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市場調查報告書
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1627708

CSP 的綜合收益和客戶管理 (IRCM) 市場：未來預測 (2025-2030)

Integrated Revenue and Customer Management (IRCM) for CSPs Market - Forecasts from 2025 to 2030
出版日期: | 出版商: Knowledge Sourcing Intelligence | 英文 152 Pages | 商品交期: 最快1-2個工作天內

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簡介目錄

CSP 的收益和客戶整合管理 (IRCM) 市場預計將以 6.35% 的強勁複合年成長率成長，從 2025 年的 304.26 億美元達到 2030 年的 413.94 億美元。

CSP IRCM市場是指面向通訊服務供應商的整合收益和客戶管理軟體。 IRCM 套件包括一系列面向客戶和網路的解決方案，可最佳化和改善收費和客戶管理流程。為通訊服務供應商提供客戶互動過程的追蹤和管理、現有客戶生命週期管理流程的最佳化、財務和整體業務績效分析以及其他客製化服務。我們也提供客戶獲取、保留和收益的解決方案。 ICRM 解決方案的核心是簡化傳統的計費、收費和顧客關懷流程。許多領先的 ICRM 解決方案還包括其他功能，例如分析、視覺化、彙報、產品生命週期管理、電子帳單和付款處理。

IRCM 解決方案正受到世界各地通訊服務供應商 (CSP) 的日益成長的需求。這些現成的軟體包非常適合有效解決關鍵收益和客戶管理業務流程的解決方案的需求。這些解決方案的需求很大程度上是由各行各業的公司對提高業務效率的關注度不斷提高所推動的。該領域敏捷和可擴展解決方案的日益普及和採用，清楚地表明了行業相關人員對降低成本的關注。與傳統網路相比，軟體定義網路由於資本和營運成本較低而繼續被採用。目前市面上可用的 IRCM 解決方案符合 CSP 與交易費用處理相關的要求，而不受網路類型、產品類型、客戶類型、服務類型等參數以及與 CSP 支付方法相關的其他要求的影響。

CSP IRCM 市場促進因素

  • IRCM（收益和客戶整合管理）解決方案為通訊服務供應商（CSP）帶來的附加價值正在極大地推動市場的發展。

IRCM 解決方案為通訊服務提供者提供了顯著的附加價值。 IRCM 解決方案可協助 CSP 提高業務效率、客戶體驗和即時分析。 IRCM 系統透過洞察客戶資料來改善客戶服務。 IRCM 系統透過計費整合、彈性價格設定等功能使計費和收費流程多樣化和簡化。 IRCM 在 CSP 中越來越受歡迎，因為它為他們提供了幫助最佳化收益、簡化收費流程和提供個人化服務的工具。

CSP IRCM 市場的地理展望：

  • 北美和歐洲預計將成為 CSP IRCM 的主要市場

CSP IRCM（收益和客戶整合管理）市場細分為北美、南美、歐洲、中東和非洲以及亞太地區。

由於北美和歐洲地區的通訊和技術行業蓬勃發展，這些地區佔據了相當大的市場佔有率。這些地區往往是新解決方案和新技術的早期採用者。這些地區擁有強大的支援基礎設施來採用 IRCM，這有助於推動客戶採用 IRCM，從而促進市場的成長。

預測期內，亞太地區 CSP收益和客戶整合管理 (IRCM) 市場預計將快速成長。市場擴張的動力源自於全球公司在該地區持續的巨額投資。 ICT 產業的快速成長是由大量人口仍無法享受該產業提供的許多服務所推動的，這可能會繼續支持 CSP 的 IRCM 市場的成長。

中東、非洲和南美等其他地區的市場佔有率相對較小。然而，預計這些地區在預測期內也將見證良好的市場成長。預計通訊和技術行業投資的增加以及大量跨國供應商的存在將成為市場成長的主要驅動力。

為什麼要購買這份報告？

  • 深刻分析：獲得深入的市場洞察，涵蓋主要地區和新興地區，重點關注客戶群、政府政策和社會經濟因素、消費者偏好、垂直行業和其他子區隔。
  • 競爭格局：了解全球主要企業所採用的策略策略，並了解正確策略帶來的潛在市場滲透率。
  • 市場促進因素和未來趨勢：探索動態因素和關鍵市場趨勢以及它們將如何影響市場的未來發展。
  • 可行的建議：利用洞察力進行策略決策，在動態環境中開闢新的業務流和收益。
  • 適合廣泛的用戶：對於新興企業、研究機構、顧問公司、中小企業和大型企業來說，它都是實用且具有成本效益的。

它有什麼用途？

產業與市場洞察、商業機會評估、產品需求預測、打入市場策略、地理擴張、資本支出決策、法律規範與影響、新產品開發、競爭影響

分析範圍

  • 歷史資料與預測（2022-2030）
  • 成長機會、挑戰、供應鏈前景、法規結構、顧客行為、趨勢分析
  • 競爭對手定位、策略與市場佔有率分析
  • 按部門和地區（國家）分類的收益成長和預測分析
  • 公司簡介（策略、產品、財務資訊、主要趨勢等）

目錄

第 1 章 簡介

  • 市場概況
  • 市場定義
  • 分析範圍
  • 市場區隔
  • 貨幣
  • 先決條件
  • 基準年和預測年時間表
  • 相關利益者的主要利益

第 2 章 分析方法

  • 分析設計
  • 分析過程

第3章執行摘要

  • 主要發現
  • CXO觀點

第4章 市場動態

  • 市場促進因素
  • 市場限制
  • 波特五力分析
  • 產業價值鏈分析
  • 分析師觀點

第 5 章 CSP IRCM 市場（依部署方法分類）

  • 介紹
  • 本地
  • 雲

第 6 章 CSP IRCM 市場（依公司規模）

  • 介紹
  • 小規模
  • 中等規模
  • 大規模

7. CSP IRCM 市場（按地區）

  • 介紹
  • 北美洲
    • 依部署方式
    • 按公司類型
    • 按國家
  • 南美洲
    • 依部署方式
    • 按公司類型
    • 按國家
  • 歐洲
    • 依部署方式
    • 按公司類型
    • 按國家
  • 中東和非洲
    • 依部署方式
    • 按公司類型
    • 按國家
  • 亞太地區
    • 依部署方式
    • 按公司類型
    • 按國家

第8章 競爭格局及分析

  • 主要企業和策略分析
  • 市場佔有率分析
  • 企業合併（M&A）、協議、商業合作
  • 競爭儀錶板

第9章 公司簡介

  • TECNOTREE CORP.
  • Netcracker
  • AMDOCS
  • Telefonaktiebolaget LM Ericsson
  • SAP
  • Huawei Technologies Co., Ltd.
  • Comviva
簡介目錄
Product Code: KSI061613758

The Integrated Revenue and Customer Management (IRCM) for CSPs Market is expected to grow at a robust rate of 6.35% CAGR, reaching US$41.394 billion in 2030 from US$30.426 billion in 2025.

IRCM for CSPs Market refers to Integrated Revenue and Customer Management for Communication service providers software. IRCM packages contain a group of customer-facing and network-facing solutions that optimize and improve billing and customer management processes. It offers products that track and manage customer-facing processes, optimize existing customer lifecycle management processes, analyze financial and overall business performance, and other tailored services for communication service providers. It also involves solutions for customer acquisition, retention, and monetization. At their core, ICRM solutions streamline legacy billing, charging, and customer care processes. Many advanced ICRM solutions come further loaded with capabilities like analytics, visualization and reporting, product life cycle management, e-bill generation, and payment processing.

IRCM solutions are witnessing a continuous increase in demand from communication service providers (CSPs) worldwide. These off-the-shelf software packages align perfectly with the need for solutions that efficiently address critical revenue and customer management business processes. The demand for these solutions is being majorly driven by the rising focus of industry players on improving operational efficiency. The increasing popularity and adoption of agile and scalable solutions in this sector clearly show the focus of industry players on cost reduction. Continuously increasing the adoption of software-defined networks, on account of lower capital and operating expenses associated with their use compared to legacy networks, is an example of how focused industry players are on improving margins, thus boosting market growth. IRCM solutions currently available in the market meet CSPs' requirements associated with transaction charges processing without being affected by parameters like network type, product type, customer type, service type, or other requirements associated with payment methods for CSPs.

IRCM for CSPs Market Drivers

  • The value added by Integrated Revenue and Customer Management (IRCM) solutions for Communication Service Providers (CSPs) is significantly driving the market

IRCM solutions offer excellent value addition to the communication service providers. It helps CSPs in enhancing their operational efficiency, customer experiences, and real-time analytics. The IRCM system improves customer service by offering insights into customer data. It diversifies the billing and charging processes into simpler ones by consolidating billing, flexible pricing, etc. As IRCM provides CSPs with tools that help them optimize revenue, streamline billing processes, and deliver personalized services, it is gaining a boost among the CSPs.

Geographical Outlook of the IRCM for CSPs Market:

  • North America and Europe is anticipated to be the dominant market of the IRCM for CSPs

Geographically, the Integrated Revenue and Customer Management (IRCM) for the CSP market has been segmented as North America, South America, Europe, the Middle East, Africa, and Asia Pacific.

North America and Europe accounted for a significantly large market share with the booming communication and technology sectors across these regions. These regions are often early adopters of new solutions and technologies. The availability of supportive infrastructure for adopting IRCM in these areas is driving its uptake among customers, thereby contributing to market growth.

Over the projected period, the Asia Pacific Integrated Revenue and Customer Management (IRCM) for the CSPs market is expected to grow rapidly. This market expansion will be driven by the continuous pumping of huge investments by global players across this region. The rapid growth of the ICT sector, due to a huge population with still no access to many of the services this sector offers, will continue to support the IRCM for CSPs market growth.

Other regions like the Middle East, Africa, and South America held a relatively small market share. However, good market growth is also expected in these regions over the forecast period. Increasing investments in the communication and technology industries and the availability of a fair number of vendors across countries are expected to be key drivers for market growth.

Reasons for buying this report:-

  • Insightful Analysis: Gain detailed market insights covering major as well as emerging geographical regions, focusing on customer segments, government policies and socio-economic factors, consumer preferences, industry verticals, other sub- segments.
  • Competitive Landscape: Understand the strategic maneuvers employed by key players globally to understand possible market penetration with the correct strategy.
  • Market Drivers & Future Trends: Explore the dynamic factors and pivotal market trends and how they will shape up future market developments.
  • Actionable Recommendations: Utilize the insights to exercise strategic decision to uncover new business streams and revenues in a dynamic environment.
  • Caters to a Wide Audience: Beneficial and cost-effective for startups, research institutions, consultants, SMEs, and large enterprises.

What do businesses use our reports for?

Industry and Market Insights, Opportunity Assessment, Product Demand Forecasting, Market Entry Strategy, Geographical Expansion, Capital Investment Decisions, Regulatory Framework & Implications, New Product Development, Competitive Intelligence

Report Coverage:

  • Historical data & forecasts from 2022 to 2030
  • Growth Opportunities, Challenges, Supply Chain Outlook, Regulatory Framework, Customer Behaviour, and Trend Analysis
  • Competitive Positioning, Strategies, and Market Share Analysis
  • Revenue Growth and Forecast Assessment of segments and regions including countries
  • Company Profiling (Strategies, Products, Financial Information, and Key Developments among others)

The IRCM for CSPs Market is segmented and analyzed as follows:

By Deployment Model

  • On-Premise
  • Cloud

By Enterprise Size

  • Small
  • Medium
  • Large

By Geography

  • North America
  • USA
  • Canada
  • Mexico
  • South America
  • Brazil
  • Argentina
  • Others
  • Europe
  • United Kingdom
  • Germany
  • France
  • Spain
  • Others
  • Middle East and Africa
  • Saudi Arabia
  • UAE
  • Israel
  • Others
  • Asia Pacific
  • China
  • Japan
  • South Korea
  • Australia
  • India
  • Indonesia
  • Thailand
  • Others

TABLE OF CONTENTS

1. INTRODUCTION

  • 1.1. Market Overview
  • 1.2. Market Definition
  • 1.3. Scope of the Study
  • 1.4. Market Segmentation
  • 1.5. Currency
  • 1.6. Assumptions
  • 1.7. Base and Forecast Years Timeline
  • 1.8. Key Benefits to the Stakeholder

2. RESEARCH METHODOLOGY

  • 2.1. Research Design
  • 2.2. Research Processes

3. EXECUTIVE SUMMARY

  • 3.1. Key Findings
  • 3.2. CXO Perspective

4. MARKET DYNAMICS

  • 4.1. Market Drivers
  • 4.2. Market Restraints
  • 4.3. Porter's Five Forces Analysis
    • 4.3.1. Bargaining Power of Suppliers
    • 4.3.2. Bargaining Power of Buyers
    • 4.3.3. Threat of New Entrants
    • 4.3.4. Threat of Substitutes
    • 4.3.5. Competitive Rivalry in the Industry
  • 4.4. Industry Value Chain Analysis
  • 4.5. Analyst View

5. IRCM FOR CSPs MARKET BY DEPLOYMENT TYPE

  • 5.1. Introduction
  • 5.2. On-Premise
  • 5.3. Cloud

6. IRCM FOR CSPs MARKET BY ENTERPRISE SIZE

  • 6.1. Introduction
  • 6.2. Small
  • 6.3. Medium
  • 6.4. Large

7. IRCM FOR CSPs MARKET BY GEOGRAPHY

  • 7.1. Introduction
  • 7.2. North America
    • 7.2.1. By Deployment Type
    • 7.2.2. By Enterprise Type
    • 7.2.3. By Country
      • 7.2.3.1. USA
      • 7.2.3.2. Canada
      • 7.2.3.3. Mexico
  • 7.3. South America
    • 7.3.1. By Deployment Type
    • 7.3.2. By Enterprise Type
    • 7.3.3. By Country
      • 7.3.3.1. Brazil
      • 7.3.3.2. Argentina
      • 7.3.3.3. Others
  • 7.4. Europe
    • 7.4.1. By Deployment Type
    • 7.4.2. By Enterprise Type
    • 7.4.3. By Country
      • 7.4.3.1. United Kingdom
      • 7.4.3.2. Germany
      • 7.4.3.3. France
      • 7.4.3.4. Italy
      • 7.4.3.5. Spain
      • 7.4.3.6. Others
  • 7.5. Middle East and Africa
    • 7.5.1. By Deployment Type
    • 7.5.2. By Enterprise Type
    • 7.5.3. By Country
      • 7.5.3.1. Saudi Arabia
      • 7.5.3.2. UAE
      • 7.5.3.3. Others
  • 7.6. Asia Pacific
    • 7.6.1. By Deployment Type
    • 7.6.2. By Enterprise Type
    • 7.6.3. By Country
      • 7.6.3.1. China
      • 7.6.3.2. Japan
      • 7.6.3.3. India
      • 7.6.3.4. South Korea
      • 7.6.3.5. Indonesia
      • 7.6.3.6. Taiwan
      • 7.6.3.7. Others

8. COMPETITIVE ENVIRONMENT AND ANALYSIS

  • 8.1. Major Players and Strategy Analysis
  • 8.2. Market Share Analysis
  • 8.3. Mergers, Acquisitions, Agreements, and Collaborations
  • 8.4. Competitive Dashboard

9. COMPANY PROFILES

  • 9.1. TECNOTREE CORP.
  • 9.2. Netcracker
  • 9.3. AMDOCS
  • 9.4. Telefonaktiebolaget LM Ericsson
  • 9.5. SAP
  • 9.6. Huawei Technologies Co., Ltd.
  • 9.7. Comviva