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1840124

2025年全球軟體與業務流程外包服務市場報告

Software And BPO Services Global Market Report 2025

出版日期: | 出版商: The Business Research Company | 英文 250 Pages | 商品交期: 2-10個工作天內

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簡介目錄

近年來,軟體和業務流程外包(BPO)服務市場呈現強勁成長勢頭,預計將從2024年的18,250.7億美元成長到2025年的19,583.4億美元,複合年成長率達7.3%。這一成長主要歸功於全球化、成本效益、對核心競爭力的關注以及可擴展性。

預計未來幾年軟體和業務流程外包 (BPO) 服務市場規模將強勁成長,到 2029 年將達到 28,570.7 億美元,年複合成長率(CAGR)為 9.9%。預測期內的成長可歸因於數位轉型、資料隱私和安全、人工智慧 (AI) 和自動化、遠端辦公、產業解決方案以及永續性和環境、社會及公司治理 (ESG)。預測期內的關鍵趨勢包括電氣化和輕量化、先進材料、積層製造、數位化和互聯互通以及協作與夥伴關係。

軟體和業務流程外包 (BPO) 服務為企業提供技術解決方案和外包流程,以提高效率。軟體服務專注於創建和維護根據特定業務需求量身定做的應用程式。業務流程外包 (BPO) 服務透過外包客戶支援和 IT 服務等非核心職能,幫助企業降低成本並專注於其核心競爭力。

軟體和業務流程外包(BPO)服務業的主要類別包括軟體服務和業務流程外包服務。業務流程外包服務是指將關鍵業務流程外包給第三方服務供應商。這些服務被眾多類型的企業所使用,包括大型企業和中小企業,並廣泛應用於金融服務、零售批發、IT、製造和醫療保健等行業。

2025年春季,美國關稅的大幅上漲及其引發的貿易摩擦對資訊科技產業,尤其是硬體製造、資料基礎設施和軟體部署領域,產生了重大影響。進口半導體、電路基板和網路設備的關稅提高,並推高了高科技公司、雲端服務供應商和資料中心的生產和營運成本。在全球範圍內採購筆記型電腦、伺服器和消費電子產品零件的公司面臨更長的前置作業時間和價格壓力。同時,對專用軟體徵收的關稅以及主要國際市場的報復性措施,擾亂了全球IT供應鏈,並降低了海外對美國製造技術的需求。為了應對這些挑戰,該行業正在加大對國內晶片生產的投資,擴大供應商網路,並利用人工智慧驅動的自動化技術來增強韌性並簡化成本管理。

這份軟體和業務流程外包(BPO)服務市場研究報告是商業研究公司最新發布的系列報告之一,提供軟體和BPO服務市場的統計數據,例如全球市場規模、區域佔有率、競爭對手及其市場佔有率、詳細的市場細分、市場趨勢以及行業商機。本報告對軟體和BPO服務產業的現狀和未來發展趨勢進行了深入分析,為您提供所需的全面觀點。

未來五年9.9%的成長率預測較我們先前的預測略微下調了0.1%。這一下調主要歸因於美國與其他國家之間關稅的影響。由於跨境數位基礎設施服務和進口協作工具的關稅收緊,該行業可能面臨更高的營運成本,利潤空間受到擠壓。此外,相互關稅以及不斷升級的貿易緊張局勢和限制措施對全球經濟和貿易造成的負面影響也將更為廣泛。

新興企業的湧現預計將成為軟體和業務流程外包 (BPO) 服務供應商的關鍵客戶,並成為推動市場成長的主要動力。為了提高成本效益並專注於核心業務,新興企業擴大將財務和招聘等非核心職能外包給專業機構和公司。例如,總部位於印度的教育科技新興企業Leverage Edu 致力於連接學生和導師,該公司透過外包財務和技術營運,節省了約 40% 的資本。隨著印度新興企業數量的不斷成長(預計到 2020 年將達到 10,500 家),軟體和 BPO 服務市場將迎來拓展客戶群和增加收入的新機會。

預計未來幾年,蓬勃發展的電子商務產業將推動軟體和業務流程外包(BPO)服務市場的成長。電子商務是指透過電子網路(主要是網際網路)進行商品和服務的買賣以及資金和資料的傳輸。軟體和BPO服務透過提供訓練有素的專業人員來處理客戶諮詢,從而為電子商務企業提供支持,確保為客戶提供高品質的幫助和支援。例如,美國商務部國際貿易管理局於2023年11月發布報告稱,截至2021年1月,消費者電子商務佔英國零售市場總額的36.3%,預計到2025年銷售額將達到2856億美元。此外,預計到2025年,英國電子商務銷售額將以12.6%的複合年成長率成長。因此,電子商務行業的成長正在推動對軟體和BPO服務的需求。

許多軟體和服務公司採用 ITIL(資訊技術基礎架構庫)和 ISO 9001(國際標準化組織)等品質標準,以確保其 IT 服務符合業務需求。 ITIL 概述了組織可以應用哪些流程、程序和任務來交付符合預先定義品質標準的軟體產品和服務。同樣,ISO 9001 認證旨在證明產品和服務符合既定的品質基準並具有可靠性。迄今為止,全球已頒發約 110 萬份 ISO 9001 認證,涵蓋軟體和服務、醫療設備、石油和天然氣、汽車以及政府機構等產業。

軟體和業務流程外包 (BPO) 服務市場的主要企業正致力於引入基於人工智慧的即時客服中心解決方案,以實現利潤最大化。人工智慧透過分析客戶需求和情緒來輔助客服中心客服人員,提供即時指導,幫助他們提供最佳客戶服務。 2022 年 10 月,美國軟體公司 Qualtrics 發布了面向客服中心的即時客服助理 (Real-Time Agent Assist) 和自動通話摘要 (Automated Call Summary) 解決方案。這些解決方案運用人工智慧和機器學習技術,在客戶通話期間為客服中心客服人員提供個人化摘要和提案。即時客服助理分析即時對話,並提供改善建議,幫助客服人員提升客戶支援技能。自動通話摘要產生每次客戶通話的摘要,包括客戶情緒、討論主題和待辦事項,從而幫助客服人員提升績效並實現客服中心整體營運追蹤。

2022年1月,美國科技公司國際商業機器公司(IBM)收購了Envizi,具體金額未揭露。此次收購強化了IBM在人工智慧主導解決方案領域的佈局,包括Maximo、Sterling和環境智慧套件,旨在幫助企業提升供應鏈的永續性和營運韌性。這也凸顯了IBM致力於開發創新工具,以促進高效且永續的商業實踐。 Envizi是一家總部位於澳洲的數據和分析軟體供應商。

軟體與 BPO 服務市場的主要企業包括:塔塔諮詢服務有限公司、日本電報電話公司、愛立信電信、高知特技術解決方案公司、戴爾科技公司、惠普企業公司、微軟公司、凱捷公司、思科系統公司、印孚瑟斯有限公司、埃森哲公司、國際商業機器公司、威普羅有限公司、HCL科技公司、印孚瑟斯有限公司、埃森哲公司、國際商業機器公司、威普羅有限公司、HCL科技公司、DXA 是科技公司、LbroApi公司、VbrotosAel、AAtos 或TJA. Infotech有限公司、Tech Mahindra有限公司、WNS Global Services有限公司、Syntel公司、LTI Mindtree有限公司、Hexaware Technologies有限公司、Mphasis有限公司、Virtusa公司、Zensar Technologies有限公司、EPAM Systems公司、花旗銀行、ExlService Holdings公司、WNSance有限公司、威普羅有限公司、Hinduja Global Solutions有限公司、Sutherland Global Services公司及Teleformance有限公司。

2024年,亞太地區是軟體和業務流程外包(BPO)服務市場最大的區域。北美地區是第二大區域。本軟體和業務流程外包服務市場報告涵蓋的地區包括亞太地區、西歐、中東歐、北美、南美以及中東和非洲。

本軟體和 BPO服務市場報告涵蓋的國家包括:澳洲、中國、印度、印尼、日本、韓國、孟加拉、泰國、越南、馬來西亞、新加坡、菲律賓、香港、紐西蘭、美國、加拿大、墨西哥、巴西、智利、阿根廷、哥倫比亞、秘魯、法國、英國、奧地利、比利時、丹麥、芬蘭、愛爾蘭、義大利、荷蘭、挪威、葡萄牙、西班牙、瑞典、瑞士、俄羅斯、捷克、歐洲、丹麥、芬蘭、伊朗、荷蘭、挪威、伊朗、瑞典、瑞士、俄羅斯、希臘共和國、以色列共和國、

軟體和業務流程外包 (BPO) 服務市場包括提供軟體和 BPO 服務的營業單位所獲得的收入,例如應用軟體程式設計服務、電腦程式(軟體)開發、電腦軟體支援服務和網頁設計服務。市場價值還包括服務供應商銷售的或包含在其服務產品中的相關商品的價值。僅包括在企業之間交易或銷售給最終消費者的商品和服務。

目錄

第1章執行摘要

第2章 市場特徵

第3章 市場趨勢與策略

第4章 市場:宏觀經濟情景,包括利率、通貨膨脹、地緣政治、貿易戰和關稅,以及新冠疫情及其復甦對市場的影響

第5章 全球成長分析與策略分析框架

  • 全球軟體和業務流程外包服務:PESTEL 分析(政治、社會、技術、環境、法律因素、促進因素和限制因素)
  • 終端用戶產業分析
  • 全球軟體與業務流程外包服務市場:成長率分析
  • 全球軟體和業務流程外包服務市場表現:規模和成長,2019-2024 年
  • 全球軟體和業務流程外包服務市場預測:規模和成長,2024-2029年,2034年
  • 全球軟體和業務流程外包服務:潛在市場規模 (TAM)

第6章 市場細分

  • 全球軟體和業務流程外包 (BPO) 服務市場按類型、效能和預測分類,2019-2024 年、2024-2029 年、2034 年
  • 業務流程外包服務
  • 軟體服務
  • 全球軟體和業務流程外包服務市場(按公司規模分類)、實際數據和預測(2019-2024年、2024-2029年、2034年)
  • 主要企業
  • 小型企業
  • 全球軟體和業務流程外包 (BPO) 服務市場按最終用戶產業分類,實際數據和預測,2019-2024 年、2024-2029 年、2034 年
  • 金融服務
  • 零售和批發
  • 資訊科技
  • 製造業
  • 衛生保健
  • 其他終端用戶產業
  • 全球軟體與業務流程外包 (BPO) 服務市場:BPO 服務細分(按類型)、績效及預測,2019-2024 年、2024-2029 年、2034 年
  • 客戶支援服務
  • IT服務台與技術支援
  • 人力資源外包(HR外包)
  • 財務和會計外包
  • 採購和供應鏈外包
  • 醫療保健業務流程外包服務
  • 法律流程外包(LPO)
  • 知識流程外包(KPO)
  • 全球軟體和業務流程外包服務市場:按軟體服務(按類型)細分,實際數據和預測數據,2019-2024年、2024-2029年、2034年
  • 客製化軟體開發
  • 軟體維護和支援
  • 雲端運算服務
  • 軟體測試與品質保證
  • 企業資源規劃 (ERP) 服務
  • 應用開發與整合
  • 數據分析和商業智慧服務
  • 保全服務

第7章 區域和國家分析

  • 全球軟體和業務流程外包服務市場:按地區、業績和預測分類,2019-2024年、2024-2029年、2034年
  • 全球軟體與業務流程外包服務市場:國家、業績與預測,2019-2024年、2024-2029年、2034年

第8章 亞太市場

第9章:中國市場

第10章 印度市場

第11章 日本市場

第12章:澳洲市場

第13章 印尼市場

第14章 韓國市場

第15章 孟加拉國市場

第16章 泰國市場

第17章 越南市場

第18章 馬來西亞市場

第19章:新加坡市場

第20章:菲律賓市場

第21章 香港市場

第22章:紐西蘭市場

第23章 西歐市場

第24章英國市場

第25章:德國市場

第26章:法國市場

第27章:義大利市場

第28章:西班牙市場

第29章:西班牙市場

第30章:奧地利市場

第31章:比利時市場

第32章:丹麥市場

第33章 芬蘭市場

第34章:愛爾蘭市場

第35章:荷蘭市場

第36章:挪威市場

第37章:葡萄牙市場

第38章:瑞典市場

第39章:瑞士市場

第41章 俄羅斯市場

第42章 捷克市場

第43章:波蘭市場

第44章:羅馬尼亞市場

第45章:烏克蘭市場

第46章 北美市場

第47章美國市場

第48章:加拿大市場

第50章:南美洲市場

第51章:巴西市場

第52章 智利市場

第53章:阿根廷市場

第54章:哥倫比亞市場

第55章 秘魯市場

第56章 中東市場

第57章:沙烏地阿拉伯市場

第58章:以色列市場

第59章 伊朗市場

第60章 土耳其市場

第61章:阿拉伯聯合大公國市場

第62章 非洲市場

第63章 埃及市場

第64章 奈及利亞市場

第65章 南非市場

第66章:競爭格局與公司概況

  • 軟體與業務流程外包服務市場:競爭格局
  • 軟體和業務流程外包服務市場:公司概況
    • Tata Consultancy Services Limited Overview, Products and Services, Strategy and Financial Analysis
    • Nippon Telegraph and Telephone Corporation Overview, Products and Services, Strategy and Financial Analysis
    • Telefonaktiebolaget LM Ericsson Overview, Products and Services, Strategy and Financial Analysis
    • Cognizant Technology Solutions Corporation Overview, Products and Services, Strategy and Financial Analysis
    • Dell Technologies Inc. Overview, Products and Services, Strategy and Financial Analysis

第67章:其他領先和創新企業

  • Hewlett Packard Enterprise Company
  • Microsoft Corporation
  • Capgemini SE
  • Cisco Systems Inc.
  • Infosys Limited
  • Accenture plc
  • International Business Machines Corporation(IBM)
  • Wipro Limited
  • HCL Technologies Limited
  • DXC Technology
  • Genpact Limited
  • NTT Data Corporation
  • Atos SE
  • CGI Inc.
  • Larsen & Toubro Infotech Limited

第68章:全球市場競爭基準化分析與儀錶板

第69章:重大併購

第70章 近期市場趨勢

第71章:高潛力市場國家、細分市場與策略

  • 2029年軟體與業務流程外包服務市場:提供新機會的國家
  • 軟體與業務流程外包服務市場展望(2029):新興細分市場蘊藏新的機會
  • 軟體與業務流程外包服務市場 2029:成長策略
    • 基於市場趨勢的策略
    • 競爭對手策略

第72章附錄

簡介目錄
Product Code: r32788u

Software and BPO services involve offering businesses technology solutions and outsourced processes to enhance efficiency. Software services focus on creating and maintaining applications customized to meet specific business requirements. BPO (Business Process Outsourcing) services involve outsourcing non-core functions, such as customer support and IT services, allowing companies to reduce costs and concentrate on their core operations.

The primary categories within the software and BPO services industry encompass software services and BPO services. BPO services refer to the tasks outsourced to third-party service providers to handle essential business processes. These services are utilized by various types of enterprises, including large corporations and small and medium-sized businesses, and are commonly employed in sectors such as financial services, retail and wholesale, information technology, manufacturing, healthcare, and other industries.

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report's Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

The sharp rise in U.S. tariffs and the ensuing trade tensions in spring 2025 are having a significant impact on the information technology sector, especially in hardware manufacturing, data infrastructure, and software deployment. Increased duties on imported semiconductors, circuit boards, and networking equipment have driven up production and operating costs for tech companies, cloud service providers, and data centers. Firms that depend on globally sourced components for laptops, servers, and consumer electronics are grappling with extended lead times and mounting pricing pressures. At the same time, tariffs on specialized software and retaliatory actions by key international markets have disrupted global IT supply chains and dampened foreign demand for U.S.-made technologies. In response, the sector is ramping up investments in domestic chip production, broadening its supplier network, and leveraging AI-powered automation to improve resilience and manage costs more effectively.

The software and BPO services market research report is one of a series of new reports from The Business Research Company that provides software and BPO services market statistics, including software and BPO services industry global market size, regional shares, competitors with a software and BPO services market share, detailed software and BPO services market segments, market trends and opportunities, and any further data you may need to thrive in the software and BPO services industry. This software and BPO services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The software and bpo services market size has grown strongly in recent years. It will grow from $1825.07 billion in 2024 to $1958.34 billion in 2025 at a compound annual growth rate (CAGR) of 7.3%. The growth in the historic period can be attributed to globalization, cost efficiency, focus on core competencies, scalability.

The software and bpo services market size is expected to see strong growth in the next few years. It will grow to $2857.07 billion in 2029 at a compound annual growth rate (CAGR) of 9.9%. The growth in the forecast period can be attributed to digital transformation, data privacy and security, artificial intelligence (AI) and automation, remote work, industry-specific solutions, sustainability and ESG. Major trends in the forecast period include electrification and lightweighting, advanced materials, additive manufacturing, digitalization and connectivity, collaboration and partnerships.

The forecast of 9.9% growth over the next five years reflects a slight reduction of 0.1% from the previous projection. This reduction is primarily due to the impact of tariffs between the US and other countries. The sector could face rising operational costs as tariffs on cross-border digital infrastructure services and imported collaboration tools tighten margins. The effect will also be felt more widely due to reciprocal tariffs and the negative effect on the global economy and trade due to increased trade tensions and restrictions.

The emergence of startups as significant clients for software and BPO service providers is expected to be a driving force in the market. Startups are increasingly turning to specialized agencies and companies to outsource non-core operations like finance and recruitment, driven by the pursuit of cost-efficiency and the need to focus on their core activities. For example, Leverage Edu, an India-based EdTech startup that connects students with mentors, has saved approximately 40% of its capital by outsourcing finance and tech operations. The growing number of startups, expected to reach 10,500 in India by 2020, offers new opportunities for the software and BPO services market to expand its client base and boost revenue.

The expanding e-commerce industry is expected to drive the growth of the software and BPO services market in the coming years. E-commerce, or electronic commerce, involves buying and selling goods and services, as well as transferring money or data through electronic networks, primarily the internet. Software and BPO services support e-commerce businesses by providing access to skilled agents trained to handle customer inquiries, ensuring high-quality assistance and support for customers. For example, in November 2023, the International Trade Administration, a U.S.-based Department of Commerce, reported that as of January 2021, consumer e-commerce accounted for 36.3% of the total retail market in the UK, with revenue expected to reach $285.60 billion by 2025. Additionally, e-commerce revenues in the UK are projected to grow at an average annual rate of 12.6% by 2025. As a result, the growth of the e-commerce industry is driving the demand for software and BPO services.

Many software services companies are adopting quality standards such as Information Technology Infrastructure Library (ITIL) and International Organization for Standardization (ISO) 9001 to ensure their IT services align with business requirements. ITIL outlines processes, procedures, and tasks that organizations can apply to deliver software products and services that meet predefined quality standards. Similarly, ISO 9001 is a certification for products and services that meet established quality benchmarks and demonstrate reliability. As of now, approximately 1.1 million ISO 9001 certificates have been issued globally, covering industries such as software services, medical devices, oil and gas, automotive, and government organizations.

Major companies operating in the software and BPO services market are intensifying their focus on introducing AI-based real-time contact center solutions to maximize their profits. AI assists contact center agents by analyzing customer needs and emotions, offering real-time coaching to guide them in delivering the best customer service. In October 2022, Qualtrics, a US-based software company, introduced Real-Time Agent Assist and Automated Call Summaries Solutions for call centers. These solutions employ AI and machine learning to provide personalized coaching and suggestions to contact center agents during customer calls. Real-Time Agent Assist helps agents enhance their customer support skills by analyzing real-time conversations and offering improvement prompts. Automated Call Summaries generate summaries of each customer call, including sentiment, discussed topics, and action items, enabling better agent performance and overall contact center tracking.

In January 2022, International Business Machines Corporation (IBM), a U.S.-based technology company, acquired Envizi for an undisclosed amount. This acquisition reinforces IBM's focus on AI-driven solutions, including Maximo, Sterling, and the Environmental Intelligence Suite, which help organizations improve sustainability and operational resilience within their supply chains. It highlights IBM's commitment to developing innovative tools that promote efficient and sustainable business practices. Envizi is an Australia-based provider of data and analytics software.

Major companies operating in the software and BPO services market include Tata Consultancy Services Limited, Nippon Telegraph and Telephone Corporation, Telefonaktiebolaget LM Ericsson, Cognizant Technology Solutions Corporation, Dell Technologies Inc., Hewlett Packard Enterprise Company, Microsoft Corporation, Capgemini SE, Cisco Systems Inc., Infosys Limited, Accenture PLC, International Business Machines Corporation, Wipro Limited, HCL Technologies Limited, DXC Technology, Genpact Limited, NTT Data Corporation, Atos SE, CGI Inc., Larsen & Toubro Infotech Limited, Tech Mahindra Limited, WNS Global Services Limited, Syntel Inc., LTIMindtree Limited, Hexaware Technologies Limited, Mphasis Limited, Virtusa Corporation, Zensar Technologies Limited, EPAM Systems Inc, Citibank NA, ExlService Holdings Inc., WNS Limited, Wipro Limited, Hinduja Global Solutions Limited, Sutherland Global Services Inc., Teleperformance SE.

Asia-Pacific was the largest region in software and BPO services market in 2024. North America was the second largest region in software and BPO services market. The regions covered in the software and BPO services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.

The countries covered in the software and bpo services market report are Australia, China, India, Indonesia, Japan, South Korea, Bangladesh, Thailand, Vietnam, Malaysia, Singapore, Philippines, Hong Kong, New Zealand, USA, Canada, Mexico, Brazil, Chile, Argentina, Colombia, Peru, France, Germany, UK, Austria, Belgium, Denmark, Finland, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, Russia, Czech Republic, Poland, Romania, Ukraine, Saudi Arabia, Israel, Iran, Turkey, UAE, Egypt, Nigeria, South Africa

The software and BPO services market includes revenues earned by entities by providing software and BPO services including application software programming services, computer program (software) development, computer software support services and web design services. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Software And BPO Services Global Market Report 2025 - By Type (BPO Services, Software Services), By Organization Size (Large Enterprises, Small And Medium Enterprises), By End-Use Industry (Financial Services, Retail & Wholesale, Information Technology, Manufacturing, Healthcare, Other End-User Industries) from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on software and bpo services market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

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Where is the largest and fastest growing market for software and bpo services ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The software and bpo services market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

  • The market characteristics section of the report defines and explains the market.
  • The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
  • The forecasts are made after considering the major factors currently impacting the market. These include:

The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.

  • Market segmentations break down the market into sub markets.
  • The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth.
  • The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
  • The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

  • Markets Covered:1) By Type: BPO Services; Software Services
  • 2) By Organization Size: Large Enterprises; Small And Medium Enterprises
  • 3) By End-Use Industry: Financial Services; Retail And Wholesale; Information Technology; Manufacturing; Healthcare; Other End-User Industries
  • Subsegments:
  • 1) By BPO Services: Customer Support Services; IT Helpdesk And Technical Support; Human Resources Outsourcing (HR Outsourcing); Finance And Accounting Outsourcing; Procurement And Supply Chain Outsourcing; Healthcare BPO Services; Legal Process Outsourcing (LPO); Knowledge Process Outsourcing (KPO)
  • 2) By Software Services: Custom Software Development; Software Maintenance And Support; Cloud Computing Services; Software Testing And Quality Assurance; Enterprise Resource Planning (ERP) Services; Application Development And Integration; Data Analytics And Business Intelligence Services; Cybersecurity Services
  • Companies Mentioned: Tata Consultancy Services Limited; Nippon Telegraph and Telephone Corporation; Telefonaktiebolaget LM Ericsson; Cognizant Technology Solutions Corporation; Dell Technologies Inc.; Hewlett Packard Enterprise Company; Microsoft Corporation; Capgemini SE; Cisco Systems Inc.; Infosys Limited; Accenture plc; International Business Machines Corporation; Wipro Limited; HCL Technologies Limited; DXC Technology; Genpact Limited; NTT Data Corporation; Atos SE; CGI Inc.; Larsen & Toubro Infotech Limited; Tech Mahindra Limited; WNS Global Services Limited; Syntel Inc.; LTIMindtree Limited; Hexaware Technologies Limited; Mphasis Limited; Virtusa Corporation; Zensar Technologies Limited; EPAM Systems Inc; Citibank NA; ExlService Holdings Inc.; WNS Limited; Wipro Limited; Hinduja Global Solutions Limited; Sutherland Global Services Inc.; Teleperformance SE
  • Countries: Australia; China; India; Indonesia; Japan; South Korea; Bangladesh; Thailand; Vietnam; Malaysia; Singapore; Philippines; Hong Kong; New Zealand; USA; Canada; Mexico; Brazil; Chile; Argentina; Colombia; Peru; France; Germany; UK; Austria; Belgium; Denmark; Finland; Ireland; Italy; Netherlands; Norway; Portugal; Spain; Sweden; Switzerland; Russia; Czech Republic; Poland; Romania; Ukraine; Saudi Arabia; Israel; Iran; Turkey; UAE; Egypt; Nigeria; South Africa
  • Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
  • Time Series: Five years historic and ten years forecast.
  • Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
  • Data Segmentations: country and regional historic and forecast data, market share of competitors, market segments.
  • Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
  • Delivery Format: PDF, Word and Excel Data Dashboard.

Table of Contents

1. Executive Summary

2. Software And BPO Services Market Characteristics

3. Software And BPO Services Market Trends And Strategies

4. Software And BPO Services Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Trade Wars and Tariffs, And Covid And Recovery On The Market

  • 4.1. Supply Chain Impact from Tariff War & Trade Protectionism

5. Global Software And BPO Services Growth Analysis And Strategic Analysis Framework

  • 5.1. Global Software And BPO Services PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
  • 5.2. Analysis Of End Use Industries
  • 5.3. Global Software And BPO Services Market Growth Rate Analysis
  • 5.4. Global Software And BPO Services Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
  • 5.5. Global Software And BPO Services Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
  • 5.6. Global Software And BPO Services Total Addressable Market (TAM)

6. Software And BPO Services Market Segmentation

  • 6.1. Global Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • BPO Services
  • Software Services
  • 6.2. Global Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Large Enterprises
  • Small And Medium Enterprises
  • 6.3. Global Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Financial Services
  • Retail And Wholesale
  • Information Technology
  • Manufacturing
  • Healthcare
  • Other End-User Industries
  • 6.4. Global Software And BPO Services Market, Sub-Segmentation Of BPO Services, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Customer Support Services
  • IT Helpdesk And Technical Support
  • Human Resources Outsourcing (HR Outsourcing)
  • Finance And Accounting Outsourcing
  • Procurement And Supply Chain Outsourcing
  • Healthcare BPO Services
  • Legal Process Outsourcing (LPO)
  • Knowledge Process Outsourcing (KPO)
  • 6.5. Global Software And BPO Services Market, Sub-Segmentation Of Software Services, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Custom Software Development
  • Software Maintenance And Support
  • Cloud Computing Services
  • Software Testing And Quality Assurance
  • Enterprise Resource Planning (ERP) Services
  • Application Development And Integration
  • Data Analytics And Business Intelligence Services
  • Cybersecurity Services

7. Software And BPO Services Market Regional And Country Analysis

  • 7.1. Global Software And BPO Services Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 7.2. Global Software And BPO Services Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

8. Asia-Pacific Software And BPO Services Market

  • 8.1. Asia-Pacific Software And BPO Services Market Overview
  • Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
  • 8.2. Asia-Pacific Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 8.3. Asia-Pacific Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 8.4. Asia-Pacific Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

9. China Software And BPO Services Market

  • 9.1. China Software And BPO Services Market Overview
  • 9.2. China Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
  • 9.3. China Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
  • 9.4. China Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion

10. India Software And BPO Services Market

  • 10.1. India Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 10.2. India Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 10.3. India Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

11. Japan Software And BPO Services Market

  • 11.1. Japan Software And BPO Services Market Overview
  • 11.2. Japan Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 11.3. Japan Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 11.4. Japan Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

12. Australia Software And BPO Services Market

  • 12.1. Australia Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 12.2. Australia Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 12.3. Australia Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

13. Indonesia Software And BPO Services Market

  • 13.1. Indonesia Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 13.2. Indonesia Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 13.3. Indonesia Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

14. South Korea Software And BPO Services Market

  • 14.1. South Korea Software And BPO Services Market Overview
  • 14.2. South Korea Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 14.3. South Korea Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 14.4. South Korea Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

15. Bangladesh Software And BPO Services Market

  • 15.1. Bangladesh Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 15.2. Bangladesh Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 15.3. Bangladesh Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

16. Thailand Software And BPO Services Market

  • 16.1. Thailand Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 16.2. Thailand Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 16.3. Thailand Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

17. Vietnam Software And BPO Services Market

  • 17.1. Vietnam Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 17.2. Vietnam Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 17.3. Vietnam Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

18. Malaysia Software And BPO Services Market

  • 18.1. Malaysia Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 18.2. Malaysia Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 18.3. Malaysia Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

19. Singapore Software And BPO Services Market

  • 19.1. Singapore Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 19.2. Singapore Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 19.3. Singapore Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

20. Philippines Software And BPO Services Market

  • 20.1. Philippines Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 20.2. Philippines Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 20.3. Philippines Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

21. Hong Kong Software And BPO Services Market

  • 21.1. Hong Kong Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 21.2. Hong Kong Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 21.3. Hong Kong Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

22. New Zealand Software And BPO Services Market

  • 22.1. New Zealand Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 22.2. New Zealand Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 22.3. New Zealand Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

23. Western Europe Software And BPO Services Market

  • 23.1. Western Europe Software And BPO Services Market Overview
  • 23.2. Western Europe Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 23.3. Western Europe Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 23.4. Western Europe Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

24. UK Software And BPO Services Market

  • 24.1. UK Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 24.2. UK Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 24.3. UK Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

25. Germany Software And BPO Services Market

  • 25.1. Germany Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 25.2. Germany Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 25.3. Germany Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

26. France Software And BPO Services Market

  • 26.1. France Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 26.2. France Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 26.3. France Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

27. Italy Software And BPO Services Market

  • 27.1. Italy Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 27.2. Italy Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 27.3. Italy Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

28. Spain Software And BPO Services Market

  • 28.1. Spain Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 28.2. Spain Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 28.3. Spain Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

29. Spain Software And BPO Services Market

  • 29.1. Spain Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 29.2. Spain Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 29.3. Spain Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

30. Austria Software And BPO Services Market

  • 30.1. Austria Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 30.2. Austria Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 30.3. Austria Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

31. Belgium Software And BPO Services Market

  • 31.1. Belgium Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 31.2. Belgium Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 31.3. Belgium Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

32. Denmark Software And BPO Services Market

  • 32.1. Denmark Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 32.2. Denmark Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 32.3. Denmark Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

33. Finland Software And BPO Services Market

  • 33.1. Finland Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 33.2. Finland Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 33.3. Finland Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

34. Ireland Software And BPO Services Market

  • 34.1. Ireland Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 34.2. Ireland Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 34.3. Ireland Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

35. Netherlands Software And BPO Services Market

  • 35.1. Netherlands Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 35.2. Netherlands Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 35.3. Netherlands Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

36. Norway Software And BPO Services Market

  • 36.1. Norway Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 36.2. Norway Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 36.3. Norway Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

37. Portugal Software And BPO Services Market

  • 37.1. Portugal Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 37.2. Portugal Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 37.3. Portugal Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

38. Sweden Software And BPO Services Market

  • 38.1. Sweden Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 38.2. Sweden Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 38.3. Sweden Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

39. Switzerland Software And BPO Services Market

  • 39.1. Switzerland Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 39.2. Switzerland Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 39.3. Switzerland Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion40. Eastern Europe Software And BPO Services Market
  • 40.1. Eastern Europe Software And BPO Services Market Overview
  • 40.2. Eastern Europe Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 40.3. Eastern Europe Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 40.4. Eastern Europe Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

41. Russia Software And BPO Services Market

  • 41.1. Russia Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 41.2. Russia Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 41.3. Russia Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

42. Czech Republic Software And BPO Services Market

  • 42.1. Czech Republic Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 42.2. Czech Republic Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 42.3. Czech Republic Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

43. Poland Software And BPO Services Market

  • 43.1. Poland Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 43.2. Poland Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 43.3. Poland Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

44. Romania Software And BPO Services Market

  • 44.1. Romania Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 44.2. Romania Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 44.3. Romania Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

45. Ukraine Software And BPO Services Market

  • 45.1. Ukraine Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 45.2. Ukraine Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 45.3. Ukraine Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

46. North America Software And BPO Services Market

  • 46.1. North America Software And BPO Services Market Overview
  • 46.2. North America Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 46.3. North America Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 46.4. North America Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

47. USA Software And BPO Services Market

  • 47.1. USA Software And BPO Services Market Overview
  • 47.2. USA Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 47.3. USA Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 47.4. USA Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

48. Canada Software And BPO Services Market

  • 48.1. Canada Software And BPO Services Market Overview
  • 48.2. Canada Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 48.3. Canada Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 48.4. Canada Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 49.1. Mexico Software And BPO Services Market Overview
  • 49.2. Mexico Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 49.3. Mexico Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 49.4. Mexico Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

50. South America Software And BPO Services Market

  • 50.1. South America Software And BPO Services Market Overview
  • 50.2. South America Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 50.3. South America Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 50.4. South America Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

51. Brazil Software And BPO Services Market

  • 51.1. Brazil Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 51.2. Brazil Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 51.3. Brazil Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

52. Chile Software And BPO Services Market

  • 52.1. Chile Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 52.2. Chile Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 52.3. Chile Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

53. Argentina Software And BPO Services Market

  • 53.1. Argentina Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 53.2. Argentina Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 53.3. Argentina Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

54. Colombia Software And BPO Services Market

  • 54.1. Colombia Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 54.2. Colombia Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 54.3. Colombia Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

55. Peru Software And BPO Services Market

  • 55.1. Peru Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 55.2. Peru Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 55.3. Peru Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

56. Middle East Software And BPO Services Market

  • 56.1. Middle East Software And BPO Services Market Overview
  • 56.2. Middle East Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 56.3. Middle East Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 56.4. Middle East Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

57. Saudi Arabia Software And BPO Services Market

  • 57.1. Saudi Arabia Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 57.2. Saudi Arabia Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 57.3. Saudi Arabia Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

58. Israel Software And BPO Services Market

  • 58.1. Israel Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 58.2. Israel Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 58.3. Israel Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

59. Iran Software And BPO Services Market

  • 59.1. Iran Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 59.2. Iran Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 59.3. Iran Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

60. Turkey Software And BPO Services Market

  • 60.1. Turkey Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 60.2. Turkey Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 60.3. Turkey Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

61. United Arab Emirates Software And BPO Services Market

  • 61.1. United Arab Emirates Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 61.2. United Arab Emirates Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 61.3. United Arab Emirates Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

62. Africa Software And BPO Services Market

  • 62.1. Africa Software And BPO Services Market Overview
  • 62.2. Africa Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 62.3. Africa Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 62.4. Africa Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

63. Egypt Software And BPO Services Market

  • 63.1. Egypt Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 63.2. Egypt Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 63.3. Egypt Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

64. Nigeria Software And BPO Services Market

  • 64.1. Nigeria Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 64.2. Nigeria Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 64.3. Nigeria Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

65. South Africa Software And BPO Services Market

  • 65.1. South Africa Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 65.2. South Africa Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 65.3. South Africa Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

66. Software And BPO Services Market Competitive Landscape And Company Profiles

  • 66.1. Software And BPO Services Market Competitive Landscape
  • 66.2. Software And BPO Services Market Company Profiles
    • 66.2.1. Tata Consultancy Services Limited Overview, Products and Services, Strategy and Financial Analysis
    • 66.2.2. Nippon Telegraph and Telephone Corporation Overview, Products and Services, Strategy and Financial Analysis
    • 66.2.3. Telefonaktiebolaget LM Ericsson Overview, Products and Services, Strategy and Financial Analysis
    • 66.2.4. Cognizant Technology Solutions Corporation Overview, Products and Services, Strategy and Financial Analysis
    • 66.2.5. Dell Technologies Inc. Overview, Products and Services, Strategy and Financial Analysis

67. Software And BPO Services Market Other Major And Innovative Companies

  • 67.1. Hewlett Packard Enterprise Company
  • 67.2. Microsoft Corporation
  • 67.3. Capgemini SE
  • 67.4. Cisco Systems Inc.
  • 67.5. Infosys Limited
  • 67.6. Accenture plc
  • 67.7. International Business Machines Corporation (IBM)
  • 67.8. Wipro Limited
  • 67.9. HCL Technologies Limited
  • 67.10. DXC Technology
  • 67.11. Genpact Limited
  • 67.12. NTT Data Corporation
  • 67.13. Atos SE
  • 67.14. CGI Inc.
  • 67.15. Larsen & Toubro Infotech Limited

68. Global Software And BPO Services Market Competitive Benchmarking And Dashboard

69. Key Mergers And Acquisitions In The Software And BPO Services Market

70. Recent Developments In The Software And BPO Services Market

71. Software And BPO Services Market High Potential Countries, Segments and Strategies

  • 71.1 Software And BPO Services Market In 2029 - Countries Offering Most New Opportunities
  • 71.2 Software And BPO Services Market In 2029 - Segments Offering Most New Opportunities
  • 71.3 Software And BPO Services Market In 2029 - Growth Strategies
    • 71.3.1 Market Trend Based Strategies
    • 71.3.2 Competitor Strategies

72. Appendix

  • 72.1. Abbreviations
  • 72.2. Currencies
  • 72.3. Historic And Forecast Inflation Rates
  • 72.4. Research Inquiries
  • 72.5. The Business Research Company
  • 72.6. Copyright And Disclaimer