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市場調查報告書
商品編碼
1953312
客戶之聲:醫療保健雲端用戶調查,2025 年第三季度Voice of Customer-Healthcare Cloud User Survey, Q3 2025 |
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加速人工智慧、雲端原生部署和邊緣運算的應用正在推動醫療保健領域的數位轉型。
該研究檢驗了醫療機構如何在人工智慧需求不斷成長、財務壓力日益增加以及營運複雜性不斷演變的背景下推進其雲端策略。調查結果顯示,雲端已成為數位轉型的核心基礎,其應用範圍已從簡單的遷移轉向現代化、自動化和人工智慧驅動的智慧化。隨著各機構尋求在滿足嚴格的監管和安全要求的同時,提升效能、可擴展性和臨床創新能力,混合雲、多重雲端和邊緣架構的應用持續成長。
到2025年,醫療機構將加速從舊有系統向雲端原生、人工智慧應用的遷移,將非雲端工作負載的比例降低到20%以下。然而,技能短缺、成本最佳化壓力以及日益複雜的架構仍然是關鍵的阻礙因素。因此,對第三方服務供應商的依賴性持續增強,大多數醫療機構正在使用或計劃使用託管服務或專業服務來協助現代化、合規性、互通性以及採用先進的雲端功能。
總體而言,該研究表明,雲端運算的採用已進入成熟階段,其特點是平台主導的現代化、人工智慧和分析技術的深度融合、邊緣運算的廣泛應用以及向夥伴關係主導的顯著轉變。這一發展趨勢使雲端運算成為提升臨床效率、改善患者體驗和增強長期數位化韌性的策略基礎。
AI Acceleration, Cloud-Native Modernization, and Edge Adoption Power Healthcare's Digital Transformation
This study examines how healthcare organizations are advancing their cloud strategies amid rising demand for AI, increased financial pressures, and growing operational complexity. Findings show that the cloud has become the core foundation of digital transformation, with adoption shifting from basic migration toward modernization, automation, and AI-driven intelligence. Hybrid, multicloud, and edge architectures continue to expand as organizations seek to improve performance, scalability, and clinical innovation while meeting stringent regulatory and security requirements.
In 2025, healthcare organizations are accelerating the transition from legacy systems to cloud-native and AI-enabled applications, reducing the share of non-cloud workloads to below 20%. However, skill shortages, cost optimization pressures, and increasing architectural complexity remain key constraints. As a result, reliance on third-party service providers continues to rise, with most healthcare enterprises either using or planning to use managed or professional services to support modernization, compliance, interoperability, and deployment of advanced cloud capabilities.
Overall, the study highlights a sector entering a mature phase of cloud adoption-one characterized by platform-led modernization, deeper integration of AI and analytics, greater use of edge computing, and a strong shift toward partnership-driven execution. This evolution positions cloud as a strategic enabler for clinical efficiency, patient experience, and long-term digital resilience.