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市場調查報告書
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1435983

通訊申請和收益管理：市場佔有率分析、行業趨勢和統計、成長預測（2024-2029）

Telecom Billing Revenue Management - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2024 - 2029)
出版日期: | 出版商: Mordor Intelligence | 英文 120 Pages | 商品交期: 2-3個工作天內

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簡介目錄

通訊申請和收益管理市場規模預計到 2024 年為 142.1 億美元，在預測期內（2024-2029 年）預計到 2029 年將達到 223.1 億美元，複合年成長率為 9.43%。

通訊計費和收入管理 - 市場

世界各地的通訊服務供應商(CSP) 都面臨著用戶不斷增加的問題，導致網路擁塞和掉話等嚴重問題。為了遏制這些問題，使用者開始要求通訊服務提供者實施高效率且有效的申請和收益管理系統。

主要亮點

  • 管理通訊申請和收益的過程不僅包括管理通訊服務，還包括管理債務催收。這些步驟包括計算申請和申請資訊、管理客戶付款和申請以及提供有關資料使用情況的資訊。通訊和數位服務供應商經常採用這些解決方案，透過最佳化通訊網路來提高業務效率。
  • 在過去的十年中，全球通訊市場發生了巨大變化，從透過網路與客戶互動的雲端原生企業的興起，到內容、應用程式和服務快速遷移到雲端。 CSP 供應商已花費數十億美元升級其網路以滿足需求。然而，許多通訊服務提供者繼續使用傳統的業務支援系統，需要更現代的收益管理功能。因此，世界各地的許多 CSP 正在採用現代申請和收益管理系統。
  • 通訊申請和收益管理平台解決方案使通訊服務供應商能夠將現代服務推向市場並利用客戶關係。培養服務供應商和最終用戶之間的和諧感。此外，軟體即服務（SaaS）平台的出現進一步推動了市場的成長。
  • 通訊業的供應商使用這些軟體解決方案來檢測和管理頻譜中的異常情況，最終降低營運成本。這些技術支援的計劃還透過引入新方法來解決問題並最佳化網路服務和可見性，進一步幫助通訊服務提供者增加收益。
  • 此外，在當前的市場場景中，CSP 需要即時申請和策略控制功能，以捕捉所有 IP 5G 機會並收益，包括新的用例、設備、經營模式和合作夥伴關係。面臨的課題是如何有效管理互連商、批發商、OTT/內容公司、經銷商、互連商、MVNO 和代理商等合作夥伴，因為管理多樣化的合作夥伴變得越來越複雜。
  • 而且，隨著數位經濟加速消費，傳統申請系統只能適應隨選設計和客製化。新一代申請系統透過靈活的業務規則引擎建立在服務和產品的敏捷原則之上。業務腳本可協助 CSP 將上市時間 (TTM) 從數月縮短至數小時。這增加了最終用戶的需求。

通訊申請和收益管理市場的趨勢

行動電話業者佔據主要市場佔有率

  • 智慧型手機用戶的快速成長和行動應用程式的大量湧現使得用戶數量空前成長。例如，根據思科系統公司的數據，截至 2022 年，全球將有約 57 億智慧型手機用戶。這對行動網路供應商的容量產生了巨大的需求。
  • 行動通訊業者正在透過引入 5G、Volte 和 Vowifi 等新技術並增加網路容量來利用需求。顯然，OSS 和 BSS 營運商級申請解決方案也需要跟上這一步伐，並且需要支援數百萬個並發交易。
  • 在歐洲，用於計費通訊申請的收益管理系統市場預計將擴大。政府推動 5G 連接的努力不斷擴大，主要市場參與者在該地區普及越來越廣泛，這被認為有助於市場發展。此外，隨著行動用戶的增加以及通訊服務供應商不斷向其產品組合添加新服務，對高效申請和收益管理系統及服務的需求也不斷增加。
  • 隨著全球電信行業在增強網路功能、服務和其他客戶體驗管理方面的創新而加劇競爭格局，移動運營商可以專注於加速推出新產品和服務的戰略。 穩健的收入分享模式。 通過利用電信計費和收入管理等解決方案，電信公司可以自動化業務流程，例如通過管理端到端爭議和改善客戶體驗來保持計費準確性。
  • 此外，該解決方案還允許行動電話業者透過消除與管理相關人員收益共享相關的詐欺來節省成本。例如，根據通訊詐欺控制協會 (CFCA) 的數據，全球行動電話業者每年因詐騙和未收回收益損失約 380 億美元。

北美佔主要佔有率

  • 由於其通訊業非常成熟，預計北美將佔據重要的市場佔有率。例如，在美國主要行動電話多次推出商用 5G 後，該地區現已擁有顯著的 5G 覆蓋範圍。事實上，GSMA 研究估計，到 2025 年，北美的 5G 採用率將上升至 46%，即 200 個 5G 連線。
  • 研究進一步顯示，北美擁有約 3.21 億獨立行動用戶，佔總人口的 83%。此外，到2025年，這一數字預計將達到3.45億，即人口的85%。
  • 此外，美國是世界上技術採用水準最高的國家之一。該國以開創性的Start-Ups而聞名。這種高佔有率主要是由於市場採用尖端技術以及通訊業不斷成長的需求。隨著物聯網、5G、分析和雲端等尖端技術的引入，美國在收益方面佔據了通訊申請和收益管理市場的主導地位。
  • 用戶數量的成長，加上消費者在各種行動服務上的高支出，以及 Amdocs、Oracle、CSG International、HPE 等該地區主要企業的出現，將推動市場成長。此外，該地區的通訊業十分完善，通訊產品和服務的普及率很高。該地區的通訊業產生大量資料，這增加了對通訊申請和收益管理的需求。
  • 此外，由於COVID-19後該地區解除封鎖的感染疾病、新的工作方式的背景以及該地區占主導地位的全球化通訊模式的潛在變化，現在可以加快服務自動化的速度。這些服務包括申請和收益管理。預計這一實例將在未來幾年進一步推動市場成長。

通訊申請和收益管理產業概述

目前，通訊申請和收益管理市場競爭激烈且高度分散，公司眾多。全球通訊和收益管理市場的幾家主要企業申請不斷努力實現產品進步。幾家知名公司正在結盟，擴大在發展中地區的足跡，以鞏固其市場地位。主要公司包括愛立信、華為、SAP SE 和甲骨文公司。

  • 2023 年 1 月 - 愛立信和 Ooredoo Kuwait 合作在其網路上部署愛立信申請。申請系統更新有助於為 5G 產品製定有競爭力的行銷計劃，同時實現 Ooredoo 科威特網路中 5G 的發展。
  • 2023 年 1 月 - NEC 為 NTT DoCoMo 提供收費閘道功能 (CGF)，以實現收費資訊的高效能處理。 CGF 透過組織從 5GC 發送的各種收費資訊並將其連接到 BSS，支援新服務的快速啟動、提供和收益。

其他福利

  • Excel 格式的市場預測 (ME) 表
  • 3 個月分析師支持

目錄

第1章 簡介

  • 研究假設和市場定義
  • 調查範圍

第2章調查方法

第3章執行摘要

第4章市場動態

  • 市場概況
  • 市場促進因素
    • 行動電話或行動用戶數量的增加
    • 整個通訊生態系收益分配的複雜性日益增加
  • 市場限制因素
    • 存在嚴格的電訊法規
  • 波特五力分析
    • 買方議價能力
    • 供應商的議價能力
    • 新進入者的威脅
    • 替代產品的威脅
    • 競爭公司之間的敵意強度
  • 評估 COVID-19 對產業的影響

第5章市場區隔

  • 依配置
    • 本地
    • 雲
  • 依類型
    • 軟體
    • 服務
  • 依營運商
    • 行動電話公司
    • 網際網路服務供應商
  • 地區
    • 北美洲
      • 美國
      • 加拿大
    • 歐洲
      • 德國
      • 英國
      • 法國
      • 其他歐洲國家
    • 亞太地區
      • 印度
      • 中國
      • 日本
      • 其他亞太地區
    • 拉丁美洲
    • 中東和非洲

第6章 競爭形勢

  • 公司簡介
    • NetCracker Technology Corporation
    • CSG Systems International Inc.
    • Oracle Corporation
    • Ericsson
    • Huawei Technologies
    • SAP Se
    • Nokia
    • Comarch SA
    • Optiva, Inc.
    • Enghouse Networks
    • Sterlite Technologies Limited
    • Intracom Telecom SA

第7章 投資分析

第8章市場機會及未來趨勢

簡介目錄
Product Code: 71853

The Telecom Billing Revenue Management Market size is estimated at USD 14.21 billion in 2024, and is expected to reach USD 22.31 billion by 2029, growing at a CAGR of 9.43% during the forecast period (2024-2029).

Telecom Billing Revenue Management - Market

Communication Service Providers (CSP) worldwide are experiencing increased subscribers, causing significant issues, including network congestion and call drops. To curb these issues, users have started to demand that CSPs deploy efficient and effective billing and revenue management systems.

Key Highlights

  • The process of managing telecom billing and revenue includes the management of debt collection as well as communication services. The procedure involves calculating billing and charging information, managing the customer's payments and invoices, and providing information on data utilization. By optimizing the telecom networks, these solutions are frequently employed by telecommunication and digital service providers to increase operational efficiency.
  • In the last decade, the global telecom market has changed dramatically, from the rise of cloud-native businesses that interact with customers via the Internet to the rapid migration of content, applications, and services to the cloud. CSP providers have spent billions upgrading their networks to meet the demand. However, many CSPs continue to operate with traditional business support systems that need more modern revenue management capabilities. Therefore, many CSPs worldwide are adopting current billing and revenue management systems.
  • Telecom billing and revenue management platform solutions enable telecom service providers to launch the latest services in the market and help leverage their customer relationships. and develop a sense of harmony between the service providers and end-users. Also, the emergence of software-as-a-service (SaaS) platforms further leverages market growth.
  • Vendors in the telecom industry use these software solutions to help detect and manage anomalies in the spectrum and eventually decrease operational costs. Also, these tech-enabled programs further assist the CSPs in increasing their revenue by rectifying problems and deploying new measures to optimize network service and visibility.
  • Further, in the current market scenario, CSPs require real-time billing and policy control capabilities to help seize and monetize all IP 5G opportunities, including new use cases, devices, business models, and partnerships. With the growing complexity of managing diverse partners, challenges such as efficiently managing partners, including interconnect, wholesale, OTT/content players, distributors, interconnect, MVNOs, and agents, among others.
  • Additionally, with the digital economy accelerating consumption, traditional billing systems can only keep up with a lack of on-demand design or customization. With the new generation of billing systems, build on agile principles in terms of services and products through a flexible business rule engine. The business script helps CSP reduce the time-to-market (TTM) from months to hours. thereby driving demand among the end-users.
  • The recent outbreak of the COVID-19 pandemic resulted in a shift in company policies towards work-from-home policies. This remote work from home increased the data consumption of the telecom towers. For instance, two Indian telecom operators reported substantial revenue and earnings before interest, taxes, depreciation, and amortization (EBITDA) growth in the three months ending June (Q1 FY2021) due to tariff growth and higher data usage, defying the economic slowdown from the countrywide lockdown of 68 days up to May-end. The increasing number of devices using the Internet for work from home through mobile phones resulted in an increase in data usage. This increased the demand for telecom billing and revenue management.

Telecom Billing Revenue Management Market Trends

Mobile Operators to Account Major Market Share

  • The proliferation of smartphone users, coupled with numerous mobile applications, has enabled unprecedented growth in subscribers. For instance, According to Cisco Systems, as of 2022, there were around 5.7 billion smartphone users worldwide. This has resulted in significant demand for the capacity of mobile network providers.
  • The mobile operators leverage the demand by deploying new technologies such as 5G, Volte, and Vowifi and adding networking capacities. Evidently, the OSS and BSS carrier-class billing solutions also need to keep up the pace and are required to support millions of simultaneous transactions.
  • The market for revenue management systems for telecom invoicing in Europe will increase. Government efforts to promote 5G connectivity are expanding, and key market players are becoming more prevalent in the area, which can be attributed to the market's development. Additionally, the demand for efficient invoicing and revenue management systems and services is growing as mobile users grow and telecom service companies continuously add new services to their portfolios.
  • Also, owing to the increase in the competitive landscape of the telecom industry worldwide, led by innovations in network capabilities, service, and other customer experience management enhancements, mobile operators are able to focus on strategies to help accelerate new product and service launches backed by a robust revenue-sharing model. By leveraging solutions such as telecom billing revenue management, operators can automate the business process, such as maintaining billing accuracy and improving customer experience by managing end-to-end disputes.
  • Additionally, the solution would also enable mobile operators to save costs by eliminating the fraud associated with managing the stakeholders' revenue shares. For instance, according to the Communications Fraud Control Association (CFCA), mobile operators worldwide lose around USD 38 billion annually due to fraud and uncollected revenues.

North America to Hold Major Share

  • North America is expected to hold a significant market share due to its significantly mature telecom industry. For instance, following several commercial 5G launches by major US mobile operators, the region now has prominent 5G coverage. In fact, a GSMA study estimates that 5G adoption in North America will rise to 46% by 2025, i.e., 200 5G connections.
  • The study further reveals that around 321 million unique mobile subscribers in North America represent 83% of the population. Additionally, by 2025, the number is forecast to reach 345 million, i.e., 85% of the population.
  • Additionally, the United States is among the nations with the highest levels of technological adoption worldwide. The nation is renowned for its ground-breaking startups. This high share is mostly due to the market's adoption of cutting-edge technology and the increased demand from the telecom industry. Due to the adoption of cutting-edge technologies like IoT, 5G, analytics, and cloud, the U.S. also dominated the telecom billing and revenue management market in terms of revenue.
  • The increasing number of subscribers, coupled with high consumer spending on various mobile services and the presence of a few of the prominent players in the region, including Amdocs, Oracle, CSG International, and HPE, among others, is set to leverage market growth. Additionally, the region's communication industry is well-established and has a high penetration of telecom products and services. The region's telecom sector produces a vast amount of data, which in turn is increasing demand for telecom billing and revenue management.
  • Additionally, the post-COVID-19 situation as the region emerged from lockdown, the backdrop of new ways of working, and potential shifts in the dominant globalization telecom model in the region enabled an acceleration in the rate of automation of services. These services include billing and revenue management. This instance is expected to further leverage the market's growth going forward.

Telecom Billing Revenue Management Industry Overview

The telecom billing revenue management market is very competitive and moving towards fragmentation as it currently consists of many players. Several key players in the global telecom billing revenue management market are making constant efforts to bring product advancements. A few prominent companies are entering into collaborations and are also expanding their footprints in developing regions to consolidate their positions in the market. The major players are Ericsson, Huawei Technologies, SAP SE, and Oracle Corp., among others.

  • January 2023 - Ericsson and Ooredoo Kuwait teamed up to roll out Ericsson billing across their networks. The billing system update helped create competitive marketing plans for 5G products while also enabling 5G evolution across Ooredoo Kuwait's network.
  • January 2023 - NEC Corporation gave NTT DOCOMO a charging gateway function (CGF) for the high-performance processing of billing information. The CGF supports new services' quick start, provision, and monetization by organizing the diverse range of billing information sent from 5GC and connecting to the BSS.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions & Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET DYNAMICS

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 Growing Number of Cellular or Mobile Subscribers
    • 4.2.2 Growing Complexities in Revenue Sharing Across the Telecom Ecosystem
  • 4.3 Market Restraints
    • 4.3.1 Presence of Stringent Telecom Regulations
  • 4.4 Porter's Five Forces Analysis
    • 4.4.1 Bargaining Power of Buyers/Consumers
    • 4.4.2 Bargaining Power of Suppliers
    • 4.4.3 Threat of New Entrants
    • 4.4.4 Threat of Substitute Products
    • 4.4.5 Intensity of Competitive Rivalry
  • 4.5 Assessment of COVID-19 Impact on the Industry

5 MARKET SEGMENTATION

  • 5.1 By Deployment
    • 5.1.1 On-premise
    • 5.1.2 Cloud
  • 5.2 By Type
    • 5.2.1 Software
    • 5.2.2 Service
  • 5.3 By Operator
    • 5.3.1 Mobile Operator
    • 5.3.2 Internet Service Provider
  • 5.4 Geography
    • 5.4.1 North America
      • 5.4.1.1 US
      • 5.4.1.2 Canada
    • 5.4.2 Europe
      • 5.4.2.1 Germany
      • 5.4.2.2 UK
      • 5.4.2.3 France
      • 5.4.2.4 Rest of Europe
    • 5.4.3 Asia-Pacific
      • 5.4.3.1 India
      • 5.4.3.2 China
      • 5.4.3.3 Japan
      • 5.4.3.4 Rest of Asia-Pacific
    • 5.4.4 Latin America
    • 5.4.5 Middle-East and Africa

6 COMPETITIVE LANDSCAPE

  • 6.1 Company Profiles
    • 6.1.1 NetCracker Technology Corporation
    • 6.1.2 CSG Systems International Inc.
    • 6.1.3 Oracle Corporation
    • 6.1.4 Ericsson
    • 6.1.5 Huawei Technologies
    • 6.1.6 SAP Se
    • 6.1.7 Nokia
    • 6.1.8 Comarch SA
    • 6.1.9 Optiva, Inc.
    • 6.1.10 Enghouse Networks
    • 6.1.11 Sterlite Technologies Limited
    • 6.1.12 Intracom Telecom SA

7 INVESTMENT ANALYSIS

8 MARKET OPPORTUNITIES AND FUTURE TRENDS