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1845961

全球呼叫控制（PBX-IP PBX）市場規模（依產品類型、應用、區域覆蓋和預測）

Global Call Control (PBX-IP PBX) Market Size By Product Type (IP Extensions, TDM Extensions), By Application (Commercial, Industrial), By Geographic Scope And Forecast
出版日期: | 出版商: Verified Market Research | 英文 202 Pages | 商品交期: 2-3個工作天內

價格
簡介目錄

呼叫控制（PBX-IP PBX）市場規模與預測

呼叫控制（PBX-IP PBX）市場規模預計在 2024 年達到 198.8 億美元，到 2031 年將達到 581.1 億美元，2024 年至 2031 年的複合年成長率為 10.77%。

全球組織數量的不斷成長是市場快速成長的主要原因，也是 PBX-IP PBX 市場的主要驅動力之一。此外，技術發展、通訊現代化和新的業務需求將在預測期內為電話呼叫管理 (PBX-IP PBX) 產業創造新的機會。然而，新進入者的威脅、變革的威脅以及競爭水平是市場成長的主要限制因素，這進一步推動了預測期內電話呼叫管理 (PBX-IP PBX) 市場的成長。

全球呼叫控制（PBX-IP PBX）市場定義

IP-PBX 是一種電話 PBX，它透過 IP（網際網路通訊協定）資料網路處理交換、通話和其他訊息。 IP-PBX 技術包括語音到郵件等高級通訊功能，同時仍提供連接到傳統 PSTN（公共交換電話服務）線路的靈活性，而無需更換營運商。 IP-PBX 商務電話系統由一個或多個 IP 電話、一個 IP-PBX 伺服器和一個可選的 VoIP 閘道組成，用於連接到現有的 PSTN 線路。 IP-PBX 伺服器的功能類似於 VoIP 主機，但通常位於現場並連接到 SIP 用戶端，這些用戶端可以是軟體電話或基於硬體的 IP 電話。 IP-PBX 伺服器建立 IP 電話及其對應 SIP 位址的列表，並將 LAN 或出站呼叫連接到 VoIP 閘道或 VoIP 供應商。

全球呼叫控制（PBX-IP PBX）市場概覽

G12 Communications 是國內領先的雲端通訊服務開發公司，於 2021 年 2 月將 Microsoft Connect 加入其集團 IP PBX 服務。現有電話的客戶可以輕鬆且經濟地切換到 Microsoft Teams，並使用全新的 Connect to Teams IP PBX 啟動 PSTN 通話服務。 G12 為所有考慮遷移到 Microsoft Teams 的客戶提供解決方案，無論他們是加入雲端 PBX 服務還是 IP PBX 系統，需要直接通訊，還是僅僅切換到 Microsoft Teams。 G12 的 Connect to Teams 產品組合為客戶提供了遷移到 Microsoft Teams 雲端服務所需的靈活性。

VitalPBX 是一家基於 Asterisk 的商業電話服務供應商，於 2021 年 2 月推出了其企業統一通訊平台。 VitalPBX VitXi 提供了一套工具，讓企業隨時隨地進行通訊。此解決方案允許企業在瀏覽器中使用基於整合通訊的軟體電話，並具有聊天、數據共用以及語音或視訊通話等功能。 PBX 的主要目的是提供對有限資源的共用存取。企業無需為每部電話提供單獨的電話線路，而是可以在不同地點之間共用部分線路。

當有電話打進來時，接線員接聽電話並接通對應的負責人或部門。當內部人員需要撥打電話時，接線員會將電話連接到可用的線路。這些早期的系統通常被稱為中心。如今，商務電話系統已不再只是簡單的交換器。話務員、語音通訊、呼叫隊列和多方定序等附加技術正逐漸成為主流。基本的類比電話和專有數位電話正在被標準 IP 電話取代。現在，使用 SIP 中繼和其他 VoIP 服務可以從網路外部連線。

目錄

第 1 章 全球呼叫控制 (PBX-IP PBX) 市場介紹

  • 市場概況
  • 調查範圍
  • 先決條件

第 2 章：已驗證的市場研究調查方法

  • 資料探勘
  • 二次調查
  • 初步調查
  • 專家建議
  • 品質檢查
  • 最終審核
  • 數據三角測量
  • 自下而上的方法
  • 自上而下的方法
  • 調查流程
  • 資料來源

第3章執行摘要

  • 概述
  • 絕對的商機
  • 市場吸引力
  • 未來市場機遇

第4章 呼叫控制（PBX-IP PBX）全球市場展望

  • 概述
  • 市場動態
    • 驅動程式
    • 抑制因素
    • 機會
  • 波特五力模型
  • 價值鏈分析

5. 全球呼叫控制（PBX-IP PBX）市場依產品類型

  • IP分機
  • TDM擴充

6. 全球呼叫控制（PBX-IP PBX）市場（按應用）

  • 商業的
  • 工業的

7. 全球呼叫控制（PBX-IP PBX）市場（按地區）

  • 概述
  • 北美洲
    • 美國
    • 加拿大
    • 墨西哥
  • 歐洲
    • 德國
    • 英國
    • 法國
    • 其他歐洲國家
  • 亞太地區
    • 中國
    • 日本
    • 印度
    • 其他亞太地區
  • 世界其他地區
    • 拉丁美洲
    • 中東和非洲

第8章全球呼叫控制（PBX-IP PBX）市場的競爭格局

  • 概述
  • 各公司市場排名
  • 主要發展策略
  • 每家公司的區域分佈
  • 每家公司的產業足跡
  • ACE矩陣

第9章：公司簡介

  • Cisco
  • NEC
  • Avaya
  • Panasonic
  • Mitel
  • Alcatel-Lucent Enterprise
  • Call Control LLC
  • Polycom LLC
  • EIL Global
  • ERGOMAN GmbH

第10章：重大進展

  • 產品發布/開發
  • 併購
  • 業務擴展
  • 夥伴關係和聯盟

第11章 附錄

  • 相關調查
簡介目錄
Product Code: 153019

Call Control (PBX-IP PBX) Market Size And Forecast

Call Control (PBX-IP PBX) Market size was valued at USD 19.88 Billion in 2024 and is projected to reach USD 58.11 Billion by 2031, growing at a CAGR of 10.77% from 2024 to 2031.

The growing number of organizations worldwide is the main reason for the rapid growth of the market and is one of the main drivers of the PBX-IP PBX market. In addition, the development of technology and the modernization of telecommunications and the needs of new businesses will create new opportunities for the management of the telephone calls (PBX-IP PBX) industry during the forecast period. However, the threat of new entrants, the threat of change, and the level of competition are important limits to market growth, and management (PBX-IP PBX) during the forecast period will further push market growth.

Global Call Control (PBX-IP PBX) Market Definition

IP-PBX is a telephone PBX that handles exchanges, calls and other messages over an IP (Internet Protocol) data network. IP-PBX technology includes advanced communications such as voice-to-email, but also has the ability to be flexible and connect to a traditional PSTN (Public Switched Telephone Service) line without changing carrier. An IP-PBX business phone system consists of one or more IP phones, an IP-PBX server, and an optional VoIP gateway to connect to existing PSTN lines. An IP-PBX server works the same as a VoIP host, but is usually onsite and connected to a SIP client, which can be a softphone or a hardware-based IP phone. The IP-PBX server creates a list of IP phones and their corresponding SIP addresses and connects LAN calls or outgoing calls to the VoIP gateway or VoIP provider.

Global Call Control (PBX-IP PBX) Market Overview

G12 Communications, a national leader in developing cloud communications services, added Microsoft Connect to its Group IP PBX service in February 2021. Customers with existing phones can easily and inexpensively switch to Microsoft Teams and enable PSTN calling service with the new Connect to Teams. IPPBX. G12 offers solutions for all customers looking to migrate to Microsoft Teams, whether they want to join cloud PBX services, IP PBX systems, need direct messaging, or simply switch to Microsoft Teams. G12's Connect to Teams portfolio G12 gives customers the flexibility they need to migrate to Microsoft Teams cloud services.

VitalPBX, an Asterisk-based enterprise telephony and communications provider, launched a unified communications platform for businesses in February 2021. VitalPBX VitXi provides a set of tools that enable businesses to communicate wherever they are. The solution allows businesses to use WebRTC-based softphones in their browsers with features such as chat, data sharing, and voice or video calling. The primary purpose of a PBX is to provide shared access to limited resources. Rather than having a separate phone line for each phone, a company can share a small portion of the line between different locations.

When a call comes in, the operator answers the phone and contacts the appropriate person or department. When insiders need to make a call, the operator connects them to an open line. These early systems are often called centrals. Today, a business phone system is more than a simple switchboard. Additional technologies such as attendants, voice messaging, call queue and multi-conferencing are becoming the norm. Basic analog and proprietary digital telephony are being replaced by standard IP phones. SIP trunking and other VoIP services can now be used to connect from outside the Internet.

Global Call Control (PBX-IP PBX) Market Segmentation Analysis

The Global Call Control (PBX-IP PBX) Market is segmented on the basis of Product Type, Application, and Geography.

Call Control (PBX-IP PBX) Market, By Product Type

IP Extensions

TDM Extensions

Based on the Product Type, the Global Call Control (PBX-IP PBX) Market has been segmented into IP Extensions, and TDM Extensions. IP Extensions is expected to dominate the Call Control (PBX-IP PBX) market during the forecast period. IP Internal Call Control PBX An IP PBX is a PBX (Private Branch Exchange) that uses Internet Protocol (IP) for phone calls. It is very useful to manage many callers in one system. IP switchboard systems, VoIP, caller ID, call forwarding, auto attendant etc. The TDM (Time Division Multiplexing) extension is a call management PBX IP PBX that allows users to make calls over existing telephone lines. TDM Extensions use traditional telephony tools to provide call management such as call forwarding, call waiting, and three-way calling. Ideal for businesses that need advanced call management features.

Call Control (PBX-IP PBX) Market, By Application

Commercial

Industrial

On the basis of Application, the Global Call Control (PBX-IP PBX) Market has been segmented into Commercial, and Industrial. Commercial is segment is expected to dominate in the foreseen period. This growth can be attributed to demand from small and medium enterprises (SMEs). Small and medium businesses prefer VoIP over traditional voice services because of its affordable pricing plans, high bandwidth support, enhanced quality of service (QoS) and ease of setup. Also, companies that offer PBX solutions are popular with SMEs. For example, Zumivo Solutions Pvt.Ltd. It is a cloud-based business communication service provider that has been in great demand from small businesses since the beginning of 2017. The business segment is expected to witness significant growth during the forecast period due to the increase in plans to build factories around the world.

Call Control (PBX-IP PBX) Market, By Geography

North America

Europe

Asia Pacific

Middle East and Africa

Latin America

Based on Geography, the Global Call Control (PBX-IP PBX) Market is classified into North America, Europe, Asia Pacific, and the Rest of the world. Regions such as North America and Europe are expected to maintain their market positions throughout the forecast period. The control market in Europe will grow steadily at the highest CAGR over the forecast period due to the globalization and deployment of 5G. The increasing use of VoIP networks in Europe is also having an impact on the overall growth of the call management industry. Another factor driving growth in North America is the economic crisis in the region and rising disposable income. On the other hand, there is an increase in the adoption of PBXs in APAC due to the increasing demand for UC and video conferencing and centralized and reliable connectivity.

As millennials join the business culture, participating in a business exchange (PBX) should be a game changer for many business needs. SMEs in emerging markets like India do not have much money to invest in new technologies emerging due to low income. With the Hosted PBX, business owners do not need to make a big investment by purchasing a phone in the office and it does not need maintenance. Operated and managed by your phone office provider with a PBX solution. As businesses in India and China focus on expansion, they need solutions to meet their needs. By using a hosted PBX, employees can work from anywhere while working on a virtual phone. Businesses can allow their employees to work from home, another office, mobile phone, or even abroad. The growth of organizations and IT departments in Asia Pacific has led to an increase in the number of business calls in recent years.

Key Players

The "Global Call Control (PBX-IP PBX) Market" study report will provide valuable insight with an emphasis on the global market. The major players in the market are Cisco, NEC, Avaya, Panasonic, Mitel, Alcatel-Lucent Enterprise, Call Control LLC, Polycom LLC, EIL Global, and ERGOMAN GmbH.

Our market analysis also entails a section solely dedicated to such major players wherein our analysts provide an insight to the financial statements of all the major players, along with its product benchmarking and SWOT analysis. The competitive landscape section also includes key development strategies, market share, and market ranking analysis of the above-mentioned players globally.

Key Developments

  • In February 2022, Atlantech Online reports that they installed Anthem Row with fiber optics. Tenants can leverage Atlantech's Managed PBX Services to complement their corporate infrastructure.
  • Ace Matrix Analysis
  • The Ace Matrix provided in the report would help to understand how the major key players involved in this industry are performing as we provide a ranking for these companies based on various factors such as service features & innovations, scalability, innovation of services, industry coverage, industry reach, and growth roadmap. Based on these factors, we rank the companies into four categories as Active, Cutting Edge, Emerging, and Innovators.
  • Market Attractiveness
  • The image of market attractiveness provided would further help to get information about the region that is majorly leading in the Call Control (PBX-IP PBX) Market. We cover the major impacting factors that are responsible for driving the industry growth in the given region.
  • Porter's Five Forces
  • The image provided would further help to get information about Porter's five forces framework providing a blueprint for understanding the behavior of competitors and a player's strategic positioning in the respective industry. The porter's five forces model can be used to assess the competitive landscape in Global Call Control (PBX-IP PBX) Market gauge the attractiveness of a certain sector, and assess investment possibilities.

TABLE OF CONTENTS

1 INTRODUCTION OF GLOBAL CALL CONTROL (PBX-IP PBX) MARKET

  • 1.1 Overview of the Market
  • 1.2 Scope of Report
  • 1.3 Assumptions

2 RESEARCH METHODOLOGY OF VERIFIED MARKET RESEARCH

  • 2.1 Data mining
  • 2.2 Secondary research
  • 2.3 Primary research
  • 2.4 Subject matter expert advice
  • 2.5 Quality check
  • 2.6 Final review
  • 2.7 Data triangulation
  • 2.8 Bottom-up approach
  • 2.9 Top-down approach
  • 2.10 Research flow
  • 2.11 Data sources

3 EXECUTIVE SUMMARY

  • 3.1 Overview
  • 3.2 Absolute $ Opportunity
  • 3.3 Market attractiveness
  • 3.4 Future Market Opportunities

4 GLOBAL CALL CONTROL (PBX-IP PBX) MARKET OUTLOOK

  • 4.1 Overview
  • 4.2 Market Dynamics
    • 4.2.1 Drivers
    • 4.2.2 Restraints
    • 4.2.3 Opportunities
  • 4.3 Porters Five Force Model
  • 4.4 Value Chain Analysis

5 GLOBAL CALL CONTROL (PBX-IP PBX) MARKET, BY PRODUCT TYPE

  • 5.1 IP Extensions
  • 5.2 TDM Extensions

6 GLOBAL CALL CONTROL (PBX-IP PBX) MARKET, BY APPLICATION

  • 6.1 Commercial
  • 6.2 Industrial

7 GLOBAL CALL CONTROL (PBX-IP PBX) MARKET, BY GEOGRAPHY

  • 7.1 Overview
  • 7.2 North America
    • 7.2.1 U.S.
    • 7.2.2 Canada
    • 7.2.3 Mexico
  • 7.3 Europe
    • 7.3.1 Germany
    • 7.3.2 U.K.
    • 7.3.3 France
    • 7.3.4 Rest of Europe
  • 7.4 Asia Pacific
    • 7.4.1 China
    • 7.4.2 Japan
    • 7.4.3 India
    • 7.4.4 Rest of Asia Pacific
  • 7.5 Rest of the World
    • 7.5.1 Latin America
    • 7.5.2 Middle East and Africa

8 GLOBAL CALL CONTROL (PBX-IP PBX) MARKET COMPETITIVE LANDSCAPE

  • 8.1 Overview
  • 8.2 Company Market Ranking
  • 8.3 Key Development Strategies
  • 8.4 Company Regional Footprint
  • 8.5 Company Industry Footprint
  • 8.6 ACE Matrix

9 COMPANY PROFILES

  • 9.1 Cisco
    • 9.1.1 Company Overview
    • 9.1.2 Company Insights
    • 9.1.3 Business Breakdown
    • 9.1.4 Product Benchmarking
    • 9.1.5 Key Developments
    • 9.1.6 Winning Imperatives
    • 9.1.7 Current Focus & Strategies
    • 9.1.8 Threat from Competition
    • 9.1.9 SWOT Analysis
  • 9.2 NEC
    • 9.2.1 Company Overview
    • 9.2.2 Company Insights
    • 9.2.3 Business Breakdown
    • 9.2.4 Product Benchmarking
    • 9.2.5 Key Developments
    • 9.2.6 Winning Imperatives
    • 9.2.7 Current Focus & Strategies
    • 9.2.8 Threat from Competition
    • 9.2.9 SWOT Analysis
  • 9.3 Avaya
    • 9.3.1 Company Overview
    • 9.3.2 Company Insights
    • 9.3.3 Business Breakdown
    • 9.3.4 Product Benchmarking
    • 9.3.5 Key Developments
    • 9.3.6 Winning Imperatives
    • 9.3.7 Current Focus & Strategies
    • 9.3.8 Threat from Competition
    • 9.3.9 SWOT Analysis
  • 9.4 Panasonic
    • 9.4.1 Company Overview
    • 9.4.2 Company Insights
    • 9.4.3 Business Breakdown
    • 9.4.4 Product Benchmarking
    • 9.4.5 Key Developments
    • 9.4.6 Winning Imperatives
    • 9.4.7 Current Focus & Strategies
    • 9.4.8 Threat from Competition
    • 9.4.9 SWOT Analysis
  • 9.5 Mitel
    • 9.5.1 Company Overview
    • 9.5.2 Company Insights
    • 9.5.3 Business Breakdown
    • 9.5.4 Product Benchmarking
    • 9.5.5 Key Developments
    • 9.5.6 Winning Imperatives
    • 9.5.7 Current Focus & Strategies
    • 9.5.8 Threat from Competition
    • 9.5.9 SWOT Analysis
  • 9.6 Alcatel-Lucent Enterprise
    • 9.6.1 Company Overview
    • 9.6.2 Company Insights
    • 9.6.3 Business Breakdown
    • 9.6.4 Product Benchmarking
    • 9.6.5 Key Developments
    • 9.6.6 Winning Imperatives
    • 9.6.7 Current Focus & Strategies
    • 9.6.8 Threat from Competition
    • 9.6.9 SWOT Analysis
  • 9.7 Call Control LLC
    • 9.7.1 Company Overview
    • 9.7.2 Company Insights
    • 9.7.3 Business Breakdown
    • 9.7.4 Product Benchmarking
    • 9.7.5 Key Developments
    • 9.7.6 Winning Imperatives
    • 9.7.7 Current Focus & Strategies
    • 9.7.8 Threat from Competition
    • 9.7.9 SWOT Analysis
  • 9.8 Polycom LLC
    • 9.8.1 Company Overview
    • 9.8.2 Company Insights
    • 9.8.3 Business Breakdown
    • 9.8.4 Product Benchmarking
    • 9.8.5 Key Developments
    • 9.8.6 Winning Imperatives
    • 9.8.7 Current Focus & Strategies
    • 9.8.8 Threat from Competition
    • 9.8.9 SWOT Analysis
  • 9.9 EIL Global
    • 9.9.1 Company Overview
    • 9.9.2 Company Insights
    • 9.9.3 Business Breakdown
    • 9.9.4 Product Benchmarking
    • 9.9.5 Key Developments
    • 9.9.6 Winning Imperatives
    • 9.9.7 Current Focus & Strategies
    • 9.9.8 Threat from Competition
    • 9.9.9 SWOT Analysis
  • 9.10 ERGOMAN GmbH
    • 9.10.1 Company Overview
    • 9.10.2 Company Insights
    • 9.10.3 Business Breakdown
    • 9.10.4 Product Benchmarking
    • 9.10.5 Key Developments
    • 9.10.6 Winning Imperatives
    • 9.10.7 Current Focus & Strategies
    • 9.10.8 Threat from Competition
    • 9.10.9 SWOT Analysis

10 KEY DEVELOPMENTS

  • 10.1 Product Launches/Developments
  • 10.2 Mergers and Acquisitions
  • 10.3 Business Expansions
  • 10.4 Partnerships and Collaborations

11 APPENDIX

  • 11.1 Related Research