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市場調查報告書
商品編碼
1159324

知識流程外包的全球市場(2022年～2028年)

Knowledge Process Outsourcing Market 2022-2028
出版日期: | 出版商: Orion Market Research | 英文 110 Pages | 商品交期: 2-3個工作天內

價格

全球知識流程外包的市場規模在預測期間內預計將以年複合成長率18.3％大幅成長。外包公司正在遷移到雲端工作平台，減少人工工作並實現工作自動化，從而提高員工效率並支持知識流程外包市場的增長。企業越來越多地採用和推出雲服務在市場上越來越受歡迎。公司傾向於採用雲端外包服務，因為將雲服務外包給託管服務提供商可能具有成本效益。

本報告提供全球知識流程外包市場調查，提供市場概要，競爭情形，各分類市場分析，主要企業簡介等資訊。

目錄

第1章 報告概要

第2章 市場概要與洞察

  • 調查範圍
  • 分析師的洞察和目前市場趨勢

第3章 競爭情形

  • Accenture Plc
    • 概要
    • 財務分析
    • SWOT分析
    • 最新趨勢
  • Genpact Ltd.
  • HCL Technologies Ltd.
  • IBM Corp.
  • Oracle Corp.
  • 主要策略分析
  • COVID-19對主要企業帶來的影響

第4章 市場區隔

  • 全球知識流程外包市場:各類服務
    • 市場調查·資料分析
    • 客戶·行銷分析
    • 營運·供應鏈分析
    • 法務外包
    • 財務流程外包
    • 出版外包
    • 其他(工程·設計，研究開發外包)
  • 全球知識流程外包市場:各用途
    • BFSI
    • 醫療保健
    • IT·通訊
    • 零售
    • 其他(製造業，能源·電力，媒體·娛樂)

第5章 地區分析

  • 北美
    • 美國
    • 加拿大
  • 歐洲
    • 英國
    • 德國
    • 義大利
    • 西班牙
    • 法國
    • 其他的歐洲
  • 亞太地區
    • 中國
    • 印度
    • 日本
    • 韓國
    • 其他的亞太地區
  • 其他地區

第6章 企業簡介

  • ExlService Holdings, Inc.
  • Hewlett Packard Enterprise Co.
  • McKinsey & Co.
  • Moody's Corp.
  • Mphasis
  • Pangea3
  • R.R Donnelly & Sons Co.
  • SAP SE
  • Tata Consultancy Services Ltd.
  • Texas Instruments Inc.
  • Wipro Ltd.
  • WNS Ltd.
Product Code: OMR2026447

Global Knowledge Process Outsourcing Market Size, Share & Trends Analysis Report by Services (Market Research & Data Analytics, Customer & Marketing Analytics, Operations & Supply Chain Analytics, Legal Process Outsourcing, Financial Process Outsourcing, Publishing Outsourcing, and Others), and by Application (BFSI, Healthcare, IT & Telecom, Retail, and Others) Forecast Period (2022-2028)

The global knowledge process outsourcing market is anticipated to grow at a substantial CAGR of 18.3% during the forecast period. Outsourcing companies are shifting towards cloud-based work platforms that help in reducing manual work and lead to work automation, so the efficiency of employees is improved, which is supporting the growth of the knowledge process outsourcing market. The increasing adoption of cloud services and launches by players are gaining popularity in the market. Outsourcing cloud services to managed service providers can potentially be cost-efficient that are attracting businesses to adopt cloud-based outsourcing services.

The global knowledge process outsourcing market is segmented based on services and applications. Based on the services, the market is augmented into market research & data analytics, customer & marketing analytics, operations & supply chain analytics, legal process outsourcing, financial process outsourcing, publishing outsourcing, and others. Based on the application, the market is sub-segmented into the BFSI, healthcare, IT & telecom, retail, and others. The BFSI segment is expected to hold a considerable share in the market over the forecast, due to Increasing concerns for revenue cycle management and managing customer data, which requires a lot of time and BFSI companies are outsourcing these tasks which are propelling the growth of the segment.

Geographically market is segmented into North America, Europe, Asia Pacific, and the Rest of the World. The North America region is expected to hold a considerable share in the market over the forecast, due to the early adoption of new technologies & expansion in the IT sector is the key factor propelling the growth of the IT business outsourcing services market in the region.

The major companies serving the global knowledge process outsourcing market include Accenture Plc, Genpact Ltd., HCL Technologies Ltd., IBM Corp., Oracle Corp., SAP SE, Tata Consultancy Services Ltd., Texas Instruments Inc., Wipro Ltd., WNS Ltd., and others. The market players are considerably contributing to the market growth by the adoption of various strategies including mergers and acquisitions, partnerships, collaborations, funding, and new product launches, to stay competitive in the market. For instance, in 2019, SBL stared offering broad array of digital knowledge process outsourcing (KPO) services necessary to support clients achieve greater financial success and profitability. The company's KPO experts constantly explore new processes, technologies, and strategies to implement the best solutions for their clients. Moreover, the company offers customized knowledge process outsourcing Services that combine business expertise with domain-specific processes and enable its clients to companies transform their knowledge-related operations.

Research Methodology

The market study of the global knowledge process outsourcing market is incorporated by extensive primary and secondary research conducted by the research team at OMR. Secondary research has been conducted to refine the available data to break down the market into various segments, derive the total market size, market forecast, and growth rate. Different approaches have been worked on to derive the market value and market growth rate. Our team collects facts and data related to the market from different geography to provide a better regional outlook. In the report, the country-level analysis is provided by analyzing various regional players, regional tax laws and policies, consumer behavior, and macro-economic factors. Numbers extracted from secondary research have been authenticated by conducting proper primary research. It includes tracking down key people from the industry and interviewing them to validate the data. This enables our analyst to derive the closest possible figures without any major deviations in the actual number. Our analysts try to contact as many executives as possible, managers, key opinion leaders, and industry experts. Primary research brings authenticity to our reports.

Secondary Sources Include:

  • Financial reports of companies involved in the market.
  • Whitepapers, research papers, and news blogs.
  • Company websites and their product catalog.

The report provides an in-depth analysis of market size, the intended quality of the service preferred by consumers. The report will serve as a source for a 360-degree analysis of the market thoroughly integrating different models.

Market Segmentation

1. Global Knowledge Process Outsourcing Market Research and Analysis by Services

2. Global Knowledge Process Outsourcing Market Research and Analysis by Application

The Report Covers:

  • Comprehensive Research Methodology of the global knowledge process outsourcing market.
  • This report also includes a detailed and extensive market overview with key analyst insights.
  • An exhaustive analysis of macro and micro factors influencing the market guided by key recommendations.
  • Analysis of regional regulations and other government policies impacting the global knowledge process outsourcing market.
  • Insights about market determinants that are stimulating the global knowledge process outsourcing market.
  • Detailed and extensive market segments with the regional distribution of forecasted revenues.
  • Extensive profiles and recent developments of market players.

Table of Contents

1. Report Summary

  • Current Industry Analysis and Growth Potential Outlook
  • Impact of COVID-19 on the Global Knowledge Process Outsourcing Market
  • Recovery Scenario of Global Knowledge Process Outsourcing Market
  • 1.1. Research Methods and Tools
  • 1.2. Market Breakdown
    • 1.2.1. By Segments
    • 1.2.2. BY Region

2. Market Overview and Insights

  • 2.1. Scope of the Report
  • 2.2. Analyst Insight & Current Market Trends
    • 2.2.1. Key Findings
    • 2.2.2. Recommendations
    • 2.2.3. Conclusion

3. Competitive Landscape

  • 3.1. Accenture Plc
    • 3.1.1. Overview
    • 3.1.2. Financial Analysis
    • 3.1.3. SWOT Analysis
    • 3.1.4. Recent Developments
  • 3.2. Genpact Ltd.
    • 3.2.1. Overview
    • 3.2.2. Financial Analysis
    • 3.2.3. SWOT Analysis
    • 3.2.4. Recent Developments
  • 3.3. HCL Technologies Ltd.
    • 3.3.1. Overview
    • 3.3.2. Financial Analysis
    • 3.3.3. SWOT Analysis
    • 3.3.4. Recent Developments
  • 3.4. IBM Corp.
    • 3.4.1. Overview
    • 3.4.2. Financial Analysis
    • 3.4.3. SWOT Analysis
    • 3.4.4. Recent Developments
  • 3.5. Oracle Corp.
    • 3.5.1. Overview
    • 3.5.2. Financial Analysis
    • 3.5.3. SWOT Analysis
    • 3.5.4. Recent Developments
  • 3.6. Key Strategy Analysis
  • 3.7. Impact of Covid-19 on Key Players

4. Market Segmentation

  • 4.1. Global Knowledge Process Outsourcing Market by Services
    • 4.1.1. Market Research and Data Analysis
    • 4.1.2. Customer & Marketing Analytics
    • 4.1.3. Operations & Supply Chain Analytics
    • 4.1.4. Legal Process Outsourcing
    • 4.1.5. Financial Process Outsourcing
    • 4.1.6. Publishing Outsourcing
    • 4.1.7. Others (Engineering and Design, research & development outsourcing)
  • 4.2. Global Knowledge Process Outsourcing Market by Application
    • 4.2.1. BFSI
    • 4.2.2. Healthcare
    • 4.2.3. IT & Telecom
    • 4.2.4. Retail
    • 4.2.5. Others (Manufacturing, Energy & Power, and Media & Entertainment)

5. Regional Analysis

  • 5.1. North America
    • 5.1.1. United States
    • 5.1.2. Canada
  • 5.2. Europe
    • 5.2.1. UK
    • 5.2.2. Germany
    • 5.2.3. Italy
    • 5.2.4. Spain
    • 5.2.5. France
    • 5.2.6. Rest of Europe
  • 5.3. Asia-Pacific
    • 5.3.1. China
    • 5.3.2. India
    • 5.3.3. Japan
    • 5.3.4. South Korea
    • 5.3.5. Rest of Asia-Pacific
  • 5.4. Rest of the World

6. Company Profiles

  • 6.1. ExlService Holdings, Inc.
  • 6.2. Hewlett Packard Enterprise Co.
  • 6.3. McKinsey & Co.
  • 6.4. Moody's Corp.
  • 6.5. Mphasis
  • 6.6. Pangea3
  • 6.7. R.R Donnelly & Sons Co.
  • 6.8. SAP SE
  • 6.9. Tata Consultancy Services Ltd.
  • 6.10. Texas Instruments Inc.
  • 6.11. Wipro Ltd.
  • 6.12. WNS Ltd.

LIST OF TABLES

  • 1. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS BY SERVICES, 2021-2028 ($ MILLION)
  • 2. GLOBAL MARKET RESEARCH & DATA ANALYSIS KNOWLEDGE PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
  • 3. GLOBAL CUSTOMER & MARKETING ANALYTICS KNOWLEDGE PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
  • 4. GLOBAL OPERATIONS & SUPPLY CHAIN ANALYTICS KNOWLEDGE PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
  • 5. GLOBAL LEGAL PROCESS KNOWLEDGE PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
  • 6. GLOBAL FINANCIAL KNOWLEDGE PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
  • 7. GLOBAL PUBLISHING KNOWLEDGE PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
  • 8. GLOBAL OTHERS KNOWLEDGE PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
  • 9. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS BY APPLICATION, 2021-2028 ($ MILLION)
  • 10. GLOBAL KNOWLEDGE PROCESS OUTSOURCING FOR BFSI MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
  • 11. GLOBAL KNOWLEDGE PROCESS OUTSOURCING FOR HEALTHCARE MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
  • 12. GLOBAL KNOWLEDGE PROCESS OUTSOURCING FOR IT & TELECOM MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
  • 13. GLOBAL KNOWLEDGE PROCESS OUTSOURCING FOR RETAIL MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
  • 14. GLOBAL KNOWLEDGE PROCESS OUTSOURCING FOR OTHER MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
  • 15. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS BY GEOGRAPHY, 2021-2028 ($ MILLION)
  • 16. NORTH AMERICAN KNOWLEDGE PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2021-2028 ($ MILLION)
  • 17. NORTH AMERICAN KNOWLEDGE PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS BY SERVICES, 2021-2028 ($ MILLION)
  • 18. NORTH AMERICAN KNOWLEDGE PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS BY APPLICATION, 2021-2028 ($ MILLION)
  • 19. EUROPEAN KNOWLEDGE PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2021-2028 ($ MILLION)
  • 20. EUROPEAN KNOWLEDGE PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS BY SERVICES, 2021-2028 ($ MILLION)
  • 21. EUROPEAN KNOWLEDGE PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS BY APPLICATION, 2021-2028 ($ MILLION)
  • 22. ASIA-PACIFIC KNOWLEDGE PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2021-2028 ($ MILLION)
  • 23. ASIA-PACIFIC KNOWLEDGE PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS BY SERVICES, 2021-2028 ($ MILLION)
  • 24. ASIA-PACIFIC KNOWLEDGE PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS BY APPLICATION, 2021-2028 ($ MILLION)
  • 25. REST OF THE WORLD KNOWLEDGE PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2021-2028 ($ MILLION)
  • 26. REST OF THE WORLD KNOWLEDGE PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS BY SERVICES, 2021-2028 ($ MILLION)
  • 27. REST OF THE WORLD KNOWLEDGE PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS BY APPLICATION, 2021-2028 ($ MILLION)

 

LIST OF FIGURES

  • 1. IMPACT OF COVID-19 ON GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET, 2021-2028 ($ MILLION)
  • 2. IMPACT OF COVID-19 ON GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET BY SEGMENT, 2021-2028 ($ MILLION)
  • 3. RECOVERY OF GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET, 2021-2028 (%)
  • 4. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET SHARE BY SERVICES, 2021 VS 2028 (%)
  • 5. GLOBAL MARKET RESEARCH & DATA ANALYTICS KNOWLEDGE PROCESS OUTSOURCING MARKET SHARE BY GEOGRAPHY, 2021 VS 2028 (%)
  • 6. GLOBAL CUSTOMER & MARKETING ANALYTICS KNOWLEDGE PROCESS OUTSOURCING MARKET SHARE BY GEOGRAPHY, 2021 VS 2028 (%)
  • 7. GLOBAL OPERATIONS & SUPPLY CHAIN ANALYTICS KNOWLEDGE PROCESS OUTSOURCING MARKET SHARE BY GEOGRAPHY, 2021 VS 2028 (%)
  • 8. GLOBAL LEGAL KNOWLEDGE PROCESS OUTSOURCING MARKET SHARE BY GEOGRAPHY, 2021 VS 2028 (%)
  • 9. GLOBAL FINANCIAL KNOWLEDGE PROCESS OUTSOURCING MARKET SHARE BY GEOGRAPHY, 2021 VS 2028 (%)
  • 10. GLOBAL PUBLISHING KNOWLEDGE PROCESS OUTSOURCING MARKET SHARE BY GEOGRAPHY, 2021 VS 2028 (%)
  • 11. GLOBAL OTHERS KNOWLEDGE PROCESS OUTSOURCING MARKET SHARE BY GEOGRAPHY, 2021 VS 2028 (%)
  • 12. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET SHARE BY APPLICATION, 2021 VS 2028 (%)
  • 13. GLOBAL KNOWLEDGE PROCESS OUTSOURCING FOR BFSI MARKET SHARE BY GEOGRAPHY, 2021 VS 2028 (%)
  • 14. GLOBAL KNOWLEDGE PROCESS OUTSOURCING FOR HEALTHCARE MARKET SHARE BY GEOGRAPHY, 2021 VS 2028 (%)
  • 15. GLOBAL KNOWLEDGE PROCESS OUTSOURCING FOR IT & TELECOM MARKET SHARE BY GEOGRAPHY, 2021 VS 2028 (%)
  • 16. GLOBAL KNOWLEDGE PROCESS OUTSOURCING FOR RETAIL MARKET SHARE BY GEOGRAPHY, 2021 VS 2028 (%)
  • 17. GLOBAL KNOWLEDGE PROCESS OUTSOURCING FOR OTHER MARKET SHARE BY GEOGRAPHY, 2021 VS 2028 (%)
  • 18. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET SHARE BY GEOGRAPHY, 2021 VS 2028 (%)
  • 19. US KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, 2021-2028 ($ MILLION)
  • 20. CANADA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, 2021-2028 ($ MILLION)
  • 21. UK KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, 2021-2028 ($ MILLION)
  • 22. FRANCE KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, 2021-2028 ($ MILLION)
  • 23. GERMANY KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, 2021-2028 ($ MILLION)
  • 24. ITALY KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, 2021-2028 ($ MILLION)
  • 25. SPAIN KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, 2021-2028 ($ MILLION)
  • 26. REST OF EUROPE KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, 2021-2028 ($ MILLION)
  • 27. INDIA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, 2021-2028 ($ MILLION)
  • 28. CHINA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, 2021-2028 ($ MILLION)
  • 29. JAPAN KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, 2021-2028 ($ MILLION)
  • 30. SOUTH KOREA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, 2021-2028 ($ MILLION)
  • 31. REST OF ASIA-PACIFIC KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, 2021-2028 ($ MILLION)
  • 32. REST OF THE WORLD KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, 2021-2028 ($ MILLION)