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市場調查報告書
商品編碼
1889282
電信雲端服務市場預測至2032年:按組件、NFV軟體、部署模式、應用、最終用戶和地區分類的全球分析Telecom Cloud Services Market Forecasts to 2032 - Global Analysis By Component (Platforms, Solutions and Services), NFV Software, Deployment Model, Application, End User and By Geography |
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根據 Stratistics MRC 預測,全球電信雲端服務市場規模預計將在 2025 年達到 220 億美元,到 2032 年將達到 788.2 億美元,預測期內複合年成長率 (CAGR) 為 20.0%。電信雲端服務是新世代虛擬化、雲端賦能功能,能夠幫助通訊業者提升全網的敏捷性、效率和擴充性。它們顯著降低了對實體基礎設施的依賴,並採用以軟體為中心的系統,從而加速服務部署並降低營運成本。透過整合軟體定義網路 (SDN)、網路功能虛擬化 (NFV) 和邊緣運算等技術,電信雲端平台能夠提高網路回應速度並最佳化資源利用率。此外,它們還支援 5G 部署、物聯網應用和即時數據處理等先進解決方案。總而言之,電信雲端服務能夠幫助營運商提供更優質的客戶體驗,推動快速創新,並在快速發展的數位通訊環境中保持競爭力。
根據思科年度網際網路報告(2018-2023 年)的數據,到 2021 年,94% 的工作負載和運算實例將在雲端資料中心進行處理,這凸顯了通訊業者在提供連接和實現雲端服務方面的核心作用。
加速5G普及
5G網路的快速部署正大幅擴大電信雲端服務市場,服務供應商需要一個靈活的、基於雲端的框架來應對日益成長的資料流量和低延遲需求。為了實現這一目標,營運商正依賴諸如SDN和NFV等虛擬化網路模型,這些模型能夠增強可擴展性並促進服務創新。雲端主導的通訊平台支援網路切片、即時監控和進階頻寬管理等功能。隨著各行業採用5G來實現自動化、智慧型設備和身臨其境型數位解決方案,雲端系統對於滿足效能標準至關重要。這種不斷擴展的5G應用生態系統正促使全球通訊業者加大對電信雲端解決方案的投資,加速市場成長。
資料安全和隱私問題
由於通訊網路管理敏感的用戶資料、企業資料和關鍵的營運系統,安全和隱私挑戰持續阻礙電信雲端服務市場的發展。遷移到雲端平台會增加資料外洩、駭客攻擊、未授權存取和違法行為等風險。滿足國際和地區資料保護條例進一步加劇了雲端遷移的複雜性,並帶來高昂的合規成本。諸如強加密、身分管理和持續威脅監控等要求增加了營運的複雜性。這些挑戰使得服務供應商和企業對採用雲端技術持謹慎態度。面對日益複雜的網路風險,建構完全安全的雲端框架仍然是通訊業面臨的一大挑戰。
企業對雲端原生網路的需求日益成長
企業向雲端原生網路環境的遷移為電信雲端服務供應商創造了巨大的成長機會。企業越來越依賴數位化工作流程,這需要更高的敏捷性、自動化程度和安全連接,而所有這些都由雲端基礎的通訊平台提供支援。這些雲端原生系統能夠實現更快的服務部署、更有效率的網路管理,並減少對傳統硬體的依賴。隨著混合辦公、即時通訊工具和資料密集型操作日益普及,企業正在尋求可靠的、雲端主導的通訊解決方案。這種不斷成長的需求促使通訊業者擴展其產品和服務,包括虛擬化網路服務、託管雲端連接以及旨在支援數位轉型計畫的企業雲端平台。
日益成長的網路安全風險
日益嚴峻的網路安全威脅為電信雲端服務市場帶來了重大風險,因為雲端網路仍然是惡意活動(包括駭客攻擊、勒索軟體攻擊和資料外洩)的高價值目標。通訊業者管理著大量的敏感訊息,任何洩漏都可能導致聲譽受損和合規性問題。物聯網、5G 和虛擬化系統的興起增加了安全漏洞,並為攻擊者提供了更多入口。維持強大的防禦需要不斷更新、進階監控、更高的投入和更複雜的營運。這些日益成長的威脅可能會降低企業對雲端基礎通訊解決方案的信任度,減緩雲端解決方案的普及速度,並為正在進行大規模數位轉型的服務供應商帶來長期風險。
新冠疫情徹底改變了電信雲端服務市場,加速了數位化轉型,並顯著提升了對雲端網路的依賴。遠端辦公、數位通訊和虛擬營運的普及,導致對可擴展雲端連接和先進協作解決方案的需求激增。通訊業者紛紛轉向雲端技術,以因應日益成長的數據負載,提升網路敏捷性,並有效率地交付新的數位服務。企業也加快了雲端遷移步伐,優先考慮虛擬化、自動化工作流程和增強網路安全。儘管初期面臨一些挑戰,例如供應鏈問題和基礎設施部署延遲,但疫情最終加速了雲端轉型,並增強了全球對電信雲端服務的長期需求。
預計在預測期內,解決方案細分市場將佔據最大的市場佔有率。
預計在預測期內,解決方案細分市場將佔據最大的市場佔有率,因為通訊業者正大量依賴雲端驅動工具來升級網路並最佳化服務交付。這些解決方案支援虛擬化、自動化和雲端原生網路營運,使營運商能夠獲得更高的柔軟性和營運效率。透過將編配、分析和安全性等功能整合到統一平台中,雲端解決方案可協助營運商提高網路可靠性,並提供 5G、物聯網連接和邊緣服務等下一代服務。隨著通訊業快速採用數位化基礎設施,對強大且擴充性的雲端解決方案的需求日益成長,預計這一細分市場將成為推動整體市場成長的關鍵因素。
預計混合雲端細分市場在預測期內將呈現最高的複合年成長率。
預計混合雲端領域在預測期內將呈現最高的成長率。透過整合公共雲端和私有雲端環境,通訊業者能夠在不影響資料管治的前提下,獲得擴充性和柔軟性。這種架構使營運商能夠動態平衡工作負載,滿足不斷變化的需求,同時降低基礎設施成本。營運商既能受益於公共雲端的廣泛覆蓋和經濟性,又能受益於私有雲端的安全性和可客製化效能。憑藉其適應性強的架構,混合雲端能夠實現經濟高效、安全敏捷的營運,使其成為通訊業者推動數位轉型過程中越來越有吸引力的選擇。
由於北美擁有成熟的電信基礎設施、快速普及的雲端運算以及在5G和網路虛擬化領域的大量投資,預計北美將在預測期內保持最大的市場佔有率。美國和加拿大的通訊業者正在利用雲端原生工具、邊緣運算和軟體定義網路來實現營運現代化。亞馬遜雲端服務(AWS)、Google雲端和微軟Azure等領先的雲端公司已與該地區的通訊業者建立了深度夥伴關係,為其提供可擴展且靈活的平台。此外,有利的法規結構、較高的技術意識以及企業對尖端通訊服務日益成長的需求,進一步鞏固了北美在該市場的主導地位。
亞太地區預計將在預測期內實現最高的複合年成長率,這主要得益於快速的數位轉型、政府大力推動5G部署的政策以及不斷擴大的雲端基礎設施投資。中國、印度和東南亞等市場正大力建構雲端原生電信生態系統。隨著行動普及率的提高和物聯網網路的擴展,企業對低延遲、可擴展的雲端連接的需求日益成長。該地區的通訊業者正在向雲端架構遷移,以實現基礎設施現代化,快速推出創新服務,並滿足消費者和企業不斷成長的需求。
According to Stratistics MRC, the Global Telecom Cloud Services Market is accounted for $22.0 billion in 2025 and is expected to reach $78.82 billion by 2032 growing at a CAGR of 20.0% during the forecast period. Telecom cloud services represent a new generation of virtualized, cloud-enabled capabilities that allow telecom operators to boost agility, efficiency, and scalability across their networks. Instead of relying heavily on physical infrastructure, providers adopt software-centric systems that accelerate service rollout while lowering operational costs. With integrated technologies such as software-defined networking, network functions virtualization, and edge computing, telecom cloud platforms increase network responsiveness and optimize resource usage. They also support advanced solutions like 5G deployments, IoT applications, and real-time data processing. Overall, telecom cloud services enable operators to deliver enhanced customer experiences, innovate more quickly, and stay competitive within the rapidly evolving digital communication landscape.
According to Cisco Annual Internet Report (2018-2023), data projects that by 2021, 94% of workloads and compute instances would be processed in cloud data centers, highlighting the central role of telecom providers in delivering connectivity and enabling cloud services.
Rising 5G deployment
The accelerated deployment of 5G networks significantly boosts the telecom cloud services market, as service providers need flexible, cloud-ready frameworks to handle rising data traffic and low-latency requirements. To achieve this, operators depend on virtualized network models like SDN and NFV, which enhance scalability and service innovation. Cloud-driven telecom platforms support functions such as network slicing, real-time monitoring, and advanced bandwidth management. As industries adopt 5G for automation, smart devices, and immersive digital solutions, cloud systems become essential for meeting performance standards. This expanding ecosystem of 5G applications encourages operators worldwide to increase investments in telecom cloud solutions, fueling market growth.
Data security and privacy concerns
Security and privacy challenges continue to hinder the telecom cloud services market because telecom networks manage confidential user data, corporate information, and essential operational systems. Migrating to cloud platforms increases exposure to risks like data breaches, hacking attempts, unauthorized access, and legal non-compliance. Meeting international and regional data protection regulations further complicates cloud transitions and adds high compliance costs. Requirements such as strong encryption, identity management, and constant threat monitoring elevate operational complexity. These issues make service providers and enterprises cautious about cloud adoption. As cyber risks grow more advanced, building fully secure cloud frameworks remains a key obstacle for the telecom sector.
Rising enterprise demand for cloud-native networks
The shift of enterprises toward cloud-native network environments creates a major growth opportunity for telecom cloud service providers. Companies increasingly rely on digital workflows that require high agility, automation, and secure connectivity, all of which cloud-based telecom platforms support. These cloud-native systems allow rapid deployment of services, efficient network management, and reduced dependency on legacy hardware. With hybrid working, real-time communication tools, and data-intensive operations becoming common, enterprises seek dependable cloud-driven telecom solutions. This rising requirement enables telecom operators to expand offerings such as virtualized network services, managed cloud connectivity, and enterprise-focused cloud platforms designed to strengthen digital transformation efforts.
Intensifying cyber security risks
Growing cybersecurity threats significantly endanger the telecom cloud services market, as cloud networks remain high-value targets for malicious activities such as hacking, ransomware assaults, and data breaches. Telecom providers manage vast volumes of confidential information, so any compromise leads to reputational harm and compliance issues. With the rise of IoT, 5G, and virtualized systems, security gaps multiply, giving attackers more entry points. Maintaining robust defenses demands constant updates, advanced monitoring, and higher spending, complicating operations. These escalating threats may reduce enterprise confidence in cloud-based telecom solutions, slowing adoption rates and creating long-term risks for service providers seeking broad digital transformation.
COVID-19 created a major shift in the telecom cloud services market by driving rapid digital adoption and increasing dependence on cloud-supported networks. As remote work, digital communication, and virtual operations expanded, the need for scalable cloud connectivity and advanced collaboration solutions grew sharply. Telecom providers turned to cloud technologies to handle higher data loads, improve network agility, and deliver new digital services efficiently. Enterprises also accelerated cloud migration, prioritizing virtualization, automated workflows, and enhanced cybersecurity. Despite early challenges such as supply chain issues and slowed infrastructure rollouts, the pandemic ultimately accelerated cloud transformation and reinforced long-term demand for telecom cloud services globally.
The solutions segment is expected to be the largest during the forecast period
The solutions segment is expected to account for the largest market share during the forecast period because telecom providers rely heavily on cloud-driven tools to upgrade networks and optimize service delivery. These solutions support virtualization, automation, and cloud-native network operations, enabling operators to boost flexibility and operational efficiency. By integrating functions like orchestration, analytics, and security into unified platforms, cloud solutions help providers enhance network reliability and deliver next-generation offerings including 5G, IoT connectivity, and edge services. As the telecom sector rapidly adopts digital frameworks, the need for robust and scalable cloud solutions remains highest, positioning this segment as the primary driver of overall market growth.
The hybrid cloud segment is expected to have the highest CAGR during the forecast period
Over the forecast period, the hybrid cloud segment is predicted to witness the highest growth rate. By merging public and private cloud environments, telecom firms gain scalability and flexibility without compromising on data governance. This structure allows operators to dynamically balance workloads, cutting infrastructure expense while adapting to varying demand. They benefit from the expansive reach and economy of public clouds, as well as the security and tailored performance of private clouds. With its adaptable architecture, hybrid cloud supports cost-effective, secure, and agile operations - making it increasingly attractive to telecom providers pursuing digital transformation.
During the forecast period, the North America region is expected to hold the largest market share because of its mature telecom infrastructure, rapid cloud adoption, and heavy spending on 5G and network virtualization. Telecom providers in the U.S. and Canada are leveraging cloud-native tools, edge computing, and software-defined networks to modernize operations. Big cloud firms, including Amazon Web Services, Google Cloud, and Microsoft Azure, have deep partnerships with telecom operators in the region, providing scalable and flexible platforms. In addition, supportive regulatory frameworks, high levels of tech awareness, and growing enterprise demand for cutting-edge telecom services further reinforce North America's commanding position in this market.
Over the forecast period, the Asia Pacific region is anticipated to exhibit the highest CAGR, owing to its fast-paced digital transformation, proactive government policies for 5G rollouts, and growing cloud infrastructure investments. Markets such as China, India, and Southeast Asia are pushing hard to build cloud-native telecom ecosystems. As mobile penetration rises and IoT networks expand, enterprises increasingly demand low-latency, scalable cloud connectivity. Telecom companies in the region are turning to cloud architectures to modernize their infrastructure, launch innovative services rapidly, and respond to surging demand from both consumers and businesses.
Key players in the market
Some of the key players in Telecom Cloud Services Market include IBM Corporation, Microsoft Corporation, NEC Corporation, Cisco Systems, Inc., AT&T Inc., Deutsche Telekom AG, Amazon Web Services (AWS), Telstra Corporation Ltd, Oracle Corporation, Verizon Communications Inc., Ericsson, NTT Communications Corporation, Huawei Technologies Co., Ltd., Broadcom Inc. and Mavenir.
In November 2025, Amazon Web Services, Inc. and HUMAIN announced at the U.S.-Saudi Investment Forum their plans to provide, deploy and manage up to 150,000 AI accelerators in a data center facility known as an "AI Zone" in Riyadh. As part of the expanded partnership, AWS will become HUMAIN's preferred AI partner globally, and the two companies will collaborate to bring AI compute and services from Saudi Arabia to customers worldwide.
In November 2025, IBM and Atruvia AG have sealed a long-term collaboration that paves the way for sustainable and state-of-the-art IT platforms for the banking of tomorrow. Atruvia will use IBM z17, which was announced earlier this year, as a cornerstone supports its mission critical operations including the core banking system.
In October 2025, Cisco is launching a new routing system built for the intense traffic of artificial-intelligence workloads between data centers. Routing systems use AI algorithms to direct and manage the flow of tasks, information, or requests in various systems and applications. Cisco 8223, is optimized to efficiently and securely connect data centers and power the next generation of AI workloads.
Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.