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市場調查報告書
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1408524

批發語音通訊業者-市場佔有率分析、產業趨勢與統計、2024 年至 2029 年成長預測

Wholesale Voice Carrier - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts 2024 - 2029
出版日期: | 出版商: Mordor Intelligence | 英文 120 Pages | 商品交期: 2-3個工作天內

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簡介目錄

本會計年度批發語音通訊業者市場規模為 325.4 億美元，預計未來五年將達 554.5 億美元，預測期內複合年成長率為 11.25%。

批發語音營運商-市場-IMG1

主要亮點

  • 批發通訊業者為各種規模的企業提供經濟高效的通訊解決方案。擁有數百個成長機會，這是為客戶提供優質語音服務的一種方式。批發語音通訊業者的優勢包括功能豐富的解決方案和可自訂的功能，以滿足您的業務需求。這是與世界各地的客戶聯繫的有效且可靠的方式。
  • 將 5G 技術整合到 VoIP 服務中可帶來多項好處。透過實現更高的頻寬、減少延遲並提高整體效能，即使在要求嚴苛的環境中，企業也可以受益於清晰的語音通話和無縫通訊體驗。批發 VoIP 供應商需要跟上 5G 技術的最新進展，並確保其基礎設施能夠充分發揮潛力，提供無縫語音服務。
  • 根據GSMA《中頻5G服務的社會經濟效益》，2022年5G全球市場普及為13%，2030年將成長至64%，連線數約50億。被預期。儘管這個數字是全球平均水平，但普及水平因地區而異。
  • 此外，隨著對 VoIP 服務的依賴日益增加，隱私和安全問題也變得至關重要。透過為遠端操作員提供 VPN 訪問，為您的 VoIP 網路增加額外的安全性。 VPN 在您的 VoIP 網路和裝置之間建立安全、加密的隧道，使惡意參與企業無法攔截或控制資料。這對於擁有分散式團隊和依賴 VoIP 進行通訊的遠端工作人員的公司來說極為重要。透過提供 VPN 訪問，批發 VoIP 供應商可以使遠端用戶安全地連接到其網路，確保與現場用戶相同的安全等級。
  • 全球 COVID-19 大流行阻礙了大多數國家的經濟成長。辦公室、學校、公共場所、交通和其他空間仍然關閉，語音通訊減少，最終阻礙了語音服務批發商的成長。由於商業通訊服務下降和語音收入下降，通訊業的需求下降。同時，在取消抵押品贖回權法規放寬後，企業開始轉向遠端和在家工作，該行業正在出現新的成長模式。

語音載體批發市場趨勢

VoIP 預計將大幅成長

  • 批發 VoIP 是一種商業通訊服務，企業以批發價向供應商購買 VoIP 服務分鐘數或容量，然後將其轉售給客戶。批發 VoIP 服務可協助企業改善通訊並透過高效且經濟高效的數位基礎設施維持市場領先地位。
  • 隨著 VoIP 技術的發展，更具成本效益和高效的呼叫路由解決方案成為可能。批發 VoIP 供應商必須跟上技術進步，以保持市場競爭力並最佳化業務。語音壓縮技術和 SDN（軟體定義網路）等技術創新將顯著影響與呼叫終止相關的成本，並影響批發 VoIP。
  • 對於許多組織而言，VoIP 已成為全球語音通訊的標準型態，因為它與傳統電話系統相比具有許多優勢，包括減少基礎設施、降低安裝成本和降低通話費率。此外，VoIP 預計很快就會取代 POTS 和 ISDN。大多數大公司打算在 2025 年完全淘汰現有系統。
  • IDT 等現代提供者提供全面的批發 VoIP 終端服務，使您可以透過與世界各地相關人員的複雜談判和契約，以低得多的價格在世界任何地方撥打電話。您可以接聽電話。
  • 此外，第五代無線技術預計將大大有利於網路電話系統和統一通訊平台中使用的VoIP技術。 5G 預計將在未來推動批發 VoIP 的需求，因為其高速連接和低延遲使其成為 VoIP 服務的理想選擇。 5G 的採用預計將改善行動 VoIP 體驗，從而增加對批發 VoIP 解決方案的需求，以滿足這種不斷成長的需求。愛立信預計，5G用戶數預計將從2022年的9.5億增加到2028年的46.2億。
批發語音營運商-市場-IMG2

北美佔有很大的市場佔有率

  • 預計北美將佔據主要市場佔有率。該地區擁有發達的通訊基礎設施，是幾家主要語音批發商的所在地。尤其美國，擁有龐大的基本客群和先進的網路能力。該地區的跨國公司和主要技術中心繼續推動對國際語音通訊服務的需求。
  • 此外，該地區的 5G 部署正在取得進展，預計將提振該地區的市場。例如，根據 GSMA 的數據，預計北美的 5G 部署近期將放緩，並根據冠狀病毒(COVID-19) 大流行的影響調整預測。然而，從 2023 年開始，5G 的普及預計將超過先前的預測，到 2025 年預計連接數將比 COVID-19 之前的預測增加 1,300 萬。
  • 此外，隨著該地區通訊業的發展，通訊業者需要可靠的合作夥伴來有效交換語音流量。根據 GSMA 報告，北美行動市場於 2021 年開始成長，創造了 2,940 億美元的收入。預計未來幾年將進一步成長，到 2025 年將達到 3,330 億美元。
  • 此外，該地區公司開拓市場並採用語音平台來轉變其國際語音業務預計將推動該地區的語音通訊業者批發市場。
  • 例如，2022年10月，領先的批發通訊軟體平台Linxa宣布語音批發商Apelby Communications已選擇Linxa Connect語音平台來轉型其全球語音業務。 Linxa Connect 語音平台是一個整合的端到端通訊管理解決方案，可無縫自動化語音批發流程，從定價管理到路由、品管、申請、發票、爭議管理、詐騙偵測和即時管理。我們支持你。

批發語音通訊業者概況

在批發語音通訊業者市場，雖然企業集中度在上升，但仍有一定程度的分散。因此，市場內競爭企業之間的競爭尤其激烈。該領域的著名參與企業包括 Verizon、AT&T、BT、德國電信和塔塔通訊。

2023 年 4 月，全球公認的系統整合和永續通訊轉型合作夥伴 Odine 宣布與 Acmetel 合作，與 Odine Nebula 一起開始其全球語音服務擴大策略。 Nebula 提供先進的路由、增強的可視性、全面的彙報和營運分析，使 Acmetel 能夠為其合作夥伴提供一流的服務品質。

2022 年 11 月，領先的通訊軟體解決方案供應商 Symbio Holdings 宣布推出營運商基礎設施即服務 (CIaaS)。這套整合的營運商級產品旨在透過將必要的實體基礎設施與 Symbio 廣泛的虛擬組件和語音網路功能相結合來簡化批發客戶體驗。 CIaaS 旨在為紐西蘭、澳洲和新加坡等多個地區提供經濟高效、高品質的通訊服務。

2022年10月，德國電信全球營運商與汶萊統一國家網路（UNN）正式簽署了專注於國際語音服務的合作協議。 UNN 選擇德國電信全球營運商為其首選合作夥伴，透過德國電信全球營運商的國際語音閘道路由出站和入境國際語音流量。該合作夥伴關係建立在德國電信全球營運商創新的國際語音合成解決方案 United Voice 的基礎上，並輔以具有機器學習和主動監控功能的詐欺包。

其他福利

  • Excel 格式的市場預測 (ME) 表
  • 3 個月分析師支持

目錄

第1章簡介

  • 研究假設和市場定義
  • 調查範圍

第2章調查方法

第3章執行摘要

第4章市場洞察

  • 市場概況
  • 產業吸引力－波特五力分析
    • 買方議價能力
    • 供應商的議價能力
    • 新進入者的威脅
    • 替代品的威脅
    • 競爭公司之間的敵對關係
  • 產業價值鏈分析
  • COVID-19 市場影響評估

第5章市場動態

  • 市場促進因素
    • VoIP 呼叫服務的普及
    • 擴大採用雲端基礎的通訊平台
  • 市場抑制因素
    • 詐欺語音流量增加

第6章市場區隔

  • 按服務
    • 音訊終端設備
    • 互聯收費
    • 欺詐管理
  • 依技術
    • VoIP
    • 傳統切換
  • 按地區
    • 北美洲
    • 歐洲
    • 亞太地區
    • 拉丁美洲
    • 中東/非洲

第7章 競爭環境

  • 公司簡介
    • Verizon
    • AT&T
    • BT
    • Deutsche Telekom AG
    • IDT Corporation
    • Tata Communications
    • TELEFONICA SA
    • Lumen Technologies
    • ORANGE SA
    • Vodafone Limited

第8章投資分析

第9章 市場機會及未來趨勢

簡介目錄
Product Code: 50001156
Wholesale Voice Carrier - Market - IMG1

The wholesale voice carrier market was valued at 32.54 billion in the current year and is expected to register a CAGR of 11.25% during the forecast period to become 55.45 billion by the next five years.

Key Highlights

  • Wholesale voice provides cost-effective communications solutions for businesses of all sizes. With hundreds of growth opportunities, this is one way to offer customers high-quality voice services. Benefits of the wholesale voice carrier include feature-rich solutions and customizable features that meet business needs. It is an effective and trusted way to connect with global customers.
  • Integrating 5G technology into VoIP services offers several benefits. It allows higher bandwidth, reduces latency, and improves overall performance, which indicates that businesses can benefit from crystal clear voice calls and seamless communications experiences, even in demanding environments. Wholesale VoIP suppliers need to keep up to date with the latest advances in 5G technology and ensure that the infrastructure can reach its full potential to deliver seamless voice services.
  • According to GSMA, Socio-economic benefits of mid-band 5G services, as of 2022, 5G is expected to grow from a global market penetration of 13% in 2022 to 64% by 2030, with about 5 billion connections. While these numbers represent global averages, penetration levels vary by region.
  • Additionally, with increasing reliance on VoIP services, privacy and security concerns are becoming more vital. Providing VPN access for remote operators adds additional security to VoIP networks. VPNs creates a protected, encrypted tunnel between the VoIP network and the user's device, making it obscure for malicious players to intercept or control data. This is remarkably important for companies with distributed teams or remote workers who rely on VoIP for communication. By offering VPN access, wholesale VoIP suppliers can guarantee that remote users can securely connect to the network and have the same level of security as on-site users.
  • The global COVID-19 pandemic hampered economic growth in most countries. Offices, schools, public places, transportation, and other spaces remain closed, which ultimately hindered the growth of wholesale voice service marketers due to the low communication by voice. The telecommunications sector witnessed declining demand as business communication services reduced and the voice revenue decreased. On the other hand, following the easing of foreclosure restrictions, the sector has emerged with a new model of growth as companies shift to remote and work-from-home.

Wholesale Voice Carrier Market Trends

VoIP Expected to Witness Significant Growth

  • Wholesale VoIP is a for-profit telecommunications service in which businesses purchase minutes or volumes of VoIP service from providers at wholesale prices and resell it to their customers. Wholesale VoIP services help businesses improve communication and stay ahead of the market with efficient and cost-effective digital infrastructure.
  • As VoIP technology evolves, it allows for more cost-effective and efficient call-routing solutions. Wholesale VoIP suppliers must keep up with technological advances to stay competitive and optimize their operations in the market. Innovations such as voice compression technology and software-defined networking (SDN) significantly impact the costs associated with call termination, thereby affecting wholesale VoIP.
  • For many organizations, VoIP is a standard form of voice communication around the world, as it has many advantages over traditional phone systems, including reduced infrastructure, lower installation costs, and cheaper calls. Additionally, VoIP is expected to replace POTS and ISDN soon. Most major companies intend to phase out their existing systems completely by 2025.
  • Modern providers such as IDT provide comprehensive wholesale VoIP termination services, making and receiving calls anywhere in the world at significantly reduced prices due to complex negotiations and agreements with many parties in countries around the world.
  • Moreover, fifth-generation wireless technology is expected to significantly benefit VoIP technology used by Internet phone systems and unified communications platforms. 5G is anticipated to drive demand for wholesale VoIP in the future due to high-speed connectivity and low latency, making it ideal for VoIP services. 5G adoption is expected to improve the mobile VoIP experience, reinforcing the need for wholesale VoIP solutions to meet this rising demand. According to Ericsson, the number of 5G subscribers is expected to increase from 0.95 billion in 2022 to 4.62 billion by 2028.
Wholesale Voice Carrier - Market - IMG2

North America Accounts for a Significant Share in the Market

  • North America is expected to account for a significant market share. The region has a developed infrastructure for telecommunications and is home to several major wholesale voice operators. In particular, the United States has a large customer base and advanced network capabilities. The region's multinational companies and major technology hubs continue to drive demand for international voice communications services.
  • Additionally, the growing adoption of 5G in the region is expected to boost the market in the region. For example, according to GSMA, forecasts adjusted based on the impact of the Coronavirus (COVID-19) pandemic predict a near-term slowdown in 5G adoption in North America. However, from 2023 onwards, 5G adoption is expected to surpass previous forecasts, with expectations of 13 million more connections by 2025 than predicted before COVID-19.
  • Additionally, as the telecommunications sector grows in the region, operators need reliable partners to exchange voice traffic efficiently. According to a GSMA report, the mobile market in North America started to witness growth in 2021, generating USD 294 billion. Further growth is expected in the coming years, with the market anticipated to generate USD 333 billion by 2025.
  • Further, development by market players and the adoption of voice platforms to transform international voice business by companies in the region is expected to drive the wholesale voice carrier market in the region.
  • For instance, in October 2022, Linxa, a leading wholesale telecommunications software platform, announced that Apelby Communications, a voice wholesaler, selected the Linxa Connect voice platform in order to transform its global voice business. The Linxa Connect voice platform is an integrated end-to-end telecommunications management solution that seamlessly automates and supports voice wholesale processes, from pricing management to routing to quality management and transactions, to invoicing, dispute management, fraud detection, and real-time management.

Wholesale Voice Carrier Industry Overview

The wholesale voice carrier market is experiencing moderate fragmentation, although the concentration ratio among firms is on the rise. Consequently, competitive rivalry within the market is notably intense. Distinguished players in this sector include Verizon, AT&T, BT, Deutsche Telekom AG, and Tata Communications.

In April 2023, Odine, a globally recognized systems integrator, and a sustainable telecommunications transformation partner, revealed its collaboration with Acmetel to launch a global voice services expansion strategy on Odine Nebula. Nebula is poised to offer advanced routing, enhanced visibility, comprehensive reporting, and operational analytics to empower Acmetel in delivering top-tier service quality to its partners.

In November 2022, Symbio Holdings, a leading provider of communication software solutions, introduced Carrier Infrastructure as a Service (CIaaS). This unified suite of carrier-grade products is engineered to simplify the wholesale customer experience by combining essential physical infrastructure with Symbio's extensive virtual components and voice network capabilities. CIaaS is designed to enable cost-effective and high-quality communications services in various regions, including New Zealand, Australia, and Singapore.

In October 2022, Deutsche Telekom Global Carrier and Unified National Networks Brunei (UNN) formalized a cooperation agreement focused on international voice services. UNN has chosen Deutsche Telekom Global Carrier as its preferred partner for routing outbound and inbound international voice traffic through Deutsche Telekom Global Carrier's international voice gateway. This partnership is founded on Deutsche Telekom Global Carrier's innovative international speech synthesis solution, "United Voice," complemented by a tailored "Anti-Fraud" package equipped with machine learning and proactive monitoring capabilities.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET INSIGHTS

  • 4.1 Market Overview
  • 4.2 Industry Attractiveness - Porter's Five Forces Analysis
    • 4.2.1 Bargaining Power of Buyers
    • 4.2.2 Bargaining Power of Suppliers
    • 4.2.3 Threat of New Entrants
    • 4.2.4 Threat of Substitutes
    • 4.2.5 Intensity of Competitive Rivalry
  • 4.3 Industry Value Chain Analysis
  • 4.4 Assessment of the Impact of COVID-19 on the Market

5 MARKET DYNAMICS

  • 5.1 Market Drivers
    • 5.1.1 Increasing Penetration of VoIP Call Services
    • 5.1.2 Increasing Adoption of Cloud-Based Communication Platforms
  • 5.2 Market Restrains
    • 5.2.1 Growing Cases of Fraudulent Voice Traffic

6 MARKET SEGMENTATION

  • 6.1 By Service
    • 6.1.1 Voice Termination
    • 6.1.2 Interconnect Billing
    • 6.1.3 Fraud Management
  • 6.2 By Technology
    • 6.2.1 VoIP
    • 6.2.2 Traditional Switching
  • 6.3 By Geography
    • 6.3.1 North America
    • 6.3.2 Europe
    • 6.3.3 Asia Pacific
    • 6.3.4 Latin America
    • 6.3.5 Middle East and Africa

7 COMPETETIVE LANDSCAPE

  • 7.1 Company Profiles
    • 7.1.1 Verizon
    • 7.1.2 AT&T
    • 7.1.3 BT
    • 7.1.4 Deutsche Telekom AG
    • 7.1.5 IDT Corporation
    • 7.1.6 Tata Communications
    • 7.1.7 TELEFONICA S.A.
    • 7.1.8 Lumen Technologies
    • 7.1.9 ORANGE S.A.
    • 7.1.10 Vodafone Limited

8 INVESTMENT ANALYSIS

9 MARKET OPPORTUNITIES AND FUTURE TRENDS