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市場調查報告書
商品編碼
1880637
機上餐飲服務市場規模、佔有率、成長及全球產業分析:依類型、應用和地區劃分的洞察與預測(2024-2032 年)In-Flight Catering Services Market Size, Share, Growth and Global Industry Analysis By Type & Application, Regional Insights and Forecast to 2024-2032 |
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隨著航空公司大力投資改善乘客的機上體驗,全球機上餐飲服務市場持續擴張。根據最新的行業評估,受全球航空旅行成長、航空公司之間激烈競爭以及乘客對精心挑選的機上餐食日益重視的推動,該市場在 2024 年的價值將達到 174.5 億美元。預計到 2025 年,該市場將達到 182.4 億美元,主要得益於個人化程度的提高、數位化訂餐系統的普及以及健康餐飲創新。預計到 2032 年,該市場將顯著成長,達到 290.1 億美元,預測期內的複合年增長率 (CAGR) 為 6.9%。
世界各地的航空公司正在推出更豐富的機上餐飲選擇、高端飲品、具有文化特色的餐食以及創新的預訂系統,以增強客戶忠誠度。隨著多元文化旅行的興起,對多樣化菜單的需求日益增長,以滿足包括純素食、無麩質、糖尿病患者和高蛋白餐食在內的各種飲食偏好。 GateGroup、阿聯酋航空餐飲公司、SATS 和 Dnata 等全球領導者正持續投資於技術賦能的服務模式和永續包裝,以實現機上餐飲的現代化。
數位轉型正在改變機上餐飲服務
數位化在簡化餐飲營運、提高菜單客製化程度和優化營運效率方面發揮關鍵作用。航空公司正在推出數位化訂餐平台,讓乘客在登機前選擇餐食,從而減少浪費並確保服務的準確性。整合的數位化系統還有助於平衡採購、優化烹飪流程並即時更新菜單。
近期產業趨勢印證了數位化訂餐的影響力。 Checkmate 引用的一項案例研究發現,在引入數位化訂餐後,銷售額增加了 43%,這表明技術如何提升客戶滿意度和營運效率。目前,部分航空公司餐廳約 70% 的新餐點訂單都是透過數位化管道完成的,這為機上數位化訂餐的規模化發展樹立了先例。
市場趨勢
2024 年至 2032 年的一個關鍵趨勢是,消費者對更健康、更適合素食主義者且營養豐富的代餐產品的需求不斷增長。後疫情時代的消費者行為正在轉向安全、植物性且新鮮的餐點選擇。 2024 年 1 月,阿聯酋航空在其所有航班和貴賓休息室擴展了素食菜單;2023 年,阿聯酋航空為約 45 萬名乘客提供了超過 300 種植物性食譜。素食消費的急劇增長(同比增長約 40%)標誌著全球正在轉向更清潔的食品選擇。
包裝的可持續性也在改變機上餐飲。航空公司正在逐步淘汰一次性塑膠製品,採用可生物降解的餐具,並引入可堆肥包裝。例如,LSKY 將於 2024 年 11 月全面過渡到竹製餐具和可堆肥包裝,以符合全球永續發展目標。
市場推動因素與機會
市場擴張的最大推動因素是透過數位化訂餐實現的個人化餐飲服務。航空公司現在允許所有艙位的乘客(尤其是商務艙和高端艙位)在登機前幾天預選餐點。例如,阿聯酋航空於 2024 年 8 月推出了預選服務,允許乘客提前最多 14 天選擇餐食,從而提高營運效率並提升乘客體驗。
產業中湧現的一個顯著機會是向環保包裝和永續食品採購的轉變。隨著環保意識的增強,提供可生物降解包裝、有機食材和減少浪費的機上餐點的航空公司正在贏得更強的客戶忠誠度並提升品牌形象。
區隔市場概覽
商務艙仍將是主導區隔市場,並將在2024年之前保持最高的複合年增長率。商務旅客對優質餐點、個人化菜單和特殊用餐體驗的需求正在增強該區隔市場的收入貢獻。
由於長途航班對熱餐的高需求以及多次送餐服務,長途航線將佔最大的市場佔有率。
北美將引領全球市場,到2024年市場規模將達到63.3億美元,約佔全球市場佔有率的36%。該地區受益於大量的國內和國際航班、航空公司之間激烈的競爭以及消費者對購買機上餐食的強烈偏好。
由於中國、印度、日本和東南亞的航空客運量不斷增長,亞太地區預計將實現最高的複合年增長率。
在高端航空旅行和旅遊業的推動下,歐洲繼續保持其作為高價值市場的強勁勢頭。
在阿聯酋航空、卡達航空和阿提哈德航空等航空公司的引領下,中東和非洲地區在高端長途航線的推動下持續擴張。
由於可支配所得的增加和國內航空旅行需求的擴大,南美洲呈現穩定成長的態勢。
The global in-flight catering services market continues to expand as airlines invest heavily in enhancing onboard passenger experience. According to the latest industry assessment, the market was valued at USD 17.45 billion in 2024, driven by rising global air travel, strong competition among airlines, and the growing emphasis on curated onboard dining. In 2025, the market is projected to reach USD 18.24 billion, supported by increased personalization, digital ordering, and health-focused meal innovations. By 2032, the market is expected to grow significantly to USD 29.01 billion, reflecting a CAGR of 6.9% during the forecast period.
Airlines across the world are incorporating enhanced meal offerings, premium beverages, cultural food options, and innovative pre-ordering systems to strengthen customer loyalty. The rise in multicultural travel has created demand for diverse menus suited to various dietary preferences, including vegan, gluten-free, diabetic-friendly, and high-protein options. Leading global players such as Gategroup, Emirates Flight Catering, SATS Ltd., and Dnata continue to invest in technology-enabled service models and sustainable packaging to modernize onboard catering.
Digital Transformation Reshaping In-Flight Catering
Digitization is playing a pivotal role in streamlining catering workflows, improving menu customization, and optimizing operational efficiency. Airlines are deploying digital meal ordering platforms that allow passengers to select meals before boarding, reducing waste and ensuring service accuracy. Integrated digital systems also help airlines balance procurement, streamline cooking schedules, and update menus in real time.
Recent industry evidence underscores the impact of digital ordering. A case study cited by Checkmate observed a 43% sales increase when digital ordering was introduced, demonstrating how technology enhances customer satisfaction and operational speed. Today, nearly 70% of new food orders are digital across select aviation-linked restaurants, setting a precedent for in-flight digital ordering scalability.
Market Trends
A major trend shaping the 2024-2032 period is the rising demand for healthier, vegan, and nutritious meal alternatives. Post-pandemic consumer behavior has shifted toward safe, plant-based, and fresh meal options. In January 2024, Emirates announced expanded vegan menus across flights and lounges, serving more than 300 plant-based recipes to nearly 450,000 passengers in 2023. The surge in vegan consumption-growing by nearly 40% year-over-year-illustrates the global shift toward cleaner food choices.
Sustainability in packaging is also transforming in-flight catering. Airlines are phasing out single-use plastics, adopting biodegradable cutlery, and integrating compostable packaging. For instance, in November 2024, LSKY transitioned completely to bamboo-based utensils and compostable packaging, aligning with global sustainability goals.
Market Drivers & Opportunities
The biggest driver for market expansion is the rise of personalized catering, supported by digital ordering. Airlines now allow passengers in all classes-especially business and premium classes-to pre-select meals days before boarding. Emirates, for example, introduced pre-flight meal selection in August 2024, allowing passengers to choose meals up to 14 days in advance, improving operational accuracy while elevating the passenger experience.
A significant opportunity emerging in the industry is the shift toward eco-friendly packaging and sustainable food sourcing. As environmental awareness grows, airlines offering biodegradable packaging, organic ingredients, and low-waste meals are experiencing stronger customer loyalty and improved brand perception.
Segmentation Overview
Business class remains the dominant segment in 2024 and is projected to maintain the highest CAGR. Business travelers demand premium meals, personalized menus, and exclusive dining experiences, strengthening the segment's revenue contribution.
Long-haul flights capture the largest market share due to high demand for hot meals and multiple meal cycles during extended journeys.
North America leads the global market, valued at USD 6.33 billion in 2024, accounting for approximately 36% of global share. The region benefits from a high volume of domestic and international flights, strong airline competition, and significant consumer preference for onboard meal purchases.
Asia Pacific is forecast to record the fastest CAGR due to the rising number of air passengers in China, India, Japan, and Southeast Asia.
Europe remains a strong high-value market driven by premium air travel and tourism.
Middle East & Africa, led by Emirates, Qatar Airways, and Etihad, continues to expand due to premium long-haul operations.
South America shows steady growth driven by rising disposable incomes and increasing domestic aviation demand.
Conclusion
Growing from USD 17.45 billion in 2024 to an expected USD 29.01 billion by 2032, the in-flight catering services market is evolving rapidly with digital innovations, personalized menus, and sustainability initiatives. As airlines redefine passenger experience through culinary excellence, the sector is positioned for strong growth across all major regions in the coming decade.
Segmentation By Flight Type
By Flight Duration
By Region
Companies Profiled in the Report Gategroup (Switzerland), Emirates Flight Catering (Dubai), Newrest (France), LSG Group (Germany), SATS Ltd. (Singapore), Do & CO Ag (Austria), TajSATS (India), Flying Food Group (U.S.), GCC Group (U.S.), Cathay Pacific Catering Services (H.K.) Ltd. (Hong Kong)