2026 年至 2032 年醫療保健市場機器人流程自動化（按組件、業務、應用和地區分類）

2026-2032 年醫療保健機器人流程自動化市場評估

醫療保健產業對 RPA（機器人流程自動化）的需求日益成長，其驅動力在於提升業務效率並最大程度減少業務的繁瑣手續。醫療保健公司正在使用 RPA 來自動化執行重複且耗時的業務，例如病患預約、計費和理賠處理。這種自動化技術使負責人能夠專注於患者照護而非業務，從而提高服務品質並縮短處理時間。因此，預計 RPA 市場規模將在 2024 年超過 12.8 億美元，到 2032 年將達到約 20.4 億美元。

RPA 透過提供準確一致的資料管理並降低與手動程式相關的錯誤機率，幫助確保法規遵循。隨著全球醫療機構更加重視數位轉型，以改善患者治療效果和業務效率，RPA 正成為必不可少的工具，推動市場在 2026 年至 2032 年期間以 6% 的複合年成長率成長。

醫療保健市場中的機器人流程自動化定義/概述

醫療保健領域的 RPA 是使用軟體機器人或「機器人」來自動執行通常重複的任務並減少管理流程，例如資料輸入、病患安排、索賠處理和電子健康記錄管理。

醫療保健領域的 RPA 是指透過使用軟體機器人或「機器人」來自動執行常規重複性業務，從而減少行政和營運流程。資料輸入、病患安排、索賠處理、電子健康記錄管理都是此類業務的範例。透過自動化這些重複性業務，醫療保健企業可以大幅減少人為錯誤、提高效率並降低營運成本。

它有望透過提高業務效率和降低管理成本來改善醫療保健。未來，RPA 將實現各種常規流程的自動化，例如患者預約、開票、理賠處理等。透過自動化這些重複性業務，醫護人員將能夠提供更準確、更及時的服務，減少錯誤和延誤。

提高數據準確性和簡化工作流程是否會推動醫療保健市場中的機器人流程自動化？

提高數據準確性和最佳化工作流程是機器人流程自動化 (RPA) 在醫療保健市場發展的關鍵驅動力。根據美國國家衛生資訊科技協調員辦公室 (ONC) 發布的一項研究，十分之一的在線上存取醫療記錄的患者會要求更改資料。 RPA 可以透過自動化資料輸入和檢驗任務來幫助減少錯誤。

此外，《美國醫學資訊學會雜誌》發表的一項研究發現，在大型醫院的系統中採用RPA，可以將處理保險驗證和事先核准等關鍵管理業務的時間縮短90%。美國勞工統計局預測，2020年至2032年間，醫療記錄和健康資訊科技領域的就業人數將增加9%，顯示對RPA等高效資料管理技術的需求日益成長。

基礎設施和客製化問題會阻礙醫療保健市場中的機器人流程自動化嗎？

醫療保健領域的 RPA 產業面臨基礎設施和客製化方面的重大挑戰。將 RPA 技術與現有醫療保健 IT 平台整合是基礎設施問題的常見根源。許多醫療保健機構仍在使用過時或分散的 IT 系統，這使得 RPA 解決方案的實施變得困難且成本高昂。

此外，不同醫療保健平台之間缺乏標準化，可能難以確保 RPA 系統在不同環境中運作良好。

客製化問題加劇了醫療保健領域 RPA 市場的挑戰。 RPA 系統通常需要客製化，以適應醫療保健企業的特定需求和工作流程。客製化 RPA 解決方案以因應不同的管理流程、患者照護法規和監管需求，可能耗費資源彙整和時間。此外，為了適應不斷變化的醫療保健標準和實踐，需要持續進行維護和更新，這也會耗費大量資源，並限制 RPA 解決方案的可擴充性。

目錄

第1章 醫療保健領域機器人流程自動化的全球市場介紹

• 市場概覽
• 研究範圍
• 先決條件

第2章執行摘要

第3章：已驗證的市場研究調查方法

• 資料探勘
• 驗證
• 第一手資料
• 資料來源列表

4. 醫療保健領域機器人流程自動化的全球市場展望

• 概述
• 市場動態
  • 驅動程式
  • 限制因素
  • 機會
• 波特五力模型
• 價值鏈分析

5. 全球醫療保健機器人流程自動化市場（按組件）

• 概述
• 軟體
• 服務
• 執行
• 支援和維護
• 培訓和諮詢

6. 全球醫療保健機器人流程自動化市場（依業務）

• 概述
• 基於規則
• 知識庫

7. 全球醫療保健機器人流程自動化市場（按應用）

• 概述
• 帳單管理
• 臨床文獻
• 計費和合規性管理
• 預約安排
• 工作流程管理

8. 全球醫療保健機器人流程自動化市場（按地區）

• 概述
• 北美洲
  • 美國
  • 加拿大
  • 墨西哥
• 歐洲
  • 德國
  • 英國
  • 法國
  • 其他歐洲國家
• 亞太地區
  • 中國
  • 日本
  • 印度
  • 其他亞太地區
• 世界其他地區
  • 南美洲
  • 中東和非洲

9. 醫療保健領域機器人流程自動化的全球競爭格局

• 概述
• 各公司市場排名
• 主要發展策略

第10章 公司簡介

• VendorProfiles
• UiPath
• Blue Prism
• Automation Anywhere
• Kofax
• WorkFusion
• Jidoka
• Kryon Systems
• EdgeVerve Systems
• Pega Systems
• Another Monday

第11章 附錄

• 相關調查

Robotic Process Automation in Healthcare Market Valuation - 2026-2032

The growing demand for robotic process automation (RPA) in the healthcare business stems from the need to improve operational efficiency and minimize administrative hassles. Healthcare firms are using RPA to automate repetitive and time-consuming operations including patient scheduling, billing, and claims processing. This automation enables healthcare personnel to focus on patient care rather than administrative tasks resulting in higher service quality and faster processing times by enabling the market to surpass a revenue of USD 1.28 Billion valued in 2024 and reach a valuation of around USD 2.04 Billion by 2032.

RPA helps to ensure regulatory compliance by providing precise and consistent data management, lowering the likelihood of errors associated with manual procedures. As healthcare organizations throughout the world focus more on digital transformation to improve patient outcomes and operational efficiency, RPA is becoming an essential tool by enabling the market to grow at a CAGR of 6% from 2026 to 2032.

Robotic Process Automation in Healthcare Market: Definition/ Overview

Robotic process automation (RPA) in healthcare is the use of software robots or "bots" to automate normal and repetitive operations, thereby reducing administrative and operational processes. Data entry, patient scheduling, billing, claims processing, and electronic health record management are all examples of such duties.

Robotic process automation (RPA) in healthcare is the use of software robots or "bots" to automate normal and repetitive operations, thereby reducing administrative and operational processes. Data entry, patient scheduling, billing, claims processing, and electronic health record management are all examples of such duties. By automating these repetitive activities, healthcare businesses can drastically minimize human error, increase efficiency, and save operating costs.

It is poised to improve healthcare by increasing operational efficiency and lowering administrative costs. In the future, RPA will automate a variety of regular processes including patient scheduling, invoicing, and claims processing. By automating these repetitive operations, healthcare practitioners can reduce errors and delays while providing more accurate and timely services.

Will Improved Data Accuracy and Streamlined Workflows Drive the Robotic Process Automation in Healthcare Market?

Improved data accuracy and optimized workflows are important drivers of robotic process automation (RPA) in the healthcare market. According to a survey published by the Office of the National Coordinator for Health Information Technology (ONC), one in every ten patients who access their medical records online requests data changes. RPA can assist in reducing errors by automating data entry and validation operations.

Furthermore, research published in the Journal of the American Medical Informatics Association discovered that using RPA in a big hospital system resulted in a 90% reduction in processing time for key administrative activities like insurance verification and pre-authorization. The US Bureau of Labor Statistics predicts a 9% increase in medical records and health information technology employment between 2020 and 2032 indicating a growing demand for efficient data management technologies such as RPA.

Will the Infrastructure and Customization Issue Hamper the Robotic Process Automation in Healthcare Market?

Infrastructure and customization concerns pose significant challenges to the healthcare robotic process automation (RPA) sector. The integration of RPA technologies with current healthcare IT platforms is a common source of infrastructure problems. Many healthcare organizations use antiquated or fragmented IT systems implementing RPA solutions difficult and expensive.

Furthermore, the lack of standardization across different healthcare platforms might make it challenging to ensure that RPA systems perform well across diverse environments.

Customization concerns worsen the RPA market's challenges in healthcare. RPA systems frequently need to be customized to meet specific demands and workflows within a healthcare company. Customizing RPA solutions to meet different administrative processes, patient care regulations, and regulatory needs can be resource-intensive and time-consuming. Furthermore, the necessity for continuing maintenance and updates to suit changing healthcare standards and practices can tax resources and limit the scalability of RPA solutions.

Category-Wise Acumens

Will Accuracy and Cost Reduction in Healthcare Operations Drive Growth in the Component Segment?

Software is the dominant component as it automates repetitive and time-consuming operations. The software component of RPA solutions consists of tools and platforms for automating tasks like patient scheduling, claims processing, and data entry. The growing demand for efficiency, accuracy, and cost reduction in healthcare operations drives the adoption of RPA software. The software is also the foundation for integrating diverse healthcare systems and workflows making it an important investment sector.

While software dominates, the services segment which includes installation, support, and maintenance is equally important but secondary. Services are critical for ensuring that RPA software is seamlessly integrated with current systems and workflows. Implementation services assist with the customization and deployment of RPA solutions while support and maintenance services ensure that the software is functioning and up to date.

Will Minimizing Errors and Enhancing Operational Efficiency Drive the Application Segment?

Claims Management emerges as the dominant application. This dominance stems from the huge volume and complexity of claims processing in healthcare. Claims management automation provides considerable benefits in terms of faster processing, fewer errors, and increased operational efficiency. Automated systems can handle massive volumes of data, ensure proper claim submissions, and speed up reimbursements. This leads to significant cost reductions for both healthcare providers and payers making it a top priority for RPA implementation.

Billing and compliance management are other important applications of RPA in healthcare. This is owing to the necessity for exact billing methods and compliance with regulatory regulations which are both complex and time-consuming. RPA streamlines billing operations reduces manual entry errors, and ensures compliance with growing requirements.

Country/Region-wise Acumens

Will the Established Infrastructure Drive the Market in the North American Region?

The North American region dominates the robotic process automation (RPA) in the healthcare market due to its established healthcare infrastructure and technological developments. This dominance arises from the region's significant investment in healthcare information technology as well as the pressing need to increase operational efficiency in healthcare institutions. According to the Centers for Medicare & Medicaid Services (CMS), U.S. healthcare spending will total $4.1 trillion in 2020, accounting for 19.7% of the country's GDP.

The need for value-based care models in North America is also driving RPA adoption. The United States Department of Health and Human Services (HHS) intends to tie 50% of Medicare payments to value-based care models by 2025. This transition needs better data management and administrative efficiency, two areas where RPA thrives. Furthermore, the COVID-19 epidemic has hastened digital change in healthcare. According to the American Hospital Association, 76% of hospitals in the United States will use or develop RPA systems by 2021, a significant rise from pre-pandemic levels.

Will the Increased Investment in Smart Technology and Rising Disposable Income Drive the Market in the Asia Pacific Region?

The Asia Pacific region is experiencing the greatest growth in robotic process automation (RPA) in the healthcare market owing to growing investment in smart technologies and rising disposable incomes. This rapid increase is driven by the region's rapid technological adoption and rising demand for efficient healthcare services. The boom in smart technology investments in the Asia Pacific healthcare industry is a significant driver of RPA adoption.

According to the Asian Development Bank, healthcare spending in the region is expected to reach USD 2.4 Trillion by 2032 with a large chunk going toward digital health technologies. China, a prominent participant in the region has detailed plans to invest USD 1.4 Trillion in digital infrastructure between 2020 and 2025, according to the National Development and Reform. Rising disposable incomes in the region are also driving up healthcare spending and technological use. According to the World Bank, GDP per capita in East Asia and the Pacific increased from $10,110 in 2010 to $11,935 in 2020 showing an increasing capacity for healthcare expenditure. Furthermore, the COVID-19 pandemic has expedited the use of RPA in healthcare across Asia Pacific.

Competitive Landscape

The Robotic Process Automation in Healthcare Market is a dynamic and competitive space, characterized by a diverse range of players vying for market share. These players are on the run for solidifying their presence through the adoption of strategic plans such as collaborations, mergers, acquisitions, and political support. The organizations are focusing on innovating their product line to serve the vast population in diverse regions.

Some of the prominent players operating in the robotic process automation in the healthcare market include:

• UiPath
• Blue Prism
• Automation Anywhere
• Kofax
• WorkFusion
• Jidoka
• Kryon Systems
• EdgeVerve Systems
• PegaSystems
• Another Monday

Latest Developments

• In November 2024, qBotica, Inc., a leading provider of technology and automation solutions, made a strategic investment in Healthomation Inc., a healthcare automation company, to widen its portfolio of capabilities and increase its position in the healthcare sector. Healthomation, Inc. is at the cutting edge of healthcare process automation. This strategic cooperation brings together both organizations' substantial and innovative skills to effect dramatic improvements in healthcare.
• In October 2024, LGI Healthcare Solutions, Inc. (LG), a Canadian leader in the development and implementation of healthcare IT solutions, announced that it had completed the acquisition of Boston Software Systems (BSS), a U.S.-based global provider of robotic process automation (RPA) solutions tailored to the healthcare industry's specific challenges.

TABLE OF CONTENTS

1 INTRODUCTION OF GLOBAL ROBOTIC PROCESS AUTOMATION IN HEALTHCARE MARKET

• 1.1 Overview of the Market
• 1.2 Scope of Report
• 1.3 Assumptions

2 EXECUTIVE SUMMARY

3 RESEARCH METHODOLOGY OF VERIFIED MARKET RESEARCH

• 3.1 Data Mining
• 3.2 Validation
• 3.3 Primary Interviews
• 3.4 List of Data Sources

4 GLOBAL ROBOTIC PROCESS AUTOMATION IN HEALTHCARE MARKET OUTLOOK

• 4.1 Overview
• 4.2 Market Dynamics
  • 4.2.1 Drivers
  • 4.2.2 Restraints
  • 4.2.3 Opportunities
• 4.3 Porters Five Force Model
• 4.4 Value Chain Analysis

5 GLOBAL ROBOTIC PROCESS AUTOMATION IN HEALTHCARE MARKET, BY COMPONENT

• 5.1 Overview
• 5.2 Software
• 5.3 Services
• 5.4 Implementation
• 5.5 Support and Maintenance
• 5.6 Training and Consulting

6 GLOBAL ROBOTIC PROCESS AUTOMATION IN HEALTHCARE MARKET, BY OPERATIONS

• 6.1 Overview
• 6.2 Rule-based
• 6.3 Knowledge-based

7 GLOBAL ROBOTIC PROCESS AUTOMATION IN HEALTHCARE MARKET, BY APPLICATION

• 7.1 Overview
• 7.2 Claims Management
• 7.3 Clinical Documentation
• 7.4 Billing and Compliance Management
• 7.5 Appointment Scheduling
• 7.6 Workflow Management

8 GLOBAL ROBOTIC PROCESS AUTOMATION IN HEALTHCARE MARKET, BY GEOGRAPHY

• 8.1 Overview
• 8.2 North America
  • 8.2.1 U.S.
  • 8.2.2 Canada
  • 8.2.3 Mexico
• 8.3 Europe
  • 8.3.1 Germany
  • 8.3.2 U.K.
  • 8.3.3 France
  • 8.3.4 Rest of Europe
• 8.4 Asia Pacific
  • 8.4.1 China
  • 8.4.2 Japan
  • 8.4.3 India
  • 8.4.4 Rest of Asia Pacific
• 8.5 Rest of the World
  • 8.5.1 South America
  • 8.5.2 Middle East and Africa

9 GLOBAL ROBOTIC PROCESS AUTOMATION IN HEALTHCARE MARKET COMPETITIVE LANDSCAPE

• 9.1 Overview
• 9.2 Company Market Ranking
• 9.3 Key Development Strategies

10 COMPANY PROFILES

• 10.1 VendorProfiles
  • 10.1.1 Overview
  • 10.1.2 Financial Performance
  • 10.1.3 Product Outlook
  • 10.1.4 Key Developments
• 10.2 UiPath
  • 10.2.1 Overview
  • 10.2.2 Financial Performance
  • 10.2.3 Product Outlook
  • 10.2.4 Key Developments
• 10.3 Blue Prism
  • 10.3.1 Overview
  • 10.3.2 Financial Performance
  • 10.3.3 Product Outlook
  • 10.3.4 Key Developments
• 10.4 Automation Anywhere
  • 10.4.1 Overview
  • 10.4.2 Financial Performance
  • 10.4.3 Product Outlook
  • 10.4.4 Key Developments
• 10.5 Kofax
  • 10.5.1 Overview
  • 10.5.2 Financial Performance
  • 10.5.3 Product Outlook
  • 10.5.4 Key Developments
• 10.6 WorkFusion
  • 10.6.1 Overview
  • 10.6.2 Financial Performance
  • 10.6.3 Product Outlook
  • 10.6.4 Key Developments
• 10.7 Jidoka
  • 10.7.1 Overview
  • 10.7.2 Financial Performance
  • 10.7.3 Product Outlook
  • 10.7.4 Key Developments
• 10.8 Kryon Systems
  • 10.8.1 Overview
  • 10.8.2 Financial Performance
  • 10.8.3 Product Outlook
  • 10.8.4 Key Developments
• 10.9 EdgeVerve Systems
  • 10.9.1 Overview
  • 10.9.2 Financial Performance
  • 10.9.3 Product Outlook
  • 10.9.4 Key Developments
• 10.10 Pega Systems
  • 10.10.1 Overview
  • 10.10.2 Financial Performance
  • 10.10.3 Product Outlook
  • 10.10.4 Key Developments
• 10.11 Another Monday
  • 10.11.1 Overview
  • 10.11.2 Financial Performance
  • 10.11.3 Product Outlook
  • 10.11.4 Key Developments

11 Appendix

• 11.1 Related Research