美國線上食品配送市場：依產品類型、平台類型、商業模式、地區、機會及預測，2018-2032

美國線上食品配送市場預計將從2024年的413.4億美元成長到2032年的768億美元，在2025-2032年的預測期內，年複合成長率為8.05%。線上食品配送已經改變了美國的消費模式。它曾經僅限於披薩和外賣，如今已擴展到從生鮮雜貨到美食等各種商品，催生了一個以便利性為首要目標的規模化行業。美國消費者不僅期待速度，還期待個人化、當日送達、餐點篩選，甚至訂閱式飲食計畫。平台從單純的訂餐應用轉型為提供內部配送、倉儲和最後一哩配送服務的全方位物流運作。與大型連鎖超市和餐飲聚合平台的合作模糊行業界限，並推動物流投資深入商業模式。

成功的核心在於快速配送與成本效益之間的平衡，以及消費者對食品品質和安全的信任。投資於自身物流網路而非僅聚合訂單的平台最有可能獲得長期優勢。

例如，2025年2月，即時商務領域公認的領導者Gopuff（GoBrands, Inc.）宣布推出GoGroup，這是一項目的是改變團體訂購食品、飲料和必需品方式的新功能。這項創新工具允許多個用戶協作將商品添加到共享購物車中，簡化和精簡團體訂購流程。

GoGroup讓顧客免去了協調多個訂單或最後一刻跑到商店的麻煩。此功能允許所有參與者提供他們喜歡的產品，然後透過一個訂單一起發貨，最快15分鐘即可送達。

目錄

第1章 專案範圍與定義

第2章 研究方法

第3章 美國關稅的影響

第4章 執行摘要

第5章 客戶之聲

• 功能和其他加值服務
• 便利性
• 多樣性
• 售後支援
• 使用者體驗

第6章 2018-2032年美國線上食品配送市場展望

• 市場規模分析及預測
  • 依價值
• 市場佔有率分析及預測
  • 依產品類型
    • 食品雜貨配送
    • 餐飲配送
  • 依類型
    • 平台到消費者配送
    • 餐廳到消費者配送
  • 依平台類型
    • 行動應用
    • 網站
  • 依商業模式
    • 以物流為中心的食品配送系統
    • 以訂單為中心的食品配送系統
    • 餐廳食品配送系統
  • 依地區
    • 西部
    • 中西部
    • 南部
    • 東北部
  • 依公司（前五名及其他）的市場佔有率分析（依價值、2024）
• 2024年市場地圖分析
  • 依產品類型
  • 依類型
  • 依平台類型
  • 依商業模式
  • 依地區

第7章 需求與供給分析

第8章 價值鏈分析

第9章 波特五力分析

第10章 PESTLE 分析

第11章 收入模式

第12章 市場動態

• 市場驅動因素
• 市場挑戰

第13章 市場趨勢與發展

第14章 政策與監理情勢

第15章 個案研究

第16章 競爭格局

• 五大市場領導者競賽矩陣
• 五大公司SWOT分析
• 市場十大主要參與者情勢
  • DoorDash, Inc.
  • Uber Technologies, Inc.（Uber Eats）
  • Grubhub Inc.
  • goBrands, Inc.（goPuff）
  • Seamless North America LLC
  • EZC Holding Company, Inc.（EZ Cater）
  • Amazon.com, Inc.（Amazon Fresh）
  • Instacart（Maplebear Inc.）
  • Walmart Inc.（Walmart InHome &Delivery Unlimited）
  • GoPuff（GoBrands, Inc.）

第17章 策略建議

第18章 關於調查公司及免責聲明

United States online food delivery market is projected to witness a CAGR of 8.05% during the forecast period 2025-2032, growing from USD 41.34 billion in 2024 to USD 76.80 billion in 2032F, powered by technology, expanding user bases, and a cultural shift towards convenience. Online food delivery has transformed American consumption patterns. Once limited to pizza and takeout, it has now expanded to everything from fresh groceries to gourmet meals, fueling an industry that values convenience on a scale. The United States consumers not only expect speed, but also personalization, same-day grocery drops, dietary filters, and even subscription-based meal plans are becoming table stakes. Platforms have shifted from pure order apps to full logistics operations, offering fulfillment, warehousing, and last-mile delivery services in-house. Partnerships with major grocery chains and restaurant aggregators have blurred industry lines, pushing logistics investment deeper into the business model.

Success centers on balancing fast delivery with cost efficiency and consumer trust in food quality and safety. Platforms investing in proprietary logistics networks, not just aggregating orders, are best positioned for long-term dominance.

For instance, in February 2025, Gopuff (GoBrands, Inc.), a recognized leader in the instant commerce sector, announced the launch of GoGroup, a new feature aimed at transforming the way groups order food, drinks, and essentials. The innovative tool allows multiple users to collaboratively add items to a shared cart, ensuring that group orders are streamlined and efficient.

With GoGroup, customers can avoid the hassle of coordinating multiple orders or making last-minute store runs. The feature enables all participants to contribute their preferred items, which are then delivered together in a single order, with delivery times as fast as 15 minutes.

Expansion of Grocery Partnerships and SNAP/EBT Integration Drives Online Food Delivery Market

Grocery delivery has expanded beyond convenience; it is now a utility for food access. DoorDash, Inc., for instance, has partnered with regional grocers and now supports SNAP/EBT payments. SNAP/EBT integration refers to the process of enabling online retailers and platforms to accept payments using Supplemental Nutrition Assistance Program (SNAP) Electronic Benefit Transfer (EBT) cards. This allows customers who receive government assistance for food purchases to use their benefits when shopping online, just as they would in physical stores.

For instance, in October 2024, DoorDash, Inc. added grocers, including Kowalski's and Geissler's, to its Marketplace, significantly extending local availability and grocery options.

In addition, in February 2025, DoorDash, Inc. announced the addition of new merchants nationwide that now accept SNAP/EBT payments on its marketplace. The expanded roster includes Wakefern Food Corp. banners such as ShopRite, The Fresh Grocer, Price Rite Marketplace, Fairway Market, and Gourmet Garage, as well as Southeastern Grocers' Harveys Supermarket and Winn-Dixie stores, and BJ's Wholesale Club. These retailers join existing partners such as Albertsons, ALDI, Safeway, Sheetz, and Walgreens, further broadening DoorDash's SNAP/EBT payment capabilities. This initiative is part of DoorDash's ongoing commitment to combat hunger, providing more online grocery delivery options to the approximately 1.8 million consumers who have added their SNAP/EBT cards to the platform.

This dual momentum-in grocery expansion and benefits integration-fuels platform usage and consumer trust, broadening the customer base and increasing retention.

Platform-to-Merchants Logistics-as-a-Service (LaaS) Model Shapes the Market Dynamics

Online food delivery is evolving into a logistics-as-a-service model. Platforms are building backend solutions for restaurants, grocery chains, and even independent cloud kitchens. In this model, digital platforms function as logistics orchestrators, providing merchants, primarily restaurants, with access to a sophisticated and on-demand delivery network without requiring them to build or manage their own logistics infrastructure. The platform manages everything from order management and real-time delivery assignments to route optimization and customer notifications, seamlessly integrating the delivery process into a single digital interface.

This approach allows restaurants to focus on food preparation while the platform manages the complexities of last-mile logistics. The LaaS model is highly scalable and flexible, enabling even small or independent merchants to offer fast, reliable delivery services that rival those of large chains. By aggregating demand and optimizing delivery routes across multiple merchants, platforms achieve operational efficiencies and cost savings that individual restaurants cannot replicate on their own.

In September 2024, DoorDash, Inc., launched its Merchant Commerce Platform to let retailers build branded storefronts. Around the same time, Uber Eats introduced Uber Direct, allowing merchants to tap Uber's last-mile fleet for same-day deliveries-even outside the app ecosystem. Grubhub also launched Grubhub Direct, supporting custom-branded ordering sites with full logistics support.

The growing reliance on platform APIs, delivery integrations, and end-to-end merchant logistics tools reflects the shift from aggregator to infrastructure provider.

Segment Dominance of Platform-to-Consumer Delivery Model

Among all business models, platform-to-consumer delivery, where platforms handle orders and fulfillment, is the dominant one as it combines control over delivery, better unit economics, and higher service standardization. Control over the logistics layer is emerging as the primary competitive advantage in this segment.

According to Deliverect's 2024 United States Market Snapshot, platform-to-consumer models accounted for over 70% of order volumes nationwide. Uber Eats, DoorDash, and goPuff continue investing in proprietary fleets and dark-store capabilities to reduce dependence on third-party partners.

For instance, in May 2025, HungerRush LLC, a leading provider of integrated restaurant technology solutions, announced the launch of its Grubhub Marketplace integration for the HungerRush POS system. This new feature enables restaurants to receive and manage Grubhub orders directly within their HungerRush POS platform, joining existing integrations with DoorDash and Uber Eats. By consolidating all marketplace orders into a single system, HungerRush aims to streamline restaurant operations and boost operational efficiency.

Impact of U.S. Tariffs on the United States Online Food Delivery Market

U.S. tariffs on Chinese imports-particularly steel, aluminum, and plastics-have raised the cost of packaging materials, delivery containers, and kitchen infrastructure. Ghost kitchens and cloud-based food brands, many of which rely on imported prep equipment and bulk packaging supplies, have seen cost pressures pass through to delivery pricing. Meal prices have subtly increased to maintain margins in high-volume delivery operations.

Tariffs on specific food imports (e.g., specialty produce, cheeses, or seafood from Europe and Asia) have disrupted certain menu offerings on restaurant platforms, including Uber Eats and Grubhub. Several high-end or ethnic restaurants have adapted menus or altered sourcing, especially during tariff hikes under Section 301 or retaliatory measures. This has led to reduced item availability and substitution-based pricing shifts for end consumers.

Restaurants operating on thin margins are most affected by tariff-induced inflation. Higher import duties on ingredients and back-end equipment increase dependency on platforms offering better commission structures or integrated logistics. This has deepened competition between delivery aggregators to retain partners by offering infrastructure, not just orders.

Key Players Landscape and Outlook

The United States online food delivery market features a mix of restaurant aggregators, grocery logistics platforms, and vertical specialists. Uber Eats and DoorDash lead in platform-to-consumer meal delivery, while Grubhub targets group orders and branded merchant logistics. Instacart, Amazon Fresh, and Walmart dominate grocery logistics, investing in fulfillment algorithms and retail inventory sync. EZ Cater continues to grow in B2B food delivery and catering, while goPuff leverages owned inventory to corner the fast-delivery convenience niche. Seamless, as a Grubhub brand, maintains regional strongholds in New York and other urban markets. Also, companies with native fleets, flexible fulfillment software, and deeper integration with merchants are building defensible moats in a market where UX and delivery reliability are the new battlegrounds.

For instance, in May 2024, Amazon.com, Inc. and Grubhub Inc. have announced a new partnership aimed at making restaurant delivery more convenient and affordable for customers across the United States starting immediately, Amazon customers in all 50 states can order from hundreds of thousands of restaurants via Grubhub directly on Amazon.com and through the Amazon Shopping app. Prime members will receive a complimentary Grubhub+ membership valued at USD 120 per year, without automatic renewal into a paid subscription. Grubhub+ offers benefits including USD 0 delivery fees on eligible orders over USD 12, reduced service fees, 5% credit back on pick-up orders, and exclusive offers. This collaboration enhances Amazon's e-commerce ecosystem by integrating food delivery services for its broad customer base.

Table of Contents

1. Project Scope and Definitions

2. Research Methodology

3. Impact of U.S. Tariffs

4. Executive Summary

5. Voice of Customers

• 5.1. Features and Other Value-added Services
• 5.2. Convenience
• 5.3. Variety
• 5.4. After-sales Support
• 5.5. User Experience

6. United States Online Food Delivery Market Outlook, 2018-2032F

• 6.1. Market Size Analysis & Forecast
  • 6.1.1. By Value
• 6.2. Market Share Analysis & Forecast
  • 6.2.1. By Product Type
    • 6.2.1.1. Grocery Delivery
    • 6.2.1.2. Meal Delivery
  • 6.2.2. By Type
    • 6.2.2.1. Platform-To-Consumer Delivery
    • 6.2.2.2. Restaurant-To-Consumer Delivery
  • 6.2.3. By Platform Type
    • 6.2.3.1. Mobile Applications
    • 6.2.3.2. Websites
  • 6.2.4. By Business Model
    • 6.2.4.1. Logistics-Focused Food Delivery System
    • 6.2.4.2. Order-Focused Food Delivery System
    • 6.2.4.3. Restaurant-Specific Food Delivery System
  • 6.2.5. By Region
    • 6.2.5.1. West
    • 6.2.5.2. Midwest
    • 6.2.5.3. South
    • 6.2.5.4. Northeast
  • 6.2.6. By Company Market Share Analysis (Top 5 Companies and Others - By Value, 2024)
• 6.3. Market Map Analysis, 2024
  • 6.3.1. By Product Type
  • 6.3.2. By Type
  • 6.3.3. By Platform Type
  • 6.3.4. By Business Model
  • 6.3.5. By Region

7. Demand Supply Analysis

8. Value Chain Analysis

9. Porter's Five Forces Analysis

10. PESTLE Analysis

11. Revenue Model

12. Market Dynamics

• 12.1. Market Drivers
• 12.2. Market Challenges

13. Market Trends and Developments

14. Policy and Regulatory Landscape

15. Case Studies

16. Competitive Landscape

• 16.1. Competition Matrix of Top 5 Market Leaders
• 16.2. SWOT Analysis for Top 5 Players
• 16.3. Key Players Landscape for Top 10 Market Players
  • 16.3.1. DoorDash, Inc.
    • 16.3.1.1. Company Details
    • 16.3.1.2. Key Management Personnel
    • 16.3.1.3. Products and Services
    • 16.3.1.4. Financials (As Reported)
    • 16.3.1.5. Key Market Focus and Geographical Presence
    • 16.3.1.6. Recent Developments/Collaborations/Partnerships/Mergers and Acquisition
  • 16.3.2. Uber Technologies, Inc. (Uber Eats)
  • 16.3.3. Grubhub Inc.
  • 16.3.4. goBrands, Inc. (goPuff)
  • 16.3.5. Seamless North America LLC
  • 16.3.6. EZC Holding Company, Inc. (EZ Cater)
  • 16.3.7. Amazon.com, Inc. (Amazon Fresh)
  • 16.3.8. Instacart (Maplebear Inc.)
  • 16.3.9. Walmart Inc. (Walmart InHome & Delivery Unlimited)
  • 16.3.10. GoPuff (GoBrands, Inc.)

Companies mentioned above DO NOT hold any order as per market share and can be changed as per information available during research work.

17. Strategic Recommendations

18. About Us and Disclaimer

List of Tables

• Table 1. Competition Matrix of Top 5 Market Leaders
• Table 2. Mergers & Acquisitions/ Joint Ventures (If Applicable)
• Table 3. About Us - Regions and Countries Where We Have Executed Client Projects

List of Figures

• Figure 1. United States Online Food Delivery Market, By Value, In USD Billion, 2018-2032F
• Figure 2. United States Online Food Delivery Market Share (%), By Product Type, 2018-2032F
• Figure 3. United States Online Food Delivery Market Share (%), By Type, 2018-2032F
• Figure 4. United States Online Food Delivery Market Share (%), By Platform Type, 2018-2032F
• Figure 5. United States Online Food Delivery Market Share (%), By Business Model, 2018-2032F
• Figure 6. United States Online Food Delivery Market Share (%), By Region, 2018-2032F
• Figure 7. By Product Type Map-Market Size (USD Billion) & Growth Rate (%), 2024
• Figure 8. By Type Map-Market Size (USD Billion) & Growth Rate (%), 2024
• Figure 9. By Platform Type Map-Market Size (USD Billion) & Growth Rate (%), 2024
• Figure 10. By Business Model Map-Market Size (USD Billion) & Growth Rate (%), 2024
• Figure 11. By Region Map-Market Size (USD Billion) & Growth Rate (%), 2024