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1705217

2025年IT服務管理（ITSM）全球市場報告

IT Service Management (ITSM) Global Market Report 2025
出版日期: | 出版商: The Business Research Company | 英文 200 Pages | 商品交期: 2-10個工作天內

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簡介目錄

預計未來幾年IT服務管理（ITSM）市場規模將快速成長。到 2029 年，這一數字將成長至 258.3 億美元，複合年成長率為 15.7%。預測期內的成長歸因於終端用戶產業對現代IT基礎設施基礎設施的採用不斷增加、數位業務轉型不斷增加、對整合平台的需求不斷成長、對改進 IT 服務交付的需求不斷增加以及現代企業對 IT 的依賴不斷增加。預測期內的關鍵趨勢包括人工智慧和自動化技術的整合、企業採用數商務策略、技術採用、從內部部署到雲端基礎的解決方案和服務的轉變以及 ITSM 軟體的採用。

由於雲端基礎的日益普及，IT 服務管理市場預計將會成長。雲端平台，也稱為雲端處理平台，透過網路提供各種運算服務，由於其提供的優勢（包括數位轉型、成本效益、安全性、整合和災難復原）而得到越來越廣泛的採用。有效的 IT 服務管理 (ITSM) 對於管理這些雲端平台、使 IT 服務與業務需求保持一致、確保服務品質和可用性、推動持續改進以及滿足安全性和合規性要求至關重要。例如，歐盟 (EU) 報告稱，2023 年購買雲端處理服務的企業比例將比 2021 年增加 4.2 個百分點，這反映出雲端基礎的平台的採用率不斷提高，推動了 ITSM 市場的發展。

IT 服務管理市場的主要企業正專注於基於人工智慧的 IT 服務管理等創新解決方案，以提高效率和使用者體驗。基於人工智慧的 ITSM 解決方案正在徹底改變傳統實踐，使組織能夠提供更快、更主動、更個人化的 IT 服務，同時實現卓越營運和成本節約。例如，Spark 最近於 2023 年 8 月推出了 ServiceFlex，這是一項人工智慧主導的IT 服務管理解決方案，它利用智慧技術和自動化來簡化 IT 營運並防止業務中斷，例如自動執行數位憑證續約。

目錄

第1章執行摘要

第2章 市場特徵

第3章 市場趨勢與策略

第4章 市場 - 宏觀經濟情景，包括利率、感染疾病、地緣政治、新冠疫情、經濟復甦對市場的影響

第5章 全球成長分析與策略分析框架

  • 全球IT服務管理（ITSM）PESTEL分析（政治、社會、技術、環境、法律因素、促進因素與限制因素）
  • 最終用途產業分析
  • 全球IT服務管理（ITSM）市場：成長率分析
  • 全球 IT 服務管理 (ITSM) 市場表現：規模與成長，2019-2024 年
  • 全球 IT 服務管理 (ITSM) 市場預測：規模與成長，2024-2029 年，2034 年
  • 全球 IT 服務管理 (ITSM) 總目標市場 (TAM)

第6章市場區隔

  • 全球 IT 服務管理 (ITSM) 市場（按組件、效能和預測），2019-2024 年、2024-2029 年、2034 年
  • 解決方案
  • 服務
  • 全球 IT 服務管理 (ITSM) 市場（按技術、績效和預測），2019-2024 年、2024-2029 年、2034 年
  • 績效管理
  • 配置管理
  • 網管
  • 資料庫管理系統
  • 其他技術
  • 全球 IT 服務管理 (ITSM) 市場：按部署、績效和預測，2019-2024 年、2024-2029 年、2034 年
  • 雲
  • 本地
  • 全球 IT 服務管理 (ITSM) 市場（按公司規模、績效及預測），2019-2024 年、2024-2029 年、2034 年
  • 中小型企業
  • 大型企業
  • 全球 IT 服務管理 (ITSM) 市場（按最終用戶、績效和預測），2019-2024 年、2024-2029 年、2034 年
  • 銀行、金融服務和保險（BFSI）
  • 製造業
  • 政府和教育
  • 資訊科技和通訊
  • 零售
  • 旅遊與飯店
  • 衛生保健
  • 其他最終用戶
  • 全球 IT 服務管理 (ITSM) 市場解決方案細分，按類型、績效和預測，2019-2024 年、2024-2029 年、2034 年
  • ITSM軟體
  • ITSM平台
  • ITSM平台
  • 全球 IT 服務管理 (ITSM) 市場，按服務類型、績效和預測細分，2019-2024 年、2024-2029 年、2034 年
  • 諮詢
  • 執行
  • 培訓和支持
  • 託管服務

第7章 區域和國家分析

  • 全球 IT 服務管理 (ITSM) 市場：按地區、績效及預測，2019-2024 年、2024-2029 年、2034 年
  • 全球 IT 服務管理 (ITSM) 市場：按國家/地區、績效及預測，2019-2024 年、2024-2029 年、2034 年

第8章 亞太市場

第9章：中國市場

第10章 印度市場

第11章 日本市場

第12章 澳洲市場

第13章 印尼市場

第14章 韓國市場

第15章 西歐市場

第16章英國市場

第17章 德國市場

第18章 法國市場

第19章：義大利市場

第20章：西班牙市場

第21章 東歐市場

第22章 俄羅斯市場

第23章 北美市場

第24章美國市場

第25章：加拿大市場

第26章 南美洲市場

第27章：巴西市場

第28章 中東市場

第29章：非洲市場

第30章競爭格局與公司概況

  • IT 服務管理 (ITSM) 市場：競爭格局
  • IT 服務管理 (ITSM) 市場：公司簡介
    • Microsoft Corporation Overview, Products and Services, Strategy and Financial Analysis
    • IBM Corporation Overview, Products and Services, Strategy and Financial Analysis
    • Broadcom Inc. Overview, Products and Services, Strategy and Financial Analysis
    • Hewlett Packard Enterprise Co. Overview, Products and Services, Strategy and Financial Analysis
    • ServiceNow Inc. Overview, Products and Services, Strategy and Financial Analysis

第31章 其他大型創新企業

  • Open Text Corporation
  • Atlassian Corporation Plc
  • Micro Focus International Plc
  • BMC Software Inc.
  • Epicor Software Corporation
  • ManageEngine
  • SolarWinds Worldwide LLC
  • Ivanti Inc.
  • Freshworks Inc.
  • ASG Technologies Group Inc.
  • TOPdesk Nederland BV
  • EasyVista Inc.
  • Matrix42 AG
  • Spiceworks Ziff Davis Inc
  • Axios Systems Plc

第 32 章全球市場競爭基準化分析與儀表板

第33章 重大併購

第34章近期市場趨勢

第 35 章 高市場潛力國家、細分市場與策略

  • 2029 年 IT 服務管理 (ITSM) 市場：提供新機會的國家
  • 2029 年 IT 服務管理 (ITSM) 市場：細分市場帶來新機會
  • 2029 年 IT 服務管理 (ITSM) 市場：成長策略
    • 基於市場趨勢的策略
    • 競爭對手的策略

第36章 附錄

簡介目錄
Product Code: r30524

IT service management (ITSM) encompasses the practices, policies, and processes adopted by organizations to design, deliver, manage, and improve IT services for internal and external customers.

The main component types of IT service management (ITSM) include solutions and services. Solutions, broadly speaking, refer to methods or approaches for solving problems or addressing challenging situations. These solutions are enabled by various technologies such as performance management, configuration management, network management, database management systems, and others. These technologies can be deployed through both cloud-based and on-premise systems. They cater to various enterprise sizes, including small and medium enterprises as well as large enterprises, and are utilized by diverse end-users spanning industries such as banking, financial services, and insurance (BFSI), manufacturing, government and education, information technology and telecommunications, retail, travel and hospitality, healthcare, and others.

The IT service management market research report is one of a series of new reports from The Business Research Company that provides IT service management market statistics, including IT service management industry global market size, regional shares, competitors with an IT service management market share, detailed IT service management market segments, market trends and opportunities, and any further data you may need to thrive in the IT service management industry. This IT service management research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The IT service management (ITSM) market size has grown rapidly in recent years. It will grow from $12.43 billion in 2024 to $14.42 billion in 2025 at a compound annual growth rate (CAGR) of 16.0%. The growth in the historic period can be attributed to increased overall service quality, increased operational effectiveness, increased complexity of it infrastructure, rise in priority for compliance and security in IT operations, increased expenditure to support cloud ITSM solutions.

The IT service management (ITSM) market size is expected to see rapid growth in the next few years. It will grow to $25.83 billion in 2029 at a compound annual growth rate (CAGR) of 15.7%. The growth in the forecast period can be attributed to rising adoption of updated IT infrastructure across the end-user industries, increasing digital business transformation, increasing demand for unified platform, increasing demand for improved IT service delivery, growing reliance of modern enterprises on IT. Major trends in the forecast period include integration of AI and automation technology, adoption of digital business strategies by enterprises, technology adoption, transition from on-premises to cloud-based solutions and services, adoption of ITSM software.

The IT service management market is poised for growth due to the increasing adoption of cloud-based platforms. Cloud platforms, also known as cloud computing platforms, provide various computing services over the internet and are being adopted more widely due to factors such as digital transformation, cost-effectiveness, security, integration, and disaster recovery benefits. Effective IT service management (ITSM) is essential for managing these cloud platforms, aligning IT services with business needs, ensuring service quality and availability, driving continual improvement, and addressing security and compliance requirements. For example, the European Union reported a 4.2 percentage point increase in businesses purchasing cloud computing services in 2023 compared to 2021, reflecting the growing adoption of cloud-based platforms driving the ITSM market.

Leading companies in the IT service management market are focusing on innovative solutions such as AI-based IT service management to enhance efficiency and user experience. AI-based ITSM solutions revolutionize traditional practices, allowing organizations to deliver faster, proactive, and personalized IT services while achieving operational excellence and cost savings. For instance, in August 2023, Spark recently launched ServiceFlex, an AI-driven IT service management solution that leverages smart technology and automation to streamline IT operations and prevent business disruptions, such as automating digital certificate renewals.

In May 2023, ServiceNow acquired G2K to integrate G2K's smart IoT technology into its Now Platform. This integration enables businesses to connect real-time data across physical spaces and utilize AI to derive actionable insights. G2K, a Germany-based company specializing in IT service management, brings valuable expertise to enhance ServiceNow's offerings.

Major companies operating in the IT service management (ITSM) market are Microsoft Corporation, IBM Corporation, Broadcom Inc., Hewlett Packard Enterprise Co., ServiceNow Inc., Open Text Corporation, Atlassian Corporation Plc, Micro Focus International Plc, BMC Software Inc., Epicor Software Corporation, ManageEngine, SolarWinds Worldwide LLC, Ivanti Inc., Freshworks Inc., ASG Technologies Group Inc., TOPdesk Nederland B.V., EasyVista Inc., Matrix42 AG, Spiceworks Ziff Davis Inc, Axios Systems Plc, SysAid Technologies Ltd, SunView Software Inc., InvGate Inc., Cherwell Software LLC, CA Technologies Inc.

North America was the largest region in the it service management (ITSM) market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the IT service management (ITSM) market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the IT service management (ITSM) market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The IT service management (ITSM) market consists of revenues earned by entities by providing services such as consulting and implementation services, managed services, and outsourcing offerings. The market value includes the value of related goods sold by the service provider or included within the service offering. The IT service management (ITSM) also includes sales of asset management tools, configuration management tools, and service desk tools. Values in this market are 'factory gate' values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

IT Service Management (ITSM) Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on it service management (itsm) market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

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Where is the largest and fastest growing market for it service management (itsm) ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The it service management (itsm) market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

  • The market characteristics section of the report defines and explains the market.
  • The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
  • The forecasts are made after considering the major factors currently impacting the market. These include:

The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.

  • Market segmentations break down the market into sub markets.
  • The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
  • The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
  • The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

  • Markets Covered:1) By Component: Solution; Services
  • 2) By Technology: Performance Management; Configuration Management; Network Management; Database Management System; Other Technologies
  • 3) By Deployment: Cloud; On-Premise
  • 4) By Enterprise Size: Small And Medium Enterprises; Large Enterprises
  • 5) By End-User: Banking, Financial Services, And Insurance (BFSI); Manufacturing; Government And Education; Information Technology And Telecommunication; Retail; Travel And Hospitality; Healthcare; Other End-Users
  • Subsegments:
  • By Solution: ITSM Software; ITSM Platforms; ITSM Tools
  • By Services: Consulting; Implementation; Training And Support; Managed Services
  • Companies Mentioned: Microsoft Corporation; IBM Corporation; Broadcom Inc.; Hewlett Packard Enterprise Co.; ServiceNow Inc.
  • Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
  • Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
  • Time series: Five years historic and ten years forecast.
  • Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
  • Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
  • Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
  • Delivery format: PDF, Word and Excel Data Dashboard.

Table of Contents

1. Executive Summary

2. IT Service Management (ITSM) Market Characteristics

3. IT Service Management (ITSM) Market Trends And Strategies

4. IT Service Management (ITSM) Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Covid And Recovery On The Market

5. Global IT Service Management (ITSM) Growth Analysis And Strategic Analysis Framework

  • 5.1. Global IT Service Management (ITSM) PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
  • 5.2. Analysis Of End Use Industries
  • 5.3. Global IT Service Management (ITSM) Market Growth Rate Analysis
  • 5.4. Global IT Service Management (ITSM) Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
  • 5.5. Global IT Service Management (ITSM) Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
  • 5.6. Global IT Service Management (ITSM) Total Addressable Market (TAM)

6. IT Service Management (ITSM) Market Segmentation

  • 6.1. Global IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Solution
  • Services
  • 6.2. Global IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Performance Management
  • Configuration Management
  • Network Management
  • Database Management System
  • Other Technologies
  • 6.3. Global IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Cloud
  • On-Premise
  • 6.4. Global IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Small And Medium Enterprises
  • Large Enterprises
  • 6.5. Global IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Banking, Financial Services, And Insurance (BFSI)
  • Manufacturing
  • Government And Education
  • Information Technology And Telecommunication
  • Retail
  • Travel And Hospitality
  • Healthcare
  • Other End-Users
  • 6.6. Global IT Service Management (ITSM) Market, Sub-Segmentation Of Solution, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • ITSM Software
  • ITSM Platforms
  • ITSM Platforms
  • 6.7. Global IT Service Management (ITSM) Market, Sub-Segmentation Of Services, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Consulting
  • Implementation
  • Training And Support
  • Managed Services

7. IT Service Management (ITSM) Market Regional And Country Analysis

  • 7.1. Global IT Service Management (ITSM) Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 7.2. Global IT Service Management (ITSM) Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

8. Asia-Pacific IT Service Management (ITSM) Market

  • 8.1. Asia-Pacific IT Service Management (ITSM) Market Overview
  • Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
  • 8.2. Asia-Pacific IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 8.3. Asia-Pacific IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 8.4. Asia-Pacific IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

9. China IT Service Management (ITSM) Market

  • 9.1. China IT Service Management (ITSM) Market Overview
  • 9.2. China IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
  • 9.3. China IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
  • 9.4. China IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion

10. India IT Service Management (ITSM) Market

  • 10.1. India IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 10.2. India IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 10.3. India IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

11. Japan IT Service Management (ITSM) Market

  • 11.1. Japan IT Service Management (ITSM) Market Overview
  • 11.2. Japan IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 11.3. Japan IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 11.4. Japan IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

12. Australia IT Service Management (ITSM) Market

  • 12.1. Australia IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 12.2. Australia IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 12.3. Australia IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

13. Indonesia IT Service Management (ITSM) Market

  • 13.1. Indonesia IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 13.2. Indonesia IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 13.3. Indonesia IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

14. South Korea IT Service Management (ITSM) Market

  • 14.1. South Korea IT Service Management (ITSM) Market Overview
  • 14.2. South Korea IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 14.3. South Korea IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 14.4. South Korea IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

15. Western Europe IT Service Management (ITSM) Market

  • 15.1. Western Europe IT Service Management (ITSM) Market Overview
  • 15.2. Western Europe IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 15.3. Western Europe IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 15.4. Western Europe IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

16. UK IT Service Management (ITSM) Market

  • 16.1. UK IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 16.2. UK IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 16.3. UK IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

17. Germany IT Service Management (ITSM) Market

  • 17.1. Germany IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 17.2. Germany IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 17.3. Germany IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

18. France IT Service Management (ITSM) Market

  • 18.1. France IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 18.2. France IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 18.3. France IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

19. Italy IT Service Management (ITSM) Market

  • 19.1. Italy IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 19.2. Italy IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 19.3. Italy IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

20. Spain IT Service Management (ITSM) Market

  • 20.1. Spain IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 20.2. Spain IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 20.3. Spain IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

21. Eastern Europe IT Service Management (ITSM) Market

  • 21.1. Eastern Europe IT Service Management (ITSM) Market Overview
  • 21.2. Eastern Europe IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 21.3. Eastern Europe IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 21.4. Eastern Europe IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

22. Russia IT Service Management (ITSM) Market

  • 22.1. Russia IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 22.2. Russia IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 22.3. Russia IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

23. North America IT Service Management (ITSM) Market

  • 23.1. North America IT Service Management (ITSM) Market Overview
  • 23.2. North America IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 23.3. North America IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 23.4. North America IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

24. USA IT Service Management (ITSM) Market

  • 24.1. USA IT Service Management (ITSM) Market Overview
  • 24.2. USA IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 24.3. USA IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 24.4. USA IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

25. Canada IT Service Management (ITSM) Market

  • 25.1. Canada IT Service Management (ITSM) Market Overview
  • 25.2. Canada IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 25.3. Canada IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 25.4. Canada IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

26. South America IT Service Management (ITSM) Market

  • 26.1. South America IT Service Management (ITSM) Market Overview
  • 26.2. South America IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 26.3. South America IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 26.4. South America IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

27. Brazil IT Service Management (ITSM) Market

  • 27.1. Brazil IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 27.2. Brazil IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 27.3. Brazil IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

28. Middle East IT Service Management (ITSM) Market

  • 28.1. Middle East IT Service Management (ITSM) Market Overview
  • 28.2. Middle East IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 28.3. Middle East IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 28.4. Middle East IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

29. Africa IT Service Management (ITSM) Market

  • 29.1. Africa IT Service Management (ITSM) Market Overview
  • 29.2. Africa IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 29.3. Africa IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 29.4. Africa IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

30. IT Service Management (ITSM) Market Competitive Landscape And Company Profiles

  • 30.1. IT Service Management (ITSM) Market Competitive Landscape
  • 30.2. IT Service Management (ITSM) Market Company Profiles
    • 30.2.1. Microsoft Corporation Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.2. IBM Corporation Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.3. Broadcom Inc. Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.4. Hewlett Packard Enterprise Co. Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.5. ServiceNow Inc. Overview, Products and Services, Strategy and Financial Analysis

31. IT Service Management (ITSM) Market Other Major And Innovative Companies

  • 31.1. Open Text Corporation
  • 31.2. Atlassian Corporation Plc
  • 31.3. Micro Focus International Plc
  • 31.4. BMC Software Inc.
  • 31.5. Epicor Software Corporation
  • 31.6. ManageEngine
  • 31.7. SolarWinds Worldwide LLC
  • 31.8. Ivanti Inc.
  • 31.9. Freshworks Inc.
  • 31.10. ASG Technologies Group Inc.
  • 31.11. TOPdesk Nederland B.V.
  • 31.12. EasyVista Inc.
  • 31.13. Matrix42 AG
  • 31.14. Spiceworks Ziff Davis Inc
  • 31.15. Axios Systems Plc

32. Global IT Service Management (ITSM) Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The IT Service Management (ITSM) Market

34. Recent Developments In The IT Service Management (ITSM) Market

35. IT Service Management (ITSM) Market High Potential Countries, Segments and Strategies

  • 35.1 IT Service Management (ITSM) Market In 2029 - Countries Offering Most New Opportunities
  • 35.2 IT Service Management (ITSM) Market In 2029 - Segments Offering Most New Opportunities
  • 35.3 IT Service Management (ITSM) Market In 2029 - Growth Strategies
    • 35.3.1 Market Trend Based Strategies
    • 35.3.2 Competitor Strategies

36. Appendix

  • 36.1. Abbreviations
  • 36.2. Currencies
  • 36.3. Historic And Forecast Inflation Rates
  • 36.4. Research Inquiries
  • 36.5. The Business Research Company
  • 36.6. Copyright And Disclaimer