整合收費軟體和服務的全球市場

Convergent Charging Software and Services

出版日期: 2024年08月28日 | 出版商:

Global Industry Analysts, Inc. | 英文 98 Pages | 商品交期: 最快1-2個工作天內

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簡介目錄

到 2030 年，全球整合收費軟體和服務市場將達到 285 億美元

預計 2023 年全球整合收費軟體和服務市場規模為 84 億美元，預計到 2030 年將達到 285 億美元，2023 年至 2030 年複合年成長率為 19.1%。整合收費解決方案是本報告分析的細分市場之一，預計複合年成長率為 14.3%，到分析期結束時將達到 123 億美元。分析期間內，綜合收費服務領域的複合年成長率預計為 24.2%。

美國市場預計成長22億美元，中國複合年成長率17.9%

預計 2023 年美國整合收費軟體和服務市場規模將達到 22 億美元。中國作為世界第二大經濟體，預計2030年市場規模將達43億美元，2023-2030年分析期間複合年成長率為17.9%。其他值得注意的區域市場包括日本和加拿大，預計在分析期間複合年成長率分別為 16.7% 和 16.7%。在歐洲，德國的複合年成長率預計約為 14.0%。

全球整合收費軟體和服務市場 - 主要趨勢和促進因素總結

什麼將徹底改變通訊收費？了解整合收費軟體和服務

整合收費軟體和服務代表了通訊業的重大發展，它將傳統收費系統的功能與即時收費功能相結合，以管理各種服務並收益。這種統一的方法使通訊業者能夠透過單一平台無縫地對語音、資料、視訊和內容服務收費和申請。融合是指後付費和預付服務的整合，使服務供應商能夠提供靈活、創新的定價和可即時客製化的捆綁套餐，以增強客戶體驗。隨著消費者越來越需要個人化服務捆綁和基於使用的收費選項，統一收費系統為電信業者提供了快速適應不斷變化的市場需求所需的靈活性。

統一收費如何使服務提供者和消費者受益？

對於服務提供者來說，實施統一收費系統的主要好處是簡化業務並降低複雜性。這種統一的系統無需為每種服務類型或客戶群維護單獨的系統，從而顯著降低營運成本和資本支出。它還透過在各種服務中提供一致且透明的收費體驗來改善客戶服務。對於消費者而言，統一收費意味著更多客製化服務套餐以及即時控制支出的靈活性，從而提高整體滿意度。此外，它還可以實現更快的爭議解決和更準確的申請，減少與傳統系統中常見的申請錯誤和調整相關的挫折感。

推動一體化收費的技術創新有哪些？

技術進步不斷塑造整合收費軟體和服務的格局。雲端處理整合提供了一個可擴展的解決方案，可以根據服務提供者的需求進行擴展和收縮，無需進行重大實體基礎設施升級即可滿足需求高峰。人工智慧（AI）和機器學習（ML）也將實現更複雜的資料分析和決策流程，從而實現基於使用者行為和偏好的動態定價模型和個人化服務產品，因此它變得不可或缺。此外，區塊鏈技術的採用有可能徹底改變透明度和安全方面，透過提供不可變的交易和使用記錄來幫助建立信任並減少詐欺。這些技術不僅提高了業務效率，而且還支援在競爭日益激烈的市場中開發新的經營模式和收益來源。

推動綜合收費市場成長的因素有哪些？

綜合收費市場的成長受到多種因素的推動，包括對綜合通訊服務的需求不斷成長、數位內容的激增以及新通訊技術的持續採用。隨著 5G 技術在全球推廣，消費者使用的連接設備數量和資料量預計將激增，需要更強大、更靈活的計費系統來處理大量即時資料。此外，通訊業的競爭鼓勵服務供應商尋求創新方式來吸引和留住客戶。您經常需要升級收費系統以適應多種貨幣、語言和法律要求。最後，消費行為越來越傾向於按需和基於訂閱的服務，這推動了對整合收費系統提供的多功能且高效的收費解決方案的需求。這些因素支撐著數位時代整合收費的動態成長。

受訪企業範例（共14家）

Accenture PLC
AMDOCS Ltd.
Aria Systems, Inc.
Cerillion Plc
Comarch SA
CSG Systems International, Inc.
Ericsson AB
Global Convergence Solutions（GCS）
Hewlett-Packard Development Company LP
Hitachi Data Systems Corporation
Huawei Technologies Co., Ltd.
Netcracker Technology Corporation
Nokia Corporation
Optiva, Inc.
Oracle Corporation
SAP SE
Sterlite Technologies Limited
Subex Limited
Wipro Limited

The global market for Convergent Charging Software and Services estimated at US$8.4 Billion in the year 2023, is expected to reach US$28.5 Billion by 2030, growing at a CAGR of 19.1% over the analysis period 2023-2030. Convergent Charging Solutions, one of the segments analyzed in the report, is expected to record a 14.3% CAGR and reach US$12.3 Billion by the end of the analysis period. Growth in the Convergent Charging Services segment is estimated at 24.2% CAGR over the analysis period.

The U.S. Market is Estimated at US$2.2 Billion While China is Forecast to Grow at 17.9% CAGR

The Convergent Charging Software and Services market in the U.S. is estimated at US$2.2 Billion in the year 2023. China, the world's second largest economy, is forecast to reach a projected market size of US$4.3 Billion by the year 2030 trailing a CAGR of 17.9% over the analysis period 2023-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 16.7% and 16.7% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 14.0% CAGR.

Global Convergent Charging Software and Services Market - Key Trends and Drivers Summarized

What Revolutionizes Billing in Telecommunications? Understanding Convergent Charging Software and Services

Convergent charging software and services represent a crucial evolution in the telecommunications industry, merging the functionality of traditional billing systems with real-time charging capabilities to manage and monetize a wide array of services. This unified approach allows telecom operators to seamlessly charge and bill for voice, data, video, and content services through a single platform. The convergence in this context means integrating both postpaid and prepaid services, thereby enabling service providers to offer flexible and innovative pricing and bundling packages that can be customized in real time to enhance customer experience. As consumers increasingly seek out personalized service bundles and usage-based billing options, convergent charging systems provide the agility that telecom companies need to adapt quickly to changing market demands.

How Does Convergent Charging Benefit Service Providers and Consumers?

For service providers, the primary benefit of implementing convergent charging systems is the ability to streamline operations and reduce complexity. This unified system eliminates the need for maintaining separate systems for different types of services and customer bases, leading to significant reductions in operational costs and capital expenditure. Moreover, it enhances customer service by providing a consistent and transparent billing experience across various service offerings. For consumers, convergent charging means more tailored service packages and the flexibility to control their spending in real-time, enhancing overall satisfaction. Additionally, it allows for quicker dispute resolution and more accurate billing, reducing the frustration associated with billing errors and adjustments often seen with traditional systems.

What Technological Innovations Propel Convergent Charging Forward?

Technological advancements are continually shaping the landscape of convergent charging software and services. The integration of cloud computing offers scalable solutions that can expand or contract based on the service provider's needs, accommodating spikes in demand without the need for significant physical infrastructure upgrades. Artificial intelligence (AI) and machine learning (ML) are also becoming integral, as they enable more sophisticated data analysis and decision-making processes, allowing for dynamic pricing models and personalized service offerings based on user behavior and preferences. Furthermore, the adoption of blockchain technology could revolutionize aspects of transparency and security, providing immutable records of transactions and usage that can help build trust and reduce fraud. These technologies not only drive operational efficiency but also support the development of new business models and revenue streams in an increasingly competitive market.

What Drives the Growth in the Convergent Charging Market?

The growth in the convergent charging market is driven by several factors, including the increasing demand for integrated telecommunications services, the proliferation of digital content, and the continuous adoption of new communication technologies. As 5G technology rolls out globally, the number of connected devices and the volume of data used by consumers are expected to surge, necessitating more robust and flexible charging systems that can handle vast amounts of real-time data. Additionally, the competitive nature of the telecommunications industry pushes service providers to seek innovative ways to attract and retain customers, which convergent charging systems facilitate through customized billing and service options. Regulatory changes and the need for compliance in different regions also play a role, as they often require upgrades to billing systems that can handle multiple currencies, languages, and legal requirements. Lastly, consumer behavior, which leans increasingly towards on-demand and subscription-based services, fuels the need for versatile and efficient billing solutions provided by convergent charging systems. These factors collectively underscore the dynamic and growing field of convergent charging in the digital era.

Select Competitors (Total 14 Featured) -

Accenture PLC
AMDOCS Ltd.
Aria Systems, Inc.
Cerillion Plc
Comarch SA
CSG Systems International, Inc.
Ericsson AB
Global Convergence Solutions (GCS)
Hewlett-Packard Development Company LP
Hitachi Data Systems Corporation
Huawei Technologies Co., Ltd.
Netcracker Technology Corporation
Nokia Corporation
Optiva, Inc.
Oracle Corporation
SAP SE
Sterlite Technologies Limited
Subex Limited
Wipro Limited

I. METHODOLOGY

II. EXECUTIVE SUMMARY

1. MARKET OVERVIEW
- Influencer Market Insights
- Convergent Charging Software and Services - Global Key Competitors Percentage Market Share in 2024 (E)
- Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2024 (E)
- Global Economic Update
2. FOCUS ON SELECT PLAYERS
3. MARKET TRENDS & DRIVERS
- Rising Demand for Real-Time Charging Solutions Drives Market Growth
- 5G Deployment Accelerates Adoption of Convergent Charging Systems
- Digital Transformation in Telecom Spurs Demand for Integrated Charging Services
- Innovations in Service Delivery Models Expand Market Opportunities for Charging Solutions
- Growing Popularity of Subscription Services Sustains Demand for Dynamic Charging Systems
- Integration of IoT Services Throws the Spotlight On Advanced Charging Infrastructures
- Consumer Demand for Unified Billing and Charging Experience Accelerates Market Evolution
4. GLOBAL MARKET PERSPECTIVE
- TABLE 1: World Convergent Charging Software and Services Market Analysis of Annual Sales in US$ Million for Years 2014 through 2030
- TABLE 2: World Recent Past, Current & Future Analysis for Convergent Charging Software and Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
- TABLE 3: World Historic Review for Convergent Charging Software and Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
- TABLE 4: World 16-Year Perspective for Convergent Charging Software and Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2014, 2024 & 2030
- TABLE 5: World Recent Past, Current & Future Analysis for Solutions by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
- TABLE 6: World Historic Review for Solutions by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
- TABLE 7: World 16-Year Perspective for Solutions by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2024 & 2030
- TABLE 8: World Recent Past, Current & Future Analysis for Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
- TABLE 9: World Historic Review for Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
- TABLE 10: World 16-Year Perspective for Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2024 & 2030

III. MARKET ANALYSIS

UNITED STATES
- Convergent Charging Software and Services Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2024 (E)
- TABLE 11: USA Recent Past, Current & Future Analysis for Convergent Charging Software and Services by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
- TABLE 12: USA Historic Review for Convergent Charging Software and Services by Component - Solutions and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
- TABLE 13: USA 16-Year Perspective for Convergent Charging Software and Services by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2014, 2024 & 2030
CANADA
- TABLE 14: Canada Recent Past, Current & Future Analysis for Convergent Charging Software and Services by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
- TABLE 15: Canada Historic Review for Convergent Charging Software and Services by Component - Solutions and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
- TABLE 16: Canada 16-Year Perspective for Convergent Charging Software and Services by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2014, 2024 & 2030
JAPAN
- Convergent Charging Software and Services Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2024 (E)
- TABLE 17: Japan Recent Past, Current & Future Analysis for Convergent Charging Software and Services by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
- TABLE 18: Japan Historic Review for Convergent Charging Software and Services by Component - Solutions and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
- TABLE 19: Japan 16-Year Perspective for Convergent Charging Software and Services by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2014, 2024 & 2030
CHINA
- Convergent Charging Software and Services Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2024 (E)
- TABLE 20: China Recent Past, Current & Future Analysis for Convergent Charging Software and Services by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
- TABLE 21: China Historic Review for Convergent Charging Software and Services by Component - Solutions and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
- TABLE 22: China 16-Year Perspective for Convergent Charging Software and Services by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2014, 2024 & 2030
EUROPE
- Convergent Charging Software and Services Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2024 (E)
- TABLE 23: Europe Recent Past, Current & Future Analysis for Convergent Charging Software and Services by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
- TABLE 24: Europe Historic Review for Convergent Charging Software and Services by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
- TABLE 25: Europe 16-Year Perspective for Convergent Charging Software and Services by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2014, 2024 & 2030
- TABLE 26: Europe Recent Past, Current & Future Analysis for Convergent Charging Software and Services by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
- TABLE 27: Europe Historic Review for Convergent Charging Software and Services by Component - Solutions and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
- TABLE 28: Europe 16-Year Perspective for Convergent Charging Software and Services by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2014, 2024 & 2030
FRANCE
- Convergent Charging Software and Services Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2024 (E)
- TABLE 29: France Recent Past, Current & Future Analysis for Convergent Charging Software and Services by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
- TABLE 30: France Historic Review for Convergent Charging Software and Services by Component - Solutions and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
- TABLE 31: France 16-Year Perspective for Convergent Charging Software and Services by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2014, 2024 & 2030
GERMANY
- Convergent Charging Software and Services Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2024 (E)
- TABLE 32: Germany Recent Past, Current & Future Analysis for Convergent Charging Software and Services by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
- TABLE 33: Germany Historic Review for Convergent Charging Software and Services by Component - Solutions and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
- TABLE 34: Germany 16-Year Perspective for Convergent Charging Software and Services by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2014, 2024 & 2030
ITALY
- TABLE 35: Italy Recent Past, Current & Future Analysis for Convergent Charging Software and Services by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
- TABLE 36: Italy Historic Review for Convergent Charging Software and Services by Component - Solutions and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
- TABLE 37: Italy 16-Year Perspective for Convergent Charging Software and Services by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2014, 2024 & 2030
UNITED KINGDOM
- Convergent Charging Software and Services Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2024 (E)
- TABLE 38: UK Recent Past, Current & Future Analysis for Convergent Charging Software and Services by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
- TABLE 39: UK Historic Review for Convergent Charging Software and Services by Component - Solutions and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
- TABLE 40: UK 16-Year Perspective for Convergent Charging Software and Services by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2014, 2024 & 2030
REST OF EUROPE
- TABLE 41: Rest of Europe Recent Past, Current & Future Analysis for Convergent Charging Software and Services by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
- TABLE 42: Rest of Europe Historic Review for Convergent Charging Software and Services by Component - Solutions and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
- TABLE 43: Rest of Europe 16-Year Perspective for Convergent Charging Software and Services by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2014, 2024 & 2030
ASIA-PACIFIC
- Convergent Charging Software and Services Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2024 (E)
- TABLE 44: Asia-Pacific Recent Past, Current & Future Analysis for Convergent Charging Software and Services by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
- TABLE 45: Asia-Pacific Historic Review for Convergent Charging Software and Services by Component - Solutions and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
- TABLE 46: Asia-Pacific 16-Year Perspective for Convergent Charging Software and Services by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2014, 2024 & 2030
REST OF WORLD
- TABLE 47: Rest of World Recent Past, Current & Future Analysis for Convergent Charging Software and Services by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
- TABLE 48: Rest of World Historic Review for Convergent Charging Software and Services by Component - Solutions and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
- TABLE 49: Rest of World 16-Year Perspective for Convergent Charging Software and Services by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2014, 2024 & 2030