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市場調查報告書
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1940679

數位化貨運代理：市場佔有率分析、產業趨勢與統計、成長預測（2026-2031）

Digital Freight Forwarding - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2026 - 2031)
出版日期: | 出版商: Mordor Intelligence | 英文 120 Pages | 商品交期: 2-3個工作天內

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簡介目錄

預計到 2026 年，數位貨運代理市場規模將達到 494.3 億美元，高於 2025 年的 414.6 億美元。

預計到 2031 年將達到 1,191.2 億美元，2026 年至 2031 年的複合年成長率為 19.23%。

數位貨運代理市場-IMG1

跨境電子商務的快速發展、無紙化貿易的監管要求以及API賦能的承運商連接的擴展，共同推動著成長，托運人正逐步擺脫傳統的紙質訂艙流程。整合了票價搜尋、訂艙、清關和即時視覺化功能的雲端原生平台，如今已成為全球貿易協調的基礎。亞太地區憑藉其作為出口導向製造業群的優勢以及政府主導的中小企業數位化項目，保持著主導地位。同時，北美和歐洲正透過早期實現承運商API標準化和嚴格的資料準確性法規來擴大規模。競爭格局圍繞著垂直整合展開，例如DSV與Schenker的整合，以及利用人工智慧進行線路級動態定價的純技術型新參與企業。這導致人工仲介業者的利潤率結構性壓縮，並促使企業持續投資於加值數位服務，從而增加了托運人的轉換成本。

全球數位化貨運代理市場趨勢與洞察

跨境電子商務的快速成長

預計到2027年，跨境零售貿易額將超過8兆美元，維持9%的複合年成長率，因為東南亞賣家無需透過批發商即可直接接觸西方消費者。托運人越來越希望找到一個統一的介面來整合清關、關稅計算和最後一公里物流追蹤。數位貨運代理平台能夠自動完成歐盟ICS2計畫要求的進口總申報，從而省去人工文書工作，減少過境延誤。全通路零售商現在期望貨運工具能夠使用單一追蹤ID來管理托盤級的B2B貨運和小包裹級的B2C配送。那些整合了自動化合規功能和多承運商小包裹路由的平台營運商，正在獲得相對於依賴電子表格和電子郵件的仲介業者的競爭優勢。

基於雲端的貨運平台日益普及

本地部署的運輸管理系統缺乏與現代承運商API整合的能力，也無法提供跨多種運輸方式的亞分鐘級即時可視性，因此71%的部署方案都基於雲端。中型托運人正在接受隨貨運量擴展的訂閱定價模式，而不是傳統軟體所需的大量資本投入。為符合GDPR而建置的資料本地化模組正在歐洲加速普及，供應商提供區域內託管和用戶許可管治，進一步推動了受監管行業數位貨運代理市場的穩步滲透。與主流ERP套件的預置連接器最大限度地減輕了IT負擔，進一步降低了中小企業的進入門檻。

數據標準碎片化

物流資料集仍各自獨立，鐵路、公路、海運和航空業者使用的EDI和API規範互不相容。托運人仍需協調多個整合，這阻礙了端到端自動化，並加劇了IT預算的壓力。區塊鏈先導計畫展現了其在透明度方面的潛力，但缺乏統一的數據字典限制了其規模化應用。各國政府正在推廣自願性框架，但在網路連結和資源有限的新興地區，採用速度緩慢。在缺乏全球協議的情況下，數位貨運代理市場仍在持續擴張，但卻面臨高成本的變通方案。

細分市場分析

到2025年，運輸管理將佔總收入的58.45%，凸顯其作為托運人進軍數位化貨運代理市場的第一步的重要性。自動化的線路級路線規劃和即時運價搜尋能夠帶來即時的投資收益，即使是注重成本的中小型企業也積極採用。人工智慧負載容量平衡提高了每英里卡車的收入，減少了空駛返程，而海運電子載貨證券(eB/L)則加快了貨物的交付速度。

從報關代理到供應鏈金融，附加價值服務是成長最快的領域，年複合成長率高達13.85%。這些服務透過將財務和合規營運嵌入平台，提升了客戶忠誠度。隨著全通路零售需要入庫貨物和履約中心之間更緊密的協調，與倉庫管理系統的整合變得日益重要。拓展這些相關領域使平台能夠佔據更大的托運人支出佔有率，並透過簡單的價格比較來避免同質化競爭。

到2025年，零售和電子商務產業將佔據35.42%的市場佔有率，這主要得益於D2C品牌出口的成長以及對限時搶購配送需求的增加。服裝和消費性電子產品的托運人非常欣賞數位貨運平台提供的端到端可視性。

醫療保健和製藥業是一個快速成長的領域，預計到2031年將維持10.95%的複合年成長率。溫控貨物監控、序列級可追溯性和嚴格的審核追蹤需要專門的數位化工作流程。供應商正加速關注藥品合規性，例如DHL已在其醫療保健網路中投資22億美元，而能夠確保2至8°C運輸路線完整性的平台將成為競爭優勢。

區域分析

預計到2025年，亞太地區將佔全球收入的39.55%，年複合成長率達19.42%，這反映了製造業出口的主導地位以及支持中小企業數位化的公共政策。印度的快遞物流業正朝著年成長10-12%的目標邁進，這主要得益於高速公路和機場的改善加快了貨物運輸速度。 《亞太貿易便利化報告》估計，數位化單證改革可降低平均貿易成本11%，進一步凸顯了採用數位化單證改革的必要性。

北美受益於成熟的電子商務生態系統以及卡車運輸和包裹運輸公司API標準化的領先階段。聯邦海事委員會的數據準確性計劃推廣標準化事件代碼，並支援平台間的互通性。加拿大和墨西哥正利用美墨加協定（USMCA）帶來的近岸外包勢頭，推動對自動化海關模組和雙語介面的需求。

在歐洲，諸如eFTI和ICS2等無紙化法規正迫使托運人數位化。德國DSV和Schenker的合併催生了10億歐元（11億美元）的數位化提昇預算，而北歐國家則正將其平台部署與綠色物流目標相契合。英國脫歐後的海關通訊協定推動了自動化合規的需求，進而促使貨運代理業務轉移到綜合服務供應商。

其他福利：

  • Excel格式的市場預測（ME）表
  • 3個月的分析師支持

目錄

第1章 引言

  • 研究假設和市場定義
  • 調查範圍

第2章調查方法

第3章執行摘要

第4章 市場情勢

  • 市場概覽
  • 市場促進因素
    • 跨境電子商務的快速成長
    • 雲端貨運平台的普及應用日益廣泛
    • 支援 API 的營運商連接
    • 人工智慧驅動的動態定價市場
    • 歐盟電子財務資訊技術法規強制要求數位化文件記錄
    • 衛星物聯網路線最佳化工具
  • 市場限制
    • 數據標準的碎片化
    • 網路安全和隱私風險
    • 數位技能短缺
    • 運輸公司直接預訂利潤率面臨壓力
  • 價值/供應鏈分析
  • 監管環境
  • 技術展望
  • 投資情境分析
  • 電子平台價值提案基準
  • 全球動盪對貿易流量的影響
  • 波特五力模型
    • 供應商的議價能力
    • 買方的議價能力
    • 新進入者的威脅
    • 替代品的威脅
    • 競爭對手之間的競爭強度

第5章 市場規模及成長預測（價值，十億美元）

  • 按功能
    • 運輸管理
      • 土地
      • 海洋
      • 航空
    • 倉庫管理
    • 附加價值服務
  • 最終用戶
    • 零售與電子商務
    • 製造業
    • 醫療保健和製藥
    • 車
    • 其他
  • 透過部署模式
    • 雲
    • 本地部署
  • 按公司類型
    • 小型企業
    • 大型企業和政府機構
  • 按地區
    • 北美洲
      • 美國
      • 加拿大
      • 墨西哥
    • 南美洲
      • 巴西
      • 秘魯
      • 智利
      • 阿根廷
      • 南美洲其他地區
    • 亞太地區
      • 印度
      • 中國
      • 日本
      • 澳洲
      • 韓國
      • 東南亞（新加坡、馬來西亞、泰國、印尼、越南、菲律賓）
      • 亞太其他地區
    • 歐洲
      • 英國
      • 德國
      • 法國
      • 西班牙
      • 義大利
      • 比荷盧經濟聯盟（比利時、荷蘭、盧森堡）
      • 北歐國家（丹麥、芬蘭、冰島、挪威、瑞典）
      • 其他歐洲地區
    • 中東和非洲
      • 阿拉伯聯合大公國
      • 沙烏地阿拉伯
      • 南非
      • 奈及利亞
      • 其他中東和非洲地區

第6章 競爭情勢

  • 市場集中度
  • 策略趨勢
  • 市佔率分析
  • 公司簡介
    • Flexport
    • Twill（Maersk）
    • Forto
    • Cello Square
    • InstaFreight
    • Transporteca
    • Kontainers
    • Kuehne+Nagel International AG（KN Freight Net）
    • Turvo
    • iContainers
    • DHL Group
    • DSV（Shipa Freight/myDSV）
    • Sennder
    • Cargo.one
    • CEVA Logistics
    • Shypple
    • Zencargo
    • Cubic
    • Boxnbiz
    • Freightwalla

第7章 市場機會與未來展望

簡介目錄
Product Code: 70693

Digital Freight Forwarding Market size in 2026 is estimated at USD 49.43 billion, growing from 2025 value of USD 41.46 billion with 2031 projections showing USD 119.12 billion, growing at 19.23% CAGR over 2026-2031.

Digital Freight Forwarding - Market - IMG1

Rapid cross-border e-commerce adoption, regulatory mandates for paperless trade, and the spread of API-enabled carrier connectivity collectively propel growth as shippers pivot away from analog booking processes. Integrated, cloud-native platforms that fuse rate discovery, booking, customs, and real-time visibility now form the backbone of global trade orchestration. Asia-Pacific retains leadership because of deep export manufacturing hubs and government-backed SME digitization programs, while North America and Europe scale through early carrier API standardization and strict data accuracy rules. Competitive dynamics center on vertical integrations like the DSV-Schenker combination and on pure-play technology entrants harnessing AI for lane-level dynamic pricing. The result is structural margin compression for manual intermediaries and sustained investment in value-added digital services that raise switching costs for shippers.

Global Digital Freight Forwarding Market Trends and Insights

Rapid Growth of Cross-Border E-commerce

Cross-border retail transactions are forecast to surpass USD 8 trillion by 2027, maintaining a 9% CAGR as Southeast Asian sellers reach Western consumers without wholesalers. Shippers increasingly demand unified customs clearance, duty calculation, and last-mile traceability in one interface. Digital freight forwarding market platforms automate entry summary declarations required under the European Commission's ICS2 program, eliminating manual paperwork and cutting border clearance delays. Omnichannel retailers now expect freight tools that manage pallet-level B2B moves alongside parcel-level B2C deliveries under a single tracking ID. Platform operators that embed automated compliance and multi-carrier parcel routing gain competitive advantage over intermediaries reliant on spreadsheets or email.

Rising Adoption of Cloud-Based Freight Platforms

Cloud models account for 71% of deployments because on-premise Transportation Management Systems cannot connect to modern carrier APIs or provide sub-minute visibility across modes. Mid-market shippers embrace subscription pricing that scales with shipment volumes, in contrast to the heavy capex demanded by legacy software. Data-localization modules built for GDPR compliance accelerate European uptake as vendors offer in-region hosting and consent governance, positioning the digital freight forwarding market for steady penetration in regulated verticals. Pre-built connectors into leading ERP suites minimize IT effort, further lowering barriers for SMEs.

Data-Standards Fragmentation

Logistics data sets remain siloed because rail, truck, ocean, and air parties adopt incompatible EDI and API specifications. Shippers must still juggle multiple integrations, hurting end-to-end automation and enlarging IT budgets. Blockchain pilots demonstrate transparency potential yet stall at scale for lack of unified data dictionaries. Governments push voluntary frameworks, but adoption lags in emerging regions where connectivity and resources are limited. Without global consensus, digital freight forwarding market expansion continues, albeit with costly workarounds.

Other drivers and restraints analyzed in the detailed report include:

  1. API-Enabled Carrier Connectivity
  2. AI-Driven Dynamic-Pricing Marketplaces
  3. Cyber-Security & Privacy Risks

For complete list of drivers and restraints, kindly check the Table Of Contents.

Segment Analysis

Transportation Management contributed 58.45% of 2025 revenue, underscoring its role as the first stop for shippers entering the digital freight forwarding market. Automated lane-level routing and live rate discovery generate immediate ROI, encouraging adoption even among cost-conscious SMEs. AI load-balancing elevates truck revenue per mile and trims empty backhauls, while electronic Bills of Lading in ocean freight hasten cargo releases.

Value-added Services, from customs clearance to supply-chain financing, is the fastest-growing slice, advancing at a 13.85% CAGR. These offerings stick customers to platforms by embedding financial and compliance workflows. Warehouse Management integration gains importance as omnichannel retail requires tight coordination between inbound freight and fulfillment centers. The expansion of these adjacencies positions platforms to capture a larger share of shipper spend and insulate against pure rate-comparison commoditization.

Retail & E-commerce dominated demand at 35.42% in 2025, propelled by direct-to-consumer brand exports and flash-sale delivery promises. Shippers of apparel and consumer electronics prize the end-to-end visibility that digital freight forwarding market platforms deliver.

Healthcare & Pharma is the breakout segment, on track for an 10.95% CAGR through 2031. Temperature-controlled cargo monitoring, serial-level traceability, and stringent audit trails demand specialized digital workflows. Investments such as DHL's USD 2.2 billion spend on healthcare networks amplify vendor focus on pharma compliance, differentiating platforms able to guarantee 2-8°C lane integrity.

The Digital Freight Forwarding Market Report is Segmented by Function (Transportation Management, Warehouse Management, Value-Added Services), End-Users (Retail & E-Commerce, and More), Deployment Mode (Cloud, On-Premise), Firm Type (SMEs, Large Enterprises and Government Entities), and Geography (North America, South America, Asia-Pacific, Europe, Middle East and Africa). The Market Forecasts are Provided in Terms of Value (USD).

Geography Analysis

Asia-Pacific holds 39.55% of 2025 revenue and is set to expand at a 19.42% CAGR, reflecting dominant manufacturing exports and supportive public policy that subsidizes SME digitization. India's express logistics sector targets 10-12% annual growth with highway and airport upgrades quickening freight flows. The Asia-Pacific Trade Facilitation Report pegs average trade-cost cuts at 11% from digital documentation reforms, reinforcing adoption logic.

North America benefits from entrenched e-commerce ecosystems and early-stage API uniformity across truckload and parcel carriers. Federal Maritime Commission data-accuracy programs stimulate standardized event codes, aiding platform interoperability. Canada and Mexico ride USMCA nearshoring momentum, raising demand for automated border-clearance modules and bilingual interfaces.

Europe pushes paperless mandates via eFTI and ICS2, compelling shippers to digitize or lose market access. Germany gains from the DSV-Schenker merger's EUR 1 billion (USD 1.10 billion) digital enhancement budget, while Nordic countries pair platform adoption with green-logistics goals. Post-Brexit customs protocols in the United Kingdom intensify need for compliance automation, steering freight toward integrated service providers.

  1. Flexport
  2. Twill (Maersk)
  3. Forto
  4. Cello Square
  5. InstaFreight
  6. Transporteca
  7. Kontainers
  8. Kuehne + Nagel International AG (KN Freight Net)
  9. Turvo
  10. iContainers
  11. DHL Group
  12. DSV (Shipa Freight / myDSV)
  13. Sennder
  14. Cargo.one
  15. CEVA Logistics
  16. Shypple
  17. Zencargo
  18. Cubic
  19. Boxnbiz
  20. Freightwalla

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 Introduction

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2 Research Methodology

3 Executive Summary

4 Market Landscape

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 Rapid growth of cross-border e-commerce
    • 4.2.2 Rising adoption of cloud-based freight platforms
    • 4.2.3 API-enabled carrier connectivity
    • 4.2.4 AI-driven dynamic-pricing marketplaces
    • 4.2.5 EU eFTI regulation mandating digital documents
    • 4.2.6 Satellite-IoT route-optimisation tools
  • 4.3 Market Restraints
    • 4.3.1 Data-standards fragmentation
    • 4.3.2 Cyber-security and privacy risks
    • 4.3.3 Digital-skills talent gap
    • 4.3.4 Carrier direct-booking margin squeeze
  • 4.4 Value / Supply-Chain Analysis
  • 4.5 Regulatory Landscape
  • 4.6 Technological Outlook
  • 4.7 Investment Scenario Analysis
  • 4.8 Value-Proposition Benchmarking of E-Platforms
  • 4.9 Impact of Global Disruptions on Trade Flows
  • 4.10 Porter's Five Forces
    • 4.10.1 Bargaining Power of Suppliers
    • 4.10.2 Bargaining Power of Buyers
    • 4.10.3 Threat of New Entrants
    • 4.10.4 Threat of Substitutes
    • 4.10.5 Competitive Rivalry Intensity

5 Market Size and Growth Forecasts (Value, USD Bn)

  • 5.1 By Function
    • 5.1.1 Transportation Management
      • 5.1.1.1 Land
      • 5.1.1.2 Sea
      • 5.1.1.3 Air
    • 5.1.2 Warehouse Management
    • 5.1.3 Value-added Services
  • 5.2 By End-users
    • 5.2.1 Retail and E-commerce
    • 5.2.2 Manufacturing
    • 5.2.3 Healthcare and Pharma
    • 5.2.4 Automotive
    • 5.2.5 Others
  • 5.3 By Deployment Mode
    • 5.3.1 Cloud
    • 5.3.2 On-premise
  • 5.4 By Firm Type
    • 5.4.1 SMEs
    • 5.4.2 Large Enterprises and Government Entities
  • 5.5 By Geography
    • 5.5.1 North America
      • 5.5.1.1 United States
      • 5.5.1.2 Canada
      • 5.5.1.3 Mexico
    • 5.5.2 South America
      • 5.5.2.1 Brazil
      • 5.5.2.2 Peru
      • 5.5.2.3 Chile
      • 5.5.2.4 Argentina
      • 5.5.2.5 Rest of South America
    • 5.5.3 Asia-Pacific
      • 5.5.3.1 India
      • 5.5.3.2 China
      • 5.5.3.3 Japan
      • 5.5.3.4 Australia
      • 5.5.3.5 South Korea
      • 5.5.3.6 South East Asia (Singapore, Malaysia, Thailand, Indonesia, Vietnam, and Philippines)
      • 5.5.3.7 Rest of Asia-Pacific
    • 5.5.4 Europe
      • 5.5.4.1 United Kingdom
      • 5.5.4.2 Germany
      • 5.5.4.3 France
      • 5.5.4.4 Spain
      • 5.5.4.5 Italy
      • 5.5.4.6 BENELUX (Belgium, Netherlands, and Luxembourg)
      • 5.5.4.7 NORDICS (Denmark, Finland, Iceland, Norway, and Sweden)
      • 5.5.4.8 Rest of Europe
    • 5.5.5 Middle East and Africa
      • 5.5.5.1 United Arab of Emirates
      • 5.5.5.2 Saudi Arabia
      • 5.5.5.3 South Africa
      • 5.5.5.4 Nigeria
      • 5.5.5.5 Rest of Middle East And Africa

6 Competitive Landscape

  • 6.1 Market Concentration
  • 6.2 Strategic Moves
  • 6.3 Market Share Analysis
  • 6.4 Company Profiles (includes Global level Overview, ... Recent Developments)
    • 6.4.1 Flexport
    • 6.4.2 Twill (Maersk)
    • 6.4.3 Forto
    • 6.4.4 Cello Square
    • 6.4.5 InstaFreight
    • 6.4.6 Transporteca
    • 6.4.7 Kontainers
    • 6.4.8 Kuehne + Nagel International AG (KN Freight Net)
    • 6.4.9 Turvo
    • 6.4.10 iContainers
    • 6.4.11 DHL Group
    • 6.4.12 DSV (Shipa Freight / myDSV)
    • 6.4.13 Sennder
    • 6.4.14 Cargo.one
    • 6.4.15 CEVA Logistics
    • 6.4.16 Shypple
    • 6.4.17 Zencargo
    • 6.4.18 Cubic
    • 6.4.19 Boxnbiz
    • 6.4.20 Freightwalla

7 Market Opportunities and Future Outlook

  • 7.1 White-space and Unmet-Need Assessment