全球語音分析市場，2024-2028

語音分析市場，2024-2028

2023-2028 年，語音分析市場規模預估為 37.653 億美元，預測期內複合年成長率為 19.52%。該報告包括對語音分析市場的總體分析、市場規模和預測、趨勢、成長動力、挑戰以及涵蓋約 25 家供應商的供應商分析。

它提供了對當前市場狀況、最新趨勢和促進因素以及整體市場環境的最新分析。該市場的推動因素包括情緒分析的成長、業務流程外包 (BPO) 行業成長帶來的需求以及金融交易中語音分析的採用。

該研究認為，人工智慧與語音分析相結合的日益廣泛使用是未來幾年推動語音分析市場成長的關鍵原因之一。此外，語音分析中預測分析的盛行以及監控員工情緒的需求不斷增加將導致巨大的市場需求。

目錄

第1章執行摘要

• 市場概況

第2章 市場狀況

• 市場生態系統
• 市場特徵
• 價值鏈分析

第3章 市場規模評估

• 市場定義
• 細分市場分析
• 2023 年市場規模
• 2023-2028年市場展望

第4章 市場規模表現

• 2018-2022 年全球語音分析市場
• 2018-2022 年最終用戶細分分析
• 2018-2022 年零件細分市場分析
• 2018-2022 年區域細分分析
• 2018-2022 年國家細分分析

第5章五力分析

• 五力摘要
• 買方議價能力
• 供應商的議價能力
• 新進入者的威脅
• 替代品的威脅
• 競爭威脅
• 市場狀況

第6章 市場區隔：依最終用戶

• 市場區隔
• 比較：按最終用戶
• 大公司：2023-2028年市場規模與預測
• 中小企業：市場規模及預測 2023-2028
• 市場機會：依最終用戶分類

第7章 市場區隔：依組成部分

• 市場區隔
• 比較：逐個組件
• 解決方案：2023-2028 年市場規模與預測
• 服務：2023-2028 年市場規模與預測
• 市場機會：按組成部分

第8章 客戶狀況

• 客戶狀況概覽

第9章 地區情勢

• 區域細分
• 比較：按地區
• 北美：2023-2028 年市場規模與預測
• 歐洲：2023-2028 年市場規模與預測
• 亞太地區：2023-2028 年市場規模與預測
• 南美洲：2023-2028年市場規模與預測
• 中東和非洲：2023-2028 年市場規模與預測
• 美國：2023-2028 年市場規模與預測
• 英國：2023-2028 年市場規模與預測
• 德國：2023-2028年市場規模與預測
• 中國：2023-2028年市場規模及預測
• 印度：2023-2028年市場規模與預測
• 市場機會：依地區狀況

第10章 促進因素、挑戰、機會、限制因素

• 市場促進因素
• 市場問題
• 促進因素和挑戰的影響
• 市場機會與限制

第11章競爭格局

• 概述
• 競爭格局
• 混亂的情況
• 產業風險

第12章 競爭分析

• 公司簡介
• 公司市場定位
• audEERING GmbH
• Avaya LLC
• Calabrio Inc.
• CallMiner Inc.
• Genesys Telecommunications Laboratories Inc.
• Invoca Inc.
• Liveperson Inc.
• NICE Ltd.
• Qualtrics LLC
• Talkdesk Inc.
• ThoughtSpot Inc.
• Uniphore Technologies Inc.
• Verint Systems Inc.
• Voci Technologies Inc.
• VoiceSense Ltd

第13章附錄

Voice And Speech Analytics Market 2024-2028

The voice and speech analytics market is forecasted to grow by USD 3765.3 mn during 2023-2028, accelerating at a CAGR of 19.52% during the forecast period. The report on the voice and speech analytics market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by growth in emotion analytics, demand from growing business process outsourcing (BPO) sector, and adoption of speech analytics for financial trading.

Technavio's voice and speech analytics market is segmented as below:

By End-user

• Large enterprise
• Small and medium enterprise

By Component

• Solution
• Services

By Geographical Landscape

• North America
• Europe
• APAC
• South America
• Middle East and Africa

This study identifies the growing use of AI integrated with voice and speech analytics as one of the prime reasons driving the voice and speech analytics market growth during the next few years. Also, proliferation of predictive analytics in voice and speech analytics and increasing demand for monitoring employee emotions will lead to sizable demand in the market.

The report on the voice and speech analytics market covers the following areas:

• Voice and speech analytics market sizing
• Voice and speech analytics market forecast
• Voice and speech analytics market industry analysis

The vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading voice and speech analytics market vendors that include audEERING GmbH, Avaya LLC, Calabrio Inc., CallMiner Inc., Castel Communications LLC, Dialpad Inc., Enghouse Systems Ltd., Genesys Telecommunications Laboratories Inc., Invoca Inc., Liveperson Inc., Marchex Inc, NICE Ltd., Qualtrics LLC, Sabio Ltd. Co., Talkdesk Inc., ThoughtSpot Inc., Uniphore Technologies Inc., Verint Systems Inc., Voci Technologies Inc., and VoiceSense Ltd. Also, the voice and speech analytics market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.

The company presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast the accurate market growth.

Table of Contents

1 Executive Summary

• 1.1 Market overview
  • Executive Summary - Chart on Market Overview
  • Executive Summary - Data Table on Market Overview
  • Executive Summary - Chart on Global Market Characteristics
  • Executive Summary - Chart on Market By Geographical Landscape
  • Executive Summary - Chart on Market Segmentation by End-user
  • Executive Summary - Chart on Market Segmentation by Component
  • Executive Summary - Chart on Incremental Growth
  • Executive Summary - Data Table on Incremental Growth
  • Executive Summary - Chart on Company Market Positioning

2 Market Landscape

• 2.1 Market ecosystem
  • Parent Market
  • Data Table on - Parent Market
• 2.2 Market characteristics
  • Market characteristics analysis
• 2.3 Value chain analysis
  • Value Chain Analysis

3 Market Sizing

• 3.1 Market definition
  • Offerings of companies included in the market definition
• 3.2 Market segment analysis
  • Market segments
• 3.3 Market size 2023
• 3.4 Market outlook: Forecast for 2023-2028
  • Chart on Global - Market size and forecast 2023-2028 ($ million)
  • Data Table on Global - Market size and forecast 2023-2028 ($ million)
  • Chart on Global Market: Year-over-year growth 2023-2028 (%)
  • Data Table on Global Market: Year-over-year growth 2023-2028 (%)

4 Historic Market Size

• 4.1 Global Voice And Speech Analytics Market 2018 - 2022
  • Historic Market Size - Data Table on Global Voice And Speech Analytics Market 2018 - 2022 ($ million)
• 4.2 End-user segment analysis 2018 - 2022
  • Historic Market Size - End-user Segment 2018 - 2022 ($ million)
• 4.3 Component segment analysis 2018 - 2022
  • Historic Market Size - Component Segment 2018 - 2022 ($ million)
• 4.4 Geography segment analysis 2018 - 2022
  • Historic Market Size - Geography Segment 2018 - 2022 ($ million)
• 4.5 Country segment analysis 2018 - 2022
  • Historic Market Size - Country Segment 2018 - 2022 ($ million)

5 Five Forces Analysis

• 5.1 Five forces summary
  • Five forces analysis - Comparison between 2023 and 2028
• 5.2 Bargaining power of buyers
  • Bargaining power of buyers - Impact of key factors 2023 and 2028
• 5.3 Bargaining power of suppliers
  • Bargaining power of suppliers - Impact of key factors in 2023 and 2028
• 5.4 Threat of new entrants
  • Threat of new entrants - Impact of key factors in 2023 and 2028
• 5.5 Threat of substitutes
  • Threat of substitutes - Impact of key factors in 2023 and 2028
• 5.6 Threat of rivalry
  • Threat of rivalry - Impact of key factors in 2023 and 2028
• 5.7 Market condition
  • Chart on Market condition - Five forces 2023 and 2028

6 Market Segmentation by End-user

• 6.1 Market segments
  • Chart on End-user - Market share 2023-2028 (%)
  • Data Table on End-user - Market share 2023-2028 (%)
• 6.2 Comparison by End-user
  • Chart on Comparison by End-user
  • Data Table on Comparison by End-user
• 6.3 Large enterprise - Market size and forecast 2023-2028
  • Chart on Large enterprise - Market size and forecast 2023-2028 ($ million)
  • Data Table on Large enterprise - Market size and forecast 2023-2028 ($ million)
  • Chart on Large enterprise - Year-over-year growth 2023-2028 (%)
  • Data Table on Large enterprise - Year-over-year growth 2023-2028 (%)
• 6.4 Small and medium enterprise - Market size and forecast 2023-2028
  • Chart on Small and medium enterprise - Market size and forecast 2023-2028 ($ million)
  • Data Table on Small and medium enterprise - Market size and forecast 2023-2028 ($ million)
  • Chart on Small and medium enterprise - Year-over-year growth 2023-2028 (%)
  • Data Table on Small and medium enterprise - Year-over-year growth 2023-2028 (%)
• 6.5 Market opportunity by End-user
  • Market opportunity by End-user ($ million)
  • Data Table on Market opportunity by End-user ($ million)

7 Market Segmentation by Component

• 7.1 Market segments
  • Chart on Component - Market share 2023-2028 (%)
  • Data Table on Component - Market share 2023-2028 (%)
• 7.2 Comparison by Component
  • Chart on Comparison by Component
  • Data Table on Comparison by Component
• 7.3 Solution - Market size and forecast 2023-2028
  • Chart on Solution - Market size and forecast 2023-2028 ($ million)
  • Data Table on Solution - Market size and forecast 2023-2028 ($ million)
  • Chart on Solution - Year-over-year growth 2023-2028 (%)
  • Data Table on Solution - Year-over-year growth 2023-2028 (%)
• 7.4 Services - Market size and forecast 2023-2028
  • Chart on Services - Market size and forecast 2023-2028 ($ million)
  • Data Table on Services - Market size and forecast 2023-2028 ($ million)
  • Chart on Services - Year-over-year growth 2023-2028 (%)
  • Data Table on Services - Year-over-year growth 2023-2028 (%)
• 7.5 Market opportunity by Component
  • Market opportunity by Component ($ million)
  • Data Table on Market opportunity by Component ($ million)

8 Customer Landscape

• 8.1 Customer landscape overview
  • Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

9 Geographic Landscape

• 9.1 Geographic segmentation
  • Chart on Market share By Geographical Landscape 2023-2028 (%)
  • Data Table on Market share By Geographical Landscape 2023-2028 (%)
• 9.2 Geographic comparison
  • Chart on Geographic comparison
  • Data Table on Geographic comparison
• 9.3 North America - Market size and forecast 2023-2028
  • Chart on North America - Market size and forecast 2023-2028 ($ million)
  • Data Table on North America - Market size and forecast 2023-2028 ($ million)
  • Chart on North America - Year-over-year growth 2023-2028 (%)
  • Data Table on North America - Year-over-year growth 2023-2028 (%)
• 9.4 Europe - Market size and forecast 2023-2028
  • Chart on Europe - Market size and forecast 2023-2028 ($ million)
  • Data Table on Europe - Market size and forecast 2023-2028 ($ million)
  • Chart on Europe - Year-over-year growth 2023-2028 (%)
  • Data Table on Europe - Year-over-year growth 2023-2028 (%)
• 9.5 APAC - Market size and forecast 2023-2028
  • Chart on APAC - Market size and forecast 2023-2028 ($ million)
  • Data Table on APAC - Market size and forecast 2023-2028 ($ million)
  • Chart on APAC - Year-over-year growth 2023-2028 (%)
  • Data Table on APAC - Year-over-year growth 2023-2028 (%)
• 9.6 South America - Market size and forecast 2023-2028
  • Chart on South America - Market size and forecast 2023-2028 ($ million)
  • Data Table on South America - Market size and forecast 2023-2028 ($ million)
  • Chart on South America - Year-over-year growth 2023-2028 (%)
  • Data Table on South America - Year-over-year growth 2023-2028 (%)
• 9.7 Middle East and Africa - Market size and forecast 2023-2028
  • Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
  • Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
  • Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
  • Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
• 9.8 US - Market size and forecast 2023-2028
  • Chart on US - Market size and forecast 2023-2028 ($ million)
  • Data Table on US - Market size and forecast 2023-2028 ($ million)
  • Chart on US - Year-over-year growth 2023-2028 (%)
  • Data Table on US - Year-over-year growth 2023-2028 (%)
• 9.9 UK - Market size and forecast 2023-2028
  • Chart on UK - Market size and forecast 2023-2028 ($ million)
  • Data Table on UK - Market size and forecast 2023-2028 ($ million)
  • Chart on UK - Year-over-year growth 2023-2028 (%)
  • Data Table on UK - Year-over-year growth 2023-2028 (%)
• 9.10 Germany - Market size and forecast 2023-2028
  • Chart on Germany - Market size and forecast 2023-2028 ($ million)
  • Data Table on Germany - Market size and forecast 2023-2028 ($ million)
  • Chart on Germany - Year-over-year growth 2023-2028 (%)
  • Data Table on Germany - Year-over-year growth 2023-2028 (%)
• 9.11 China - Market size and forecast 2023-2028
  • Chart on China - Market size and forecast 2023-2028 ($ million)
  • Data Table on China - Market size and forecast 2023-2028 ($ million)
  • Chart on China - Year-over-year growth 2023-2028 (%)
  • Data Table on China - Year-over-year growth 2023-2028 (%)
• 9.12 India - Market size and forecast 2023-2028
  • Chart on India - Market size and forecast 2023-2028 ($ million)
  • Data Table on India - Market size and forecast 2023-2028 ($ million)
  • Chart on India - Year-over-year growth 2023-2028 (%)
  • Data Table on India - Year-over-year growth 2023-2028 (%)
• 9.13 Market opportunity By Geographical Landscape
  • Market opportunity By Geographical Landscape ($ million)
  • Data Tables on Market opportunity By Geographical Landscape ($ million)

10 Drivers, Challenges, and Opportunity/Restraints

• 10.1 Market drivers
• 10.2 Market challenges
• 10.3 Impact of drivers and challenges
  • Impact of drivers and challenges in 2023 and 2028
• 10.4 Market opportunities/restraints

11 Competitive Landscape

• 11.1 Overview
• 11.2 Competitive Landscape
  • Overview on criticality of inputs and factors of differentiation
• 11.3 Landscape disruption
  • Overview on factors of disruption
• 11.4 Industry risks
  • Impact of key risks on business

12 Competitive Analysis

• 12.1 Companies profiled
  • Companies covered
• 12.2 Market positioning of companies
  • Matrix on companies position and classification
• 12.3 audEERING GmbH
  • audEERING GmbH - Overview
  • audEERING GmbH - Product / Service
  • audEERING GmbH - Key offerings
• 12.4 Avaya LLC
  • Avaya LLC - Overview
  • Avaya LLC - Product / Service
  • Avaya LLC - Key news
  • Avaya LLC - Key offerings
• 12.5 Calabrio Inc.
  • Calabrio Inc. - Overview
  • Calabrio Inc. - Product / Service
  • Calabrio Inc. - Key offerings
• 12.6 CallMiner Inc.
  • CallMiner Inc. - Overview
  • CallMiner Inc. - Product / Service
  • CallMiner Inc. - Key offerings
• 12.7 Genesys Telecommunications Laboratories Inc.
  • Genesys Telecommunications Laboratories Inc. - Overview
  • Genesys Telecommunications Laboratories Inc. - Product / Service
  • Genesys Telecommunications Laboratories Inc. - Key offerings
• 12.8 Invoca Inc.
  • Invoca Inc. - Overview
  • Invoca Inc. - Product / Service
  • Invoca Inc. - Key offerings
• 12.9 Liveperson Inc.
  • Liveperson Inc. - Overview
  • Liveperson Inc. - Business segments
  • Liveperson Inc. - Key offerings
  • Liveperson Inc. - Segment focus
• 12.10 NICE Ltd.
  • NICE Ltd. - Overview
  • NICE Ltd. - Business segments
  • NICE Ltd. - Key news
  • NICE Ltd. - Key offerings
  • NICE Ltd. - Segment focus
• 12.11 Qualtrics LLC
  • Qualtrics LLC - Overview
  • Qualtrics LLC - Product / Service
  • Qualtrics LLC - Key offerings
• 12.12 Talkdesk Inc.
  • Talkdesk Inc. - Overview
  • Talkdesk Inc. - Product / Service
  • Talkdesk Inc. - Key offerings
• 12.13 ThoughtSpot Inc.
  • ThoughtSpot Inc. - Overview
  • ThoughtSpot Inc. - Product / Service
  • ThoughtSpot Inc. - Key news
  • ThoughtSpot Inc. - Key offerings
• 12.14 Uniphore Technologies Inc.
  • Uniphore Technologies Inc. - Overview
  • Uniphore Technologies Inc. - Product / Service
  • Uniphore Technologies Inc. - Key offerings
• 12.15 Verint Systems Inc.
  • Verint Systems Inc. - Overview
  • Verint Systems Inc. - Product / Service
  • Verint Systems Inc. - Key offerings
• 12.16 Voci Technologies Inc.
  • Voci Technologies Inc. - Overview
  • Voci Technologies Inc. - Product / Service
  • Voci Technologies Inc. - Key offerings
• 12.17 VoiceSense Ltd
  • VoiceSense Ltd - Overview
  • VoiceSense Ltd - Product / Service
  • VoiceSense Ltd - Key offerings

13 Appendix

• 13.1 Scope of the report
• 13.2 Inclusions and exclusions checklist
  • Inclusions checklist
  • Exclusions checklist
• 13.3 Currency conversion rates for US$
  • Currency conversion rates for US$
• 13.4 Research methodology
  • Research methodology
• 13.5 Data procurement
  • Information sources
• 13.6 Data validation
  • Data validation
• 13.7 Validation techniques employed for market sizing
  • Validation techniques employed for market sizing
• 13.8 Data synthesis
  • Data synthesis
• 13.9 360 degree market analysis
  • 360 degree market analysis
• 13.10 List of abbreviations
  • List of abbreviations

Exhibits:

• Exhibits1: Executive Summary - Chart on Market Overview
• Exhibits2: Executive Summary - Data Table on Market Overview
• Exhibits3: Executive Summary - Chart on Global Market Characteristics
• Exhibits4: Executive Summary - Chart on Market By Geographical Landscape
• Exhibits5: Executive Summary - Chart on Market Segmentation by End-user
• Exhibits6: Executive Summary - Chart on Market Segmentation by Component
• Exhibits7: Executive Summary - Chart on Incremental Growth
• Exhibits8: Executive Summary - Data Table on Incremental Growth
• Exhibits9: Executive Summary - Chart on Company Market Positioning
• Exhibits10: Parent Market
• Exhibits11: Data Table on - Parent Market
• Exhibits12: Market characteristics analysis
• Exhibits13: Value Chain Analysis
• Exhibits14: Offerings of companies included in the market definition
• Exhibits15: Market segments
• Exhibits16: Chart on Global - Market size and forecast 2023-2028 ($ million)
• Exhibits17: Data Table on Global - Market size and forecast 2023-2028 ($ million)
• Exhibits18: Chart on Global Market: Year-over-year growth 2023-2028 (%)
• Exhibits19: Data Table on Global Market: Year-over-year growth 2023-2028 (%)
• Exhibits20: Historic Market Size - Data Table on Global Voice And Speech Analytics Market 2018 - 2022 ($ million)
• Exhibits21: Historic Market Size - End-user Segment 2018 - 2022 ($ million)
• Exhibits22: Historic Market Size - Component Segment 2018 - 2022 ($ million)
• Exhibits23: Historic Market Size - Geography Segment 2018 - 2022 ($ million)
• Exhibits24: Historic Market Size - Country Segment 2018 - 2022 ($ million)
• Exhibits25: Five forces analysis - Comparison between 2023 and 2028
• Exhibits26: Bargaining power of buyers - Impact of key factors 2023 and 2028
• Exhibits27: Bargaining power of suppliers - Impact of key factors in 2023 and 2028
• Exhibits28: Threat of new entrants - Impact of key factors in 2023 and 2028
• Exhibits29: Threat of substitutes - Impact of key factors in 2023 and 2028
• Exhibits30: Threat of rivalry - Impact of key factors in 2023 and 2028
• Exhibits31: Chart on Market condition - Five forces 2023 and 2028
• Exhibits32: Chart on End-user - Market share 2023-2028 (%)
• Exhibits33: Data Table on End-user - Market share 2023-2028 (%)
• Exhibits34: Chart on Comparison by End-user
• Exhibits35: Data Table on Comparison by End-user
• Exhibits36: Chart on Large enterprise - Market size and forecast 2023-2028 ($ million)
• Exhibits37: Data Table on Large enterprise - Market size and forecast 2023-2028 ($ million)
• Exhibits38: Chart on Large enterprise - Year-over-year growth 2023-2028 (%)
• Exhibits39: Data Table on Large enterprise - Year-over-year growth 2023-2028 (%)
• Exhibits40: Chart on Small and medium enterprise - Market size and forecast 2023-2028 ($ million)
• Exhibits41: Data Table on Small and medium enterprise - Market size and forecast 2023-2028 ($ million)
• Exhibits42: Chart on Small and medium enterprise - Year-over-year growth 2023-2028 (%)
• Exhibits43: Data Table on Small and medium enterprise - Year-over-year growth 2023-2028 (%)
• Exhibits44: Market opportunity by End-user ($ million)
• Exhibits45: Data Table on Market opportunity by End-user ($ million)
• Exhibits46: Chart on Component - Market share 2023-2028 (%)
• Exhibits47: Data Table on Component - Market share 2023-2028 (%)
• Exhibits48: Chart on Comparison by Component
• Exhibits49: Data Table on Comparison by Component
• Exhibits50: Chart on Solution - Market size and forecast 2023-2028 ($ million)
• Exhibits51: Data Table on Solution - Market size and forecast 2023-2028 ($ million)
• Exhibits52: Chart on Solution - Year-over-year growth 2023-2028 (%)
• Exhibits53: Data Table on Solution - Year-over-year growth 2023-2028 (%)
• Exhibits54: Chart on Services - Market size and forecast 2023-2028 ($ million)
• Exhibits55: Data Table on Services - Market size and forecast 2023-2028 ($ million)
• Exhibits56: Chart on Services - Year-over-year growth 2023-2028 (%)
• Exhibits57: Data Table on Services - Year-over-year growth 2023-2028 (%)
• Exhibits58: Market opportunity by Component ($ million)
• Exhibits59: Data Table on Market opportunity by Component ($ million)
• Exhibits60: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
• Exhibits61: Chart on Market share By Geographical Landscape 2023-2028 (%)
• Exhibits62: Data Table on Market share By Geographical Landscape 2023-2028 (%)
• Exhibits63: Chart on Geographic comparison
• Exhibits64: Data Table on Geographic comparison
• Exhibits65: Chart on North America - Market size and forecast 2023-2028 ($ million)
• Exhibits66: Data Table on North America - Market size and forecast 2023-2028 ($ million)
• Exhibits67: Chart on North America - Year-over-year growth 2023-2028 (%)
• Exhibits68: Data Table on North America - Year-over-year growth 2023-2028 (%)
• Exhibits69: Chart on Europe - Market size and forecast 2023-2028 ($ million)
• Exhibits70: Data Table on Europe - Market size and forecast 2023-2028 ($ million)
• Exhibits71: Chart on Europe - Year-over-year growth 2023-2028 (%)
• Exhibits72: Data Table on Europe - Year-over-year growth 2023-2028 (%)
• Exhibits73: Chart on APAC - Market size and forecast 2023-2028 ($ million)
• Exhibits74: Data Table on APAC - Market size and forecast 2023-2028 ($ million)
• Exhibits75: Chart on APAC - Year-over-year growth 2023-2028 (%)
• Exhibits76: Data Table on APAC - Year-over-year growth 2023-2028 (%)
• Exhibits77: Chart on South America - Market size and forecast 2023-2028 ($ million)
• Exhibits78: Data Table on South America - Market size and forecast 2023-2028 ($ million)
• Exhibits79: Chart on South America - Year-over-year growth 2023-2028 (%)
• Exhibits80: Data Table on South America - Year-over-year growth 2023-2028 (%)
• Exhibits81: Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
• Exhibits82: Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
• Exhibits83: Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
• Exhibits84: Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
• Exhibits85: Chart on US - Market size and forecast 2023-2028 ($ million)
• Exhibits86: Data Table on US - Market size and forecast 2023-2028 ($ million)
• Exhibits87: Chart on US - Year-over-year growth 2023-2028 (%)
• Exhibits88: Data Table on US - Year-over-year growth 2023-2028 (%)
• Exhibits89: Chart on UK - Market size and forecast 2023-2028 ($ million)
• Exhibits90: Data Table on UK - Market size and forecast 2023-2028 ($ million)
• Exhibits91: Chart on UK - Year-over-year growth 2023-2028 (%)
• Exhibits92: Data Table on UK - Year-over-year growth 2023-2028 (%)
• Exhibits93: Chart on Germany - Market size and forecast 2023-2028 ($ million)
• Exhibits94: Data Table on Germany - Market size and forecast 2023-2028 ($ million)
• Exhibits95: Chart on Germany - Year-over-year growth 2023-2028 (%)
• Exhibits96: Data Table on Germany - Year-over-year growth 2023-2028 (%)
• Exhibits97: Chart on China - Market size and forecast 2023-2028 ($ million)
• Exhibits98: Data Table on China - Market size and forecast 2023-2028 ($ million)
• Exhibits99: Chart on China - Year-over-year growth 2023-2028 (%)
• Exhibits100: Data Table on China - Year-over-year growth 2023-2028 (%)
• Exhibits101: Chart on India - Market size and forecast 2023-2028 ($ million)
• Exhibits102: Data Table on India - Market size and forecast 2023-2028 ($ million)
• Exhibits103: Chart on India - Year-over-year growth 2023-2028 (%)
• Exhibits104: Data Table on India - Year-over-year growth 2023-2028 (%)
• Exhibits105: Market opportunity By Geographical Landscape ($ million)
• Exhibits106: Data Tables on Market opportunity By Geographical Landscape ($ million)
• Exhibits107: Impact of drivers and challenges in 2023 and 2028
• Exhibits108: Overview on criticality of inputs and factors of differentiation
• Exhibits109: Overview on factors of disruption
• Exhibits110: Impact of key risks on business
• Exhibits111: Companies covered
• Exhibits112: Matrix on companies position and classification
• Exhibits113: audEERING GmbH - Overview
• Exhibits114: audEERING GmbH - Product / Service
• Exhibits115: audEERING GmbH - Key offerings
• Exhibits116: Avaya LLC - Overview
• Exhibits117: Avaya LLC - Product / Service
• Exhibits118: Avaya LLC - Key news
• Exhibits119: Avaya LLC - Key offerings
• Exhibits120: Calabrio Inc. - Overview
• Exhibits121: Calabrio Inc. - Product / Service
• Exhibits122: Calabrio Inc. - Key offerings
• Exhibits123: CallMiner Inc. - Overview
• Exhibits124: CallMiner Inc. - Product / Service
• Exhibits125: CallMiner Inc. - Key offerings
• Exhibits126: Genesys Telecommunications Laboratories Inc. - Overview
• Exhibits127: Genesys Telecommunications Laboratories Inc. - Product / Service
• Exhibits128: Genesys Telecommunications Laboratories Inc. - Key offerings
• Exhibits129: Invoca Inc. - Overview
• Exhibits130: Invoca Inc. - Product / Service
• Exhibits131: Invoca Inc. - Key offerings
• Exhibits132: Liveperson Inc. - Overview
• Exhibits133: Liveperson Inc. - Business segments
• Exhibits134: Liveperson Inc. - Key offerings
• Exhibits135: Liveperson Inc. - Segment focus
• Exhibits136: NICE Ltd. - Overview
• Exhibits137: NICE Ltd. - Business segments
• Exhibits138: NICE Ltd. - Key news
• Exhibits139: NICE Ltd. - Key offerings
• Exhibits140: NICE Ltd. - Segment focus
• Exhibits141: Qualtrics LLC - Overview
• Exhibits142: Qualtrics LLC - Product / Service
• Exhibits143: Qualtrics LLC - Key offerings
• Exhibits144: Talkdesk Inc. - Overview
• Exhibits145: Talkdesk Inc. - Product / Service
• Exhibits146: Talkdesk Inc. - Key offerings
• Exhibits147: ThoughtSpot Inc. - Overview
• Exhibits148: ThoughtSpot Inc. - Product / Service
• Exhibits149: ThoughtSpot Inc. - Key news
• Exhibits150: ThoughtSpot Inc. - Key offerings
• Exhibits151: Uniphore Technologies Inc. - Overview
• Exhibits152: Uniphore Technologies Inc. - Product / Service
• Exhibits153: Uniphore Technologies Inc. - Key offerings
• Exhibits154: Verint Systems Inc. - Overview
• Exhibits155: Verint Systems Inc. - Product / Service
• Exhibits156: Verint Systems Inc. - Key offerings
• Exhibits157: Voci Technologies Inc. - Overview
• Exhibits158: Voci Technologies Inc. - Product / Service
• Exhibits159: Voci Technologies Inc. - Key offerings
• Exhibits160: VoiceSense Ltd - Overview
• Exhibits161: VoiceSense Ltd - Product / Service
• Exhibits162: VoiceSense Ltd - Key offerings
• Exhibits163: Inclusions checklist
• Exhibits164: Exclusions checklist
• Exhibits165: Currency conversion rates for US$
• Exhibits166: Research methodology
• Exhibits167: Information sources
• Exhibits168: Data validation
• Exhibits169: Validation techniques employed for market sizing
• Exhibits170: Data synthesis
• Exhibits171: 360 degree market analysis
• Exhibits172: List of abbreviations