VoIP 接入和 SIP 中繼服務的北美市場增長機會和預測（至 2028 年）

本報告研究和分析北美 VoIP 接入和 SIP 中繼服務市場，提供市場規模、增長預測、市場份額分析等。

內容

戰略要務

• 為什麼越來越難成長？
• 戰略要務 8 (TM)
• 三大戰略要務對 VoIP 接入和 SIP 中繼的影響
• 增長機會推動增長管道引擎 (TM)

增長機會分析

• 分析範圍
• 細分
• 增長指標
• 增長動力
• 抑制增長的因素
• 預測假設
• 利潤和出貨量展望
• 收入預測分析
• 價格趨勢和預測分析
• 競爭環境
• 收益分成

增長機會分析：Microsoft Teams 手機集成

• 在 Microsoft Teams Phone 部署中啟用 PSTN 服務
• 預測假設
• 利潤和出貨量展望
• 收入預測：按解決方案
• 對企業電話/PBX 功能的需求
• PSTN 接入需求
• Microsoft 雲電話系統的 PSTN 連接選項
• 預測分析

成長機會

• 增長機會 1：實現雲統一通信
• 增長機會 2：SIP 中繼服務的混合部署模型
• 增長機會 3：CPaaS/API 經濟
• 增長機會 4：SIP 中繼的新連接選項
• 增長機會 5：加速 VoIP/SIP 服務部署
• 增長機會 6：市場整合和創新獲得
• 增長機會 7：客戶服務和客戶認可

附錄

下一步

VoIP Services Find New a New Role in Cloud PBX Integrations

This study delivers market sizing, growth forecasts and market share analysis in the next-generation voice access services market comprising:

• Voice over Internet Protocol (VoIP) trunking
• Session Initiation Protocol (SIP) trunking
• Basic VoIP access services
• Cloud Calling Plans

VoIP access and VoIP/SIP trunking services involve the provision of integrated circuits using VoIP or SIP technologies to businesses that have implemented premises-based business telephony solutions (private branch exchanges (PBXs)/IP PBXs or key systems), businesses that require a small number of telephony lines at the premises, or increasingly, businesses that want to manage telephony access to cloud-based PBX services.

These services enable companies deploying enterprise telephony customer premises equipment (CPE) to converge their voice, video, and data access networks.

VoIP access or SIP trunking service bundles typically include local dial tone, long-distance calling, and a limited set of call-management and control features such as simplified extension dialing among office locations.

Cloud calling plans are an alternative carrier offering that providers now offer to provision telephone numbers from their network directly into their customers' cloud PBX platform tenant. In the scope of this research, cloud calling plans only include those plans served by a third-party carrier or other communications service provider. Calling plans provided by the cloud PBX provider are specifically excluded.

This research study discusses market drivers and restraints that are positively or negatively impacting the North American VoIP access and SIP trunking services market, as well as overall market and technology trends. For VoIP access and SIP trunking services, modern on-premises unified communications platforms are already optimized for SIP trunking rather than legacy communications services becomes a significant factor pushing businesses to the service. Likewise, aggressive pricing and feature-rich value-added services encouraging customers to migrate to IP-based voice services. However, passive migration strategies on the part of some providers and the encroachment of alternative services, such as compelling cloud-based UC services, are holding the market back from its fullest potential. This research includes the estimated market size, demand analysis that identifies the popularity of IP-based services across various business sizes, as well as forecasts for future growth This research study also provides comprehensive market share analysis, identifying the current leaders in the North American VoIP access and SIP trunking services market.

This research study also drills down into the impact of the success that Microsoft Teams is having in the UCaaS market, and offers suggestions on how service providers can capitalize on businesses standardizing on the collaboration and communications platform.

Finally, the study includes seven growth opportunities that Frost & Sullivan has identified for North American IP-based voice access providers. These opportunities represent areas that Frost & Sullivan believes service providers that are committed to the VoIP access and SIP trunking services market should focus particular emphasis on, including market and product vision, product and competitive strategy, products, services, disruptive new business models, marketing, partnerships, sales, and support initiatives. Through this research, service providers will be able to identity successful growth opportunities within their own organizations as well as we discover new potential opportunities that likely apply to their own business.

Table of Contents

Strategic Imperatives

• Why Is It Increasingly Difficult to Grow?
• The Strategic Imperative 8™
• The Impact of the Top Three Strategic Imperatives on VoIP Access and SIP Trunking
• Growth Opportunities Fuel the Growth Pipeline Engine™

Growth Opportunity Analysis

• Scope of Analysis
• Scope of Analysis (continued)
• Segmentation
• Growth Metrics
• Growth Drivers
• Growth Restraints
• Forecast Assumptions
• Revenue and Unit Shipment Forecast
• Revenue Forecast Analysis
• Pricing Trends and Forecast Analysis
• Competitive Environment
• Revenue Share

Growth Opportunity Analysis: Microsoft Teams Phone Integrations

• Enabling PSTN Services in Microsoft Teams Phone Deployments
• Forecast Assumptions
• Revenue and Unit Shipment Forecast
• Revenue Forecast by Solution
• Demand for Enterprise Telephony/PBX Functionality
• Demand for PSTN Access
• PSTN Connectivity Options for Microsoft Cloud Phone System
• Forecast Analysis

Growth Opportunity Universe

• Growth Opportunity 1: Cloud Unified Communications Enablement
• Growth Opportunity 1: Cloud Unified Communications Enablement (continued)
• Growth Opportunity 2: Hybrid Deployment Models for SIP Trunking Services
• Growth Opportunity 2: Hybrid Deployment Models for SIP Trunking Services (continued)
• Growth Opportunity 3: CPaaS/API Economy
• Growth Opportunity 3: CPaaS/API Economy (continued)
• Growth Opportunity 4: New Connectivity Options for SIP Trunking
• Growth Opportunity 4: New Connectivity Options for SIP Trunking (continued)
• Growth Opportunity 5: Deployment Acceleration for VoIP and SIP Services
• Growth Opportunity 5: Deployment Acceleration for VoIP and SIP Service (continued)
• Growth Opportunity 6: Market Consolidation and Innovation Acquisition
• Growth Opportunity 6: Market Consolidation and Innovation Acquisition (continued)
• Growth Opportunity 7: Consultative Sales and Customer Awareness
• Growth Opportunity 7: Consultative Sales and Customer Awareness (continued)

Appendix

• List of Companies Included in "Others"

Next Steps

• Your Next Steps
• Why Frost, Why Now?
• List of Exhibits
• Legal Disclaimer