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市場調查報告書
商品編碼
1874586

全球個案管理市場

Case Management

出版日期: | 出版商: Market Glass, Inc. (Formerly Global Industry Analysts, Inc.) | 英文 324 Pages | 商品交期: 最快1-2個工作天內

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簡介目錄

預計到2030年,全球病例管理市場規模將達到197億美元。

全球案例管理市場預計在2024年達到110億美元,到2030年將達到197億美元,在分析期間(2024-2030年)內複合年成長率(CAGR)為10.2%。個案管理解決方案是本報告分析的細分市場之一,預計在分析期間結束時將以9.2%的複合年成長率成長,達到114億美元。個案管理服務細分市場預計在分析期間內將以11.7%的複合年成長率成長。

美國市場規模估計為32億美元,而中國市場預計將以8.6%的複合年成長率成長。

預計到2024年,美國案例管理市場規模將達32億美元。作為世界第二大經濟體,中國預計到2030年市場規模將達到27億美元,在2024年至2030年的分析期間內,複合年成長率(CAGR)為8.6%。其他值得關注的區域市場包括日本和加拿大,預計在分析期間內,這兩個市場的複合年成長率將分別達到8.2%和9.1%。在歐洲,德國的複合年成長率預計將達到約5.1%。

全球案例管理市場—關鍵趨勢與促進因素概述

為什麼個案管理解決方案對現代組織至關重要

個案管理系統是各行各業組織簡化流程、改善顧客互動和管理複雜工作流程的重要工具。無論是處理法律事務、管理患者照護或解決客戶問題,個案管理系統都能提供系統化的方法來處理和追蹤個案,從立案到結案全程無誤。這些系統在醫療保健、法律服務、社會服務、保險和政府部門中得到廣泛應用,在這些部門,細緻的案例監督和跨部門協作對於成功至關重要。案例管理解決方案確保每個案例都得到妥善管理,從而帶來更好的結果、更高的效率和更好的客戶滿意度。透過自動化日常任務和整合溝通,個案管理系統減輕了行政負擔,使專業人員能夠專注於更高價值的工作。隨著越來越多的組織將營運效率和客戶體驗放在首位,案例管理系統已成為在日益快節奏和複雜的世界中提供一致、高品質服務的關鍵。

科技創新如何改變了個案管理?

科技革新了案件管理,使其速度更快、效率更高,且可隨時隨地存取。其中最具影響力的進步之一是引入了雲端基礎的案件管理平台,這些平台能夠即時存取案件數據,促進地理位置分散的團隊之間的協作,並與其他業務系統無縫整合。這些平台確保所有相關人員都能獲取最新的案件資訊,簡化決策流程,並保證營運順暢。此外,雲端技術增強了資料安全性,並實現了輕鬆擴充性,使機構能夠隨著案件數量的增加而更輕鬆地進行調整。人工智慧 (AI) 和機器學習也對案件管理產生了重大影響。人工智慧工具現在可以分析案件數據、檢測模式並提出後續步驟提案,從而改善決策流程。例如,在醫療保健領域,人工智慧工具被用於預測患者預後並推薦治療性介入。在法律行業,它們透過從海量案件資料中提取相關文件來幫助簡化調查流程。自動化也是一項關鍵發展,它可以處理諸如案件分配、報告產生和截止日期管理等繁瑣的行政任務。此外,高階報告和分析工具已成為許多案件管理系統的標配,使組織能夠深入了解績效和效率。這些工具可以識別工作流程瓶頸、衡量案件解決時間,並提供可操作的數據,從而全面改善案件管理運作。這些創新使案件管理系統日益智慧化和適應性強,為組織提供在瞬息萬變的商業環境中保持競爭力和應對力能力所需的各項功能。

哪些新興趨勢將塑造個案管理的未來?

在對更高靈活性、更佳客戶體驗和更高營運效率的需求驅動下,案例管理解決方案正經歷著幾個關鍵趨勢的演進。其中最顯著的趨勢之一是對個人化服務日益成長的需求。隨著客戶期望獲得更客製化和快速回應的回應,案例管理系統也在不斷發展,以提供量身定做的工作流程和案例回應策略。這一趨勢在醫療保健、法律和客戶服務等行業尤其重要,因為每個案例都需要根據客戶或患者的個人需求採取獨特的處理方法。人工智慧 (AI) 和自動化在案例管理中的興起是另一個關鍵趨勢。各機構擴大利用人工智慧工具來自動化資料輸入、案例分配和狀態更新等重複性任務。這不僅加快了案例解決速度,也解放了人力資源,使其能夠專注於更複雜、更敏感的工作。預測分析也正成為個案管理系統中的實用工具,使機構能夠預測結果並主動最佳化個案處理流程。此外,遵守不斷變化的法規結構也是影響個案管理趨勢的關鍵因素。隨著醫療保健和金融等行業面臨日益嚴格的資料保護和隱私法規,各組織紛紛採用先進的案例管理系統來確保合規性。這些系統標配審核追蹤、安全資料處理和自動化合規性追蹤功能,從而更容易滿足監管要求。此外,案例管理系統與其他業務軟體(例如客戶關係管理系統和企業資源規劃平台)的整合也越來越普遍,從而實現無縫資料流和跨部門協作。這種互聯互通使組織能夠簡化營運,並在所有接觸點提供更一致的服務。

哪些因素正在推動個案管理市場的成長?

案件管理市場的顯著成長是由多種因素驅動的,所有這些因素都與日益複雜的營運以及對效率和合規性的日益重視密切相關。其中一個最重要的促進因素是有效管理和處理大量資訊的需求不斷成長。隨著各行各業的組織機構處理日益複雜的事務、客戶互動和工作流程,傳統的案件處理方法已無法滿足需求。案件管理系統,尤其是在法律、醫療保健和政府等行業,提供了一種結構化和自動化的方式來追蹤、監控和解決案件,從而減少出錯和延誤的可能性。遠距辦公也在市場成長中發揮關鍵作用,越來越多的組織機構採用雲端基礎的案件管理解決方案,以實現不受地理限制的無縫協作。雲端技術提供的靈活性和可存取性使分散式團隊能夠更輕鬆地保持聯繫、安全地存取案件文件並有效率地管理工作流程,即使在遠端環境中也是如此。自從疫情凸顯了對適應性強、擴充性的解決方案以確保業務連續性的需求以來,這種轉變變得尤為重要。監理合規也是推動市場成長的主要因素。隨著有關資料隱私、安全和報告的法規日益嚴格,案件管理系統已成為維護合規性的必備工具。憑藉審核追蹤、安全文件儲存和自動化報告功能,這些系統能夠幫助組織滿足法律法規要求,同時最大限度地降低違規風險。此外,自動化和人工智慧技術的進步不斷拓展案件管理系統的功能,從而實現更智慧、更快速、更準確的案件處理。這些技術透過減輕行政負擔、改善決策和提升服務效果,幫助組織保持領先地位,所有這些都促進了案件管理解決方案在各行業的日益普及。

部分:

組件(解決方案、服務)、行業類型(政府機構、金融、保險、證券、醫療保健、零售、其他行業)

受訪公司範例

  • Appian Corporation
  • Associate in General Insurance(AINS)
  • Dell Technologies
  • DST Systems, Inc.
  • Hyland Software, Inc.
  • IBM Corporation
  • Kofax, Inc.
  • MicroPact Global, Inc.
  • Newgen Software Inc.
  • Pegasystems, Inc.
  • Pulpstream
  • ThreatMetrix, Inc.

人工智慧整合

我們正在利用檢驗的專家內容和人工智慧工具,改變您分析市場和競爭情報的方式。

Global Industry Analysts 並沒有依賴通用的 LLM 或查詢產業專用的SLM,而是建立了一個由世界各地領域專家精心整理的內容庫,包括視訊轉錄、部落格、搜尋引擎研究以及大量的公司、產品/服務和市場數據。

關稅影響係數

我們最新發布的報告納入了關稅對區域市場的影響,正如全球產業分析師預測的那樣,關稅將改變企業的競爭地位,而企業的競爭地位將取決於其總部所在地、製造地以及進出口(成品和OEM產品)。這種複雜多變的市場現實將透過微觀和宏觀市場動態影響競爭對手,包括銷貨成本增加、盈利下降以及供應鏈重組。

目錄

第1章調查方法

第2章執行摘要

  • 市場概覽
  • 主要企業
  • 市場趨勢和促進因素
  • 全球市場展望

第3章 市場分析

  • 美國
  • 加拿大
  • 日本
  • 中國
  • 歐洲
  • 法國
  • 德國
  • 義大利
  • 英國
  • 其他歐洲
  • 亞太地區
  • 世界其他地區

第4章 競賽

簡介目錄
Product Code: MCP10916

Global Case Management Market to Reach US$19.7 Billion by 2030

The global market for Case Management estimated at US$11.0 Billion in the year 2024, is expected to reach US$19.7 Billion by 2030, growing at a CAGR of 10.2% over the analysis period 2024-2030. Case Management Solutions, one of the segments analyzed in the report, is expected to record a 9.2% CAGR and reach US$11.4 Billion by the end of the analysis period. Growth in the Case Management Services segment is estimated at 11.7% CAGR over the analysis period.

The U.S. Market is Estimated at US$3.2 Billion While China is Forecast to Grow at 8.6% CAGR

The Case Management market in the U.S. is estimated at US$3.2 Billion in the year 2024. China, the world's second largest economy, is forecast to reach a projected market size of US$2.7 Billion by the year 2030 trailing a CAGR of 8.6% over the analysis period 2024-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 8.2% and 9.1% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 5.1% CAGR.

Global Case Management Market - Key Trends and Drivers Summarized

Why Are Case Management Solutions Crucial for Modern Organizations?

Case management systems are vital tools across industries that enable organizations to streamline processes, improve client interactions, and manage intricate workflows. Whether it's addressing legal cases, managing patient care, or resolving customer issues, case management provides a structured approach to handling and tracking cases from inception to resolution. These systems are widely adopted in healthcare, legal services, social work, insurance, and government sectors where detailed case oversight and coordination across departments are essential for success. Case management solutions ensure that each case is properly managed, leading to better outcomes, enhanced productivity, and increased client satisfaction. By automating routine tasks and integrating communications, case management systems reduce administrative burden, allowing professionals to focus on higher-value tasks. As more organizations prioritize operational efficiency and client experience, case management systems are becoming indispensable for delivering consistent, high-quality services in an increasingly fast-paced and complex world.

How Have Technological Advances Transformed Case Management?

Technology has revolutionized case management, making it faster, more efficient, and accessible from anywhere. One of the most impactful advancements is the adoption of cloud-based case management platforms, which provide real-time access to case data, foster collaboration across geographically dispersed teams, and offer seamless integration with other business systems. These platforms ensure that all stakeholders have access to the most current case information, which streamlines decision-making and keeps operations running smoothly. Furthermore, cloud technology enhances data security and enables easy scalability, making it easier for organizations to adapt as their case volumes grow. Artificial intelligence (AI) and machine learning have also made a significant impact on case management. AI tools can now analyze case data, detect patterns, and suggest next steps, improving the decision-making process. In healthcare, for example, AI can be used to predict patient outcomes and recommend interventions, while in the legal industry, AI helps sift through vast amounts of case data to identify relevant documents and streamline research. Automation is another key development, as it handles routine administrative tasks like assigning cases, generating reports, and tracking deadlines. Moreover, advanced reporting and analytics tools are now standard in many case management systems, giving organizations deeper insights into performance and efficiency. These tools help identify bottlenecks in workflows, measure case resolution times, and provide actionable data that can improve overall case management practices. With these technological innovations, case management systems are becoming increasingly intelligent and adaptive, providing organizations with the capabilities they need to stay competitive and responsive in a dynamic business environment.

What Emerging Trends Are Shaping the Future of Case Management?

Several key trends are driving the evolution of case management solutions, spurred by the need for greater flexibility, improved customer experiences, and enhanced operational efficiency. One of the most notable trends is the growing demand for personalized service delivery. As clients expect more customized and responsive interactions, case management systems are evolving to offer tailored workflows and case-handling strategies. This trend is particularly important in sectors like healthcare, legal, and customer service, where each case requires a unique approach based on the individual needs of the client or patient. The rise of artificial intelligence (AI) and automation in case management is another major trend. Organizations are increasingly leveraging AI-powered tools to automate repetitive tasks such as data entry, case assignment, and status updates. This not only speeds up case resolution but also frees up human resources to focus on more complex and nuanced tasks. Predictive analytics is also becoming a valuable tool within case management systems, allowing organizations to anticipate outcomes and optimize their case-handling processes in advance. Compliance with evolving regulatory frameworks is another critical factor shaping case management trends. As industries like healthcare and finance face increasingly stringent data protection and privacy laws, organizations are turning to advanced case management systems to ensure compliance. These systems offer built-in audit trails, secure data handling, and automated compliance tracking, making it easier to meet regulatory requirements. Additionally, the integration of case management with other business software, such as CRM systems or ERP platforms, is becoming more common, allowing for seamless data flow and improved cross-departmental coordination. This interconnectedness helps organizations streamline operations and deliver more consistent service across all touchpoints.

What Factors Are Driving the Growth of the Case Management Market?

Several factors are driving the strong growth of the case management market, all linked to increasing complexity in business operations and a heightened focus on efficiency and compliance. One of the most important drivers is the growing need to manage and process large volumes of information effectively. As organizations across various sectors deal with more complex cases, client interactions, and workflows, traditional case-handling methods are no longer sufficient. Case management systems offer a structured and automated way to track, monitor, and resolve cases, reducing the likelihood of errors and delays, particularly in industries such as legal, healthcare, and government. Remote work has also played a key role in the market’s growth, with more organizations adopting cloud-based case management solutions that enable seamless collaboration from any location. The flexibility and accessibility provided by cloud technology have made it easier for distributed teams to stay aligned, access case files securely, and manage their workflows efficiently, even in remote environments. This shift has been especially relevant in the wake of the global pandemic, which highlighted the need for adaptable and scalable solutions that ensure continuity in operations. Regulatory compliance is another major factor fueling market growth. As industries face stricter regulations related to data privacy, security, and reporting, case management systems have become essential tools for maintaining compliance. These systems provide audit trails, secure document storage, and automated reporting functions that help organizations meet legal and regulatory requirements while minimizing the risk of non-compliance. Finally, advancements in automation and AI are continuing to expand the capabilities of case management systems, offering smarter, faster, and more accurate case resolution. These technologies enable organizations to stay ahead of the curve by reducing administrative burdens, improving decision-making, and delivering better service outcomes, all of which contribute to the growing adoption of case management solutions across industries.

SCOPE OF STUDY:

The report analyzes the Case Management market in terms of units by the following Segments, and Geographic Regions/Countries:

Segments:

Component (Solutions, Services); Vertical (Government, BFSI, Healthcare, Retail, Other Verticals)

Geographic Regions/Countries:

World; United States; Canada; Japan; China; Europe (France; Germany; Italy; United Kingdom; and Rest of Europe); Asia-Pacific; Rest of World.

Select Competitors (Total 202 Featured) -

  • Appian Corporation
  • Associate in General Insurance (AINS)
  • Dell Technologies
  • DST Systems, Inc.
  • Hyland Software, Inc.
  • IBM Corporation
  • Kofax, Inc.
  • MicroPact Global, Inc.
  • Newgen Software Inc.
  • Pegasystems, Inc.
  • Pulpstream
  • ThreatMetrix, Inc.

AI INTEGRATIONS

We're transforming market and competitive intelligence with validated expert content and AI tools.

Instead of following the general norm of querying LLMs and Industry-specific SLMs, we built repositories of content curated from domain experts worldwide including video transcripts, blogs, search engines research, and massive amounts of enterprise, product/service, and market data.

TARIFF IMPACT FACTOR

Our new release incorporates impact of tariffs on geographical markets as we predict a shift in competitiveness of companies based on HQ country, manufacturing base, exports and imports (finished goods and OEM). This intricate and multifaceted market reality will impact competitors by increasing the Cost of Goods Sold (COGS), reducing profitability, reconfiguring supply chains, amongst other micro and macro market dynamics.

TABLE OF CONTENTS

I. METHODOLOGY

II. EXECUTIVE SUMMARY

  • 1. MARKET OVERVIEW
    • Trade Shocks, Uncertainty, and the Structural Rewiring of the Global Economy
    • Global Economic Update
    • Case Management - Global Key Competitors Percentage Market Share in 2025 (E)
    • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2025 (E)
  • 2. FOCUS ON SELECT PLAYERS
  • 3. MARKET TRENDS & DRIVERS
    • Growing Complexity of Client Cases Spurs Demand for Advanced Case Management Solutions
    • Rising Adoption of Cloud-Based Platforms Expands the Addressable Market for Case Management Systems
    • Digital Transformation Drives Growth in Automated Case Management Tools
    • Increasing Focus on Enhancing Client Experience Propels the Adoption of Personalized Case Management Systems
    • Rising Demand for Data-Driven Decision Making Fuels Growth in Analytics-Integrated Case Management
    • Regulatory Compliance Requirements in Healthcare and Legal Sectors Expand Opportunities for Case Management Software
    • Here's the Story: Growing Need for Streamlined Workflows in Government and Social Services Drives Case Management Adoption
    • Integration of Case Management with CRM and ERP Systems Generates New Growth Opportunities
    • Surge in Remote Work and Distributed Teams Strengthens Demand for Cloud-Enabled Case Management
  • 4. GLOBAL MARKET PERSPECTIVE
    • TABLE 1: World Case Management Market Analysis of Annual Sales in US$ Million for Years 2015 through 2030
    • TABLE 2: World Recent Past, Current & Future Analysis for Case Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 3: World Historic Review for Case Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 4: World 15-Year Perspective for Case Management by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2015, 2025 & 2030
    • TABLE 5: World Recent Past, Current & Future Analysis for Solutions by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 6: World Historic Review for Solutions by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 7: World 15-Year Perspective for Solutions by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
    • TABLE 8: World Recent Past, Current & Future Analysis for Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 9: World Historic Review for Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 10: World 15-Year Perspective for Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
    • TABLE 11: World Recent Past, Current & Future Analysis for Government by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 12: World Historic Review for Government by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 13: World 15-Year Perspective for Government by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
    • TABLE 14: World Recent Past, Current & Future Analysis for BFSI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 15: World Historic Review for BFSI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 16: World 15-Year Perspective for BFSI by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
    • TABLE 17: World Recent Past, Current & Future Analysis for Healthcare by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 18: World Historic Review for Healthcare by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 19: World 15-Year Perspective for Healthcare by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
    • TABLE 20: World Recent Past, Current & Future Analysis for Retail by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 21: World Historic Review for Retail by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 22: World 15-Year Perspective for Retail by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
    • TABLE 23: World Recent Past, Current & Future Analysis for Other Verticals by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 24: World Historic Review for Other Verticals by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 25: World 15-Year Perspective for Other Verticals by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030

III. MARKET ANALYSIS

  • UNITED STATES
    • Case Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2025 (E)
    • TABLE 26: USA Recent Past, Current & Future Analysis for Case Management by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 27: USA Historic Review for Case Management by Component - Solutions and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 28: USA 15-Year Perspective for Case Management by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2015, 2025 & 2030
    • TABLE 29: USA Recent Past, Current & Future Analysis for Case Management by Vertical - Government, BFSI, Healthcare, Retail and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 30: USA Historic Review for Case Management by Vertical - Government, BFSI, Healthcare, Retail and Other Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 31: USA 15-Year Perspective for Case Management by Vertical - Percentage Breakdown of Value Sales for Government, BFSI, Healthcare, Retail and Other Verticals for the Years 2015, 2025 & 2030
  • CANADA
    • TABLE 32: Canada Recent Past, Current & Future Analysis for Case Management by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 33: Canada Historic Review for Case Management by Component - Solutions and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 34: Canada 15-Year Perspective for Case Management by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2015, 2025 & 2030
    • TABLE 35: Canada Recent Past, Current & Future Analysis for Case Management by Vertical - Government, BFSI, Healthcare, Retail and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 36: Canada Historic Review for Case Management by Vertical - Government, BFSI, Healthcare, Retail and Other Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 37: Canada 15-Year Perspective for Case Management by Vertical - Percentage Breakdown of Value Sales for Government, BFSI, Healthcare, Retail and Other Verticals for the Years 2015, 2025 & 2030
  • JAPAN
    • Case Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2025 (E)
    • TABLE 38: Japan Recent Past, Current & Future Analysis for Case Management by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 39: Japan Historic Review for Case Management by Component - Solutions and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 40: Japan 15-Year Perspective for Case Management by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2015, 2025 & 2030
    • TABLE 41: Japan Recent Past, Current & Future Analysis for Case Management by Vertical - Government, BFSI, Healthcare, Retail and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 42: Japan Historic Review for Case Management by Vertical - Government, BFSI, Healthcare, Retail and Other Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 43: Japan 15-Year Perspective for Case Management by Vertical - Percentage Breakdown of Value Sales for Government, BFSI, Healthcare, Retail and Other Verticals for the Years 2015, 2025 & 2030
  • CHINA
    • Case Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2025 (E)
    • TABLE 44: China Recent Past, Current & Future Analysis for Case Management by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 45: China Historic Review for Case Management by Component - Solutions and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 46: China 15-Year Perspective for Case Management by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2015, 2025 & 2030
    • TABLE 47: China Recent Past, Current & Future Analysis for Case Management by Vertical - Government, BFSI, Healthcare, Retail and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 48: China Historic Review for Case Management by Vertical - Government, BFSI, Healthcare, Retail and Other Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 49: China 15-Year Perspective for Case Management by Vertical - Percentage Breakdown of Value Sales for Government, BFSI, Healthcare, Retail and Other Verticals for the Years 2015, 2025 & 2030
  • EUROPE
    • Case Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2025 (E)
    • TABLE 50: Europe Recent Past, Current & Future Analysis for Case Management by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 51: Europe Historic Review for Case Management by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 52: Europe 15-Year Perspective for Case Management by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2015, 2025 & 2030
    • TABLE 53: Europe Recent Past, Current & Future Analysis for Case Management by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 54: Europe Historic Review for Case Management by Component - Solutions and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 55: Europe 15-Year Perspective for Case Management by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2015, 2025 & 2030
    • TABLE 56: Europe Recent Past, Current & Future Analysis for Case Management by Vertical - Government, BFSI, Healthcare, Retail and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 57: Europe Historic Review for Case Management by Vertical - Government, BFSI, Healthcare, Retail and Other Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 58: Europe 15-Year Perspective for Case Management by Vertical - Percentage Breakdown of Value Sales for Government, BFSI, Healthcare, Retail and Other Verticals for the Years 2015, 2025 & 2030
  • FRANCE
    • Case Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2025 (E)
    • TABLE 59: France Recent Past, Current & Future Analysis for Case Management by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 60: France Historic Review for Case Management by Component - Solutions and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 61: France 15-Year Perspective for Case Management by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2015, 2025 & 2030
    • TABLE 62: France Recent Past, Current & Future Analysis for Case Management by Vertical - Government, BFSI, Healthcare, Retail and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 63: France Historic Review for Case Management by Vertical - Government, BFSI, Healthcare, Retail and Other Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 64: France 15-Year Perspective for Case Management by Vertical - Percentage Breakdown of Value Sales for Government, BFSI, Healthcare, Retail and Other Verticals for the Years 2015, 2025 & 2030
  • GERMANY
    • Case Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2025 (E)
    • TABLE 65: Germany Recent Past, Current & Future Analysis for Case Management by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 66: Germany Historic Review for Case Management by Component - Solutions and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 67: Germany 15-Year Perspective for Case Management by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2015, 2025 & 2030
    • TABLE 68: Germany Recent Past, Current & Future Analysis for Case Management by Vertical - Government, BFSI, Healthcare, Retail and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 69: Germany Historic Review for Case Management by Vertical - Government, BFSI, Healthcare, Retail and Other Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 70: Germany 15-Year Perspective for Case Management by Vertical - Percentage Breakdown of Value Sales for Government, BFSI, Healthcare, Retail and Other Verticals for the Years 2015, 2025 & 2030
  • ITALY
    • TABLE 71: Italy Recent Past, Current & Future Analysis for Case Management by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 72: Italy Historic Review for Case Management by Component - Solutions and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 73: Italy 15-Year Perspective for Case Management by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2015, 2025 & 2030
    • TABLE 74: Italy Recent Past, Current & Future Analysis for Case Management by Vertical - Government, BFSI, Healthcare, Retail and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 75: Italy Historic Review for Case Management by Vertical - Government, BFSI, Healthcare, Retail and Other Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 76: Italy 15-Year Perspective for Case Management by Vertical - Percentage Breakdown of Value Sales for Government, BFSI, Healthcare, Retail and Other Verticals for the Years 2015, 2025 & 2030
  • UNITED KINGDOM
    • Case Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2025 (E)
    • TABLE 77: UK Recent Past, Current & Future Analysis for Case Management by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 78: UK Historic Review for Case Management by Component - Solutions and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 79: UK 15-Year Perspective for Case Management by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2015, 2025 & 2030
    • TABLE 80: UK Recent Past, Current & Future Analysis for Case Management by Vertical - Government, BFSI, Healthcare, Retail and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 81: UK Historic Review for Case Management by Vertical - Government, BFSI, Healthcare, Retail and Other Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 82: UK 15-Year Perspective for Case Management by Vertical - Percentage Breakdown of Value Sales for Government, BFSI, Healthcare, Retail and Other Verticals for the Years 2015, 2025 & 2030
  • REST OF EUROPE
    • TABLE 83: Rest of Europe Recent Past, Current & Future Analysis for Case Management by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 84: Rest of Europe Historic Review for Case Management by Component - Solutions and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 85: Rest of Europe 15-Year Perspective for Case Management by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2015, 2025 & 2030
    • TABLE 86: Rest of Europe Recent Past, Current & Future Analysis for Case Management by Vertical - Government, BFSI, Healthcare, Retail and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 87: Rest of Europe Historic Review for Case Management by Vertical - Government, BFSI, Healthcare, Retail and Other Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 88: Rest of Europe 15-Year Perspective for Case Management by Vertical - Percentage Breakdown of Value Sales for Government, BFSI, Healthcare, Retail and Other Verticals for the Years 2015, 2025 & 2030
  • ASIA-PACIFIC
    • Case Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2025 (E)
    • TABLE 89: Asia-Pacific Recent Past, Current & Future Analysis for Case Management by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 90: Asia-Pacific Historic Review for Case Management by Component - Solutions and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 91: Asia-Pacific 15-Year Perspective for Case Management by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2015, 2025 & 2030
    • TABLE 92: Asia-Pacific Recent Past, Current & Future Analysis for Case Management by Vertical - Government, BFSI, Healthcare, Retail and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 93: Asia-Pacific Historic Review for Case Management by Vertical - Government, BFSI, Healthcare, Retail and Other Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 94: Asia-Pacific 15-Year Perspective for Case Management by Vertical - Percentage Breakdown of Value Sales for Government, BFSI, Healthcare, Retail and Other Verticals for the Years 2015, 2025 & 2030
  • REST OF WORLD
    • TABLE 95: Rest of World Recent Past, Current & Future Analysis for Case Management by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 96: Rest of World Historic Review for Case Management by Component - Solutions and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 97: Rest of World 15-Year Perspective for Case Management by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2015, 2025 & 2030
    • TABLE 98: Rest of World Recent Past, Current & Future Analysis for Case Management by Vertical - Government, BFSI, Healthcare, Retail and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 99: Rest of World Historic Review for Case Management by Vertical - Government, BFSI, Healthcare, Retail and Other Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 100: Rest of World 15-Year Perspective for Case Management by Vertical - Percentage Breakdown of Value Sales for Government, BFSI, Healthcare, Retail and Other Verticals for the Years 2015, 2025 & 2030

IV. COMPETITION