託管服務市場規模、佔有率、成長分析、按服務類型、按資安管理服務、按託管網路服務、按地區 - 產業預測（2025 年至 2032 年）

預計到 2023 年全球託管服務市場規模將達到 3,400 億美元，從 2024 年的 3,641.4 億美元成長到 2032 年的 6,303.5 億美元，預測期內（2025-2032 年）的複合年成長率為 7.1%。

隨著企業努力應對日益複雜的IT基礎設施，市場對託管服務的需求也不斷增加。隨著組織的擴張，他們面臨著管理需要專家監控的多樣化和複雜的 IT 工具的挑戰。託管服務供應商(MSP) 已成為關鍵合作夥伴，提供網路管理、網路安全、資料備份、應用程式管理等方面的專業知識，使企業能夠專注於其核心競爭力。擁有網路、雲端運算和網路安全高級技能的專業人員供應有限可能會阻礙成長潛力並導致更高的招募成本。為了保護客戶的數據，MSP 採用了強大的安全措施，例如防火牆、入侵偵測系統和防毒解決方案，這些措施對於確保競爭環境中的業務永續營運連續性至關重要。

目錄

介紹

• 調查目的
• 研究範圍
• 定義

調查方法

• 資訊採購
• 二次資料和一次資料方法
• 市場規模預測
• 市場假設與限制

執行摘要

• 全球市場展望
• 供需趨勢分析
• 細分機會分析

市場動態與展望

• 市場概覽
• 市場規模
• 市場動態
  • 促進因素和機會
  • 限制與挑戰
• 波特的分析

關鍵市場考察

• 關鍵成功因素
• 競爭程度
• 關鍵投資機會
• 市場生態系統
• 市場吸引力指數（2024年）
• PESTEL分析
• 總體經濟指標
• 價值鏈分析
• 定價分析
• 技術分析
• 使用案例

託管服務市場規模（按服務類型和複合年成長率） (2025-2032)

• 市場概覽
• 資安管理服務
• 主機服務
• 管理IT基礎設施和資料中心服務
• 託管通訊與協作服務
• 行動化營運服務
• 管理資訊服務

託管服務市場規模（資安管理服務分類）及複合年成長率（2025-2032）

• 市場概覽
• 託管身分和存取管理
• 託管防火牆
• 管理風險與合規管理
• 託管漏洞管理
• 託管偵測和回應
• 託管 SIEM 和日誌管理
• 其他資安管理服務

託管服務市場規模（按託管網路服務分類）及複合年成長率（2025-2032 年）

• 市場概覽
• 託管區域網路
• 託管 Wi-Fi
• 託管 IP/VPN
• 託管廣域網
• 網路監控
• 託管網路功能虛擬
• 託管網路安全

託管服務市場規模（按託管IT基礎設施及資料中心服務分類）及複合年成長率（2025-2032 年）

• 市場概覽
• 儲存和資料庫管理
• 伺服器管理
• 雲端和資料中心服務
• 其他託管IT基礎設施和資料中心服務

託管服務市場規模（按託管通訊及協作服務分類）及複合年成長率（2025-2032 年）

• 市場概覽
• 託管 VOIP
• 託管整合通訊服務
• 其他託管通訊和協作服務

託管服務市場規模（行動化營運服務分類）及複合年成長率（2025-2032 年）

• 市場概覽
• 行動裝置管理
• 統一端點管理

託管服務市場規模（依託管資訊服務分類）及複合年成長率（2025-2032）

• 市場概覽
• 業務流程管理
• 託管OSS/BSS

託管服務市場規模（按部署類型和複合年成長率） (2025-2032)

• 市場概覽
• 本地
• 雲

託管服務市場規模（按組織規模和複合年成長率） (2025-2032)

• 市場概覽
• 主要企業
• 小型企業

託管服務市場規模（依產業垂直分類）及複合年成長率（2025-2032）

• 市場概覽
• BFSI
• 零售和消費品
• 政府和公共部門
• 能源公共產業
• 製造業
• 醫療保健和生命科學
• 媒體與娛樂
• 技術（IT 和 ITES）
• 通訊
• 其他

託管服務市場規模及複合年成長率（2025-2032）

• 北美洲
  • 美國
  • 加拿大
• 歐洲
  • 德國
  • 西班牙
  • 法國
  • 英國
  • 義大利
  • 其他歐洲國家
• 亞太地區
  • 中國
  • 印度
  • 日本
  • 韓國
  • 其他亞太地區
• 拉丁美洲
  • 巴西
  • 其他拉丁美洲
• 中東和非洲
  • 海灣合作理事會國家
  • 南非
  • 其他中東和非洲地區

競爭資訊

• 前五大公司對比
• 主要企業市場定位（2024年）
• 主要市場參與者所採取的策略
• 近期市場趨勢
• 公司市場佔有率分析（2024年）
• 主要企業簡介
  • 公司詳情
  • 產品系列分析
  • 公司分部佔有率分析
  • 收益與前一年同期比較對比（2022-2024 年）

    主要企業簡介

    • IBM（美國）
    • 富士通（日本）
    • 埃森哲（愛爾蘭）
    • Atos（法國）
    • 思科（美國）
    • DXC（美國）
    • TCS（印度）
    • AT&T（美國）
    • 威瑞森（美國）
    • 印孚瑟斯公司（印度）
    • HCL（印度）
    • 愛立信（瑞典）
    • GTT通訊公司（美國）

結論和建議

Global Managed Services Market size was valued at USD 340.0 billion in 2023 and is poised to grow from USD 364.14 billion in 2024 to USD 630.35 billion by 2032, growing at a CAGR of 7.1% during the forecast period (2025-2032).

Market demand for managed services is on the rise as businesses grapple with increasingly complex IT infrastructures. As organizations expand, they face challenges in managing diverse and intricate IT tools that necessitate professional oversight. Managed Services Providers (MSPs) emerge as essential partners, delivering expertise across network administration, cybersecurity, data backup, and application management, allowing businesses to focus on core competencies. However, the sector is also faced with a challenge; a limited supply of highly skilled professionals in networking, cloud computing, and cybersecurity may hinder growth potential, resulting in elevated hiring costs. To safeguard clients' data, MSPs implement robust security measures, including firewalls, intrusion detection systems, and antivirus solutions, essential for ensuring business continuity amidst a competitive landscape.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global Managed Services market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Global Managed Services Market Segments Analysis

Global Managed Services Market is segmented by Service Type, Managed Security Service, Managed Network Service, Managed IT Infrastructure, Managed Communication, Managed Mobility Service, Managed Information Service, Deployment Type, Organization Size, Vertical and region. Based on Service Type, the market is segmented into Managed Security Services, Managed Network Services, Managed It Infrastructure & Data Center Services, Managed Communication & Collaboration Services, Managed Mobility Services and Managed Information Services. Based on Managed Security Service, the market is segmented into Managed Identity & Access Management, Managed Firewall, Managed Risk & Compliance Management, Managed Vulnerability Management, Managed Detection & Response, Managed SIEM & LOG Management and Other Managed Security Services. Based on Managed Network Service, the market is segmented into Managed LAN, Managed WI-FI, Managed IP/VPN, Managed WAN, Network Monitoring, Managed Network Function Virtualization and Managed Network Security. Based on Managed IT Infrastructure, the market is segmented into Storage & Database Management, Server Management, Cloud & Data Center Services and Other Managed It Infrastructure & Data Center Services. Based on Managed Communication, the market is segmented into Managed VOIP, Managed Unified Communications as a Service and Other Managed Communication & Collaboration Services. Based on Managed Mobility Service, the market is segmented into Mobile Device Management and Unified Endpoint Management. Based on Managed Information Service, the market is segmented into Business Process Management and Managed OSS/BSS. Based on Deployment Type, the market is segmented into On-Premises and Cloud. Based on Organization Size, the market is segmented into Large Enterprises and SMES. Based on Vertical, the market is segmented into BFSI, Retail & Consumer Goods, Government & Public Sector, Energy & Utilities, Manufacturing, Healthcare & Life Sciences, Media & Entertainment, Technology (IT & ITES), Telecommunications and Other Verticals. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.

Driver of the Global Managed Services Market

The global managed services market is poised for substantial growth, primarily fueled by the rising adoption of cloud-managed services. As organizations increasingly transition their IT infrastructures to cloud platforms, they encounter greater challenges in managing and optimizing these complex systems. This trend presents a significant opportunity for managed service providers (MSPs) to leverage their specialized knowledge and skills to assist businesses in navigating the intricacies of cloud environments effectively. Ultimately, the expanding reliance on cloud technology will drive demand for MSPs, as companies seek to harness the full potential of their cloud-based solutions while maintaining efficiency and performance.

Restraints in the Global Managed Services Market

The growth of the global managed services market is significantly hindered by a critical shortage of IT security experts. As the digital landscape evolves and cyber threats become more complex, organizations are increasingly focused on protecting their essential data and systems. However, this situation creates a substantial challenge for businesses, as the lack of skilled IT security professionals hampers their ability to effectively manage and safeguard their infrastructures. Consequently, the demand for robust security measures is heightened, yet the insufficient number of trained personnel poses a serious obstacle to achieving effective cybersecurity management within organizations.

Market Trends of the Global Managed Services Market

The Global Managed Services market is experiencing a significant shift towards automation and AI-powered efficiency, driven by rapid technological advancements and changing organizational expectations. As businesses increasingly adopt cloud-based solutions, there is a corresponding rise in demand for managed services that optimize these platforms. This trend reflects a growing reliance on integrated, automated operations that enhance productivity and streamline processes. Companies are seeking service providers that not only support their IT infrastructure but also offer innovative solutions to improve operational efficiency. As a result, the market is evolving to meet these needs, paving the way for sustained growth and transformation in managed services.

Table of Contents

Introduction

• Objectives of the Study
• Scope of the Report
• Definitions

Research Methodology

• Information Procurement
• Secondary & Primary Data Methods
• Market Size Estimation
• Market Assumptions & Limitations

Executive Summary

• Global Market Outlook
• Supply & Demand Trend Analysis
• Segmental Opportunity Analysis

Market Dynamics & Outlook

• Market Overview
• Market Size
• Market Dynamics
  • Drivers & Opportunities
  • Restraints & Challenges
• Porters Analysis
  • Competitive rivalry
  • Threat of substitute
  • Bargaining power of buyers
  • Threat of new entrants
  • Bargaining power of suppliers

Key Market Insights

• Key Success Factors
• Degree of Competition
• Top Investment Pockets
• Market Ecosystem
• Market Attractiveness Index, 2024
• PESTEL Analysis
• Macro-Economic Indicators
• Value Chain Analysis
• Pricing Analysis
• Technology Analysis
• Case Studies

Global Managed Services Market Size by Service Type & CAGR (2025-2032)

• Market Overview
• Managed Security Services
• Managed Network Services
• Managed It Infrastructure & Data Center Services
• Managed Communication & Collaboration Services
• Managed Mobility Services
• Managed Information Services

Global Managed Services Market Size by Managed Security Service & CAGR (2025-2032)

• Market Overview
• Managed Identity & Access Management
• Managed Firewall
• Managed Risk & Compliance Management
• Managed Vulnerability Management
• Managed Detection & Response
• Managed SIEM & LOG Management
• Other Managed Security Services

Global Managed Services Market Size by Managed Network Service & CAGR (2025-2032)

• Market Overview
• Managed LAN
• Managed WI-FI
• Managed IP/VPN
• Managed WAN
• Network Monitoring
• Managed Network Function Virtualization
• Managed Network Security

Global Managed Services Market Size by Managed IT Infrastructure & Data Center Service & CAGR (2025-2032)

• Market Overview
• Storage & Database Management
• Server Management
• Cloud & Data Center Services
• Other Managed It Infrastructure & Data Center Services

Global Managed Services Market Size by Managed Communication & Collaboration Service & CAGR (2025-2032)

• Market Overview
• Managed VOIP
• Managed Unified Communications as a Service
• Other Managed Communication & Collaboration Services

Global Managed Services Market Size by Managed Mobility Service & CAGR (2025-2032)

• Market Overview
• Mobile Device Management
• Unified Endpoint Management

Global Managed Services Market Size by Managed Information Service & CAGR (2025-2032)

• Market Overview
• Business Process Management
• Managed OSS/BSS

Global Managed Services Market Size by Deployment Type & CAGR (2025-2032)

• Market Overview
• On-Premises
• Cloud

Global Managed Services Market Size by Organization Size & CAGR (2025-2032)

• Market Overview
• Large Enterprises
• SMES

Global Managed Services Market Size by Vertical & CAGR (2025-2032)

• Market Overview
• BFSI
• Retail & Consumer Goods
• Government & Public Sector
• Energy & Utilities
• Manufacturing
• Healthcare & Life Sciences
• Media & Entertainment
• Technology (IT & ITES)
• Telecommunications
• Other Verticals

Global Managed Services Market Size & CAGR (2025-2032)

• North America (Service Type, Managed Security Service, Managed Network Service, Managed IT Infrastructure & Data Center Service, Managed Communication & Collaboration Service, Managed Mobility Service, Managed Information Service, Deployment Type, Organization Size, Vertical)
  • US
  • Canada
• Europe (Service Type, Managed Security Service, Managed Network Service, Managed IT Infrastructure & Data Center Service, Managed Communication & Collaboration Service, Managed Mobility Service, Managed Information Service, Deployment Type, Organization Size, Vertical)
  • Germany
  • Spain
  • France
  • UK
  • Italy
  • Rest of Europe
• Asia Pacific (Service Type, Managed Security Service, Managed Network Service, Managed IT Infrastructure & Data Center Service, Managed Communication & Collaboration Service, Managed Mobility Service, Managed Information Service, Deployment Type, Organization Size, Vertical)
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia-Pacific
• Latin America (Service Type, Managed Security Service, Managed Network Service, Managed IT Infrastructure & Data Center Service, Managed Communication & Collaboration Service, Managed Mobility Service, Managed Information Service, Deployment Type, Organization Size, Vertical)
  • Brazil
  • Rest of Latin America
• Middle East & Africa (Service Type, Managed Security Service, Managed Network Service, Managed IT Infrastructure & Data Center Service, Managed Communication & Collaboration Service, Managed Mobility Service, Managed Information Service, Deployment Type, Organization Size, Vertical)
  • GCC Countries
  • South Africa
  • Rest of Middle East & Africa

Competitive Intelligence

• Top 5 Player Comparison
• Market Positioning of Key Players, 2024
• Strategies Adopted by Key Market Players
• Recent Developments in the Market
• Company Market Share Analysis, 2024
• Company Profiles of All Key Players
  • Company Details
  • Product Portfolio Analysis
  • Company's Segmental Share Analysis
  • Revenue Y-O-Y Comparison (2022-2024)

Key Company Profiles

• IBM (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Fujitsu (Japan)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Accenture (Ireland)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Atos (France)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Cisco (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• DXC (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• TCS (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• AT&T (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Verizon (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Infosys (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• HCL (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Ericsson (Sweden)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• GTT Communications (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments

Conclusion & Recommendations