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全球行動化營運服務-市場佔有率分析、產業趨勢與統計、成長預測(2025-2030 年)

Global Managed Mobility Services - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2025 - 2030)

出版日期: | 出版商: Mordor Intelligence | 英文 179 Pages | 商品交期: 2-3個工作天內

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簡介目錄

預計 2025 年全球行動化營運服務市場規模為 76.1 億美元,到 2030 年將達到 236.1 億美元,預測期內(2025-2030 年)的複合年成長率為 25.41%。

全球行動移動管理服務-市場-IMG1

主要亮點

  • 行動化營運服務供應商提供的解決方案可透過處理管理各種裝置平台的複雜性來減輕企業 IT 部門的負擔。因此,行動化營運服務透過將行動辦公人員連接到管理、伺服器和資料庫,實現了與行動辦公人員的輕鬆溝通。這使得企業能夠超越傳統的通訊方式,在傳統通訊方式中,個人電腦僅用於處理商業電子郵件、資料庫和其他公司內容。
  • 此外,行動即服務解決方案透過提供單一合作夥伴來管理行動裝置的整個生命週期,簡化了企業員工複雜的行動裝置技術需求。這樣,透過消除管理行動技術的麻煩,這些公司能夠釋放 IT 團隊的資源和時間,專注於有助於轉變業務的策略計畫。
  • 成熟的組織正在經歷向數位連接的轉變,至少 50% 的員工使用多台設備進行需要集中管理的業務。因此,新型營運商設備的興起不斷湧入職場並擴大行動生態系統,增加了對經驗豐富的 MMS 供應商的需求,以解決組織之間通訊的複雜性。
  • 在全球範圍內,醫生、護士、患者和其他支援人員對行動裝置的使用正在增加。此外,醫療保健終端使用者產業的組織必須遵守有關資料共用和儲存的 HIPAA 法規。這些因素預計將推動醫療保健產業採用行動化營運服務。
  • 在投資第三方行動化營運服務時,客戶仍面臨著獲得成本可見性的挑戰。一些供應商缺乏估算總成本、容量和資源的專業知識,因此他們手動添加各個參數來得出估算成本。這些挑戰造成了市場缺陷。
  • 整體而言,COVID-19 對全球行動化營運服務市場的影響好壞參半。雖然疫情導致人們轉向遠距工作,增加了對 MMS 服務的需求,但也造成了供應鏈中斷和經濟不確定性,在某些情況下導致投資下降。然而,疫情加速了全球 MMS 市場的技術進步,帶來了新的創新解決方案。隨著企業尋求提高效率和適應不斷變化的商業環境的方法,MMS 服務市場預計將長期成長。

行動化營運服務市場趨勢

IT和通訊終端用戶產業佔據主要市場佔有率

  • IT和通訊業是託管服務的重要市場。由於各種技術的高採用率,企業行動化的趨勢已經出現多年。如今,企業主要專注商務策略和核心競爭力,從而刺激了自帶設備 (BYOD) 的利用和採用。這可能會推動對簡化行動服務的需求,並增加對管理這些行動裝置的需求。
  • 此外,中國、印度和巴西等新興國家的行動用戶數量不斷成長,推動了 BYOD 政策的採用,從而提高了工作效率和業務靈活性。根據思科的報告,實施 BYOD 政策的公司平均每年每位員工可節省 350 美元。此外,反應式計畫每年可為每位員工節省高達 1,300 美元。
  • 由於新冠疫情導致的政府限制和封鎖,全球對託管雲端服務的需求正在增加,這進一步推動了行動化營運服務的發展,並迫使企業轉向遠端工作。
  • 此外,州和地方政府以及監管機構規定的網路安全合規要求正在推動以安全為重點的託管行動應用服務的需求。此外,隨著用於運算目的的專用內部硬體的減少以及大多數功能轉向雲端基礎,隱私和安全問題變得更加嚴重。
  • 預計在預測期內,行動化營運服務中採用物聯網解決方案將推動市場發展,該解決方案將連接硬體設備、內建軟體和通訊服務,以提供智慧通訊環境、智慧交通、智慧家庭和智慧醫療保健。

預測期內,北美將佔據主要佔有率

  • 根據思科年度網路報告,預計到2023年底,全球人均設備和連線數將成長到3.6個。到2023年,在人均平均設備和連接數最高的國家中,美國預計將以13.6個設備保持領先,其次是韓國和日本。
  • 此外,5G在國內的普及也將在未來推動對物聯網設備的需求。過去幾年,隨著 AT&T、Sprint、T-Mobile 和 Verizon 等全國性行動電話電信商專注於推出 5G,取得了重大進展。根據GSMA預測,5G將在2023年初達到1億個行動連線,到2025年,5G連線數將超過1.9億個,成為印度領先的行動網路技術。
  • 雲端運算和數位轉型正在增加資料外洩的總成本。行動平台的採用、廣泛的雲端遷移和物聯網設備正在推高成本。根據波耐蒙研究所的資料外洩成本研究,全球資料外洩的平均成本為 383 萬美元。然而,美國資料外洩的平均成本明顯更高,達到 864 萬美元。資料外洩的可能性很高,可能促使企業更加重視IT安全,這有望推動託管行動服務市場的發展。
  • 受新冠疫情 (COVID-19) 疫情導致的工作文化推動,加拿大行動化營運服務市場正在獲得進一步的投資。例如,MSP Corp Investments Inc. 於 2021 年 9 月籌集了 3,500 萬美元的成長資本,用於收購和投資加拿大各地的託管 IT 服務提供者 (MSP)。主要財務支持者包括加拿大帝國商業銀行 (CIBC) 和 BDC Capital 的 Growth Equity Partners-Fund II。該公司與加拿大各地的高效能 MSP 合作並收購它們,為他們提供技術、資源和業務支援以加強他們的團隊。該公司的主要關注領域包括託管網路服務、行動性管理、網路安全和雲端託管。
  • 全球工業4.0計劃帶來的數位化趨勢也正在推動工業IoT的需求。例如,2021年5月,總部位於多倫多的新興企業BehrTech因2020年開發的物聯網無線連接產品而獎勵。該公司還獲得了一項來自聯邦和非營利組織聯合資助計劃的300萬美元津貼,用於建立工業4.0實驗室。

行動化營運服務產業概覽

行動化營運服務市場較為分散,主要參與者包括 AT&T 智慧財產權、富士通、Kyndryl Inc.、Wipro 和 Orange SA。該市場中的公司正在採用夥伴關係、協議、創新和收購等策略來增強其服務產品並獲得永續的競爭優勢。

  • 2023 年 2 月 Kindleyland 諾基亞擴大全球網路和邊緣運算合作夥伴關係。這項為期三年的協議擴大了合作計劃,並加速部署靈活、可靠和安全的 LTE 和 5G 私有無線連接服務以及工業 4.0 解決方案。此外,獲得最高級別的諾基亞數位自動化雲端 (DAC) 認證擴大了 Kyndryl 對諾基亞的策略投資,增加了可為全球客戶提供支援的專家資源和熟練從業人員的數量。 Kyndryland Nokia 在北卡羅來納州羅利市開設了一個合作夥伴創新實驗室。該實驗室將採用多因素、零信任模型,將先進的無線連接和邊緣運算結合在一起,以整合企業 IT 和 OT。
  • 2023年3月,Wipro正式推出其「5G Def-i」平台。這個整合平台使行動市場中的公司能夠無縫轉變其基礎設施、網路和服務,並在巴塞隆納世界行動通訊大會 (MWC) 的一個小組討論中首次亮相,實現了互聯企業的宏偉目標。 Wipro 的 5G Def-iplatform 基於開放標準構建,提供企業整合現有基礎設施、孵化新應用和服務以及跟上技術變革所需的雲端原生環境、網路 API 和第三方整合。此整合套件將雲端的可擴展性與 5G 的速度和容量相結合。它還包括一個用於構建可操作的商業洞察的智慧層。它還提供端點設備的可見性和資料洞察,加速網路營運商的服務引入,並支援新企業應用程式的快速部署。

其他福利:

  • Excel 格式的市場預測 (ME) 表
  • 3個月的分析師支持

目錄

第1章 引言

  • 研究假設和市場定義
  • 研究範圍

第2章調查方法

第3章執行摘要

第4章 市場洞察

  • 市場概覽
  • 產業吸引力-波特五力分析
    • 供應商的議價能力
    • 買家/消費者的議價能力
    • 新進入者的威脅
    • 競爭對手之間的競爭
    • 替代品的威脅
  • COVID-19 市場影響評估

第5章市場動態

  • 市場促進因素
    • 各行各業對 BYOD 的採用率不斷提高
    • 企業IT活動外包
  • 市場限制
    • 缺乏對營運管理和成本的了解

第6章市場區隔

  • 按功能
    • 行動裝置管理
    • 行動應用程式管理
    • 行動安全
    • 其他功能
  • 按部署
    • 本地
  • 按最終用戶產業
    • 資訊科技/通訊
    • BFSI
    • 衛生保健
    • 製造業
    • 零售
    • 教育
    • 其他最終用戶產業
  • 按地區
    • 北美洲
      • 美國
      • 加拿大
    • 歐洲
      • 英國
      • 德國
      • 法國
      • 其他歐洲國家
    • 亞太地區
      • 中國
      • 印度
      • 日本
      • 其他亞太地區
    • 拉丁美洲
      • 巴西
      • 阿根廷
      • 墨西哥
      • 其他拉丁美洲
    • 中東和非洲
      • 阿拉伯聯合大公國
      • 沙烏地阿拉伯
      • 南非
      • 其他中東和非洲地區

第7章競爭格局

  • 公司簡介
    • AT&T Intellectual Property
    • Fujitsu
    • Kyndryl Inc.
    • Wipro
    • Orange SA
    • Telefonica SA
    • Samsung Electronics Co. Ltd
    • Hewlett Packard Enterprise
    • Vodafone Group PLC
    • Microsoft Corporation
    • Tech Mahindra

第8章投資分析

第9章:市場的未來

簡介目錄
Product Code: 49947

The Global Managed Mobility Services Market size is estimated at USD 7.61 billion in 2025, and is expected to reach USD 23.61 billion by 2030, at a CAGR of 25.41% during the forecast period (2025-2030).

Global Managed Mobility Services - Market - IMG1

Key Highlights

  • The managed mobility service providers offer solutions that ease the burden on enterprise IT departments by dealing with complex managing of various device platforms, with the help of interpreted content for specialized mobile applications. Therefore, managed mobility services enable easy communication with mobile office workers by connecting them with management, servers, and databases. Thus, it allows enterprises to overcome the traditional communications that involve PC only for business emails, databases, and other corporate content.
  • Furthermore, mobility as a service solution simplifies corporate personnel's complex mobile device technology needs by offering a single partner to manage the whole mobile device lifecycle. Thus, these companies take the hassle of managing mobile technology so that IT teams can save resources and time to focus on the strategic initiatives that are helping them to transform their businesses.
  • The growing shift of mature organizations toward digital connectivity drives at least 50% of employees to use more than one device for work that demands centralized management. Thus, the rise of new types of carrier devices continues to flood workplaces and expand the mobility ecosystem, driving the need for experienced MMS providers to handle the complexity of communication across organizations.
  • The use of mobile devices among doctors, nurses, patients, and other supporting staff has increased worldwide. Moreover, organizations in the healthcare end-user industry must adhere to HIPAA regulations for data sharing and storage. These factors are expected to drive the adoption of managed mobility services in the healthcare industry.
  • Customers are still witnessing challenges for cost visibility as they invest in the third-party managed mobility service. Some vendors lack the expertise to estimate the total costs or the capacity or resources in order to add individual parameters to arrive at an estimated cost manually. Such challenges add a drawback to the market.
  • Overall, the impact of COVID-19 on the global managed mobility services market has been mixed. While the pandemic has increased demand for MMS services due to the shift toward remote work, it has also caused disruptions to supply chains and economic uncertainties, leading to a decrease in investment in some cases. However, the pandemic has also accelerated technological advancements in the global MMS market, leading to new and innovative solutions. The market for MMS services is expected to grow in the long term as companies look for ways to increase efficiency and adapt to changing business environments.

Managed Mobility Services Market Trends

IT and Telecom End-user Industry Segment Holds Significant Market Share

  • The IT and telecom sector is a significant market for managed services. Due to the high rate of various technological adoptions, the enterprise mobility trend has emerged over the years. Today, companies primarily focus on business strategies and core competencies, fueling the utilization and adoption of bring-your-own-device (BYOD). This increases the requirement for streamlined mobility services, likely to boost the demand for managing these mobile devices.
  • Furthermore, the growing mobile subscriber base in emerging countries, such as China, India, and Brazil, has been propelling the adoption of BYOD policies, enhancing work efficiency and flexibility in operations. According to a Cisco report, enterprises with a BYOD policy save, on average, USD 350 per year per employee. Moreover, reactive programs can boost these savings to USD 1,300 per year per employee.
  • The demand for managed cloud services has increased across the globe due to government regulations and lockdown measures due to the COVID-19 pandemic, further boosting the managed mobility services and forcing businesses to move towards remote working modes, which has led companies to adopt cloud-based solutions to expand their requirements.
  • Cybersecurity compliance requirements mandated by the state and local governments and regulatory bodies also drive the need for managed mobility application services to be security-focused. Additionally, as dedicated, on-premise hardware for computing purposes will decrease, and most of the functionality will become cloud-based, privacy and security issues will become more intense.
  • Adopting IoT solutions in managed mobility services, which connect hardware devices, embedded software, and communication services, offers smart communication environments, smart transportation, smart homes, and smart healthcare and is expected to drive the market during the forecast period.

North America to Hold Major Share over the Forecast Period

  • According to the annual internet report by Cisco, the average number of devices and connections per capita worldwide is anticipated to increase to 3.6 by the end of the year 2023. Among the countries with the highest average per capita devices and connections by 2023, the United States is expected to remain at the top with an average of 13.6 devices and connections per capita, followed by South Korea and Japan.
  • Moreover, the 5G penetration in the country also encourages the demand for IoT devices in the future. The focus on deploying 5G by national mobile operators, like AT&T, Sprint, T mobile, and Verizon, has led to significant developments over the years. According to the GSMA, 5G will reach 100 million mobile connections in early 2023 and become the country's leading mobile network technology by 2025, with more than 190 million 5G connections.
  • Cloud and digital transformation have increased the total cost of a data breach. The use of mobile platforms, extensive cloud migration, and IoT devices are the drivers increasing the cost. According to the Ponemon Institute's "Cost of Data Breach Study," the global average for a data breach was USD 3.83 million. However, the average data breach cost in the United States was significantly high at USD 8.64 million. The high potential of data breaches is expected to drive the managed mobile services market as enterprises focus more on IT security.
  • The Canadian managed mobility services market is witnessing increased investments further driven by the COVID-19 pandemic-induced work culture. For instance, in September 2021, MSP Corp Investments Inc. raised USD 35 million in growth capital to acquire and invest in managed IT services providers (MSPs) across Canada. Major financial backers include CIBC and BDC Capital's Growth Equity Partners - Fund II. The company partners and acquires high-performing MSPs in the country to deliver technology, resources, and business support to empower MSP teams. Key areas of focus of the company include managed network services, mobility management, cybersecurity, and cloud hosting.
  • The digital trends brought globally by the Industry 4.0 initiatives also drive the need for industrial IoT. For instance, in May 2021, Toronto-based BehrTech, a startup, was awarded for its wireless connectivity products for the IoT that the company developed in 2020, and the company also received a USD 3 million grant from a joint funding program between the federal government and a non-profit organization to build an Industry 4.0 lab.

Managed Mobility Services Industry Overview

The managed mobility services market is fragmented, with the presence of major players like AT&T Intellectual Property, Fujitsu, Kyndryl Inc., Wipro, and Orange SA. Players in the market are adopting strategies such as partnerships, agreements, innovations, and acquisitions to enhance their service offerings and gain sustainable competitive advantage.

  • February 2023: Kyndryland Nokia expanded its global network and edge computing alliance. The three-year agreement extends plans to collaborate on and accelerate the deployment of flexible, dependable, and secure LTE and 5G private wireless connectivity services, as well as Industry 4.0 solutions. Furthermore, Kyndryl increases its strategic investment in Nokia by achieving the highest tier Nokia Digital Automation Cloud (DAC) accreditation status, increasing expert resources and skilled practitioners ready to support customers worldwide. Kyndryland Nokia opened a partner innovation lab in Raleigh, North Carolina. The lab will integrate advanced wireless connectivity and edge computing with a multi-factor zero trust model, converging IT and OT for enterprises.
  • March 2023: Wipro officially launched its "5G Def-I" platform. The integrated platform, which enables businesses in the mobility market to transform their infrastructure, networks, and services seamlessly, debuted at the MWC Barcelona panel, realizing the connected enterprise's goals. Wipro's 5G Def-iplatform, built on open standards, offers the cloud-native environment, network APIs, and third-party integrations required for businesses to onboard existing infrastructure, incubate new apps and services, and keep up with technological changes. The integrated suite combines cloud scalability with 5G speed and capacity. It also includes an intelligence layer for creating actionable business insights. It also includes visibility into endpoint devices and data insights, faster service implementation for network operators, and rapid deployment of new enterprise applications.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET INSIGHTS

  • 4.1 Market Overview
  • 4.2 Industry Attractiveness - Porter's Five Forces Analysis
    • 4.2.1 Bargaining Power of Suppliers
    • 4.2.2 Bargaining Power of Buyers/Consumers
    • 4.2.3 Threat of New Entrants
    • 4.2.4 Intensity of Competitive Rivalry
    • 4.2.5 Threat of Substitute Products
  • 4.3 Assessment of COVID-19 Impact on the Market

5 MARKET DYNAMICS

  • 5.1 Market Drivers
    • 5.1.1 Increasing Adoption of BYOD in Multiple Industries
    • 5.1.2 Companies Outsourcing IT Activities
  • 5.2 Market Restraints
    • 5.2.1 Lack of Control over Operations and Cost Visibility

6 MARKET SEGMENTATION

  • 6.1 By Function
    • 6.1.1 Mobile Device Management
    • 6.1.2 Mobile Application Management
    • 6.1.3 Mobile Security
    • 6.1.4 Other Functions
  • 6.2 By Deployment
    • 6.2.1 Cloud
    • 6.2.2 On-premise
  • 6.3 By End-user Industry
    • 6.3.1 IT and Telecom
    • 6.3.2 BFSI
    • 6.3.3 Healthcare
    • 6.3.4 Manufacturing
    • 6.3.5 Retail
    • 6.3.6 Education
    • 6.3.7 Other End-user Industries
  • 6.4 By Geography
    • 6.4.1 North America
      • 6.4.1.1 United States
      • 6.4.1.2 Canada
    • 6.4.2 Europe
      • 6.4.2.1 United Kingdom
      • 6.4.2.2 Germany
      • 6.4.2.3 France
      • 6.4.2.4 Rest of Europe
    • 6.4.3 Asia-Pacific
      • 6.4.3.1 China
      • 6.4.3.2 India
      • 6.4.3.3 Japan
      • 6.4.3.4 Rest of Asia-Pacific
    • 6.4.4 Latin America
      • 6.4.4.1 Brazil
      • 6.4.4.2 Argentina
      • 6.4.4.3 Mexico
      • 6.4.4.4 Rest of Latin America
    • 6.4.5 Middle East and Africa
      • 6.4.5.1 United Arab Emirates
      • 6.4.5.2 Saudi Arabia
      • 6.4.5.3 South Africa
      • 6.4.5.4 Rest of Middle East and Africa

7 COMPETITIVE LANDSCAPE

  • 7.1 Company Profiles
    • 7.1.1 AT&T Intellectual Property
    • 7.1.2 Fujitsu
    • 7.1.3 Kyndryl Inc.
    • 7.1.4 Wipro
    • 7.1.5 Orange SA
    • 7.1.6 Telefonica SA
    • 7.1.7 Samsung Electronics Co. Ltd
    • 7.1.8 Hewlett Packard Enterprise
    • 7.1.9 Vodafone Group PLC
    • 7.1.10 Microsoft Corporation
    • 7.1.11 Tech Mahindra

8 INVESTMENT ANALYSIS

9 FUTURE OF THE MARKET