商品和服務。人工智慧即服務市場包括反應式機器人工智慧、有限記憶體人工智慧、心智理論人工智慧和自我認知人工智慧的銷售。該市場的價值是“出廠價”,即商品製造商或創造者向其他營業單位(包括下游製造商、批發商、經銷商和零售商)或直接向最終消費者銷售的商品價值。該市場中的商品價值也包括商品創造者銷售的相關服務。
Artificial Intelligence as a Service (AIaaS) refers to commercially available AI solutions that enable businesses to leverage and deploy AI methods without the need to build an extensive in-house AI infrastructure. This allows individuals and businesses to explore and implement AI for various applications with a smaller initial investment and reduced risk.
The main components of AI as a service include solutions and services. AI solutions are pre-built or adaptable programs designed to address specific use cases and tackle particular business challenges. These AI technologies can leverage both structured and unstructured data to predict events, issue warnings, or identify trends beneficial to enterprises. AI as a service encompasses infrastructure as a service, platform as a service, and software as a service, which can be deployed for public, private, and hybrid types of deployments, catering to both small and medium-sized enterprises as well as large enterprises. The sectors benefiting from AI as a service include banking, financial services, and insurance (BFSI), information technology and telecom, retail, manufacturing, public sector, energy and utilities, healthcare, and various other industries.
Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report's Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.
The sharp rise in U.S. tariffs and the ensuing trade tensions in spring 2025 are having a significant impact on the information technology sector, especially in hardware manufacturing, data infrastructure, and software deployment. Increased duties on imported semiconductors, circuit boards, and networking equipment have driven up production and operating costs for tech companies, cloud service providers, and data centers. Firms that depend on globally sourced components for laptops, servers, and consumer electronics are grappling with extended lead times and mounting pricing pressures. At the same time, tariffs on specialized software and retaliatory actions by key international markets have disrupted global IT supply chains and dampened foreign demand for U.S.-made technologies. In response, the sector is ramping up investments in domestic chip production, broadening its supplier network, and leveraging AI-powered automation to improve resilience and manage costs more effectively.
The AI as a service market research report is one of a series of new reports from The Business Research Company that provides AI as a service market statistics including AI as a service industry global market size, regional shares, competitors with an AI as a service market share, detailed AI as a service market segments, market trends and opportunities, and any further data you may need to thrive in the AI as a service industry. This AI as a service market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.
The ai as a service market size has grown exponentially in recent years. It will grow from $14.03 billion in 2024 to $20.08 billion in 2025 at a compound annual growth rate (CAGR) of 43.1%. The growth in the historic period can be attributed to cloud computing advancements, data availability and volume, cost-effective solutions, algorithmic advances, industry-specific applications.
The ai as a service market size is expected to see exponential growth in the next few years. It will grow to $76.18 billion in 2029 at a compound annual growth rate (CAGR) of 39.6%. The growth in the forecast period can be attributed to AI for sustainability, ai-powered customer experience, demand for ai-driven insights, AI ethics and regulations, focus on explainable ai. Major trends in the forecast period include democratization of ai, AI integration in IoT, AI-enabled automation, augmented analytics, conversational AI expansion.
The forecast of 39.6% growth over the next five years reflects a modest reduction of 0.2% from the previous estimate for this market. This reduction is primarily due to the impact of tariffs between the US and other countries. This is likely to directly affect the US by raising cloud AI subscription prices, as data center GPUs and TPUs are sourced from Taiwan and the U.S. (with foreign supply chain dependencies). The effect will also be felt more widely due to reciprocal tariffs and the negative effect on the global economy and trade due to increased trade tensions and restrictions.
The growing adoption of artificial intelligence is anticipated to drive the expansion of the AI as a Service market in the future. Artificial intelligence involves the simulation of human cognitive functions by machines, especially computer systems. This technology allows individuals and organizations to experiment with AI for various applications while requiring a lower initial investment and minimizing risk. For example, in May 2024, Eurostat, a Belgium-based governing body, reported that in 2023, the percentage of large enterprises utilizing AI technologies rose to 30.4%, an increase from 28.4% in 2021, highlighting significant growth in AI solution adoption among these organizations. Thus, the increasing use of artificial intelligence is fueling the growth of the AI as a Service market moving forward.
The increasing adoption of cloud technology is projected to accelerate the growth of the AI as a Service market in the future. The cloud comprises a network of remote servers accessible via the Internet that are used to store, manage, and deliver data, applications, and services to users and organizations. Cloud computing is essential for AI as a Service as it offers scalable infrastructure, supports efficient processing and storage of large datasets, enhances accessibility to AI resources, and promotes smooth integration and deployment across various applications. For example, in April 2024, the European Commission, a Belgium-based governmental body, reported that 77.6% of large enterprises utilized cloud computing services in 2023, representing a 6 percentage point increase since 2021. Similarly, the uptake among medium-sized enterprises rose to 59% in 2023, up from 53% in 2021, while small businesses saw an increase of 3.8 percentage points, reaching 41.7% during the same timeframe. Consequently, the rising adoption of cloud services is fueling the growth of the AI as a Service market.
Technology advancements have emerged as a key trend in the AI as a service market, with companies actively adopting new technologies to strengthen their market positions. In March 2023, Nvidia Corporation, a US-based software company, launched the "DGX Cloud," a new cloud supercomputing service technology that provides GPU supercomputers-as-a-Service. This offering allows businesses to access both hardware and software for developing advanced models for generative AI and other applications, showcasing the ongoing technological innovations in the AI as a service sector.
Major companies in the AI as a service market are placing a heightened focus on introducing innovative products to gain a competitive edge. EY.ai, launched by Ernst & Young Global Limited in September 2023, is a notable example. EY.ai is a unifying platform that leverages artificial intelligence to streamline and enhance business processes, offering a comprehensive solution for data analytics, automation, and intelligent decision-making within enterprises. Ernst & Young Global Limited has invested $1.4 billion in the platform, which integrates leading EY technology platforms and AI capabilities with deep expertise in various domains. EY.ai aims to help companies confidently and responsibly adopt AI by providing an extensive AI ecosystem, including alliances with innovative organizations and a secure, large language model called EY.ai EYQ.
In July 2022, International Business Machines Corporation (IBM), a US-based multinational technology company, acquired Databand.AI for $150 million. This strategic acquisition strengthens IBM's capabilities in hybrid cloud and AI, particularly in the areas of data quality, monitoring pipeline health, and automating advanced DataOps processes. Databand.AI, an Israel-based technology company, focuses on enabling individuals to track data quality, monitor pipeline health, and automate DataOps processes, aligning with IBM's commitment to enhancing its capabilities in these domains.
Major companies operating in the AI as a service market include Amazon Web Services Inc., Salesforce Inc., International Business Machines Corporation, Microsoft Corporation, Google Inc., SAP SE, Intel Corporation, BigML Inc., Fair Isaac Corporation, SAS Institute Inc., Siemens, Apple Inc., CognitiveScale Inc., Dataiku SAS, Oracle Corporation, H2O.AI Inc., Craft.AI, DataRobot Inc., OpenAI LP, Baidu Inc., NVIDIA Corporation, General Electric Company, Infosys Limited, Wipro Limited, Tata Consultancy Services Limited, Accenture plc, CloudMinds Technology Inc., Palantir Technologies, C3.ai, Databricks
North America was the largest region in the AI as a service market in 2024. Asia-Pacific is expected to be the fastest-growing region in the global AI as a service market report during the forecast period. The regions covered in the ai as a service market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa
The countries covered in the ai as a service market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain
The AI as a service market includes revenues earned by entities by assisting businesses with their AI future planning and providing them with AI tools and skills in a scalable and adaptable cloud environment. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included. The AI as a service market consists of sales of reactive machines AI, limited memory AI, theory of mind AI, and self-aware AI. Values in this market are 'factory gate' values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
AI As A Service Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.
This report focuses on ai as a service market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.
Where is the largest and fastest growing market for ai as a service ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The ai as a service market global report from the Business Research Company answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.
The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.