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企業對話式產生人工智慧市場規模、佔有率、成長及全球產業分析：按類型、應用和地區劃分的洞察與預測（2024-2032 年）

Enterprise Conversational GenAI Market Size, Share, Growth and Global Industry Analysis By Type & Application, Regional Insights and Forecast to 2024-2032
出版日期: | 出版商: Fortune Business Insights Pvt. Ltd. | 英文 162 Pages | 商品交期: 請詢問到貨日

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企業對話式產生人工智慧市場成長驅動因素

隨著各組織加速採用人工智慧驅動的通訊工具來改善客戶體驗、提高營運效率並實現工作流程自動化，全球企業對話式生成人工智慧市場正以驚人的速度擴張。產業分析師預計，該市場規模將在 2024 年達到 150.3 億美元，2025 年將成長至 193.1 億美元，並在 2032 年達到 1,249.5 億美元，複合年增長率高達 30.60%。北美地區在全球市場中佔領先地位，預計到 2024 年將佔 41.45% 的市場佔有率，這主要得益於該地區較高的人工智慧採用率、強大的雲端基礎設施以及對生成式人工智慧能力的持續投資。

自然語言處理 (NLP) 和大規模語言模型 (LLM) 的快速發展顯著提升了機器生成類人對話的能力。 OpenAI 的 ChatGPT、Microsoft Copilot 和 Google Gemini 等工具使企業能夠部署對話式介面，這些介面能夠準確地回應、理解上下文並實現個人化互動。此外，政府主導的人工智慧計畫和全球投資正在加速其應用。預計到 2025 年，全球 10% 的數據將由生成式人工智慧生成，凸顯了其顛覆性潛力。

投資趨勢

資金的激增在加速企業對話式生成式人工智慧的創新方面發揮核心作用。根據 PitchBook 預測，2023 年生成式人工智慧領域的投資將飆升至 291 億美元，涵蓋約 700 筆交易，較去年同期成長 260%。 這些投資支援大規模模型、雲端基礎設施的開發以及企業對話系統的擴展。

2024 年的多輪大型融資進一步鞏固了該生態系統。 2024 年 1 月，Kore.ai 在 FTV Capital 和 NVIDIA 的支持下籌集了 1.5 億美元。同年 2 月，Rasa 籌集了 3,000 萬美元，用於加強其企業對話平台，充分發揮 LLM 的潛力。這些資金使 AI 供應商能夠擴大全球影響力，整合多語言功能，並滿足各行各業更深入的企業應用場景。

市場驅動因素

市場成長的關鍵驅動因素是全通路通訊的興起。企業的目標是在所有管道（包括網站、行動應用程式、社群媒體、電子郵件和語音助理）上提供一致且個人化的體驗。對話式產生 AI (GenAI) 使企業能夠透過自然、情境感知的對話與客戶即時互動。 美國銀行的人工智慧助理 Erica 自 2018 年以來已處理了 20 億次交互，這充分展現了生成式人工智慧 (GenAI) 的規模和效率。

不斷成長的客戶期望也在推動需求。 Salesforce 的一項調查顯示，72% 的客戶希望企業能夠理解他們的需求，而生成式對話人工智慧 (GenAI) 的資料驅動型個人化正日益有效地應對這項挑戰。

市場限制因子

儘管成長強勁，但操縱提示和對抗性攻擊等安全風險仍為企業帶來挑戰。例如，2023 年雪佛蘭聊天機器人事件中，一名用戶操縱人工智慧，使其以 1 美元的價格出售一輛價值 76,000 美元的 SUV，凸顯了可能損害信任和品牌聲譽的漏洞。隨著人工智慧的不斷普及，確保其可靠性並防止濫用至關重要。

市場機會

多語言對話式人工智慧為企業提供了支援多元化全球客戶群的巨大機會。能夠理解方言和語言的對話式產生人工智慧系統有助於提升服務的可及性和客戶滿意度。 CoRover.ai 與 Persistent Systems 於 2024 年達成的合作表明，市場對全球人工智慧驅動的通訊平台的需求日益增長。

市場趨勢

影響市場發展的關鍵趨勢是低程式碼/無程式碼平台的興起，這些平台無需高級技術專長即可快速部署對話式生成人工智慧。預計到 2025 年，70% 的新業務應用程式將使用低程式碼/無程式碼工具構建，這將使企業更容易進行人工智慧開發，並縮短對話式系統的上市時間。

區域概覽

北美

北美將在2024年以62.3億美元的市場規模引領市場，主要得益於企業積極的採用和聯邦政府對人工智慧的投資。預計到2025年，美國市場規模將達到51.1億美元，反映出銀行、金融和保險（BFSI）、醫療保健、零售和電信等行業的採用率不斷提高。

歐洲

預計到2025年，歐洲市場規模將達到48.3億美元，主要得益於生成式人工智慧新創企業的快速成長以及英國、德國和法國企業支出的增加。

亞太地區

預計亞太地區的採用率成長速度最快，到2025年將達到41.9億美元。強勁的需求主要來自印度、中國和日本加速的數位轉型以及不斷增長的人工智慧投資。

目錄

第一章：引言

第二章：摘要整理

第三章：市場動態

  • 宏觀與微觀經濟指標
  • 驅動因素、限制因素、機會與趨勢
  • 投資環境與融資狀況

第四章：競爭格局

  • 主要公司採用的商業策略
  • 主要公司的綜合SWOT分析
  • 全球前3-5家企業對話式產生人工智慧公司的市場佔有率/排名（2024年）
  • 主要公司的價格分析

第五章：全球企業對話式產生人工智慧市場規模按細分市場劃分的估算與預測（2019-2032 年）

  • 主要發現
  • 依類型劃分
    • 生成式人工智慧聊天機器人
    • 智慧虛擬助理 (IVA)
  • 依技術劃分
    • 自然語言處理
    • 機器學習與深度學習
    • 自動語音辨識 (ASR)
    • 其他（例如，資料探勘）
  • 依部署方式劃分
    • 雲端部署
    • 本地部署
  • 依業務職能劃分
    • 銷售與行銷
    • 供應鏈運營
    • 財務和會計
    • 人力資源 (HR)
    • IT 服務管理 (ITSM)
  • 按行業
    • 銀行、金融和保險 (BFSI)
    • IT 和電信
    • 零售與電子商務
    • 醫療保健
    • 政府與公部門
    • 媒體與娛樂
    • 教育
    • 其他（飯店等）
  • 按地區劃分
    • 北美
    • 南美
    • 歐洲
    • 中東和非洲
    • 亞太地區

第六章 北美企業對話式產生人工智慧市場規模估算與預測（按細分市場劃分，2019-2032 年）

  • 依國家劃分
    • 美國
    • 加拿大
    • 墨西哥

章節7：南美企業對話式產生人工智慧市場規模估算與預測（按細分市場劃分，2019-2032 年）

  • 依國家劃分
    • 巴西
    • 阿根廷
    • 其他南美國家/地區

第 8 章：歐洲企業對話式產生人工智慧市場規模估算與預測（按細分市場劃分，2019-2032 年）

  • 依國家劃分
    • 英國
    • 德國
    • 法國
    • 義大利
    • 西班牙
    • 俄羅斯
    • 比荷盧經濟聯盟
    • 北歐
    • 歐洲其他地區

第 9 章：中東與非洲企業對話式產生人工智慧市場人工智慧市場規模估算與預測（按細分市場劃分，2019-2032 年）

  • 依國家劃分
    • 土耳其
    • 以色列
    • 海灣合作委員會
    • 北非
    • 南非
    • 中東和非洲其他地區

第十章：亞太地區企業對話式產生人工智慧市場規模估算與預測（按細分市場劃分，2019-2032 年）

  • 依國家劃分
    • 中國
    • 印度
    • 日本
    • 韓國
    • 東協
    • 大洋洲
    • 亞太其他地區

第十一章：前十強企業簡介公司

  • 認知
  • 韓國.ai
  • 阿瓦莫
  • Salesforce, Inc.
  • Five9 公司
  • 微軟公司
  • Google有限責任公司
  • 亞馬遜公司
  • Jio Haptik 技術
  • OpenAI
Product Code: FBI112658

Growth Factors of enterprise conversational GenAI Market

The global enterprise conversational GenAI market is expanding at an exceptional pace as organizations increasingly adopt AI-driven communication tools to transform customer experience, improve operational efficiency, and automate workflows. As per industry analysis, the market was valued at USD 15.03 billion in 2024, is projected to rise to USD 19.31 billion in 2025, and is expected to reach USD 124.95 billion by 2032, growing at a powerful CAGR of 30.60%. North America dominated the global landscape with a 41.45% share in 2024, driven by high AI adoption rates, strong cloud infrastructure, and ongoing investments in generative AI capabilities.

Rapid advancements in natural language processing (NLP) and large language models (LLMs) have significantly enhanced the ability of machines to generate human-like interactions. Tools such as OpenAI's ChatGPT, Microsoft Copilot, and Google Gemini are enabling enterprises to deploy conversational interfaces that respond accurately, understand context, and personalize interactions. Additionally, government-led AI initiatives and global investments are accelerating adoption. By 2025, 10% of the world's data is expected to be produced by generative AI, underscoring its disruptive potential.

Investment Landscape

The surge in funding has played a central role in accelerating innovation in enterprise conversational GenAI. According to Pitchbook, investment in generative AI skyrocketed to USD 29.1 billion across nearly 700 deals in 2023, marking a 260% year-over-year increase. These investments support large-scale model development, cloud infrastructure, and expansion of enterprise-ready conversational systems.

Several large funding rounds in 2024 further strengthened the ecosystem. In January 2024, Kore.ai secured USD 150 million, supported by FTV Capital and NVIDIA. In February 2024, Rasa raised USD 30 million to enhance enterprise conversational platforms that leverage the full potential of LLMs. Such funding is enabling AI vendors to expand global deployments, integrate multilingual capabilities, and address deeper enterprise use cases across sectors.

Market Drivers

A key driver of market growth is the rise of omnichannel communication, as enterprises aim to deliver consistent and personalized experiences across websites, mobile apps, social media, email, and voice assistants. Conversational GenAI enables organizations to engage customers in real time with natural, context-aware interactions. Bank of America's AI assistant, Erica-having processed 2 billion interactions since 2018-demonstrates the scale and efficiency GenAI can achieve.

Increasing customer expectations also propel demand. According to Salesforce, 72% of customers expect companies to understand their needs, a challenge increasingly addressed through conversational GenAI's data-driven personalization.

Market Restraints

Despite strong growth, security risks such as prompt manipulation and adversarial attacks pose challenges for enterprises. Cases like the 2023 Chevrolet chatbot incident, where a user manipulated the AI into offering a USD 76,000 SUV for USD 1, illustrate vulnerabilities that can undermine trust and brand reputation. As adoption rises, ensuring AI reliability and safeguarding against misuse will be critical.

Market Opportunities

A major opportunity lies in multilingual conversational AI, enabling enterprises to support diverse global audiences. Conversational GenAI systems capable of understanding local dialects and languages enhance accessibility and customer satisfaction. Partnerships such as the 2024 collaboration between CoRover.ai and Persistent Systems demonstrate rising demand for globalized AI-driven communication platforms.

Market Trends

A significant trend shaping the market is the rise of low-code/no-code platforms, which enable quick deployment of conversational GenAI without deep technical expertise. By 2025, 70% of new business applications are expected to be built using low-code/no-code tools, making AI development more accessible for enterprises and accelerating time-to-market for conversational systems.

Regional Overview

North America

North America led the market in 2024 with USD 6.23 billion, driven by strong enterprise adoption and federal AI investments. The U.S. market is expected to reach USD 5.11 billion in 2025, reflecting expanding implementations across BFSI, healthcare, retail, and telecom.

Europe

Europe is forecast to reach USD 4.83 billion by 2025, supported by rapid growth in generative AI startups and increased enterprise spending across the U.K., Germany, and France.

Asia Pacific

Asia Pacific shows the fastest adoption trajectory, with the market projected to hit USD 4.19 billion in 2025. Rising digital transformation initiatives and AI investments fuel strong demand across India, China, and Japan.

Conclusion

The enterprise conversational GenAI market is poised for exponential expansion, rising from USD 15.03 billion in 2024 to USD 19.31 billion in 2025, and surging to USD 124.95 billion by 2032. As enterprises prioritize automation, personalization, and multilingual engagement, conversational GenAI will become a foundational element of digital transformation strategies worldwide.

Segmentation By Type

  • Intelligent Virtual Assistant (IVA)
  • Generative AI Chatbots

By Technology

  • Natural Language Processing
  • Machine Learning and Deep Learning
  • Automatic Speech Recognition
  • Others (Data Mining)

By Deployment

  • On-premise
  • Cloud

By Business Function

  • Sales & Marketing
  • Supply Chain & Operations
  • Finance & Accounting
  • Human Resource
  • IT Service Management

By Industry

  • BFSI
  • IT & Telecom
  • Retail & e-Commerce
  • Healthcare
  • Government & Public Sector
  • Media & Entertainment
  • Education
  • Others (Hospitality)

By Region

  • North America (By Type, By Technology, By Deployment, By Business Function, By Industry, and By Country)
    • U.S.
    • Canada
    • Mexico
  • South America (By Type, By Technology, By Deployment, By Business Function, By Industry, and By Country)
    • Brazil
    • Argentina
    • Rest of South America
  • Europe (By Type, By Technology, By Deployment, By Business Function, By Industry, and By Country)
    • U.K.
    • Germany
    • Italy
    • France
    • Spain
    • Russia
    • Benelux
    • Nordics
    • Rest of Europe
  • Middle East & Africa (By Type, By Technology, By Deployment, By Business Function, By Industry, and By Country)
    • Turkey
    • Israel
    • GCC
    • South Africa
    • North Africa
    • Rest of Middle East & Africa
  • Asia Pacific (By Type, By Technology, By Deployment, By Business Function, By Industry, and By Country)
    • China
    • Japan
    • India
    • South Korea
    • ASEAN
    • Oceania
    • Rest of Asia Pacific

Companies Profiled in the Report Cognigy (Germany), Kore.ai (U.S.), Avaamo (U.S.), Salesforce, Inc. (U.S.), Five9, Inc.(U.S.), Microsoft Corporation (U.S.), Google LLC (U.S.), Amazon.com, Inc.,(U.S), Jio Haptik Technologies Ltd (India), Open AI (U.S.), and Others.

Table of Content

1. Introduction

  • 1.1. Definition, By Segment
  • 1.2. Research Methodology/Approach
  • 1.3. Data Sources

2. Executive Summary

3. Market Dynamics

  • 3.1. Macro and Micro Economic Indicators
  • 3.2. Drivers, Restraints, Opportunities and Trends
  • 3.3. Investments Landscape & Funding Scenario

4. Competition Landscape

  • 4.1. Business Strategies Adopted by Key Players
  • 4.2. Consolidated SWOT Analysis of Key Players
  • 4.3. Global Enterprise Conversational GenAI Key Players (Top 3 - 5) Market Share/Ranking, 2024
  • 4.4. Pricing Analysis, By Key Players

5. Global Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Segments, 2019-2032

  • 5.1. Key Findings
  • 5.2. By Type (USD)
    • 5.2.1. GenAI Chatbots
    • 5.2.2. Intelligent Virtual Assistant (IVA)
  • 5.3. By Technology (USD)
    • 5.3.1. Natural Language Processing
    • 5.3.2. Machine Learning and Deep Learning
    • 5.3.3. Automatic Speech Recognition (ASR)
    • 5.3.4. Others (Data Mining, etc.)
  • 5.4. By Deployment (USD)
    • 5.4.1. Cloud
    • 5.4.2. On-premise
  • 5.5. By Business Function (USD)
    • 5.5.1. Sales & Marketing
    • 5.5.2. Supply Chain & Operations
    • 5.5.3. Finance & Accounting
    • 5.5.4. Human Resources (HR)
    • 5.5.5. IT Service Management (ITSM)
  • 5.6. By Industry (USD)
    • 5.6.1. BFSI
    • 5.6.2. IT & Telecom
    • 5.6.3. Retail & eCommerce
    • 5.6.4. Healthcare
    • 5.6.5. Government & Public Sector
    • 5.6.6. Media & Entertainment
    • 5.6.7. Education
    • 5.6.8. Others (Hospitality, etc.)
  • 5.7. By Region (USD)
    • 5.7.1. North America
    • 5.7.2. South America
    • 5.7.3. Europe
    • 5.7.4. Middle East & Africa
    • 5.7.5. Asia Pacific

6. North America Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Segments, 2019-2032

  • 6.1. Key Findings
  • 6.2. By Type (USD)
    • 6.2.1. GenAI Chatbots
    • 6.2.2. Intelligent Virtual Assistant (IVA)
  • 6.3. By Technology (USD)
    • 6.3.1. Natural Language Processing
    • 6.3.2. Machine Learning and Deep Learning
    • 6.3.3. Automatic Speech Recognition (ASR)
    • 6.3.4. Others (Data Mining, etc.)
  • 6.4. By Deployment (USD)
    • 6.4.1. Cloud
    • 6.4.2. On-premise
  • 6.5. By Business Function (USD)
    • 6.5.1. Sales & Marketing
    • 6.5.2. Supply Chain & Operations
    • 6.5.3. Finance & Accounting
    • 6.5.4. Human Resources (HR)
    • 6.5.5. IT Service Management (ITSM)
  • 6.6. By Industry (USD)
    • 6.6.1. BFSI
    • 6.6.2. IT & Telecom
    • 6.6.3. Retail & eCommerce
    • 6.6.4. Healthcare
    • 6.6.5. Government & Public Sector
    • 6.6.6. Media & Entertainment
    • 6.6.7. Education
    • 6.6.8. Others (Hospitality, etc.)
  • 6.7. By Country (USD)
    • 6.7.1. United States
    • 6.7.2. Canada
    • 6.7.3. Mexico

7. South America Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Segments, 2019-2032

  • 7.1. Key Findings
  • 7.2. By Type (USD)
    • 7.2.1. GenAI Chatbots
    • 7.2.2. Intelligent Virtual Assistant (IVA)
  • 7.3. By Technology (USD)
    • 7.3.1. Natural Language Processing
    • 7.3.2. Machine Learning and Deep Learning
    • 7.3.3. Automatic Speech Recognition (ASR)
    • 7.3.4. Others (Data Mining, etc.)
  • 7.4. By Deployment (USD)
    • 7.4.1. Cloud
    • 7.4.2. On-premise
  • 7.5. By Business Function (USD)
    • 7.5.1. Sales & Marketing
    • 7.5.2. Supply Chain & Operations
    • 7.5.3. Finance & Accounting
    • 7.5.4. Human Resources (HR)
    • 7.5.5. IT Service Management (ITSM)
  • 7.6. By Industry (USD)
    • 7.6.1. BFSI
    • 7.6.2. IT & Telecom
    • 7.6.3. Retail & eCommerce
    • 7.6.4. Healthcare
    • 7.6.5. Government & Public Sector
    • 7.6.6. Media & Entertainment
    • 7.6.7. Education
    • 7.6.8. Others (Hospitality, etc.)
  • 7.7. By Country (USD)
    • 7.7.1. Brazil
    • 7.7.2. Argentina
    • 7.7.3. Rest of South America

8. Europe Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Segments, 2019-2032

  • 8.1. Key Findings
  • 8.2. By Type (USD)
    • 8.2.1. GenAI Chatbots
    • 8.2.2. Intelligent Virtual Assistant (IVA)
  • 8.3. By Technology (USD)
    • 8.3.1. Natural Language Processing
    • 8.3.2. Machine Learning and Deep Learning
    • 8.3.3. Automatic Speech Recognition (ASR)
    • 8.3.4. Others (Data Mining, etc.)
  • 8.4. By Deployment (USD)
    • 8.4.1. Cloud
    • 8.4.2. On-premise
  • 8.5. By Business Function (USD)
    • 8.5.1. Sales & Marketing
    • 8.5.2. Supply Chain & Operations
    • 8.5.3. Finance & Accounting
    • 8.5.4. Human Resources (HR)
    • 8.5.5. IT Service Management (ITSM)
  • 8.6. By Industry (USD)
    • 8.6.1. BFSI
    • 8.6.2. IT & Telecom
    • 8.6.3. Retail & eCommerce
    • 8.6.4. Healthcare
    • 8.6.5. Government & Public Sector
    • 8.6.6. Media & Entertainment
    • 8.6.7. Education
    • 8.6.8. Others (Hospitality, etc.)
  • 8.7. By Country (USD)
    • 8.7.1. United Kingdom
    • 8.7.2. Germany
    • 8.7.3. France
    • 8.7.4. Italy
    • 8.7.5. Spain
    • 8.7.6. Russia
    • 8.7.7. Benelux
    • 8.7.8. Nordics
    • 8.7.9. Rest of Europe

9. Middle East & Africa Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Segments, 2019-2032

  • 9.1. Key Findings
  • 9.2. By Type (USD)
    • 9.2.1. GenAI Chatbots
    • 9.2.2. Intelligent Virtual Assistant (IVA)
  • 9.3. By Technology (USD)
    • 9.3.1. Natural Language Processing
    • 9.3.2. Machine Learning and Deep Learning
    • 9.3.3. Automatic Speech Recognition (ASR)
    • 9.3.4. Others (Data Mining, etc.)
  • 9.4. By Deployment (USD)
    • 9.4.1. Cloud
    • 9.4.2. On-premise
  • 9.5. By Business Function (USD)
    • 9.5.1. Sales & Marketing
    • 9.5.2. Supply Chain & Operations
    • 9.5.3. Finance & Accounting
    • 9.5.4. Human Resources (HR)
    • 9.5.5. IT Service Management (ITSM)
  • 9.6. By Industry (USD)
    • 9.6.1. BFSI
    • 9.6.2. IT & Telecom
    • 9.6.3. Retail & eCommerce
    • 9.6.4. Healthcare
    • 9.6.5. Government & Public Sector
    • 9.6.6. Media & Entertainment
    • 9.6.7. Education
    • 9.6.8. Others (Hospitality, etc.)
  • 9.7. By Country (USD)
    • 9.7.1. Turkey
    • 9.7.2. Israel
    • 9.7.3. GCC
    • 9.7.4. North Africa
    • 9.7.5. South Africa
    • 9.7.6. Rest of MEA

10. Asia Pacific Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Segments, 2019-2032

  • 10.1. Key Findings
  • 10.2. By Type (USD)
    • 10.2.1. GenAI Chatbots
    • 10.2.2. Intelligent Virtual Assistant (IVA)
  • 10.3. By Technology (USD)
    • 10.3.1. Natural Language Processing
    • 10.3.2. Machine Learning and Deep Learning
    • 10.3.3. Automatic Speech Recognition (ASR)
    • 10.3.4. Others (Data Mining, etc.)
  • 10.4. By Deployment (USD)
    • 10.4.1. Cloud
    • 10.4.2. On-premise
  • 10.5. By Business Function (USD)
    • 10.5.1. Sales & Marketing
    • 10.5.2. Supply Chain & Operations
    • 10.5.3. Finance & Accounting
    • 10.5.4. Human Resources (HR)
    • 10.5.5. IT Service Management (ITSM)
  • 10.6. By Industry (USD)
    • 10.6.1. BFSI
    • 10.6.2. IT & Telecom
    • 10.6.3. Retail & eCommerce
    • 10.6.4. Healthcare
    • 10.6.5. Government & Public Sector
    • 10.6.6. Media & Entertainment
    • 10.6.7. Education
    • 10.6.8. Others (Hospitality, etc.)
  • 10.7. By Country (USD)
    • 10.7.1. China
    • 10.7.2. India
    • 10.7.3. Japan
    • 10.7.4. South Korea
    • 10.7.5. ASEAN
    • 10.7.6. Oceania
    • 10.7.7. Rest of Asia Pacific

11. Company Profiles for Top 10 Players (Based on data availability in public domain and/or on paid databases)

  • 11.1. Cognigy
    • 11.1.1. Overview
      • 11.1.1.1. Key Management
      • 11.1.1.2. Headquarters
      • 11.1.1.3. Offerings/Business Segments
    • 11.1.2. Key Details (Key details are consolidated data and not product/service specific)
      • 11.1.2.1. Employee Size
      • 11.1.2.2. Past and Current Revenue
      • 11.1.2.3. Geographical Share
      • 11.1.2.4. Business Segment Share
      • 11.1.2.5. Recent Developments
  • 11.2. Kore.ai
    • 11.2.1. Overview
      • 11.2.1.1. Key Management
      • 11.2.1.2. Headquarters
      • 11.2.1.3. Offerings/Business Segments
    • 11.2.2. Key Details (Key details are consolidated data and not product/service specific)
      • 11.2.2.1. Employee Size
      • 11.2.2.2. Past and Current Revenue
      • 11.2.2.3. Geographical Share
      • 11.2.2.4. Business Segment Share
      • 11.2.2.5. Recent Developments
  • 11.3. Avaamo
    • 11.3.1. Overview
      • 11.3.1.1. Key Management
      • 11.3.1.2. Headquarters
      • 11.3.1.3. Offerings/Business Segments
    • 11.3.2. Key Details (Key details are consolidated data and not product/service specific)
      • 11.3.2.1. Employee Size
      • 11.3.2.2. Past and Current Revenue
      • 11.3.2.3. Geographical Share
      • 11.3.2.4. Business Segment Share
      • 11.3.2.5. Recent Developments
  • 11.4. Salesforce, Inc.
    • 11.4.1. Overview
      • 11.4.1.1. Key Management
      • 11.4.1.2. Headquarters
      • 11.4.1.3. Offerings/Business Segments
    • 11.4.2. Key Details (Key details are consolidated data and not product/service specific)
      • 11.4.2.1. Employee Size
      • 11.4.2.2. Past and Current Revenue
      • 11.4.2.3. Geographical Share
      • 11.4.2.4. Business Segment Share
      • 11.4.2.5. Recent Developments
  • 11.5. Five9, Inc.
    • 11.5.1. Overview
      • 11.5.1.1. Key Management
      • 11.5.1.2. Headquarters
      • 11.5.1.3. Offerings/Business Segments
    • 11.5.2. Key Details (Key details are consolidated data and not product/service specific)
      • 11.5.2.1. Employee Size
      • 11.5.2.2. Past and Current Revenue
      • 11.5.2.3. Geographical Share
      • 11.5.2.4. Business Segment Share
      • 11.5.2.5. Recent Developments
  • 11.6. Microsoft Corporation
    • 11.6.1. Overview
      • 11.6.1.1. Key Management
      • 11.6.1.2. Headquarters
      • 11.6.1.3. Offerings/Business Segments
    • 11.6.2. Key Details (Key details are consolidated data and not product/service specific)
      • 11.6.2.1. Employee Size
      • 11.6.2.2. Past and Current Revenue
      • 11.6.2.3. Geographical Share
      • 11.6.2.4. Business Segment Share
      • 11.6.2.5. Recent Developments
  • 11.7. Google LLC
    • 11.7.1. Overview
      • 11.7.1.1. Key Management
      • 11.7.1.2. Headquarters
      • 11.7.1.3. Offerings/Business Segments
    • 11.7.2. Key Details (Key details are consolidated data and not product/service specific)
      • 11.7.2.1. Employee Size
      • 11.7.2.2. Past and Current Revenue
      • 11.7.2.3. Geographical Share
      • 11.7.2.4. Business Segment Share
      • 11.7.2.5. Recent Developments
  • 11.8. Amazon.com, Inc.,
    • 11.8.1. Overview
      • 11.8.1.1. Key Management
      • 11.8.1.2. Headquarters
      • 11.8.1.3. Offerings/Business Segments
    • 11.8.2. Key Details (Key details are consolidated data and not product/service specific)
      • 11.8.2.1. Employee Size
      • 11.8.2.2. Past and Current Revenue
      • 11.8.2.3. Geographical Share
      • 11.8.2.4. Business Segment Share
      • 11.8.2.5. Recent Developments
  • 11.9. Jio Haptik Technologies
    • 11.9.1. Overview
      • 11.9.1.1. Key Management
      • 11.9.1.2. Headquarters
      • 11.9.1.3. Offerings/Business Segments
    • 11.9.2. Key Details (Key details are consolidated data and not product/service specific)
      • 11.9.2.1. Employee Size
      • 11.9.2.2. Past and Current Revenue
      • 11.9.2.3. Geographical Share
      • 11.9.2.4. Business Segment Share
      • 11.9.2.5. Recent Developments
  • 11.10. OpenAI
    • 11.10.1. Overview
      • 11.10.1.1. Key Management
      • 11.10.1.2. Headquarters
      • 11.10.1.3. Offerings/Business Segments
    • 11.10.2. Key Details (Key details are consolidated data and not product/service specific)
      • 11.10.2.1. Employee Size
      • 11.10.2.2. Past and Current Revenue
      • 11.10.2.3. Geographical Share
      • 11.10.2.4. Business Segment Share
      • 11.10.2.5. Recent Developments

List of Tables

  • Table 1: Global Enterprise Conversational GenAI Market Size Estimates and Forecasts, 2019 - 2032
  • Table 2: Global Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Type, 2019 - 2032
  • Table 3: Global Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Technology, 2019 - 2032
  • Table 4: Global Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Deployment, 2019 - 2032
  • Table 5: Global Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Business Function, 2019 - 2032
  • Table 6: Global Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Industry, 2019 - 2032
  • Table 7: Global Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Region, 2019 - 2032
  • Table 8: North America Enterprise Conversational GenAI Market Size Estimates and Forecasts, 2019 - 2032
  • Table 9: North America Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Type, 2019 - 2032
  • Table 10: North America Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Technology, 2019 - 2032
  • Table 11: North America Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Deployment, 2019 - 2032
  • Table 12: North America Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Business Function, 2019 - 2032
  • Table 13: North America Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Industry, 2019 - 2032
  • Table 14: North America Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Country, 2019 - 2032
  • Table 15: South America Enterprise Conversational GenAI Market Size Estimates and Forecasts, 2019 - 2032
  • Table 16: South America Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Type, 2019 - 2032
  • Table 17: South America Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Technology, 2019 - 2032
  • Table 18: South America Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Deployment, 2019 - 2032
  • Table 19: South America Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Business Function, 2019 - 2032
  • Table 20: South America Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Industry, 2019 - 2032
  • Table 21: South America Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Country, 2019 - 2032
  • Table 22: Europe Enterprise Conversational GenAI Market Size Estimates and Forecasts, 2019 - 2032
  • Table 23: Europe Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Type, 2019 - 2032
  • Table 24: Europe Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Technology, 2019 - 2032
  • Table 25: Europe Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Deployment, 2019 - 2032
  • Table 26: Europe Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Business Function, 2019 - 2032
  • Table 27: Europe Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Industry, 2019 - 2032
  • Table 28: Europe Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Country, 2019 - 2032
  • Table 29: Middle East & Africa Enterprise Conversational GenAI Market Size Estimates and Forecasts, 2019 - 2032
  • Table 30: Middle East & Africa Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Type, 2019 - 2032
  • Table 31: Middle East & Africa Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Technology, 2019 - 2032
  • Table 32: Middle East & Africa Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Deployment, 2019 - 2032
  • Table 33: Middle East & Africa Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Business Function, 2019 - 2032
  • Table 34: Middle East & Africa Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Industry, 2019 - 2032
  • Table 35: Middle East & Africa Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Country, 2019 - 2032
  • Table 36: Asia Pacific Enterprise Conversational GenAI Market Size Estimates and Forecasts, 2019 - 2032
  • Table 37: Asia Pacific Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Type, 2019 - 2032
  • Table 38: Asia Pacific Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Technology, 2019 - 2032
  • Table 39: Asia Pacific Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Deployment, 2019 - 2032
  • Table 40: Asia Pacific Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Business Function, 2019 - 2032
  • Table 41: Asia Pacific Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Industry, 2019 - 2032
  • Table 42: Asia Pacific Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Country, 2019 - 2032

List of Figures

  • Figure 1: Global Enterprise Conversational GenAI Market Revenue Share (%), 2024 and 2032
  • Figure 2: Global Enterprise Conversational GenAI Market Revenue Share (%), By Type, 2024 and 2032
  • Figure 3: Global Enterprise Conversational GenAI Market Revenue Share (%), By Technology, 2024 and 2032
  • Figure 4: Global Enterprise Conversational GenAI Market Revenue Share (%), By Deployment, 2024 and 2032
  • Figure 5: Global Enterprise Conversational GenAI Market Revenue Share (%), By Business Function, 2024 and 2032
  • Figure 6: Global Enterprise Conversational GenAI Market Revenue Share (%), By Industry, 2024 and 2032
  • Figure 7: Global Enterprise Conversational GenAI Market Revenue Share (%), By Region, 2024 and 2032
  • Figure 8: North America Enterprise Conversational GenAI Market Revenue Share (%), 2024 and 2032
  • Figure 9: North America Enterprise Conversational GenAI Market Revenue Share (%), By Type, 2024 and 2032
  • Figure 10: North America Enterprise Conversational GenAI Market Revenue Share (%), By Technology, 2024 and 2032
  • Figure 11: North America Enterprise Conversational GenAI Market Revenue Share (%), By Deployment, 2024 and 2032
  • Figure 12: North America Enterprise Conversational GenAI Market Revenue Share (%), By Business Function, 2024 and 2032
  • Figure 13: North America Enterprise Conversational GenAI Market Revenue Share (%), By Industry, 2024 and 2032
  • Figure 14: North America Enterprise Conversational GenAI Market Revenue Share (%), By Region, 2024 and 2032
  • Figure 15: South America Enterprise Conversational GenAI Market Revenue Share (%), 2024 and 2032
  • Figure 16: South America Enterprise Conversational GenAI Market Revenue Share (%), By Type, 2024 and 2032
  • Figure 17: South America Enterprise Conversational GenAI Market Revenue Share (%), By Technology, 2024 and 2032
  • Figure 18: South America Enterprise Conversational GenAI Market Revenue Share (%), By Deployment, 2024 and 2032
  • Figure 19: South America Enterprise Conversational GenAI Market Revenue Share (%), By Business Function, 2024 and 2032
  • Figure 20: South America Enterprise Conversational GenAI Market Revenue Share (%), By Industry, 2024 and 2032
  • Figure 21: South America Enterprise Conversational GenAI Market Revenue Share (%), By Region, 2024 and 2032
  • Figure 22: Europe Enterprise Conversational GenAI Market Revenue Share (%), 2024 and 2032
  • Figure 23: Europe Enterprise Conversational GenAI Market Revenue Share (%), By Type, 2024 and 2032
  • Figure 24: Europe Enterprise Conversational GenAI Market Revenue Share (%), By Technology, 2024 and 2032
  • Figure 25: Europe Enterprise Conversational GenAI Market Revenue Share (%), By Deployment, 2024 and 2032
  • Figure 26: Europe Enterprise Conversational GenAI Market Revenue Share (%), By Business Function, 2024 and 2032
  • Figure 27: Europe Enterprise Conversational GenAI Market Revenue Share (%), By Industry, 2024 and 2032
  • Figure 28: Europe Enterprise Conversational GenAI Market Revenue Share (%), By Region, 2024 and 2032
  • Figure 29: Middle East & Africa Enterprise Conversational GenAI Market Revenue Share (%), 2024 and 2032
  • Figure 30: Middle East & Africa Enterprise Conversational GenAI Market Revenue Share (%), By Type, 2024 and 2032
  • Figure 31: Middle East & Africa Enterprise Conversational GenAI Market Revenue Share (%), By Technology, 2024 and 2032
  • Figure 32: Middle East & Africa Enterprise Conversational GenAI Market Revenue Share (%), By Deployment, 2024 and 2032
  • Figure 33: Middle East & Africa Enterprise Conversational GenAI Market Revenue Share (%), By Business Function, 2024 and 2032
  • Figure 34: Middle East & Africa Enterprise Conversational GenAI Market Revenue Share (%), By Industry, 2024 and 2032
  • Figure 35: Middle East & Africa Enterprise Conversational GenAI Market Revenue Share (%), By Region, 2024 and 2032
  • Figure 36: Asia Pacific Enterprise Conversational GenAI Market Revenue Share (%), 2024 and 2032
  • Figure 37: Asia Pacific Enterprise Conversational GenAI Market Revenue Share (%), By Type, 2024 and 2032
  • Figure 38: Asia Pacific Enterprise Conversational GenAI Market Revenue Share (%), By Technology, 2024 and 2032
  • Figure 39: Asia Pacific Enterprise Conversational GenAI Market Revenue Share (%), By Deployment, 2024 and 2032
  • Figure 40: Asia Pacific Enterprise Conversational GenAI Market Revenue Share (%), By Business Function, 2024 and 2032
  • Figure 41: Asia Pacific Enterprise Conversational GenAI Market Revenue Share (%), By Industry, 2024 and 2032
  • Figure 42: Asia PacificEnterprise Conversational GenAI Market Revenue Share (%), By Region, 2024 and 2032
  • Figure 43: Global Enterprise Conversational GenAI Key Players' Market Share/Ranking (%), 2024