2025-2029年全球支援服務市場

預計 2024 年至 2029 年期間支援服務市場將成長 5,096 億美元，預測期內複合年成長率為 11%。

本報告對支援服務市場、市場規模和預測、趨勢、成長動力、挑戰以及涵蓋約 25 家供應商的供應商分析進行了全面分析。

該報告對當前市場狀況、最新趨勢和促進因素以及整體市場環境進行了最新的分析。市場受到多種因素的推動，例如航空業對支援服務的需求不斷增加、對網路攻擊預防措施的需求不斷增加以及金融和業務對支援服務的採用不斷增加。

這項研究客觀地結合了一手和二手訊息，並參考了行業主要參與者的意見。報告包含全面的市場規模數據、區域細分分析、供應商格局以及對主要企業的分析。報告同時包含歷史數據和預測數據。

研究指出，人工智慧模型在支援服務領域的應用日益廣泛，是未來幾年推動支援服務市場成長的關鍵因素之一。此外，為擴大支援服務組合而建立的策略夥伴關係，以及支援服務供應商與買家之間的差距，都將帶來巨大的市場需求。

目錄

第1章執行摘要

• 市場概覽

第2章 Technavio 分析

• 價格、生命週期、顧客購買籃、採用率和購買標準的分析
• 投入與差異化因素的重要性
• 混亂的根源
• 促進因素和挑戰的影響

第3章 市場狀況

• 市場生態系統
• 市場特徵
• 價值鏈分析

第4章 市場規模

• 市場定義
• 市場區隔分析
• 2024年市場規模
• 2024-2029年市場展望

第5章 市場規模表現

• 2019-2023年全球支援服務市場
• 2019-2023年服務類型細分分析
• 2019-2023年最終用戶細分分析
• 2019-2023年交付模式細分分析
• 2019-2023年地理細分分析
• 2019-2023年國家細分分析

第6章定性分析

• 人工智慧對全球支援服務市場的影響

第7章五力分析

• 五力模型摘要
• 買家的議價能力
• 供應商的議價能力
• 新進入者的威脅
• 替代品的威脅
• 競爭威脅
• 市場狀況

8. 按服務類型細分市場

• 市場區隔
• 比較：依服務類型
• 硬體：2024-2029 年市場規模及預測
• 軟體：市場規模與預測 2024-2029
• 按服務類型分類的市場機會

第9章依最終用戶細分市場

• 市場區隔
• 比較：按最終用戶
• 中小企業：市場規模及預測 2024-2029
• 大型企業：2024 年至 2029 年市場規模及預測
• 最終用戶的市場機會

第10章以交付方式細分市場

• 市場區隔
• 比較：按交付方式
• 線下：市場規模及預測（2024-2029）
• 線上：2024-2029 年市場規模及預測
• 按交付方式分類的市場機會

第11章 客戶情況

• 客戶概覽

第12章 地區情勢

• 地理細分
• 區域比較
• 北美：2024-2029 年市場規模及預測
• 歐洲：2024-2029 年市場規模及預測
• 亞太地區：2024-2029 年市場規模及預測
• 南美洲：2024-2029 年市場規模及預測
• 中東和非洲：2024-2029 年市場規模及預測
• 美國：市場規模及預測（2024-2029）
• 中國：2024-2029年市場規模及預測
• 德國：2024-2029年市場規模及預測
• 加拿大：2024-2029 年市場規模及預測
• 英國：2024-2029 年市場規模及預測
• 日本：2024-2029 年市場規模及預測
• 印度：2024-2029 年市場規模及預測
• 韓國：2024-2029 年市場規模及預測
• 法國：2024-2029年市場規模及預測
• 義大利：2024-2029 年市場規模及預測
• 按地區分類的市場機會

第13章 促進因素、挑戰、機會與限制因素

• 市場促進因素
• 市場挑戰
• 促進因素和挑戰的影響
• 市場機會與限制

第14章競爭格局

• 概述
• 競爭格局
• 令人困惑的情況
• 產業風險

第15章 競爭分析

• 公司簡介
• 企業排名指數
• 公司市場定位
• Apple Inc.
• Broadcom Inc.
• Cisco Systems Inc.
• Dell Technologies Inc.
• FUJIFILM Holdings Corp.
• HCL Technologies Ltd.
• Infosys Ltd.
• International Business Machines Corp.
• Lenovo Group Ltd.
• Microsoft Corp.
• S and P Global Inc.
• Samsung Electronics Co. Ltd.
• SAP SE
• Toshiba Corp.
• Wipro Ltd.

第16章 附錄

The support services market is forecasted to grow by USD 509.6 bn during 2024-2029, accelerating at a CAGR of 11% during the forecast period. The report on the support services market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by increasing demand for support services from aviation industry, rise in demand for cyber attack preventive measures, and rising adoption of support services in financial and banking operations.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market size data, segment with regional analysis and vendor landscape in addition to an analysis of the key companies. Reports have historic and forecast data.

Technavio's support services market is segmented as below:

By Service Type

• Hardware
• Software

By End-user

• Small and medium enterprises
• Large enterprises

By Delivery Mode

• Online
• Offline

By Geographical Landscape

• North America
• Europe
• APAC
• South America
• Middle East and Africa

This study identifies the rising adoption of ai models in support services as one of the prime reasons driving the support services market growth during the next few years. Also, strategic partnerships to expand portfolio of support services and disparity between support service providers and buyers will lead to sizable demand in the market.

The report on the support services market covers the following areas:

• Support Services Market sizing
• Support Services Market forecast
• Support Services Market industry analysis

The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading support services market vendors that include ABB Ltd., Apple Inc., Broadcom Inc., Cisco Systems Inc., Dell Technologies Inc., FUJIFILM Holdings Corp., HCL Technologies Ltd., Infosys Ltd., International Business Machines Corp., Lenovo Group Ltd., Microsoft Corp., Panasonic Holdings Corp., Quatrro Inc., S and P Global Inc., Samsung Electronics Co. Ltd., SAP SE, Toshiba Corp., Wipro Ltd., and Zenoti. Also, the support services market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive primary and secondary research. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast accurate market growth.

Table of Contents

1 Executive Summary

• 1.1 Market overview
  • Executive Summary - Chart on Market Overview
  • Executive Summary - Data Table on Market Overview
  • Executive Summary - Chart on Global Market Characteristics
  • Executive Summary - Chart on Market By Geographical Landscape
  • Executive Summary - Chart on Market Segmentation by Service Type
  • Executive Summary - Chart on Market Segmentation by End-user
  • Executive Summary - Chart on Market Segmentation by Delivery Mode
  • Executive Summary - Chart on Incremental Growth
  • Executive Summary - Data Table on Incremental Growth
  • Executive Summary - Chart on Company Market Positioning

2 Technavio Analysis

• 2.1 Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
  • Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
• 2.2 Criticality of inputs and Factors of differentiation
  • Overview on criticality of inputs and factors of differentiation
• 2.3 Factors of disruption
  • Overview on factors of disruption
• 2.4 Impact of drivers and challenges
  • Impact of drivers and challenges in 2024 and 2029

3 Market Landscape

• 3.1 Market ecosystem
  • Parent Market
  • Data Table on - Parent Market
• 3.2 Market characteristics
  • Market characteristics analysis
• 3.3 Value chain analysis
  • Value chain analysis

4 Market Sizing

• 4.1 Market definition
  • Offerings of companies included in the market definition
• 4.2 Market segment analysis
  • Market segments
• 4.3 Market size 2024
• 4.4 Market outlook: Forecast for 2024-2029
  • Chart on Global - Market size and forecast 2024-2029 ($ billion)
  • Data Table on Global - Market size and forecast 2024-2029 ($ billion)
  • Chart on Global Market: Year-over-year growth 2024-2029 (%)
  • Data Table on Global Market: Year-over-year growth 2024-2029 (%)

5 Historic Market Size

• 5.1 Global Support Services Market 2019 - 2023
  • Historic Market Size - Data Table on Global Support Services Market 2019 - 2023 ($ billion)
• 5.2 Service Type segment analysis 2019 - 2023
  • Historic Market Size - Service Type Segment 2019 - 2023 ($ billion)
• 5.3 End-user segment analysis 2019 - 2023
  • Historic Market Size - End-user Segment 2019 - 2023 ($ billion)
• 5.4 Delivery Mode segment analysis 2019 - 2023
  • Historic Market Size - Delivery Mode Segment 2019 - 2023 ($ billion)
• 5.5 Geography segment analysis 2019 - 2023
  • Historic Market Size - Geography Segment 2019 - 2023 ($ billion)
• 5.6 Country segment analysis 2019 - 2023
  • Historic Market Size - Country Segment 2019 - 2023 ($ billion)

6 Qualitative Analysis

• 6.1 Impact of AI on the global support services market

7 Five Forces Analysis

• 7.1 Five forces summary
  • Five forces analysis - Comparison between 2024 and 2029
• 7.2 Bargaining power of buyers
  • Bargaining power of buyers - Impact of key factors 2024 and 2029
• 7.3 Bargaining power of suppliers
  • Bargaining power of suppliers - Impact of key factors in 2024 and 2029
• 7.4 Threat of new entrants
  • Threat of new entrants - Impact of key factors in 2024 and 2029
• 7.5 Threat of substitutes
  • Threat of substitutes - Impact of key factors in 2024 and 2029
• 7.6 Threat of rivalry
  • Threat of rivalry - Impact of key factors in 2024 and 2029
• 7.7 Market condition
  • Chart on Market condition - Five forces 2024 and 2029

8 Market Segmentation by Service Type

• 8.1 Market segments
  • Chart on Service Type - Market share 2024-2029 (%)
  • Data Table on Service Type - Market share 2024-2029 (%)
• 8.2 Comparison by Service Type
  • Chart on Comparison by Service Type
  • Data Table on Comparison by Service Type
• 8.3 Hardware - Market size and forecast 2024-2029
  • Chart on Hardware - Market size and forecast 2024-2029 ($ billion)
  • Data Table on Hardware - Market size and forecast 2024-2029 ($ billion)
  • Chart on Hardware - Year-over-year growth 2024-2029 (%)
  • Data Table on Hardware - Year-over-year growth 2024-2029 (%)
• 8.4 Software - Market size and forecast 2024-2029
  • Chart on Software - Market size and forecast 2024-2029 ($ billion)
  • Data Table on Software - Market size and forecast 2024-2029 ($ billion)
  • Chart on Software - Year-over-year growth 2024-2029 (%)
  • Data Table on Software - Year-over-year growth 2024-2029 (%)
• 8.5 Market opportunity by Service Type
  • Market opportunity by Service Type ($ billion)
  • Data Table on Market opportunity by Service Type ($ billion)

9 Market Segmentation by End-user

• 9.1 Market segments
  • Chart on End-user - Market share 2024-2029 (%)
  • Data Table on End-user - Market share 2024-2029 (%)
• 9.2 Comparison by End-user
  • Chart on Comparison by End-user
  • Data Table on Comparison by End-user
• 9.3 Small and medium enterprises - Market size and forecast 2024-2029
  • Chart on Small and medium enterprises - Market size and forecast 2024-2029 ($ billion)
  • Data Table on Small and medium enterprises - Market size and forecast 2024-2029 ($ billion)
  • Chart on Small and medium enterprises - Year-over-year growth 2024-2029 (%)
  • Data Table on Small and medium enterprises - Year-over-year growth 2024-2029 (%)
• 9.4 Large enterprises - Market size and forecast 2024-2029
  • Chart on Large enterprises - Market size and forecast 2024-2029 ($ billion)
  • Data Table on Large enterprises - Market size and forecast 2024-2029 ($ billion)
  • Chart on Large enterprises - Year-over-year growth 2024-2029 (%)
  • Data Table on Large enterprises - Year-over-year growth 2024-2029 (%)
• 9.5 Market opportunity by End-user
  • Market opportunity by End-user ($ billion)
  • Data Table on Market opportunity by End-user ($ billion)

10 Market Segmentation by Delivery Mode

• 10.1 Market segments
  • Chart on Delivery Mode - Market share 2024-2029 (%)
  • Data Table on Delivery Mode - Market share 2024-2029 (%)
• 10.2 Comparison by Delivery Mode
  • Chart on Comparison by Delivery Mode
  • Data Table on Comparison by Delivery Mode
• 10.3 Offline - Market size and forecast 2024-2029
  • Chart on Offline - Market size and forecast 2024-2029 ($ billion)
  • Data Table on Offline - Market size and forecast 2024-2029 ($ billion)
  • Chart on Offline - Year-over-year growth 2024-2029 (%)
  • Data Table on Offline - Year-over-year growth 2024-2029 (%)
• 10.4 Online - Market size and forecast 2024-2029
  • Chart on Online - Market size and forecast 2024-2029 ($ billion)
  • Data Table on Online - Market size and forecast 2024-2029 ($ billion)
  • Chart on Online - Year-over-year growth 2024-2029 (%)
  • Data Table on Online - Year-over-year growth 2024-2029 (%)
• 10.5 Market opportunity by Delivery Mode
  • Market opportunity by Delivery Mode ($ billion)
  • Data Table on Market opportunity by Delivery Mode ($ billion)

11 Customer Landscape

• 11.1 Customer landscape overview
  • Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

12 Geographic Landscape

• 12.1 Geographic segmentation
  • Chart on Market share By Geographical Landscape 2024-2029 (%)
  • Data Table on Market share By Geographical Landscape 2024-2029 (%)
• 12.2 Geographic comparison
  • Chart on Geographic comparison
  • Data Table on Geographic comparison
• 12.3 North America - Market size and forecast 2024-2029
  • Chart on North America - Market size and forecast 2024-2029 ($ billion)
  • Data Table on North America - Market size and forecast 2024-2029 ($ billion)
  • Chart on North America - Year-over-year growth 2024-2029 (%)
  • Data Table on North America - Year-over-year growth 2024-2029 (%)
• 12.4 Europe - Market size and forecast 2024-2029
  • Chart on Europe - Market size and forecast 2024-2029 ($ billion)
  • Data Table on Europe - Market size and forecast 2024-2029 ($ billion)
  • Chart on Europe - Year-over-year growth 2024-2029 (%)
  • Data Table on Europe - Year-over-year growth 2024-2029 (%)
• 12.5 APAC - Market size and forecast 2024-2029
  • Chart on APAC - Market size and forecast 2024-2029 ($ billion)
  • Data Table on APAC - Market size and forecast 2024-2029 ($ billion)
  • Chart on APAC - Year-over-year growth 2024-2029 (%)
  • Data Table on APAC - Year-over-year growth 2024-2029 (%)
• 12.6 South America - Market size and forecast 2024-2029
  • Chart on South America - Market size and forecast 2024-2029 ($ billion)
  • Data Table on South America - Market size and forecast 2024-2029 ($ billion)
  • Chart on South America - Year-over-year growth 2024-2029 (%)
  • Data Table on South America - Year-over-year growth 2024-2029 (%)
• 12.7 Middle East and Africa - Market size and forecast 2024-2029
  • Chart on Middle East and Africa - Market size and forecast 2024-2029 ($ billion)
  • Data Table on Middle East and Africa - Market size and forecast 2024-2029 ($ billion)
  • Chart on Middle East and Africa - Year-over-year growth 2024-2029 (%)
  • Data Table on Middle East and Africa - Year-over-year growth 2024-2029 (%)
• 12.8 US - Market size and forecast 2024-2029
  • Chart on US - Market size and forecast 2024-2029 ($ billion)
  • Data Table on US - Market size and forecast 2024-2029 ($ billion)
  • Chart on US - Year-over-year growth 2024-2029 (%)
  • Data Table on US - Year-over-year growth 2024-2029 (%)
• 12.9 China - Market size and forecast 2024-2029
  • Chart on China - Market size and forecast 2024-2029 ($ billion)
  • Data Table on China - Market size and forecast 2024-2029 ($ billion)
  • Chart on China - Year-over-year growth 2024-2029 (%)
  • Data Table on China - Year-over-year growth 2024-2029 (%)
• 12.10 Germany - Market size and forecast 2024-2029
  • Chart on Germany - Market size and forecast 2024-2029 ($ billion)
  • Data Table on Germany - Market size and forecast 2024-2029 ($ billion)
  • Chart on Germany - Year-over-year growth 2024-2029 (%)
  • Data Table on Germany - Year-over-year growth 2024-2029 (%)
• 12.11 Canada - Market size and forecast 2024-2029
  • Chart on Canada - Market size and forecast 2024-2029 ($ billion)
  • Data Table on Canada - Market size and forecast 2024-2029 ($ billion)
  • Chart on Canada - Year-over-year growth 2024-2029 (%)
  • Data Table on Canada - Year-over-year growth 2024-2029 (%)
• 12.12 UK - Market size and forecast 2024-2029
  • Chart on UK - Market size and forecast 2024-2029 ($ billion)
  • Data Table on UK - Market size and forecast 2024-2029 ($ billion)
  • Chart on UK - Year-over-year growth 2024-2029 (%)
  • Data Table on UK - Year-over-year growth 2024-2029 (%)
• 12.13 Japan - Market size and forecast 2024-2029
  • Chart on Japan - Market size and forecast 2024-2029 ($ billion)
  • Data Table on Japan - Market size and forecast 2024-2029 ($ billion)
  • Chart on Japan - Year-over-year growth 2024-2029 (%)
  • Data Table on Japan - Year-over-year growth 2024-2029 (%)
• 12.14 India - Market size and forecast 2024-2029
  • Chart on India - Market size and forecast 2024-2029 ($ billion)
  • Data Table on India - Market size and forecast 2024-2029 ($ billion)
  • Chart on India - Year-over-year growth 2024-2029 (%)
  • Data Table on India - Year-over-year growth 2024-2029 (%)
• 12.15 South Korea - Market size and forecast 2024-2029
  • Chart on South Korea - Market size and forecast 2024-2029 ($ billion)
  • Data Table on South Korea - Market size and forecast 2024-2029 ($ billion)
  • Chart on South Korea - Year-over-year growth 2024-2029 (%)
  • Data Table on South Korea - Year-over-year growth 2024-2029 (%)
• 12.16 France - Market size and forecast 2024-2029
  • Chart on France - Market size and forecast 2024-2029 ($ billion)
  • Data Table on France - Market size and forecast 2024-2029 ($ billion)
  • Chart on France - Year-over-year growth 2024-2029 (%)
  • Data Table on France - Year-over-year growth 2024-2029 (%)
• 12.17 Italy - Market size and forecast 2024-2029
  • Chart on Italy - Market size and forecast 2024-2029 ($ billion)
  • Data Table on Italy - Market size and forecast 2024-2029 ($ billion)
  • Chart on Italy - Year-over-year growth 2024-2029 (%)
  • Data Table on Italy - Year-over-year growth 2024-2029 (%)
• 12.18 Market opportunity By Geographical Landscape
  • Market opportunity By Geographical Landscape ($ billion)
  • Data Tables on Market opportunity By Geographical Landscape ($ billion)

13 Drivers, Challenges, and Opportunity/Restraints

• 13.1 Market drivers
• 13.2 Market challenges
• 13.3 Impact of drivers and challenges
  • Impact of drivers and challenges in 2024 and 2029
• 13.4 Market opportunities/restraints

14 Competitive Landscape

• 14.1 Overview
• 14.2 Competitive Landscape
  • Overview on criticality of inputs and factors of differentiation
• 14.3 Landscape disruption
  • Overview on factors of disruption
• 14.4 Industry risks
  • Impact of key risks on business

15 Competitive Analysis

• 15.1 Companies profiled
  • Companies covered
• 15.2 Company ranking index
  • Company ranking index
• 15.3 Market positioning of companies
  • Matrix on companies position and classification
• 15.4 Apple Inc.
  • Apple Inc. - Overview
  • Apple Inc. - Business segments
  • Apple Inc. - Key news
  • Apple Inc. - Key offerings
  • Apple Inc. - Segment focus
  • SWOT
• 15.5 Broadcom Inc.
  • Broadcom Inc. - Overview
  • Broadcom Inc. - Business segments
  • Broadcom Inc. - Key news
  • Broadcom Inc. - Key offerings
  • Broadcom Inc. - Segment focus
  • SWOT
• 15.6 Cisco Systems Inc.
  • Cisco Systems Inc. - Overview
  • Cisco Systems Inc. - Business segments
  • Cisco Systems Inc. - Key news
  • Cisco Systems Inc. - Key offerings
  • Cisco Systems Inc. - Segment focus
  • SWOT
• 15.7 Dell Technologies Inc.
  • Dell Technologies Inc. - Overview
  • Dell Technologies Inc. - Business segments
  • Dell Technologies Inc. - Key news
  • Dell Technologies Inc. - Key offerings
  • Dell Technologies Inc. - Segment focus
  • SWOT
• 15.8 FUJIFILM Holdings Corp.
  • FUJIFILM Holdings Corp. - Overview
  • FUJIFILM Holdings Corp. - Business segments
  • FUJIFILM Holdings Corp. - Key news
  • FUJIFILM Holdings Corp. - Key offerings
  • FUJIFILM Holdings Corp. - Segment focus
  • SWOT
• 15.9 HCL Technologies Ltd.
  • HCL Technologies Ltd. - Overview
  • HCL Technologies Ltd. - Business segments
  • HCL Technologies Ltd. - Key news
  • HCL Technologies Ltd. - Key offerings
  • HCL Technologies Ltd. - Segment focus
  • SWOT
• 15.10 Infosys Ltd.
  • Infosys Ltd. - Overview
  • Infosys Ltd. - Business segments
  • Infosys Ltd. - Key news
  • Infosys Ltd. - Key offerings
  • Infosys Ltd. - Segment focus
  • SWOT
• 15.11 International Business Machines Corp.
  • International Business Machines Corp. - Overview
  • International Business Machines Corp. - Business segments
  • International Business Machines Corp. - Key news
  • International Business Machines Corp. - Key offerings
  • International Business Machines Corp. - Segment focus
  • SWOT
• 15.12 Lenovo Group Ltd.
  • Lenovo Group Ltd. - Overview
  • Lenovo Group Ltd. - Business segments
  • Lenovo Group Ltd. - Key news
  • Lenovo Group Ltd. - Key offerings
  • Lenovo Group Ltd. - Segment focus
  • SWOT
• 15.13 Microsoft Corp.
  • Microsoft Corp. - Overview
  • Microsoft Corp. - Business segments
  • Microsoft Corp. - Key news
  • Microsoft Corp. - Key offerings
  • Microsoft Corp. - Segment focus
  • SWOT
• 15.14 S and P Global Inc.
  • S and P Global Inc. - Overview
  • S and P Global Inc. - Business segments
  • S and P Global Inc. - Key offerings
  • S and P Global Inc. - Segment focus
  • SWOT
• 15.15 Samsung Electronics Co. Ltd.
  • Samsung Electronics Co. Ltd. - Overview
  • Samsung Electronics Co. Ltd. - Business segments
  • Samsung Electronics Co. Ltd. - Key news
  • Samsung Electronics Co. Ltd. - Key offerings
  • Samsung Electronics Co. Ltd. - Segment focus
  • SWOT
• 15.16 SAP SE
  • SAP SE - Overview
  • SAP SE - Business segments
  • SAP SE - Key news
  • SAP SE - Key offerings
  • SAP SE - Segment focus
  • SWOT
• 15.17 Toshiba Corp.
  • Toshiba Corp. - Overview
  • Toshiba Corp. - Business segments
  • Toshiba Corp. - Key news
  • Toshiba Corp. - Key offerings
  • Toshiba Corp. - Segment focus
  • SWOT
• 15.18 Wipro Ltd.
  • Wipro Ltd. - Overview
  • Wipro Ltd. - Business segments
  • Wipro Ltd. - Key news
  • Wipro Ltd. - Key offerings
  • Wipro Ltd. - Segment focus
  • SWOT

16 Appendix

• 16.1 Scope of the report
• 16.2 Inclusions and exclusions checklist
  • Inclusions checklist
  • Exclusions checklist
• 16.3 Currency conversion rates for US$
  • Currency conversion rates for US$
• 16.4 Research methodology
  • Research methodology
• 16.5 Data procurement
  • Information sources
• 16.6 Data validation
  • Data validation
• 16.7 Validation techniques employed for market sizing
  • Validation techniques employed for market sizing
• 16.8 Data synthesis
  • Data synthesis
• 16.9 360 degree market analysis
  • 360 degree market analysis
• 16.10 List of abbreviations
  • List of abbreviations

Exhibits:

• Exhibits1: Executive Summary - Chart on Market Overview
• Exhibits2: Executive Summary - Data Table on Market Overview
• Exhibits3: Executive Summary - Chart on Global Market Characteristics
• Exhibits4: Executive Summary - Chart on Market By Geographical Landscape
• Exhibits5: Executive Summary - Chart on Market Segmentation by Service Type
• Exhibits6: Executive Summary - Chart on Market Segmentation by End-user
• Exhibits7: Executive Summary - Chart on Market Segmentation by Delivery Mode
• Exhibits8: Executive Summary - Chart on Incremental Growth
• Exhibits9: Executive Summary - Data Table on Incremental Growth
• Exhibits10: Executive Summary - Chart on Company Market Positioning
• Exhibits11: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
• Exhibits12: Overview on criticality of inputs and factors of differentiation
• Exhibits13: Overview on factors of disruption
• Exhibits14: Impact of drivers and challenges in 2024 and 2029
• Exhibits15: Parent Market
• Exhibits16: Data Table on - Parent Market
• Exhibits17: Market characteristics analysis
• Exhibits18: Value chain analysis
• Exhibits19: Offerings of companies included in the market definition
• Exhibits20: Market segments
• Exhibits21: Chart on Global - Market size and forecast 2024-2029 ($ billion)
• Exhibits22: Data Table on Global - Market size and forecast 2024-2029 ($ billion)
• Exhibits23: Chart on Global Market: Year-over-year growth 2024-2029 (%)
• Exhibits24: Data Table on Global Market: Year-over-year growth 2024-2029 (%)
• Exhibits25: Historic Market Size - Data Table on Global Support Services Market 2019 - 2023 ($ billion)
• Exhibits26: Historic Market Size - Service Type Segment 2019 - 2023 ($ billion)
• Exhibits27: Historic Market Size - End-user Segment 2019 - 2023 ($ billion)
• Exhibits28: Historic Market Size - Delivery Mode Segment 2019 - 2023 ($ billion)
• Exhibits29: Historic Market Size - Geography Segment 2019 - 2023 ($ billion)
• Exhibits30: Historic Market Size - Country Segment 2019 - 2023 ($ billion)
• Exhibits31: Five forces analysis - Comparison between 2024 and 2029
• Exhibits32: Bargaining power of buyers - Impact of key factors 2024 and 2029
• Exhibits33: Bargaining power of suppliers - Impact of key factors in 2024 and 2029
• Exhibits34: Threat of new entrants - Impact of key factors in 2024 and 2029
• Exhibits35: Threat of substitutes - Impact of key factors in 2024 and 2029
• Exhibits36: Threat of rivalry - Impact of key factors in 2024 and 2029
• Exhibits37: Chart on Market condition - Five forces 2024 and 2029
• Exhibits38: Chart on Service Type - Market share 2024-2029 (%)
• Exhibits39: Data Table on Service Type - Market share 2024-2029 (%)
• Exhibits40: Chart on Comparison by Service Type
• Exhibits41: Data Table on Comparison by Service Type
• Exhibits42: Chart on Hardware - Market size and forecast 2024-2029 ($ billion)
• Exhibits43: Data Table on Hardware - Market size and forecast 2024-2029 ($ billion)
• Exhibits44: Chart on Hardware - Year-over-year growth 2024-2029 (%)
• Exhibits45: Data Table on Hardware - Year-over-year growth 2024-2029 (%)
• Exhibits46: Chart on Software - Market size and forecast 2024-2029 ($ billion)
• Exhibits47: Data Table on Software - Market size and forecast 2024-2029 ($ billion)
• Exhibits48: Chart on Software - Year-over-year growth 2024-2029 (%)
• Exhibits49: Data Table on Software - Year-over-year growth 2024-2029 (%)
• Exhibits50: Market opportunity by Service Type ($ billion)
• Exhibits51: Data Table on Market opportunity by Service Type ($ billion)
• Exhibits52: Chart on End-user - Market share 2024-2029 (%)
• Exhibits53: Data Table on End-user - Market share 2024-2029 (%)
• Exhibits54: Chart on Comparison by End-user
• Exhibits55: Data Table on Comparison by End-user
• Exhibits56: Chart on Small and medium enterprises - Market size and forecast 2024-2029 ($ billion)
• Exhibits57: Data Table on Small and medium enterprises - Market size and forecast 2024-2029 ($ billion)
• Exhibits58: Chart on Small and medium enterprises - Year-over-year growth 2024-2029 (%)
• Exhibits59: Data Table on Small and medium enterprises - Year-over-year growth 2024-2029 (%)
• Exhibits60: Chart on Large enterprises - Market size and forecast 2024-2029 ($ billion)
• Exhibits61: Data Table on Large enterprises - Market size and forecast 2024-2029 ($ billion)
• Exhibits62: Chart on Large enterprises - Year-over-year growth 2024-2029 (%)
• Exhibits63: Data Table on Large enterprises - Year-over-year growth 2024-2029 (%)
• Exhibits64: Market opportunity by End-user ($ billion)
• Exhibits65: Data Table on Market opportunity by End-user ($ billion)
• Exhibits66: Chart on Delivery Mode - Market share 2024-2029 (%)
• Exhibits67: Data Table on Delivery Mode - Market share 2024-2029 (%)
• Exhibits68: Chart on Comparison by Delivery Mode
• Exhibits69: Data Table on Comparison by Delivery Mode
• Exhibits70: Chart on Offline - Market size and forecast 2024-2029 ($ billion)
• Exhibits71: Data Table on Offline - Market size and forecast 2024-2029 ($ billion)
• Exhibits72: Chart on Offline - Year-over-year growth 2024-2029 (%)
• Exhibits73: Data Table on Offline - Year-over-year growth 2024-2029 (%)
• Exhibits74: Chart on Online - Market size and forecast 2024-2029 ($ billion)
• Exhibits75: Data Table on Online - Market size and forecast 2024-2029 ($ billion)
• Exhibits76: Chart on Online - Year-over-year growth 2024-2029 (%)
• Exhibits77: Data Table on Online - Year-over-year growth 2024-2029 (%)
• Exhibits78: Market opportunity by Delivery Mode ($ billion)
• Exhibits79: Data Table on Market opportunity by Delivery Mode ($ billion)
• Exhibits80: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
• Exhibits81: Chart on Market share By Geographical Landscape 2024-2029 (%)
• Exhibits82: Data Table on Market share By Geographical Landscape 2024-2029 (%)
• Exhibits83: Chart on Geographic comparison
• Exhibits84: Data Table on Geographic comparison
• Exhibits85: Chart on North America - Market size and forecast 2024-2029 ($ billion)
• Exhibits86: Data Table on North America - Market size and forecast 2024-2029 ($ billion)
• Exhibits87: Chart on North America - Year-over-year growth 2024-2029 (%)
• Exhibits88: Data Table on North America - Year-over-year growth 2024-2029 (%)
• Exhibits89: Chart on Europe - Market size and forecast 2024-2029 ($ billion)
• Exhibits90: Data Table on Europe - Market size and forecast 2024-2029 ($ billion)
• Exhibits91: Chart on Europe - Year-over-year growth 2024-2029 (%)
• Exhibits92: Data Table on Europe - Year-over-year growth 2024-2029 (%)
• Exhibits93: Chart on APAC - Market size and forecast 2024-2029 ($ billion)
• Exhibits94: Data Table on APAC - Market size and forecast 2024-2029 ($ billion)
• Exhibits95: Chart on APAC - Year-over-year growth 2024-2029 (%)
• Exhibits96: Data Table on APAC - Year-over-year growth 2024-2029 (%)
• Exhibits97: Chart on South America - Market size and forecast 2024-2029 ($ billion)
• Exhibits98: Data Table on South America - Market size and forecast 2024-2029 ($ billion)
• Exhibits99: Chart on South America - Year-over-year growth 2024-2029 (%)
• Exhibits100: Data Table on South America - Year-over-year growth 2024-2029 (%)
• Exhibits101: Chart on Middle East and Africa - Market size and forecast 2024-2029 ($ billion)
• Exhibits102: Data Table on Middle East and Africa - Market size and forecast 2024-2029 ($ billion)
• Exhibits103: Chart on Middle East and Africa - Year-over-year growth 2024-2029 (%)
• Exhibits104: Data Table on Middle East and Africa - Year-over-year growth 2024-2029 (%)
• Exhibits105: Chart on US - Market size and forecast 2024-2029 ($ billion)
• Exhibits106: Data Table on US - Market size and forecast 2024-2029 ($ billion)
• Exhibits107: Chart on US - Year-over-year growth 2024-2029 (%)
• Exhibits108: Data Table on US - Year-over-year growth 2024-2029 (%)
• Exhibits109: Chart on China - Market size and forecast 2024-2029 ($ billion)
• Exhibits110: Data Table on China - Market size and forecast 2024-2029 ($ billion)
• Exhibits111: Chart on China - Year-over-year growth 2024-2029 (%)
• Exhibits112: Data Table on China - Year-over-year growth 2024-2029 (%)
• Exhibits113: Chart on Germany - Market size and forecast 2024-2029 ($ billion)
• Exhibits114: Data Table on Germany - Market size and forecast 2024-2029 ($ billion)
• Exhibits115: Chart on Germany - Year-over-year growth 2024-2029 (%)
• Exhibits116: Data Table on Germany - Year-over-year growth 2024-2029 (%)
• Exhibits117: Chart on Canada - Market size and forecast 2024-2029 ($ billion)
• Exhibits118: Data Table on Canada - Market size and forecast 2024-2029 ($ billion)
• Exhibits119: Chart on Canada - Year-over-year growth 2024-2029 (%)
• Exhibits120: Data Table on Canada - Year-over-year growth 2024-2029 (%)
• Exhibits121: Chart on UK - Market size and forecast 2024-2029 ($ billion)
• Exhibits122: Data Table on UK - Market size and forecast 2024-2029 ($ billion)
• Exhibits123: Chart on UK - Year-over-year growth 2024-2029 (%)
• Exhibits124: Data Table on UK - Year-over-year growth 2024-2029 (%)
• Exhibits125: Chart on Japan - Market size and forecast 2024-2029 ($ billion)
• Exhibits126: Data Table on Japan - Market size and forecast 2024-2029 ($ billion)
• Exhibits127: Chart on Japan - Year-over-year growth 2024-2029 (%)
• Exhibits128: Data Table on Japan - Year-over-year growth 2024-2029 (%)
• Exhibits129: Chart on India - Market size and forecast 2024-2029 ($ billion)
• Exhibits130: Data Table on India - Market size and forecast 2024-2029 ($ billion)
• Exhibits131: Chart on India - Year-over-year growth 2024-2029 (%)
• Exhibits132: Data Table on India - Year-over-year growth 2024-2029 (%)
• Exhibits133: Chart on South Korea - Market size and forecast 2024-2029 ($ billion)
• Exhibits134: Data Table on South Korea - Market size and forecast 2024-2029 ($ billion)
• Exhibits135: Chart on South Korea - Year-over-year growth 2024-2029 (%)
• Exhibits136: Data Table on South Korea - Year-over-year growth 2024-2029 (%)
• Exhibits137: Chart on France - Market size and forecast 2024-2029 ($ billion)
• Exhibits138: Data Table on France - Market size and forecast 2024-2029 ($ billion)
• Exhibits139: Chart on France - Year-over-year growth 2024-2029 (%)
• Exhibits140: Data Table on France - Year-over-year growth 2024-2029 (%)
• Exhibits141: Chart on Italy - Market size and forecast 2024-2029 ($ billion)
• Exhibits142: Data Table on Italy - Market size and forecast 2024-2029 ($ billion)
• Exhibits143: Chart on Italy - Year-over-year growth 2024-2029 (%)
• Exhibits144: Data Table on Italy - Year-over-year growth 2024-2029 (%)
• Exhibits145: Market opportunity By Geographical Landscape ($ billion)
• Exhibits146: Data Tables on Market opportunity By Geographical Landscape ($ billion)
• Exhibits147: Impact of drivers and challenges in 2024 and 2029
• Exhibits148: Overview on criticality of inputs and factors of differentiation
• Exhibits149: Overview on factors of disruption
• Exhibits150: Impact of key risks on business
• Exhibits151: Companies covered
• Exhibits152: Company ranking index
• Exhibits153: Matrix on companies position and classification
• Exhibits154: Apple Inc. - Overview
• Exhibits155: Apple Inc. - Business segments
• Exhibits156: Apple Inc. - Key news
• Exhibits157: Apple Inc. - Key offerings
• Exhibits158: Apple Inc. - Segment focus
• Exhibits159: SWOT
• Exhibits160: Broadcom Inc. - Overview
• Exhibits161: Broadcom Inc. - Business segments
• Exhibits162: Broadcom Inc. - Key news
• Exhibits163: Broadcom Inc. - Key offerings
• Exhibits164: Broadcom Inc. - Segment focus
• Exhibits165: SWOT
• Exhibits166: Cisco Systems Inc. - Overview
• Exhibits167: Cisco Systems Inc. - Business segments
• Exhibits168: Cisco Systems Inc. - Key news
• Exhibits169: Cisco Systems Inc. - Key offerings
• Exhibits170: Cisco Systems Inc. - Segment focus
• Exhibits171: SWOT
• Exhibits172: Dell Technologies Inc. - Overview
• Exhibits173: Dell Technologies Inc. - Business segments
• Exhibits174: Dell Technologies Inc. - Key news
• Exhibits175: Dell Technologies Inc. - Key offerings
• Exhibits176: Dell Technologies Inc. - Segment focus
• Exhibits177: SWOT
• Exhibits178: FUJIFILM Holdings Corp. - Overview
• Exhibits179: FUJIFILM Holdings Corp. - Business segments
• Exhibits180: FUJIFILM Holdings Corp. - Key news
• Exhibits181: FUJIFILM Holdings Corp. - Key offerings
• Exhibits182: FUJIFILM Holdings Corp. - Segment focus
• Exhibits183: SWOT
• Exhibits184: HCL Technologies Ltd. - Overview
• Exhibits185: HCL Technologies Ltd. - Business segments
• Exhibits186: HCL Technologies Ltd. - Key news
• Exhibits187: HCL Technologies Ltd. - Key offerings
• Exhibits188: HCL Technologies Ltd. - Segment focus
• Exhibits189: SWOT
• Exhibits190: Infosys Ltd. - Overview
• Exhibits191: Infosys Ltd. - Business segments
• Exhibits192: Infosys Ltd. - Key news
• Exhibits193: Infosys Ltd. - Key offerings
• Exhibits194: Infosys Ltd. - Segment focus
• Exhibits195: SWOT
• Exhibits196: International Business Machines Corp. - Overview
• Exhibits197: International Business Machines Corp. - Business segments
• Exhibits198: International Business Machines Corp. - Key news
• Exhibits199: International Business Machines Corp. - Key offerings
• Exhibits200: International Business Machines Corp. - Segment focus
• Exhibits201: SWOT
• Exhibits202: Lenovo Group Ltd. - Overview
• Exhibits203: Lenovo Group Ltd. - Business segments
• Exhibits204: Lenovo Group Ltd. - Key news
• Exhibits205: Lenovo Group Ltd. - Key offerings
• Exhibits206: Lenovo Group Ltd. - Segment focus
• Exhibits207: SWOT
• Exhibits208: Microsoft Corp. - Overview
• Exhibits209: Microsoft Corp. - Business segments
• Exhibits210: Microsoft Corp. - Key news
• Exhibits211: Microsoft Corp. - Key offerings
• Exhibits212: Microsoft Corp. - Segment focus
• Exhibits213: SWOT
• Exhibits214: S and P Global Inc. - Overview
• Exhibits215: S and P Global Inc. - Business segments
• Exhibits216: S and P Global Inc. - Key offerings
• Exhibits217: S and P Global Inc. - Segment focus
• Exhibits218: SWOT
• Exhibits219: Samsung Electronics Co. Ltd. - Overview
• Exhibits220: Samsung Electronics Co. Ltd. - Business segments
• Exhibits221: Samsung Electronics Co. Ltd. - Key news
• Exhibits222: Samsung Electronics Co. Ltd. - Key offerings
• Exhibits223: Samsung Electronics Co. Ltd. - Segment focus
• Exhibits224: SWOT
• Exhibits225: SAP SE - Overview
• Exhibits226: SAP SE - Business segments
• Exhibits227: SAP SE - Key news
• Exhibits228: SAP SE - Key offerings
• Exhibits229: SAP SE - Segment focus
• Exhibits230: SWOT
• Exhibits231: Toshiba Corp. - Overview
• Exhibits232: Toshiba Corp. - Business segments
• Exhibits233: Toshiba Corp. - Key news
• Exhibits234: Toshiba Corp. - Key offerings
• Exhibits235: Toshiba Corp. - Segment focus
• Exhibits236: SWOT
• Exhibits237: Wipro Ltd. - Overview
• Exhibits238: Wipro Ltd. - Business segments
• Exhibits239: Wipro Ltd. - Key news
• Exhibits240: Wipro Ltd. - Key offerings
• Exhibits241: Wipro Ltd. - Segment focus
• Exhibits242: SWOT
• Exhibits243: Inclusions checklist
• Exhibits244: Exclusions checklist
• Exhibits245: Currency conversion rates for US$
• Exhibits246: Research methodology
• Exhibits247: Information sources
• Exhibits248: Data validation
• Exhibits249: Validation techniques employed for market sizing
• Exhibits250: Data synthesis
• Exhibits251: 360 degree market analysis
• Exhibits252: List of abbreviations