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市場調查報告書
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1530252

客戶分析市場規模、佔有率、趨勢分析報告：按組件、按資料來源、按應用程式、按部署、按公司規模、按最終用途、按地區、細分市場預測，2024-2030 年

Customer Analytics Market Size, Share & Trends Analysis Report By Component (Solution, Services), By Data Source (Web, Store), By Application, By Deployment, By Enterprise Size, By End-use, By Region, And Segment Forecasts, 2024 - 2030
出版日期: | 出版商: Grand View Research | 英文 125 Pages | 商品交期: 2-10個工作天內

價格

客戶分析市場規模和趨勢

預計 2023 年全球客戶分析市場規模將達到 145.7 億美元，2024 年至 2030 年複合年成長率預估為 19.2%。數位平台的激增正在改變資料生成和可用性的格局，刺激市場成長。在數位時代，消費者透過多種管道與企業互動並產生重要資料。這些管道包括社交媒體平台、電子商務網站、行動應用程式、客戶服務、物聯網 (IoT) 設備等。每次互動都會留下數位足跡，並產生大量結構化和非結構化資料。

社群媒體平台是資料爆炸的典型例子。用戶透過發佈、按讚、留言、分享和互動產生大量資料。這些資料提供了對消費者偏好、意見和行為的深入洞察。同樣，電子商務網站收集有關瀏覽模式、購買歷史和交易詳細資訊的資料，提供大量有關消費者購買行為和偏好的資訊。

如此豐富的資料對企業來說既是機會也是挑戰。機會在於獲得有意義的見解以推動策略決策、改善客戶體驗和提高業務效率的潛力。然而，需要先進的分析工具和技術來有效處理和分析大量複雜資料並得出可行的見解。

客戶分析利用這些資料來全面了解客戶行為、偏好和趨勢。由巨量資料技術支援的先進分析工具使企業能夠即時分析龐大的資料集，發現隱藏的模式並預測未來的行為。此功能使企業能夠個人化其服務產品、最佳化行銷工作並提高客戶參與。

此外，資料可用性的增加有助於開發更準確、更穩健的預測模型。這些模型可以預測客戶需求，識別潛在的客戶流失風險，並提案主動措施來留住客戶。從此類分析中獲得的競爭考察使公司能夠領先於市場趨勢、快速反應變化並保持競爭優勢。

目錄

第1章調查方法與範圍

第 2 章執行摘要

第 3 章. 客戶分析變數、趨勢與範圍

  • 市場介紹/系統展望
  • 產業價值鏈分析
  • 市場動態
    • 市場促進因素分析
    • 市場限制因素分析
    • 行業機會
  • 客戶分析工具
    • 波特的分析
    • PESTEL分析

第 4 章 客戶分析市場：按組件分類的估計和趨勢分析

  • 細分儀表板
  • 客戶分析：2023 年和 2030 年組件變化分析
  • 解決方案
  • 服務

第5章客戶分析市場：依資料來源進行估計與趨勢分析

  • 細分儀表板
  • 客戶分析：2023 年和 2030 年按資料來源分類的變化分析
  • 網路
  • 社群媒體
  • 智慧型手機
  • 電子郵件
  • 店鋪
  • 客服中心
  • 其他

第6章客戶分析市場：按應用進行估計和趨勢分析

  • 細分儀表板
  • 客戶分析：2023 年和 2030 年按應用分類的變化分析
  • 品牌管理
  • 宣傳活動管理
  • 取消管理
  • 客戶行為分析
  • 產品管理
  • 其他

第7章客戶分析市場：按開發的估計和趨勢分析

  • 細分儀表板
  • 客戶分析：2023 年和 2030 年按部署進行的變化分析
  • 本地
  • 雲端基礎

第 8 章 客戶分析市場：依公司規模進行估價與趨勢分析

  • 細分儀表板
  • 客戶分析：2023 年和 2030 年公司規模變化分析
  • 小型企業
  • 主要企業

第 9 章 客戶分析市場：最終用途的估計與趨勢分析

  • 細分儀表板
  • 客戶分析：2023 年和 2030 年最終用途的變化分析
  • BFSI
  • 零售與電子商務
  • 通訊/IT
  • 製造業
  • 運輸/物流
  • 政府和國防
  • 醫療保健和生命科學
  • 媒體與娛樂
  • 旅行和招待
  • 其他

第10章客戶分析市場：區域估計與趨勢分析

  • 2023 年及 2030 年按地區分類的客戶分析佔有率
  • 北美洲
    • 2018-2030 年市場估計與預測
    • 按組成部分，2018-2030
    • 按資料來源分類，2018-2030
    • 按申請，2018-2030
    • 依發展情況，2018-2030
    • 按公司規模分類，2018-2030
    • 按最終用途分類，2018-2030
    • 美國
    • 加拿大
    • 墨西哥
  • 歐洲
    • 2018-2030 年市場估計與預測
    • 按組成部分，2018-2030
    • 按資料來源分類，2018-2030
    • 按申請，2018-2030
    • 依發展情況，2018-2030
    • 按公司規模分類，2018-2030
    • 按最終用途分類，2018-2030
    • 英國
    • 德國
    • 法國
  • 亞太地區
    • 2018-2030 年市場估計與預測
    • 按組成部分，2018-2030
    • 按資料來源分類，2018-2030
    • 按申請，2018-2030
    • 依發展情況，2018-2030
    • 按公司規模分類，2018-2030
    • 按最終用途分類，2018-2030
    • 中國
    • 印度
    • 日本
    • 澳洲
    • 韓國
  • 拉丁美洲
    • 2018-2030 年市場估計與預測
    • 按組成部分，2018-2030
    • 按資料來源分類，2018-2030
    • 按申請，2018-2030
    • 依發展情況，2018-2030
    • 按公司規模分類，2018-2030
    • 按最終用途分類，2018-2030
    • 巴西
  • 中東/非洲
    • 2018-2030 年市場估計與預測
    • 按組成部分，2018-2030
    • 按資料來源分類，2018-2030
    • 按申請，2018-2030
    • 依發展情況，2018-2030
    • 按公司規模分類，2018-2030
    • 按最終用途分類，2018-2030
    • 沙烏地阿拉伯
    • 阿拉伯聯合大公國
    • 南非

第11章競爭格局

  • 主要市場參與企業的最新趨勢和影響分析
  • 公司分類
  • 公司市場佔有率分析
  • 企業熱力圖分析
  • 策略規劃
    • 擴張
    • 併購
    • 夥伴關係與協作
    • 新產品發布
    • 研究與開發
  • 公司簡介
    • Adobe
    • Dell Inc.
    • Google
    • Manthan
    • Microsoft
    • Oracle
    • Salesforce.com, inc.
    • SAP SE
    • SAS Institute Inc.
    • Teradata
Product Code: GVR-4-68040-348-5

Customer Analytics Market Size & Trends

The global customer analytics market size was estimated at USD 14.57 billion in 2023 and is expected to grow at a CAGR of 19.2% from 2024 to 2030. The proliferation of digital platforms has transformed the landscape of data generation and availability, fueling market growth. In the digital age, consumers interact with businesses through many channels, generating significant data. These channels include social media platforms, e-commerce websites, mobile applications, customer service interactions, and the Internet of Things (IoT) devices. Each interaction leaves a digital footprint, contributing to a vast pool of structured and unstructured data.

Social media platforms are a prime example of data explosion. Users generate massive amounts of data through posts, likes, comments, shares, and interactions. This data offers deep insights into consumer preferences, opinions, and behaviors. Similarly, e-commerce websites collect data on browsing patterns, purchase histories, and transaction details, providing a wealth of information about consumer buying behaviors and preferences.

This abundance of data presents both an opportunity and a challenge for businesses. The opportunity lies in the potential to derive meaningful insights to drive strategic decisions, enhance customer experiences, and improve operational efficiencies. However, the sheer volume and complexity of the data require advanced analytical tools and techniques to process, analyze, and extract actionable insights effectively.

Customer analytics leverages this data to understand customer behavior, preferences, and trends comprehensively. Advanced analytics tools, powered by big data technologies, enable businesses to analyze vast datasets in real-time, uncover hidden patterns, and predict future behaviors. This capability allows companies to personalize their offerings, optimize marketing efforts, and enhance customer engagement.

Moreover, increased data availability facilitates the development of more accurate and robust predictive models. These models can forecast customer needs, identify potential churn risks, and suggest proactive measures to retain customers. The insights from such analyses enable businesses to stay ahead of market trends, respond quickly to changes, and maintain a competitive edge.

Global Customer Analytics Market Report Segmentation

This report forecasts revenue growth at the global, regional, and country levels and provides an analysis of the latest industry trends from 2018 to 2030 in each of the sub-segments. For this study, Grand View Research has segmented the global customer analytics market report based on component, data source, enterprise size, deployment, application, end-use, and region:

  • Customer Analytics Component Outlook (Revenue, USD Billion, 2018 - 2030)
  • Solution
  • Social media analytical tools
  • Web analytical tools
  • Dashboard and reporting tools
  • Voice of customer (VOC)
  • ETL (extract, transform, and load)
  • Analytical modules/tools
  • Services
  • System Integration & Deployment
  • Training & Consulting
  • Support & Maintenance
  • Customer Analytics Data Source Outlook (Revenue, USD Billion, 2018 - 2030)
  • Web
  • Social Media
  • Smartphone
  • Email
  • Store
  • Call Centre
  • Others
  • Customer Analytics Application Outlook (Revenue, USD Billion, 2018 - 2030)
  • Brand Management
  • Campaign Management
  • Churn Management
  • Customer Behavioral Analysis
  • Product Management
  • Others
  • Customer Analytics Deployment Outlook (Revenue, USD Billion, 2018 - 2030)
  • On-premise
  • Cloud-based
  • Customer Analytics Enterprise Size Outlook (Revenue, USD Billion, 2018 - 2030)
  • Small & Medium Enterprises (SMEs)
  • Large Enterprises
  • Customer Analytics End-use Outlook (Revenue, USD Billion, 2018 - 2030)
  • BFSI
  • Retail and e-commerce
  • Telecommunications and IT
  • Manufacturing
  • Transportation and Logistics
  • Government and Defence
  • Healthcare and Life Sciences
  • Media and Entertainment
  • Travel and Hospitality
  • Others
  • Customer Analytics Regional Outlook (Revenue, USD Billion, 2018 - 2030)
  • North America

U.S.

Canada

Mexico

  • Europe

UK

Germany

France

  • Asia Pacific

China

India

Japan

Australia

South Korea

  • Latin America

Brazil

  • Middle East & Africa (MEA)

UAE

Saudi Arabia

South Africa

Table of Contents

Chapter 1. Methodology and Scope

  • 1.1. Methodology segmentation & scope
  • 1.2. Market Definitions
  • 1.3. Research Methodology
    • 1.3.1. Information Procurement
    • 1.3.2. Information or Data Analysis
    • 1.3.3. Market Formulation & Data Visualization
    • 1.3.4. Data Validation & Publishing
  • 1.4. Research Scope and Assumptions
    • 1.4.1. List of Data Sources

Chapter 2. Executive Summary

  • 2.1. Market Outlook
  • 2.2. Segment Outlook
  • 2.3. Competitive Insights

Chapter 3. Customer Analytics Variables, Trends & Scope

  • 3.1. Market Introduction/Lineage Outlook
  • 3.2. Industry value chain analysis
  • 3.3. Market dynamics
    • 3.3.1. Market Drivers Analysis
    • 3.3.2. Market Restraints Analysis
    • 3.3.3. Industry Opportunities
  • 3.4. Customer Analytics Analysis Tools
    • 3.4.1. Porter's Analysis
      • 3.4.1.1. Bargaining power of the suppliers
      • 3.4.1.2. Bargaining power of the buyers
      • 3.4.1.3. Threats of substitution
      • 3.4.1.4. Threats from new entrants
    • 3.4.2. PESTEL Analysis
      • 3.4.2.1. Political landscape
      • 3.4.2.2. Economic and Social landscape
      • 3.4.2.3. Technological landscape
      • 3.4.2.4. Environmental landscape
      • 3.4.2.5. Legal landscape

Chapter 4. Customer Analytics Market: Component Estimates & Trend Analysis

  • 4.1. Segment Dashboard
  • 4.2. Customer Analytics: Component Movement Analysis, USD Billion, 2023 & 2030
  • 4.3. Solution
    • 4.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 4.3.2. Social media analytical tools
      • 4.3.2.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 4.3.3. Web analytical tools
      • 4.3.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 4.3.4. Dashboard and reporting tools
      • 4.3.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 4.3.5. Voice of customer (VOC)
      • 4.3.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 4.3.6. ETL (extract, transform, and load)
      • 4.3.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 4.3.7. Analytical modules/tools
      • 4.3.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 4.4. Services
    • 4.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 4.4.2. System integration & deployment
      • 4.4.2.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 4.4.3. Training & consulting
      • 4.4.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 4.4.4. Support & maintenance
      • 4.4.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 5. Customer Analytics Market: Data Source Estimates & Trend Analysis

  • 5.1. Segment Dashboard
  • 5.2. Customer Analytics: Data Source Movement Analysis, USD Billion, 2023 & 2030
  • 5.3. Web
    • 5.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 5.4. Social Media
    • 5.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 5.5. Smartphone
    • 5.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 5.6. Email
    • 5.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 5.7. Store
    • 5.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 5.8. Call Center
    • 5.8.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 5.9. Others
    • 5.9.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 6. Customer Analytics Market: Application Estimates & Trend Analysis

  • 6.1. Segment Dashboard
  • 6.2. Customer Analytics: Application Movement Analysis, USD Billion, 2023 & 2030
  • 6.3. Brand Management
    • 6.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 6.4. Campaign Management
    • 6.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 6.5. Churn Management
    • 6.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 6.6. Customer Behavioral Analysis
    • 6.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 6.7. Product Management
    • 6.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 6.8. Others
    • 6.8.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 7. Customer Analytics Market: Deployment Estimates & Trend Analysis

  • 7.1. Segment Dashboard
  • 7.2. Customer Analytics: Deployment Movement Analysis, USD Billion, 2023 & 2030
  • 7.3. On-premise
    • 7.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 7.4. Cloud-based
    • 7.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 8. Customer Analytics Market: Enterprise Size Estimates & Trend Analysis

  • 8.1. Segment Dashboard
  • 8.2. Customer Analytics: Enterprise Size Movement Analysis, USD Billion, 2023 & 2030
  • 8.3. Small & Medium Enterprises (SMEs)
    • 8.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 8.4. Large Enterprises
    • 8.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 9. Customer Analytics Market: End Use Estimates & Trend Analysis

  • 9.1. Segment Dashboard
  • 9.2. Customer Analytics: End Use Movement Analysis, USD Billion, 2023 & 2030
  • 9.3. BFSI
    • 9.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 9.4. Retail and e-commerce
    • 9.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 9.5. Telecommunications and IT
    • 9.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 9.6. Manufacturing
    • 9.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 9.7. Transportation and Logistics
    • 9.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 9.8. Government and Defence
    • 9.8.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 9.9. Healthcare and Life Sciences
    • 9.9.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 9.10. Media and Entertainment
    • 9.10.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 9.11. Travel and Hospitality
    • 9.11.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 9.12. Others
    • 9.12.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 10. Customer Analytics Market: Regional Estimates & Trend Analysis

  • 10.1. Customer Analytics Share, By Region, 2023 & 2030, USD Billion
  • 10.2. North America
    • 10.2.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 10.2.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
    • 10.2.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
    • 10.2.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
    • 10.2.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
    • 10.2.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
    • 10.2.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 10.2.8. U.S.
      • 10.2.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 10.2.8.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 10.2.8.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
      • 10.2.8.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 10.2.8.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
      • 10.2.8.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 10.2.8.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 10.2.9. Canada
      • 10.2.9.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 10.2.9.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 10.2.9.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
      • 10.2.9.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 10.2.9.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
      • 10.2.9.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 10.2.9.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 10.2.10. Mexico
      • 10.2.10.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 10.2.10.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 10.2.10.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
      • 10.2.10.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 10.2.10.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
      • 10.2.10.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 10.2.10.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
  • 10.3. Europe
    • 10.3.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 10.3.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
    • 10.3.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
    • 10.3.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
    • 10.3.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
    • 10.3.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
    • 10.3.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 10.3.8. UK
      • 10.3.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 10.3.8.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 10.3.8.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
      • 10.3.8.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 10.3.8.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
      • 10.3.8.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 10.3.8.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 10.3.9. Germany
      • 10.3.9.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 10.3.9.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 10.3.9.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
      • 10.3.9.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 10.3.9.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
      • 10.3.9.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 10.3.9.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 10.3.10. France
      • 10.3.10.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 10.3.10.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 10.3.10.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
      • 10.3.10.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 10.3.10.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
      • 10.3.10.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 10.3.10.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
  • 10.4. Asia Pacific
    • 10.4.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 10.4.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
    • 10.4.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
    • 10.4.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
    • 10.4.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
    • 10.4.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
    • 10.4.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 10.4.8. China
      • 10.4.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 10.4.8.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 10.4.8.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
      • 10.4.8.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 10.4.8.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
      • 10.4.8.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 10.4.8.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 10.4.9. India
      • 10.4.9.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 10.4.9.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 10.4.9.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
      • 10.4.9.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 10.4.9.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
      • 10.4.9.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 10.4.9.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 10.4.10. Japan
      • 10.4.10.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 10.4.10.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 10.4.10.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
      • 10.4.10.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 10.4.10.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
      • 10.4.10.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 10.4.10.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 10.4.11. Australia
      • 10.4.11.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 10.4.11.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 10.4.11.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
      • 10.4.11.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 10.4.11.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
      • 10.4.11.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 10.4.11.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 10.4.12. South Korea
      • 10.4.12.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 10.4.12.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 10.4.12.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
      • 10.4.12.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 10.4.12.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
      • 10.4.12.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 10.4.12.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
  • 10.5. Latin America
    • 10.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 10.5.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
    • 10.5.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
    • 10.5.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
    • 10.5.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
    • 10.5.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
    • 10.5.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 10.5.8. Brazil
      • 10.5.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 10.5.8.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 10.5.8.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
      • 10.5.8.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 10.5.8.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
      • 10.5.8.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 10.5.8.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
  • 10.6. Middle East & Africa
    • 10.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 10.6.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
    • 10.6.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
    • 10.6.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
    • 10.6.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
    • 10.6.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
    • 10.6.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 10.6.8. Saudi Arabia
      • 10.6.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 10.6.8.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 10.6.8.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
      • 10.6.8.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 10.6.8.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
      • 10.6.8.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 10.6.8.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 10.6.9. UAE
      • 10.6.9.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 10.6.9.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 10.6.9.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
      • 10.6.9.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 10.6.9.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
      • 10.6.9.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 10.6.9.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 10.6.10. South Africa
      • 10.6.10.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 10.6.10.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 10.6.10.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
      • 10.6.10.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 10.6.10.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
      • 10.6.10.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 10.6.10.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)

Chapter 11. Competitive Landscape

  • 11.1. Recent Developments & Impact Analysis by Key Market Participants
  • 11.2. Company Categorization
  • 11.3. Company Market Share Analysis
  • 11.4. Company Heat Map Analysis
  • 11.5. Strategy Mapping
    • 11.5.1. Expansion
    • 11.5.2. Mergers & Acquisition
    • 11.5.3. Partnerships & Collaborations
    • 11.5.4. New Product Launches
    • 11.5.5. Research And Development
  • 11.6. Company Profiles
    • 11.6.1. Adobe
      • 11.6.1.1. Participant's Overview
      • 11.6.1.2. Financial Performance
      • 11.6.1.3. Product Benchmarking
      • 11.6.1.4. Recent Developments
    • 11.6.2. Dell Inc.
      • 11.6.2.1. Participant's Overview
      • 11.6.2.2. Financial Performance
      • 11.6.2.3. Product Benchmarking
      • 11.6.2.4. Recent Developments
    • 11.6.3. Google
      • 11.6.3.1. Participant's Overview
      • 11.6.3.2. Financial Performance
      • 11.6.3.3. Product Benchmarking
      • 11.6.3.4. Recent Developments
    • 11.6.4. Manthan
      • 11.6.4.1. Participant's Overview
      • 11.6.4.2. Financial Performance
      • 11.6.4.3. Product Benchmarking
      • 11.6.4.4. Recent Developments
    • 11.6.5. Microsoft
      • 11.6.5.1. Participant's Overview
      • 11.6.5.2. Financial Performance
      • 11.6.5.3. Product Benchmarking
      • 11.6.5.4. Recent Developments
    • 11.6.6. Oracle
      • 11.6.6.1. Participant's Overview
      • 11.6.6.2. Financial Performance
      • 11.6.6.3. Product Benchmarking
      • 11.6.6.4. Recent Developments
    • 11.6.7. Salesforce.com, inc.
      • 11.6.7.1. Participant's Overview
      • 11.6.7.2. Financial Performance
      • 11.6.7.3. Product Benchmarking
      • 11.6.7.4. Recent Developments
    • 11.6.8. SAP SE
      • 11.6.8.1. Participant's Overview
      • 11.6.8.2. Financial Performance
      • 11.6.8.3. Product Benchmarking
      • 11.6.8.4. Recent Developments
    • 11.6.9. SAS Institute Inc.
      • 11.6.9.1. Participant's Overview
      • 11.6.9.2. Financial Performance
      • 11.6.9.3. Product Benchmarking
      • 11.6.9.4. Recent Developments
    • 11.6.10. Teradata
      • 11.6.10.1. Participant's Overview
      • 11.6.10.2. Financial Performance
      • 11.6.10.3. Product Benchmarking
      • 11.6.10.4. Recent Developments

List of Tables

  • Table 1 List of Abbreviation
  • Table 2 Global Customer Analytics Market, 2018 - 2030 (USD Billion)
  • Table 3 Global Customer Analytics Market, by region, 2018 - 2030 (USD Billion)
  • Table 4 Global Customer Analytics Market, by Component, 2018 - 2030 (USD Billion)
  • Table 5 Global Customer Analytics Market, by Data Source, 2018 - 2030 (USD Billion)
  • Table 6 Global Customer Analytics Market, by Application, 2018 - 2030, (USD Billion)
  • Table 7 Global Customer Analytics Market, by Deployment, 2018 - 2030, (USD Billion)
  • Table 8 Global Customer Analytics Market, by Enterprise Size, 2018 - 2030, (USD Billion)
  • Table 9 Global Customer Analytics Market, by End Use, 2018 - 2030, (USD Billion)
  • Table 10 Global solution market by region, 2018 - 2030 (USD Billion)
  • Table 11 Global social media analytical tools market by region, 2018 - 2030 (USD Billion)
  • Table 12 Global web analytical tools market by region, 2018 - 2030 (USD Billion)
  • Table 13 Global dashboard and reporting tools market by region, 2018 - 2030 (USD Billion)
  • Table 14 Global voice of customer (VOC) market by region, 2018 - 2030 (USD Billion)
  • Table 15 Global ETL market by region, 2018 - 2030 (USD Billion)
  • Table 16 Global analytical modules/tools market by region, 2018 - 2030 (USD Billion)
  • Table 17 Global services market by region, 2018 - 2030 (USD Billion)
  • Table 18 Global system integration & deployment market by region, 2018 - 2030 (USD Billion)
  • Table 19 Global training & consulting market by region, 2018 - 2030 (USD Billion)
  • Table 20 Global support & maintenance market by region, 2018 - 2030 (USD Billion)
  • Table 21 Global web market by region, 2018 - 2030 (USD Billion)
  • Table 22 Global social media market by region, 2018 - 2030 (USD Billion)
  • Table 23 Global smartphone market by region, 2018 - 2030 (USD Billion)
  • Table 24 Global email market by region, 2018 - 2030 (USD Billion)
  • Table 25 Global store market by region, 2018 - 2030 (USD Billion)
  • Table 26 Global call center market by region, 2018 - 2030 (USD Billion)
  • Table 27 Global others market by region, 2018 - 2030 (USD Billion)
  • Table 28 Global brand management market by region, 2018 - 2030 (USD Billion)
  • Table 29 Global campaign management market by region, 2018 - 2030 (USD Billion)
  • Table 30 Global churn management market by region, 2018 - 2030 (USD Billion)
  • Table 31 Global customer behavioral analysis market by region, 2018 - 2030 (USD Billion)
  • Table 32 Global product management market by region, 2018 - 2030 (USD Billion)
  • Table 33 Global others market by region, 2018 - 2030 (USD Billion)
  • Table 34 Global on-premise market by region, 2018 - 2030 (USD Billion)
  • Table 35 Global cloud-based market by region, 2018 - 2030 (USD Billion)
  • Table 36 Global small & medium enterprises (SMEs) market by region, 2018 - 2030 (USD Billion)
  • Table 37 Global large enterprises market by region, 2018 - 2030 (USD Billion)
  • Table 38 Global BFSI market by region, 2018 - 2030 (USD Billion)
  • Table 39 Global retail and e-commerce market by region, 2018 - 2030 (USD Billion)
  • Table 40 Global telecommunications and IT market by region, 2018 - 2030 (USD Billion)
  • Table 41 Global manufacturing market by region, 2018 - 2030 (USD Billion)
  • Table 42 Global transportation and logistics market by region, 2018 - 2030 (USD Billion)
  • Table 43 Global government and defence market by region, 2018 - 2030 (USD Billion)
  • Table 44 Global healthcare and life sciences market by region, 2018 - 2030 (USD Billion
  • Table 45 Global media and entertainment market by region, 2018 - 2030 (USD Billion)
  • Table 46 Global travel and hospitality market by region, 2018 - 2030 (USD Billion)
  • Table 47 Global others market by region, 2018 - 2030 (USD Billion)
  • Table 48 North America Customer Analytics Market, by Component 2018 - 2030 (USD Billion)
  • Table 49 North America Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 50 North America Customer Analytics Market, by Application 2018 - 2030 (USD Billion)
  • Table 51 North America Customer Analytics Market, by Deployment 2018 - 2030 (USD Billion)
  • Table 52 North America Customer Analytics Market, by Enterprise Size 2018 - 2030 (USD Billion)
  • Table 53 North America Customer Analytics Market, by End Use 2018 - 2030 (USD Billion)
  • Table 54 U.S. Customer Analytics Market, by Component 2018 - 2030, (USD Billion)
  • Table 55 U.S. Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 56 U.S. Customer Analytics Market, by Application 2018 - 2030, (USD Billion)
  • Table 57 U.S. Customer Analytics Market, by Deployment 2018 - 2030, (USD Billion)
  • Table 58 U.S. Customer Analytics Market, by Enterprise Size 2018 - 2030, (USD Billion)
  • Table 59 U.S. Customer Analytics Market, by End Use 2018 - 2030, (USD Billion)
  • Table 60 Canada Customer Analytics Market, by Component 2018 - 2030 (USD Billion)
  • Table 61 Canada Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 62 Canada Customer Analytics Market, by Application 2018 - 2030 (USD Billion)
  • Table 63 Canada Customer Analytics Market, by Deployment 2018 - 2030 (USD Billion)
  • Table 64 Canada Customer Analytics Market, by Enterprise Size 2018 - 2030 (USD Billion)
  • Table 65 Canada Customer Analytics Market, by End Use 2018 - 2030 (USD Billion)
  • Table 66 Mexico Customer Analytics Market, by Component 2018 - 2030 (USD Billion)
  • Table 67 Mexico Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 68 Mexico Customer Analytics Market, by Application 2018 - 2030 (USD Billion)
  • Table 69 Mexico Customer Analytics Market, by Deployment 2018 - 2030 (USD Billion)
  • Table 70 Mexico Customer Analytics Market, by Enterprise Size 2018 - 2030 (USD Billion)
  • Table 71 Mexico Customer Analytics Market, by End Use 2018 - 2030 (USD Billion)
  • Table 72 Europe Customer Analytics Market, by Component 2018 - 2030 (USD Billion)
  • Table 73 Europe Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 74 Europe Customer Analytics Market, by Application 2018 - 2030, (USD Billion)
  • Table 75 Europe Customer Analytics Market, by Deployment 2018 - 2030, (USD Billion)
  • Table 76 Europe Customer Analytics Market, by Enterprise Size 2018 - 2030, (USD Billion)
  • Table 77 Europe Customer Analytics Market, by End Use 2018 - 2030, (USD Billion)
  • Table 78 UK Customer Analytics Market, by Component 2018 - 2030, (USD Billion)
  • Table 79 UK Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 80 UK Customer Analytics Market, by Application 2018 - 2030, (USD Billion)
  • Table 81 UK Customer Analytics Market, by Deployment 2018 - 2030, (USD Billion)
  • Table 82 UK Customer Analytics Market, by Enterprise Size 2018 - 2030, (USD Billion)
  • Table 83 UK Customer Analytics Market, by End Use 2018 - 2030, (USD Billion)
  • Table 84 Germany Customer Analytics Market, by Component 2018 - 2030, (USD Billion)
  • Table 85 Germany Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 86 Germany Customer Analytics Market, by Application 2018 - 2030, (USD Billion)
  • Table 87 Germany Customer Analytics Market, by Deployment 2018 - 2030, (USD Billion)
  • Table 88 Germany Customer Analytics Market, by Enterprise Size 2018 - 2030, (USD Billion)
  • Table 89 Germany Customer Analytics Market, by End Use 2018 - 2030, (USD Billion)
  • Table 90 France Customer Analytics Market, by Component 2018 - 2030, (USD Billion)
  • Table 91 France Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 92 France Customer Analytics Market, by Application 2018 - 2030, (USD Billion)
  • Table 93 France Customer Analytics Market, by Deployment 2018 - 2030, (USD Billion)
  • Table 94 France Customer Analytics Market, by Enterprise Size 2018 - 2030, (USD Billion)
  • Table 95 France Customer Analytics Market, by End Use 2018 - 2030, (USD Billion)
  • Table 96 Asia Pacific Customer Analytics Market, by Component 2018 - 2030, (USD Billion)
  • Table 97 Asia Pacific Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 98 Asia Pacific Customer Analytics Market, by Application 2018 - 2030, (USD Billion)
  • Table 99 Asia Pacific Customer Analytics Market, by Deployment 2018 - 2030, (USD Billion)
  • Table 100 Asia Pacific Customer Analytics Market, by Enterprise Size 2018 - 2030, (USD Billion)
  • Table 101 Asia Pacific Customer Analytics Market, by End Use 2018 - 2030, (USD Billion)
  • Table 102 China Customer Analytics Market, by Component 2018 - 2030, (USD Billion)
  • Table 103 China Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 104 China Customer Analytics Market, by Application 2018 - 2030, (USD Billion)
  • Table 105 China Customer Analytics Market, by Deployment 2018 - 2030, (USD Billion)
  • Table 106 China Customer Analytics Market, by Enterprise Size 2018 - 2030, (USD Billion)
  • Table 107 China Customer Analytics Market, by End Use 2018 - 2030, (USD Billion)
  • Table 108 India Customer Analytics Market, by Component 2018 - 2030, (USD Billion)
  • Table 109 India Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 110 India Customer Analytics Market, by Application 2018 - 2030, (USD Billion)
  • Table 111 India Customer Analytics Market, by Deployment 2018 - 2030, (USD Billion)
  • Table 112 India Customer Analytics Market, by Enterprise Size 2018 - 2030, (USD Billion)
  • Table 113 India Customer Analytics Market, by End Use 2018 - 2030, (USD Billion)
  • Table 114 Japan Customer Analytics Market, by Component 2018 - 2030, (USD Billion)
  • Table 115 Japan Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 116 Japan Customer Analytics Market, by Application 2018 - 2030, (USD Billion)
  • Table 117 Japan Customer Analytics Market, by Deployment 2018 - 2030, (USD Billion)
  • Table 118 Japan Customer Analytics Market, by Enterprise Size 2018 - 2030, (USD Billion)
  • Table 119 Japan Customer Analytics Market, by End Use 2018 - 2030, (USD Billion)
  • Table 120 Australia Customer Analytics Market, by Component 2018 - 2030, (USD Billion)
  • Table 121 Australia Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 122 Australia Customer Analytics Market, by Application 2018 - 2030, (USD Billion)
  • Table 123 Australia Customer Analytics Market, by Deployment 2018 - 2030, (USD Billion)
  • Table 124 Australia Customer Analytics Market, by Enterprise Size 2018 - 2030, (USD Billion)
  • Table 125 Australia Customer Analytics Market, by End Use 2018 - 2030, (USD Billion)
  • Table 126 South Korea Customer Analytics Market, by Component 2018 - 2030, (USD Billion)
  • Table 127 South Korea Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 128 South Korea Customer Analytics Market, by Application 2018 - 2030, (USD Billion)
  • Table 129 South Korea Customer Analytics Market, by Deployment 2018 - 2030, (USD Billion)
  • Table 130 South Korea Customer Analytics Market, by Enterprise Size 2018 - 2030, (USD Billion)
  • Table 131 South Korea Customer Analytics Market, by end use 2018 - 2030, (USD Billion)
  • Table 132 Latin America Customer Analytics Market, by Component 2018 - 2030, (USD Billion)
  • Table 133 Latin America Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 134 Latin America Customer Analytics Market, by Application 2018 - 2030, (USD Billion)
  • Table 135 Latin America Customer Analytics Market, by Deployment 2018 - 2030, (USD Billion)
  • Table 136 Latin America Customer Analytics Market, by Enterprise Size 2018 - 2030, (USD Billion)
  • Table 137 Latin America Customer Analytics Market, by End Use 2018 - 2030, (USD Billion)
  • Table 138 Brazil Customer Analytics Market, by Component 2018 - 2030, (USD Billion)
  • Table 139 Brazil Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 140 Brazil Customer Analytics Market, by Application 2018 - 2030, (USD Billion)
  • Table 141 Brazil Customer Analytics Market, by Deployment 2018 - 2030, (USD Billion)
  • Table 142 Brazil Customer Analytics Market, by Enterprise Size 2018 - 2030, (USD Billion)
  • Table 143 Brazil Customer Analytics Market, by End Use 2018 - 2030, (USD Billion)
  • Table 144 Middle East & Africa Customer Analytics Market, by Component 2018 - 2030, (USD Billion)
  • Table 145 Middle East & Africa Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 146 Middle East & Africa Customer Analytics Market, by Application 2018 - 2030, (USD Billion)
  • Table 147 Middle East & Africa Customer Analytics Market, by Deployment 2018 - 2030, (USD Billion)
  • Table 148 Middle East & Africa Customer Analytics Market, by Enterprise Size 2018 - 2030, (USD Billion)
  • Table 149 Middle East & Africa Customer Analytics Market, by End Use 2018 - 2030, (USD Billion)
  • Table 150 UAE Customer Analytics Market, by Component 2018 - 2030, (USD Billion)
  • Table 151 UAE Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 152 UAE Customer Analytics Market, by Application 2018 - 2030, (USD Billion)
  • Table 153 UAE Customer Analytics Market, by Deployment 2018 - 2030, (USD Billion)
  • Table 154 UAE Customer Analytics Market, by Enterprise Size 2018 - 2030, (USD Billion)
  • Table 155 UAE Customer Analytics Market, by End Use 2018 - 2030, (USD Billion)
  • Table 156 Saudi Arabia Customer Analytics Market, by Component 2018 - 2030, (USD Billion)
  • Table 157 Saudi Arabia Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 158 Saudi Arabia Customer Analytics Market, by Application 2018 - 2030, (USD Billion)
  • Table 159 Saudi Arabia Customer Analytics Market, by Deployment 2018 - 2030, (USD Billion)
  • Table 160 Saudi Arabia Customer Analytics Market, by Enterprise Size 2018 - 2030, (USD Billion)
  • Table 161 Saudi Arabia Customer Analytics Market, by End Use 2018 - 2030, (USD Billion)
  • Table 162 South Africa Customer Analytics Market, by Component 2018 - 2030, (USD Billion)
  • Table 163 South Africa Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 164 South Africa Customer Analytics Market, by Application 2018 - 2030, (USD Billion)
  • Table 165 South Africa Customer Analytics Market, by Deployment 2018 - 2030, (USD Billion)
  • Table 166 South Africa Customer Analytics Market, by Enterprise Size 2018 - 2030, (USD Billion)
  • Table 167 South Africa Customer Analytics Market, by End Use 2018 - 2030, (USD Billion)

List of Figures

  • Fig. 1 Customer Analytics Market Segmentation
  • Fig. 2 Market landscape
  • Fig. 3 Information Procurement
  • Fig. 4 Data Analysis Models
  • Fig. 5 Market Formulation and Validation
  • Fig. 6 Data Validating & Publishing
  • Fig. 7 Market Snapshot
  • Fig. 8 Segment Snapshot (1/3)
  • Fig. 9 Segment Snapshot (2/3)
  • Fig. 10 Segment Snapshot (3/3)
  • Fig. 11 Competitive Landscape Snapshot
  • Fig. 12 Customer Analytics: Industry Value Chain Analysis
  • Fig. 13 Customer Analytics: Market Dynamics
  • Fig. 14 Customer Analytics: PORTER's Analysis
  • Fig. 15 Customer Analytics: PESTEL Analysis
  • Fig. 16 Customer Analytics Share by Component, 2023 & 2030 (USD Billion)
  • Fig. 17 Customer Analytics, by Component: Market Share, 2023 & 2030
  • Fig. 18 Solution Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 19 Social Media Analytical Tools Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 20 Web Analytical Tools Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 21 Dashboard and Reporting Tools Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 22 Voice of Customer (VOC) Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 23 ETL Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 24 Analytical Modules/Tools Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 25 Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 26 System Integration & Deployment Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 27 Training & Consulting Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 28 Support & Maintenance Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 29 Customer Analytics Market Share by Data Source, 2023 & 2030 (USD Billion)
  • Fig. 30 Customer Analytics Market, by Data Source: Market Share, 2023 & 2030
  • Fig. 31 Web Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 32 Social Media Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 33 Smartphone Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 34 Email Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 35 Store Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 36 Call Center Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 37 Other Data Sources Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 38 Customer Analytics Share by Application, 2023 & 2030 (USD Billion)
  • Fig. 39 Customer Analytics, by Application: Market Share, 2023 & 2030
  • Fig. 40 Brand Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 41 Campaign Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 42 Churn Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 43 Customer Behavioral Analysis Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 44 Product Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 45 Others Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 46 Customer Analytics Share by Deployment, 2023 & 2030 (USD Billion)
  • Fig. 47 Customer Analytics, by Deployment: Market Share, 2023 & 2030
  • Fig. 48 On-premise Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 49 Cloud-based Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 50 Customer Analytics Share by Enterprise Size, 2023 & 2030 (USD Billion)
  • Fig. 51 Customer Analytics, by Enterprise Size: Market Share, 2023 & 2030
  • Fig. 52 Small & Medium Enterprises (SMEs) Market Estimates and Forecasts, 2018 - 2030, (USD Billion)
  • Fig. 53 Large Enterprises Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 54 Customer Analytics Share by End Use, 2023 & 2030 (USD Billion)
  • Fig. 55 Customer Analytics, by End Use: Market Share, 2023 & 2030
  • Fig. 56 BFSI Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 57 Retail and e-commerce Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 58 Telecommunications and IT Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 59 Manufacturing Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 60 Transportation and Logistics Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 61 Government and Defence Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 62 Healthcare and Life Sciences Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 63 Media and Entertainment Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 64 Travel and Hospitality Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 65 Others Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 66 Regional Market place: Key Takeaways
  • Fig. 67 North America Customer Analytics Market Estimates and Forecasts, 2018 - 2030, (USD Billion)
  • Fig. 68 U.S. Customer Analytics Market Estimates and Forecasts, 2018 - 2030, (USD Billion)
  • Fig. 69 Canada Customer Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 70 Mexico Customer Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 71 Europe Customer Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 72 UK Customer Analytics Market Estimates and Forecasts, 2018 - 2030,) (USD Billion)
  • Fig. 73 Germany Customer Analytics Market Estimates and Forecasts, (2018 - 2030) (USD Billion)
  • Fig. 74 France Customer Analytics Market Estimates and Forecasts, (2018 - 2030) (USD Billion)
  • Fig. 75 Asia Pacific Customer Analytics Market Estimates and Forecast, 2018 - 2030 (USD Billion)
  • Fig. 76 China Customer Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 77 India Customer Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 78 Japan Customer Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 79 Australia Customer Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 80 South Korea Customer Analytics Market Estimates and Forecasts, 2018 - 2030, (USD Billion)
  • Fig. 81 Latin America Customer Analytics Market Estimates and Forecasts, 2018 - 2030, (USD Billion)
  • Fig. 82 Brazil Customer Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 83 Argentina Customer Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 84 MEA Customer Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 85 Saudi Arabia Customer Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 86 UAE Customer Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 87 South Africa Customer Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 88 Key Company Categorization
  • Fig. 89 Company Market Positioning
  • Fig. 90 Key Company Market Share Analysis, 2023
  • Fig. 91 Strategic Framework