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市場調查報告書
商品編碼
1736474
全球銀行 BPS 市場 - 市場規模:按營運分析、按服務分析、按地區、預測Global Banking BPS Market Size By Operation Analysis (Front Office, Middle Office, Back Office), By Service Analysis (Core Banking BPS, Mortgage and Loan BPS, Payment Services BPS), By Geographic Scope And Forecast |
2024 年銀行 BPS 市場規模價值為 250.9 億美元,預計到 2032 年將達到 582.8 億美元,2026 年至 2032 年的複合年成長率為 11.11%。
銀行 BPS 提供者提供專業知識和技術來處理金融機構的各種非核心業務流程,包括客戶服務、帳戶管理、貸款處理、支付處理、詐欺預防、資料管理、合規等。透過外包這些業務,銀行可以享受規模經濟、先進技術和精簡的業務。
外包非核心流程可透過降低營運費用和專業服務供應商提供的規模經濟效益來節省成本。銀行可以專注於客戶關係管理、策略規劃和產品開發等核心業務,同時將日常業務和管理業務轉移給BPS提供者。 BPS供應商的全球企業發展使銀行無需設立實體機構即可將服務拓展到新市場。
定義全球銀行BPS市場
銀行業務流程服務 (BPS for Banking) 是指銀行將某些業務流程外包給第三方服務供應商。此類外包服務涵蓋銀行業的各種業務和職能,旨在提高業務效率、降低成本,並使銀行能夠專注於其核心競爭力。
銀行業務流程服務 (BPS) 提供者提供專業知識和技術,以處理金融機構的各種非核心業務流程。這些流程包括客戶服務、帳戶管理、貸款處理、支付處理、詐欺預防、資料管理、合規性等。透過外包這些業務,銀行可以享受規模經濟、先進技術和精簡業務等優勢。
外包非核心流程可透過降低營運費用和利用專業服務供應商提供的規模經濟效益來節省成本。銀行可以專注於客戶關係管理、策略規劃和產品開發等核心業務,同時將日常業務和管理業務轉移給BPS提供者。 BPS供應商可能擁有全球業務,可協助銀行將服務拓展到新市場,而無需設立實體機構。
全球銀行BPS市場概覽
推動市場成長的主要因素是貸款的成長,而存款也是推動市場成長的重要因素。此外,銀行業對科技和數位化進步的接受度不斷提高,全球銀行業數位化、集中化和競爭的整體提升,貸款和存款的成長,以及銀行業對科技進步和數位化的接受度,都是推動銀行業BPS市場發展的主要因素。降低成本是銀行BPS的關鍵驅動力。透過外包非核心流程,銀行可以透過規模經濟、降低營運成本和最佳化資源配置來實現成本降低。
外包使銀行能夠專注於策略規劃、客戶關係管理和產品創新等核心職能。銀行可以透過將業務行政業務委託給BPS供應商來獲得競爭優勢。 BPS提供者專注於特定的銀行流程,通常已建立高效的工作流程和技術。透過外包給專家,銀行可以從精簡和最佳化的業務中受益。
BPS 供應商投資先進的技術、軟體和基礎設施,以提供高效率的服務。銀行無需進行大量的前期投資即可獲得這些技術。 BPS 提供者通常專注於管理監管合規性和風險緩解。利用 BPS 提供者的專業知識可以幫助銀行有效地應對複雜的法規環境。銀行在吸引和留住特定業務的技能型人才方面可能面臨挑戰。
Banking BPS Market size was valued at USD 25.09 Billion in 2024 and is projected to reach USD 58.28 Billion by 2032, growing at a CAGR of 11.11% during the forecast period 2026-2032.
Banking BPS providers offer specialized expertise and technology to handle various non-core processes for financial institutions. These processes can include customer service, account management, loan processing, payment processing, fraud prevention, data management, compliance, and more. By outsourcing these functions, banks can benefit from economies of scale, access to advanced technologies, and the ability to streamline their operations.
Outsourcing non-core processes can lead to cost savings due to reduced operational expenses and economies of scale offered by specialized service providers. Banks can concentrate on their primary functions, such as customer relationship management, strategic planning, and product development while leaving routine and administrative tasks to BPS providers. BPS providers may have a global presence, which can help banks expand their services to new markets without establishing a physical presence.
Global Banking BPS Market Definition
Banking BPS stands for "Banking Business Process Services." It refers to outsourcing specific business processes of banking institutions to third-party service providers. These outsourced services can encompass a range of activities and functions within the banking sector, aiming to improve operational efficiency, reduce costs, and allow banks to focus on their core competencies.
Banking BPS providers offer specialized expertise and technology to handle various non-core processes for financial institutions. These processes can include customer service, account management, loan processing, payment processing, fraud prevention, data management, compliance, and more. By outsourcing these functions, banks can benefit from economies of scale, access to advanced technologies, and the ability to streamline their operations.
Outsourcing non-core processes can lead to cost savings due to reduced operational expenses and economies of scale offered by specialized service providers. Banks can concentrate on their primary functions, such as customer relationship management, strategic planning, and product development while leaving routine and administrative tasks to BPS providers. BPS providers may have a global presence, which can help banks expand their services to new markets without establishing a physical presence.
Global Banking BPS Market Overview
The primary factor driving the market growth is the increase in lending, and depositing is an essential factor driving the market's growth. In addition, the rise in acceptance of technological and digital advancements in the banking industry, the increase in overall digitalization, centralization, and competition in the banking industry worldwide, the increase in loans and deposits, and acceptance of technological advancement and digitization in the banking industry are the key factors among others driving the Banking BPS Market. Cost reduction is a significant driver for Banking BPS. Outsourcing non-core processes allows banks to achieve cost savings through economies of scale, reduced operational expenses, and optimized resource allocation.
Outsourcing enables banks to concentrate on their core functions, such as strategic planning, customer relationship management, and product innovation. Banks can enhance their competitive advantage by delegating routine and administrative tasks to BPS providers. BPS providers specialize in specific banking processes and often have established efficient workflows and technologies. By outsourcing to experts, banks can benefit from streamlined and optimized operations.
BPS providers invest in advanced technologies, software, and infrastructure to deliver efficient and effective services. Banks can access these technologies without the need for substantial upfront investments. BPS providers often specialize in managing regulatory compliance and risk mitigation. Banks can benefit from the expertise of BPS providers to navigate complex regulatory environments effectively. Banks may sometimes face challenges finding and retaining skilled personnel for specific functions.
The Global Banking BPS Market is segmented on the basis of Operation Analysis, Service Analysis, And Geography.
Based on the Operation Analysis, the market is classified into Front Office, Middle Office, and Back Office. The Front office segment holds a large number of shares in the market because of the customer-facing or client-interacting functions within a bank that directly engage with customers and manage customer relationships. These functions are crucial for delivering high-quality customer experiences, providing personalized financial services, and managing various customer interactions. Front office activities are often the most visible and influential aspects of a bank's operations from a customer's perspective. In the context of BPS, front office services can be outsourced to specialized service providers to optimize efficiency and enhance customer satisfaction.
Based on the Service Analysis, the market is classified into Core Banking BPS, Mortgage and Loan BPS, Payment Services BPS and Securities Processing BPS. The Core Banking BPS segment holds a large number of shares in the market because of the outsourcing of essential and fundamental banking processes and operations that form the backbone of a financial institution's services. Core banking processes are central to a bank's operations and involve handling critical customer accounts, transactions, and financial management functions. Outsourcing these core banking functions to specialized service providers can help banks enhance operational efficiency, reduce costs, and improve overall service quality.
Based on the Regional Analysis, The Banking BPS Market is classified into North America, Europe, Asia Pacific, And Rest of the World. The North American region holds a large number of shares in the market because the service providers offer expertise in handling specific banking processes, allowing financial institutions to optimize efficiency, reduce costs, and enhance customer experiences. Also, increasing acceptance of technological advancements and digitization in the banking industry, and increasing digitization, centralization, and overall competition in the banking sector in the region.
The "Global Banking BPS Market" study report will provide valuable insight with an emphasis on the global market. The major players in the market are Infosys Limited, Atos SE, HCL Technologies Limited, Avaloq, Capgemini, Cognizant, Hexaware Technologies, NIIT Technologies, FirstSource, and SLK software services Pvt Ltd.
Our market analysis also entails a section solely dedicated to such major players wherein our analysts provide insight into the financial statements of all the major players, along with product benchmarking and SWOT analysis. The competitive landscape section also includes key development strategies, market share, and market ranking analysis of the above-mentioned players globally.