日本醫療保健業務流程外包市場報告（按服務類型（支付方服務、提供方服務、製藥服務）和地區分類，2026-2034 年）

Japan Healthcare BPO Market Report by Service (Payer Service, Provider Service, Pharmaceutical Service), and Region 2026-2034

出版日期: 2026年01月01日 | 出版商:

IMARC | 英文 121 Pages | 商品交期: 5-7個工作天內

價格

簡介目錄

2025年，日本醫療保健業務流程外包（BPO）市場規模達20.941億美元。展望未來， IMARC Group預計到2034年，該市場規模將達到41.804億美元，2026年至2034年間的複合年成長率（CAGR）為7.98%。推動市場成長的因素眾多，包括降低工作量和營運成本的需求不斷成長、多種慢性疾病發病率上升以及醫療機構提高利潤率的意願增強。

本報告解答的關鍵問題

1.日本醫療保健BPO市場規模有多大？
2.日本醫療保健BPO市場的未來前景如何？
3.推動日本醫療保健BPO市場發展的關鍵因素是什麼？

Japan healthcare BPO market size reached USD 2,094.1 Million in 2025. Looking forward, IMARC Group expects the market to reach USD 4,180.4 Million by 2034, exhibiting a growth rate (CAGR) of 7.98% during 2026-2034. The market is being propelled by several significant factors, including an increasing demand to lower workloads and operational expenses, a rising incidence of numerous chronic illnesses, and a growing inclination among healthcare facilities to enhance profit margins.

Healthcare business process outsourcing (BPO) involves the outsourcing of non-clinical functions of a healthcare institution to an external contractor. These functions encompass a range of tasks, including coding, billing services, laboratory tests and reporting, data entry, claims processing, employee training, financial and accounting tasks, customer relationship management (CRM), human resource management (HRM), handling patient insurance information, and transcription services. This approach offers convenient services, enhances data security, improves data storage and recovery, and optimizes workflow management. It contributes to increased profitability by boosting staff productivity, enabling organizations to concentrate on their core operations, and providing more efficient patient care instead of diverting resources to non-core tasks. Additionally, it enhances the patient experience and facilitates access to healthcare specialists at a reduced cost.

Japan Healthcare BPO Market Trends:

In the context of the Japanese market, several factors are driving the increased adoption of healthcare business process outsourcing (BPO). Firstly, there is a growing prevalence of chronic diseases like cancer, arthritis, diabetes, and cardiovascular disorders, contributing to the demand for healthcare BPO services. Moreover, there is a rising awareness among individuals in Japan about the availability of various health insurance plans and telehealth services, further fueling the growth of the healthcare BPO market. Additionally, the ease of access to a skilled workforce and the reduced risk of errors associated with healthcare BPOs are also attractive aspects for industry investors. The demand for improved patient care and safety is on the rise in Japanese healthcare facilities. The emergence of machine learning (ML) and artificial intelligence (AI) tools for efficient drug discovery processes is another factor driving market growth. Furthermore, the utilization of healthcare BPOs to boost productivity and streamline workflow processes is positively impacting the market outlook. Besides this, regulatory agencies are encouraging the adoption of healthcare BPOs due to their cost-saving potential, which is expected to propel the market growth in the country over the forecasted period.

Japan Healthcare BPO Market Segmentation:

Service Insights:

Payer Service
- Human Resource Management
- Claims Management
- Customer Relationship Management
- Operational and Administrative Management
- Care Management
- Provider Management
- Others
Provider Service
- Patient Enrollment and Strategic Planning
- Patient Care Service
- Revenue Cycle Management
Pharmaceutical Service
- Manufacturing Services
- Research and Development Services
- Non-clinical Services

Regional Insights:

Kanto Region
Kansai/Kinki Region
Central/ Chubu Region
Kyushu-Okinawa Region
Tohoku Region
Chugoku Region
Hokkaido Region
Shikoku Region
The report has also provided a comprehensive analysis of all the major regional markets, which include Kanto Region, Kansai/Kinki Region, Central/ Chubu Region, Kyushu-Okinawa Region, Tohoku Region, Chugoku Region, Hokkaido Region, and Shikoku Region.

Competitive Landscape:

The market research report has also provided a comprehensive analysis of the competitive landscape. Competitive analysis such as market structure, key player positioning, top winning strategies, competitive dashboard, and company evaluation quadrant has been covered in the report. Also, detailed profiles of all major companies have been provided.

Key Questions Answered in This Report

1.How big is the healthcare BPO market in Japan?
2.What is the future outlook for the healthcare BPO market in Japan?
3.What are the key factors driving healthcare BPO market in Japan?

1 Preface

2 Scope and Methodology

2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
- 2.3.1 Primary Sources
- 2.3.2 Secondary Sources
2.4 Market Estimation
- 2.4.1 Bottom-Up Approach
- 2.4.2 Top-Down Approach
2.5 Forecasting Methodology

3 Executive Summary

4 Japan Healthcare BPO Market - Introduction

4.1 Overview
4.2 Market Dynamics
4.3 Industry Trends
4.4 Competitive Intelligence

5 Japan Healthcare BPO Market Landscape

5.1 Historical and Current Market Trends (2020-2025)
5.2 Market Forecast (2026-2034)

6 Japan Healthcare BPO Market - Breakup by Service

6.1 Payer Service
- 6.1.1 Overview
- 6.1.2 Historical and Current Market Trends (2020-2025)
- 6.1.3 Market Segmentation
  - 6.1.3.1 Human Resource Management
  - 6.1.3.2 Claims Management
  - 6.1.3.3 Customer Relationship Management
  - 6.1.3.4 Operational and Administrative Management
  - 6.1.3.5 Care Management
  - 6.1.3.6 Provider Management
  - 6.1.3.7 Others
- 6.1.4 Market Forecast (2026-2034)
6.2 Provider Service
- 6.2.1 Overview
- 6.2.2 Historical and Current Market Trends (2020-2025)
- 6.2.3 Market Segmentation
  - 6.2.3.1 Patient Enrollment and Strategic Planning
  - 6.2.3.2 Patient Care Service
  - 6.2.3.3 Revenue Cycle Management
- 6.2.4 Market Forecast (2026-2034)
6.3 Pharmaceutical Service
- 6.3.1 Overview
- 6.3.2 Historical and Current Market Trends (2020-2025)
- 6.3.3 Market Segmentation
  - 6.3.3.1 Manufacturing Services
  - 6.3.3.2 Research and Development Services
  - 6.3.3.3 Non-clinical Services
- 6.3.4 Market Forecast (2026-2034)

7 Japan Healthcare BPO Market - Breakup by Region

7.1 Kanto Region
- 7.1.1 Overview
- 7.1.2 Historical and Current Market Trends (2020-2025)
- 7.1.3 Market Breakup by Service
- 7.1.4 Key Players
- 7.1.5 Market Forecast (2026-2034)
7.2 Kansai/Kinki Region
- 7.2.1 Overview
- 7.2.2 Historical and Current Market Trends (2020-2025)
- 7.2.3 Market Breakup by Service
- 7.2.4 Key Players
- 7.2.5 Market Forecast (2026-2034)
7.3 Central/ Chubu Region
- 7.3.1 Overview
- 7.3.2 Historical and Current Market Trends (2020-2025)
- 7.3.3 Market Breakup by Service
- 7.3.4 Key Players
- 7.3.5 Market Forecast (2026-2034)
7.4 Kyushu-Okinawa Region
- 7.4.1 Overview
- 7.4.2 Historical and Current Market Trends (2020-2025)
- 7.4.3 Market Breakup by Service
- 7.4.4 Key Players
- 7.4.5 Market Forecast (2026-2034)
7.5 Tohoku Region
- 7.5.1 Overview
- 7.5.2 Historical and Current Market Trends (2020-2025)
- 7.5.3 Market Breakup by Service
- 7.5.4 Key Players
- 7.5.5 Market Forecast (2026-2034)
7.6 Chugoku Region
- 7.6.1 Overview
- 7.6.2 Historical and Current Market Trends (2020-2025)
- 7.6.3 Market Breakup by Service
- 7.6.4 Key Players
- 7.6.5 Market Forecast (2026-2034)
7.7 Hokkaido Region
- 7.7.1 Overview
- 7.7.2 Historical and Current Market Trends (2020-2025)
- 7.7.3 Market Breakup by Service
- 7.7.4 Key Players
- 7.7.5 Market Forecast (2026-2034)
7.8 Shikoku Region
- 7.8.1 Overview
- 7.8.2 Historical and Current Market Trends (2020-2025)
- 7.8.3 Market Breakup by Service
- 7.8.4 Key Players
- 7.8.5 Market Forecast (2026-2034)

8 Japan Healthcare BPO Market - Competitive Landscape

8.1 Overview
8.2 Market Structure
8.3 Market Player Positioning
8.4 Top Winning Strategies
8.5 Competitive Dashboard
8.6 Company Evaluation Quadrant

9 Profiles of Key Players

9.1 Company A
- 9.1.1 Business Overview
- 9.1.2 Services Offered
- 9.1.3 Business Strategies
- 9.1.4 SWOT Analysis
- 9.1.5 Major News and Events
9.2 Company B
- 9.2.1 Business Overview
- 9.2.2 Services Offered
- 9.2.3 Business Strategies
- 9.2.4 SWOT Analysis
- 9.2.5 Major News and Events
9.3 Company C
- 9.3.1 Business Overview
- 9.3.2 Services Offered
- 9.3.3 Business Strategies
- 9.3.4 SWOT Analysis
- 9.3.5 Major News and Events
9.4 Company D
- 9.4.1 Business Overview
- 9.4.2 Services Offered
- 9.4.3 Business Strategies
- 9.4.4 SWOT Analysis
- 9.4.5 Major News and Events
9.5 Company E
- 9.5.1 Business Overview
- 9.5.2 Services Offered
- 9.5.3 Business Strategies
- 9.5.4 SWOT Analysis
- 9.5.5 Major News and Events

10 Japan Healthcare BPO Market - Industry Analysis

10.1 Drivers, Restraints, and Opportunities
- 10.1.1 Overview
- 10.1.2 Drivers
- 10.1.3 Restraints
- 10.1.4 Opportunities
10.2 Porters Five Forces Analysis
- 10.2.1 Overview
- 10.2.2 Bargaining Power of Buyers
- 10.2.3 Bargaining Power of Suppliers
- 10.2.4 Degree of Competition
- 10.2.5 Threat of New Entrants
- 10.2.6 Threat of Substitutes
10.3 Value Chain Analysis