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市場調查報告書
商品編碼
1526355

全球醫療保健 BPO 市場

Healthcare BPO
出版日期: | 出版商: Global Industry Analysts, Inc. | 英文 397 Pages | 商品交期: 最快1-2個工作天內

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簡介目錄

到 2030 年，全球醫療保健 BPO 市場將達到 6,415 億美元

全球醫療保健 BPO 市場預計 2023 年為 3,423 億美元，預計到 2030 年將達到 6,415 億美元，2023-2030 年分析期間複合年成長率為 9.4%。提供者服務是本報告分析的細分市場之一，預計複合年成長率為 10.5%，到分析期結束時將達到 2,348 億美元。分析期間內，支付服務業的複合年成長率預計為 9.2%。

美國市場預計1,318億美元，中國預期複合年成長率10.6%

預計 2023 年美國醫療保健 BPO 市場規模將達 1,318 億美元。中國作為世界第二大經濟體，預計2030年市場規模將達346億美元，2023-2030年分析期間複合年成長率為10.6%。其他值得注意的區域市場包括日本和加拿大，在分析期間預計複合年成長率分別為 8.9% 和 7.9%。在歐洲，德國的複合年成長率預計約為 9.5%。

全球醫療保健 BPO 市場 - 主要趨勢和促進因素總結

醫療保健業務流程外包 (BPO) 已成為醫療保健提供者和組織尋求簡化業務和降低成本，同時維持和提高護理品質的重要策略。此領域包括醫療申請和編碼、病患登記和安排、申請處理和收益週期管理等服務，以及人力資源、IT 支援和供應鏈管理等非臨床服務。透過將這些職能外包給專業服務提供者，醫療保健組織可以更專注於患者照護和臨床業務。對醫療保健 BPO 服務的需求是由醫療保健系統的複雜性以及廣泛的管理和監管要求所驅動的。此外，隨著電子健康記錄（EHR）和電子處方箋系統等新技術的引入，BPO公司需要比醫療機構更有效率地業務。

醫療保健 BPO 的發展與科技的發展密切相關。人工智慧 (AI) 和機器學習在 BPO 服務中的整合顯著提高了申請、編碼和索賠管理等流程的效率和準確性。自動化技術擴大被用來處理重複性任務、減少人為錯誤並縮短交付時間。資料分析是 BPO 提供者取得重大進展的另一個領域，提供可操作的見解，醫療保健組織可以利用這些見解來最佳化業務和病患服務。此外，醫療保健 BPO 的全球性意味著提供者必須適應並遵守多元化的法規環境，提供者依靠其專業知識和技術來遵守管理患者資料處理的美國HIPAA 法規，確保遵守歐洲 GDPR 等法律。

醫療保健 BPO 市場的成長受到多種因素的推動，包括醫療保健提供者在提高護理品質的同時降低營運成本的壓力越來越大，醫療保健管理的複雜性不斷增加，以及患者資料的數位化不斷提高。此外，國家醫療改革往往旨在提高護理品質和價格，為 BPO 提供者創造機會，使其能夠在不增加成本的情況下遵守新的監管標準。此外，對患者滿意度的日益重視以及向基於價值的護理模式的轉變，需要高效且有效的醫療流程管理，將進一步增加對專業 BPO 服務的需求。能夠安全、合規地處理敏感醫療資料的技術進步也推動了世界和醫療保健提供者不斷擴大的需求，以有效地服務更多患者，從而促進市場擴張。這些因素使醫療保健 BPO 成為一個充滿活力且不斷發展的領域，對於現代醫療保健系統的運作至關重要。

受訪企業範例（共61家）

  • IBM Corporation
  • Boehringer Ingelheim International GmbH
  • Lonza Group Ltd.
  • HCL Technologies Ltd.
  • Tata Consultancy Services Ltd.
  • Charles River Laboratories International, Inc.
  • Labcorp Drug Development
  • Tata Group
  • Concentrix Corporation
  • Genpact Ltd.
  • Hexaware Technologies Ltd.
  • Sykes Enterprises, Inc.
  • GeBBS Healthcare Solutions, Inc.
  • Catalent, Inc.
  • IQVIA

目錄

第1章調查方法

第 2 章執行摘要

  • 市場概況
  • 主要企業
  • 市場趨勢和促進因素
  • 全球市場展望

第3章市場分析

  • 美國
  • 加拿大
  • 日本
  • 中國
  • 歐洲
  • 法國
  • 德國
  • 義大利
  • 英國
  • 其他歐洲國家
  • 亞太地區
  • 世界其他地區

第4章 比賽

簡介目錄
Product Code: MCP12285

Global Healthcare BPO Market to Reach US$641.5 Billion by 2030

The global market for Healthcare BPO estimated at US$342.3 Billion in the year 2023, is expected to reach US$641.5 Billion by 2030, growing at a CAGR of 9.4% over the analysis period 2023-2030. Provider Service, one of the segments analyzed in the report, is expected to record a 10.5% CAGR and reach US$234.8 Billion by the end of the analysis period. Growth in the Payer Service segment is estimated at 9.2% CAGR over the analysis period.

The U.S. Market is Estimated at US$131.8 Billion While China is Forecast to Grow at 10.6% CAGR

The Healthcare BPO market in the U.S. is estimated at US$131.8 Billion in the year 2023. China, the world's second largest economy, is forecast to reach a projected market size of US$34.6 Billion by the year 2030 trailing a CAGR of 10.6% over the analysis period 2023-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 8.9% and 7.9% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 9.5% CAGR.

Global Healthcare BPO Market - Key Trends & Drivers Summarized

Healthcare Business Process Outsourcing (BPO) has become an essential strategy for healthcare providers and organizations seeking to streamline operations and reduce costs while maintaining or enhancing the quality of care. This sector includes services such as medical billing and coding, patient enrollment and scheduling, claims processing, and revenue cycle management, as well as non-clinical services like human resources, IT support, and supply chain management. By outsourcing these functions to specialized service providers, healthcare institutions can focus more on patient care and clinical duties. The demand for healthcare BPO services is underpinned by the complexity of healthcare systems, which involve extensive administrative and regulatory requirements. Moreover, the adoption of new technologies such as Electronic Health Records (EHRs) and e-prescribing systems necessitates proficient handling that BPO firms can provide more efficiently than the healthcare providers themselves.

The evolution of healthcare BPO is closely tied to technological advancements. The integration of Artificial Intelligence (AI) and machine learning in BPO services has significantly enhanced the efficiency and accuracy of processes like billing, coding, and claims management. Automation technologies are increasingly employed to handle repetitive tasks, reducing human error and improving turnaround times. Data analytics is another area where BPO providers are making significant inroads, offering actionable insights that healthcare organizations can use to optimize their operations and patient services. The global nature of healthcare BPO also means that providers must navigate and comply with diverse regulatory environments, which they manage through expertise and technology, ensuring compliance with laws like HIPAA in the U.S. or GDPR in Europe, which govern the handling of patient data.

The growth in the healthcare BPO market is driven by several factors, including the rising pressure on healthcare providers to reduce operational costs while improving care quality, the increasing complexity of healthcare administration, and the ongoing digitization of patient data. Healthcare reforms across various countries, which often aim to increase the quality and affordability of care, also create opportunities for BPO providers as organizations seek to comply with new regulatory standards without escalating costs. Additionally, the growing focus on patient satisfaction and the shift towards value-based care models require efficient and effective management of healthcare processes, further bolstering the demand for specialized BPO services. The technological advancements that enable the secure and compliant handling of sensitive health data also contribute to the expansion of the market, as do the scaling requirements of global healthcare providers looking to serve more patients effectively. These drivers ensure that healthcare BPO remains a dynamic and evolving field, crucial to the functioning of modern healthcare systems.

Select Competitors (Total 61 Featured) -

  • IBM Corporation
  • Boehringer Ingelheim International GmbH
  • Lonza Group Ltd.
  • HCL Technologies Ltd.
  • Tata Consultancy Services Ltd.
  • Charles River Laboratories International, Inc.
  • Labcorp Drug Development
  • Tata Group
  • Concentrix Corporation
  • Genpact Ltd.
  • Hexaware Technologies Ltd.
  • Sykes Enterprises, Inc.
  • GeBBS Healthcare Solutions, Inc.
  • Catalent, Inc.
  • IQVIA

TABLE OF CONTENTS

I. METHODOLOGY

II. EXECUTIVE SUMMARY

  • 1. MARKET OVERVIEW
    • Influencer Market Insights
    • Outlook
    • Segment Review
    • Healthcare BPO - Global Key Competitors Percentage Market Share in 2024 (E)
    • Leading Players in the Global Contract Research Outsourcing Market by Revenue Share (in %): 2023
    • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2024 (E)
  • 2. FOCUS ON SELECT PLAYERS
  • 3. MARKET TRENDS & DRIVERS
    • Increasing Healthcare Costs to Drive Inclination towards BPO Services
    • Global Cost of Chronic Diseases (In US$ Billion) for the Years 2018 and 2030
    • Aging Population Burdens an Already Strained Healthcare System: Global Population Statistics for the 65+ Age Group in Million by Geographic Region for the Years 2019, 2025, 2035 and 2050
    • Regulatory Challenges Inflate the Demand for Healthcare BPO
    • ICD-10 Coding Standards and Impending Adoption of ICD-11 Standards: Potential for BPO Providers
    • With Many Benefits of Cloud Computing, "The Cloud" Comes With a Silver Lining for BPO Service Providers Struggling to Remain Cost Competitive in the Era of Value Based Care
    • Inherent Advantages of Cloud Computing Make "The Cloud" a Game Changer in the Healthcare BPO Industry: Benefits of Cloud Measured in % Efficiency Improvements & Cost Reduction
    • Revenue Cycle Management Outsourcing Maximize Revenue Collection Operations
    • Global Market for Revenue Cycle Management: Revenues in US$ Billion for the Years 2018, 2020, 2022 and 2024
    • Reimbursement Changes Amplify Demand
    • Rise in Healthcare Industry Consolidation Boosts Growth Opportunities
    • Select M&A Deals Involving Large Healthcare Firms
    • Healthcare BPO Market for Pharma Sector
    • Global Pharmaceutical R&D Spending (US$ Billion) for the Years 2010 through 2024E
    • Patent Cliffs in Pharma Industry Drive Dependence on BPO Providers
    • Major Pharma Drugs Losing Patents
    • Healthcare Analytics Services Address the Challenge of High Data Volumes
    • Industry Witnesses a Surge in Near Shore Outsourcing
  • 4. GLOBAL MARKET PERSPECTIVE
    • TABLE 1: World Recent Past, Current & Future Analysis for Healthcare BPO by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 2: World Historic Review for Healthcare BPO by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 3: World 16-Year Perspective for Healthcare BPO by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2014, 2024 & 2030
    • TABLE 4: World Recent Past, Current & Future Analysis for Provider Service by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 5: World Historic Review for Provider Service by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 6: World 16-Year Perspective for Provider Service by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2024 & 2030
    • TABLE 7: World Recent Past, Current & Future Analysis for Payer Service by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 8: World Historic Review for Payer Service by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 9: World 16-Year Perspective for Payer Service by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2024 & 2030
    • TABLE 10: World Recent Past, Current & Future Analysis for Pharmaceutical Service by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 11: World Historic Review for Pharmaceutical Service by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 12: World 16-Year Perspective for Pharmaceutical Service by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2024 & 2030
    • TABLE 13: World Healthcare BPO Market Analysis of Annual Sales in US$ Million for Years 2014 through 2030

III. MARKET ANALYSIS

  • UNITED STATES
    • Healthcare BPO Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2024 (E)
    • Rise in Healthcare Costs Trigger the Need for Healthcare BPO Services
    • Changing Regulations in the US: Implications for the Payer BPO Market
    • Rising Healthcare Costs Drive Healthcare Reforms in the US: Per Capita Healthcare Expenditure (in $) for the Period 2014-2019
    • Health Coverage in the US: Percentage Breakdown of Number of Americans Covered by Source of Health Coverage for the Years 2018 and 2028
    • Healthcare Reforms Lead to Reduced Uninsured Population: Percentage of Uninsured Population for the Period 2008, 2010, 2012, 2014, 2016 and 2018
    • Number of Medicare ACOs in the US for the Years 2012 through 2018
    • Market Analytics
    • TABLE 14: USA Recent Past, Current & Future Analysis for Healthcare BPO by Type - Provider Service, Payer Service and Pharmaceutical Service - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 15: USA Historic Review for Healthcare BPO by Type - Provider Service, Payer Service and Pharmaceutical Service Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 16: USA 16-Year Perspective for Healthcare BPO by Type - Percentage Breakdown of Value Sales for Provider Service, Payer Service and Pharmaceutical Service for the Years 2014, 2024 & 2030
  • CANADA
    • TABLE 17: Canada Recent Past, Current & Future Analysis for Healthcare BPO by Type - Provider Service, Payer Service and Pharmaceutical Service - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 18: Canada Historic Review for Healthcare BPO by Type - Provider Service, Payer Service and Pharmaceutical Service Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 19: Canada 16-Year Perspective for Healthcare BPO by Type - Percentage Breakdown of Value Sales for Provider Service, Payer Service and Pharmaceutical Service for the Years 2014, 2024 & 2030
  • JAPAN
    • Healthcare BPO Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2024 (E)
    • TABLE 20: Japan Recent Past, Current & Future Analysis for Healthcare BPO by Type - Provider Service, Payer Service and Pharmaceutical Service - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 21: Japan Historic Review for Healthcare BPO by Type - Provider Service, Payer Service and Pharmaceutical Service Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 22: Japan 16-Year Perspective for Healthcare BPO by Type - Percentage Breakdown of Value Sales for Provider Service, Payer Service and Pharmaceutical Service for the Years 2014, 2024 & 2030
  • CHINA
    • Healthcare BPO Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2024 (E)
    • Chinese Healthcare Industry on a Growth Trajectory
    • Market Analytics
    • TABLE 23: China Recent Past, Current & Future Analysis for Healthcare BPO by Type - Provider Service, Payer Service and Pharmaceutical Service - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 24: China Historic Review for Healthcare BPO by Type - Provider Service, Payer Service and Pharmaceutical Service Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 25: China 16-Year Perspective for Healthcare BPO by Type - Percentage Breakdown of Value Sales for Provider Service, Payer Service and Pharmaceutical Service for the Years 2014, 2024 & 2030
  • EUROPE
    • Healthcare BPO Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2024 (E)
    • TABLE 26: Europe Recent Past, Current & Future Analysis for Healthcare BPO by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 27: Europe Historic Review for Healthcare BPO by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 28: Europe 16-Year Perspective for Healthcare BPO by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2014, 2024 & 2030
    • TABLE 29: Europe Recent Past, Current & Future Analysis for Healthcare BPO by Type - Provider Service, Payer Service and Pharmaceutical Service - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 30: Europe Historic Review for Healthcare BPO by Type - Provider Service, Payer Service and Pharmaceutical Service Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 31: Europe 16-Year Perspective for Healthcare BPO by Type - Percentage Breakdown of Value Sales for Provider Service, Payer Service and Pharmaceutical Service for the Years 2014, 2024 & 2030
  • FRANCE
    • Healthcare BPO Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2024 (E)
    • TABLE 32: France Recent Past, Current & Future Analysis for Healthcare BPO by Type - Provider Service, Payer Service and Pharmaceutical Service - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 33: France Historic Review for Healthcare BPO by Type - Provider Service, Payer Service and Pharmaceutical Service Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 34: France 16-Year Perspective for Healthcare BPO by Type - Percentage Breakdown of Value Sales for Provider Service, Payer Service and Pharmaceutical Service for the Years 2014, 2024 & 2030
  • GERMANY
    • Healthcare BPO Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2024 (E)
    • TABLE 35: Germany Recent Past, Current & Future Analysis for Healthcare BPO by Type - Provider Service, Payer Service and Pharmaceutical Service - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 36: Germany Historic Review for Healthcare BPO by Type - Provider Service, Payer Service and Pharmaceutical Service Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 37: Germany 16-Year Perspective for Healthcare BPO by Type - Percentage Breakdown of Value Sales for Provider Service, Payer Service and Pharmaceutical Service for the Years 2014, 2024 & 2030
  • ITALY
    • TABLE 38: Italy Recent Past, Current & Future Analysis for Healthcare BPO by Type - Provider Service, Payer Service and Pharmaceutical Service - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 39: Italy Historic Review for Healthcare BPO by Type - Provider Service, Payer Service and Pharmaceutical Service Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 40: Italy 16-Year Perspective for Healthcare BPO by Type - Percentage Breakdown of Value Sales for Provider Service, Payer Service and Pharmaceutical Service for the Years 2014, 2024 & 2030
  • UNITED KINGDOM
    • Healthcare BPO Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2024 (E)
    • TABLE 41: UK Recent Past, Current & Future Analysis for Healthcare BPO by Type - Provider Service, Payer Service and Pharmaceutical Service - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 42: UK Historic Review for Healthcare BPO by Type - Provider Service, Payer Service and Pharmaceutical Service Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 43: UK 16-Year Perspective for Healthcare BPO by Type - Percentage Breakdown of Value Sales for Provider Service, Payer Service and Pharmaceutical Service for the Years 2014, 2024 & 2030
  • REST OF EUROPE
    • TABLE 44: Rest of Europe Recent Past, Current & Future Analysis for Healthcare BPO by Type - Provider Service, Payer Service and Pharmaceutical Service - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 45: Rest of Europe Historic Review for Healthcare BPO by Type - Provider Service, Payer Service and Pharmaceutical Service Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 46: Rest of Europe 16-Year Perspective for Healthcare BPO by Type - Percentage Breakdown of Value Sales for Provider Service, Payer Service and Pharmaceutical Service for the Years 2014, 2024 & 2030
  • ASIA-PACIFIC
    • Healthcare BPO Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2024 (E)
    • Indian BPO Industry Revolutionizes Healthcare Sector
    • Market Analytics
    • TABLE 47: Asia-Pacific Recent Past, Current & Future Analysis for Healthcare BPO by Type - Provider Service, Payer Service and Pharmaceutical Service - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 48: Asia-Pacific Historic Review for Healthcare BPO by Type - Provider Service, Payer Service and Pharmaceutical Service Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 49: Asia-Pacific 16-Year Perspective for Healthcare BPO by Type - Percentage Breakdown of Value Sales for Provider Service, Payer Service and Pharmaceutical Service for the Years 2014, 2024 & 2030
  • REST OF WORLD
    • TABLE 50: Rest of World Recent Past, Current & Future Analysis for Healthcare BPO by Type - Provider Service, Payer Service and Pharmaceutical Service - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 51: Rest of World Historic Review for Healthcare BPO by Type - Provider Service, Payer Service and Pharmaceutical Service Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 52: Rest of World 16-Year Perspective for Healthcare BPO by Type - Percentage Breakdown of Value Sales for Provider Service, Payer Service and Pharmaceutical Service for the Years 2014, 2024 & 2030

IV. COMPETITION