自動化在客戶生命週期管理中的作用

本報告調查了證書生命週期管理 (CLM) 自動化的趨勢，總結了已頒發的公共和私有證書數量的趨勢和預測，按證書有效期進行了細分，分析了 CLM 自動化的重要性，以及主要公司和生態系統。

實際益處：

• 隨著市場的變化和發展，您將會理解憑證生命週期管理 (CLM) 自動化的重要性。
• 這有助於我們了解人工智慧在支援 CLM 自動化方面所發揮的作用。
• 關於自動化需求，我們可以辨識出公共信託市場和私人信託市場在 CLM 方面的通用。

主要問題解答：

• 證書有效期縮短和向量子計算的轉變對 CLM 自動化需求有何影響？
• 人工智慧驅動的自動化有哪些風險，如何降低這些風險？
• 供應商如何最佳化自動化功能以滿足現代 CLM 的需求？

研究亮點：

• 概述導致公共信託和私人信託市場證書有效期縮短的主要因素。
• 全球公共和私人證書發行量的預計數量（2025-2030 年）：按證書有效期限分類
• CLM 領域的供應商格局：分析提供進階自動化功能和解決方案的供應商，這些功能和解決方案支援在客戶的 PKI 和 CLM 環境中進行自動化部署。

目錄

主要發現

主要預測

按有效期限統計已頒發的公共和私人證書數量

主要公司和生態系統

推薦

Actionable Benefits:

• Understand the importance of automation in Certificate Lifecycle Management (CLM) as the market shifts and evolves.
• Understand the role of Artificial Intelligence (AI) in supporting CLM automation.
• Identify the differences and similarities between the public and private trust CLM markets when it comes to automation demand.

Critical Questions Answered:

• How are shortening certificate life spans and the quantum migration impacting demand for CLM automation?
• What are the risks of AI-enhanced automation and how can these be mitigated?
• How can vendors optimize their automation capabilities to fit the needs of modern CLM?

Research Highlights:

• Outline of the primary drivers behind shortening certificate life spans in both the public and private trust markets.
• Forecast issuance of public versus private certificates based on life span within global markets between 2025 and 2030.
• Overview of the vendor landscape within CLM, including those vendors with offerings specifically catered around enhanced automation capabilities and supporting customers with integrating increased automation into their PKI and CLM offerings.

Who Should Read This?

• C-level executives and security strategists who want to understand developments and evolving market trends in public trust, private trust, CLM, digital trust, PKI, and the quantum transition.
• Market intelligence managers and end market strategists for CLM vendors, looking to gain insight into how best to capitalize on market shifts toward enhanced automation.
• CLM innovation leaders and integration teams who need to understand how to adapt their business models and commercial strategy to accommodate growing demand for automation within CLM offerings.

TABLE OF CONTENTS

Key Findings

Key Forecasts

Issuance of Public Versus Private Certificates by Life Span

Key Companies and Ecosystems

Recommendations