通訊訂單管理市場規模、佔有率、成長分析，按組件、按網路類型、按部署模式、按組織規模、按最終用途、按地區 - 行業預測，2025 年至 2032 年

全球通訊訂單管理市場規模預計在 2023 年達到 38.9 億美元，從 2024 年的 43.3 億美元成長到 2032 年的 101.1 億美元，預計在 2025 年至 2032 年期間的複合年成長率為 1.4%。年增率為11.2%。

根據市場洞察，隨著連網型設備的普及和用戶群的不斷增加，通訊訂單管理產業預計將實現成長。網路營運商和通訊服務供應商的服務整合將進一步增加市場潛力。然而，對新系統和新技術引入的抵制可能會減緩市場成長。同時，行業領導者在下一代工具方面的進步可能會創造有利可圖的機會。通訊訂單管理簡化了談判、變更管理、安裝和庫存管理等關鍵流程，帶來了統一平台和提高服務運作等好處。轉向雲端基礎的解決方案是一個重要趨勢，它有望實現快速部署和靈活性。總體而言，對無縫網路存取和服務不足地區高效業務營運的需求預計將推動全球通訊訂單管理市場大幅成長。

目錄

介紹

• 調查目的
• 研究範圍
• 定義

調查方法

• 資訊採購
• 次要和資料資料
• 市場規模預測
• 市場假設與限制

執行摘要

• 全球市場展望
• 供需趨勢分析
• 細分市場機會分析

市場動態及展望

• 市場概況
• 市場規模
• 市場動態
  • 促進因素和機遇
  • 限制與挑戰
• 波特的分析

主要市場考察

• 關鍵成功因素
• 競爭程度
• 主要投資機會
• 市場生態系統
• 市場吸引力指數（2024 年）
• PESTEL 分析
• 總體經濟指標
• 價值鏈分析
• 定價分析
• 監管格局
• 案例研究
• 技術進步

通訊訂單管理市場規模（按組件）

• 市場概況
• 解決方案
  • 客戶訂單管理
  • 服務訂單管理
  • 服務庫存管理
• 服務
  • 整合和安裝服務
  • 諮詢服務
  • 支援服務

通訊訂單管理市場規模（按網路類型）

• 市場概況
• 無線網路
• 有線網路

通訊訂單管理市場規模（按部署模式）

• 市場概況
• 本地
• 按需/雲端

通訊訂單管理市場規模（依組織規模）

• 市場概況
• 大型組織
• 中小型企業

通訊訂單管理市場規模（按最終用途）

• 市場概況
• BFSI
• 政府和國防
• 製造業
• 學術與研究
• 醫療保健和生命科學
• 媒體與娛樂
• 能源和公共
• 零售和消費品
• 運輸和物流
• 資訊科技和通訊
• 其他

通訊訂單管理市場規模

• 北美洲
  • 美國
  • 加拿大
• 歐洲
  • 德國
  • 西班牙
  • 法國
  • 英國
  • 義大利
  • 其他歐洲國家
• 亞太地區
  • 中國
  • 印度
  • 日本
  • 韓國
  • 其他亞太地區
• 拉丁美洲
  • 巴西
  • 其他拉丁美洲國家
• 中東和非洲
  • 海灣合作理事會國家
  • 南非
  • 其他中東和非洲地區

競爭資訊

• 前 5 家公司對比
• 主要企業市場定位（2024年）
• 主要市場參與者所採用的策略
• 近期市場趨勢
• 公司市場佔有率分析（2024 年）
• 主要企業簡介
  • 公司簡介
  • 產品系列分析
  • 按細分市場分析市場佔有率
  • 收益與前一年同期比較（2022-2024 年）

主要企業簡介

• Pegasystems Inc.（USA）
• Cerillion Technologies（UK）
• Cognizant（USA）
• Ericsson（Sweden）
• IBM Corporation（USA）
• Oracle Corporation（USA）
• ChikPea Inc.（USA）
• Comarch（Poland）
• Fujitsu Limited（Japan）
• Intellibuzz（India）
• Amdocs（Israel）
• CSG Systems International（USA）
• SAP（Germany）
• Hewlett Packard Enterprise（HPE）（USA）
• Huawei（China）
• Nokia（Finland）
• Infosys Limited（India）
• Wipro Limited（India）

結論和建議

Global Telecom Order Management Market size was valued at USD 3.89 billion in 2023 and is poised to grow from USD 4.33 billion in 2024 to USD 10.11 billion by 2032, growing at a CAGR of 11.2% during the forecast period (2025-2032).

Market insights indicate that the telecom order management industry is set for growth, propelled by the surge in connected devices and a growing subscriber base. Consolidation of services by network operators and telecom service providers further enhances market potential. However, resistance to adopting new systems and technologies may slow progress. On the upside, advancements in next-generation tools from leading industry players could create lucrative opportunities. Telecom order management streamlines essential processes like negotiation, change management, installation, and inventory control, offering benefits such as a unified platform and enhanced service uptime. The shift towards cloud-based solutions is a significant trend, promising quick deployment and flexibility. Overall, the demand for seamless network access in underserved areas and efficient business operations is expected to drive substantial growth in the global telecom order management market.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global Telecom Order Management market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Global Telecom Order Management Market Segmental Analysis

Global Telecom Order Management Market is segmented by Component, Network Type, Deployment Mode, Organization Size, End Use and region. Based on Component, the market is segmented into Solution and Service. Based on Network Type, the market is segmented into Wireless Network and Wired Network. Based on Deployment Mode, the market is segmented into On-premises and On-demand/On-cloud. Based on Organization Size, the market is segmented into Large Organization and Small and Medium Organization. Based on End Use, the market is segmented into BFSI, Government and Defense, Manufacturing, Academia and Research, Healthcare and life sciences, Media and Entertainment, Energy and Utilities, Retail and Consumer Goods, Transportation and Logistics, IT and Telecommunications and Others. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.

Driver of the Global Telecom Order Management Market

One of the primary drivers for the Global Telecom Order Management market is the swift rise in the number of connected devices and subscribers, encompassing smartphones, Internet of Things (IoT) devices, and various smart technologies. This growth necessitates the implementation of effective order management solutions in the telecom sector. As the industry evolves, the demand for seamless order processing and efficient inventory management intensifies, highlighting the essential role that advanced telecom order management systems play in accommodating the burgeoning subscriber base and an expanding array of connected devices. Consequently, this trend underscores the importance of innovation in managing telecom operations effectively.

Restraints in the Global Telecom Order Management Market

The Global Telecom Order Management market faces certain restraints primarily due to a reluctance within the industry to adopt technological advancements. Historically, the telecom sector has demonstrated a cautious approach towards fundamental shifts in systems and processes. Many network operators and service providers exhibit hesitance when it comes to investing in new order management solutions. This apprehension can significantly impede both market growth and innovation, as the failure to integrate modern technologies can create inefficiencies and limit the potential to enhance customer experiences. Consequently, the overall progress of the telecom order management market may be adversely affected.

Market Trends of the Global Telecom Order Management Market

The Global Telecom Order Management market is witnessing a significant trend towards the integration of artificial intelligence (AI) and automation technologies. Telecom companies are leveraging these advanced solutions to streamline order fulfillment, enhance operational efficiency, and minimize human errors. By automating processes such as order processing, status tracking, and issue resolution, telecom firms are not only expediting order fulfillment but also improving overall customer experiences. This shift towards AI and automation reflects a broader industry move towards digital transformation, as telecom providers aim to remain competitive and responsive to evolving consumer demands while optimizing resource allocation.

Table of Contents

Introduction

• Objectives of the Study
• Scope of the Report
• Definitions

Research Methodology

• Information Procurement
• Secondary & Primary Data Methods
• Market Size Estimation
• Market Assumptions & Limitations

Executive Summary

• Global Market Outlook
• Supply & Demand Trend Analysis
• Segmental Opportunity Analysis

Market Dynamics & Outlook

• Market Overview
• Market Size
• Market Dynamics
  • Drivers & Opportunities
  • Restraints & Challenges
• Porters Analysis
  • Competitive rivalry
  • Threat of substitute
  • Bargaining power of buyers
  • Threat of new entrants
  • Bargaining power of suppliers

Key Market Insights

• Key Success Factors
• Degree of Competition
• Top Investment Pockets
• Market Ecosystem
• Market Attractiveness Index, 2024
• PESTEL Analysis
• Macro-Economic Indicators
• Value Chain Analysis
• Pricing Analysis
• Regulatory Landscape
• Case Studies
• Technological Advancement

Global Telecom Order Management Market Size by Component & CAGR (2025-2032)

• Market Overview
• Solution
  • Customer Order Management
  • Service Order Management
  • Service Inventory Management
• Service
  • Integration and Installation Services
  • Consulting Services
  • Support Services

Global Telecom Order Management Market Size by Network Type & CAGR (2025-2032)

• Market Overview
• Wireless Network
• Wired Network

Global Telecom Order Management Market Size by Deployment Mode & CAGR (2025-2032)

• Market Overview
• On-premises
• On-demand/On-cloud

Global Telecom Order Management Market Size by Organization Size & CAGR (2025-2032)

• Market Overview
• Large Organization
• Small and Medium Organization

Global Telecom Order Management Market Size by End Use & CAGR (2025-2032)

• Market Overview
• BFSI
• Government and Defense
• Manufacturing
• Academia and Research
• Healthcare and life sciences
• Media and Entertainment
• Energy and Utilities
• Retail and Consumer Goods
• Transportation and Logistics
• IT and Telecommunications
• Others

Global Telecom Order Management Market Size & CAGR (2025-2032)

• North America (Component, Network Type, Deployment Mode, Organization Size, End Use)
  • US
  • Canada
• Europe (Component, Network Type, Deployment Mode, Organization Size, End Use)
  • Germany
  • Spain
  • France
  • UK
  • Italy
  • Rest of Europe
• Asia Pacific (Component, Network Type, Deployment Mode, Organization Size, End Use)
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia-Pacific
• Latin America (Component, Network Type, Deployment Mode, Organization Size, End Use)
  • Brazil
  • Rest of Latin America
• Middle East & Africa (Component, Network Type, Deployment Mode, Organization Size, End Use)
  • GCC Countries
  • South Africa
  • Rest of Middle East & Africa

Competitive Intelligence

• Top 5 Player Comparison
• Market Positioning of Key Players, 2024
• Strategies Adopted by Key Market Players
• Recent Developments in the Market
• Company Market Share Analysis, 2024
• Company Profiles of All Key Players
  • Company Details
  • Product Portfolio Analysis
  • Company's Segmental Share Analysis
  • Revenue Y-O-Y Comparison (2022-2024)

Key Company Profiles

• Pegasystems Inc. (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Cerillion Technologies (UK)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Cognizant (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Ericsson (Sweden)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• IBM Corporation (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Oracle Corporation (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• ChikPea Inc. (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Comarch (Poland)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Fujitsu Limited (Japan)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Intellibuzz (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Amdocs (Israel)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• CSG Systems International (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• SAP (Germany)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Hewlett Packard Enterprise (HPE) (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Huawei (China)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Nokia (Finland)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Infosys Limited (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Wipro Limited (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments

Conclusion & Recommendations