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市場調查報告書
商品編碼
1348000
全球電信企業服務市場 - 2023-2030Global Telecom Enterprise Services Market - 2023-2030 |
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全球電信企業服務市場將於 2022 年達到 18 億美元,預計到 2030 年將達到 29 億美元,2023-2030 年預測期間年複合成長率為 6.1%。
電信企業服務的採用率不斷提高,這些服務可增強簡化營運、增強客戶體驗並保持競爭力。電信服務在支援包括雲端運算、物聯網和人工智慧在內的數位化轉型計劃方面發揮著重要作用。5G網路的推出,提供更高的頻寬和改進的連接性,並支援擴增實境,遠端機器人和即時數據分析等高級應用。
物聯網的發展需要可靠且可擴展的連接解決方案。電信服務是連結和管理各產業(包括製造、醫療保健和物流)物聯網設備不可或缺的一部分。企業正在將其應用程式和資料遷移到雲端平台。電信服務實現無縫雲端連接,確保可靠存取雲端資源並促進混合雲端部署。
亞太地區是全球電信企業服務市場的主導地區,到 2022 年將佔據超過 1/3 的市場佔有率。該地區是物聯網成長的主要中心,企業為農業、物流等各種用例部署物聯網解決方案和製造。電信服務對於連接和管理物聯網設備至關重要。它有助於無縫訪問雲端平台並支援混合。
與前幾代網路相比,5G 網路提供顯著更高的數據速度,從而實現更快的下載、上傳和即時通訊,從而提高生產力和用戶體驗。 5G網路提供超低延遲,減少資料傳輸的延遲,這對於即時視訊會議、遠端監控和需要即時回應的物聯網設備等應用至關重要。
例如,2023 年 8 月 19 日,諾基亞印度公司自 2024 年下半年開始大幅增加企業對專用 5G 網路的採用。專用 5G 網路專用於本地化網路,可根據企業的特定需求提供高速連接和低延遲。 5G網路預計將更加成熟、覆蓋範圍更廣、可靠性更高,這對於尋求部署專網的企業來說將成為更有吸引力的選擇。
電信公司通常擁有多樣化的服務組合,包括網路基礎設施、雲端服務、網路安全和託管服務。合作使他們能夠提供全面的解決方案,滿足更廣泛的客戶需求。合作可以擴大市場範圍。與其他公司合作,特別是在不同地理區域的公司合作,可以幫助電信業者進入新的客戶群和市場。
例如,2023年2月27日,全球科技公司HCLTech宣布與戴爾科技集團合作,加速通訊服務供應商和企業的電信網路現代化,此次合作旨在促進5G和先進網路技術的採用。此次合作旨在透過整合各種技術組件和合作夥伴來簡化向開放、雲端原生網路的過渡。
邊緣運算越來越受到重視,因為它使運算資源更接近資料來源。電信供應商正在將邊緣運算解決方案整合到其網路中,從而實現即時數據處理並減少延遲,這對於自動駕駛汽車和工業自動化等應用至關重要。電信企業服務擴大利用雲端技術。基於雲端的解決方案使企業能夠存取可擴展且靈活的運算資源,從而節省成本並提高敏捷性。
例如,2023 年 6 月 9 日,Motivity Labs 專門從事電信軟體開發,提供業界專業知識,以開啟數位創新之旅並為電信業創建客製化解決方案。在智慧型手機和應用的推動下,電信業經歷了重大變革,導致傳統通訊轉向技術革命。
電信服務,尤其是高速網際網路和先進的通訊解決方案可能很昂貴。實施成本、訂閱費和持續維護費用可能會導致組織的預算緊張。採用 5G 等先進電信服務通常需要重大基礎設施升級,其中包括安裝新網路設備和確保適當的覆蓋範圍,這可能既耗時又昂貴。
對電信服務的日益依賴使組織容易受到網路威脅和攻擊。保護敏感資料並確保網路安全是一個持續的挑戰。管理不同的電信服務、供應商和技術可能很複雜。組織可能會遇到整合、互通性和故障排除問題。電信服務受到各種法規和合規標準的約束。
Global Telecom Enterprise Services Market reached US$ 1.8 billion in 2022 and is expected to reach US$ 2.9 billion by 2030, growing with a CAGR of 6.1% during the forecast period 2023-2030.
The increasing adoption of telecom enterprise services that enhance streamline operations, enhance customer experiences and stay competitive. Telecom services play an important role in supporting digital transformation initiatives that include cloud computing, IoT and AI. The rollout of 5G networks which provides higher bandwidth with improved connectivity and enables advanced applications like augmented reality, remote robotics and real-time data analytics.
The growth of the Internet of Things demands reliable and scalable connectivity solutions. Telecom services are integral for connecting and managing IoT devices in various industries, including manufacturing, healthcare and logistics. Enterprises are migrating their applications and data to cloud platforms. Telecom services enable seamless cloud connectivity, ensuring reliable access to cloud resources and facilitating hybrid cloud deployments.
Asia-Pacific is the dominant region in the global telecom enterprise services market covering more than 1/3rd of the market in 2022. The region is a major hub for IoT growth, with businesses deploying IoT solutions for various use cases, including agriculture, logistics and manufacturing. Telecom services are essential for connecting and managing IoT devices. It facilitates seamless access to the cloud platform and supports to hybrid.
5G networks provide significantly higher data speeds compared to previous generations and this enables faster downloads, uploads and real-time communication, enhancing productivity and user experiences. 5G networks offer ultra-low latency, reducing the delay in data transmission and this is crucial for applications like real-time video conferencing, remote monitoring and IoT devices that require instant responses.
For instance, on 19 August 2023, a significant increase in the adoption of private 5G networks by enterprises started in the second half of 2024 by Nokia India. The private 5G networks are dedicated to localized networks that provides high-speed connectivity and low latency tailored to the specific needs of businesses. 5G networks are expected to be more mature, with wider coverage and improved reliability and this makes it a more attractive option for enterprises seeking to deploy private networks.
Telecom companies often have diverse service portfolios, including network infrastructure, cloud services, cybersecurity and managed services. Collaborations allow them to offer comprehensive solutions that meet a broader range of customer needs. Collaborations can lead to expanded market reach. Partnering with other companies, especially in different geographic regions, helps telecom providers access new customer segments and markets.
For instance, on 27 February 2023, HCLTech, a global technology company, announced a collaboration with Dell Technologies to accelerate telecom network modernization for communication service providers and enterprises and this collaboration aims to facilitate the adoption of 5G and advanced networking technologies. The collaboration aims to simplify the transition to open, cloud-native networks by integrating various technology components and partners.
Edge computing is gaining prominence as it brings computing resources closer to the data source. Telecom providers are integrating edge computing solutions into their networks, enabling real-time data processing and reducing latency and this is essential for applications like autonomous vehicles and industrial automation. Telecom enterprise services increasingly leverage cloud technologies. Cloud-based solutions enable businesses to access scalable and flexible computing resources, leading to cost savings and improved agility.
For instance, on 9 June 2023, Motivity Labs specializes in telecom software development, offering industry expertise to embark on digital innovation journeys and create customized solutions for the telecom sector. The telecom industry has undergone a significant transformation, driven by smartphones and applications, resulting in a shift from traditional communication to a technology revolution.
Telecom services, especially high-speed internet and advanced communication solutions, can be expensive. Implementation costs, subscription fees and ongoing maintenance expenses can strain an organization's budget. Adopting advanced telecom services like 5G often requires significant infrastructure upgrades and this includes installing new network equipment and ensuring proper coverage, which can be time-consuming and costly.
The increasing reliance on telecom services makes organizations vulnerable to cyber threats and attacks. Protecting sensitive data and ensuring network security is a constant challenge. Managing diverse telecom services, vendors and technologies can be complex. Organizations may struggle with integration, interoperability and troubleshooting issues. Telecom services are subject to various regulations and compliance standards.
The global telecom enterprise services market is segmented based solution, revenue stream, end-user and region.
Cloud-service is expected to drive the market by holding a share of 1/3rd of the global market in 2022. Telecom providers offer solutions that seamlessly connect businesses to cloud platforms, making them leverage cloud resources for agility, scalability and innovation. The rising adoption of cloud computing for various workloads, such as infrastructure as a service, platform as a service and software as a service, drives the demand for high-quality, reliable network connectivity to access and utilize cloud resources.
For instance, in 2020, AppSmart, a business technology services provider, announced the acquisition of MicroCorp, a leading national master agent specializing in telecommunications, data center, security and cloud services. The acquisition is part of AppSmart's strategic expansion efforts and reflects its commitment to providing a comprehensive range of technology services to its customers.
During the forecast period, North America is among the growing regions in the global telecom enterprise services market covering around 1/4th of the market. The region embracing digital transformation initiatives to improve efficiency, enhance customer experiences and gain a competitive edge. Telecom services play a crucial role in enabling digital technologies such as cloud computing, IoT and AI.
For instance, on 30 July 2023, 3M launched a new website that serves as a comprehensive resource for telecom solutions. The website is designed for user convenience and offers a Solutions Tool Product Selector to help users find industry-proven telecom solutions tailored to their specific needs. It covers a wide range of applications, from military and government to various telecom network scenarios.
The major global players in the market include: AT & T Inc., NTT, China Mobile Ltd., Deutsche Telekom AG, SoftBank Group Crop., Telefonica SA, Vodafone Group, KT Corporation, Verizon Communication Inc. and Bharati Airtel Limited.
Lockdowns and social distancing measures in place, organizations rapidly shifted to remote work and this sudden surge in demand placed immense pressure on telecom networks to provide reliable connectivity for remote employees. As more people worked from home, engaged in online learning and streamed content, telecom networks experienced increased traffic and congestion, which sometimes led to reduced network performance and slower internet speeds.
The rapid adoption of remote work raised cybersecurity concerns. Organizations had to ensure the security of data and communications as employees accessed corporate networks from various locations and devices. Many organizations accelerated their digital transformation initiatives in response to the pandemic, this included the adoption of cloud services, IoT solutions and advanced communication tools. Telecom providers had to support these transformations effectively.
The need for remote collaboration tools led to the widespread adoption of video conferencing, cloud-based collaboration platforms and unified communications solutions. Telecom providers had an opportunity to offer and enhance these services. The healthcare industry embraced telehealth services to provide remote consultations and medical care. Telecom services played a crucial role in enabling telehealth solutions.
AI algorithms can process sensor data more efficiently and accurately. For example, AI can enhance the processing of data from accelerometers and gyroscopes, enabling better motion tracking and gesture recognition AI-driven image processing techniques, such as computational photography, have become integral to smartphone cameras. AI can optimize image quality, reduce noise, improve low-light performance and offer features like portrait mode and scene recognition and augmented reality experiences.
AI is behind the rapid advancements in facial recognition technology. It enables secure and accurate face unlocking and authentication through sensors like depth sensors and front-facing cameras. AI-driven voice recognition and natural language processing technologies are used in conjunction with microphones to enable voice commands, voice assistants and real-time translation services.
Ericsson, AWS and Hitachi America's R&D division joined forces to conduct this trial. Each company brought its expertise in telecom, cloud services and industrial solutions to the project. Telecom companies generate vast amounts of data, leading to high infrastructure costs for data management. Consumer data is dispersed across various sources, making manual data management time-consuming and costly.
Conflict zones in Eastern Ukraine have witnessed damage to critical telecom infrastructure, including cell towers, fiber-optic cables and data centers and this has resulted in service disruptions and challenges in restoring connectivity. The conflict has led to the displacement of populations, including employees and businesses. Telecom providers have had to adapt to the changing demographics and needs of these populations.
The ongoing conflict has had a negative impact on the economies of Ukraine and neighboring countries, this economic strain can affect telecom service subscriptions and investments. The conflict has given rise to increased cybersecurity threats, with reports of cyberattacks originating from or targeting entities in the region. Telecom providers have had to bolster their cybersecurity measures.
The global telecom enterprise services market report would provide approximately 61 tables, 59 figures and 189 pages.
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