封面
市場調查報告書
商品編碼
1875917

全球飯店及餐飲管理軟體市場

Hotel and Hospitality Management Software

出版日期: | 出版商: Market Glass, Inc. (Formerly Global Industry Analysts, Inc.) | 英文 196 Pages | 商品交期: 最快1-2個工作天內

價格

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簡介目錄

全球飯店及餐飲管理軟體市場預計2030年將達67億美元

全球飯店及餐飲管理軟體市場預計在2024年達到49億美元,到2030年將達到67億美元,在分析期間(2024-2030年)內複合年成長率(CAGR)為5.3%。本報告分析的細分市場之一-本地部署軟體,預計複合年成長率為5.1%,到分析期末將達到38億美元。 SaaS軟體細分市場預計在分析期間內複合年成長率為5.5%。

美國市場規模估計為13億美元,而中國市場預計將以5.1%的複合年成長率成長。

預計2024年,美國飯店及餐飲管理軟體市場規模將達13億美元。作為世界第二大經濟體,中國市場預計到2030年將達到11億美元,2024年至2030年的複合年成長率(CAGR)為5.1%。其他值得關注的區域市場包括日本和加拿大,預計在分析期內,這兩個市場的複合年成長率將分別達到4.9%和4.2%。在歐洲,德國的複合年成長率預計將達到約4.5%。

全球飯店及餐飲管理軟體市場-主要市場趨勢與促進因素概述

飯店及餐飲管理軟體是提高營運效率和改善賓客體驗的關鍵嗎?

飯店及餐飲管理軟體已成為現代飯店業不可或缺的工具,但為何它對簡化營運流程和提供卓越的賓客體驗如此重要?飯店管理軟體能夠協助飯店自動化管理各種營運任務,包括預訂、入住、付款、客房清潔和客戶關係管理 (CRM)。透過將所有活動整合到一個平台上,酒店經營者可以有效率地管理日常營運。

這款軟體的吸引力在於它能夠在提升營運效率的同時提高賓客滿意度。隨著飯店業的不斷發展,飯店需要提供個人化且流暢的體驗,這需要先進的系統來追蹤預訂、管理客房並滿足賓客的偏好。飯店管理軟體能夠幫助飯店減少人為錯誤、最佳化資源分配,並提供順暢無憂的賓客體驗,使其成為現代飯店業不可或缺的一部分。

科技如何推動飯店和餐飲管理軟體的發展?

技術創新大大提升了飯店及餐飲管理軟體的功能和靈活性,使營運商能夠提供更個人化的服務並提高營運效率。其中最具影響力的發展之一是雲端基礎系統的整合。雲端技術使飯店經營者能夠透過網路連線隨時隨​​地管理經營,從而顯著提升了靈活性、擴充性和可存取性。雲端基礎軟體還支援即時更新,共用分散各地的酒店員工能夠及時了解最新資訊,從而改善協作和服務交付。

行動技術進一步革新了飯店管理,使員工和客人能夠透過智慧型手機和平板電腦存取系統。行動入住和退房流程日益普及,讓客人無需前往傳統的前台,即可透過數位化方式管理住宿。這不僅縮短了等待時間,提升了客人的體驗,也簡化了飯店員工的工作,使他們能夠專注於其他重要任務。此外,行動應用程式還能幫助飯店員工更有效率地管理客房清潔安排、客房服務請求和維護工作,從而實現更快捷、更有序的營運。

人工智慧 (AI) 和機器學習在飯店管理軟體的發展中扮演關鍵角色。例如,AI 驅動的聊天機器人使飯店能夠提供全天候客戶服務,自動處理一般諮詢、預訂請求和客人偏好。這些聊天機器人可以提供客房服務協助、提案當地景點並回答常見問題,從而縮短回應時間並減輕員工的工作量。機器學習演算法還可以分析客人數據,提供個人化服務,例如個人化最佳化的促銷活動、客房升級和會員獎勵,最終加強與客人的關係並提高客人滿意度。

另一個重大進展是將物業管理系統 (PMS) 與其他軟體解決方案(例如收益管理系統 (RMS)、客戶關係管理 (CRM) 工具和銷售點 (POS) 系統)整合。這種整合使酒店能夠集中數據並簡化不同部門的運作。例如,收益管理系統分析市場趨勢和預訂模式,動態調整房價以最大限度地提高盈利;而 CRM 工具則追蹤客人的偏好和歷史記錄,使飯店能夠提供個人化服務和精準行銷。

數據分析也能透過提供關於飯店營運和顧客行為的可操作洞察,增強飯店管理軟體的功能。先進的報告工具​​使飯店能夠即時分析運轉率、客戶滿意度評分和財務表現。這些洞察使酒店經營者能夠做出數據驅動的決策,從而最佳化定價、人員配備和行銷策略,最終提高營運效率和盈利。

智慧客房技術的整合是另一項關鍵創新。許多飯店管理系統現在都支援物聯網 (IoT) 設備的使用,使客人能夠透過行動應用程式或語音指令控制房間的照明、溫度和娛樂系統等功能。這為客人帶來了更多便利,讓他們在入住期間擁有更大的控制權和個人化體驗,從而提升整體入住感受。

為什麼飯店和餐飲管理軟體對賓客體驗和營運效率至關重要?

飯店及餐飲管理軟體能夠簡化飯店營運的各個環節,從預訂到退房,從而最佳化營運效率,並為賓客提供卓越的體驗。在賓客滿意度至關重要的行業中,提供個人化、及時且無誤的服務至關重要。飯店管理軟體集中管理賓客訊息,並追蹤賓客的偏好、特殊要求和會員等級,使員工能夠提供更個人化的服務。例如,經常入住某家飯店的賓客可能對特定房型或飲食限制有偏好;軟體可以記住並滿足這些偏好,從而提高賓客滿意度和忠誠度。

該軟體還簡化了預訂流程,允許透過多種管道預訂客房,包括網站、行動應用程式和線上旅行社 (OTA)。它能即時自動更新這些平台上的客房供應情況,從而降低超額預訂和不同預訂管道之間資訊溝通不良的風險。透過提供無縫的預訂體驗,飯店可以從客人首次接觸開始提升賓客體驗。

飯店管理軟體的另一個關鍵優勢在於提升營運效率。以往需要大量的人工操作任務,例如房間分配、計費和客房清潔協調,現在可以透過集中式系統實現自動化或流程簡化。這降低了人為錯誤的風險,確保了服務的一致性,並使員工能夠專注於更高價值的任務,例如與客人互動和管理飯店設施。例如,自動化的客房清潔計畫可確保房間在空屋後立即清潔完畢,迎接下一位客人,從而最佳化房間周轉率,提高客人滿意度。

此外,飯店管理軟體能夠根據即時數據制定動態定價策略,進而提升收益管理水準。透過分析市場需求、競爭對手定價以及歷史運轉率趨勢,該軟體能夠自動調整房價,以最大限度地提高收益,無論是在旺季、特殊活動期間還是淡季。這種精準的定價控制確保了價格始終保持競爭力並反映市場狀況,從而在不影響賓客體驗的前提下提升飯店盈利。

與POS系統整合對於管理其他飯店服務也至關重要,例如餐飲服務、水療護理和活動預訂。客人可以將餐費、活動費和其他消費直接記入房費,系統在一個易於訪問的平台上管理所有交易。這簡化了退房流程,提升了客人體驗,並為飯店提供所有收入來源的清晰記錄。

哪些因素正在推動飯店及餐飲管理軟體市場的成長?

飯店及餐飲管理軟體市場的成長受多種因素驅動,包括對個人化賓客體驗日益成長的需求、飯店業持續的數位轉型以及在競爭激烈的市場中對營運效率的追求。其中一個關鍵促進因素是賓客期望的改變。旅客越來越希望在整個入住期間獲得個人化且流暢的體驗。飯店管理軟體透過提供客製化服務,例如個人化客房設施和基於賓客偏好的定向促銷活動,幫助飯店滿足這些不斷變化的期望。

雲端基礎解決方案的普及也是推動市場成長的關鍵因素之一。基於雲端的飯店管理軟體具有靈活性、擴充性和成本效益,使其成為各種規模飯店的理想選擇。它使酒店能夠遠端管理營運,確保業務永續營運,並實現多地點物業間的順暢溝通。雲端系統減少了對昂貴的本地硬體和IT維護的需求,從而節省成本,使飯店能夠專注於核心業務。

對數據驅動決策的日益重視也推動了對先進飯店管理軟體的需求。即時數據分析和報告工具能夠幫助旅館經營者深入了解賓客行為、運轉率趨勢和財務表現。這些數據使他們能夠就定價、人員配備和行銷策略做出明智的決策,最終提高盈利和營運效率。

線上旅行社 (OTA) 和第三方預訂平台的蓬勃發展進一步凸顯了整合軟體解決方案的必要性。飯店必須管理多個預訂管道,並確保所有平台上的客房、價格和預訂資訊同步更新。飯店管理軟體中的整合通路管理功能可確保預訂資訊自動更新,以避免超額預訂等問題,並最佳化運轉率。

酒店業日益重視永續性和資源效率,也推動了現代酒店管理軟體的普及。許多解決方案都包含有助於管理能源消耗、減少廢棄物和簡化客房清潔流程的功能。例如,與管理系統整合的智慧客房技術可以根據房間入住率調節照明和溫度,在確保客人舒適度的同時降低能源消耗。永續性措施不僅可以降低營運成本,還能吸引具有環保意識的旅客。

最後,新冠疫情的持續影響加速了飯店業對非接觸式服務和數位化解決方案的需求。飯店正擴大採用非接觸式入住和退房流程、手機房卡和數位支付,以提升賓客的安全性和便利性。支援這些功能的飯店管理軟體對於提供現代化、流暢的體驗並滿足健康和安全準則至關重要。

在對個人化服務需求不斷成長、雲端運算技術不斷進步以及向更有效率、數據驅動型營運模式轉型等因素的推動下,飯店及餐飲管理軟體市場預計將迎來顯著成長。隨著飯店持續將賓客滿意度和卓越營運放在首位,管理軟體將繼續成為打造無縫銜接、令人難忘的體驗的關鍵工具,從而助力飯店在競爭激烈的餐飲業中取得成功。

部分:

細分市場(本地部署、SaaS)、飯店類型(商務旅館、歷史/精品飯店、度假村及水療中心)

受訪公司範例

  • Delta Software
  • eZee Technosys Pvt. Ltd.
  • Infor
  • innRoad
  • Intertec Systems LLC
  • IRiS Software Systems Ltd.
  • Oracle Corporation
  • Protel hotelsoftware GmbH
  • Sabre Corporation
  • Trawex Technologies Pvt. Ltd.

人工智慧整合

我們正在利用檢驗的專家內容和人工智慧工具來變革市場和競爭情報。

Market Glass, Inc. 並沒有採用查詢LLM 或產業專用的SLM 的典型方法,而是建立了一個由世界各地領域專家精心策劃的內容庫,其中包括影片轉錄、BLOG、搜尋引擎研究以及大量的公司、產品/服務和市場數據。

關稅影響係數

在最新發布的報告中,Market Glass, Inc. 將關稅對地理市場的影響納入考量,並根據公司總部所在地、製造地以及進出口(成品和OEM產品)情況,預測企業競爭地位的變化。這種複雜多變的市場現實會從多個方面影響競爭對手,包括增加銷貨成本、降低盈利和重組供應鏈,同時也會影響微觀和宏觀市場動態。

目錄

第1章調查方法

第2章執行摘要

  • 市場概覽
  • 主要企業
  • 市場趨勢和促進因素
  • 全球市場展望

第3章 市場分析

  • 美國
  • 加拿大
  • 日本
  • 中國
  • 歐洲
  • 法國
  • 德國
  • 義大利
  • 英國
  • 其他歐洲
  • 亞太地區
  • 世界其他地區

第4章 競賽

簡介目錄
Product Code: MCP12441

Global Hotel and Hospitality Management Software Market to Reach US$6.7 Billion by 2030

The global market for Hotel and Hospitality Management Software estimated at US$4.9 Billion in the year 2024, is expected to reach US$6.7 Billion by 2030, growing at a CAGR of 5.3% over the analysis period 2024-2030. On-Premise Software, one of the segments analyzed in the report, is expected to record a 5.1% CAGR and reach US$3.8 Billion by the end of the analysis period. Growth in the SaaS-based Software segment is estimated at 5.5% CAGR over the analysis period.

The U.S. Market is Estimated at US$1.3 Billion While China is Forecast to Grow at 5.1% CAGR

The Hotel and Hospitality Management Software market in the U.S. is estimated at US$1.3 Billion in the year 2024. China, the world's second largest economy, is forecast to reach a projected market size of US$1.1 Billion by the year 2030 trailing a CAGR of 5.1% over the analysis period 2024-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 4.9% and 4.2% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 4.5% CAGR.

Global Hotel and Hospitality Management Software Market - Key Trends and Drivers Summarized

Is Hotel and Hospitality Management Software the Key to Streamlined Operations and Enhanced Guest Experiences?

Hotel and hospitality management software has become an essential tool for the modern hospitality industry, but why is it so critical for streamlining operations and delivering exceptional guest experiences? Hotel management software helps automate and manage various operational tasks, including bookings, check-ins, payments, housekeeping, customer relationship management (CRM), and more. It centralizes all activities into a single platform, allowing hotel operators to manage daily operations efficiently and effectively.

The appeal of this software lies in its ability to enhance operational efficiency while improving guest satisfaction. As the hospitality industry evolves, hotels are expected to offer personalized, seamless experiences, which require advanced systems to track reservations, manage rooms, and ensure that guest preferences are met. By leveraging hotel management software, hotels can reduce manual errors, optimize resource allocation, and provide a smooth, hassle-free experience for guests, making it a crucial component of modern hospitality businesses.

How Has Technology Advanced Hotel and Hospitality Management Software?

Technological advancements have significantly enhanced the functionality and versatility of hotel and hospitality management software, enabling businesses to offer more personalized services and operate more efficiently. One of the most impactful developments is the integration of cloud-based systems. Cloud technology allows hoteliers to manage their operations from anywhere with an internet connection, offering greater flexibility, scalability, and accessibility. Cloud-based software also supports real-time updates, ensuring that hotel staff across multiple locations can stay synchronized, improving coordination and service delivery.

Mobile technology has further revolutionized hotel management by enabling staff and guests to interact with the system from their smartphones or tablets. Mobile check-in and check-out processes have become increasingly common, allowing guests to bypass traditional front desk interactions and manage their stay digitally. This not only improves the guest experience by reducing wait times but also streamlines operations for hotel staff, freeing up time for other critical tasks. Additionally, mobile apps allow hotel staff to manage housekeeping schedules, room service requests, and maintenance tasks more efficiently, resulting in a more responsive and organized operation.

Artificial intelligence (AI) and machine learning have played a significant role in advancing hotel management software. AI-powered chatbots, for instance, allow hotels to provide 24/7 customer service, handling common inquiries, booking requests, and guest preferences automatically. These chatbots can assist with room service, offer recommendations for local attractions, and address frequently asked questions, improving response times and reducing the workload on staff. Machine learning algorithms also analyze guest data to offer personalized services, such as tailored promotions, room upgrades, or loyalty rewards, which help build stronger guest relationships and improve satisfaction.

Another major advancement is the integration of property management systems (PMS) with other software solutions, such as revenue management systems (RMS), customer relationship management (CRM) tools, and point-of-sale (POS) systems. This level of integration allows hotels to centralize data and streamline operations across different departments. For example, revenue management systems analyze market trends and booking patterns to dynamically adjust room rates for maximum profitability, while CRM tools track guest preferences and history, enabling hotels to provide personalized service and targeted marketing efforts.

Data analytics has also enhanced the capabilities of hotel management software by providing hotels with actionable insights into their operations and guest behavior. Through advanced reporting tools, hotels can analyze occupancy rates, guest satisfaction scores, and financial performance in real time. These insights allow hoteliers to make data-driven decisions that optimize pricing, staffing, and marketing strategies, ultimately improving operational efficiency and profitability.

The integration of smart room technology is another key innovation. Many hotel management systems now support the use of IoT (Internet of Things) devices, allowing guests to control room features such as lighting, temperature, and entertainment systems through mobile apps or voice commands. This adds a layer of convenience for guests and enhances the overall experience by offering greater control and personalization during their stay.

Why Is Hotel and Hospitality Management Software Critical for Guest Experience and Operational Efficiency?

Hotel and hospitality management software is critical for delivering exceptional guest experiences while optimizing operational efficiency because it streamlines every aspect of hotel management, from booking to checkout. In an industry where guest satisfaction is paramount, the ability to offer personalized, timely, and error-free service is essential. Hotel management software centralizes guest information, enabling hotels to track preferences, special requests, and loyalty status, allowing staff to provide more personalized service. For example, a guest who frequently stays at a particular hotel may prefer a specific room or have dietary restrictions, and the software ensures that these preferences are remembered and catered to, improving guest satisfaction and loyalty.

The software also simplifies the reservation process, allowing guests to book rooms through multiple channels, including websites, mobile apps, and online travel agencies (OTAs). It automatically updates availability across these platforms in real time, reducing the risk of overbookings or miscommunication between different booking sources. By offering a seamless booking experience, hotels can enhance the guest experience from the very first interaction.

Operational efficiency is another critical benefit of hotel management software. Tasks that once required significant manual effort, such as room assignments, billing, and housekeeping coordination, can now be automated or streamlined through a centralized system. This reduces the risk of human error, ensures consistency in service, and frees up staff to focus on higher-value tasks, such as interacting with guests or managing hotel amenities. For example, automated housekeeping schedules ensure that rooms are cleaned and prepared for new guests as soon as they become available, optimizing room turnover and improving guest satisfaction.

Additionally, hotel management software improves revenue management by enabling dynamic pricing strategies based on real-time data. By analyzing market demand, competitor pricing, and historical occupancy trends, the system can adjust room rates automatically to maximize revenue, whether it's during peak seasons, special events, or low-demand periods. This level of control helps hotels increase profitability without sacrificing the guest experience, as pricing remains competitive and reflective of current market conditions.

The software’s ability to integrate with POS systems is also vital for managing other hotel services, such as dining, spa treatments, and event bookings. Guests can charge meals, activities, or other purchases directly to their room, and the system keeps track of all transactions in a single, easy-to-access platform. This simplifies billing at checkout, enhances the guest experience, and provides the hotel with a clear record of all revenue streams.

What Factors Are Driving the Growth of the Hotel and Hospitality Management Software Market?

Several factors are driving the growth of the hotel and hospitality management software market, including the increasing demand for personalized guest experiences, the rise of digital transformation in the hospitality industry, and the need for operational efficiency in a competitive market. One of the key drivers is the shift in guest expectations, as travelers increasingly seek personalized and seamless experiences throughout their stay. Hotel management software enables hotels to offer tailored services, such as personalized room amenities or targeted promotions based on guest preferences, helping businesses meet these evolving expectations.

The adoption of cloud-based solutions is another significant factor contributing to market growth. Cloud-based hotel management software offers flexibility, scalability, and cost-effectiveness, making it an attractive option for hotels of all sizes. It allows hotels to manage operations remotely, ensuring business continuity and streamlined communication, even for properties with multiple locations. Cloud-based systems also reduce the need for expensive on-site hardware and IT maintenance, lowering costs and allowing hotels to focus on core operations.

The increasing emphasis on data-driven decision-making is also driving demand for advanced hotel management software. With access to real-time data analytics and reporting tools, hoteliers can gain insights into guest behavior, occupancy trends, and financial performance. This data enables hotels to make informed decisions regarding pricing, staffing, and marketing strategies, ultimately improving profitability and operational efficiency.

The growth of online travel agencies (OTAs) and third-party booking platforms has further highlighted the need for integrated software solutions. Hotels must manage multiple booking channels, ensuring that room availability, pricing, and reservations are synchronized across all platforms. Channel management integration in hotel management software ensures that bookings are automatically updated, preventing issues such as overbooking and optimizing occupancy rates.

The rising focus on sustainability and resource efficiency in the hospitality industry is also influencing the adoption of modern hotel management software. Many solutions now include features that help hotels manage energy consumption, reduce waste, and streamline housekeeping efforts. For example, smart room technology integrated with the management system can adjust lighting and temperature based on occupancy, reducing energy use while maintaining guest comfort. Sustainability efforts not only reduce operating costs but also appeal to environmentally conscious travelers.

Finally, the ongoing effects of the COVID-19 pandemic have accelerated the need for contactless services and digital solutions in the hospitality industry. Hotels are increasingly adopting contactless check-in and check-out processes, mobile room keys, and digital payments to enhance safety and convenience for guests. Hotel management software that supports these features has become essential for meeting health and safety guidelines while delivering a modern, frictionless experience.

With the increasing demand for personalized service, advancements in cloud technology, and the push for more efficient, data-driven operations, the hotel and hospitality management software market is set for significant growth. As hotels continue to prioritize guest satisfaction and operational excellence, management software will remain a critical tool in delivering the seamless, memorable experiences that drive success in the competitive hospitality industry.

SCOPE OF STUDY:

The report analyzes the Hotel and Hospitality Management Software market in terms of units by the following Segments, and Geographic Regions/Countries:

Segments:

Segment (On-Premise, SaaS-Based); Hotel Type (Business Hotels, Heritage & Boutique Hotels, Resorts & Spas)

Geographic Regions/Countries:

World; United States; Canada; Japan; China; Europe (France; Germany; Italy; United Kingdom; and Rest of Europe); Asia-Pacific; Rest of World.

Select Competitors (Total 46 Featured) -

  • Delta Software
  • eZee Technosys Pvt. Ltd.
  • Infor
  • innRoad
  • Intertec Systems LLC
  • IRiS Software Systems Ltd.
  • Oracle Corporation
  • Protel hotelsoftware GmbH
  • Sabre Corporation
  • Trawex Technologies Pvt. Ltd.

AI INTEGRATIONS

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TARIFF IMPACT FACTOR

Our new release incorporates impact of tariffs on geographical markets as we predict a shift in competitiveness of companies based on HQ country, manufacturing base, exports and imports (finished goods and OEM). This intricate and multifaceted market reality will impact competitors by increasing the Cost of Goods Sold (COGS), reducing profitability, reconfiguring supply chains, amongst other micro and macro market dynamics.

TABLE OF CONTENTS

I. METHODOLOGY

II. EXECUTIVE SUMMARY

  • 1. MARKET OVERVIEW
    • Trade Shocks, Uncertainty, and the Structural Rewiring of the Global Economy
    • How Trump's Tariffs Impact the Market? The Big Question on Everyone's Mind
    • Global Economic Update
    • Hotel and Hospitality Management Software - Global Key Competitors Percentage Market Share in 2025 (E)
    • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2025 (E)
  • 2. FOCUS ON SELECT PLAYERS
  • 3. MARKET TRENDS & DRIVERS
    • Expansion of the Global Hospitality Industry Spurs Adoption of Advanced Management Software
    • Technological Advancements in Mobile Apps and Guest Management Systems Propel Innovation in Hospitality Software
    • Growth in Use of Property Management Systems (PMS) and Central Reservation Systems (CRS) Expands Opportunities
    • Technological Integration for Contactless Check-in and Digital Key Solutions Expands Market Potential
    • Role of Hotel Software in Supporting Loyalty Programs and Personalized Guest Services Strengthens Market Demand
    • Technological Advancements in AI-powered Guest Communication and Chatbots Drive Market Innovation
    • Growth in Use of Software for Event Management and Conference Bookings Expands Market Opportunities
  • 4. GLOBAL MARKET PERSPECTIVE
    • TABLE 1: World Hotel and Hospitality Management Software Market Analysis of Annual Sales in US$ Million for Years 2015 through 2030
    • TABLE 2: World Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 3: World Historic Review for Hotel and Hospitality Management Software by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 4: World 15-Year Perspective for Hotel and Hospitality Management Software by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2015, 2025 & 2030
    • TABLE 5: World Recent Past, Current & Future Analysis for On-Premise by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 6: World Historic Review for On-Premise by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 7: World 15-Year Perspective for On-Premise by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
    • TABLE 8: World Recent Past, Current & Future Analysis for SaaS-based by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 9: World Historic Review for SaaS-based by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 10: World 15-Year Perspective for SaaS-based by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
    • TABLE 11: World Recent Past, Current & Future Analysis for Business Hotels by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 12: World Historic Review for Business Hotels by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 13: World 15-Year Perspective for Business Hotels by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
    • TABLE 14: World Recent Past, Current & Future Analysis for Heritage & Boutique Hotels by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 15: World Historic Review for Heritage & Boutique Hotels by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 16: World 15-Year Perspective for Heritage & Boutique Hotels by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
    • TABLE 17: World Recent Past, Current & Future Analysis for Resorts & Spas by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 18: World Historic Review for Resorts & Spas by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 19: World 15-Year Perspective for Resorts & Spas by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030

III. MARKET ANALYSIS

  • UNITED STATES
    • Hotel and Hospitality Management Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2025 (E)
    • TABLE 20: USA Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 21: USA Historic Review for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 22: USA 15-Year Perspective for Hotel and Hospitality Management Software by Segment - Percentage Breakdown of Value Sales for On-Premise and SaaS-based for the Years 2015, 2025 & 2030
    • TABLE 23: USA Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 24: USA Historic Review for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 25: USA 15-Year Perspective for Hotel and Hospitality Management Software by Hotel Type - Percentage Breakdown of Value Sales for Business Hotels, Heritage & Boutique Hotels and Resorts & Spas for the Years 2015, 2025 & 2030
  • CANADA
    • TABLE 26: Canada Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 27: Canada Historic Review for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 28: Canada 15-Year Perspective for Hotel and Hospitality Management Software by Segment - Percentage Breakdown of Value Sales for On-Premise and SaaS-based for the Years 2015, 2025 & 2030
    • TABLE 29: Canada Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 30: Canada Historic Review for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 31: Canada 15-Year Perspective for Hotel and Hospitality Management Software by Hotel Type - Percentage Breakdown of Value Sales for Business Hotels, Heritage & Boutique Hotels and Resorts & Spas for the Years 2015, 2025 & 2030
  • JAPAN
    • Hotel and Hospitality Management Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2025 (E)
    • TABLE 32: Japan Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 33: Japan Historic Review for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 34: Japan 15-Year Perspective for Hotel and Hospitality Management Software by Segment - Percentage Breakdown of Value Sales for On-Premise and SaaS-based for the Years 2015, 2025 & 2030
    • TABLE 35: Japan Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 36: Japan Historic Review for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 37: Japan 15-Year Perspective for Hotel and Hospitality Management Software by Hotel Type - Percentage Breakdown of Value Sales for Business Hotels, Heritage & Boutique Hotels and Resorts & Spas for the Years 2015, 2025 & 2030
  • CHINA
    • Hotel and Hospitality Management Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2025 (E)
    • TABLE 38: China Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 39: China Historic Review for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 40: China 15-Year Perspective for Hotel and Hospitality Management Software by Segment - Percentage Breakdown of Value Sales for On-Premise and SaaS-based for the Years 2015, 2025 & 2030
    • TABLE 41: China Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 42: China Historic Review for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 43: China 15-Year Perspective for Hotel and Hospitality Management Software by Hotel Type - Percentage Breakdown of Value Sales for Business Hotels, Heritage & Boutique Hotels and Resorts & Spas for the Years 2015, 2025 & 2030
  • EUROPE
    • Hotel and Hospitality Management Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2025 (E)
    • TABLE 44: Europe Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 45: Europe Historic Review for Hotel and Hospitality Management Software by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 46: Europe 15-Year Perspective for Hotel and Hospitality Management Software by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2015, 2025 & 2030
    • TABLE 47: Europe Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 48: Europe Historic Review for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 49: Europe 15-Year Perspective for Hotel and Hospitality Management Software by Segment - Percentage Breakdown of Value Sales for On-Premise and SaaS-based for the Years 2015, 2025 & 2030
    • TABLE 50: Europe Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 51: Europe Historic Review for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 52: Europe 15-Year Perspective for Hotel and Hospitality Management Software by Hotel Type - Percentage Breakdown of Value Sales for Business Hotels, Heritage & Boutique Hotels and Resorts & Spas for the Years 2015, 2025 & 2030
  • FRANCE
    • Hotel and Hospitality Management Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2025 (E)
    • TABLE 53: France Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 54: France Historic Review for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 55: France 15-Year Perspective for Hotel and Hospitality Management Software by Segment - Percentage Breakdown of Value Sales for On-Premise and SaaS-based for the Years 2015, 2025 & 2030
    • TABLE 56: France Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 57: France Historic Review for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 58: France 15-Year Perspective for Hotel and Hospitality Management Software by Hotel Type - Percentage Breakdown of Value Sales for Business Hotels, Heritage & Boutique Hotels and Resorts & Spas for the Years 2015, 2025 & 2030
  • GERMANY
    • Hotel and Hospitality Management Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2025 (E)
    • TABLE 59: Germany Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 60: Germany Historic Review for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 61: Germany 15-Year Perspective for Hotel and Hospitality Management Software by Segment - Percentage Breakdown of Value Sales for On-Premise and SaaS-based for the Years 2015, 2025 & 2030
    • TABLE 62: Germany Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 63: Germany Historic Review for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 64: Germany 15-Year Perspective for Hotel and Hospitality Management Software by Hotel Type - Percentage Breakdown of Value Sales for Business Hotels, Heritage & Boutique Hotels and Resorts & Spas for the Years 2015, 2025 & 2030
  • ITALY
    • TABLE 65: Italy Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 66: Italy Historic Review for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 67: Italy 15-Year Perspective for Hotel and Hospitality Management Software by Segment - Percentage Breakdown of Value Sales for On-Premise and SaaS-based for the Years 2015, 2025 & 2030
    • TABLE 68: Italy Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 69: Italy Historic Review for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 70: Italy 15-Year Perspective for Hotel and Hospitality Management Software by Hotel Type - Percentage Breakdown of Value Sales for Business Hotels, Heritage & Boutique Hotels and Resorts & Spas for the Years 2015, 2025 & 2030
  • UNITED KINGDOM
    • Hotel and Hospitality Management Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2025 (E)
    • TABLE 71: UK Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 72: UK Historic Review for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 73: UK 15-Year Perspective for Hotel and Hospitality Management Software by Segment - Percentage Breakdown of Value Sales for On-Premise and SaaS-based for the Years 2015, 2025 & 2030
    • TABLE 74: UK Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 75: UK Historic Review for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 76: UK 15-Year Perspective for Hotel and Hospitality Management Software by Hotel Type - Percentage Breakdown of Value Sales for Business Hotels, Heritage & Boutique Hotels and Resorts & Spas for the Years 2015, 2025 & 2030
  • REST OF EUROPE
    • TABLE 77: Rest of Europe Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 78: Rest of Europe Historic Review for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 79: Rest of Europe 15-Year Perspective for Hotel and Hospitality Management Software by Segment - Percentage Breakdown of Value Sales for On-Premise and SaaS-based for the Years 2015, 2025 & 2030
    • TABLE 80: Rest of Europe Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 81: Rest of Europe Historic Review for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 82: Rest of Europe 15-Year Perspective for Hotel and Hospitality Management Software by Hotel Type - Percentage Breakdown of Value Sales for Business Hotels, Heritage & Boutique Hotels and Resorts & Spas for the Years 2015, 2025 & 2030
  • ASIA-PACIFIC
    • Hotel and Hospitality Management Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2025 (E)
    • TABLE 83: Asia-Pacific Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 84: Asia-Pacific Historic Review for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 85: Asia-Pacific 15-Year Perspective for Hotel and Hospitality Management Software by Segment - Percentage Breakdown of Value Sales for On-Premise and SaaS-based for the Years 2015, 2025 & 2030
    • TABLE 86: Asia-Pacific Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 87: Asia-Pacific Historic Review for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 88: Asia-Pacific 15-Year Perspective for Hotel and Hospitality Management Software by Hotel Type - Percentage Breakdown of Value Sales for Business Hotels, Heritage & Boutique Hotels and Resorts & Spas for the Years 2015, 2025 & 2030
  • REST OF WORLD
    • TABLE 89: Rest of World Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 90: Rest of World Historic Review for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 91: Rest of World 15-Year Perspective for Hotel and Hospitality Management Software by Segment - Percentage Breakdown of Value Sales for On-Premise and SaaS-based for the Years 2015, 2025 & 2030
    • TABLE 92: Rest of World Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 93: Rest of World Historic Review for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 94: Rest of World 15-Year Perspective for Hotel and Hospitality Management Software by Hotel Type - Percentage Breakdown of Value Sales for Business Hotels, Heritage & Boutique Hotels and Resorts & Spas for the Years 2015, 2025 & 2030

IV. COMPETITION