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1547825

全球醫療器材投訴管理市場研究報告 - 2024 年至 2032 年行業分析、規模、佔有率、成長、趨勢和預測

Global Medical Device Complaint Management Market Research Report - Industry Analysis, Size, Share, Growth, Trends and Forecast 2024 to 2032
出版日期: | 出版商: Value Market Research | 英文 117 Pages | 商品交期: 最快1-2個工作天內

價格

全球醫療器材投訴管理市場需求預計將從 2023 年的 82.7 億美元達到近 180 億美元的市場規模，2024-2032 年研究期間複合年成長率為 9.02%。

醫療器材投訴管理系統是一個軟體套件，可讓公司及時解決與醫療器材效能相關的客戶投訴。投訴管理系統處理與機器的耐用性、品質、安全性、性能和有效性相關的所有涉嫌缺陷。該系統使製造商能夠以較低的勞動力成本和減少的生產時間開發更好、更安全的產品。投訴管理解決方案透過提供高級分析來幫助設計、技術支援、製造、銷售和行銷等不同團隊嚴格工作。

市場動態

為滿足全球需求，創新醫療器材製造的快速成長是醫療器材投訴管理市場的主要驅動力。從紙本投訴追蹤系統向數位化投訴追蹤系統的轉變將推動市場成長。需要一個透明且自動化的投訴追蹤系統來改進決策過程，這將促進市場成長。客戶服務是任何企業風險管理的核心，投訴管理系統將刺激醫療器材市場的成長。該系統與行動應用程式整合的能力將成為市場的助推器。與該市場相關的主要問題是缺乏訓練有素的勞動力、對法規的了解不足以及缺乏對設備生命週期的全面了解。

研究報告涵蓋波特五力模型、市場吸引力分析和價值鏈分析。這些工具有助於清晰地了解行業結構並評估全球範圍內的競爭吸引力。此外，這些工具也對全球醫療器材投訴管理市場的各個細分市場進行了包容性評估。醫療器材投訴管理產業的成長和趨勢為本研究提供了整體方法。

市場區隔

醫療器材投訴管理市場報告的這一部分提供了國家和地區層面細分市場的詳細資料，從而幫助策略師確定相應產品或服務的目標人群以及即將到來的機會。

按服務類型

  • 投訴日誌/接收（接收投訴、對問題進行分類、記錄問題）
  • 產品監督和監管合規性（可報告/不可報告、醫療器材警戒/醫療器材報告、現場行動）
  • 退貨/未退貨產品分析（投訴調查、根本原因分析、測試、糾正/預防措施）
  • 解決與結束（投訴摘要、客戶信函建立）

區域分析

本節涵蓋區域前景，重點介紹北美、歐洲、亞太地區、拉丁美洲以及中東和非洲醫療器材投訴管理市場當前和未來的需求。此外，該報告重點關注所有主要地區各個應用領域的需求、估計和預測。

該研究報告還涵蓋了市場主要參與者的全面概況以及對全球競爭格局的深入了解。醫療器材投訴管理市場的主要參與者包括塔塔諮詢服務公司 (TCS)、IQVIA、Biovia、Wipro、Sparta Systems、AssurX、Freyr、SAS、Parexel International Corporation、MasterControl。本節包含競爭格局的整體視圖，包括各種策略發展，例如關鍵併購、未來產能、合作夥伴關係、財務概況、合作、新產品開發、新產品發布和其他發展。

如果您有任何客製化要求，請寫信給我們。我們的研究團隊可以根據您的需求提供客製化報告。

目錄

第1章：前言

  • 報告說明
    • 客觀的
    • 目標受眾
    • 獨特的銷售主張 (USP) 和產品
  • 研究範圍
  • 研究方法
    • 市場研究過程
    • 市場研究方法論

第 2 章：執行摘要

  • 市場亮點
  • 全球市場概況

第 3 章：醫療器材投訴管理 - 產業分析

  • 簡介 - 市場動態
  • 市場促進因素
  • 市場限制
  • 機會
  • 產業動態
  • 波特五力分析
  • 市場吸引力分析
    • 按服務類型分類的市場吸引力分析
    • 市場吸引力分析：按地區

第 4 章：價值鏈分析

  • 價值鏈分析
  • 原料分析
    • 原料清單
    • 原料廠商清單
    • 主要原物料價格走勢
  • 潛在買家名單
  • 行銷管道
    • 直效行銷
    • 間接行銷
    • 行銷通路發展趨勢

第 5 章：全球醫療器材投訴管理市場分析：按服務類型

  • 按服務類型概述
  • 歷史和預測數據
  • 按服務類型分析
  • 投訴日誌/接收（接收投訴、對問題進行分類、記錄問題）
  • 產品監督和監管合規性（可報告/不可報告、醫療器材警戒/醫療器材報告、現場行動）
  • 退貨/未退貨產品分析（投訴調查、根本原因分析、測試、糾正/預防措施）
  • 解決與結束（投訴摘要、客戶信函建立）

第 6 章：全球醫療器材投訴管理市場分析：依地理位置

  • 區域展望
  • 介紹
  • 北美銷售分析
    • 概覽、歷史與預測資料銷售分析
    • 北美按細分市場銷售分析
    • 北美按國家銷售分析
    • 美國銷售分析
    • 加拿大銷售分析
    • 墨西哥銷售分析
  • 歐洲銷售分析
    • 概覽、歷史與預測資料銷售分析
    • 歐洲按細分市場銷售分析
    • 歐洲按國家銷售分析
    • 英國銷售分析
    • 法國銷售分析
    • 德國銷售分析
    • 義大利銷售分析
    • 俄羅斯銷售分析
    • 歐洲其他地區銷售分析
  • 亞太地區銷售分析
    • 概覽、歷史與預測資料銷售分析
    • 亞太地區按細分市場銷售分析
    • 亞太地區按國家銷售分析
    • 中國銷售分析
    • 印度銷售分析
    • 日本銷售分析
    • 韓國銷售分析
    • 澳洲銷售分析
    • 東南亞銷售分析
    • 亞太地區其他地區銷售分析
  • 拉丁美洲銷售分析
    • 概覽、歷史與預測資料銷售分析
    • 拉丁美洲按細分市場銷售分析
    • 拉丁美洲按國家銷售分析
    • 巴西銷售分析
    • 阿根廷銷售分析
    • 秘魯銷售分析
    • 智利銷售分析
    • 拉丁美洲其他地區銷售分析
  • 中東和非洲銷售分析
    • 概覽、歷史與預測資料銷售分析
    • 中東和非洲按細分市場銷售分析
    • 中東和非洲按國家銷售分析
    • 沙烏地阿拉伯銷售分析
    • 阿拉伯聯合大公國銷售分析
    • 以色列銷售分析
    • 南非銷售分析
    • 中東其他地區和非洲銷售分析

第 7 章：醫療器材投訴管理公司的競爭格局

  • 醫療器材投訴管理市場競爭
  • 夥伴關係/協作/協議
  • 併購
  • 新產品發布
  • 其他發展

第 8 章：公司簡介

  • 頂級公司市佔率分析
  • 市場集中度
  • Tata Consulting Services (TCS)
    • 公司概況
    • 公司收入
    • 產品
    • 最新動態
  • IQVIA
    • 公司概況
    • 公司收入
    • 產品
    • 最新動態
  • Biovia
    • 公司概況
    • 公司收入
    • 產品
    • 最新動態
  • Wipro
    • 公司概況
    • 公司收入
    • 產品
    • 最新動態
  • Sparta Systems
    • 公司概況
    • 公司收入
    • 產品
    • 最新動態
  • AssurX
    • 公司概況
    • 公司收入
    • 產品
    • 最新動態
  • Freyr
    • 公司概況
    • 公司收入
    • 產品
    • 最新動態
  • SAS
    • 公司概況
    • 公司收入
    • 產品
    • 最新動態
  • Parexel International Corporation
    • 公司概況
    • 公司收入
    • 產品
    • 最新動態
  • MasterControl
    • 公司概況
    • 公司收入
    • 產品
    • 最新動態

註 - 在公司概況中，財務詳細資料和最新進展視情況而定，或對私人公司而言可能不包括在內

Product Code: VMR11213046

The global demand for Medical Device Complaint Management Market is presumed to reach the market size of nearly USD 18 Billion by 2032 from USD 8.27 Billion in 2023 with a CAGR of 9.02% under the study period 2024-2032.

A medical device complaint management system is a software suite that allows companies to address customer complaints related to the performance of a medical device promptly. A complaint management system handles all alleged deficiencies related to durability, quality, safety, performance, and effectiveness of a machine. This system enables manufacturers to develop better, safe products with low labour costs and reduced production time. The complaint management solution helps the different teams like design, technical support, manufacturing, sales, and marketing to work strictly by providing advanced analytics.

MARKET DYNAMICS

The rapid increase in the manufacture of innovative medical devices to meet global demands is the main driver for the medical device complaint management market. The transition from paper-based to a digital tracking system for complaints will propel market growth. Need for a transparent and automated complaint tracking system to improve the decision-making process will boost market growth. Customer service is the heart of the risk management of any business, and a complaint management system will stimulate market growth for medical devices. The ability to integrate the system with mobile apps will be a market booster. The main concerns related to this market will be the lack of a trained workforce, poor understanding of regulations, and a lack of thorough knowledge about the lifecycle of a device.

The research report covers Porter's Five Forces Model, Market Attractiveness Analysis, and Value Chain analysis. These tools help to get a clear picture of the industry's structure and evaluate the competition attractiveness at a global level. Additionally, these tools also give an inclusive assessment of each segment in the global market of Medical Device Complaint Management. The growth and trends of Medical Device Complaint Management industry provide a holistic approach to this study.

MARKET SEGMENTATION

This section of the Medical Device Complaint Management market report provides detailed data on the segments at country and regional level, thereby assisting the strategist in identifying the target demographics for the respective product or services with the upcoming opportunities.

By Service Type

  • Complaints Log/Intake (Receive Complaints, Classify the Issue, Record Issue)
  • Product Surveillance & Regulatory Compliance (Reportable/Non-reportable, Medical Device Vigilance/Medical Device Reporting, Field Action)
  • Returned/ Non-returned Product Analysis (Complaint Investigation, Root Cause Analysis, Testing, Corrective/Preventive Action)
  • Resolve & Closure (Complaint Summary, Customer Letter Creation)

REGIONAL ANALYSIS

This section covers the regional outlook, which accentuates current and future demand for the Medical Device Complaint Management market across North America, Europe, Asia-Pacific, Latin America, and Middle East & Africa. Further, the report focuses on demand, estimation, and forecast for individual application segments across all the prominent regions.

The research report also covers the comprehensive profiles of the key players in the market and an in-depth view of the competitive landscape worldwide. The major players in the Medical Device Complaint Management market include Tata Consulting Services (TCS), IQVIA, Biovia, Wipro, Sparta Systems, AssurX, Freyr, SAS, Parexel International Corporation, MasterControl. This section consists of a holistic view of the competitive landscape that includes various strategic developments such as key mergers & acquisitions, future capacities, partnerships, financial overviews, collaborations, new product developments, new product launches, and other developments.

In case you have any custom requirements, do write to us. Our research team can offer a customized report as per your need.

TABLE OF CONTENTS

1. PREFACE

  • 1.1. Report Description
    • 1.1.1 Objective
    • 1.1.2 Target Audience
    • 1.1.3 Unique Selling Proposition (USP) & offerings
  • 1.2. Research Scope
  • 1.3. Research Methodology
    • 1.3.1 Market Research Process
    • 1.3.2 Market Research Methodology

2. EXECUTIVE SUMMARY

  • 2.1. Highlights of Market
  • 2.2. Global Market Snapshot

3. MEDICAL DEVICE COMPLAINT MANAGEMENT - INDUSTRY ANALYSIS

  • 3.1. Introduction - Market Dynamics
  • 3.2. Market Drivers
  • 3.3. Market Restraints
  • 3.4. Opportunities
  • 3.5. Industry Trends
  • 3.6. Porter's Five Force Analysis
  • 3.7. Market Attractiveness Analysis
    • 3.7.1 Market Attractiveness Analysis By Service Type
    • 3.7.2 Market Attractiveness Analysis By Region

4. VALUE CHAIN ANALYSIS

  • 4.1. Value Chain Analysis
  • 4.2. Raw Material Analysis
    • 4.2.1 List of Raw Materials
    • 4.2.2 Raw Material Manufactures List
    • 4.2.3 Price Trend of Key Raw Materials
  • 4.3. List of Potential Buyers
  • 4.4. Marketing Channel
    • 4.4.1 Direct Marketing
    • 4.4.2 Indirect Marketing
    • 4.4.3 Marketing Channel Development Trend

5. GLOBAL MEDICAL DEVICE COMPLAINT MANAGEMENT MARKET ANALYSIS BY SERVICE TYPE

  • 5.1. Overview By Service Type
  • 5.2. Historical and Forecast Data
  • 5.3. Analysis By Service Type
  • 5.4. Complaints Log/Intake (Receive Complaints, Classify the Issue, Record Issue) Historic and Forecast Sales By Regions
  • 5.5. Product Surveillance & Regulatory Compliance (Reportable/Non-reportable, Medical Device Vigilance/Medical Device Reporting, Field Action) Historic and Forecast Sales By Regions
  • 5.6. Returned/ Non-returned Product Analysis (Complaint Investigation, Root Cause Analysis, Testing, Corrective/Preventive Action) Historic and Forecast Sales By Regions
  • 5.7. Resolve & Closure (Complaint Summary, Customer Letter Creation) Historic and Forecast Sales By Regions

6. GLOBAL MEDICAL DEVICE COMPLAINT MANAGEMENT MARKET ANALYSIS BY GEOGRAPHY

  • 6.1. Regional Outlook
  • 6.2. Introduction
  • 6.3. North America Sales Analysis
    • 6.3.1 Overview, Historic and Forecast Data Sales Analysis
    • 6.3.2 North America By Segment Sales Analysis
    • 6.3.3 North America By Country Sales Analysis
    • 6.3.4 United States Sales Analysis
    • 6.3.5 Canada Sales Analysis
    • 6.3.6 Mexico Sales Analysis
  • 6.4. Europe Sales Analysis
    • 6.4.1 Overview, Historic and Forecast Data Sales Analysis
    • 6.4.2 Europe By Segment Sales Analysis
    • 6.4.3 Europe By Country Sales Analysis
    • 6.4.4 United Kingdom Sales Analysis
    • 6.4.5 France Sales Analysis
    • 6.4.6 Germany Sales Analysis
    • 6.4.7 Italy Sales Analysis
    • 6.4.8 Russia Sales Analysis
    • 6.4.9 Rest Of Europe Sales Analysis
  • 6.5. Asia Pacific Sales Analysis
    • 6.5.1 Overview, Historic and Forecast Data Sales Analysis
    • 6.5.2 Asia Pacific By Segment Sales Analysis
    • 6.5.3 Asia Pacific By Country Sales Analysis
    • 6.5.4 China Sales Analysis
    • 6.5.5 India Sales Analysis
    • 6.5.6 Japan Sales Analysis
    • 6.5.7 South Korea Sales Analysis
    • 6.5.8 Australia Sales Analysis
    • 6.5.9 South East Asia Sales Analysis
    • 6.5.10 Rest Of Asia Pacific Sales Analysis
  • 6.6. Latin America Sales Analysis
    • 6.6.1 Overview, Historic and Forecast Data Sales Analysis
    • 6.6.2 Latin America By Segment Sales Analysis
    • 6.6.3 Latin America By Country Sales Analysis
    • 6.6.4 Brazil Sales Analysis
    • 6.6.5 Argentina Sales Analysis
    • 6.6.6 Peru Sales Analysis
    • 6.6.7 Chile Sales Analysis
    • 6.6.8 Rest of Latin America Sales Analysis
  • 6.7. Middle East & Africa Sales Analysis
    • 6.7.1 Overview, Historic and Forecast Data Sales Analysis
    • 6.7.2 Middle East & Africa By Segment Sales Analysis
    • 6.7.3 Middle East & Africa By Country Sales Analysis
    • 6.7.4 Saudi Arabia Sales Analysis
    • 6.7.5 UAE Sales Analysis
    • 6.7.6 Israel Sales Analysis
    • 6.7.7 South Africa Sales Analysis
    • 6.7.8 Rest Of Middle East And Africa Sales Analysis

7. COMPETITIVE LANDSCAPE OF THE MEDICAL DEVICE COMPLAINT MANAGEMENT COMPANIES

  • 7.1. Medical Device Complaint Management Market Competition
  • 7.2. Partnership/Collaboration/Agreement
  • 7.3. Merger And Acquisitions
  • 7.4. New Product Launch
  • 7.5. Other Developments

8. COMPANY PROFILES OF MEDICAL DEVICE COMPLAINT MANAGEMENT INDUSTRY

  • 8.1. Top Companies Market Share Analysis
  • 8.2. Market Concentration Rate
  • 8.3. Tata Consulting Services (TCS)
    • 8.3.1 Company Overview
    • 8.3.2 Company Revenue
    • 8.3.3 Products
    • 8.3.4 Recent Developments
  • 8.4. IQVIA
    • 8.4.1 Company Overview
    • 8.4.2 Company Revenue
    • 8.4.3 Products
    • 8.4.4 Recent Developments
  • 8.5. Biovia
    • 8.5.1 Company Overview
    • 8.5.2 Company Revenue
    • 8.5.3 Products
    • 8.5.4 Recent Developments
  • 8.6. Wipro
    • 8.6.1 Company Overview
    • 8.6.2 Company Revenue
    • 8.6.3 Products
    • 8.6.4 Recent Developments
  • 8.7. Sparta Systems
    • 8.7.1 Company Overview
    • 8.7.2 Company Revenue
    • 8.7.3 Products
    • 8.7.4 Recent Developments
  • 8.8. AssurX
    • 8.8.1 Company Overview
    • 8.8.2 Company Revenue
    • 8.8.3 Products
    • 8.8.4 Recent Developments
  • 8.9. Freyr
    • 8.9.1 Company Overview
    • 8.9.2 Company Revenue
    • 8.9.3 Products
    • 8.9.4 Recent Developments
  • 8.10. SAS
    • 8.10.1 Company Overview
    • 8.10.2 Company Revenue
    • 8.10.3 Products
    • 8.10.4 Recent Developments
  • 8.11. Parexel International Corporation
    • 8.11.1 Company Overview
    • 8.11.2 Company Revenue
    • 8.11.3 Products
    • 8.11.4 Recent Developments
  • 8.12. MasterControl
    • 8.12.1 Company Overview
    • 8.12.2 Company Revenue
    • 8.12.3 Products
    • 8.12.4 Recent Developments

Note - In company profiling, financial details and recent developments are subject to availability or might not be covered in the case of private companies

LIST OF TABLES

  • Market Snapshot
  • Drivers: Impact Analysis
  • Restraints: Impact Analysis
  • List of Raw Material
  • List of Raw Material Manufactures
  • Analysis By Service Type (USD MN)
  • Complaints Log/Intake (Receive Complaints, Classify the Issue, Record Issue) Market Sales By Geography (USD MN)
  • Product Surveillance & Regulatory Compliance (Reportable/Non-reportable, Medical Device Vigilance/Medical Device Reporting, Field Action) Market Sales By Geography (USD MN)
  • Returned/ Non-returned Product Analysis (Complaint Investigation, Root Cause Analysis, Testing, Corrective/Preventive Action) Market Sales By Geography (USD MN)
  • Resolve & Closure (Complaint Summary, Customer Letter Creation) Market Sales By Geography (USD MN)
  • Global Medical Device Complaint Management Market Sales By Geography (USD MN)
  • North America Market Analysis (USD MN)
  • United States Market Analysis (USD MN)
  • Canada Market Analysis (USD MN)
  • Mexico Market Analysis (USD MN)
  • Europe Market Analysis (USD MN)
  • Europe Market Estimate By Country (USD MN)
  • United Kingdom Market Analysis (USD MN)
  • France Market Analysis (USD MN)
  • Germany Market Analysis (USD MN)
  • Italy Market Analysis (USD MN)
  • Russia Market Analysis (USD MN)
  • Spain Market Analysis (USD MN)
  • Rest of Europe Market Analysis (USD MN)
  • Asia Pacific Market Analysis (USD MN)
  • China Market Analysis (USD MN)
  • Japan Market Analysis (USD MN)
  • India Market Analysis (USD MN)
  • South Korea Market Analysis (USD MN)
  • Australia Market Analysis (USD MN)
  • South East Asia Market Analysis (USD MN)
  • Rest of Asia Pacific Market Analysis (USD MN)
  • Latin America Market Analysis (USD MN)
  • Brazil Market Analysis (USD MN)
  • Argentina Market Analysis (USD MN)
  • Peru Market Analysis (USD MN)
  • Chile Market Analysis (USD MN)
  • Rest of Latin America Market Analysis (USD MN)
  • Middle East & Africa Market Analysis (USD MN)
  • Saudi Arabia Market Analysis (USD MN)
  • UAE Market Analysis (USD MN)
  • Israel Market Analysis (USD MN)
  • South Africa Market Analysis (USD MN)
  • Rest of Middle East and Africa Market Analysis (USD MN)
  • Partnership/Collaboration/Agreement
  • Mergers And Acquisition

LIST OF FIGURES

  • Research Scope of Medical Device Complaint Management Report
  • Market Research Process
  • Market Research Methodology
  • Global Medical Device Complaint Management Market Size, By Region (USD MN)
  • Porters Five Forces Analysis
  • Market Attractiveness Analysis By Service Type
  • Market Attractiveness Analysis By Region
  • Value Chain Analysis
  • Global Market Analysis By Service Type (USD MN)
  • Complaints Log/Intake (Receive Complaints, Classify the Issue, Record Issue) Market Sales By Geography (USD MN)
  • Product Surveillance & Regulatory Compliance (Reportable/Non-reportable, Medical Device Vigilance/Medical Device Reporting, Field Action) Market Sales By Geography (USD MN)
  • Returned/ Non-returned Product Analysis (Complaint Investigation, Root Cause Analysis, Testing, Corrective/Preventive Action) Market Sales By Geography (USD MN)
  • Resolve & Closure (Complaint Summary, Customer Letter Creation) Market Sales By Geography (USD MN)
  • Global Market Sales (USD MN)
  • North America Market Sales (USD MN)
  • Europe Market Sales (USD MN)
  • Asia Pacific Market Sales (USD MN)
  • Latin America Market Sales (USD MN)
  • Middle East & Africa Market Sales (USD MN)
  • Recent Development in Industry
  • Top Company Market Share Analysis

Kindly note that the above listed are the basic tables and figures of the report and are not limited to the TOC.