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市場調查報告書
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1693703

郵政服務：市場佔有率分析、行業趨勢和統計數據、成長預測（2025-2030 年）

Postal Services - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2025 - 2030)
出版日期: | 出版商: Mordor Intelligence | 英文 120 Pages | 商品交期: 2-3個工作天內

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簡介目錄

預測期內郵政服務市場預計複合年成長率將超過 1%

郵政服務-市場-IMG1

主要亮點

  • 由於各國政府實施封鎖並限制人員和貨物流動以遏制傳播，COVID-19 疫情抑制了 2020 年的郵政服務市場。疫情導致產業成長重心從郵政收入轉向小包裹。根據國際郵政局（IPC）的預測，2020年小包裹收入將增加193億歐元（217億美元），而郵政收入將下降61億歐元（68​​億美元）。
  • 近年來，郵政業受到網路和數位產業的衝擊。隨著通訊轉向線上，傳統核心業務郵政投遞正在衰退。同時，郵政業也面臨快速成長的電子商務小包裹市場的激烈競爭。因此，郵政服務正在從國有壟斷企業轉型為業務多元化的獲利性企業。
  • 目前，全球有幾家著名的郵政服務公司，包括美國郵政服務（USPS）、德國郵政敦豪集團（DHL）、法國郵政（La Poste）、日本郵政等。
  • 郵政服務的需求取決於貿易量和公司在直接行銷上的支出。單一公司的盈利取決於業務效率。
  • 最大的郵政服務市場包括中國、美國、英國、法國、德國和義大利。快速成長的市場包括加拿大、印度、葡萄牙和新加坡。
  • 2021年，全球郵政服務營運的主要市場為德國、英國、法國、義大利和荷蘭。展望未來，數據分析的採用、技術發展以及自動駕駛和電動車的使用可能會對市場產生正面影響。可能阻礙郵政服務市場未來成長的因素包括勞動力短缺。

郵政服務市場趨勢

電子商務為郵政服務帶來機遇

隨著消費者越來越習慣從新興電子商務平台在線訂購商品，而傳統的實體店也正在向數位環境遷移，電子商務為郵政服務帶來了巨大的機會。隨著網路銷售量的增加，電子商務商家正在尋找具有成本效益的管道來運送和收集購買的商品。在這方面，郵政服務憑藉其全國性的網路和最後一英里投遞的經驗，正在成為一個有效的合作夥伴。例如，在肯亞，線上市場 Jumia 與肯亞郵政服務之間的合作允許網路購物購物者在最近的郵局領取他們在 Jumia 購買的商品。

然而，世界上許多郵政服務機構尚未做好充分利用電子商務成長機會的準備。儘管全球 B2C 電子商務的成長率達到 17%，但郵政公司的小包裹量成長率卻不到 5%。問題之一是，業績不佳的郵政公司很少採用數位技術作為核心業務和創新動力。數位技術的廣泛採用必然會帶來創新。例如，肯亞郵政推出了mPost，使每部行動電話都成為官方郵政地址，讓人們可以從該國的任何地方收發信件和小包裹。

英國將加強無人機郵政投遞服務

COVID-19 疫情正在重新定義郵政和小包裹產業對自動遞送系統的需求程度。

作為增加無人機送貨量措施的一部分，英國郵政將在未來三年內推出 50 條新的「郵政無人機路線」。此舉需獲得民航局的批准，該公司將與物流無人機企業 Windracers 合作，為農村地區提供更快捷、更實用的服務。新航線的首批目的地包括錫利群島、設得蘭群島、奧克尼群島和赫布里底群島。英國皇家郵政表示，計劃在未來三年內營運一支由多達 200 架無人機組成的機隊，最終數量將超過 500 架，為整個英國提供服務。過去 18 個月，皇家郵政進行了四次無人機試驗，試驗地點包括蘇格蘭馬爾島、Cornwall以及奧克尼群島的柯克沃爾和北羅納德賽島。這項新服務的試飛在勒威克的廷沃爾機場和安斯特島之間進行，單程距離為 50 英里。然後，當地郵差將使用本研究中使用的無人機遞送信件和小包裹。該無人機每天將在島嶼之間飛行兩次，可攜帶重達 100 公斤的郵件。

郵政業概況

該行業中等程度分散。大公司擁有廣泛的基礎設施和多樣化的服務優勢。小型企業透過專業化進行競爭。在大多數國家，國有郵政服務佔了大部分市場。這些政府郵局通常壟斷郵件投遞，但面臨來自私人包裹投遞公司的激烈競爭。競爭營業單位結盟以發揮彼此的優勢。例如，大型快捷郵件公司聯邦快遞（FedEx）和聯合包裹服務公司（UPS）將某些住宅遞送業務委託給美國郵政服務（USPS），而USPS委託空運業務外包給FedEx和UPS。

其他福利：

  • Excel 格式的市場預測 (ME) 表
  • 3個月的分析師支持

目錄

第1章 引言

  • 研究假設和市場定義
  • 研究範圍

第2章調查方法

第3章執行摘要

第4章 市場動態

  • 當前市場狀況
  • 市場促進因素
  • 市場限制
  • 市場機會
  • 波特五力分析
    • 新進入者的威脅
    • 購買者和消費者的議價能力
    • 供應商的議價能力
    • 替代品的威脅
    • 競爭對手之間的競爭強度
  • 價值鏈/供應鏈分析
  • COVID-19 市場影響

第5章市場區隔

  • 按類型
    • 快捷郵件專遞服務
    • 普通郵件
  • 按項目
    • 信
    • 小包裹
  • 按目的地
    • 國內的
    • 國際的
  • 按地區
    • 北美洲
      • 美國
      • 加拿大
      • 墨西哥
    • 歐洲
      • 德國
      • 英國
      • 法國
      • 義大利
      • 西班牙
      • 其他歐洲國家
    • 亞太地區
      • 印度
      • 中國
      • 日本
      • 其他亞太地區
    • 世界其他地區
      • 拉丁美洲
      • 中東和非洲

第6章競爭格局

  • 市場集中度概覽
  • 公司簡介
    • United States Postal Services
    • Deutsche Post DHL
    • Le Groupe La Poste
    • Royal Mail Group
    • Japan Post
    • Swiss Post
    • Post NL
    • Poczta Polska
    • The Singapore Post
    • The Australian Post AG
    • China Post*

第7章：市場的未來

第 8 章 附錄

簡介目錄
Product Code: 93573

The Postal Services Market is expected to register a CAGR of greater than 1% during the forecast period.

Postal Services - Market - IMG1

Key Highlights

  • The COVID-19 outbreak restrained the postal services market in 2020 as governments imposed lockdowns and restricted the movement of people and goods to contain the transmission. The pandemic drove industry growth away from mail revenue and toward parcels. According to the International Post Corporation (IPC), the parcel revenue rose by EUR 19.3 billion (USD 21.7 billion), while mail revenue fell by EUR 6.1 billion (USD 6.8 billion) in 2020.
  • Over recent years, the postal service industry has suffered disruptions from the internet and digital industries. The traditional core mail delivery business is declining as communications move online. Meanwhile, the industry also faces fierce competition in the rapidly growing e-commerce parcel market. As a result, postal and mailing businesses are shifting from state-owned monopolies to commercial companies with diversified portfolios.
  • Currently, some of the top postal service companies across the world include the US Postal Service (USPS), Deutsche Post DHL (Germany), La Poste (France), and Japan Post.
  • The demand for postal and mailing services depends on transaction volume and corporate spending on direct marketing. The profitability of individual companies depends on the efficiency of their operations.
  • Some of the largest postal and mailing markets are China, the United States, the United Kingdom, France, Germany, and Italy. High-growth markets include Canada, India, Portugal, and Singapore.
  • In 2021, the leading markets for postal and courier activities worldwide were Germany, the United Kingdom, France, Italy, and the Netherlands. In the future, the adoption of data analytics, technology development, and the use of automated and electric vehicles may positively impact the market. Factors that could hinder the growth of the postal services market in the future include workforce shortage, etc.

Postal Services Market Trends

E-commerce Opens Opportunities for Postal Services

E-commerce represents a tremendous opportunity for postal services as consumers become increasingly comfortable ordering items online from emerging e-commerce platforms, and traditional brick-and-mortar outlets are also transitioning to digital environments. As the volume of online sales increases, e-commerce providers are seeking cost-effective channels for the delivery and collection of purchased items. Postal services, with their long-established national networks and experience in last-mile delivery, are emerging as effective partners in this regard. In Kenya, for example, a partnership between online marketplace Jumia and the Postal Corporation of Kenya enables online shoppers to collect items they purchase on Jumia from their nearest post office.

However, many global postal services organizations are not equipped to take advantage of this growth in e-commerce. While B2C eCommerce is growing at a global rate of 17%, parcel volumes among postal services organizations have been growing at less than 5%. Part of the issue is the low adoption of digital technologies as core business and innovation drivers among low-performing postal services organizations. Where digital adoption is high, innovations inevitably emerge. The launch of mPost by Kenya's postal services, for example, has turned every mobile phone into a formal postal address, enabling people to access letters and parcels from anywhere in the country.

United Kingdom Boost the Postal Delivery Service by Drones

The COVID-19 epidemic is redefining how much the post and parcel sector needs autonomous delivery systems.

United Kindom: In the coming three years, Royal Mail will establish 50 new "postal drone routes" as part of its increased usage of drones for delivery. The move, which is subject to Civil Aviation Authority permission, would give rural communities speedier and more practical services thanks to cooperation with the logistics drone business Windracers. The Isles of Scilly, Shetland Islands, Orkney Islands, and the Hebrides are among the initial destinations for the new service. For the next three years, Royal Mail said it plans to utilize up to 200 drones, and eventually more than 500, to service every part of the UK. Four drone tests have been carried out by Royal Mail over the past 18 months, including flights over the Scottish Isle of Mull, the Isles of Scilly off the coast of Cornwall, and the Orkney Islands' Kirkwall and North Ronaldsay. Between Tingwall Airport in Lerwick and Unst, a 50-mile journey each way, test flights for the new service have been conducted. Letters and packages are subsequently carried by the neighborhood postman or lady using the drones employed in the study, which can carry up to 100kg of mail for two daily return trips between the islands.

Postal Services Industry Overview

The industry is moderately fragmented. Large companies have advantages in widespread infrastructure and diversity of services. Small companies compete by specializing. Most nations have a government-owned postal service that controls a major portion of the market there. These Government-owned postal agencies typically have a monopoly on mail delivery but face heavy competition from private package delivery companies. The competing entities form partnerships to capitalize on each other's strengths. For instance, major express delivery companies Federal Express (FedEx) and United Parcel Service (UPS) contract certain residential deliveries to the US Postal Service (USPS), while the USPS contracts air transportation out to FedEx and UPS.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET DYNAMICS

  • 4.1 Current Market Scenario
  • 4.2 Market Drivers
  • 4.3 Market Restraints
  • 4.4 Market Opportunities
  • 4.5 Porter's Five Forces Analysis
    • 4.5.1 Threat of New Entrants
    • 4.5.2 Bargaining Power of Buyers/Consumers
    • 4.5.3 Bargaining Power of Suppliers
    • 4.5.4 Threat of Substitute Products
    • 4.5.5 Intensity of Competitive Rivalry
  • 4.6 Value Chain/Supply Chain Analysis
  • 4.7 Impact of COVID-19 on the Market

5 MARKET SEGMENTATION

  • 5.1 By Type
    • 5.1.1 Express Postal Services
    • 5.1.2 Standard Postal Services
  • 5.2 By Item
    • 5.2.1 Letter
    • 5.2.2 Parcel
  • 5.3 By Destination
    • 5.3.1 Domestic
    • 5.3.2 International
  • 5.4 By Geography
    • 5.4.1 North America
      • 5.4.1.1 United States
      • 5.4.1.2 Canada
      • 5.4.1.3 Mexico
    • 5.4.2 Europe
      • 5.4.2.1 Germany
      • 5.4.2.2 United Kingdom
      • 5.4.2.3 France
      • 5.4.2.4 Italy
      • 5.4.2.5 Spain
      • 5.4.2.6 Rest of Europe
    • 5.4.3 Asia-Pacific
      • 5.4.3.1 India
      • 5.4.3.2 China
      • 5.4.3.3 Japan
      • 5.4.3.4 Rest of Asia-Pacific
    • 5.4.4 Rest of the World
      • 5.4.4.1 Latin America
      • 5.4.4.2 Middle East & Africa

6 COMPETITIVE LANDSCAPE

  • 6.1 Market Concentration Overview
  • 6.2 Company Profiles
    • 6.2.1 United States Postal Services
    • 6.2.2 Deutsche Post DHL
    • 6.2.3 Le Groupe La Poste
    • 6.2.4 Royal Mail Group
    • 6.2.5 Japan Post
    • 6.2.6 Swiss Post
    • 6.2.7 Post NL
    • 6.2.8 Poczta Polska
    • 6.2.9 The Singapore Post
    • 6.2.10 The Australian Post AG
    • 6.2.11 China Post*

7 FUTURE OF THE MARKET

8 APPENDIX