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市場調查報告書
商品編碼
1802947
全球陪伴機器人倫理市場:預測至 2032 年—按機器人類型、互動模式、倫理風險程度、同理心程度、應用、最終使用者和地區進行分析Companion Robot Ethics Market Forecasts to 2032 - Global Analysis By Robot Type, Interaction Mode, Ethical Risk Level, Emotional Engagement Level, Application, End User and By Geography |
根據 Stratistics MRC 的數據,全球陪伴機器人倫理市場預計在 2025 年將達到 8,330 萬美元,到 2032 年將達到 2.815 億美元,預測期內的複合年成長率為 19.0%。
陪伴機器人倫理探討的是建構旨在作為人類伴侶、看護者或情緒支持系統的機器所帶來的倫理、社會和心理影響。這些機器人對人際關係的真實性提出了質疑,因為人類可能會對那些模仿同理心但缺乏實際感知能力的事物產生依戀。其他倫理問題包括依賴性(依賴機器人可能會削弱人際關係)和隱私問題(陪伴機器人經常收集個人資訊)。設計師還必須考慮尊嚴和自主權,尤其是在老年護理等場景中,機器人需要補充人類的能動性而不是取代它。陪伴機器人倫理的最終目標是在尊重科技進步與人類價值、信任和幸福之間取得平衡。
2020 年 BMC 老年醫學雜誌的一項調查發現,在與陪伴機器人寵物進行即時互動後,60%(40/67)的年輕成年參與者表示沒有倫理擔憂,而 30%(20/67)表示有擔憂。
心理健康與孤獨意識
人們越來越認知到孤獨和社會孤立是主要的公共衛生問題,這推動了人們對能夠提供情感支持的陪伴機器人的需求。具有自然對話能力、同理心反應和鼓勵性互動的機器人可以緩解治療和心理困擾。然而,倫理問題仍然存在:依賴機器人是否會導致人際深度連結的喪失以及孤獨感的增加。此外,人們也擔心這些機器人會欺騙人類,因為它們會模仿同理心,但實際上並不理解人類。儘管如此,機器人在幫助焦慮、憂鬱症和認知障礙患者方面的應用表明,它們的作用正在擴大。
資料安全和隱私問題
陪伴機器人高效運作通常需要情緒分析、語音資料收集和持續監控。這在增強個人化的同時,也帶來了嚴重的網路安全和隱私風險。醫療記錄、情緒狀態和其他敏感的個人資料可能會被公司或惡意行為者洩漏和濫用。從倫理上講,缺乏透明度的數據使用會引發人們對知情同意的擔憂,尤其是對於老年人或認知障礙使用者而言,他們可能無法完全理解正在收集的數據。如果使用者覺得自己受到監控,信任度就會下降,採用率也會受到限制。如果沒有強力的資料保護措施和開放的程序,隱私問題很可能仍然是一個主要障礙。
擴大對老年人和殘障人士護理的參與
陪伴機器人最具潛力的應用之一是它能夠協助老年人和殘障人士。隨著人口快速老化以及對看護者需求的增加,機器人可以幫助人們完成日常瑣事、提醒人們、監測他們的健康狀況並提供情感支持。這代表著一個符合倫理道德的機會,可以改善生活品質、自主權和尊嚴,尤其是對於那些感到孤獨的人。透過將機器人用作人類增強而非替代人類看護者,專業人員可以專注於提供更先進的情感和醫療支援。此外,老年人和殘障人士照護領域的巨大成長機會有可能創造更安全、更獨立的生活環境,但確保公平地獲得這些服務仍然是一個挑戰。
可能存在情緒操縱
情感操縱的可能性是陪伴機器人面臨的最大風險之一。用戶,尤其是兒童、老年人和有心理健康問題的人等弱勢群體,可能會對那些旨在模仿同理心和陪伴的機器抱有極大的信任,因此無法感受到與自己相同的情感。公司可以利用這種信任,在機器人中加入一些功能,說服用戶購買商品或服務,或讓他們養成某些習慣。這引發了關於真實性、同意和情感剝削的道德問題。如果沒有強而有力的保護,陪伴機器人可能會成為心理操縱的工具,破壞信任和自主性。
新冠疫情凸顯了陪伴機器人的潛在益處和道德困境,大大提升了人們對陪伴機器人倫理市場的興趣。封鎖、保持社交距離以及醫療系統負擔過重加劇了老年人和弱勢群體的孤獨感,刺激了人們對能夠監測健康狀況、提供情感支持以及無需與人直接接觸即可提供幫助的機器人的需求。隨著機器人在醫院和輔助生活設施的機會,關於隱私、信任以及替代人類看護者的倫理爭論也愈演愈烈。因此,疫情推動了機器人的普及,並凸顯了建立一個道德框架來引導負責任的機器人普及的迫切需求。
預測期內,人形機器人市場預計將成為最大的市場
預計人形機器人領域將在預測期內佔據最大的市場佔有率。人形機器人尤其適合互動、陪伴和護理角色,因為它們與人類相似的外觀、手勢和溝通模式能夠增進親密感和信任感。它們能夠模仿社交暗示並提供客製化支持,這使得它們在重視自然互動的行業(例如醫療保健、教育和養老護理)極具吸引力。然而,這種優勢帶來的倫理問題包括情感真實性、依賴性以及使用者可能將虛假的同理心與真實的聯繫混淆。因此,人形機器人代表著盈利最高且倫理挑戰最高的市場區隔。
預計預測期內兒童教育產業將以最高的複合年成長率成長。
預計兒童教育領域將在預測期內呈現最高成長率。這一成長源於陪伴機器人在治療、教育和家庭學習中的日益廣泛應用,它們充當互動式導師、社交夥伴和發展輔助工具。陪伴機器人在支持有社交障礙、自閉症和學習障礙的兒童方面尤其有用,因為它們可以提供引人入勝的個人化互動。人工智慧和自然語言處理的發展使這些機器人能夠適應兒童的需求。然而,必須採取道德預防措施,以避免過度依賴,確保對機器人限制持開放態度,並強調這些技術支援而不是取代人類教育者和看護者。
預計亞太地區將在預測期內佔據最大的市場佔有率,這主要歸功於中國、韓國和日本在機器人創新方面的強大領導地位、人機互動的文化接受度以及政府對將機器人融入家庭、職場和醫療保健環境的支持。尤其是日本,它率先開發用於老年人護理的人形機器人和治療機器人,以解決其人口快速老化和看護者短缺的問題。在強大的人工智慧生態系統的支持下,中國和韓國也在大力投資社交和服務機器人。這種地區主導地位引發了有關隱私、情感真實性和公平獲得尖端機器人伴侶的倫理擔憂,但這也反映了技術力和社會準備。
預計北美在預測期內的複合年成長率最高,這得益於醫療機器人領域的強勁投資、人工智慧的快速發展以及對社交輔助技術日益成長的需求。陪伴機器人擴大應用於教育、心理健康支援和老年護理領域,科技巨頭和新興企業引領創新,尤其是在美國。人們對孤獨感的認知不斷增強以及看護者的短缺,尤其是在新冠疫情之後,正在加速機器人的普及。此外,北美是一個高成長、道德驅動的市場中心,在人工智慧和資料隱私方面擁有更嚴格的道德和監管框架,鼓勵企業負責任地進行創新。
According to Stratistics MRC, the Global Companion Robot Ethics Market is accounted for $83.30 million in 2025 and is expected to reach $281.50 million by 2032 growing at a CAGR of 19.0% during the forecast period. Companion robot ethics examines the ethical, social, and psychological ramifications of building machines that are intended to be human companions, caregivers, or emotional support systems. Relationship authenticity is called into question by these robots because people might become attached to things that mimic empathy but aren't actually sentient. Other ethical issues include dependency, where relying on robots may weaken human-to-human relationships, and privacy, since companion robots frequently gather private information. Dignity and autonomy must also be taken into account by designers, particularly in situations like eldercare, where robots should complement human agency rather than take its place. Companion robot ethics ultimately aims to strike a balance between respectful technological advancement and human values, trust, and well-being.
According to a 2020 BMC Geriatrics survey, after live interactions with companion robot pets, 60% (40/67) of younger adult participants reported no ethical concerns**, while 30% (20/67) did express concerns, most commonly about reduced human contact (10%) and deception (6%).
Awareness of mental health and loneliness
The need for companion robots that can offer emotional support is being driven by the growing recognition of loneliness and social isolation as major public health concerns. Therapy and mental distress can be lessened by robots that are built with natural conversational abilities, sympathetic reactions, and encouraging interactions. However, there are ethical questions about whether depending on robots for company could supplant deep human connections and increase loneliness. Additionally, since these robots mimic empathy without actually understanding, there is the issue of deceit. In spite of this, their application in helping people with anxiety, depression, or cognitive impairments demonstrates their expanding role
Data security & privacy issues
Emotional analysis, voice data collection, and continuous monitoring are frequently necessary for companion robots to operate efficiently. This increases personalization, but it also poses serious cybersecurity and privacy risks. Medical records, emotional states, and other sensitive personal data are among the things that can be compromised or misused by businesses or bad actors. Ethically, the use of data without transparency raises concerns about consent, particularly for older or cognitively impaired users who might not fully comprehend the data being collected. When users believe they are being watched, their trust is eroded, which may limit adoption. Privacy concerns will continue to be a significant obstacle in the absence of strong data protection measures and open procedures.
Growing involvement in elderly and disability care
The ability of companion robots to assist the elderly and disabled is one of their biggest potential applications. As the population ages quickly and the need for caregivers grows, robots can help with everyday chores, remind people, keep an eye on health, and provide emotional support. This offers an ethical chance to improve quality of life, autonomy, and dignity, especially for those who might feel alone. Professionals can concentrate on providing higher-level emotional and medical support by using robots to augment human caregivers rather than replace them. Furthermore, the primary growth opportunity in elder and disability care is the potential to create safer, more independent living conditions, but ensuring equitable access is a challenge.
Possibility of emotional control
The potential for emotional manipulation is one of the biggest risks associated with companion robots. Users-especially vulnerable groups like children, the elderly, or those with mental health issues-may grow to have a great deal of faith in machines that are unable to feel the same emotions as them because they are made to mimic empathy and companionship. Businesses could take advantage of this reliance by incorporating features that persuade users to buy goods or services or adopt certain habits. This brings up moral questions regarding authenticity, consent, and taking advantage of emotional weakness. In the absence of robust protections, companion robots may turn into psychological manipulation tools that erode trust and autonomy.
Due to the COVID-19 pandemic's emphasis on the potential advantages and moral dilemmas of robotic companionship, interest in the companion robot ethics market has increased dramatically. Because of lockdowns, social distancing, and overburdened healthcare systems, loneliness among the elderly and vulnerable increased, leading to a spike in demand for robots that could monitor health, offer emotional support, and assist without direct human interaction. As robots were increasingly seen in hospitals and assisted living facilities, ethical discussions about privacy, reliance, and the replacement of human caregivers also became more heated. Consequently, the pandemic served as a driving force behind adoption, highlighting the pressing need for moral frameworks to direct responsible implementation.
The humanoid robots segment is expected to be the largest during the forecast period
The humanoid robots segment is expected to account for the largest market share during the forecast period because of their human-like looks, gestures, and communication patterns, which foster familiarity and trust, humanoid robots are particularly well-suited for interactive, companion, and caregiving roles. Their capacity to imitate social cues and offer tailored support makes them highly appealing in fields that value natural interaction, such as healthcare, education, and eldercare. Emotional authenticity, dependence, and the possibility that users could confuse fake empathy for real connection are ethical issues brought up by this dominance. Therefore, the most profitable and morally challenging market segment is represented by humanoid robots.
The child education segment is expected to have the highest CAGR during the forecast period
Over the forecast period, the child education segment is predicted to witness the highest growth rate. The increasing use of companion robots in therapy, education, and at-home learning-where they serve as interactive tutors, social partners, and developmental aids-is what is driving this growth. Because they provide individualized, interesting interaction, they are especially helpful in assisting kids with social difficulties, autism, or learning disabilities. These robots can adjust to the needs of kids owing to developments in artificial intelligence and natural language processing, which makes them useful resources for cognitive and emotional growth. However, ethical precautions are essential to avoid over-reliance, guarantee openness regarding robotic limitations, and emphasize that these technologies are meant to support human educators or caregivers rather than to replace them.
During the forecast period, the Asia Pacific region is expected to hold the largest market share, mostly due to China, South Korea, and Japan's strong leadership in robotics innovation, cultural acceptance of human-robot interaction, and government backing for the integration of robots into homes, workplaces, and healthcare settings. Japan, in particular, has tackled its rapidly aging population and caregiver shortage by being a pioneer in the development of humanoid and therapeutic robots for elderly care. China and South Korea are also making significant investments in social and service robots, backed by strong AI ecosystems. Although this regional dominance raises ethical concerns about privacy, emotional authenticity, and equitable access to cutting-edge robotic companionship, it also reflects technological capability and societal readiness.
Over the forecast period, the North America region is anticipated to exhibit the highest CAGR, driven by robust investments in healthcare robotics, quick developments in AI, and growing demand for socially assistive technology. Companion robots are increasingly being used in education, mental health support, and eldercare, especially in the United States, where tech giants and startups are spearheading innovation. Adoption is accelerating due to heightened awareness of loneliness, particularly in the wake of COVID-19, and caregiver shortages. Furthermore, North America is a high-growth and ethically driven market hub because of the regions more stringent ethical and regulatory frameworks surrounding AI and data privacy, which encourage businesses to innovate responsibly.
Key players in the market
Some of the key players in Companion Robot Ethics Market include Microsoft, IBM, Embodied, Inc, SAP, Furhat Robotics, Hanson Robotics, Intel, SoftBank Robotics, Google AI, Intuition Robotics, Salesforce, DataRobot Inc, Blue Frog Robotics Inc, Panasonic Holdings Corporation and Digital Dream Labs, LLC.
In August 2025, SAP and SmartRecruiters announced that SAP has entered into an agreement to acquire SmartRecruiters, a leading talent acquisition (TA) software provider. SmartRecruiters' deep expertise in high-volume recruiting, recruitment automation and AI-enabled candidate experience and engagement are considered an ideal addition to the SAP SuccessFactors human capital management (HCM) suite.
In August 2025, Salesforce, Inc. signed a definitive agreement to acquire Regrello, an AI-native platform that transforms business data into agile, agentic workflows. This acquisition is expected to close in the company's third fiscal quarter of 2026. The deal, which will be funded with cash on hand, will not affect CRM's capital return program or fiscal 2026 guidance.
In July 2025, SoftBank Robotics Australia and SoftBank Robotics Singapore have launched icetana AI Limited's AI security solution as ICETANA AI SmartBX Security in the APAC region. Under an agreement recently signed by SoftBank Robotics Group, SoftBank Robotics Australia and SoftBank Robotics Singapore will be distributing the solution in Australia, New Zealand, Singapore, Hong Kong, Indonesia, Malaysia, Philippines, South Korea, Thailand, Taiwan and Vietnam.
Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.