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市場調查報告書

商品編碼

1651676

互動式自助服務終端市場規模、佔有率和成長分析（按組件、類型、螢幕尺寸、位置、最終用途行業和地區）- 2025-2032 年行業預測

Interactive Kiosk Market Size, Share, and Growth Analysis, By Component (Hardware, Software), By Type (Self-Service Kiosks, Vending Kiosks), By Screen Size, By Location, By End-Use Industry, By Region - Industry Forecast 2025-2032

出版日期: 2025年02月05日 | 出版商:

SkyQuest | 英文 157 Pages | 商品交期: 3-5個工作天內

價格

簡介目錄

預計到 2023 年全球互動式資訊亭市場規模將達到 321.3 億美元，並從 2024 年的 344.8 億美元成長到 2032 年的 605.8 億美元，預測期內（2025-2032 年）的複合年成長率為 7.3%。

由於零售、醫療保健、金融和運輸業的企業擴大採用自助服務解決方案，全球互動式資訊亭市場的需求正在發生重大轉變。這些資訊亭為客戶提供了獲取資訊、處理交易和互動服務的便捷方式。然而，控制敏感資料的能力引發了重要的安全和隱私問題。採用觸控螢幕、生物識別、NFC 和人工智慧驅動介面等先進技術不僅可以增強使用者體驗，還可以為企業提供有價值的資料洞察。此外，設計更緊湊、外觀更具吸引力的自助服務終端的趨勢日益明顯，這些自助服務終端可以無縫融入各種環境，同時滿足不斷變化的消費者需求。

北美洲
- 美國
- 加拿大
歐洲
- 德國
- 西班牙
- 法國
- 英國
- 義大利
- 其他歐洲國家地區
亞太地區
- 中國
- 印度
- 日本
- 韓國
- 其他亞太地區
拉丁美洲
- 巴西
- 其他拉丁美洲國家
中東和非洲
- 海灣合作理事會國家
- 南非
- 其他中東和非洲地區

競爭資訊

前 5 家公司對比
主要企業市場定位（2024年）
主要市場參與者所採用的策略
近期市場趨勢
公司市場佔有率分析（2024 年）
主要企業簡介
- 公司詳細資訊
- 產品系列分析
- 公司分部佔有率分析
- 收益與前一年同期比較對比（2022-2024 年）

主要企業簡介

NCR Corporation（USA）
Diebold Nixdorf（USA）
Zebra Technologies（USA）
Advanced Kiosks（USA）
Embross Group（Canada）
GRGBanking（China）
IER SAS（France）
KIOSK Information Systems（USA）
Source Technologies（USA）
Meridian Kiosks（USA）
RedyRef Interactive Kiosks（USA）
Olea Kiosks（USA）
SlabbKiosks（USA）
XIPHIAS Software Technologies（India）
Samsung Electronics（South Korea）
Panasonic Corporation（Japan）
Fujitsu Limited（Japan）
Pyramid Computer GmbH（Germany）
Advantech Co., Ltd.（Taiwan）
Aila Technologies（USA）

結論和建議

簡介目錄

Product Code: SQMIG20D2187

Global Interactive Kiosk Market size was valued at USD 32.13 billion in 2023 and is poised to grow from USD 34.48 billion in 2024 to USD 60.58 billion by 2032, growing at a CAGR of 7.3% during the forecast period (2025-2032).

The global Interactive Kiosk market has seen significant shifts in demand as businesses across retail, healthcare, finance, and transportation increasingly adopt self-service solutions. These kiosks provide customers with convenient access to information, transaction processing, and service interactions. However, their capacity to manage sensitive data raises important security and privacy concerns. The incorporation of advanced technologies such as touchscreens, biometric authentication, NFC, and AI-driven interfaces not only enhances user experiences but also offers businesses valuable data insights. Additionally, there's a growing trend toward creating more compact and visually appealing kiosk designs, allowing them to fit seamlessly into diverse environments while catering to an expanding range of consumer needs.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global Interactive Kiosk market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Global Interactive Kiosk Market Segments Analysis

Global Interactive Kiosk Market is segmented by Component, Type, Screen Size, Location, End-Use Industry and region. Based on Component, the market is segmented into Hardware, Software and Services. Based on Type, the market is segmented into Self-Service Kiosks, Vending Kiosks and Information Kiosks. Based on Screen Size, the market is segmented into Below 32", 32"-65" and Above 65". Based on Location, the market is segmented into Indoor and Outdoor. Based on End-Use Industry, the market is segmented into Retail, Healthcare, Banking and Financial Services, Hospitality, Transportation, Government, Education, Entertainment and Others. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.

Driver of the Global Interactive Kiosk Market

The Global Interactive Kiosk market is largely driven by the escalating need for seamless and efficient customer interactions across diverse sectors such as retail, healthcare, and hospitality. These kiosks provide a user-friendly platform for a variety of tasks, including self-checkout, information retrieval, and ticketing, significantly improving the overall customer experience. Additionally, rapid technological advancements, including the integration of touchscreens, biometrics, and AI-powered interfaces, significantly enhance the functionality and attraction of interactive kiosks. As businesses increasingly recognize the value of these automated solutions in streamlining services and engaging customers, the demand for interactive kiosks continues to rise.

Restraints in the Global Interactive Kiosk Market

A significant restraint in the Global Interactive Kiosk market is the heightened concern regarding security and privacy, especially when these kiosks manage sensitive user data. As interactive kiosks increasingly integrate into critical sectors like finance and healthcare, it is essential to address potential security vulnerabilities to build and sustain user confidence. Furthermore, the financial burden of initial setup costs and continuous maintenance required for operating interactive kiosks can deter investments, particularly from small and medium-sized enterprises (SMEs). These challenges create obstacles that must be navigated to ensure successful implementation and widespread acceptance in the market.

Market Trends of the Global Interactive Kiosk Market

The Global Interactive Kiosk market is witnessing a significant trend towards the integration of advanced technologies aimed at enhancing user experiences. Touchless interfaces, utilizing gesture recognition and voice commands, are becoming increasingly popular, largely due to heightened hygiene concerns and a growing demand for more intuitive, user-friendly interactions. Additionally, the incorporation of artificial intelligence (AI) into interactive kiosks is on the rise, enabling personalized and context-aware user experiences. This convergence of technology not only streamlines interactions but also caters to diverse consumer needs, propelling the market forward as businesses adapt to new consumer expectations and technological advancements.

Introduction

Objectives of the Study
Scope of the Report
Definitions

Research Methodology

Information Procurement
Secondary & Primary Data Methods
Market Size Estimation
Market Assumptions & Limitations

Executive Summary

Global Market Outlook
Supply & Demand Trend Analysis
Segmental Opportunity Analysis

Market Dynamics & Outlook

Market Overview
Market Size
Market Dynamics
- Drivers & Opportunities
- Restraints & Challenges
Porters Analysis
- Competitive rivalry
- Threat of substitute
- Bargaining power of buyers
- Threat of new entrants
- Bargaining power of suppliers

Key Market Insights

Key Success Factors
Degree of Competition
Top Investment Pockets
Market Ecosystem
Market Attractiveness Index, 2024
PESTEL Analysis
Macro-Economic Indicators
Value Chain Analysis
Pricing Analysis
Case Studies
Technology Advancement
Regulatory Landscape
Patent Analysis

Global Interactive Kiosk Market Size by Component & CAGR (2025-2032)

Market Overview
Hardware
Software
Services

Global Interactive Kiosk Market Size by Type & CAGR (2025-2032)

Market Overview
Self-Service Kiosks
Vending Kiosks
Information Kiosks

Global Interactive Kiosk Market Size by Screen Size & CAGR (2025-2032)

Market Overview
Below 32"
32"-65"
Above 65"

Global Interactive Kiosk Market Size by Location & CAGR (2025-2032)

Market Overview
Indoor
Outdoor

Global Interactive Kiosk Market Size by End-Use Industry & CAGR (2025-2032)

Market Overview
Retail
Healthcare
Banking and Financial Services
Hospitality
Transportation
Government
Education
Entertainment
Others

Global Interactive Kiosk Market Size & CAGR (2025-2032)

North America (Component, Type, Screen Size, Location, End-Use Industry)
- US
- Canada
Europe (Component, Type, Screen Size, Location, End-Use Industry)
- Germany
- Spain
- France
- UK
- Italy
- Rest of Europe
Asia Pacific (Component, Type, Screen Size, Location, End-Use Industry)
- China
- India
- Japan
- South Korea
- Rest of Asia-Pacific
Latin America (Component, Type, Screen Size, Location, End-Use Industry)
- Brazil
- Rest of Latin America
Middle East & Africa (Component, Type, Screen Size, Location, End-Use Industry)
- GCC Countries
- South Africa
- Rest of Middle East & Africa

Competitive Intelligence

Top 5 Player Comparison
Market Positioning of Key Players, 2024
Strategies Adopted by Key Market Players
Recent Developments in the Market
Company Market Share Analysis, 2024
Company Profiles of All Key Players
- Company Details
- Product Portfolio Analysis
- Company's Segmental Share Analysis
- Revenue Y-O-Y Comparison (2022-2024)

Key Company Profiles

NCR Corporation (USA)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Diebold Nixdorf (USA)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Zebra Technologies (USA)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Advanced Kiosks (USA)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Embross Group (Canada)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
GRGBanking (China)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
IER SAS (France)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
KIOSK Information Systems (USA)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Source Technologies (USA)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Meridian Kiosks (USA)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
RedyRef Interactive Kiosks (USA)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Olea Kiosks (USA)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
SlabbKiosks (USA)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
XIPHIAS Software Technologies (India)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Samsung Electronics (South Korea)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Panasonic Corporation (Japan)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Fujitsu Limited (Japan)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Pyramid Computer GmbH (Germany)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Advantech Co., Ltd. (Taiwan)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Aila Technologies (USA)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments