市場調查報告書
商品編碼
1451793
2024-2032年按類型(財務和會計外包、招聘流程外包、薪資外包、採購外包等)、應用和地區分類的一般和行政外包市場報告General and Administrative Outsourcing Market Report by Type (Finance and Accounting Outsourcing, Recruitment Process Outsourcing, Payroll Outsourcing, Procurement Outsourcing, and Others), Application, and Region 2024-2032 |
2023年,全球一般和行政外包市場規模達到74億美元。展望未來, IMARC Group預計到2032年市場規模將達到134億美元,2024-2032年複合年成長率(CAGR)為6.6%。對進入低成本勞動力市場和減少管理費用的需求不斷增加,快速利用內部資源進行核心業務活動,以及輕鬆獲得非核心管理職能的豐富經驗和領域專業知識是推動市場的一些關鍵因素。
一般行政(G&A)外包是指委託外部服務提供者(例如專業第三方供應商)承擔組織的非必要行政職能和職責的程序。這使企業能夠專注於其核心競爭力,從而消除對內部基礎設施、人員配備和培訓的需求,從而節省潛在的成本。除此之外,G&A 外包還提供可客製化的解決方案,使組織能夠根據需要擴大或縮小其管理業務,而無需進行重大的內部重組。這些非核心管理職能通常包括財務和會計、客戶服務和 IT 支援、人力資源和薪資管理。此外,G&A外包將特定風險(例如監管合規性和技術進步)轉移給外包服務提供者。 G&A 外包提供的一些優勢包括輕鬆獲得專業知識、增強靈活性和提高服務水準。
全球市場主要是由進入低成本勞動力市場的需求不斷成長以及眾多組織減少管理費用所推動的。這可以歸因於核心業務活動和策略性舉措快速利用內部資源。與此一致的是,在非核心管理職能方面輕鬆獲得豐富的經驗和領域專業知識,導致 G&A 外包服務的採用率更高。此外,機器人流程自動化(RPA)、人工智慧(AI)和機器學習(ML)演算法在各種業務流程中的不斷進步正在為市場提供動力。除此之外,對業務流程標準化和跨多個地點或業務部門流程簡化的需求不斷增加,也導致擴大採用 G&A 外包。此外,越來越多的組織變革,例如併購(M&As)和策略性業務重組,正在為市場創造積極的前景。除此之外,組織透過將內部資源轉向面向客戶的流程來更加重視改善客戶體驗,這對市場產生了有利的影響。影響市場的其他一些因素包括快速數位化、工業 4.0 的出現、對遠距工作的偏好轉變、對可擴展性的需求不斷成長以及主要參與者進行的廣泛研發 (R&D) 活動。
The global general and administrative outsourcing market size reached US$ 7.4 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 13.4 Billion by 2032, exhibiting a growth rate (CAGR) of 6.6% during 2024-2032. The escalating demand for accessing lower-cost labor markets and reduction of overhead expenses, rapid utilization of internal resources towards core business activities, and easy access to extensive experience and domain expertise in non-core administrative functions represent some of the key factors driving the market.
General and Administrative (G&A) outsourcing refers to the procedure of entrusting external service providers, such as specialized third-party vendors, with the non-essential administrative functions and duties of an organization. This enables enterprises to concentrate on their core competencies, thereby eliminating the need for in-house infrastructure, staffing, and training, resulting in potential cost savings. In addition to this, G&A outsourcing offers customizable solutions that allow organizations to scale their administrative operations up or down according to their needs, without the need for major internal restructuring. These non-core administrative functions typically include finance and accounting, customer service and IT support, human resources, and payroll administration. Furthermore, G&A outsourcing shifts specific risks, such as regulatory compliance and technological advancements, to the outsourcing service provider. Some of the advantages provided by G&A outsourcing include easy access to specialized expertise, enhanced flexibility, and improved service levels.
The global market is primarily driven by the escalating demand for accessing lower-cost labor markets and reduction of overhead expenses by numerous organizations. This can be attributed to the rapid utilization of internal resources towards core business activities and strategic initiatives. In line with this, the easy access to extensive experience and domain expertise in non-core administrative functions is resulting in a higher uptake of G&A outsourcing services. Moreover, continual advancements in robotic process automation (RPA), artificial intelligence (AI), and machine learning (ML) algorithms in various business processes is providing an impetus to the market. In addition to this, the augmenting demand for business process standardization and streamlining of processes across multiple locations or business units is also leading to the increasing adoption of G&A outsourcing. Furthermore, the growing number of organizational changes, such as mergers and acquisitions (M&As), and strategic business restructuring is creating a positive outlook for the market. Apart from this, an enhanced focus on improved customer experience by the organizations through redirecting internal resources towards customer-facing processes is impacting the market favorably. Some of the other factors contributing to the market include rapid digitization, the advent of Industry 4.0, shifting preference towards remote work, growing need for scalability, and extensive research and development (R&D) activities conducted by the key players.
IMARC Group provides an analysis of the key trends in each segment of the global general and administrative outsourcing market, along with forecasts at the global, regional, and country levels from 2024-2032. Our report has categorized the market based on type and application.
Finance and Accounting Outsourcing (FAO)
Recruitment Process Outsourcing (RPO)
Payroll Outsourcing
Procurement Outsourcing
Others
The report has provided a detailed breakup and analysis of the general and administrative outsourcing market based on the type. This includes Finance and Accounting Outsourcing (FAO), Recruitment Process Outsourcing (RPO), payroll outsourcing, procurement outsourcing, and others. According to the report, Finance and Accounting Outsourcing (FAO) represented the largest segment.
BFSI
Healthcare
Telecom
Manufacturing
Others
A detailed breakup and analysis of the general and administrative outsourcing market based on the application has also been provided in the report. This includes BFSI, healthcare, telecom, manufacturing, and others.
North America
United States
Canada
Asia Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa
The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America was the largest market for general and administrative outsourcing. Some of the factors driving the North America general and administrative outsourcing market included the augmenting demand for business process standardization, an enhanced focus on improved customer experience, shifting preference towards remote work, etc.
The report has also provided a comprehensive analysis of the competitive landscape in the global general and administrative outsourcing market. Detailed profiles of all major companies have been provided. Some of the companies covered include Accenture plc, Aon PLC, Automatic Data Processing Inc., EXLServices Holdings Inc., Genpact, GEP Worldwide, HCL Technologies Limited, Infosys Limited, International Business Machines Corporation, Kelly Services Inc., Wipro Limited, etc. Kindly note that this only represents a partial list of companies, and the complete list has been provided in the report.
Kindly note that this only represents a partial list of companies, and the complete list has been provided in the report.