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市場調查報告書
商品編碼
1390558

2023-2028 年按營運商（固定、行動）、解決方案（軟體、服務）、部署（本地、基於雲端）、組織規模（中小企業、大型企業）和地區分類的電信服務保障市場報告

Telecom Service Assurance Market Report by Operator (Fixed, Mobile), Solution (Software, Services), Deployment (On-premises, Cloud-based), Organization Size (Small and Medium-sized Enterprises, Large Enterprises), and Region 2023-2028
出版日期: | 出版商: IMARC | 英文 148 Pages | 商品交期: 2-3個工作天內

價格

概要

2022年全球電信服務保障市場規模達71億美元。展望未來， IMARC Group預計到2028年市場規模將達到116億美元，2022-2028年複合年成長率（CAGR）為8.53%。網路架構日益複雜，需要全面的監督和管理，大眾對安全的擔憂日益增加，對以客戶為中心的方法的更加關注，以及 5G 和物聯網 (IoT) 等尖端技術的引入代表了一些推動市場的因素。

電信服務保證是電信服務供應商採用的策略流程，旨在確保以最佳品質水準提供服務，滿足客戶期望和行業標準。它包含監視、管理和最佳化服務的效能、品質和可用性的各種方法、工具和解決方案。服務保障是現代電信系統的重要組成部分，它可以洞察網路效率，在潛在問題影響使用者體驗之前解決它們。透過持續觀察和智慧分析，提供者能夠找出系統中的不一致或錯誤，從而促進及時解決。透過實施先進的資料和趨勢分析技術，這些機制可確保無縫操作，提供延遲更低、可靠性更高、品質更高的服務。

全球市場主要是由網路架構日益複雜性所推動的，因此需要全面的監督和管理。與此一致的是，人們越來越重視透過提高服務品質來提高客戶滿意度，從而促進了採用。此外，5G 和物聯網 (IoT) 等尖端技術的引入催生了對先進服務保障解決方案的需求。除此之外，資料流量的增加和對高速網際網路的需求正在影響對高效網路管理的需求，從而刺激了市場。此外，不斷成長的監管合規要求以及各行業電信服務的擴展和多樣化正在促進市場成長。除此之外，基於雲端的解決方案的激增、向虛擬化網路功能的轉變、對創新的更加關注以及客製化解決方案的開發以滿足消費者的多樣化需求。

電信服務保障市場趨勢/促進因素：

群眾安全關切日益加深

隨著網路威脅變得更加複雜和普遍，對安全可靠的電信網路的需求從未如此強烈。電信服務保障提供了即時監控和分析潛在安全漏洞的必要基礎設施。這不僅是保護透過網路傳輸的資料；它還確保及時檢測和緩解未經授權的存取和違規行為。由於企業和個人嚴重依賴電信來實現銀行、醫療保健和個人通訊等各種目的，因此這些服務的完整性成為一個關鍵問題。因此，對全面安全措施的關注促使電信公司投資於先進的服務保障解決方案，這些解決方案可以提供網路健康和安全的整體概覽。透過識別漏洞並實施主動措施，電信服務保障增加了寶貴的保護層，使其成為促進市場成長的重要因素。

與新興科技的日益融合

擴增實境（AR）、虛擬實境（VR）等新興技術與電信業務的整合帶來了新的挑戰與機會。這些技術需要不間斷的、高品質的服務交付才能有效發揮作用。因此，電信服務保障在確保這些先進技術的無縫整合方面的作用至關重要。監控網路內複雜的互動和依賴關係可確保以最小的延遲和最大的可靠性提供這些服務。 AR和VR等技術創新的推動使得電信服務保障在提供適應性強、有彈性的基礎設施方面變得越來越重要。這確保電信網路能夠支援這些要求嚴苛的技術，增強用戶體驗，從而促進市場的持續成長。

更重視以客戶為中心的方法

電信業向以客戶為中心的方法的轉變正在從根本上改變服務的設計和交付方式。隨著客戶的期望不斷提高，提供個人化、品質的服務變得至關重要。電信服務保障使供應商能夠監控、管理和提高服務品質，從而在這項轉型中發揮至關重要的作用。這確保透過客製化解決方案和高響應能力滿足客戶需求。透過分析客戶行為和偏好，電信服務保障工具可以幫助提供者設計與個人需求緊密結合的服務。專注於提高客戶滿意度和忠誠度不僅對於留住現有客戶至關重要，而且對於吸引新客戶也至關重要。因此，在電信服務保障的支持下，以客戶為中心的方法的推動成為市場的重要促進因素，反映了行業價值觀和優先事項的更廣泛轉變。

電信服務保障產業細分：

IMARC Group提供了全球電信服務保障市場報告各細分市場主要趨勢的分析，以及 2023 年至 2028 年全球、區域和國家層面的預測。我們的報告根據營運商、解決方案、部署和組織規模對市場進行了分類。

按營運商分類：

固定的

移動的

固定代表最大的細分市場

該報告根據營運商提供了詳細的市場細分和分析。這包括固定和移動。根據該報告，固定業務佔最大部分。

固定市場的成長是由對可靠和穩定連接的持續需求所推動的，特別是在商業領域。資料密集型任務對固網服務的日益依賴以及對高品質服務不斷成長的需求是重要的促進因素。對基礎設施、監管支援和技術進步的持續投資進一步推動了固定業務的擴張。固定連接在許多領域仍然至關重要，新技術的整合不斷增強該領域的相關性。

另一方面，行動市場是由智慧型手機的廣泛普及以及對資料和連接的需求不斷成長所推動的。 5G 等新技術以及全球向行動優先策略的轉變是主要影響因素。對無縫連接、服務品質和跨平台可訪問性的需求正在促進行動領域的成長，使其成為市場的重要組成部分。

依解決方案分解：

軟體

服務

軟體佔大部分市場佔有率

該報告根據解決方案提供了詳細的市場細分和分析。這包括軟體和服務。根據該報告，軟體佔據了最大的部分。

市場中的軟體細分市場是由即時監控、故障排除和複雜分析的需求所驅動的。在當今快速變化的電信環境中，提高網路效能以及與現有基礎設施無縫整合的需求至關重要。不斷的技術發展和對客戶滿意度的日益關注有助於該細分市場的成長。具有成本效益的解決方案使電信業者能夠保持競爭力，進一步增強了軟體在市場上的重要性。這種多方面的方法使軟體成為電信服務保障市場的主要部分。

另一方面，由於需要專業協助、實施和支持，服務領域正在成長。在複雜的現代電信環境中，這些服務在確保效率和遵守不斷發展的標準方面發揮著至關重要的作用。隨著技術的進步，專業服務在規劃、部署和維護電信服務保障解決方案方面的重要性變得更加明顯，使其成為產業的重要組成部分。

依部署分解：

本地

基於雲端

本地代表最大的細分市場

該報告根據部署提供了詳細的市場細分和分析。這包括本地和基於雲端的。根據該報告，本地佔最大部分。

市場上的本地解決方案因其能夠提供增強的控制和安全性而受到青睞。需要對其系統進行客製化和直接監督的組織傾向於本地解決方案。遵守資料安全法規至關重要，本地解決方案可以更好地控制敏感資料。本地解決方案的靈活性和客製化使其吸引了全球大多數企業。

另一方面，由於這些解決方案提供的可擴展性、靈活性和成本效率，電信服務保障市場的基於雲端的部分正在經歷成長。基於雲端的解決方案可以與現有系統快速整合，滿足現代電信營運商的動態需求。數位轉型的趨勢正在推動更多電信業者採用基於雲端的解決方案，從而推動這一領域的發展。

按組織規模分類：

中小企業

大型企業

大型企業佔大部分市場佔有率

該報告根據組織規模對市場進行了詳細的細分和分析。這包括中小企業和大型企業。報告稱，大型企業佔最大部分。

大型企業正在大力投資電信服務保障市場，以管理廣泛的網路。他們正在尋求透過這些投資來提高效率並提高客戶滿意度。人工智慧和巨量資料分析等創新技術的採用對於確保品質至關重要。競爭的加劇和監管合規性也促使大型企業採用這些解決方案。這些因素共同促進了大型企業部門的成長。

另一方面，市場中小企業（SME）的成長主要是由於他們需要經濟高效的解決方案來處理複雜的網路。資料流量的大幅成長導致人們更加關注網路管理和客戶體驗。因此，中小企業正在轉向電信服務保障工具來提高效率和反應能力，使其成為該行業中不斷成長的細分市場。

按地區分類：

北美洲

美國

加拿大

亞太

中國

日本

印度

韓國

澳洲

印尼

其他

歐洲

德國

法國

英國

義大利

西班牙

俄羅斯

其他

拉丁美洲

巴西

墨西哥

其他

中東和非洲

北美市場主導明顯，電信服務保障市佔率最大

該報告還對所有主要區域市場進行了全面分析，其中包括北美（美國和加拿大）；亞太地區（中國、日本、印度、韓國、澳洲、印尼等）；歐洲（德國、法國、英國、義大利、西班牙、俄羅斯等）；拉丁美洲（巴西、墨西哥等）；以及中東和非洲。報告稱，北美佔據最大的市場佔有率。

先進的技術基礎設施、創新解決方案的高採用率以及對客戶體驗的高度重視推動了北美地區電信服務保障市場的成長。加強城鄉地區互聯互通的監管支持和措施進一步促進了這一成長。

主要市場參與者的存在、大量的研發投資以及成熟的電信業也正在塑造該地區的市場。物聯網設備的興起、網路安全意識的增強以及對可擴展解決方案的需求都增加了複雜性並推動了對電信服務保障的需求。

此外，人工智慧和巨量資料分析等新興技術的整合，加上持續的數位轉型舉措，是推動北美市場的決定性因素。對品質保證、監管合規性和對技術進步的持續追求鞏固了該區域細分市場的成長軌跡。

競爭格局：

主要參與者積極參與旨在確保市場持續成長的策略。這些公司正在投資研發 (R&D)，以創新符合新興技術和客戶需求的新解決方案。與技術合作夥伴的合作以及併購通常是他們擴大產品和市場範圍策略的一部分。他們專注於自動化並整合人工智慧 (AI)、機器學習 (ML) 和基於雲端的解決方案，以提高服務品質和效率。知名企業也專注於監管合規性，及時了解各個司法管轄區的法律要求。大公司也實施以客戶為中心的方法來留住現有客戶，並努力為客戶提供全面的培訓和支援。行銷活動旨在促進不同細分市場和地區的保障服務。此外，這些公司經常參與符合其企業價值觀並建立品牌聲譽的社會責任計劃。

該報告對市場競爭格局進行了全面分析。也提供了所有主要公司的詳細資料。市場上的一些主要參與者包括：

埃森哲公司

博通公司

思科系統公司

科馬奇公司

愛立信公司

惠普企業開發有限公司

華為技術有限公司

國際商業機器公司

NETSCOUT 系統公司

諾基亞公司

東奧科

最近的發展：

2023年8月，埃森哲完成了美國基礎設施專案諮詢和管理公司Anser Advisory的收購。此次收購增強了埃森哲幫助公司以及州和地方公共部門組織更可預測、更有效率地完成大型長期基礎設施專案的能力。

2023 年 7 月，Broadcom Inc. 宣布交付新型 Broadcom Trident 4-X7乙太網路交換器 ASIC，這是一款專為企業資料中心 ToR（架頂式）盒設計的 4.0 太比特/秒完全可程式交換器。 Trident 4-X7 為下一代骨幹/結構技術的 400G 連接提供本機支持，這些技術正在從雲端進入企業資料中心。

2023 年 8 月，思科公司在擴展偵測和回應 (XDR) 平台中推出了新的自動勒索軟體復原系統，使組織能夠自動從勒索軟體攻擊中復原。透過擴展其第三方 XDR 整合以包括資料備份和恢復供應商，並與 Cohesity 整合，Cisco XDR 將在勒索軟體出現的最早跡象時自動檢測和恢復關鍵業務資料。

本報告回答的關鍵問題

  • 2022年全球電信服務保障市場規模有多大
  • 2023-2028年全球電信服務保障市場預計成長率是多少
  • 推動全球電信服務保障市場的關鍵因素是什麼
  • COVID-19 對全球電信服務保障市場有何影響
  • 基於營運商的全球電信服務保障市場區隔如何
  • 基於解決方案的全球電信服務保障市場的細分是什麼
  • 基於部署的全球電信服務保障市場的細分是什麼
  • 根據組織規模，全球電信服務保障市場的細分如何
  • 全球電信服務保障市場的重點區域有哪些
  • 10. 全球電信服務保障市場的主要參與者/公司有哪些？

本報告回答的關鍵問題

  • 2022年全球電信服務保障市場規模有多大？
  • 2023-2028年全球電信服務保障市場的預期成長率是多少？
  • 推動全球電信服務保障市場的關鍵因素是什麼？
  • COVID-19 對全球電信服務保障市場有何影響？
  • 基於營運商的全球電信服務保障市場的分化如何？
  • 基於此解決方案的全球電信服務保障市場的細分是什麼？
  • 基於部署的全球電信服務保障市場的細分如何？
  • 依組織規模，全球電信服務保障市場的細分如何？
  • 全球電信服務保障市場的重點區域有哪些？
  • 全球電信服務保障市場的主要參與者/公司有哪些？

目錄

第 1 章：前言

第 2 章：範圍與方法

  • 研究目的
  • 利害關係人
  • 資料來源
    • 主要資源
    • 二手資料
  • 市場預測
    • 自下而上的方法
    • 自上而下的方法
  • 預測方法

第 3 章：執行摘要

第 4 章：簡介

  • 概述
  • 主要行業趨勢

第 5 章：全球電信服務保障市場

  • 市場概況
  • 市場業績
  • COVID-19 的影響
  • 市場預測

第 6 章：按營運商分類的市場細分

  • 固定的
    • 市場走向
    • 市場預測
  • 移動的
    • 市場走向
    • 市場預測

第 7 章：按解決方案分類市場

  • 軟體
    • 市場走向
    • 市場預測
  • 服務
    • 市場走向
    • 市場預測

第 8 章：按部署分類的市場區隔

  • 本地
    • 市場走向
    • 市場預測
  • 基於雲端
    • 市場走向
    • 市場預測

第 9 章：依組織規模分類的市場

  • 中小企業
    • 市場走向
    • 市場預測
  • 大型企業
    • 市場走向
    • 市場預測

第 10 章：按地區分類的市場細分

  • 北美洲
    • 美國
      • 市場走向
      • 市場預測
    • 加拿大
      • 市場走向
      • 市場預測
  • 亞太
    • 中國
      • 市場走向
      • 市場預測
    • 日本
      • 市場走向
      • 市場預測
    • 印度
      • 市場走向
      • 市場預測
    • 韓國
      • 市場走向
      • 市場預測
    • 澳洲
      • 市場走向
      • 市場預測
    • 印尼
      • 市場走向
      • 市場預測
    • 其他
      • 市場走向
      • 市場預測
  • 歐洲
    • 德國
      • 市場走向
      • 市場預測
    • 法國
      • 市場走向
      • 市場預測
    • 英國
      • 市場走向
      • 市場預測
    • 義大利
      • 市場走向
      • 市場預測
    • 西班牙
      • 市場走向
      • 市場預測
    • 俄羅斯
      • 市場走向
      • 市場預測
    • 其他
      • 市場走向
      • 市場預測
  • 拉丁美洲
    • 巴西
      • 市場走向
      • 市場預測
    • 墨西哥
      • 市場走向
      • 市場預測
    • 其他
      • 市場走向
      • 市場預測
  • 中東和非洲
    • 市場走向
    • 按國家/地區分類的市場細分
    • 市場預測

第 11 章：SWOT 分析

  • 概述
  • 優勢
  • 弱點
  • 機會
  • 威脅

第 12 章：價值鏈分析

第 13 章：波特五力分析

  • 概述
  • 買家的議價能力
  • 供應商的議價能力
  • 競爭程度
  • 新進入者的威脅
  • 替代品的威脅

第 14 章：價格分析

第15章：競爭格局

  • 市場結構
  • 關鍵參與者
  • 關鍵參與者簡介
    • Accenture plc
    • Broadcom Inc
    • Cisco Systems Inc.
    • Comarch SA
    • Ericsson Inc.
    • Hewlett Packard Enterprise Development LP
    • Huawei Technologies Co. Ltd.
    • International Business Machine Corporation
    • NETSCOUT Systems Inc.
    • Nokia Oyj
    • TEOCO
Product Code: SR112023A4340

Abstract

The global telecom service assurance market size reached US$ 7.1 Billion in 2022. Looking forward, IMARC Group expects the market to reach US$ 11.6 Billion by 2028, exhibiting a growth rate (CAGR) of 8.53% during 2022-2028. The increasing complexity of network architectures necessitating comprehensive oversight and management, increasing security concerns among the masses, an enhanced focus on customer-centric approaches, and the introduction of cutting-edge technologies such as 5G and the internet of things (IoT) represent some of the factors that are propelling the market.

Telecom service assurance is a strategic process employed by telecommunications service providers to ensure that their services are delivered at optimum quality levels, meeting both customer expectations and industry standards. It encompasses various methodologies, tools, and solutions that monitor, manage, and optimize the performance, quality, and availability of services. A vital component of modern telecommunication systems, service assurance offers insights into network efficiency, addressing potential issues before they affect the user experience. Working through continuous observation and intelligent analytics, it enables providers to pinpoint inconsistencies or errors in the system, thus facilitating prompt resolutions. By implementing advanced techniques for analyzing data and trends, these mechanisms ensure seamless operations, delivering services with reduced latency, higher reliability, and superior quality.

The global market is primarily driven by the increasing complexity of network architectures, necessitating comprehensive oversight and management. In line with this, a growing emphasis on enhancing customer satisfaction through improved service quality is promoting adoption. Moreover, the introduction of cutting-edge technologies such as 5G and the internet of things (IoT) is creating a need for advanced service assurance solutions. Besides this, the rise in the volume of data traffic and demand for high-speed internet are influencing the need for efficient network management, which in turn is stimulating the market. Additionally, growing regulatory compliance requirements and expansion and diversification of telecom services across various sectors are fostering market growth. Apart from this, the proliferation of cloud-based solutions, the shift towards virtualized network functions, an enhanced focus on innovation and the development of customized solutions to meet the diverse needs of the consumers.

Telecom Service Assurance Market Trends/Drivers:

Increasing security concerns among the masses

With cyber threats becoming more sophisticated and prevalent, the need for secure and reliable telecom networks has never been greater. Telecom service assurance provides the essential infrastructure to monitor and analyze potential security vulnerabilities in real-time. This goes beyond merely protecting the data transmitted across networks; it also ensures that unauthorized access and breaches are promptly detected and mitigated. As businesses and individuals rely heavily on telecommunications for various purposes such as banking, healthcare, and personal communication, the integrity of these services becomes a critical concern. The focus on comprehensive security measures thus drives telecom companies to invest in advanced service assurance solutions that can provide a holistic overview of the network's health and security. By identifying vulnerabilities and implementing proactive measures, telecom service assurance adds an invaluable layer of protection, making it a significant factor contributing to the market growth.

Rising integration with emerging technologies

The integration of emerging technologies such as Augmented Reality (AR) and Virtual Reality (VR) into telecom services has brought about new challenges and opportunities. These technologies require uninterrupted, high-quality service delivery to function effectively. Therefore, the role of telecom service assurance in ensuring the seamless integration of these advanced technologies is crucial. Monitoring the complex interactions and dependencies within the network ensures that these services are delivered with minimal latency and maximum reliability. The push towards technological innovation, including AR and VR, has led to the growing importance of telecom service assurance in providing an adaptable and resilient infrastructure. This ensures that telecommunications networks can support these demanding technologies, enhancing user experience, and thereby contributing to the continued growth of the market.

An enhanced focus on customer-centric approaches

The shift towards customer-centric approaches in the telecommunications industry is fundamentally altering how services are designed and delivered. As customers' expectations continue to rise, the focus on providing personalized, quality services becomes paramount. Telecom service assurance plays a crucial role in this transformation by enabling providers to monitor, manage, and enhance the quality of service. This ensures that customer needs are met with tailored solutions and high responsiveness. By analyzing customer behavior and preferences, telecom service assurance tools can help providers design services that align closely with individual requirements. This focus on enhancing customer satisfaction and loyalty is not only vital for retaining existing customers but also for attracting new ones. Consequently, the drive towards customer-centric approaches, supported by telecom service assurance, becomes a significant driving factor for the market, reflecting a broader shift in the industry's values and priorities.

Telecom Service Assurance Industry Segmentation:

IMARC Group provides an analysis of the key trends in each segment of the global telecom service assurance market report, along with forecasts at the global, regional and country levels from 2023-2028. Our report has categorized the market based on operator, solution, deployment and organization size.

Breakup by Operator:

Fixed

Mobile

Fixed represents the largest market segment

The report has provided a detailed breakup and analysis of the market based on the operator. This includes fixed and mobile. According to the report, fixed represented the largest segment.

The fixed segment's growth in the market is driven by a continuous need for reliable and stable connections, especially in the business sector. Increasing dependence on fixed-line services for data-intensive tasks and a growing demand for high-quality services are essential drivers. The ongoing investments in infrastructure, regulatory support, and technological advancements further push the expansion of the fixed segment. Fixed connections remain critical in many areas, and the integration of new technologies continues to enhance the relevance of this segment.

On the other hand, the mobile segment is driven by the widespread proliferation of smartphones and the increasing demand for data and connectivity. New technologies such as 5G, coupled with a global shift towards mobile-first strategies, are major influences. The demand for seamless connectivity, quality of service, and accessibility across various platforms is enhancing the growth of the mobile segment, making it a significant part of the market.

Breakup by Solution:

Software

Services

Software accounts for the majority of the market share

The report has provided a detailed breakup and analysis of the market based on the solution. This includes software and services. According to the report, software represented the largest segment.

The software segment within the market is driven by the need for real-time monitoring, troubleshooting, and sophisticated analytics. The demand for improved network performance and seamless integration with existing infrastructure is vital in today's rapidly changing telecom environment. Constant technological evolution and an increased focus on customer satisfaction contribute to the growth of this segment. Cost-effective solutions that enable telecom operators to stay competitive further enhance the importance of software in the market. This multifaceted approach places software as a major segment in the telecom service assurance market.

On the other hand, services segment is growing due to the need for professional assistance, implementation, and support. In complex modern telecom environments, these services play a vital role in ensuring efficiency and compliance with evolving standards. As technology advances, the importance of specialized services in planning, deploying, and maintaining telecom service assurance solutions has become more pronounced, making this a vital segment in the industry.

Breakup by Deployment:

On-premises

Cloud-based

On-premises represents the largest market segment

The report has provided a detailed breakup and analysis of the market based on the deployment. This includes on-premises and cloud-based. According to the report, on-premises represented the largest segment.

On-premises solutions in the market are preferred for their ability to provide enhanced control and security. Organizations requiring customization and direct oversight of their systems lean toward on-premises solutions. Compliance with data security regulations is vital, and on-premises solutions allow for greater control over sensitive data. The flexibility and customization available in on-premises solutions make them appealing to the majority of businesses across the globe.

On the other hand, the cloud-based segment of the telecom service assurance market is experiencing growth due to the scalability, flexibility, and cost efficiency that these solutions provide. Cloud-based solutions enable quick integration with existing systems, meeting the dynamic needs of modern telecom operators. The movement towards digital transformation is driving more telecom operators to adopt cloud-based solutions, thereby impelling this segment.

Breakup by Organization Size:

Small and Medium-sized Enterprises

Large Enterprises

Large enterprises accounts for the majority of the market share

The report has provided a detailed breakup and analysis of the market based on the organization size. This includes small and medium-sized enterprises and large enterprises. According to the report, large enterprises represented the largest segment.

Large enterprises are heavily investing in the telecom service assurance market to manage extensive networks. They are seeking to improve efficiency and enhance customer satisfaction through these investments. The adoption of innovative technologies such as AI and big data analytics is pivotal in ensuring quality service. Increased competition and regulatory compliance are also driving large enterprises to adopt these solutions. These factors collectively contribute to the growth of the large enterprises segment.

On the other hand, the growth of small and medium-sized enterprises (SMEs) in the market is primarily driven by their need for cost-effective solutions to handle complex networks. The considerable rise in data traffic has led to an increased focus on network management and customer experience. As a result, SMEs are turning to telecom service assurance tools to enhance their efficiency and responsiveness, making this a growing segment in the industry.

Breakup by Region:

North America

United States

Canada

Asia-Pacific

China

Japan

India

South Korea

Australia

Indonesia

Others

Europe

Germany

France

United Kingdom

Italy

Spain

Russia

Others

Latin America

Brazil

Mexico

Others

Middle East and Africa

North America exhibits a clear dominance, accounting for the largest telecom service assurance market share

The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America accounted for the largest market share.

The growth of the telecom service assurance market in the North American region is impelled by advanced technological infrastructure, high adoption rates of innovative solutions, and a strong focus on customer experience. Regulatory support and initiatives to enhance the connectivity in both urban and rural areas are further contributing to this growth.

The presence of major market players, substantial investments in research and development, and a mature telecom industry are also shaping the market in this region. The rise of IoT devices, increasing awareness about cybersecurity, and the need for scalable solutions are adding to the complexity and driving the demand for telecom service assurance.

Furthermore, the integration of emerging technologies like AI and big data analytics, coupled with ongoing digital transformation initiatives, are definitive factors propelling the market in North America. The emphasis on quality assurance, regulatory compliance, and the constant pursuit of technological advancements solidifies the growth trajectory of this regional segment.

Competitive Landscape:

The key players are actively engaged in strategies aimed at ensuring continued market growth. These companies are investing in research and development (R&D) to innovate new solutions that align with emerging technologies and customer demands. Collaboration with technology partners and mergers and acquisitions are often part of their strategy to expand their offerings and market reach. They are focusing on automation and integrating artificial intelligence (AI), machine learning (ML) and cloud-based solutions to enhance service quality and efficiency. The prominent players are also concentrating on regulatory compliance, keeping abreast of legal requirements in various jurisdictions. The major companies are also implementing customer-centric approaches to retain existing customers and putting efforts into providing comprehensive training and support to their clients. Marketing initiatives are targeted to promote their assurance services across different segments and regions. In addition, these companies are often involved in social responsibility programs that align with their corporate values and build their brand reputation.

The report has provided a comprehensive analysis of the competitive landscape in the market. Detailed profiles of all major companies have also been provided. Some of the key players in the market include:

Accenture plc

Broadcom Inc

Cisco Systems Inc.

Comarch S.A.

Ericsson Inc.

Hewlett Packard Enterprise Development LP

Huawei Technologies Co. Ltd.

International Business Machine Corporation

NETSCOUT Systems Inc.

Nokia Oyj

TEOCO

Recent Developments:

In August 2023, Accenture completed the acquisition of Anser Advisory, an advisory and management company for infrastructure projects in the United States. The acquisition enhances Accenture's ability to help companies and state and local public sector organizations complete large, long-term infrastructure projects more predictably and efficiently.

In July 2023, Broadcom Inc. announced delivery of the new Broadcom Trident 4-X7 Ethernet switch ASIC- a 4.0 Terabits/second fully programmable switch designed for enterprise data center ToR (Top of Rack) boxes. The Trident 4-X7 offers native support for 400G connectivity to the next-generation spine/fabric technologies, which are making their way from the cloud into enterprise data centers.

In August 2023, Cisco Inc. introduced their new automated ransomware recovery system within the Extended Detection and Response (XDR) platform, allowing organizations to automatically recover from ransomware attacks. By expanding its third-party XDR integrations to include data backup and recovery vendors, and integrating with Cohesity, Cisco XDR will automatically detect and restore critical business data at the earliest signs of ransomware.

Key Questions Answered in This Report

  • 1. What was the size of the global telecom service assurance market in 2022?
  • 2. What is the expected growth rate of the global telecom service assurance market during 2023-2028?
  • 3. What are the key factors driving the global telecom service assurance market?
  • 4. What has been the impact of COVID-19 on the global telecom service assurance market?
  • 5. What is the breakup of the global telecom service assurance market based on the operator?
  • 6. What is the breakup of the global telecom service assurance market based on the solution?
  • 7. What is the breakup of the global telecom service assurance market based on the deployment?
  • 8. What is the breakup of the global telecom service assurance market based on the organization size?
  • 9. What are the key regions in the global telecom service assurance market?
  • 10. Who are the key players/companies in the global telecom service assurance market?

Table of Contents

1 Preface

2 Scope and Methodology

  • 2.1 Objectives of the Study
  • 2.2 Stakeholders
  • 2.3 Data Sources
    • 2.3.1 Primary Sources
    • 2.3.2 Secondary Sources
  • 2.4 Market Estimation
    • 2.4.1 Bottom-Up Approach
    • 2.4.2 Top-Down Approach
  • 2.5 Forecasting Methodology

3 Executive Summary

4 Introduction

  • 4.1 Overview
  • 4.2 Key Industry Trends

5 Global Telecom Service Assurance Market

  • 5.1 Market Overview
  • 5.2 Market Performance
  • 5.3 Impact of COVID-19
  • 5.4 Market Forecast

6 Market Breakup by Operator

  • 6.1 Fixed
    • 6.1.1 Market Trends
    • 6.1.2 Market Forecast
  • 6.2 Mobile
    • 6.2.1 Market Trends
    • 6.2.2 Market Forecast

7 Market Breakup by Solution

  • 7.1 Software
    • 7.1.1 Market Trends
    • 7.1.2 Market Forecast
  • 7.2 Services
    • 7.2.1 Market Trends
    • 7.2.2 Market Forecast

8 Market Breakup by Deployment

  • 8.1 On-premises
    • 8.1.1 Market Trends
    • 8.1.2 Market Forecast
  • 8.2 Cloud-based
    • 8.2.1 Market Trends
    • 8.2.2 Market Forecast

9 Market Breakup by Organization Size

  • 9.1 Small and Medium-sized Enterprises
    • 9.1.1 Market Trends
    • 9.1.2 Market Forecast
  • 9.2 Large Enterprises
    • 9.2.1 Market Trends
    • 9.2.2 Market Forecast

10 Market Breakup by Region

  • 10.1 North America
    • 10.1.1 United States
      • 10.1.1.1 Market Trends
      • 10.1.1.2 Market Forecast
    • 10.1.2 Canada
      • 10.1.2.1 Market Trends
      • 10.1.2.2 Market Forecast
  • 10.2 Asia-Pacific
    • 10.2.1 China
      • 10.2.1.1 Market Trends
      • 10.2.1.2 Market Forecast
    • 10.2.2 Japan
      • 10.2.2.1 Market Trends
      • 10.2.2.2 Market Forecast
    • 10.2.3 India
      • 10.2.3.1 Market Trends
      • 10.2.3.2 Market Forecast
    • 10.2.4 South Korea
      • 10.2.4.1 Market Trends
      • 10.2.4.2 Market Forecast
    • 10.2.5 Australia
      • 10.2.5.1 Market Trends
      • 10.2.5.2 Market Forecast
    • 10.2.6 Indonesia
      • 10.2.6.1 Market Trends
      • 10.2.6.2 Market Forecast
    • 10.2.7 Others
      • 10.2.7.1 Market Trends
      • 10.2.7.2 Market Forecast
  • 10.3 Europe
    • 10.3.1 Germany
      • 10.3.1.1 Market Trends
      • 10.3.1.2 Market Forecast
    • 10.3.2 France
      • 10.3.2.1 Market Trends
      • 10.3.2.2 Market Forecast
    • 10.3.3 United Kingdom
      • 10.3.3.1 Market Trends
      • 10.3.3.2 Market Forecast
    • 10.3.4 Italy
      • 10.3.4.1 Market Trends
      • 10.3.4.2 Market Forecast
    • 10.3.5 Spain
      • 10.3.5.1 Market Trends
      • 10.3.5.2 Market Forecast
    • 10.3.6 Russia
      • 10.3.6.1 Market Trends
      • 10.3.6.2 Market Forecast
    • 10.3.7 Others
      • 10.3.7.1 Market Trends
      • 10.3.7.2 Market Forecast
  • 10.4 Latin America
    • 10.4.1 Brazil
      • 10.4.1.1 Market Trends
      • 10.4.1.2 Market Forecast
    • 10.4.2 Mexico
      • 10.4.2.1 Market Trends
      • 10.4.2.2 Market Forecast
    • 10.4.3 Others
      • 10.4.3.1 Market Trends
      • 10.4.3.2 Market Forecast
  • 10.5 Middle East and Africa
    • 10.5.1 Market Trends
    • 10.5.2 Market Breakup by Country
    • 10.5.3 Market Forecast

11 SWOT Analysis

  • 11.1 Overview
  • 11.2 Strengths
  • 11.3 Weaknesses
  • 11.4 Opportunities
  • 11.5 Threats

12 Value Chain Analysis

13 Porters Five Forces Analysis

  • 13.1 Overview
  • 13.2 Bargaining Power of Buyers
  • 13.3 Bargaining Power of Suppliers
  • 13.4 Degree of Competition
  • 13.5 Threat of New Entrants
  • 13.6 Threat of Substitutes

14 Price Analysis

15 Competitive Landscape

  • 15.1 Market Structure
  • 15.2 Key Players
  • 15.3 Profiles of Key Players
    • 15.3.1 Accenture plc
      • 15.3.1.1 Company Overview
      • 15.3.1.2 Product Portfolio
      • 15.3.1.3 Financials
      • 15.3.1.4 SWOT Analysis
    • 15.3.2 Broadcom Inc
      • 15.3.2.1 Company Overview
      • 15.3.2.2 Product Portfolio
      • 15.3.2.3 Financials
      • 15.3.2.4 SWOT Analysis
    • 15.3.3 Cisco Systems Inc.
      • 15.3.3.1 Company Overview
      • 15.3.3.2 Product Portfolio
      • 15.3.3.3 Financials
      • 15.3.3.4 SWOT Analysis
    • 15.3.4 Comarch S.A.
      • 15.3.4.1 Company Overview
      • 15.3.4.2 Product Portfolio
    • 15.3.5 Ericsson Inc.
      • 15.3.5.1 Company Overview
      • 15.3.5.2 Product Portfolio
    • 15.3.6 Hewlett Packard Enterprise Development LP
      • 15.3.6.1 Company Overview
      • 15.3.6.2 Product Portfolio
      • 15.3.6.3 Financials
      • 15.3.6.4 SWOT Analysis
    • 15.3.7 Huawei Technologies Co. Ltd.
      • 15.3.7.1 Company Overview
      • 15.3.7.2 Product Portfolio
    • 15.3.8 International Business Machine Corporation
      • 15.3.8.1 Company Overview
      • 15.3.8.2 Product Portfolio
      • 15.3.8.3 Financials
      • 15.3.8.4 SWOT Analysis
    • 15.3.9 NETSCOUT Systems Inc.
      • 15.3.9.1 Company Overview
      • 15.3.9.2 Product Portfolio
      • 15.3.9.3 Financials
      • 15.3.9.4 SWOT Analysis
    • 15.3.10 Nokia Oyj
      • 15.3.10.1 Company Overview
      • 15.3.10.2 Product Portfolio
      • 15.3.10.3 Financials
      • 15.3.10.4 SWOT Analysis
    • 15.3.11 TEOCO
      • 15.3.11.1 Company Overview
      • 15.3.11.2 Product Portfolio

List of Figures

  • Figure 1: Global: Telecom Service Assurance Market: Major Drivers and Challenges
  • Figure 2: Global: Telecom Service Assurance Market: Sales Value (in Billion US$), 2017-2022
  • Figure 3: Global: Telecom Service Assurance Market Forecast: Sales Value (in Billion US$), 2023-2028
  • Figure 4: Global: Telecom Service Assurance Market: Breakup by Operator (in %), 2022
  • Figure 5: Global: Telecom Service Assurance Market: Breakup by Solution (in %), 2022
  • Figure 6: Global: Telecom Service Assurance Market: Breakup by Deployment (in %), 2022
  • Figure 7: Global: Telecom Service Assurance Market: Breakup by Organization Size (in %), 2022
  • Figure 8: Global: Telecom Service Assurance Market: Breakup by Region (in %), 2022
  • Figure 9: Global: Telecom Service Assurance (Fixed) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 10: Global: Telecom Service Assurance (Fixed) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 11: Global: Telecom Service Assurance (Mobile) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 12: Global: Telecom Service Assurance (Mobile) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 13: Global: Telecom Service Assurance (Software) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 14: Global: Telecom Service Assurance (Software) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 15: Global: Telecom Service Assurance (Services) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 16: Global: Telecom Service Assurance (Services) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 17: Global: Telecom Service Assurance (On-premises) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 18: Global: Telecom Service Assurance (On-premises) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 19: Global: Telecom Service Assurance (Cloud-based) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 20: Global: Telecom Service Assurance (Cloud-based) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 21: Global: Telecom Service Assurance (Small and Medium-Sized Enterprises) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 22: Global: Telecom Service Assurance (Small and Medium-Sized Enterprises) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 23: Global: Telecom Service Assurance (Large Enterprises) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 24: Global: Telecom Service Assurance (Large Enterprises) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 25: North America: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 26: North America: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 27: United States: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 28: United States: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 29: Canada: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 30: Canada: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 31: Asia-Pacific: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 32: Asia-Pacific: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 33: China: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 34: China: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 35: Japan: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 36: Japan: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 37: India: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 38: India: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 39: South Korea: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 40: South Korea: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 41: Australia: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 42: Australia: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 43: Indonesia: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 44: Indonesia: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 45: Others: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 46: Others: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 47: Europe: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 48: Europe: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 49: Germany: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 50: Germany: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 51: France: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 52: France: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 53: United Kingdom: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 54: United Kingdom: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 55: Italy: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 56: Italy: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 57: Spain: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 58: Spain: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 59: Russia: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 60: Russia: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 61: Others: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 62: Others: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 63: Latin America: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 64: Latin America: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 65: Brazil: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 66: Brazil: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 67: Mexico: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 68: Mexico: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 69: Others: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 70: Others: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 71: Middle East and Africa: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 72: Middle East and Africa: Telecom Service Assurance Market: Breakup by Country (in %), 2022
  • Figure 73: Middle East and Africa: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 74: Global: Telecom Service Assurance Industry: SWOT Analysis
  • Figure 75: Global: Telecom Service Assurance Industry: Value Chain Analysis
  • Figure 76: Global: Telecom Service Assurance Industry: Porter's Five Forces Analysis

List of Tables

  • Table 1: Global: Telecom Service Assurance Market: Key Industry Highlights, 2022 and 2028
  • Table 2: Global: Telecom Service Assurance Market Forecast: Breakup by Operator (in Million US$), 2023-2028
  • Table 3: Global: Telecom Service Assurance Market Forecast: Breakup by Solution (in Million US$), 2023-2028
  • Table 4: Global: Telecom Service Assurance Market Forecast: Breakup by Deployment (in Million US$), 2023-2028
  • Table 5: Global: Telecom Service Assurance Market Forecast: Breakup by Organization Size (in Million US$), 2023-2028
  • Table 6: Global: Telecom Service Assurance Market Forecast: Breakup by Region (in Million US$), 2023-2028
  • Table 7: Global: Telecom Service Assurance Market: Competitive Structure
  • Table 8: Global: Telecom Service Assurance Market: Key Players