外包NOC服務市場報告：趨勢、預測與競爭分析（至2031年）

全球外包NOC服務市場前景光明，通訊NOC服務、企業NOC服務、醫療NOC服務市場都存在機會。預計全球外包 NOC 服務市場從 2025 年到 2031 年的複合年成長率將達到 25.1%。該市場的主要驅動力是網路安全需求的不斷成長、雲端服務的日益普及以及遠端監控需求的不斷成長。

• 根據類型，Lucintel 預測，由於對先進自動化和安全性的需求不斷增加，下一代網路 NOC 服務將在預測期內實現高速成長。
• 從應用角度來看，由於網路需求不斷成長，通訊NOC 服務預計將實現最大成長。
• 按地區分類，由於通訊業者的擴張，預計北美將在預測期內經歷最高的成長。

外包NOC服務市場的新趨勢

在技​​術進步、成本效率需求以及對網路安全日益關注的推動下，外包 NOC 服務市場出現了幾個新趨勢。這些趨勢正在重塑產業格局並為各個產業創造新的機會。

• 人工智慧與自動化的融合：人工智慧與自動化融入NOC服務是最重要的趨勢之一。這使得主動網路監控、更快的事件回應和提高營運效率成為可能，減少了過程中的人工干預和人為錯誤。
• 雲端基礎的NOC 服務：雲端基礎的NOC 解決方案的轉變正變得越來越普遍。這些服務提供靈活性、擴充性和成本節約，使企業能夠遠端監控其網路基礎設施，同時保持高水準的服務執行時間和安全性。
• 網路安全重點：隨著網路安全威脅變得越來越複雜，外包 NOC 服務與網路安全的相關性也日益增加。供應商整合先進的安全工具和服務，包括威脅偵測、惡意軟體分析和漏洞管理，以保護網路免受不斷演變的網路威脅。
• 24/7 網路監控：全天候網路監控的需求持續成長。特別是在執行時間至關重要的行業中，越來越多的企業開始轉向外包 NOC 服務，以確保其網路持續運作、最大限度地減少停機時間並改善服務提供。
• 託管服務整合：外包 NOC 服務與其他託管 IT 服務的整合越來越受歡迎。企業正在尋找超越 NOC 監控的綜合服務包，包括資料備份、災難復原、IT 支援等，以簡化營運並降低供應商管理的複雜性。

這些新興趨勢顯示外包NOC服務市場正在朝向自動化、安全和綜合服務交付的方向發展。這些不斷發展的趨勢將幫助企業提高業務效率、加強網路安全並推動具有成本效益的解決方案。

外包NOC服務市場的最新趨勢

外包 NOC 服務市場的最新趨勢受到技術創新、對全天候網路監控的需求不斷成長以及對網路安全日益成長的擔憂所推動。這些發展正在再形成市場、提高業務效率並為服務供應商提供新的成長機會。

• NOC 服務中的人工智慧和自動化：服務供應商正在將人工智慧和自動化融入 NOC 服務中。這些創新有助於實現日常任務的自動化，快速識別網路問題，並確保主動進行網路管理。這一發展將提高效率並減少人為錯誤的可能性。
• 轉向雲端基礎的解決方案：雲端基礎的NOC 服務趨勢顯著，允許企業以更大的靈活性和可擴展性遠端監控和管理其網路。此類解決方案可降低成本、提高營運效率並使您的業務更容易進入世界。
• 網路安全整合需求不斷成長：網路威脅的增加推動了對包含強大網路安全安全功能的 NOC 服務的需求。這包括威脅監控、事件回應、漏洞管理等，以幫助保護您的網路免受日益成長的網路風險。
• 網路管理的即時數據分析：即時數據分析在 NOC 服務中變得越來越普遍。利用資料洞察，NOC 供應商可以提供更有效率、反應更快的服務，實現更快的故障排除、效能最佳化和預測性維護。
• 擴展的全天候監控服務：隨著業務在全球範圍內的擴展，對不間斷網路服務的需求也在不斷成長。 NOC 提供者已做出回應，提供持續監控和支援以確保網路執行時間並防止任何中斷，特別是在關鍵任務區域。

這些關鍵發展凸顯了外包NOC服務市場的持續轉型。這些發展將使企業能夠提供更具成本效益和靈活性的服務，同時提高網路效能、減少停機時間並降低網路安全風險。

目錄

第1章執行摘要

第2章全球外包NOC服務市場：市場動態

• 簡介、背景和分類
• 供應鏈
• 產業驅動力與挑戰

第3章市場趨勢與預測分析（2019-2031）

• 宏觀經濟趨勢（2019-2024）及預測（2025-2031）
• 全球外包NOC服務市場趨勢（2019-2024）及預測（2025-2031）
• 全球外包NOC服務市場類型
  • 傳統網路NOC服務
  • IP/下一代網路NOC服務
  • 無線NOC服務
• 全球外包NOC服務市場（按應用）
  • 通訊NOC服務
  • 企業 NOC 服務
  • 醫療 NOC 服務
  • 其他

第4章區域市場趨勢與預測分析（2019-2031）

• 全球外包NOC服務市場（按地區）
• 北美外包NOC服務市場
• 歐洲外包NOC服務市場
• 亞太外包NOC服務市場
• 世界其他地區外包NOC服務市場

第5章 競爭分析

• 產品系列分析
• 營運整合
• 波特五力分析

第6章 成長機會與策略分析

• 成長機會分析
  • 全球外包 NOC 服務市場成長機會（按類型）
  • 全球外包NOC服務市場成長機會（按應用）
  • 全球外包NOC服務市場成長機會（按地區）
• 全球外包NOC服務市場的新趨勢
• 戰略分析
  • 新產品開發
  • 全球外包NOC服務市場產能擴張
  • 全球外包NOC服務市場中的企業合併
  • 認證和許可

第7章主要企業簡介

• ScienceSoft
• INOC
• iGLASS Networks
• Emapta
• HEX64
• TailWind
• ExterNetworks
• GCX
• Kaseya
• Zen Networks

The future of the global outsourced NOC service market looks promising with opportunities in the telecommunications NOC service, enterprise NOC service, and healthcare NOC service markets. The global outsourced NOC service market is expected to grow with a CAGR of 25.1% from 2025 to 2031. The major drivers for this market are the increasing demand for network security, the rising adoption of cloud services, and the growing need for remote monitoring.

• Lucintel forecasts that, within the type category, next-generation network NOC service is expected to witness higher growth over the forecast period due to the increasing demand for advanced automation and security.
• Within the application category, telecommunications NOC service is expected to witness the highest growth due to the rising network demand.
• In terms of region, North America is expected to witness the highest growth over the forecast period due to the increasing telecom expansion.

Emerging Trends in the Outsourced NOC Service Market

The outsourced NOC service market is experiencing several emerging trends driven by technological advancements, cost-efficiency needs, and an increasing focus on network security. These trends are reshaping the landscape and driving new opportunities across various industries.

• AI and Automation Integration: The integration of artificial intelligence and automation into NOC services is one of the most significant trends. It allows for proactive network monitoring, faster incident response, and improved operational efficiency, reducing manual intervention and human error in the process.
• Cloud-Based NOC Services: The shift towards cloud-based NOC solutions is becoming more prevalent. These services offer flexibility, scalability, and cost savings, enabling businesses to monitor their network infrastructure remotely while maintaining high levels of service uptime and security.
• Cybersecurity Focus: As cybersecurity threats grow in sophistication, the outsourcing of NOC services is increasingly linked to network security. Providers are integrating advanced security tools and services, including threat detection, malware analysis, and vulnerability management, to protect networks from evolving cyber threats.
• 24/7 Network Monitoring: The demand for round-the-clock network monitoring continues to grow. Businesses are increasingly relying on outsourced NOC services to ensure that their networks are continually operational, minimizing downtime and improving service delivery, particularly in industries where uptime is critical.
• Managed Services Integration: The convergence of outsourced NOC services with other managed IT services is gaining traction. Companies are seeking comprehensive service packages that include not only NOC monitoring but also data backup, disaster recovery, and IT support to streamline operations and reduce vendor management complexities.

These emerging trends indicate that the outsourced NOC service market is evolving with a focus on automation, security, and comprehensive service offerings. As these trends continue to develop, they will help companies improve operational efficiency, enhance network security, and drive cost-effective solutions.

Recent Developments in the Outsourced NOC Service Market

Recent developments in the outsourced NOC service market are being driven by technological innovation, a growing demand for 24/7 network monitoring, and increasing cybersecurity concerns. These developments are reshaping the market, enhancing operational efficiency, and offering new growth opportunities for service providers.

• AI and Automation in NOC Services: Service providers are incorporating AI and automation into their NOC offerings. These innovations help automate routine tasks, identify network issues faster, and ensure a proactive approach to network management. This development improves efficiency and reduces the likelihood of human error.
• Shift Toward Cloud-Based Solutions: There is a noticeable trend toward cloud-based NOC services, allowing businesses to remotely monitor and manage their networks with more flexibility and scalability. These solutions lower costs, improve operational efficiency, and provide greater accessibility for global businesses.
• Increased Demand for Cybersecurity Integration: The rise of cyber threats has led to increased demand for NOC services that incorporate strong cybersecurity features. This includes threat monitoring, incident response, and vulnerability management, helping businesses safeguard their networks from growing cyber risks.
• Real-Time Data Analytics for Network Management: The use of real-time data analytics has gained traction in NOC services. By leveraging data insights, NOC providers can offer more efficient and responsive services, allowing for faster troubleshooting, performance optimization, and predictive maintenance.
• Expansion of 24/7 Monitoring Services: With businesses increasingly operating globally, the need for uninterrupted network service has grown. NOC providers are responding by offering continuous monitoring and support to ensure network uptime and prevent any disruptions, especially in mission-critical sectors.

These key developments highlight the ongoing transformation of the outsourced NOC service market. As these developments continue, they will help businesses enhance network performance, reduce downtime, and mitigate cybersecurity risks while providing more cost-effective and flexible service offerings.

Strategic Growth Opportunities in the Outsourced NOC Service Market

Strategic growth opportunities in the outsourced NOC service market are abundant, driven by technological advancements, a need for operational efficiency, and increasing demand for cybersecurity. These opportunities provide a way for service providers to expand their offerings and address the evolving needs of businesses globally.

• Cybersecurity-Driven NOC Services: Given the rise in cyber threats, integrating advanced security tools into NOC services presents significant growth opportunities. Providers can offer specialized services like threat monitoring, data encryption, and incident response to meet the growing demand for cybersecurity.
• SME Focused NOC Solutions: Small and medium-sized enterprises (SMEs) are increasingly seeking affordable outsourced NOC services. By offering scalable, cost-effective packages, NOC providers can tap into the growing SME market, helping businesses of all sizes improve network management without high upfront costs.
• AI and Automation in Network Management: AI-powered NOC services that offer automated monitoring and issue resolution are becoming highly sought after. This provides service providers an opportunity to offer highly efficient, predictive, and cost-effective services that reduce operational costs for businesses.
• Cloud Integration: As more companies transition to the cloud, the demand for cloud-based NOC services is increasing. By offering flexible, scalable NOC solutions that integrate with cloud infrastructures, providers can capture a growing segment of businesses moving to the cloud.
• Cross-Industry Applications: NOC services can be tailored for specific industries such as healthcare, finance, and manufacturing. By offering specialized solutions that address unique industry needs, NOC providers can cater to a wider range of clients and expand their service offerings.

These growth opportunities highlight the diverse ways the outsourced NOC service market can expand. By focusing on cybersecurity, automation, cloud services, and industry-specific solutions, providers can capture new segments and enhance service offerings, positioning themselves for long-term growth.

Outsourced NOC Service Market Driver and Challenges

The outsourced NOC service market is shaped by various technological, economic, and regulatory factors. While the market is driven by innovations in automation, cloud computing, and cybersecurity, there are challenges related to costs, skills gaps, and regulatory complexities.

The factors responsible for driving the outsourced noc service market include:

1. Automation and AI Advancements: The growing adoption of AI and automation in network management is a key driver, improving operational efficiency and reducing human error. These technologies allow for more accurate, real-time network monitoring, enhancing service reliability.

2. Cost Reduction and Efficiency: Outsourcing NOC services enables companies to reduce in-house IT management costs while improving network uptime. This cost-efficiency is driving businesses, particularly SMEs, to turn to outsourced solutions.

3. Cybersecurity Threats: With the increase in cyber threats, businesses are turning to NOC providers that offer integrated security solutions. These services help protect networks from external threats, fueling demand for outsourced NOC services.

4. Growing Demand for 24/7 Monitoring: The global nature of business operations requires constant network monitoring. Companies are increasingly outsourcing NOC services to ensure that their networks are continuously monitored, reducing the risk of downtime or service interruptions.

5. Cloud Adoption: As companies move to cloud-based infrastructures, there is a growing need for outsourced NOC services that can manage and monitor these cloud networks efficiently. This is driving the market forward as businesses seek scalable, cloud-integrated solutions.

Challenges in the outsourced noc service market are:

1. High Initial Costs: The upfront costs associated with outsourcing NOC services, particularly for small businesses, can be a challenge. While long-term savings are often realized, initial investments may deter some companies from outsourcing their network operations.

2. Talent Shortage: The demand for skilled NOC professionals is high, and a shortage of qualified talent can limit the ability of service providers to meet market demands effectively. Training and retaining skilled workers remain a significant challenge.

3. Data Privacy and Compliance: With increasing concerns over data privacy, regulatory requirements for NOC services are becoming more complex. Companies must navigate these regulations carefully, which can impact their ability to provide seamless and cost-effective outsourced solutions.

The drivers and challenges facing the outsourced NOC service market highlight both the opportunities for growth and the obstacles that must be overcome.

List of Outsourced NOC Service Companies

Companies in the market compete on the basis of product quality offered. Major players in this market focus on expanding their manufacturing facilities, R&D investments, infrastructural development, and leverage integration opportunities across the value chain. With these strategies outsourced NOC service companies cater increasing demand, ensure competitive effectiveness, develop innovative products & technologies, reduce production costs, and expand their customer base. Some of the outsourced NOC service companies profiled in this report include-

• ScienceSoft
• INOC
• iGLASS Networks
• Emapta
• HEX64
• TailWind
• ExterNetworks
• GCX
• Kaseya
• Zen Networks

Outsourced NOC Service Market by Segment

The study includes a forecast for the global outsourced NOC service market by type, application, and region.

Outsourced NOC Service Market by Type [Value from 2019 to 2031]:

• Traditional Network NOC Services
• IP & Next-Generation Network NOC Services
• Wireless NOC Services

Outsourced NOC Service Market by Application [Value from 2019 to 2031]:

• Telecommunications NOC Services
• Enterprise NOC Services
• Healthcare NOC Services
• Others

Outsourced NOC Service Market by Region [Value from 2019 to 2031]:

• North America
• Europe
• Asia Pacific
• The Rest of the World

Country Wise Outlook for the Outsourced NOC Service Market

The outsourced NOC (Network Operations Center) service market has been evolving rapidly across key global regions. As businesses increasingly prioritize network uptime and efficient operations, the demand for outsourced NOC services has surged. This shift is driven by advancements in technology, cost optimization strategies, and the growing complexity of network infrastructures.

• United States: In the United States, the outsourced NOC service market has witnessed a shift towards advanced automation and AI-driven network monitoring. Companies are adopting NOC services for 24/7 network surveillance, improved network security, and faster response times, driving the demand for more sophisticated services in sectors like IT, healthcare, and finance.
• China: China's outsourced NOC market is expanding as businesses continue to digitize and the government focuses on enhancing its technological infrastructure. The demand for outsourced NOC services is driven by increasing data traffic and the need for network reliability, particularly in manufacturing, e-commerce, and telecommunications industries.
• Germany: Germany's market is shaped by high demand for robust cybersecurity and data privacy solutions. As the country strengthens its digital economy, the need for efficient network monitoring and management is growing. Outsourced NOC services are increasingly integrated into industry sectors like automotive, finance, and industrial manufacturing.
• India: In India, the outsourced NOC service market is expanding rapidly, driven by cost-effective solutions and a growing IT sector. The demand is especially high in startups and small businesses seeking to minimize operational costs while maintaining optimal network performance, creating opportunities for both global and local NOC service providers.
• Japan: Japan is focusing on automation and AI to enhance its outsourced NOC services. With the increasing need for efficient network management in sectors like automotive, manufacturing, and telecommunications, the market is growing as Japanese firms seek to outsource operations to improve service quality and reduce in-house IT management costs.

Features of the Global Outsourced NOC Service Market

Market Size Estimates: Outsourced NOC service market size estimation in terms of value ($B).

Trend and Forecast Analysis: Market trends (2019 to 2024) and forecast (2025 to 2031) by various segments and regions.

Segmentation Analysis: Outsourced NOC service market size by type, application, and region in terms of value ($B).

Regional Analysis: Outsourced NOC service market breakdown by North America, Europe, Asia Pacific, and Rest of the World.

Growth Opportunities: Analysis of growth opportunities in different type, application, and regions for the outsourced NOC service market.

Strategic Analysis: This includes M&A, new product development, and competitive landscape of the outsourced NOC service market.

Analysis of competitive intensity of the industry based on Porter's Five Forces model.

This report answers following 11 key questions:

• Q.1. What are some of the most promising, high-growth opportunities for the outsourced NOC service market by type (traditional network NOC services, ip and next-generation network NOC services, and wireless NOC services), application (telecommunications NOC services, enterprise NOC services, healthcare NOC services, and others), and region (North America, Europe, Asia Pacific, and the Rest of the World)?
• Q.2. Which segments will grow at a faster pace and why?
• Q.3. Which region will grow at a faster pace and why?
• Q.4. What are the key factors affecting market dynamics? What are the key challenges and business risks in this market?
• Q.5. What are the business risks and competitive threats in this market?
• Q.6. What are the emerging trends in this market and the reasons behind them?
• Q.7. What are some of the changing demands of customers in the market?
• Q.8. What are the new developments in the market? Which companies are leading these developments?
• Q.9. Who are the major players in this market? What strategic initiatives are key players pursuing for business growth?
• Q.10. What are some of the competing products in this market and how big of a threat do they pose for loss of market share by material or product substitution?
• Q.11. What M&A activity has occurred in the last 5 years and what has its impact been on the industry?

Table of Contents

1. Executive Summary

2. Global Outsourced NOC Service Market : Market Dynamics

• 2.1: Introduction, Background, and Classifications
• 2.2: Supply Chain
• 2.3: Industry Drivers and Challenges

3. Market Trends and Forecast Analysis from 2019 to 2031

• 3.1. Macroeconomic Trends (2019-2024) and Forecast (2025-2031)
• 3.2. Global Outsourced NOC Service Market Trends (2019-2024) and Forecast (2025-2031)
• 3.3: Global Outsourced NOC Service Market by Type
  • 3.3.1: Traditional Network NOC Services
  • 3.3.2: IP and Next-generation Network NOC Services
  • 3.3.3: Wireless NOC Services
• 3.4: Global Outsourced NOC Service Market by Application
  • 3.4.1: Telecommunications NOC Services
  • 3.4.2: Enterprise NOC Services
  • 3.4.3: Healthcare NOC Services
  • 3.4.4: Others

4. Market Trends and Forecast Analysis by Region from 2019 to 2031

• 4.1: Global Outsourced NOC Service Market by Region
• 4.2: North American Outsourced NOC Service Market
  • 4.2.1: North American Market by Type: Traditional Network NOC Services, IP and Next-generation Network NOC Services, and Wireless NOC Services
  • 4.2.2: North American Market by Application: Telecommunications NOC Services, Enterprise NOC Services, Healthcare NOC Services, and Others
• 4.3: European Outsourced NOC Service Market
  • 4.3.1: European Market by Type: Traditional Network NOC Services, IP and Next-generation Network NOC Services, and Wireless NOC Services
  • 4.3.2: European Market by Application: Telecommunications NOC Services, Enterprise NOC Services, Healthcare NOC Services, and Others
• 4.4: APAC Outsourced NOC Service Market
  • 4.4.1: APAC Market by Type: Traditional Network NOC Services, IP and Next-generation Network NOC Services, and Wireless NOC Services
  • 4.4.2: APAC Market by Application: Telecommunications NOC Services, Enterprise NOC Services, Healthcare NOC Services, and Others
• 4.5: ROW Outsourced NOC Service Market
  • 4.5.1: ROW Market by Type: Traditional Network NOC Services, IP and Next-generation Network NOC Services, and Wireless NOC Services
  • 4.5.2: ROW Market by Application: Telecommunications NOC Services, Enterprise NOC Services, Healthcare NOC Services, and Others

5. Competitor Analysis

• 5.1: Product Portfolio Analysis
• 5.2: Operational Integration
• 5.3: Porter's Five Forces Analysis

6. Growth Opportunities and Strategic Analysis

• 6.1: Growth Opportunity Analysis
  • 6.1.1: Growth Opportunities for the Global Outsourced NOC Service Market by Type
  • 6.1.2: Growth Opportunities for the Global Outsourced NOC Service Market by Application
  • 6.1.3: Growth Opportunities for the Global Outsourced NOC Service Market by Region
• 6.2: Emerging Trends in the Global Outsourced NOC Service Market
• 6.3: Strategic Analysis
  • 6.3.1: New Product Development
  • 6.3.2: Capacity Expansion of the Global Outsourced NOC Service Market
  • 6.3.3: Mergers, Acquisitions, and Joint Ventures in the Global Outsourced NOC Service Market
  • 6.3.4: Certification and Licensing

7. Company Profiles of Leading Players

• 7.1: ScienceSoft
• 7.2: INOC
• 7.3: iGLASS Networks
• 7.4: Emapta
• 7.5: HEX64
• 7.6: TailWind
• 7.7: ExterNetworks
• 7.8: GCX
• 7.9: Kaseya
• 7.10: Zen Networks