全球人工智慧的通訊服務經營者的成長的機會

因為核心通訊服務的收益減少，通訊服務經營者為了變革通訊服務，產生大量商務價值，擴大業務的幅度，活用AI。

本報告提供全球人工智慧的通訊服務經營者的相關調查，市場概要，以及策略性要務，成長的機會，值得注意的企業概要等資訊。

目錄

策略性要務

• 成長為何日益變得困難
• 策略性要務
• 對電訊產業的AI的前三名策略性要務的影響
• 成長的機會加速成長開發管道引擎

成長環境

• 產業的相關課題與新機會
• 通訊事業的AI的影響
• 推動成長要素
• 成長的阻礙因素

成長的機會分析

• 通訊事業功能的AI的成長的機會
• 為了強化業務的AI:產業範例
• 網路運用
• 銷售，行銷，客戶體驗
• 新產品、服務開發:AIoT解決方案
• 新產品/服務的開發:資料的收益化
• 新商品、新服務開發:數位廣告

值得注意的企業

• Avanseus
• Globe Telecom
• Orange Business
• Subex
• Telefonica Tech
• Vodafone Idea

今後的方向性

成長的機會領域

• 成長的機會1:產業垂直解決方案
• 成長的機會2:AI諮詢及實行服務
• 成長的機會3:會話型聊天機器人解決方案
• 附加文件清單
• 免責聲明

AI Enables Enhanced Business Operations, Data Monetization, and Service Customization to Support Growth

In this report, Frost & Sullivan examines the role of AI in the telecommunications services industry. Due to declining revenue from core telecom services, telecommunications service providers (telcos) are broadening their operations and leveraging AI to transform telecom services and create significant business value.

We identify telcos using AI to enhance network operations, customer experience, and sales and marketing services and increase their product and service portfolio. With the rising deployment of the 5G network and edge infrastructure capabilities, telcos are pivotal in offering industry vertical solutions as part of their Artificial Intelligence of Things (AIoT) enterprise solutions.

The report also highlights the role of telcos in monetizing consumer data for enterprise customers and offering advertising and marketing services that utilize consumer and network data. It identifies growth drivers that will facilitate AI adoption in the telecommunications industry. Notably, the study mentions several growth opportunities, such as AI advisory services, industry/vertical-specific use cases, and conversational AI solutions that market participants can explore.

Table of Contents

Strategic Imperatives

• Why is it Increasingly Difficult to Grow?
• The Strategic Imperative 8™
• The Impact of the Top 3 Strategic Imperatives on AI in the Telecommunications Industry
• Growth Opportunities Fuel the Growth Pipeline Engine™

Growth Environment

• Industry Challenges and New Opportunities
• Impact of AI in Telecommunications Business
• Growth Drivers
• Growth Restraints

Growth Opportunity Analysis

• Growth Opportunities for AI in Telecom Business Functions
• AI for Enhancing Operations: Industry Examples
• Network Operations
• Sales, Marketing, and Customer Experience
• New Product/Services Development: AIoT Solutions
• New Product/Services Development: Data Monetization
• New Product/Services Development: Digital Advertising

Companies to Watch

• Avanseus
• Globe Telecom
• Orange Business
• Subex
• Telefonica Tech
• Vodafone Idea

Way Forward

• Way Forward

Growth Opportunity Universe

• Growth Opportunity 1: Industry Vertical Solutions
• Growth Opportunity 2: AI Advisory and Implementation Services
• Growth Opportunity 3: Conversational Chatbot Solutions
• List of Exhibits
• Legal Disclaimer