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市場調查報告書
商品編碼
1716350
2032 年數位物流市場預測:按組件、部署類型、組織規模、技術、應用、最終用戶和地區進行的全球分析Digital Logistics Market Forecasts to 2032 - Global Analysis By Component (Solutions and Services), Deployment Mode (Cloud-Based and On-Premise), Organization Size, Technology, Application, End User and By Geography |
根據 Stratistics MRC 的數據,全球數位物流市場預計在 2025 年達到 388 億美元,到 2032 年將達到 1,393 億美元,預測期內的複合年成長率為 20.0%。
「數位物流」一詞描述如何將數位技術融入物流流程以改善供應鏈決策、效率和視覺性。物聯網、人工智慧、雲端運算和數據分析等技術最佳化了庫存管理、運輸、倉儲和訂單履行。數位物流可實現即時追蹤、自動化和數據主導的洞察,幫助企業降低開支、提高客戶滿意度並更快地回應不斷變化的市場需求。
根據聯合國貿易和發展會議(UNCTAD)的數據,到2023年,新興經濟體的數位發送服務出口將超過1兆美元,全球整體將達到4.5兆美元。
擴大電子商務與全通路零售
數位物流應用的主要驅動力之一是電子商務和全通路零售的迅猛成長。客戶對可靠、透明和快速的配送服務的要求越來越高,迫使公司使用尖端的物流技術。滿足這些期望需要自動化訂單履行技術、即時追蹤和跨多通路的庫存管理。此外,當日配送的需求和跨境貿易的成長正在推動對區塊鏈、物聯網和人工智慧的投資,以提高供應鏈的可視性。亞馬遜和阿里巴巴等零售巨頭正在製定標準,並迫使小型企業採用數位技術,以在快速變化的市場中保持競爭力。
初期投資和整合成本高
與軟體、硬體和工人培訓相關的高昂前期成本阻礙了中小型企業 (SME) 採用數位物流系統。整合舊有系統的複雜性進一步增加了成本和業務中斷。網路安全和系統升級繼續給預算帶來壓力。儘管從長遠來看效率有所提高,但許多公司,尤其是開發中國家,仍不願意進行轉型。
流程最佳化和自動化
透過自動化流程、降低營運成本和人為錯誤,數位物流有可能徹底改變整個產業。支援物聯網的感測器可以改善即時資產追蹤,而人工智慧主導的預測分析可以最佳化需求預測、倉庫管理和路線規劃。機器人流程自動化 (RPA) 簡化了重複流程,釋放了資源用於更重要的計劃。駕駛人汽車和無人機送貨的趨勢為創新提供了更多機會。
資料安全和隱私問題
物流系統的數位化使其更容易受到資料外洩和網路攻擊。惡意行為者的目標是敏感數據,包括運輸記錄和客戶資訊。遵守 CCPA 和 GDPR 等嚴格法律會增加法律風險和業務複雜性。引人注目的違規行為可能會導致經濟處罰並削弱相關人員的信心。需要強加密、多因素身份驗證和持續監控來緩解這個問題。然而,網路安全設備的高成本仍然是一個問題,尤其是對於中小型企業而言。
新冠疫情暴露了供應鏈中的弱點,加速了數位物流的採用。封鎖增加了對非接觸式交付和即時追蹤的需求,進而推動了電子商務的興起。即使最初的中斷會造成延誤,公司也會轉向雲端基礎的解決方案和人工智慧 (AI) 來提高其彈性。自疫情爆發以來,預測分析和混合工作模式已變得普遍,推動了對自動化的持續投資。然而,勞動力短缺和半導體供應問題暫時阻礙了該技術的傳播。
預計解決方案部門將成為預測期內最大的部門
預計解決方案部門將在預測期內佔據最大的市場佔有率。這是因為它提供廣泛的服務,包括供應鏈視覺化平台、倉庫最佳化和運輸管理。企業優先考慮整合軟體來增強決策能力、降低成本和簡化流程。此外,物聯網和巨量資料分析的發展推動了對可客製化、擴充性系統的需求,以滿足各種物流需求。 SAP 和Oracle等領先供應商不斷提出新方法,透過整合 AI 來改善功能和使用者體驗。
預計預測期內雲端基礎細分市場將以最高複合年成長率成長
由於其擴充性、可負擔性和遠端可訪問性,預計雲端基礎的領域將在預測期內呈現最高的成長率。大公司受益於透過國際網路進行的即時數據交換,而中小企業則更喜歡前期成本較低、更新更順暢的雲端平台。此外,混合雲端解決方案透過解決資料主權問題,支援受監管企業的採用。轉向基於訂閱的定價滿足了對財務靈活性的需求,並鞏固了雲端處理作為數位物流關鍵部分的地位。
在預測期內,北美預計將佔據最大的市場佔有率,因為它擁有發達的技術基礎設施、高比例的電子商務以及聯邦快遞和UPS等先進的物流公司。支持永續性和智慧交通的政府計畫將進一步加速採用。此外,該地區專注於借助區塊鏈和人工智慧減少供應鏈瓶頸,從而保持了市場優勢。
預計亞太地區在預測期內的複合年成長率最高。這是由中國和印度電子商務的擴張以及基礎設施現代化的努力所推動的。各國政府正大力投資數位貿易路線和智慧港口,中小企業正在利用雲端運算來提高競爭力。跨境貿易協定、都市化和可支配收入的增加進一步增加了該地區對有效物流網路的需求。
According to Stratistics MRC, the Global Digital Logistics Market is accounted for $38.8 billion in 2025 and is expected to reach $139.3 billion by 2032, growing at a CAGR of 20.0% during the forecast period. The term "digital logistics" describes how digital technologies are incorporated into logistical processes to improve supply chain decision-making, efficiency, and visibility. Technologies such as IoT, AI, cloud computing, and data analytics optimize inventory management, shipping, warehousing, and order fulfillment. Businesses may lower expenses, increase customer happiness, and swiftly adjust to shifting market demands by utilizing digital logistics, which makes real-time tracking, automation, and data-driven insights possible.
According to UN Trade and Development (UNCTAD), in 2023, developing economies surpassed $1 trillion in exports of digitally deliverable services, contributing to a global total of $4.5 trillion.
Growing e-commerce and omnichannel retail
One of the main drivers of the adoption of digital logistics is the exponential growth of e-commerce and omnichannel retail. Customers increasingly want delivery services that are dependable, transparent, and quick, which forces businesses to use cutting-edge logistics technologies. To meet these expectations, automated order fulfillment technologies, real-time tracking, and inventory management across numerous channels are essential. Additionally, the need for same-day delivery and the growth in cross-border trade motivate investments in blockchain, IoT, and AI to improve supply chain visibility. Retail behemoths like Amazon and Alibaba are establishing standards and pressuring smaller businesses to use digital technologies to stay competitive in a market that is changing quickly.
High initial investment and integration costs
Substantial upfront costs associated with software, hardware, and worker training discourage small and medium-sized businesses (SMEs) from deploying digital logistics systems. The complexity of integrating legacy systems further increases costs and operational disruptions. Cybersecurity and system upgrades continue to strain budgets. Despite long-term efficiency improvements, many businesses are reluctant to make the shift, especially in developing nations.
Optimization and automation of processes
By automating processes and lowering operating expenses and human errors, digital logistics has the potential to revolutionize the industry. IoT-enabled sensors improve real-time asset tracking, while AI-driven predictive analytics optimize demand forecasting, warehouse management, and route planning. Robotic process automation (RPA) streamlines repetitive processes, freeing up resources for key projects. The trend toward driverless cars and drone deliveries further demonstrates innovation opportunities.
Data security and privacy concerns
The digitization of logistics systems increases their susceptibility to data breaches and cyberattacks. Malicious actors target sensitive data, including shipment records and client information. Adherence to strict laws such as the CCPA and GDPR increases legal risks and operational complexity. High-profile violations result in financial penalties and damage stakeholder trust. Strong encryption, multi-factor authentication, and ongoing monitoring are necessary to mitigate this issue. But the high expense of cybersecurity equipment continues to be a problem, especially for smaller firms.
The COVID-19 epidemic revealed weaknesses in the supply chain, hastening the introduction of digital logistics. Lockdowns increased demand for contactless delivery and real-time tracking, which in turn drove an increase in e-commerce. Businesses emphasized cloud-based solutions and artificial intelligence (AI) to improve resilience, even though initial disruptions caused delays. Predictive analytics and hybrid work models were commonplace after the epidemic, which fueled sustained investments in automation. However, labor shortages and issues with semiconductor supply momentarily hampered the spread of technology.
The solutions segment is expected to be the largest during the forecast period
The solutions segment is expected to account for the largest market share during the forecast period. The increase is due to the wide range of services it offers, such as supply chain visibility platforms, warehouse optimization, and transportation management. Businesses prioritize integrated software to enhance decision-making, reduce costs, and streamline processes. Furthermore, the growth of IoT and Big Data analytics is fueling the requirement for scalable systems that can be customized to meet various logistics demands. Leading suppliers like SAP and Oracle are always coming up with new ways to improve functionality and user experience by integrating AI.
The cloud-based segment is expected to have the highest CAGR during the forecast period
Over the forecast period, the cloud-based segment is predicted to witness the highest growth rate due to its scalability, affordability, and remote accessibility. Large companies gain from real-time data exchange over international networks, while SMEs prefer cloud platforms for their cheaper upfront costs and smooth updates. Additionally, hybrid cloud solutions support adoption in regulated businesses by addressing data sovereignty concerns. The move to subscription-based pricing satisfies demands for financial flexibility and solidifies cloud computing as a key segment in digital logistics.
During the forecast period, the North America region is expected to hold the largest market share because of its developed technology infrastructure, high rate of e-commerce, and presence of forward-thinking logistics companies like FedEx and UPS. Government programs that support sustainability and smart transportation further accelerate adoption. Furthermore, the area maintains its market supremacy by concentrating on using blockchain and artificial intelligence to reduce supply chain bottlenecks.
Over the forecast period, the Asia Pacific region is anticipated to exhibit the highest CAGR, driven by the expansion of e-commerce in China and India as well as efforts to modernize infrastructure. Governments make significant investments in digital trade routes and smart ports, and SMEs use cloud computing to become more competitive. Cross-border trade agreements, urbanization, and growing disposable incomes further increase the need for effective logistics networks in the region.
Key players in the market
Some of the key players in Digital Logistics Market include SAP SE, Oracle Corporation, IBM Corporation, Microsoft Corporation, Deutsche Post DHL Group, FedEx Corporation, Kuehne + Nagel International AG, C.H. Robinson Worldwide, Inc., Trimble Inc., Descartes Systems Group, Manhattan Associates, Inc., Project44, FourKites, Expeditors International, XPO Logistics, Inc., United Parcel Service (UPS), A.P. Moller - Maersk, and DSV Panalpina A/S.
In April 2025, IBM announced it has acquired Hakkoda Inc., a leading global data and AI consultancy. Hakkoda will expand IBM Consulting's data transformation services portfolio, adding specialized data platform expertise to help clients get their data ready to fuel AI-powered business operations. This acquisition amplifies IBM's ability to meet the rapidly growing demand for data services and help clients build integrated enterprise data estates that are optimized for speed, cost and efficiency across multiple business use cases.
In October 2024, C.H. Robinson achieved automation across the entire lifecycle of a freight shipment using generative AI. This technology automates tasks from pricing to delivery, processing over 10,000 routine transactions daily, reducing processing time from hours to seconds.
Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.