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1692482

美國IT 服務：市場佔有率分析、產業趨勢與成長預測（2025-2030 年）

United States (US) IT Services - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2025 - 2030)
出版日期: | 出版商: Mordor Intelligence | 英文 200 Pages | 商品交期: 2-3個工作天內

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簡介目錄

美國IT 服務市場規模預計在 2025 年為 4,908.6 億美元，預計到 2030 年將達到 6,715.7 億美元，預測期內（2025-2030 年）的複合年成長率為 6.47%。

美國 IT 服務市場-IMG1

企業非常重視數位化，包括利用先進技術來推動成長同時降低成本、更多地使用雲端技術以及利用商業商業智慧來預測和最佳化營運以增加收益。人們對資料安全和隱私保護的日益關注正在推動各行各業企業對 IT 服務的需求。

主要亮點

  • 在數位轉型時代，隨著企業升級其內部IT基礎設施服務並將部分業務遷移到雲端，IT決策者面臨法規遵循、安全性和降低風險的問題。
  • 此外，企業越來越意識到，將資料遷移到雲端，而不是建置和維護新的資訊儲存設施，可以節省成本和資源，從而推動了該地區對雲端處理解決方案的需求以及按需 IT 服務的採用。
  • 該地區的 IT 服務可能會受到 5G、區塊鏈、AR 和 AI 等趨勢的影響。 5G技術的出現很可能會讓企業建立自己的網路。數位化轉型有望實現基於本地頻譜帶的新網路創建以及現有網路升級到 LTE。
  • IT服務市場的前景光明。然而，資料外洩增加、產品定製成本擔憂以及資料遷移等因素對市場構成了威脅。
  • 根據美國人口普查局的數據，自新冠疫情爆發以來，美國零售電子商務銷售額逐季成長。電子商務銷售額的大幅成長可能為疫情後的市場公司創造成長機會。自從疫情爆發以來，我們看到在 IT 服務市場進行大規模投資的公司數量明顯增加。這種成長主要是由滿足各個終端用戶產業和電力混合工作環境不斷變化的數位轉型需求的需求所驅動。

美國IT服務市場趨勢

IT外包佔很大市場佔有率

  • 大多數美國公司已將IT業務外包給新興經濟體，以節省人事費用。預計在預測期內，IBM、DXC 和 Cognizant 等美國主要 IT 外包公司的存在將推動該國離岸和在岸 IT 外包市場的發展。
  • 該國私營企業和政府企業正在快速數位化，為 TCS 和 Infosys 等供應商創造了機會，透過簽約公司提供 IT 外包服務來擴展業務。
  • 例如，美國雇主在僱用美國員工時會考慮一系列成本參數。這些成本包括招聘、辦公空間、電腦設備、辦公家具、監督/培訓、品質保證、工資/薪水、聯邦保險繳款法（FICA）、醫療保險、失業保險、勞工保險、員工社會福利、退休計劃、帶薪休假、病假、員工離職率、辦公用品、人力資源部門以及對政府法規遵守情況的監督。
  • 隨著這些成本的累積，IT外包的選擇變得更加現實。全球 IT 服務供應商也紛紛擴大在該國的業務。這些發展清楚地顯示了本地企業對 IT 外包需求的快速成長。為了向智慧製造、保險、航太和國防領域的客戶提供數位轉型服務，HCL Technologies 在該國設立了全球交付中心。
  • Onix Networking Corp、Innowise Inc等多家在美國營運的中型IT服務公司，已與微軟、Google等全球科技公司建立合作關係，以增強其IT外包服務能力，並支持美國市場的成長。例如，Onyx在2023年2月宣布與Google Cloud Partner Advantage計畫合作，並獲得了應用開發合作夥伴專業認證。這擴展了該公司的 IT 外包服務，為其提供了使用 Google Cloud 技術在應用開發領域建立客戶解決方案的能力和容量。
  • 美國的數位化趨勢以及工業4.0導致IT服務回流，即將業務回歸美國。隨著政府尋求創造國內就業機會和振興美國經濟，這一趨勢正在增強，這可能會支持該國 IT 外包公司的市場擴張，並在預測期內推動市場發展。
  • 美國勞工統計局預測，從現在到 2026 年，就業成長率將達到 31%。此外，預計在此期間將創造約 255,400 個 IT 工作。在美國，公共部門僱用了約36萬人，資訊產業僱用了約8.3萬人。

最大的終端用戶產業是醫療保健

  • 近年來，先進的新興技術已經改變了美國的醫療保健。為了應對不斷變化的法規環境，醫院和診所正在採用新技術來提高病患照護的品質。全國各地的醫療機構都已成為高科技業務，將先進的技術交到有能力的專業人員手中。
  • 我們在醫療保健領域的 IT 服務能夠實施洞察主導的解決方案，以實現高效和數位化的醫療保健，滿足個人組織、小型或大型多服務組織和專利權。此外，這些服務可協助醫療保健客戶簡化綜合護理服務並改善臨床、財務和營運結果。
  • 此外，隨著醫療保健機構專注於數位化醫療保健業務以改善護理，美國醫療保健領域對 IT 服務的採用正在迅速增加。因此，各種 IT 服務提供者正在該地區實施醫療保健 IT 服務。
  • 例如，Damco 符合 HIPAA 標準的遠端醫療解決方案使醫療保健提供者能夠提供高品質、安全的遠端醫療服務，作為傳統醫療保健模式的替代方案。該公司的 IT 服務使患者能夠透過網路和行動裝置與醫生聯繫、利用視訊會議和語音通話、線上預約、接受即時諮詢和遠端獲取詳細的治療資訊，無論身在何處都能獲得醫療服務。
  • 此外，政府預計醫療保健支出將達到 7,1,470 億美元，這將促進市場的成長。在美國，醫療保健領域的數位轉型意味著整合整個企業的數位化能力和流程，包括付款人、提供者和其他組織。
  • 透過結合數位系統和流程，數位轉型的醫療保健可以為患者提供個人化、全通路的體驗。電子健康記錄和其他舉措實現醫療保健互通性的舉措的進步反映了美國醫療保健領域近期向數位轉型的轉變。這些發展正在推動美國對 IT 服務的採用。

美國IT服務市場概況

美國IT 服務市場較為分散，目前正在研究中，但由 IBM、TCS、Wipro、微軟和凱捷等大型公司主導。為了維持市場地位並留住客戶，這些產業領導者採取強力的競爭策略並不斷改進服務。這種激烈的競爭是市場格局的特徵，由於這些公司會客製化其服務以滿足客戶的不同需求，預計競爭對手之間的敵意將在整個預測期內持續存在。

  • 2023 年 10 月，IBM 宣布了其託管檢測和響應服務的下一代發展，該服務由新的 AI 技術提供支持，包括自動升級或關閉高達 85% 的警報的能力。新的威脅偵測和回應服務 (TDR) 提供全天候監控、調查和自動修復客戶混合雲端環境中所有相關技術的安全警報，包括現有的安全工具和投資、雲端、內部部署和操作技術(OT)。
  • 2023年7月，塔塔諮詢服務公司（TCS）將擴大與通用電氣醫療科技公司（GE Healthcare）的長期夥伴關係關係，以加速GE Healthcare的IT營運模式轉型。此次合作將專注於透過監督GE 醫療的應用程式組合和實施促進創新的新營運模式，實現 GE 醫療全球 IT 能力的數位現代化。 TCS監督企業 IT 應用的開發、維護、合理化和標準化。

其他福利

  • Excel 格式的市場預測 (ME) 表
  • 3個月的分析師支持

目錄

第1章 引言

  • 研究假設和市場定義
  • 研究範圍

第2章調查方法

第3章執行摘要

第4章 市場洞察

  • 市場概覽
  • 產業吸引力－波特五力分析
    • 供應商的議價能力
    • 買家的議價能力
    • 新進入者的威脅
    • 競爭程度
    • 替代品的威脅
  • 產業價值鏈分析
  • COVID-19 市場影響評估
  • 監管狀況

第5章市場動態

  • 市場促進因素
    • 加速數位轉型並跨產業採用新技術
    • 更重視透過外包非核心業務來發揮核心競爭力
  • 市場限制
    • 資料安全、客製化、資料遷移
  • 一級和二級 IT 服務供應商的比較分析
  • 內部與外包分析

第6章市場區隔

  • 按類型
    • IT諮詢與實施
    • IT外包
    • 業務流程外包
    • 其他類型
  • 按最終用戶
    • 製造業
    • 政府
    • BFSI
    • 衛生保健
    • 零售和消費品
    • 後勤
    • 其他最終用戶

第7章競爭格局

  • 公司簡介
    • IBM Corporation
    • Accenture PLC
    • Microsoft Corporation
    • Infosys Limited
    • Wipro Limited
    • TATA Consultancy Services Limited
    • Capgemini SE
    • Atos SE
    • HCL Technologies Limited
    • Leidos Holdings, Inc.
    • Sphere Partners LLC
    • Kanda Software
    • Fingent Corp.
    • Intetics Inc.
    • Integris
    • Synoptek, LLC
    • Simform
    • MAS Global Consulting
    • Algoworks Solutions Inc
    • Icreon Holdings Inc
    • DevDigital LLC
    • Slalom, Inc.
    • VATES SA
    • Computer Solution East, Inc.
    • Perficient, Inc.
    • Innowise Group
    • Velvetech LLC
    • CHI Software
    • Edafio Technology Partners
    • VLink, Inc.
    • Ardem Incorporated
    • Unity Communications
    • Accedia
    • Intersog
    • Galaxy Weblinks LTD
    • Wave Access USA
    • Centricsit LLC
    • A3 Logics
    • Bottle Rocket LLC
    • Premier BPO, LLC
    • Sumerge
    • Peak Support, LLC
    • Progent Corporation
    • Sciencesoft USA Corporation
    • Intellectsoft US LLC

第8章投資分析

第9章：市場的未來

簡介目錄
Product Code: 91565

The United States IT Services Market size is estimated at USD 490.86 billion in 2025, and is expected to reach USD 671.57 billion by 2030, at a CAGR of 6.47% during the forecast period (2025-2030).

United States (US) IT Services - Market - IMG1

Firms focusing more on digital with access to advanced technologies for driving growth while decreasing cost, growing usage of cloud technologies, and using business intelligence for forecasting and optimizing company operations to earn more increased revenues are a few of the critical IT Services Market drivers and trends fueling the growth of the market. Growing data security and privacy protection considerations drive the demand for IT services from companies across various industry verticals.

Key Highlights

  • IT decision-makers face regulatory compliance, security, and risk reduction issues as businesses in the digital transformation era upgrade their on-premises IT infrastructure services and move some of their operations to the cloud.
  • Moreover, The demand for cloud computing solutions and, consequently, the adoption of ondemand IT services in the region is driven by increasing awareness amongst businesses that they can save money and resources by shifting their data to a cloud rather than building or maintaining new information storage.
  • The IT services acorss the region are likely to be influenced by trends such as 5G, Blockchain, AR and AI. It's likely that companies will be able to set up networks in their premises with the arrival of 5G technology. It is expected that digital transformation will allow the establishment of new networks based on local frequency bands or to upgrade existing ones for LTE.
  • IT service market has a positive outlook in the country. Still, factors such as growing data breaches, cost concerns over product customization, and data migration are some of the reasons posing a threat to the market.
  • According to the US Census Bureau, post-COVID-19, retail e-commerce sales in the United States were rise over the previous quarter. The opportunity for market players to grow after the pandemic would be created by such a huge increase in ecommerce sales. There has been a noticeable increase in organisations that have made significant investments to the IT services market since the pandemic. The need to address evolving digital transformation requirements in different end user industries and to strengthen the hybrid workplace environment is primarily driving this growth.

United States (US) IT Services Market Trends

IT Outsourcing to Hold Major Market Share

  • The majority of US companies have long outsourced IT work to developing economies to save on labor costs. The country houses major IT outsourcing players such as IBM, DXC, and Cognizant, which fuels the country's offshore and onshore IT outsourcing market during the forecast period.
  • The country has been registering significant digital transformations across all private and government-owned businesses, creating an opportunity for market vendors, such as TCS, Infosys, etc., to expand their businesses by contracting with the enterprises for their IT outsourcing service offerings.
  • A US-based employer, for instance, considers a set of cost parameters while hiring a US-based employee. These costs include recruiting, office space, computer equipment, office furniture, supervision/training, quality assurance, wage/salary, Federal Insurance Contributions Act (FICA), Medicare, unemployment insurance, workman's comp, benefits, retirement plan, paid holidays, sick days, employee turnover, office supplies, human resources department, and government regulations compliance oversight.
  • Amongst these cost stacks, the IT outsourcing option becomes more viable. The global IT services vendors also Additionally, the global IT services vendors resorted to expanding their footprints in the country. Such action clearly indicates demand soaring for IT outsourcing from local companies. In order to offer digital transformation services to clients in the smart manufacturing, insurance, aerospace and defence sectors, HCL Technologies has established a global delivery centre in the country.
  • Many midscale IT service companies operating in the US, such as Onix Networking Corp, Innowise Inc., etc., have been partnering with global technology companies, such as Microsoft and Google, to increase their IT outsourcing service capabilities, supporting the market growth in the country. For instance, in February 2023, Onix announced that it has collaborated in the Google Cloud Partner Advantage program to gain the application Development Partner Specialization. It expanded its IT outsourcing service, offering the capability and capacity to build customer solutions in the Application Development field using Google Cloud technology.
  • The digitization trend in the country with Industry 4.0 has led to the reshoring of IT services, i.e., bringing operations back to the US shores. This has become increasingly popular as the government has been aiming to create domestic jobs and help in the resurgence of the American economy, which can support the market expansion of IT outsourcing companies in the country and drive the market during the forecast period.
  • The Bureau of Labor Statistics in the United States estimates that there will be a 31% increase in employment between now and 2026. In addition, in this period, approximately 255,400 IT jobs are expected to be created. About 0.36 million people were employed by the public sector and about 0.083 million for information industries within the United States.

Healthcare to be the Largest End-user Industry

  • Advanced and emerging technologies have recently transformed healthcare in the United States. In response to the changing regulatory environment, hospitals and doctor's offices have introduced new technology that improves quality of care for patients. High technology operations are now being carried out at medical facilities in the country, placing advanced technologies in the hands of talented professionals.
  • IT services in the healthcare sector enable the implementation of insights-driven solutions for efficient and digitally accessible healthcare that suit individual organizations to small or big multiservice organizations and franchises. Additionally, these services help healthcare customers streamline integrated care delivery for better clinical, financial, and operational outcomes.
  • Moreover, the implementation of IT services in the healthcare sector is rapidly rising across the United States as healthcare organizations focus on digitizing healthcare practices for improved care. Therefore, various IT service providers are introducing healthcare IT services in the region.
  • For example, Damco's HIPAA complaint telemedicine solution enables healthcare providers to offer quality and safe telehealth services that give a more favourable alternative to traditional medical models. By using the Internet and mobile devices to connect with doctorsleveraging videoconferencing or audiophone call communications, booking online appointments, undergoing real time consultations, getting more information about medical treatments remotely, this company's IT service enables patients to access healthcare services from wherever they are.
  • Furthermore, the government has forecasted the healthcare expenditure to reach USD 7.147 trillion, thereby contributing to the market growth. In the United States, digital transformation in healthcare involves the integration of digital functions or processes across the enterprise - be it a payer, a provider, or another organization.
  • By combining digital systems and processes, digitally transformed healthcare can offer its patients individualized and omnichannel experiences. Advancements in electronic medical records or other initiatives striving for medical interoperability reflect the recent shift toward the digital transformation of healthcare in the United States. Such developments are boosting the adoption of IT services in the United States.

United States (US) IT Services Market Overview

The USA IT service market is fragemnted and is under examination is currently dominated by major players, including IBM, TCS, Wipro, Microsoft, and Capgemini, all of whom boast substantial client bases. These industry leaders are continuously elevating their offerings, employing robust competitive strategies to maintain their market presence and retain their clientele. This intense competition characterizes the market landscape, with high levels of rivalry expected to persist throughout the forecasted period as these players tailor their services to meet the diverse needs of their customers.

  • In October 2023 - IBM has announced the next evolution of its managed detection and response service offerings with new AI technologies, including the ability to automatically escalate or close up to 85% of alerts, while helping to accelerate security response timelines for clients. Where the new Threat Detection and Response Services (TDR) provide 24x7 monitoring, investigation, and automated remediation of security alerts from all relevant technologies across client's hybrid cloud environments - including existing security tools and investments, as well as cloud, on-premise, and operational technologies (OT)
  • In July 2023, Tata Consultancy Services (TCS) extended its longstanding partnership with GE HealthCare Technologies Inc. (GE HealthCare) to facilitate the transformation of GE Healthcare's IT operating model. This collaboration will primarily focus on digitally revamping GE HealthCare's global IT function by introducing a novel operating model for overseeing its application portfolio and fostering innovation. TCS will oversee the development, maintenance, rationalization, and standardization of its enterprise IT applications.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET INSIGHTS

  • 4.1 Market Overview
  • 4.2 Industry Attractiveness - Porter's Five Forces Analysis
    • 4.2.1 Bargaining Power of Suppliers
    • 4.2.2 Bargaining Power of Buyers
    • 4.2.3 Threat of New Entrants
    • 4.2.4 Degree of Competition
    • 4.2.5 Threat of Substitutes
  • 4.3 Industry Value Chain Analysis
  • 4.4 Assessment of the Impact of COVID-19 on the market
  • 4.5 Regulatory Landscape

5 MARKET DYNAMICS

  • 5.1 Market Drivers
    • 5.1.1 Acceleration of Digital Transformation Across Industries and Adoption of New Technologies
    • 5.1.2 Growing Emphasis on Leveraging the Core Competencies by Outsourcing Non-core Operations
  • 5.2 Market Restraints
    • 5.2.1 Data Security, Customization, and Data Migration
  • 5.3 Comparative Insights: Tier 1 (Large) vs Tier 2 (Medium) IT Services Vendors
  • 5.4 In-housing and Outsourcing Analysis

6 MARKET SEGMENTATION

  • 6.1 By Type
    • 6.1.1 IT Consulting and Implementation
    • 6.1.2 IT Outsourcing
    • 6.1.3 Business Process Outsourcing
    • 6.1.4 Other Types
  • 6.2 By End-User
    • 6.2.1 Manufacturing
    • 6.2.2 Government
    • 6.2.3 BFSI
    • 6.2.4 Healthcare
    • 6.2.5 Retail and Consumer Goods
    • 6.2.6 Logistics
    • 6.2.7 Other End-Users

7 COMPETITIVE LANDSCAPE

  • 7.1 Company Profiles
    • 7.1.1 IBM Corporation
    • 7.1.2 Accenture PLC
    • 7.1.3 Microsoft Corporation
    • 7.1.4 Infosys Limited
    • 7.1.5 Wipro Limited
    • 7.1.6 TATA Consultancy Services Limited
    • 7.1.7 Capgemini SE
    • 7.1.8 Atos SE
    • 7.1.9 HCL Technologies Limited
    • 7.1.10 Leidos Holdings, Inc.
    • 7.1.11 Sphere Partners LLC
    • 7.1.12 Kanda Software
    • 7.1.13 Fingent Corp.
    • 7.1.14 Intetics Inc.
    • 7.1.15 Integris
    • 7.1.16 Synoptek, LLC
    • 7.1.17 Simform
    • 7.1.18 MAS Global Consulting
    • 7.1.19 Algoworks Solutions Inc
    • 7.1.20 Icreon Holdings Inc
    • 7.1.21 DevDigital LLC
    • 7.1.22 Slalom, Inc.
    • 7.1.23 VATES S.A.
    • 7.1.24 Computer Solution East, Inc.
    • 7.1.25 Perficient, Inc.
    • 7.1.26 Innowise Group
    • 7.1.27 Velvetech LLC
    • 7.1.28 CHI Software
    • 7.1.29 Edafio Technology Partners
    • 7.1.30 VLink, Inc.
    • 7.1.31 Ardem Incorporated
    • 7.1.32 Unity Communications
    • 7.1.33 Accedia
    • 7.1.34 Intersog
    • 7.1.35 Galaxy Weblinks LTD
    • 7.1.36 Wave Access USA
    • 7.1.37 Centricsit LLC
    • 7.1.38 A3 Logics
    • 7.1.39 Bottle Rocket LLC
    • 7.1.40 Premier BPO, LLC
    • 7.1.41 Sumerge
    • 7.1.42 Peak Support, LLC
    • 7.1.43 Progent Corporation
    • 7.1.44 Sciencesoft USA Corporation
    • 7.1.45 Intellectsoft US LLC

8 INVESTMENT ANALYSIS

9 FUTURE OF THE MARKET