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市場調查報告書
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1830127

通訊外包市場按服務類型、收益模式、組織規模、經營模式和最終用戶分類－2025-2032 年全球預測

Telecom Outsourcing Market by Service Type, Revenue Model, Organization Size, Business Model, End User - Global Forecast 2025-2032
出版日期: | 出版商: 360iResearch | 英文 197 Pages | 商品交期: 最快1-2個工作天內

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預計到 2032 年通訊外包市場將成長至 471.7 億美元，複合年成長率為 9.12%。

主要市場統計數據
基準年2024年 234.5億美元
預計2025年 254.6億美元
預測年份：2032年 471.7億美元
複合年成長率（%） 9.12%

關於技術、營運和監管變化如何改變外包決策和供應商關係的簡明策略概述

由於技術創新、客戶期望的轉變以及監管環境的變化，通訊外包格局正在加速變化。本執行摘要概述了高階領導者在評估外包模式、供應商選擇標準和業務轉型計畫時應關注的關鍵趨勢和策略考量。本書旨在幫助董事會、高階主管、採購官以及IT和網路負責人說明影響合約結構、服務交付和長期價值實現的現代動態。

服務提供者和買家越來越重視基於結果的合約、彈性和無縫的客戶體驗。隨著雲端原生架構、邊緣運算和自動化再形成成本和能力，通訊業者及其合作夥伴必須在短期營運效率與面向未來的基礎設施策略投資之間取得平衡。本文將宏觀促進因素與實際意義結合，提供分析背景，以支持穩健的決策和有針對性的介入措施，進而提升績效和競爭優勢。

重要的是，這種分析側重於可操作的見解而不是原始的預測，為領導者提供明確的方向來改進他們的採購策略，最佳化他們的供應商生態系統，並優先投資於能夠帶來可衡量的業務成果的能力。

數位原民自動化、基於結果的夥伴關係和嵌入式安全性如何重新定義通訊業的外包模式和供應商管治

隨著數位優先架構、人工智慧驅動的自動化和無所不在的連接顛覆傳統的營運模式，市場正在經歷變革性的轉變，而非漸進式的。企業正在從交易型、任務導向的外包模式轉向整合型、價值驅動的夥伴關係關係，這種合作夥伴關係強調服務水準成果、共用績效指標 (KPI) 以及能力升級的共同投資。這種演變正在改變合約的簽訂方式、風險共用方式和績效衡量方式，推動新的管治模式，並使業務目標與服務交付更加緊密地協調一致。

同時，網路和IT堆疊自動化和編配的興起減少了人工干預，縮短了事件解決週期。將領域專業知識與先進的自動化工具鏈相結合的供應商，能夠提高SLA合規性並降低總營運成本，從而使買家能夠將內部資源重新用於面向客戶的創新。此外，日趨成熟的可觀察性和分析平台增強了混合資產的可視性，並支援主動維護和容量規劃。

最後，網路安全和資料隱私已從複選框合規性轉變為策略要務。將強大的安全設計實踐融入其託管服務和網路營運的供應商正在創造差異化價值。因此，外包策略要求法律、風險和工程團隊更緊密地合作，以確保合約條款、操作通訊協定和技術控制符合不斷變化的威脅情勢和監管要求。

2025 年美國關稅對通訊外包供應鏈彈性、採購彈性及合約風險管理的影響

美國2025年實施的關稅政策和貿易措施，為全球通訊外包帶來了新的成本考量和供應鏈複雜性。這些措施加強了對設備來源、組件級供應鏈和供應商合規計畫的審查，導致許多買家重新評估供應商的實質審查和合約風險分擔條款。因此，採購團隊現在優先考慮供應鏈透明度、雙重籌資策略和應急計劃，以便在不斷變化的貿易條件下保持服務的連續性。

為了應對這一變化，供應商和整合商正在調整其商業模式，以減輕關稅的影響，包括本地組裝、替代零件採購以及修訂保固和賠償結構。因此，買家需要重新評估其總到岸成本計算，以考慮潛在的關稅轉嫁、物流重組以及降低突發政策變化風險的庫存持有策略。這更凸顯了靈活的採購框架的重要性，該框架能夠適應供應商的快速重組，同時又不影響服務水準。

更廣泛的影響力延伸至策略夥伴關係和長期網路投資。企業越來越青睞那些擁有可靠供應鏈彈性、多元化製造地和清晰可追溯機制的供應商。因此，採購和法務團隊正在與技術架構師更緊密地合作，以定義模組化採購規範，從而實現組件替換和更短的認證週期，同時確保已部署網路的合規性和效能。

詳細的細分洞察，使您的外包策略與您的服務組合、定價結構、組織規模、經營模式和行業特定要求保持一致

細分分析揭示了服務類型、收益模式、組織規模、經營模式和最終用戶行業的明確含義，支援客製化的採購和發行策略。業務流程外包需要在收費和收益管理、資料管理和分析以及法規遵循和欺詐管理等領域具備專業能力，並處理特定行業的控制問題。 IT外包需要在客戶關係管理和客戶分析與IT基礎設施管理之間取得平衡，以支援全通路服務交付。網路服務需要整合設計、維護、最佳化和安全，以確保執行時間和效能。

收益模式的選擇決定了買家和供應商的經濟和營運預期。另一方面，訂閱模式需要明確界定服務範圍和服務信用，並且通常會導致年度或月度契約，從而影響預算和變更管理。大型企業通常會尋求更深層的整合和共同投資的策略夥伴關係，而小型企業則優先考慮模組化、經濟高效且能夠快速實現價值的服務。

經營模式的方向會影響服務配置和客戶互動模式。 B2B 合約通常強調服務等級協定 (SLA)、整合和自訂工作流程，而 B2C 合約則優先考慮規模、延遲和直接客戶體驗指標。銀行、金融服務和保險業要求嚴格的合規性和安全的數據處理；政府和公共部門組織優先考慮透明度和連續性；醫療保健行業要求患者隱私和臨床數據完整性；IT 和通訊強調互通性和低延遲操作；媒體和娛樂行業則注重可擴展性和內容傳送性能。這些細分層面共同指導採購策略、供應商選擇和服務設計，以確保符合目標的結果。

美洲、歐洲、中東和非洲以及亞太地區的監管環境、交付模式和業務重點如何影響外包策略和供應商選擇

美洲、歐洲、中東和非洲以及亞太地區的區域動態形成了不同的戰略重點，這些重點會影響外包決策、供應商選擇和營運模式。在美洲，成熟的商業市場注重合約的完善性、嚴格的法律規範，並傾向於採用包含績效獎勵和懲罰機制的成果導向模式。為了在飽和的市場中保持競爭優勢，該地區的買家通常會尋求與能夠提供強大分析和客戶體驗最佳化的供應商建立深度夥伴關係。

歐洲、中東和非洲的監管複雜性和市場差異性正在塑造多樣化的採購方式。這些地區的買家正在尋找能夠應對跨境資料傳輸法規、多樣化合規制度和多語言支援的供應商。能夠提供集中式編配和本地交付中心的供應商正透過將監管合規性與規模經濟相結合而獲得青睞。此外，可再生能源優先排序和永續性報告在合約談判中也變得越來越重要。

亞太地區持續呈現快速的容量擴張、積極的數位轉型以及注重成本效益和部署速度的競爭性供應商生態系統。為了實現成長，在亞太地區營運的公司通常優先考慮可擴展的網路服務、邊緣運算支援和靈活的交易條款。在該地區，成功的外包策略將全球最佳實踐與本地營運敏捷性相結合，從而打造富有彈性的供應鏈和適應本地差異的服務模式。

競爭性供應商格局分析，重點在於自動化、垂直專業化和成熟的交付能力，以確定供應商的適用性和風險狀況

通訊外包生態系統中主要企業之間的競爭動態正因自動化、分析和特定領域服務能力而改變。領先的供應商不再僅僅依靠規模，更要看其技術IP的深度、整合框架、網路最佳化、服務保障以及在客戶體驗轉型方面的卓越業績。對可觀測性平台、自動化方案和網路安全工具的策略性投資，是供應商展現可預測效能和快速事件復原能力的差異化因素。

將行業專業知識與模組化交付模式相結合的合作夥伴在為金融服務、醫療保健和政府等行業的複雜終端用戶客製化解決方案方面具有優勢。同時，新參與企業和專業服務商正透過專注於雲端原生應用開發、欺詐管理和高級網路安全等利基能力來開拓機會。這種競爭態勢正推動現有企業透過夥伴關係、市場競爭和收購進行創新，以填補能力缺口並加速產品上市時間。

從採購角度來看，評估供應商的成熟度（包括交付、安全性、合規性和財務穩定性）仍然至關重要。服務等級協定 (SLA)、資料管治、變更管理和智慧財產權的合約清晰度，日益將值得信賴的合作夥伴與商品化的供應商區分開來。良好的業績記錄、透明的管治模式以及經過驗證的持續改進計劃，對於尋求轉型外包的買家來說，意味著更大的信心和更低的轉型風險。

為高階主管提供可行的策略建議，以協調合約、技術投資、供應鏈彈性和有影響力的外包管治。

產業領導者可以採取一系列切實有效的措施，從外包中獲取價值，同時降低風險並保持策略靈活性。首先，將採購模式轉向以成果為基礎的合約模式，將薪酬與可衡量的業務關鍵績效指標 (KPI) 掛鉤，並融入持續改善的管治機制。這種轉變可以減少模糊性，並協調買方和供應商團隊之間的獎勵，從而更快地實現預期效益。

第二，優先投資自動化、可觀察性和分析技術，以提高整個託管營運的可預測性和彈性。這些功能可降低營運成本，加快事件解決時間，並提供持續的營運洞察，為產能規劃提供資訊並提升客戶經驗。第三，透過多角化採購、零件可追溯性和緊急庫存策略增強供應鏈彈性，進而降低關稅波動和地緣政治動盪帶來的風險。

第四，將安全和合規性要求納入服務設計和供應商評估的早期階段，以避免代價高昂的維修，並確保合約與監管義務相符。第五，根據組織規模和產業需求客製化外包模式，策略性地利用訂閱和按使用付費模式來平衡成本可預測性和擴充性。最後，制定涵蓋管治、變更管理和人才重新部署的過渡方案，以確保平穩交接和永續的能力轉移。這可以保留組織知識，並在策略上適當的情況下逐步實現內部資源。

透明的混合方法研究設計結合了主要的高階主管訪談、供應商能力評估和政策分析，以提供可靠、可行的見解

研究採用混合方法，結合定性專家訪談、供應商能力評估、合約分析和公共的系統性審查，以得出切實可行的結論。主要研究包括與高階採購主管、網路架構師和供應商交付負責人進行結構化訪談，以整合各方對服務績效、管治實務和技術採用的觀點。這些對話促成了對主要買家和供應商所使用的能力堆疊、服務交付方案和合約框架的深入探討。

二手資料研究涵蓋權威監管出版物、公司揭露資訊和公共發布，探討關稅措施、資料保護法以及特定行業合規義務的影響。調查方法還融合了採購模式的比較分析和案例研究的綜合，以識別可複製的成功因素和常見的失敗模式。資料品管包括跨獨立來源的交叉檢驗、一致性檢查以及使用標準化評估標準來評估供應商的成熟度和準備程度。

我們的研究流程著重於透明度和可重複性。我們記錄了假設和定義，以明確研究範圍，並允許讀者根據自身情況調整見解。在相關情況下，我們承認了方法論的局限性，並提供了緩解措施，以確保建議具有可操作性，並基於可觀察的市場行為。

強調需要結果協調、量身定做的採購策略和策略合作，將外包轉變為持久的競爭優勢

總而言之，電信外包環境需要一種策略性和適應性的方法，在短期營運改善與面向未來的能力投資之間取得平衡。為了釋放持久價值，領導者應優先考慮以結果為導向的契約，投資於自動化和可觀察性，並建立能夠應對地緣政治和政策衝擊的供應鏈韌性。同樣重要的是，在服務設計中融入安全性和合規性，以避免代價高昂的返工並維護客戶信任。

服務產品、收益模式、組織規模、經營模式和最終用戶垂直領域等細分領域表明，單一的採購策略並非萬能。成功的專案會將合約條款、交付模式和管治與買方的具體業務現實和目標結合。區域差異進一步凸顯了採用混合方法的必要性，即在利用全球最佳實踐的同時，保持本地合規性和交付敏捷性。

最終，明智的領導力、嚴謹的採購慣例以及與實力雄厚的供應商的密切合作，將決定外包專案能否帶來持久的競爭優勢，還是代價高昂的轉型。因此，高階主管應將外包視為策略槓桿，並相應地投資於能夠帶來可衡量業務成果的能力和夥伴關係。

目錄

第1章：前言

第2章調查方法

第3章執行摘要

第4章 市場概況

第5章 市場洞察

  • 5G技術的出現將推動全球發生重大變化
  • 數位轉型推動新興市場通訊外包
  • 企業轉向端對端託管通訊外包解決方案
  • 5G技術的興起將改變全球通訊外包服務
  • 對雲端基礎的通訊外包平台和服務的需求不斷成長
  • 網路安全挑戰如何影響通訊外包策略
  • 物聯網整合在通訊外包市場發展動態中的作用
  • 數據分析在提高效率和決策方面的重要性
  • 通訊外包公司對永續和環保實踐的興趣日益濃厚
  • 在通訊外包工作流程中採用自動化和機器人流程自動化

第6章：2025年美國關稅的累積影響

第7章：人工智慧的累積影響，2025年

第8章通訊外包市場（依服務類型）

  • 應用程式管理
    • 軟體開發
    • 軟體維護
  • 業務流程外包
    • 計費和收益管理
    • 數據管理與分析
    • 監理合規與欺詐管理
  • 客戶支援外包
    • 客服中心支援
    • 遠距援助
  • IT外包
    • CRM和客戶分析
    • IT基礎設施管理
  • 網路服務
    • 網路設計與工程
    • 網路維護
    • 網路最佳化
    • 網路安全

第9章通訊外包市場（依收益模式）

  • 付費使用制
  • 基於訂閱
    • 年度訂閱
    • 每月訂閱

第 10 章通訊外包市場（依組織規模）

  • 主要企業
  • 小型企業

第11章通訊外包市場（依經營模式）

  • 企業對企業（B2B）
  • 企業對消費者（B2C）

第12章通訊外包市場（依最終用戶）

  • 銀行、金融服務和保險
  • 政府和公共部門
  • 衛生保健
  • 資訊科技/通訊
  • 媒體與娛樂

第13章通訊外包市場（按地區）

  • 美洲
    • 北美洲
    • 拉丁美洲
  • 歐洲、中東和非洲
    • 歐洲
    • 中東
    • 非洲
  • 亞太地區

第14章通訊外包市場：依類別

  • ASEAN
  • GCC
  • EU
  • BRICS
  • G7
  • NATO

第15章 各國通訊外包市場

  • 美國
  • 加拿大
  • 墨西哥
  • 巴西
  • 英國
  • 德國
  • 法國
  • 俄羅斯
  • 義大利
  • 西班牙
  • 中國
  • 印度
  • 日本
  • 澳洲
  • 韓國

第16章競爭格局

  • 2024年市佔率分析
  • 2024年FPNV定位矩陣
  • 競爭分析
    • Accenture PLC
    • AT&T Inc.
    • Capgemini Services SAS
    • CGI Inc.
    • Cognizant Technology Solutions Corporation
    • Concentrix Corporation
    • DXC Technology Company
    • Ericsson Group
    • Fujitsu Limited
    • Genpact
    • HCL Technologies Limited
    • Hewlett Packard Enterprise Development LP
    • Infosys Limited
    • International Business Machines Corporation
    • Lumen Technologies
    • NEC Corporation
    • NTT DATA, Inc.
    • Sutherland Global Services, Inc.
    • TATA Consultancy Services Limited
    • Tech Mahindra Limited
    • Teleperformance SE
    • Transworld Systems Inc.
    • Wipro Limited
    • ZTE Corporation
Product Code: MRR-437896AA34C0

The Telecom Outsourcing Market is projected to grow by USD 47.17 billion at a CAGR of 9.12% by 2032.

KEY MARKET STATISTICS
Base Year [2024] USD 23.45 billion
Estimated Year [2025] USD 25.46 billion
Forecast Year [2032] USD 47.17 billion
CAGR (%) 9.12%

A concise and strategic orientation outlining how technological, operational, and regulatory shifts are reshaping outsourcing decisions and vendor relationships

The telecom outsourcing landscape is undergoing a period of accelerated change driven by technological innovation, evolving customer expectations, and shifting regulatory priorities. This executive summary synthesizes key trends and strategic considerations that senior leaders should weigh when evaluating outsourcing models, vendor selection criteria, and operational transformation programs. It is intended to orient boards, C-suite leaders, procurement heads, and IT and network executives to the contemporary dynamics that will shape contract structuring, service delivery, and long-term value realization.

Across service providers and buyers, there is a stronger emphasis on outcome-based engagements, resilience, and seamless customer experience. As cloud-native architectures, edge computing, and automation reshape costs and capabilities, telecom operators and their partners must balance near-term operational efficiency with strategic investments in future-ready infrastructure. Throughout this document, we link macro drivers with practical implications, offering analytical context that supports robust decision-making and targeted interventions to improve performance and competitive positioning.

Importantly, the analysis focuses on actionable insights rather than raw projections, providing clear directions for leaders to refine sourcing strategies, optimize vendor ecosystems, and prioritize investments in capabilities that deliver measurable business outcomes.

How digital-native automation, outcome-based partnerships, and embedded security are redefining outsourcing models and supplier governance in telecom

The market shift currently underway is less incremental and more transformative, as digital-first architectures, AI-driven automation, and pervasive connectivity disrupt traditional operational models. Organizations are moving from transactional, task-oriented outsourcing toward integrated, value-focused partnerships that emphasize service-level outcomes, shared KPIs, and joint investment in capability upgrades. This evolution changes how contracts are written, how risks are shared, and how performance is measured, prompting new governance models and tighter alignment between business objectives and service delivery.

Concurrently, the rise of automation and orchestration across network and IT stacks reduces manual intervention and shortens incident resolution cycles. Providers that combine domain expertise with advanced automation toolchains can deliver higher SLA adherence and lower total cost of operations, enabling buyers to reallocate internal resources toward customer-facing innovation. Furthermore, the maturation of observability and analytics platforms enhances visibility across hybrid estates, supporting proactive maintenance and capacity planning.

Finally, cybersecurity and data privacy have moved from checkbox compliance to strategic imperatives. Vendors that integrate robust security-by-design practices into managed services and network operations create differentiated value. As a result, outsourcing strategies now require closer collaboration across legal, risk, and engineering teams to ensure contractual language, operational protocols, and technical controls align with evolving threat landscapes and regulatory expectations.

Implications of 2025 United States tariff measures on supply chain resilience, procurement flexibility, and contractual risk management for telecom outsourcing

Tariff policies and trade measures implemented by the United States in 2025 introduced new cost considerations and supply chain complexity for global telecom sourcing. These measures have increased scrutiny on equipment provenance, component-level supply chains, and vendor compliance programs, prompting many buyers to revisit supplier due diligence and contractual risk allocation clauses. As a result, sourcing teams now emphasize supply chain transparency, dual sourcing strategies, and contingency planning to preserve service continuity under shifting trade conditions.

In response, vendors and integrators have adjusted commercial models to mitigate tariff exposure, including localized assembly, alternative component sourcing, and revised warranty and indemnity structures. Buyers must therefore reassess total landed cost calculations to factor in potential tariff pass-through, logistics realignments, and inventory carrying strategies that reduce exposure to sudden policy changes. This has reinforced the importance of flexible procurement frameworks that accommodate rapid supplier reconfiguration without degrading service levels.

The broader impact extends to strategic partnerships and long-term network investments. Organizations increasingly favor suppliers with demonstrated supply chain resilience, diversified manufacturing footprints, and clear traceability mechanisms. Consequently, procurement and legal teams are collaborating more closely with technical architects to define modular procurement specifications that allow component substitution and faster qualification cycles while maintaining compliance and performance across deployed networks.

Detailed segmentation-driven insights to align service portfolios, pricing structures, organizational scale, business models, and vertical-specific requirements with outsourcing strategies

Segmentation analysis reveals distinct implications across service types, revenue models, organizational size, business models, and end-user verticals that inform tailored sourcing and delivery strategies. Within service type distinctions, application management engagements demand a clear delineation between software development and software maintenance outcomes to align delivery methodologies and governance cadence; business process outsourcing requires specialized capability in billing and revenue management, data management and analytics, and regulatory compliance and fraud management to meet sector-specific controls; customer support outsourcing calls for differentiated models for call center support versus remote assistance that reflect customer experience goals; IT outsourcing must balance CRM and customer analytics with IT infrastructure management to support omnichannel service delivery; and network services require integrated design, maintenance, optimization, and security offerings to ensure uptime and performance.

Revenue model choices shape buyer-supplier economics and operational expectations. Pay-per-use engagements are attractive where variability and scalability are priorities, while subscription-based models demand clear definitions of scope and service credits and often come in annual or monthly cadence that affect budgeting and change management. Organization size also materially affects outsourcing strategies: large enterprises frequently pursue strategic partnerships with deeper integration and co-investment, while small and medium-sized enterprises prioritize modular, cost-efficient offerings with rapid time-to-value.

Business model orientation influences service configuration and customer interaction patterns; B2B contracts often emphasize SLAs, integration, and custom workflows, while B2C arrangements prioritize scale, latency, and direct customer experience metrics. End-user vertical requirements further refine capability needs: banking, financial services, and insurance demand rigorous compliance and secure data handling; government and public sector engagements prioritize transparency and continuity; healthcare requires patient privacy and clinical data integrity; IT and telecommunications emphasize interoperability and low-latency operations; and media and entertainment focus on scalability and content delivery performance. Together, these segmentation layers guide sourcing strategy, vendor shortlisting, and service design to ensure fit-for-purpose outcomes.

How regional regulatory landscapes, delivery models, and operational priorities across the Americas, Europe Middle East & Africa, and Asia-Pacific shape outsourcing strategies and vendor selection

Regional dynamics produce differentiated strategic priorities that affect sourcing decisions, vendor selection, and operational models across the Americas, Europe Middle East & Africa, and Asia-Pacific. In the Americas, mature commercial markets emphasize contractual sophistication, strong regulatory oversight, and a preference for outcome-based models that embed performance incentives and penalties. Buyers here often seek deep vendor partnerships that offer robust analytics and customer experience optimization to retain competitive differentiation in saturated markets.

Across Europe, the Middle East & Africa, regulatory complexity and market heterogeneity shape diverse sourcing approaches. Buyers in these regions demand providers capable of navigating cross-border data transfer restrictions, varied compliance regimes, and multilingual support. Vendors that can offer localized delivery hubs alongside centralized orchestration win favor by combining regulatory alignment with economies of scale. In addition, renewable energy priorities and sustainability reporting are becoming increasingly relevant in contract negotiations.

The Asia-Pacific region continues to be defined by rapid capacity expansion, aggressive digital adoption, and a competitive vendor ecosystem that emphasizes cost-efficiency and speed of deployment. Organizations operating in Asia-Pacific frequently prioritize scalable network services, edge computing enablement, and flexible commercial terms to capture growth. Across all regions, successful outsourcing strategies blend global best practices with local operational agility, fostering resilient supply chains and adaptive service models that accommodate regional nuance.

Competitive provider landscape analysis emphasizing automation, vertical specialization, and proof-backed delivery capabilities that determine supplier suitability and risk profiles

Competitive dynamics among key companies in the telecom outsourcing ecosystem are being reshaped by capabilities in automation, analytics, and domain-specialized services. Leading providers are increasingly judged not only by scale but by the depth of their technical IP, integration frameworks, and proven outcomes in network optimization, service assurance, and customer experience transformation. Strategic investments in observability platforms, automation playbooks, and cybersecurity tools are differentiators that enable vendors to demonstrate predictable performance and quicker recovery from incidents.

Partners that combine vertical-specific knowledge with modular delivery models are better positioned to tailor solutions for complex end users such as financial services, healthcare, and government. At the same time, newer entrants and specialist boutiques carve out opportunities by focusing on niche capabilities like cloud-native application development, fraud management, or advanced network security. This competitive layering encourages incumbents to innovate through partnerships, OEM collaborations, and acquisitions to fill capability gaps and accelerate time-to-market.

From a procurement perspective, assessing provider maturity across delivery, security, compliance, and financial stability remains paramount. Contractual clarity around SLAs, data governance, change management, and intellectual property rights increasingly separates reliable partners from commoditized suppliers. Robust performance histories, transparent governance models, and demonstrated continuous improvement programs signal higher confidence and lower transition risk for buyers pursuing transformational outsourcing engagements.

Actionable strategic recommendations for executives to align contracts, technology investments, supply chain resilience, and governance for high-impact outsourcing outcomes

Industry leaders can adopt a set of pragmatic, high-impact actions to capture value from outsourcing while reducing risk and preserving strategic flexibility. First, reorient procurement toward outcome-based contracting that links compensation to measurable business KPIs and embeds governance mechanisms for continuous improvement. This shift reduces ambiguity and aligns incentives across buyer and supplier teams, enabling faster realization of intended benefits.

Second, prioritize investments in automation, observability, and analytics to drive predictability and resilience across managed operations. These capabilities lower operating costs, shorten incident resolution times, and generate continuous operational insights that inform capacity planning and customer experience enhancements. Third, strengthen supply chain resilience through diversified sourcing, component traceability, and contingency inventory strategies that mitigate exposure to tariff shifts and geopolitical disruptions.

Fourth, integrate security and compliance requirements into the earliest stages of service design and vendor evaluation to avoid costly retrofits and to ensure contractual alignment with regulatory obligations. Fifth, tailor outsourcing models according to organizational scale and vertical needs, leveraging subscription or pay-per-use models strategically to balance cost predictability with scalability. Finally, develop a transition playbook that covers governance, change management, and talent realignment to ensure smooth handovers and sustained capability transfer, thereby preserving institutional knowledge and enabling progressive insourcing where strategically appropriate.

Transparent mixed-methods research design combining primary executive interviews, supplier capability assessments, and policy analysis to ensure robust and actionable insights

This research draws on a mixed-methods approach that combines qualitative expert interviews, supplier capability assessments, contract analysis, and systematic review of public policy developments to produce actionable conclusions. Primary research included structured interviews with senior procurement leaders, network architects, and vendor delivery leads to triangulate perspectives on service performance, governance practices, and technology adoption. These conversations informed deep dives into capability stacks, service delivery playbooks, and contractual frameworks used by leading buyers and providers.

Secondary research encompassed authoritative regulatory publications, corporate disclosures, and public policy releases to map the implications of tariff measures, data protection laws, and sector-specific compliance obligations. The methodology also incorporated comparative analysis of procurement models and case study synthesis to identify repeatable success factors and common failure modes. Data quality controls included cross-validation across independent sources, consistency checks, and the use of standardized evaluation criteria to assess vendor maturity and preparedness.

The research process prioritized transparency and reproducibility. Assumptions and definitions were documented to provide clarity on scope and to support readers in adapting insights to their own contexts. Where relevant, methodological limitations are acknowledged and mitigation strategies are provided to ensure that recommendations remain practical and grounded in observable market behaviors.

Concluding synthesis stressing the need for outcome alignment, tailored sourcing strategies, and strategic collaboration to convert outsourcing into a durable competitive advantage

In conclusion, the telecom outsourcing environment demands a strategic and adaptive approach that balances immediate operational improvements with investments in future-facing capabilities. Leaders seeking to extract sustained value should prioritize outcome-driven contracts, invest in automation and observability, and build supply chain resilience that accounts for geopolitical and policy shocks. Equally important is the alignment of security and compliance into service design to prevent costly rework and to maintain customer trust.

The segmentation of services, revenue models, organization size, business model, and end-user vertical demonstrates that no single sourcing strategy fits all contexts. Successful programs are those that tailor contractual terms, delivery models, and governance to the specific operational realities and objectives of the buyer. Regional nuances further emphasize the need for a blended approach that leverages global best practices while maintaining local compliance and delivery agility.

Ultimately, informed leadership, disciplined procurement practices, and close collaboration with capable providers will determine whether outsourcing programs become enduring competitive advantages or costly transitions. Executives should therefore treat outsourcing as a strategic lever and invest accordingly in capabilities and partnerships that deliver measurable business outcomes.

Table of Contents

1. Preface

  • 1.1. Objectives of the Study
  • 1.2. Market Segmentation & Coverage
  • 1.3. Years Considered for the Study
  • 1.4. Currency & Pricing
  • 1.5. Language
  • 1.6. Stakeholders

2. Research Methodology

3. Executive Summary

4. Market Overview

5. Market Insights

  • 5.1. Emergence of 5G technology driving major telecom outsourcing transformations globally
  • 5.2. Expansion of telecom outsourcing in emerging markets fueled by digital transformation
  • 5.3. Shift towards end-to-end managed telecom outsourcing solutions by enterprises
  • 5.4. The rise of 5G technology transforming telecom outsourcing services globally
  • 5.5. Growing demand for cloud-based telecom outsourcing platforms and services
  • 5.6. Impact of cybersecurity challenges on telecom outsourcing strategies
  • 5.7. The role of IoT integration in evolving telecom outsourcing market dynamics
  • 5.8. Importance of data analytics in enhancing telecom outsourcing efficiency and decision-making
  • 5.9. Rising focus on sustainable and green practices within telecom outsourcing firms
  • 5.10. Adoption of automation and robotic process automation in telecom outsourcing workflows

6. Cumulative Impact of United States Tariffs 2025

7. Cumulative Impact of Artificial Intelligence 2025

8. Telecom Outsourcing Market, by Service Type

  • 8.1. Application Management
    • 8.1.1. Software Development
    • 8.1.2. Software Maintenance
  • 8.2. Business Process Outsourcing
    • 8.2.1. Billing & Revenue Management
    • 8.2.2. Data Management & Analytics
    • 8.2.3. Regulatory Compliance & Fraud Management
  • 8.3. Customer Support Outsourcing
    • 8.3.1. Call Center Support
    • 8.3.2. Remote Assistance
  • 8.4. IT Outsourcing
    • 8.4.1. CRM & Customer Analytics
    • 8.4.2. IT Infrastructure Management
  • 8.5. Network Services
    • 8.5.1. Network Design & Engineering
    • 8.5.2. Network Maintenance
    • 8.5.3. Network Optimization
    • 8.5.4. Network Security

9. Telecom Outsourcing Market, by Revenue Model

  • 9.1. Pay-Per-Use
  • 9.2. Subscription-Based
    • 9.2.1. Annual Subscriptions
    • 9.2.2. Monthly Subscriptions

10. Telecom Outsourcing Market, by Organization Size

  • 10.1. Large Enterprises
  • 10.2. Small & Medium-sized Enterprises (SMEs)

11. Telecom Outsourcing Market, by Business Model

  • 11.1. Business-to-Business (B2B)
  • 11.2. Business-to-Consumer (B2C)

12. Telecom Outsourcing Market, by End User

  • 12.1. Banking, Financial Services, & Insurance
  • 12.2. Government & Public Sector
  • 12.3. Healthcare
  • 12.4. IT & Telecommunications
  • 12.5. Media & Entertainment

13. Telecom Outsourcing Market, by Region

  • 13.1. Americas
    • 13.1.1. North America
    • 13.1.2. Latin America
  • 13.2. Europe, Middle East & Africa
    • 13.2.1. Europe
    • 13.2.2. Middle East
    • 13.2.3. Africa
  • 13.3. Asia-Pacific

14. Telecom Outsourcing Market, by Group

  • 14.1. ASEAN
  • 14.2. GCC
  • 14.3. European Union
  • 14.4. BRICS
  • 14.5. G7
  • 14.6. NATO

15. Telecom Outsourcing Market, by Country

  • 15.1. United States
  • 15.2. Canada
  • 15.3. Mexico
  • 15.4. Brazil
  • 15.5. United Kingdom
  • 15.6. Germany
  • 15.7. France
  • 15.8. Russia
  • 15.9. Italy
  • 15.10. Spain
  • 15.11. China
  • 15.12. India
  • 15.13. Japan
  • 15.14. Australia
  • 15.15. South Korea

16. Competitive Landscape

  • 16.1. Market Share Analysis, 2024
  • 16.2. FPNV Positioning Matrix, 2024
  • 16.3. Competitive Analysis
    • 16.3.1. Accenture PLC
    • 16.3.2. AT&T Inc.
    • 16.3.3. Capgemini Services SAS
    • 16.3.4. CGI Inc.
    • 16.3.5. Cognizant Technology Solutions Corporation
    • 16.3.6. Concentrix Corporation
    • 16.3.7. DXC Technology Company
    • 16.3.8. Ericsson Group
    • 16.3.9. Fujitsu Limited
    • 16.3.10. Genpact
    • 16.3.11. HCL Technologies Limited
    • 16.3.12. Hewlett Packard Enterprise Development LP
    • 16.3.13. Infosys Limited
    • 16.3.14. International Business Machines Corporation
    • 16.3.15. Lumen Technologies
    • 16.3.16. NEC Corporation
    • 16.3.17. NTT DATA, Inc.
    • 16.3.18. Sutherland Global Services, Inc.
    • 16.3.19. TATA Consultancy Services Limited
    • 16.3.20. Tech Mahindra Limited
    • 16.3.21. Teleperformance SE
    • 16.3.22. Transworld Systems Inc.
    • 16.3.23. Wipro Limited
    • 16.3.24. ZTE Corporation

LIST OF FIGURES

  • FIGURE 1. GLOBAL TELECOM OUTSOURCING MARKET SIZE, 2018-2032 (USD MILLION)
  • FIGURE 2. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2024 VS 2032 (%)
  • FIGURE 3. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 4. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY REVENUE MODEL, 2024 VS 2032 (%)
  • FIGURE 5. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY REVENUE MODEL, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 6. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2024 VS 2032 (%)
  • FIGURE 7. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 8. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS MODEL, 2024 VS 2032 (%)
  • FIGURE 9. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS MODEL, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 10. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY END USER, 2024 VS 2032 (%)
  • FIGURE 11. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY END USER, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 12. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY REGION, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 13. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY SUBREGION, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 14. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY COUNTRY, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 15. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY COUNTRY, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 16. EUROPE, MIDDLE EAST & AFRICA TELECOM OUTSOURCING MARKET SIZE, BY SUBREGION, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 17. EUROPE TELECOM OUTSOURCING MARKET SIZE, BY COUNTRY, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 18. MIDDLE EAST TELECOM OUTSOURCING MARKET SIZE, BY COUNTRY, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 19. AFRICA TELECOM OUTSOURCING MARKET SIZE, BY COUNTRY, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 20. ASIA-PACIFIC TELECOM OUTSOURCING MARKET SIZE, BY COUNTRY, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 21. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY GROUP, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 22. ASEAN TELECOM OUTSOURCING MARKET SIZE, BY COUNTRY, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 23. GCC TELECOM OUTSOURCING MARKET SIZE, BY COUNTRY, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 24. EUROPEAN UNION TELECOM OUTSOURCING MARKET SIZE, BY COUNTRY, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 25. BRICS TELECOM OUTSOURCING MARKET SIZE, BY COUNTRY, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 26. G7 TELECOM OUTSOURCING MARKET SIZE, BY COUNTRY, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 27. NATO TELECOM OUTSOURCING MARKET SIZE, BY COUNTRY, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 28. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY COUNTRY, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 29. TELECOM OUTSOURCING MARKET SHARE, BY KEY PLAYER, 2024
  • FIGURE 30. TELECOM OUTSOURCING MARKET, FPNV POSITIONING MATRIX, 2024

LIST OF TABLES

  • TABLE 1. TELECOM OUTSOURCING MARKET SEGMENTATION & COVERAGE
  • TABLE 2. UNITED STATES DOLLAR EXCHANGE RATE, 2018-2024
  • TABLE 3. GLOBAL TELECOM OUTSOURCING MARKET SIZE, 2018-2024 (USD MILLION)
  • TABLE 4. GLOBAL TELECOM OUTSOURCING MARKET SIZE, 2025-2032 (USD MILLION)
  • TABLE 5. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2024 (USD MILLION)
  • TABLE 6. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2025-2032 (USD MILLION)
  • TABLE 7. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY APPLICATION MANAGEMENT, 2018-2024 (USD MILLION)
  • TABLE 8. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY APPLICATION MANAGEMENT, 2025-2032 (USD MILLION)
  • TABLE 9. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY APPLICATION MANAGEMENT, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 10. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY APPLICATION MANAGEMENT, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 11. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY APPLICATION MANAGEMENT, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 12. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY APPLICATION MANAGEMENT, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 13. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY APPLICATION MANAGEMENT, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 14. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY APPLICATION MANAGEMENT, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 15. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SOFTWARE DEVELOPMENT, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 16. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SOFTWARE DEVELOPMENT, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 17. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SOFTWARE DEVELOPMENT, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 18. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SOFTWARE DEVELOPMENT, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 19. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SOFTWARE DEVELOPMENT, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 20. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SOFTWARE DEVELOPMENT, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 21. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SOFTWARE MAINTENANCE, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 22. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SOFTWARE MAINTENANCE, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 23. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SOFTWARE MAINTENANCE, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 24. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SOFTWARE MAINTENANCE, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 25. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SOFTWARE MAINTENANCE, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 26. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SOFTWARE MAINTENANCE, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 27. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS PROCESS OUTSOURCING, 2018-2024 (USD MILLION)
  • TABLE 28. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS PROCESS OUTSOURCING, 2025-2032 (USD MILLION)
  • TABLE 29. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS PROCESS OUTSOURCING, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 30. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS PROCESS OUTSOURCING, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 31. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS PROCESS OUTSOURCING, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 32. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS PROCESS OUTSOURCING, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 33. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS PROCESS OUTSOURCING, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 34. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS PROCESS OUTSOURCING, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 35. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BILLING & REVENUE MANAGEMENT, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 36. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BILLING & REVENUE MANAGEMENT, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 37. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BILLING & REVENUE MANAGEMENT, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 38. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BILLING & REVENUE MANAGEMENT, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 39. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BILLING & REVENUE MANAGEMENT, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 40. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BILLING & REVENUE MANAGEMENT, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 41. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY DATA MANAGEMENT & ANALYTICS, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 42. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY DATA MANAGEMENT & ANALYTICS, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 43. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY DATA MANAGEMENT & ANALYTICS, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 44. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY DATA MANAGEMENT & ANALYTICS, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 45. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY DATA MANAGEMENT & ANALYTICS, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 46. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY DATA MANAGEMENT & ANALYTICS, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 47. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY REGULATORY COMPLIANCE & FRAUD MANAGEMENT, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 48. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY REGULATORY COMPLIANCE & FRAUD MANAGEMENT, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 49. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY REGULATORY COMPLIANCE & FRAUD MANAGEMENT, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 50. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY REGULATORY COMPLIANCE & FRAUD MANAGEMENT, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 51. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY REGULATORY COMPLIANCE & FRAUD MANAGEMENT, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 52. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY REGULATORY COMPLIANCE & FRAUD MANAGEMENT, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 53. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CUSTOMER SUPPORT OUTSOURCING, 2018-2024 (USD MILLION)
  • TABLE 54. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CUSTOMER SUPPORT OUTSOURCING, 2025-2032 (USD MILLION)
  • TABLE 55. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CUSTOMER SUPPORT OUTSOURCING, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 56. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CUSTOMER SUPPORT OUTSOURCING, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 57. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CUSTOMER SUPPORT OUTSOURCING, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 58. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CUSTOMER SUPPORT OUTSOURCING, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 59. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CUSTOMER SUPPORT OUTSOURCING, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 60. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CUSTOMER SUPPORT OUTSOURCING, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 61. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CALL CENTER SUPPORT, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 62. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CALL CENTER SUPPORT, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 63. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CALL CENTER SUPPORT, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 64. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CALL CENTER SUPPORT, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 65. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CALL CENTER SUPPORT, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 66. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CALL CENTER SUPPORT, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 67. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY REMOTE ASSISTANCE, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 68. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY REMOTE ASSISTANCE, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 69. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY REMOTE ASSISTANCE, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 70. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY REMOTE ASSISTANCE, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 71. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY REMOTE ASSISTANCE, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 72. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY REMOTE ASSISTANCE, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 73. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT OUTSOURCING, 2018-2024 (USD MILLION)
  • TABLE 74. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT OUTSOURCING, 2025-2032 (USD MILLION)
  • TABLE 75. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT OUTSOURCING, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 76. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT OUTSOURCING, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 77. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT OUTSOURCING, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 78. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT OUTSOURCING, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 79. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT OUTSOURCING, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 80. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT OUTSOURCING, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 81. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CRM & CUSTOMER ANALYTICS, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 82. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CRM & CUSTOMER ANALYTICS, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 83. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CRM & CUSTOMER ANALYTICS, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 84. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CRM & CUSTOMER ANALYTICS, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 85. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CRM & CUSTOMER ANALYTICS, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 86. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CRM & CUSTOMER ANALYTICS, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 87. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT INFRASTRUCTURE MANAGEMENT, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 88. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT INFRASTRUCTURE MANAGEMENT, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 89. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT INFRASTRUCTURE MANAGEMENT, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 90. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT INFRASTRUCTURE MANAGEMENT, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 91. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT INFRASTRUCTURE MANAGEMENT, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 92. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT INFRASTRUCTURE MANAGEMENT, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 93. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SERVICES, 2018-2024 (USD MILLION)
  • TABLE 94. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SERVICES, 2025-2032 (USD MILLION)
  • TABLE 95. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SERVICES, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 96. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SERVICES, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 97. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SERVICES, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 98. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SERVICES, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 99. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SERVICES, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 100. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SERVICES, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 101. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK DESIGN & ENGINEERING, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 102. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK DESIGN & ENGINEERING, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 103. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK DESIGN & ENGINEERING, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 104. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK DESIGN & ENGINEERING, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 105. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK DESIGN & ENGINEERING, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 106. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK DESIGN & ENGINEERING, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 107. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK MAINTENANCE, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 108. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK MAINTENANCE, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 109. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK MAINTENANCE, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 110. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK MAINTENANCE, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 111. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK MAINTENANCE, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 112. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK MAINTENANCE, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 113. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK OPTIMIZATION, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 114. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK OPTIMIZATION, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 115. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK OPTIMIZATION, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 116. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK OPTIMIZATION, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 117. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK OPTIMIZATION, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 118. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK OPTIMIZATION, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 119. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SECURITY, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 120. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SECURITY, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 121. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SECURITY, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 122. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SECURITY, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 123. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SECURITY, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 124. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SECURITY, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 125. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY REVENUE MODEL, 2018-2024 (USD MILLION)
  • TABLE 126. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY REVENUE MODEL, 2025-2032 (USD MILLION)
  • TABLE 127. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY PAY-PER-USE, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 128. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY PAY-PER-USE, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 129. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY PAY-PER-USE, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 130. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY PAY-PER-USE, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 131. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY PAY-PER-USE, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 132. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY PAY-PER-USE, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 133. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SUBSCRIPTION-BASED, 2018-2024 (USD MILLION)
  • TABLE 134. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SUBSCRIPTION-BASED, 2025-2032 (USD MILLION)
  • TABLE 135. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SUBSCRIPTION-BASED, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 136. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SUBSCRIPTION-BASED, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 137. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SUBSCRIPTION-BASED, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 138. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SUBSCRIPTION-BASED, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 139. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SUBSCRIPTION-BASED, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 140. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SUBSCRIPTION-BASED, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 141. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY ANNUAL SUBSCRIPTIONS, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 142. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY ANNUAL SUBSCRIPTIONS, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 143. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY ANNUAL SUBSCRIPTIONS, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 144. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY ANNUAL SUBSCRIPTIONS, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 145. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY ANNUAL SUBSCRIPTIONS, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 146. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY ANNUAL SUBSCRIPTIONS, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 147. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY MONTHLY SUBSCRIPTIONS, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 148. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY MONTHLY SUBSCRIPTIONS, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 149. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY MONTHLY SUBSCRIPTIONS, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 150. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY MONTHLY SUBSCRIPTIONS, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 151. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY MONTHLY SUBSCRIPTIONS, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 152. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY MONTHLY SUBSCRIPTIONS, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 153. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2024 (USD MILLION)
  • TABLE 154. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2025-2032 (USD MILLION)
  • TABLE 155. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY LARGE ENTERPRISES, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 156. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY LARGE ENTERPRISES, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 157. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY LARGE ENTERPRISES, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 158. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY LARGE ENTERPRISES, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 159. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY LARGE ENTERPRISES, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 160. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY LARGE ENTERPRISES, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 161. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SMALL & MEDIUM-SIZED ENTERPRISES (SMES), BY REGION, 2018-2024 (USD MILLION)
  • TABLE 162. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SMALL & MEDIUM-SIZED ENTERPRISES (SMES), BY REGION, 2025-2032 (USD MILLION)
  • TABLE 163. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SMALL & MEDIUM-SIZED ENTERPRISES (SMES), BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 164. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SMALL & MEDIUM-SIZED ENTERPRISES (SMES), BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 165. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SMALL & MEDIUM-SIZED ENTERPRISES (SMES), BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 166. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SMALL & MEDIUM-SIZED ENTERPRISES (SMES), BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 167. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS MODEL, 2018-2024 (USD MILLION)
  • TABLE 168. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS MODEL, 2025-2032 (USD MILLION)
  • TABLE 169. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS-TO-BUSINESS (B2B), BY REGION, 2018-2024 (USD MILLION)
  • TABLE 170. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS-TO-BUSINESS (B2B), BY REGION, 2025-2032 (USD MILLION)
  • TABLE 171. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS-TO-BUSINESS (B2B), BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 172. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS-TO-BUSINESS (B2B), BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 173. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS-TO-BUSINESS (B2B), BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 174. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS-TO-BUSINESS (B2B), BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 175. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS-TO-CONSUMER (B2C), BY REGION, 2018-2024 (USD MILLION)
  • TABLE 176. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS-TO-CONSUMER (B2C), BY REGION, 2025-2032 (USD MILLION)
  • TABLE 177. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS-TO-CONSUMER (B2C), BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 178. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS-TO-CONSUMER (B2C), BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 179. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS-TO-CONSUMER (B2C), BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 180. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS-TO-CONSUMER (B2C), BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 181. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY END USER, 2018-2024 (USD MILLION)
  • TABLE 182. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY END USER, 2025-2032 (USD MILLION)
  • TABLE 183. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BANKING, FINANCIAL SERVICES, & INSURANCE, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 184. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BANKING, FINANCIAL SERVICES, & INSURANCE, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 185. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BANKING, FINANCIAL SERVICES, & INSURANCE, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 186. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BANKING, FINANCIAL SERVICES, & INSURANCE, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 187. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BANKING, FINANCIAL SERVICES, & INSURANCE, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 188. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BANKING, FINANCIAL SERVICES, & INSURANCE, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 189. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY GOVERNMENT & PUBLIC SECTOR, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 190. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY GOVERNMENT & PUBLIC SECTOR, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 191. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY GOVERNMENT & PUBLIC SECTOR, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 192. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY GOVERNMENT & PUBLIC SECTOR, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 193. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY GOVERNMENT & PUBLIC SECTOR, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 194. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY GOVERNMENT & PUBLIC SECTOR, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 195. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY HEALTHCARE, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 196. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY HEALTHCARE, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 197. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY HEALTHCARE, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 198. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY HEALTHCARE, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 199. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY HEALTHCARE, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 200. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY HEALTHCARE, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 201. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT & TELECOMMUNICATIONS, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 202. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT & TELECOMMUNICATIONS, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 203. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT & TELECOMMUNICATIONS, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 204. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT & TELECOMMUNICATIONS, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 205. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT & TELECOMMUNICATIONS, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 206. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT & TELECOMMUNICATIONS, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 207. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY MEDIA & ENTERTAINMENT, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 208. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY MEDIA & ENTERTAINMENT, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 209. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY MEDIA & ENTERTAINMENT, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 210. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY MEDIA & ENTERTAINMENT, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 211. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY MEDIA & ENTERTAINMENT, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 212. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY MEDIA & ENTERTAINMENT, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 213. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 214. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 215. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY SUBREGION, 2018-2024 (USD MILLION)
  • TABLE 216. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY SUBREGION, 2025-2032 (USD MILLION)
  • TABLE 217. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2024 (USD MILLION)
  • TABLE 218. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2025-2032 (USD MILLION)
  • TABLE 219. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY APPLICATION MANAGEMENT, 2018-2024 (USD MILLION)
  • TABLE 220. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY APPLICATION MANAGEMENT, 2025-2032 (USD MILLION)
  • TABLE 221. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS PROCESS OUTSOURCING, 2018-2024 (USD MILLION)
  • TABLE 222. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS PROCESS OUTSOURCING, 2025-2032 (USD MILLION)
  • TABLE 223. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY CUSTOMER SUPPORT OUTSOURCING, 2018-2024 (USD MILLION)
  • TABLE 224. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY CUSTOMER SUPPORT OUTSOURCING, 2025-2032 (USD MILLION)
  • TABLE 225. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY IT OUTSOURCING, 2018-2024 (USD MILLION)
  • TABLE 226. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY IT OUTSOURCING, 2025-2032 (USD MILLION)
  • TABLE 227. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SERVICES, 2018-2024 (USD MILLION)
  • TABLE 228. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SERVICES, 2025-2032 (USD MILLION)
  • TABLE 229. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY REVENUE MODEL, 2018-2024 (USD MILLION)
  • TABLE 230. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY REVENUE MODEL, 2025-2032 (USD MILLION)
  • TABLE 231. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY SUBSCRIPTION-BASED, 2018-2024 (USD MILLION)
  • TABLE 232. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY SUBSCRIPTION-BASED, 2025-2032 (USD MILLION)
  • TABLE 233. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2024 (USD MILLION)
  • TABLE 234. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2025-2032 (USD MILLION)
  • TABLE 235. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS MODEL, 2018-2024 (USD MILLION)
  • TABLE 236. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS MODEL, 2025-2032 (USD MILLION)
  • TABLE 237. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY END USER, 2018-2024 (USD MILLION)
  • TABLE 238. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY END USER, 2025-2032 (USD MILLION)
  • TABLE 239. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 240. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 241. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2024 (USD MILLION)
  • TABLE 242. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2025-2032 (USD MILLION)
  • TABLE 243. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY APPLICATION MANAGEMENT, 2018-2024 (USD MILLION)
  • TABLE 244. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY APPLICATION MANAGEMENT, 2025-2032 (USD MILLION)
  • TABLE 245. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS PROCESS OUTSOURCING, 2018-2024 (USD MILLION)
  • TABLE 246. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS PROCESS OUTSOURCING, 2025-2032 (USD MILLION)
  • TABLE 247. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY CUSTOMER SUPPORT OUTSOURCING, 2018-2024 (USD MILLION)
  • TABLE 248. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY CUSTOMER SUPPORT OUTSOURCING, 2025-2032 (USD MILLION)
  • TABLE 249. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY IT OUTSOURCING, 2018-2024 (USD MILLION)
  • TABLE 250. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY IT OUTSOURCING, 2025-2032 (USD MILLION)
  • TABLE 251. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SERVICES, 2018-2024 (USD MILLION)
  • TABLE 252. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SERVICES, 2025-2032 (USD MILLION)
  • TABLE 253. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY REVENUE MODEL, 2018-2024 (USD MILLION)
  • TABLE 254. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY REVENUE MODEL, 2025-2032 (USD MILLION)
  • TABLE 255. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY SUBSCRIPTION-BASED, 2018-2024 (USD MILLION)
  • TABLE 256. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY SUBSCRIPTION-BASED, 2025-2032 (USD MILLION)
  • TABLE 257. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2024 (USD MILLION)
  • TABLE 258. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2025-2032 (USD MILLION)
  • TABLE 259. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS MODEL, 2018-2024 (USD MILLION)
  • TABLE 260. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS MODEL, 2025-2032 (USD MILLION)
  • TABLE 261. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY END USER, 2018-2024 (USD MILLION)
  • TABLE 262. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY END USER, 2025-2032 (USD MILLION)
  • TABLE 263. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 264. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 265. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2024 (USD MILLION)
  • TABLE 266. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2025-2032 (USD MILLION)
  • TABLE 267. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY APPLICATION MANAGEMENT, 2018-2024 (USD MILLION)
  • TABLE 268. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY APPLICATION MANAGEMENT, 2025-2032 (USD MILLION)
  • TABLE 269. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS PROCESS OUTSOURCING, 2018-2024 (USD MILLION)
  • TABLE 270. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS PROCESS OUTSOURCING, 2025-2032 (USD MILLION)
  • TABLE 271. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY CUSTOMER SUPPORT OUTSOURCING, 2018-2024 (USD MILLION)
  • TABLE 272. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY CUSTOMER SUPPORT OUTSOURCING, 2025-2032 (USD MILLION)
  • TABLE 273. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY IT OUTSOURCING, 2018-2024 (USD MILLION)
  • TABLE 274. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY IT OUTSOURCING, 2025-2032 (USD MILLION)
  • TABLE 275. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SERVICES, 2018-2024 (USD MILLION)
  • TABLE 276. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SERVICES, 2025-2032 (USD MILLION)
  • TABLE 277. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY REVENUE MODEL, 2018-2024 (USD MILLION)
  • TABLE 278. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY REVENUE MODEL, 2025-2032 (USD MILLION)
  • TABLE 279. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY SUBSCRIPTION-BASED, 2018-2024 (USD MILLION)
  • TABLE 280. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY SUBSCRIPTION-BASED, 2025-2032 (USD MILLION)
  • TABLE 281. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2024 (USD MILLION)
  • TABLE 282. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2025-2032 (USD MILLION)
  • TABLE 283. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS MODEL, 2018-2024 (USD MILLION)
  • TABLE 284. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS MODEL, 2025-2032 (USD MILLION)
  • TABLE 285. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY END USER, 2018-2024 (USD MILLION)
  • TABLE 286. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY END USER, 2025-2032 (USD MILLION)
  • TABLE 287. EUROPE, MIDDLE EAST & AFRICA TELECOM OUTSOURCING MARKET SIZE, BY SUBREGION, 2018-2024 (USD MILLION)
  • TABLE 288. EUROPE, MIDDLE EAST & AFRICA TELECOM OUTSOURCING MARKET SIZE, BY SUBREGION, 2025-2032 (USD MILLION)
  • TABLE 289. EUROPE, MIDDLE EAST & AFRICA TELECOM OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2024 (USD MILLION)
  • TABLE 290. EUROPE, MIDDLE EAST & AFRICA TELECOM OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2025-2032 (USD MILLION)
  • TABLE 291. EUROPE, MIDDLE EAST & AFRICA TELECOM OUTSOURCING MARKET SIZE, BY APPLICATION MANAGEMENT, 2018-2024 (USD MILLION)
  • TABLE 292. EUROPE, MIDDLE EAST & AFRICA TELECOM OUTSOURCING MARKET SIZE, BY APPLICATION MANAGEMENT, 2025-2032 (USD MILLION)
  • TABLE 293. EUROPE, MIDDLE EAST & AFRICA TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS PROCESS OUTSOURCING, 2018-2024 (USD MILLION)
  • TABLE 294. EUROPE, MIDDLE EAST & AFRICA TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS PROCESS OUTSOURCING, 2025-2032 (USD MILLION)
  • TABLE 295. EUROPE, MIDDLE EAST & AFRICA TELECOM OUTSOURCING MARKET SIZE, BY CUSTOMER SUPPORT OUTSOURCING, 2018-2024 (USD MILLION)
  • TABLE 296. EUROPE, MIDDLE EAST & AFRICA TELECOM OUTSOURCING MARKET SIZE, BY CUSTOMER SUPPORT OUTSOURCING, 2025-2032 (USD MILLION)
  • TABLE 297. EUROPE, MIDDLE EAST & AFRICA TELECOM OUTSOURCING MARKET SIZE, BY IT OUTSOURCING, 2018-2024 (USD MILLION)
  • TABLE 298. EUROPE, MIDDLE EAST & AFRICA TELECOM OUTSOURCING MARKET SIZE, BY IT OUTSOURCING, 2025-2032 (USD MILLION)
  • TABLE 299. EUROPE, MIDDLE EAST & AFRICA TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SERVICES, 2018-2024 (USD MILLION)
  • TABLE 300. EUROPE, MIDDLE EAST & AFRICA TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SERVICES, 2025-2032 (USD MILLION)
  • TABLE 301. EUROPE, MIDDLE EAST & AFRICA TELECOM OUTSOURCING MARKET SIZE, BY RE