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市場調查報告書
商品編碼
1819867
點擊流分析市場報告(按組件、部署模式、應用程式、行業垂直和地區分類)2025-2033Clickstream Analytics Market Report by Component, Deployment Mode, Application, Industry Vertical, and Region 2025-2033 |
2024年,全球點擊流分析市場規模達19億美元。展望未來, IMARC Group預計到2033年,該市場規模將達到61億美元,2025-2033年期間的複合年成長率(CAGR)為12.77%。電子商務活動的日益活躍、對提升客戶體驗的需求日益成長、機器學習(ML)的顯著進步、個人化行銷需求的不斷成長、資料分析的興起以及不斷發展的數位行銷策略是推動市場成長的一些主要因素。
電子商務產業蓬勃發展
電子商務的快速擴張顯著增加了對點擊流分析的需求。企業利用這些資料來了解客戶行為、最佳化網站並個人化行銷工作,從而提高銷售額和客戶保留率。根據產業報告,印度電子商務產業預計到2024年將達到44,166.8億印度盧比,年成長率為11.45%,到2029年將達到75919.4億印度盧比。 2022年,UPI交易額達到125.94兆印度盧比,用戶群超過8億。到2029年,電子商務用戶預計將達到5.016億。預計2024年用戶滲透率將達22.1%,到2029年預計將成長到34.0%。預計每位用戶平均收入(ARPU)將達到14,121印度盧比。印度政府電子市場 (GeM) 在 2022-23 會計年度創下了 2,011 億美元 GMV 的最高紀錄。自成立以來,截至 2023 年 7 月 23 日,GeM 累計 GMV 已超過 4.5 兆印度盧比。這進一步推動了點擊流分析市場統計數據的大幅成長。
更加重視客戶體驗
透過個人化服務和產品來改善客戶體驗的日益重視正在影響市場成長。點擊流分析提供了有關使用者偏好和行為模式的寶貴見解,可協助企業客製化產品並提高客戶滿意度和忠誠度。例如,AWS 在 2024 年 7 月宣布了一項名為 Clickstream Analytics on AWS 的新服務,這是一種端到端解決方案,用於收集、提取、分析和視覺化組織的 Web 和行動應用程式內的點擊流資料。借助此新解決方案,組織可以將其資料保存在其 AWS 帳戶的安全性和合規性邊界內,並根據其需求自訂處理和分析。該解決方案提供了一個用於捕獲、處理和視覺化點擊流資料的後端系統。它可以使用 AWS CloudFormation 範本快速部署。此外,它還包括專為行動應用程式設計的 Java 和 Swift SDK,簡化了資料收集,並為開發人員提供了一個方便用戶使用的 API 來收集特定於應用程式的資料,處理本地緩衝、通訊重試等任務。預計這將對未來幾年的點擊流分析市場預測產生積極影響。
巨量資料和人工智慧技術的進步
巨量資料、機器學習和人工智慧領域的技術進步增強了高效處理和分析大量點擊流資料的能力。這些技術實現了複雜的模式識別和預測分析,推動了市場成長。例如,2023 年 9 月,甲骨文公司展示了 Oracle Analytics Cloud 中基於人工智慧的全新功能。這些新功能利用 Oracle 雲端基礎架構 (OCI) 生成式人工智慧服務,協助分析自助服務使用者更快、更有效率地進行複雜的分析,並做出更明智的業務決策,而無需等待資料科學家或 IT 團隊的協助。新發布的功能包括生成式人工智慧資料互動、人工智慧文件理解、情境洞察以及協作軟體整合。
軟體佔大部分市場佔有率
點擊流分析市場對軟體組件的需求源自於對高階資料處理能力、即時分析以及與現有系統無縫整合的需求。企業需要先進的工具來有效處理大量點擊流資料,獲得切實可行的洞察,並打造個人化的客戶體驗。巨量資料、人工智慧和機器學習技術的興起增強了這些軟體組件的功能,使其成為企業獲得競爭優勢的關鍵。此外,對數據驅動決策和提升用戶參與度的日益重視,也推動了對強大分析軟體的需求。
本地部署佔產業最大佔有率
點擊流分析市場對本地部署的需求源於對增強資料安全性、遵守嚴格監管要求以及加強資料管理控制的需求。處理敏感資訊的組織更傾向於本地部署解決方案,以保護資料隱私並確保符合行業標準。此外,本地部署能夠更好地進行客製化並與現有 IT 基礎架構整合,使企業能夠根據特定需求客製化分析解決方案並保持營運控制。
點擊路徑最佳化代表了領先的細分市場
點擊流分析市場對點擊路徑最佳化應用程式的需求源自於提升使用者體驗、提高轉換率和改善網站效能的需求。企業使用這些應用程式來分析使用者導航模式、識別瓶頸並簡化客戶旅程。透過最佳化點擊路徑,企業可以降低跳出率、提高客戶滿意度並提升銷售。此外,電子商務的興起以及對數據驅動決策的重視進一步刺激了對點擊路徑最佳化工具的需求。
零售和電子商務在市場上佔據明顯主導地位
零售和電子商務領域對點擊流分析的需求源於了解客戶行為、最佳化線上購物體驗和個人化行銷工作的需求。零售商利用點擊流資料來分析使用者旅程、改善網站導航並增強產品推薦,從而提高轉換率和客戶滿意度。此外,電子商務領域競爭日益激烈,企業越來越重視數據驅動的決策以保持市場領先地位,這進一步推動了該領域對點擊流分析的需求。
北美引領市場,佔據最大的點擊流分析市場佔有率
該報告還對所有主要區域市場進行了全面分析,包括北美(美國和加拿大);歐洲(德國、法國、英國、義大利、西班牙、俄羅斯等);亞太地區(中國、日本、印度、韓國、澳洲、印尼等);拉丁美洲(巴西、墨西哥等);以及中東和非洲。報告指出,北美是點擊流分析最大的區域市場。
日益成長的電子商務活動、重要的先進資料分析基礎設施以及對個人化客戶體驗的高度關注,正在推動整個北美的市場成長。根據美國人口普查局的數據,到 2023 年底,電子商務銷售額占美國零售總額的 15.6%。據 eMarketer 稱,2023 年中國的線上電子商務銷售額超過 7.1 億客戶。據 Insider Intelligence 和 eMarketer 稱,預計 2024 年全球電子商務銷售額將超過 6 兆美元。巨量資料和人工智慧 (AI) 技術的廣泛應用正在增強分析能力,而法規遵從性需要推動企業最佳化資料使用。
(請注意,這只是關鍵參與者的部分名單,完整名單將在報告中提供。)
The global clickstream analytics market size reached USD 1.9 Billion in 2024. Looking forward, IMARC Group expects the market to reach USD 6.1 Billion by 2033, exhibiting a growth rate (CAGR) of 12.77% during 2025-2033. The increasing e-commerce activity, the rising need for improved customer experience, significant advancements in machine learning (ML), the growing demand for personalized marketing, the rise of data analytics, and growing digital marketing strategies are some of the major factors propelling the market growth.
Growing E-commerce Sector
The rapid expansion of e-commerce is significantly increasing the need for clickstream analytics. Businesses leverage this data to understand customer behavior, optimize websites, and personalize marketing efforts, which leads to improved sales and customer retention. According to the industry report, India's e-commerce sector is expected to reach INR 4,416.68 billion in 2024, with an annual growth rate of 11.45% to reach INR 7,591.94 billion by 2029. The UPI transactions touched INR 125.94 trillion in 2022, with a user base exceeding 800 million. By 2029, e-commerce users are expected to reach 501.6 million. User penetration is projected to be 22.1% in 2024, with an anticipated increase to 34.0% by 2029. The average revenue per user (ARPU) is expected to be INR 14,121. The Government e-marketplace (GeM) achieved its highest GMV record of $2011 billion in FY 2022-23. Since its inception, GeM has amassed a cumulative GMV exceeding INR 4.5 trillion by July 23, 2023. This is further fueling the clickstream analytics market statistics significantly.
Increasing Focus on Customer Experience
The growing emphasis on improving customer experience through personalized services and products is influencing the market growth. Clickstream analytics provides valuable insights into user preferences and behavior patterns, helping businesses tailor their offerings and enhance customer satisfaction and loyalty. For instance, in July 2024, AWS announced a new service called Clickstream Analytics on AWS, an end-to-end solution to collect, ingest, analyze, and visualize clickstream data inside organizations' web and mobile applications. With this new solution, organizations can keep their data in their AWS account's security and compliance perimeter and customize the processing and analytics to their requirements. The solution offers a backend system for capturing, processing, and visualizing clickstream data. It can be quickly deployed using an AWS CloudFormation template. Furthermore, it includes Java and Swift SDKs specifically designed for mobile applications, simplifying data collection, and providing developers with a user-friendly API to gather application-specific data, handling tasks such as local buffering, communication retries, and more. This is expected to positively influence the clickstream analytics market forecast over the coming years.
Advancements in Big Data and AI Technologies
Technological advancements in big data, machine learning, and artificial intelligence have enhanced the ability to process and analyze vast amounts of clickstream data efficiently. These technologies enable sophisticated pattern recognition and predictive analytics, driving market growth. For instance, in September 2023, Oracle showcased new AI-powered capabilities within Oracle Analytics Cloud. Leveraging the Oracle Cloud Infrastructure (OCI) Generative AI service, the new capabilities assist analytics self-service users to conduct sophisticated analysis and make better business decisions without having to wait for data scientists or IT teams more quickly and efficiently. Newly announced capabilities include generative AI data interactions, AI-powered document understanding, contextual insights, and collaboration software integrations.
Software accounts for the majority of the market share
The demand for software components in the clickstream analytics market is driven by the need for advanced data processing capabilities, real-time analytics, and seamless integration with existing systems. Businesses require sophisticated tools to handle vast amounts of clickstream data efficiently, derive actionable insights, and personalize customer experiences. The rise of big data, AI, and machine learning technologies enhances the functionality of these software components, making them essential for competitive advantage. Additionally, the increasing emphasis on data-driven decision-making and improving user engagement fuels the demand for robust analytics software.
On-premises holds the largest share of the industry
The demand for on-premises deployment in the clickstream analytics market is driven by the need for enhanced data security, compliance with stringent regulatory requirements, and greater control over data management. Organizations handling sensitive information prefer on-premises solutions to safeguard data privacy and ensure compliance with industry standards. Additionally, on-premises deployment offers better customization and integration with existing IT infrastructure, enabling businesses to tailor analytics solutions to their specific needs and maintain operational control.
Click path optimization represents the leading market segment
The demand for click path optimization applications in the clickstream analytics market is driven by the need to enhance user experience, increase conversion rates, and improve website performance. Businesses use these applications to analyze user navigation patterns, identify bottlenecks, and streamline the customer journey. By optimizing click paths, companies can reduce bounce rates, improve customer satisfaction, and boost sales. Additionally, the rise of e-commerce and the emphasis on data-driven decision-making further fuel the demand for click path optimization tools.
Retail and e-commerce exhibit a clear dominance in the market
The demand for clickstream analytics in retail and e-commerce is driven by the need to understand customer behavior, optimize online shopping experiences, and personalize marketing efforts. Retailers leverage clickstream data to analyze user journeys, improve website navigation, and enhance product recommendations, leading to higher conversion rates and customer satisfaction. Additionally, the growing competition in e-commerce and the emphasis on data-driven decision-making to stay ahead in the market further boost the demand for clickstream analytics in this sector.
North America leads the market, accounting for the largest clickstream analytics market share
The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America represents the largest regional market for clickstream analytics.
The increasing e-commerce activities, significant advanced data analytics infrastructure, and a strong focus on personalized customer experiences are driving market growth across the North American region. According to the U.S. Census Bureau, e-commerce sales made up 15.6% of total U.S. retail sales by the end of 2023. According to eMarketer, China's online e-commerce sales reached over 710 million customers in 2023. According to Insider Intelligence and eMarketer, worldwide e-commerce sales are expected to exceed $6 trillion in 2024. The widespread adoption of big data and artificial intelligence (AI) technologies is enhancing analytics capabilities, while regulatory compliance needs to push businesses to optimize data usage.
(Please note that this is only a partial list of the key players, and the complete list is provided in the report.)